www.ergo.co.uk 01159 144 144

info@ergo.co.uk

www.ergo.co.uk

SupportingInnovation

in Education

Since 1989

Ergo is a complete IT solutions provider, which means we provide a range of hardware, software and infrastructure solutions to help stimulate and motivate learning and teaching.

We’ve been working with the Education sector for over 20 years. We understand the challenges - such as the need for greater access to technology, personalised learning, the evolving role of organisations within the community, and raising standards.

With the highest levels of professional accreditation - including Intel Platinum Technology Partner, Microsoft Partner and VMware VIP Partner status - you can rest assured that we are fully equipped with the skills, expertise and approach to deliver innovative solutions however complex your needs.

We have helped hundreds of Schools, Colleges and Universities build innovative, sustainable IT systems to enhance learning and push the boundaries beyond the four walls of the classroom. Blending consultancy, hardware manufacturing, software design and managed services, Ergo successfully services more than 1500 customers annually in the UK.

Who are we?

It is all about our people!We rely on people with that rare but prized combination of passion, enthusiasm, expertise and endless commitment to ensure that every project we undertake, is the right fit for everyone we work with.

Our people truly understand the value of flexibility, the importance of detail and working as a team, ensuring that we remain a market leader in managed IT products and services.

We develop innovative, future-proof infrastructure solutions that enable Schools, Colleges and Universities to get the most out of their IT investment. We design, we deploy, and we develop and maintain your critical systems, and as a UK manufacturer with an in-house product development team, we are experts in delivering bespoke solutions.

Who are we? What do we do?

The Transformation Team

The partnership is absolutely crucial for success, with Ergo feeling like an extension of your Team. The partnership will extend beyond being your IT supplier into a galvanised effort to drive through change and make all education establishments want to emulate the success story that will be your School, College or University.

When a lot is ordinary, it’s nice to be extraordinary...

Ergo’s Experience & Reputation of Educational Transformation

Our aim at Ergo, and what we pride ourselves on, is to create solutions that reflects the personality, individuality and goals of the customer, setting them apart from the rest.

We design tailored IT solutions that positively impact teaching and learning, and we con-tinue to update our solutions as the partnership progresses. We focus on delivering the objectives set out in Improvement and Training & Development Plans.

At Chichester High School For Girls, we worked with the‘ChiHigh Ergonauts’ to create the Chichester Cloud Services Network, a real example of collaborative working to a common goal.

This journey has created a portal that brings all of the school software to one place, allowing anytime access for all. The impact has been massive, from the redesign of their website to the way the pupils receive their homework….and we have been with Chichester High School every step of the way.

Infrastructure Services

Notley High School & Braintree Sixth Form embarked on a 4-year strategy to deliver the manage-ment teams’ vision of a state-of-the-art Sixth Form Centre and on-demand learning for all pupils.

Speed of network access was top of the wish list as it would allow pupils and teaching staff to access resources of any type, quickly and efficiently, anytime and anywhere.

With a phased approach, we added site wide managed wireless with log on speeds across the campus of under 20 seconds.

The App for Education

• iScholaris allows staff, students and parents to access their school world anywhere (in school or at home), anytime, on a wide range of devices including smartphones and tablets.

• Teachers can quickly conduct tasks such as the register and assign homework.

• Parents can access up-to-date information on their child’s progress.

“iScholaris is so much faster than SIMS – it is quick to log into, find the relevant class and take the register, giving us more time to teach.

Overall a huge timesaver!”

Pippa Webb, Teacher, Claremont Fan Court School

The main thing that struckme about Free2Teach was its simplicity. The classroom mangement side of things is really useful as a Headteacher, and it is now an integral part of our ICT infrastructure.

Billy Davies, Headteacher Heathfield Junior School

IT Product InnovationDifferent from the rest!All of our products are designed and manufactured in the UK at our head office in Nottingham. What sets us apart from our competitors is our flexibility and desire to understand each customer’s objectives both in the short and long-term. Our IT hardware, including Laptops, Ultrabooks™, Tablets, Desktops, All-in-One PCs and SecureDesk, can be built & configured to your exact specifications.

With over 20 years experience in the Education sector, we have developed an enviable reputation and successfully manage more than 1,500 Educational customers annually in the UK.

Ultrabook™ Touchscreen Laptop14” Laptop with Multi-touch Technology

21.5” All-in-One PC Mini DesktopCombining Practicalitywith Versatility

Ultra Slim. Ultra Light. Ultra Responsive.

Superior Performance. Stylish and Slim Line.

Value for money

Stylish & space saving

High performance and durable

Super-thin and super lightWindows 8 compatible5 hours battery life

Visit www.ergo.co.uk/products

Multi-touch 21.5” HD screen Windows 7 or 8

HDMI in & out

Hybrid TabletNew Windows. Cool View.

Consultative approaCh Our skilled Design Team produce layouts based on your individual requirements… free of charge. The desks are built at our UK factory, and are delivered and installed by our own team of engineers.

A 21.5” All-in-One PC (so there is no PC cassette). An electric lift function so the user can adjust it to their desired height and comfort

Go from an IT training suite to an exam room, traditional classroom, or staff room…in seconds.

Every screen, in every desk, in every classroom can be controlled remotely. A new design which makes the whole solution easier and quicker to transport and install.

