Neil Phillip Harvey30 Whitewood Crescent

Kellyville Ridge NSW 2155

Email: harve@bigpond.net.au

Mobile: 0418259913 Home: 02 96296393

I am a telecommunications engineering and technical professional with significant experience and responsibilities enabling me to achieve outcomes enhance customer focus and drive process improvements. I am a highly motivated and driven self-starter who uses initiative in the absence of strict procedural guidelines with strengths in work scheduling and co-ordination. A strong communicator with the ability to transgress with all levels from the shop floor through to senior management.

Business Skills

- Operational Professional - Work Cycle management- Pragmatic Team Builder - Leadership- Customer focused - quality & safety focused- Results Driven - effective coach & mentor

Career Summary

Company Role Year

ISGM Technician/Contractor 2012 – present

Service Stream Technician/Contractor 2011 - 2012

BSA Limited Technical Contractor 2005 - 2011

Macarthur Regional Constructions Field Engineer ( Telstra Civil Works) 1997 – 2005

Robert R Andrews(Real Estate)

Principal 1991 – 1997

Pilkington Australia Limited Production Services Manager 1988 – 1991

Crown Corning Production Planning SuperintendentQuality Assurance SpecialistPacking Supervisor

1973 - 1988

Work Achievements

1. 100% in completion of work-order to allocated timeframe and customer satisfaction

2. Promoted and maintained good relationships with customers , service providers and contractors

3. An ability to analyse field construction processes and initiate and lead continuous improvement changes to drive efficiency.

Experience

ISGM - Technician/Contractor 2012 - Present

Responsibilities

- Day to day field management of the Telstra Network in relation to installations and faults- Continually manage tight timeframes.- Development of working relationship with key personnel and effective communication at all

levels from management to customer.- Maintain a safe working environment for yourself, colleagues and the public.

Achievements

- Demonstrated an ability to continually manage working to tight timeframes- Promoted and maintained good relationships with customers, service providers and

contractors.- Managed operational costs, including communications, materials, tools and test equipment.

Service stream - Technician/Contractor 2011-2012

Responsibilities

- Day to day field management of the Telstra Network in relation to installations and faults- Continually manage tight timeframes.- Development of working relationship with key personnel and effective communication at all

levels from management to customer.- Maintain a safe working environment for yourself, colleagues and the public.

Achievements

- Demonstrated an ability to continually manage working to tight timeframes- Promoted and maintained good relationships with customers, service providers and

contractors.- Managed operational costs, including communications, materials, tools and test equipment.

BSA Limited - Technician /Contractor 2005-2011

Responsibilities

- Day to day field management of the Telstra Network in relation to the installation of replacement pits.

- Safe handling and disposal of asbestos and concrete rubble.- Maintain safe working environment

Achievements

- Managed a safe working environment for myself, colleagues and the public

Macarthur Regional Constructions – Field Engineer 1997-2005

Responsibilities

- Manage operational maintenance for plant, equipment, test equipment, vehicles etc.- Drive performance of assigned Construction contractor(s) to ensure achievement of

Construction Projects.- Work with other workgroups, contractors or vendors to achieve tasks within allotted

timeframes- Perform all work in a manor safe to co- workers, customers, the general public and

employees. - Monitor and audit OH&S compliance to work practices.

Achievements

- A demonstrated self-starter who can work with minimal supervision; and the ability to travel away from home if required.

- Proven ability to liaise with field staff and stake holders whilst managing activities undertaken at construction sites.

- An ability to analyse field construction processes and initiate and lead continuous improvement changes to drive efficiency.

Pilkington (Australia) Limited- Production Services Manager 1988-1991

Responsibilities

- Work as a member of the Works Management Team to commission a new float glass manufacturing facility and the training of personnel.

- Provide daily/weekly/monthly programs for float glass production and distribution- Maintain a high degree of Quality Control for all glass manufactured- Ensure customer’s requirements are met and service is of the highest standard.

Crown Corning Ltd- Production Planning Superintendent 1973-1988

Responsibilities

- Provide a 3 month long term production programme for a 5 machine 24 hours 7 day glass manufacturing plant.

- Provide a weekly manufacturing programme.- Manage ordering and inventory control of packaging material required for glass

manufacture.- Liaise with marketing and develop programmes to meet customer need.- Maintain computer systems for production reporting and inventory control.

Crown Corning Ltd- Quality Assurance Specialist:

Responsibilities

- Provide quality limit samples for production monitoring purposes.

- Approve and specify new packaging proposals for all giftware and bulk shipping cartons.

- Investigate customer’s product complaints.- Liaise with marketing and production personnel with regard to quality.

Crown Corning Ltd- Packaging Supervisor:

Responsibilities

- Manage all aspects of consumer glassware packaging, including design, requisitioning, receiving, issues and stock levels.

- Maintain accurate information system related to packaging material.

Production Engineering Qualifications and Attainments

- Certificate ( Granville Technical College)- Management Certificate (Bankstown Technical College)- Production Planning & Control (short course)- Qualified Total Quality Trainer- Cable Technician Course (BSA Training)- Telecommunications Competency Training

o ICTTC 136B ACA Restricted Ruleo ICTTC 20302

- Cable Registration Certificateo TITAB Restricted Cable Registration Number T17346

- Accredited Contractor (Telstra)o Major Work – MH C&Mo Exchange Work – EXD MDF

- Statement of Attainmento Work Safely in the Construction Industry Certificate No 2124454

- Telstra Site Induction. SKA4358- Also complete Confined Spaces & Telstra Tunnel Induction

Reference;

Available on request