NHS Greenfield Business Intelligence

Greenfield Business Intelligence

An NHS PerspectiveBI 111

© Donna Kelly 01/02/2010 BI General

What are the Drivers?

• Focus on the patient – joined-up healthcare

• Focus on the process – operational effectiveness

• Focus on the department – performance management

• Focus on the organisation – strategic goals

© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 2

The Economic Situation

• Need to control spending• Need to understand where the money is going• Need to move to Service Line Reporting• Need to move to Patient Level Costing


How Can BI Help?

• Starts with the most detailed data• Creates a single version of the truth• Generates consistent and unified reporting• Summary numbers first

– details only if needed• Trends, projections, and analytics• Moving to real-time – dashboards and more


Organisation Readiness

• Executive commitment is absolutely vital• A strategic, enterprise-wide programme• Directives must come from the top• Management must be willing to commit time• Clear needs and measureable goals


Key Players

• Programme Sponsor• Project Champion• Steering Group members• IT Executive


Key Steps – the First Six Weeks

• Governance – the Steering Group• Business needs and analytic themes• Technical analysis• The Prioritisation Workshop• The Release Strategy• Planning the workstreams


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Costs and Timeframes

• The never-ending story• Establishing the environment• Release 1 always takes about 20 weeks• Keeping up the momentum• Year 1 versus ongoing costs• Measuring Return On Investment


Staffing Implications

• Major impact on traditional P & I people• Minimal impact on IT• Critical need for Executive involvement• BI people live in the business user’s pockets


Pitfalls

• Variable support from Executive• Viewing BI as a cost centre• Using a project approach

– as against a strategic programme• Lack of business involvement• IT blinkers• Data problems• . . . and there are more . . . © Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 10

Painting the Picture

• Towards a total patient view• Pervasive performance management• Data Visualisation• Data Mining• A culture based on strategy and measurement


In the not too distant future . . .

• The Executive sees Business Intelligence as a business-driven, mission critical resource to the enterprise as a whole

• BI is simply part of the organisation’s style and culture, and has become an intrinsic part of the environment at all levels

• The focus is on patient healthcare, and not on crunching numbers


Questions?

www.donnapkelly.com


NHS Greenfield Business Intelligence

Health & Medicine

Transcript of NHS Greenfield Business Intelligence