Visit www.ergo.co.uk/products

SecureDesk 2

Flexible learning spaCes

The New Generation

Increased Space Increased Savings I

MPROVE

STANDARDS

The Manchester Health Academy is a mixed secondary school in Manchester which opened in September 2009, replacing Brookway High School & Sports College.

The Academy was built with less traditional teaching methods in mind. It features three large Learning Zones, each of which can be used to teach up to four classes per zone. There are also eight traditional style classrooms for practical subjects such as Science, Design, Technology, Cooking, Music, ICT, Drama, Art and Dance.

The ChallengeThe Academy wanted to take control of their network and move away from their outsourced managed services provider - two years into this outsourced relationship the promised new network had still not been delivered! This meant the staff and pupils were disillusioned with the IT resources available to them, and the management team felt that the network had been designed from a template, and not specifically for them. The Academy decided to exit the managed services relationship, and went out to tender for a partner that would work with them to build a tailored solution utilising as much of the incumbent technology as possible.

The ResultThe Ergo and Manchester Team started from the beginning, understanding the goals and aspirations of the management team, pupils, staff and the wider community. Ergo’s view was that all of the skills and technology were already present at the Academy, so what was required was a remoulding of their approach….getting their infrastructure to work for them instead of hindering them.

The network design and deployment, along with the support structure, were completely rewritten for the Academy. This has now delivered the environment the stakeholders were after from the very start. Our meetings with the management team are no longer ‘what if’ but ‘what can we do next.’ Being able to plan for the future, instead of concentrating on the day-to-day, has been a key success.

Read more Case Studies at www.ergo.co.uk/casestudiesVisit www.ergo.co.uk/products

IT Service

“When I call Ergo’s Technical Support Team they understand my problem straight away, which then helps me resolve my problem quicker.”

Parmjit Olak, Network Manager, Horsforth School

Our approach to service and support is simple and it hasn’t changed for years…“To help you realise and implement your IT vision”. To deliver this we have three key principles, all critical to delivering customer satisfaction:-

Everything we do is in-house:

► Our support is undertaken by our own dedicated, skilled and experienced team of engineers. ► We do not use scripts or automated call handling. ► When a support call is received, it’s dealt with by an Ergo engineer who is trained to resolve all levels of customer issues.

Professional Support Services:

► Ergo’s Infrastructure Training Service, includes Hardware Support (e.g. VMWare, VSphere), Primary School Network Management (Free2Teach) and Secondary School VLE (Scholaris). ► Our approach empowers an organisation’s skilled internal team to manage significant aspects of their own systems, driving maximum return on investment and a lower total cost of ownership.

“Ergo’s support is by far the best customer service I have received in 6 years of working in the IT/Education sector.”

Alan Walker, Network Manager, Stockport School

“The support we have received from Ergo is fantastic, if we have any problems, they make sure we are always happy with the resolution.”

Mark Fuller, Network Manager, Notley High School and Braintree Sixth Form

► We are knowledgeable - we take time to understand our customers’ needs. ► We are practical - we design our products and services to be user-friendly, pragmatic and ready-to-go. ► We are independent - we’re unbiased, this allows us to be both innovative and straightforward.

It was vital for me to find a company that would provide the level of support I expect, and Ergo have managed to surpass this.

Ergo’s consultative approach is second to none. They take the time to explain the methods behind it, which gives us a growing knowledge base internally.

► First line support for end users ► Second or third line support for network teams► Telephone support ► Remote support► Training and transition support ► Return to base warranties► Onsite response and fix warranties ► Onsite weekly engineer support

Our Professional Support Services enables us to offer a flexible, customised approach to service and support to meet customer’s specific requirements, including:

Our service and support is built on a foundation of solid project delivery. We adhere to PRINCE2 Project Management principles for all infrastructure implementations and large scale hardware deployments. Our Project Managers work closely with our technical engineers to assist with the planning, implementation and evaluation of all projects. This ensures that our customers feel 100% supported when they buy a product or service from us.

and Support

Dan Joslin, Systems Manager, Sweyne Park School

Jenny Bray, Network Manager, The Redhill Academy

“Ergo achieves value for money by fullyunderstanding our requirements and creating a solution to match.”

Kit Lam, Director of Finance & Corporate Service, The Manchester Health Academy.

“Ergo’s proven track record in the Educational sector is why I consider Ergo as a partner who works with us, to deliver the very best educational learning experience for our students.”

Parmjit Olak, Network Manager, The Horsforth School.

“I have been working in education for almost 15 years and I believe the service from Ergo is truly second to none.”

Jim Turner, Network Manager, Chichester High School for Girls.

"The key benefit of Scholaris over other VLEs is its ease of use and its ability to involve the parents more in their child’s school life.”

Mark Fuller, Network Manager, Notley High School and Braintree Sixth Form.

“The best thing about SecureDesks is that they make the best use of your available space while being extremely secure and robust."

The Commanding Officer of Enhanced Education Flight,RAF Halton.

“Ergo’s managed wireless network has ensured the whole school has a strong wireless connection and 0% downtime.”

Scott Brown, Headteacher,Hadrian Primary School.

“In terms of cost, choosing Ergo’s All-in-One PC was a very easy decision." Dave Hartis, IT Services Buyer,University of Sunderland.

Online: www.ergo.co.uk Email: info@ergo.co.uk Phone: 01159 144 144

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We have a huge amount of experience in planning, implementing and supporting complex IT projects within Primary Schools, Secondary Schools, Academies, Colleges and Universities.

What do our customers say?