Nercomp08 Shah-Nelson - Open Source LMS
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An Outsourced Open Source LMS and a Pot of
Gold?
Clark Shah-Nelson,
Coordinator of Online EducationSUNY Delhi College of Technology
Creative Commons Attribution Non-Commercial Share-Alike: Clark Shah-Nelson, 2008.
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Background
SUNY Delhi:
over sixty 1, 2, and 4 year programs approximately 2700 students In house WebCT server since 2004 Also hosted courses on SUNY Learning Network Predominantly web-enhanced courses Small but increasing number of fully online /
asynchronous courses
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Online Courses and Enrollments
Growth:
0
50
100
150
200
250
300
Courses Students
Spring 2006
Spring 2007
Spring 2008
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Online Coordinator
Began December 2006 Past experience teaching with
E-Education (Jones) (1999-2001) eCollege (2001-2007)
Past experience admin/support for: Blackboard (2006)
Position described working with WebCT and SLN…
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The Task…
Research and select a new system Migrate courses Train users Develop orientations, documentation, etc. By end of 2008…
No time for lengthy focus group sessions, LMS comparisons, etc.
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Documentation
Agile Project Management Requirements Gathering in Confluence wiki Business, Technical,
Functional Requirements: Integration with Luminis Message Broker for
course setup, user enrollment via Banner Match current functions of WebCT
Upload and store media files Online quizzes, discussions, etc.
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Total Cost of Ownership
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Total Cost of Ownership3 year cost A Hosted A LocalLicense Year 1 $12,169 $12,169License Year 2 $12,169 $12,169License Year 3 $12,169 $12,169Membership $15,000 n/aBanner Connector $9,000 $9,000Server n/a $10,000Support Softw n/a IIS, SQLserverInit. Setup Fee n/a n/aRemote Hosting (3 years) $23,898 n/aSupp. Staff: Sys Admin (3 yrs) $19,227* n/a*Supp. Staff: Developer (3 yrs) n/a* n/a*Supp. Staff: MID (3 yrs) n/a* n/a*Supp. Staff: Training (3 yrs) n/a*Supp. Staff: Help Desk (3 yrs) $19227 + Delhi Staff
Total $142,086 $45,507TCO Rating 0 1
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Total Cost of Ownership3 year cost B Hosted B LocalLicense Year 1 13,100 (b); 40,100 (e) $32,470License Year 2 13,100 (b); 40,100 (e) $34,094License Year 3 13,100 (b); 40,100 (e) $35,717Membership n/a n/aBanner Connector np npServer n/a $10,000Support Software n/a IIS, SQLserverInit. Setup Fee $10,000 n/aRemote Hosting (3 years) $126,000 n/aSupp. Staff: Sys Admin (3 yrs) n/a* n/a*Supp. Staff: Developer (3 yrs) n/a* n/a*Supp. Staff: MID (3 yrs) n/a* n/a*Supp. Staff: Training (3 yrs) n/a* n/a*Supp. Staff: Help Desk (3 yrs) n/a* n/a*
Total $225,300 (b); $306,300 (e) $112,281TCO Rating 0 0
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Total Cost of Ownership3 year cost S Hosted S LocalLicense Year 1 $0 $0License Year 2 $0 $0License Year 3 $0 $0Membership $15,000 $15,000Banner Connector ? ?Server n/a $10,000Support Softw n/a IIS, MySQLInit. Setup Fee n/a n/aRemote Hosting (3 years) ? n/aSupp. Staff: Sys Admin (3 yrs) n/a* n/a*Supp. Staff: Developer (3 yrs) n/a* n/a*Supp. Staff: MID (3 yrs) n/a* n/a*Supp. Staff: Training (3 yrs) n/a* n/a*Supp. Staff: Help Desk (3 yrs) n/a* n/a*
Total $15,000 $25,000TCO Rating 4 5
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Total Cost of Ownership3 year cost M Hosted M LocalLicense Year 1 $0 $0License Year 2 $0 $0License Year 3 $0 $0Membership $0 $0Banner Connector $903 $903Server n/a $10,000Support Softw n/a IIS, MySQLInit. Setup Fee n/a n/aRemote Hosting (3 years) $9,000 n/aSupp. Staff: Sys Admin (3 yrs) n/a* n/a*Supp. Staff: Developer (3 yrs) n/a* n/a*Supp. Staff: MID (3 yrs) n/a* n/a*Supp. Staff: Training (3 yrs) n/a* n/a*Supp. Staff: Help Desk (3 yrs) n/a* n/a*
Total $9,903 $10,903TCO Rating 8 9
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Final Selection
Outsourced Open Source LMS: Moodle hosted by Moodlerooms, Inc.
Do we need to hire more personnel? No.
Is the LMS stable and secure? Yes.
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Out vs. In
Downsides: A bit slower than in house (bandwidth) Help - contact another company rather than the
tech around the corner
Upsides: Campus outages not affected Sys Admin focused ONLY on Moodle They purchase and maintain/replace
software/machines
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Open vs. Enterprise Rich community of user forums, tutorials, resources,
bug tracker Less Cost - at all levels Luminis Message Broker Digester - $0 WebCTimport tool - $0 Just as stable and more feature-rich
More social networking capability, Web 2.0
Quicker to gain new features More customizable Did I mention cost?
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Timeline March 2007 - Hostmonster account set up with multiple instances of
Moodle for training development, experimentation, etc. ($75 /year splurge)
May 2007 - Course development server established June 2007 - Initial training modules developed and delivered July 2007 - Begin test Luminis Message Broker / Banner integration Fall 2007 - initial courses developed for Spring 2008 production server October 2007 - establish and test production server Spring 2008 - offer Nursing BSN and Vet Tech courses on production
server Spring/Summer 2008 - additional training offered, Summer courses
migrated Summer 2008 - Fall courses migrated from WebCT/SLN Fall 2008 - additional training and J-term/Spring course migration
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Faculty Members
Concerned about training: Took much less time than WebCT to learn Easier to use More features Exciting new possibilities iPod training program
Concerned about converting courses: We do that for them Webctimport plugin from moodle.org
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Students
Love the new system:
Easier to navigate than WebCT Like having images of fellow students Easier to follow discussions
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Coordinator
Faculty are more self-sufficient More fun to administer More focus on training Hosted in expert environment High level of customization More funds for faculty development
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Staff
More interested in using the LMS for training and staff development
See LMS as a way to reach students Involved with Moodle Orientation for
students No noticable difference for registration,
enrollments, etc.
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Administration
Left research and decision in our hands Appreciate “international-ness” Bottom line:
Furthering educational mission
$$$: The Pot of Gold
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The End
Questions? Clark Shah-Nelson [email protected] www.delhi.edu - Confluence wiki documentation http://blogs.nercomp.org/blogs/nac2008/
2-3-98 - Open Source Conferenceand Moodle Moot at SUNY DelhiJune 19/20, 2008
www.delhi.edu/2-3-98/