Need Help?
description
Transcript of Need Help?
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Need Help?Contact the OIT HelpDesk:(865) 974-9900 or http://help.utk.edu
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OIT’s Website• Password Changes• Technology Training
• IT Academy http://oit.utk.edu/training/online-training/academy
• Computer Lab Information• Computer Security Information• Technology Help• “Are You New” Help Pages
http://oit.utk.edu
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Wireless Connectivity
WIFI
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Gone Phishing!
• “Attention Web-Mail User…your account will be deactivated…”
• “Click on the link below…login with username and password”
OIT will NEVER ask you to email your name, password, or SSN!
http://security.tennessee.edu
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P2P Networks: Closed
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Are You New?The Life Preserver
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Student Computer Support
• Drop-off service for in-depth troubleshooting and repair• Reloading an Operating System• Removing viruses and spyware• and much more…
• Quick-help services such as:• Accessing UT's wireless network• Installing and removing software• and much more...
At The Commons in Hodges Library
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The Commons
Student Computer Support The Studio
The HelpDesk
Computer Labs
The Commons
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NetID Uses• Email• Computer labs• Online@UT
• MyUTK• Wireless• VolPrint
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Volmail: UT Email
Powered by
Volmail is UT’s official form of electronic communicationYour email address is [email protected]
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Look for People Finder at the top of any UT or OIT page
UT’s Online Directory
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MyUTKTake care of all your UTK activities from one central location
http://myutk.utk.edu
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Online@UT [Blackboard]
• Send Email• Announcements• Syllabus• Course Materials
(Lecture Notes, etc.)
http://online.utk.edu
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Staffed Computer Labs• Commons in
Hodges Library• Art & Architecture• Humanities• Perkins• Presidential Court
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Free Technology Workshops
• Latest Microsoft Office• Graphics• Web page development• Research• Statistical
http://oit.utk.edu/training
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Stay Connected with OITFollow us on Twitter for real-time
status updates on tech services
@UT_OIT
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Four Ways to Get Help
http://oit.utk.edu
OIT Website
http://commons.utk.edu
The Commons
http://oit.utk.edu/help/areyounew
Are You New? The Life Preserver
The HelpDesk
(865) 974-9900http://help.utk.edu
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Questions?