WORK ETHICS

GROUP MEMBERS

FLOW OF PRESENTATIONIntroduction to work ethics10 characteristics of work ethics Ethics at workplaceFactors influencing ethical behaviorEthics in NegotiationEthics in Decision MakingCase Study

WHAT IS ETHICSThe world ethics is derived from Greek work

‘ETHOS’ which means character.Work ethic is a set of values based on hard work

and diligence.Work ethics include not only how one feels about

their job, career or vocation, but also how one does his/her job or responsibilities.

What are our Work EthicsAttitudes and frame of mind one strive to use to

complete any task.Strong work ethics in all facets of our lives, is

nothing more than positive mental attitude.Strong positive work ethics is one of the rungs on

ladder to success.Whatever our mental state and who we come

across, good work and verbal expressions can determine the end product.

10 CHARACTERISTICS OF WORK ETHICS

1. ATTENDANCE- Attend workplace, arrives/leaves on time- Make advance notice for planned absences- Punctuality

2. CHARACTER- Display loyalty, honesty, reliability, trustworthiness, dependability, initiative, self discipline and self-responsibility

10 CHARACTERISTICS OF WORK ETHICS

10 CHARACTERISTICS OF WORK ETHICS

3. TEAMWORK- Team worker, cooperative, assertive, display a customer service attitude, continuous learning, mannerly behavior

10 CHARACTERISTICS OF WORK ETHICS

4. APPEARANCE- Display appropriate dress, grooming, hygiene and etiquette

5. ATTITUDE- Positive attitude, self confident, realistic expectation of self

10 CHARACTERISTICS OF WORK ETHICS

6. PRODUCTIVITY- Safety practices, conserve materials, keep work area neat and clean, follow directions and procedures

10 CHARACTERISTICS OF WORK ETHICS

7. ORGANISATIONAL SKILL- Skill in personal management, time management, prioritizing, flexibility, stress management and dealing with chance

8. COMMUNICATION-Appropriate verbal and non-verbal skill

10 CHARACTERISTICS OF WORK ETHICS

9. COOPERATION- Display leadership, appropriate handle criticism and complaints, demonstrate problem solving capacity, maintain appropriate relationship with supervisors and peers, and follow chain of command

10 CHARACTERISTICS OF WORK ETHICS

10. RESPECT- Respect the rights of others, deal appropriately with cultural/racial diversity and not engaged in harassment of any kind

ETHICS IN THE WORKPLACE

• The real test of ethics occurs when you or anyone encounters a situation that challenges personal ethical beliefs and standards. Often unclear and unexpected, these ethical challenges are predictable, and everyone has to be prepared to deal with it.

• Ethical behavior in the workplace, the capacity to practice honesty, respect, responsibility, fairness, and compassion

Factors influence Ethical Behavior

1. The persono Family influenceso Religious valueso Personal standard and needs

2. Organizationo Policies , codes of conducto Behavior of supervisor peers

3. The environmento Government regulationso Norms and values of society

Ethics in NegotiationEthical judgments are made in social context.Even if you choose to lie or be unethical.There are many unethical negotiation behaviors

besides lying.Be aware of tradeoffs: Self protection,

"bluffing", and distrust also have a cost.Relationship is almost always a factor

Ethics in Decision Making

Ethical reasoning can be focused on answering two kinds of questions:

1) Definitive questions (defining the facts relevant to the question);

2) Reasoned judgment (somewhat intuitive).

4 Questions to Focus on When You Have to Make an Ethical Decision:

1) What are the other competing, interpretations of the situation or problem?

2) What is the cash value of the situation or problem?

3) By reviewing your vision, values, and mission statements and company policies, is how you handle the situation clear?

4) As the individual who needs to make the ethical decision, are you committed to doing the right thing?