NATIONAL TRAINING & PRODUCTIVITY CENTRE HANDBOOK · NATIONAL TRAINING & PRODUCTIVITY CENTRE...

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NATIONAL TRAINING & PRODUCTIVITY CENTRE HANDBOOK

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OverviewWelcome to the Handbook of the National Training and Productivity Centre (NTPC), formerly known as the Training and Productivity Authority of Fiji (TPAF). Key functions of NTPC as mandated through the Fiji National University amended Decree 2010 are as follows: •Ensurethatthein-servicetrainingneedsoftheindustriesinFijiaremetatalltimes. •ManagetheApprenticeshipSysteminFiji. •PromoteProductivityandBusinessExcellenceprogrammesinindustryandactastheNational Productivity Organisation for Fiji on behalf of the Government. •Beresponsiblefortraininggrantswithinthebudgetaryprovisionsandfinancialpoliciesofthe University. •Carryoutsuchtradetestsasarenecessaryforfulfillingtheobjectiveoftrainingfornationaldevelopment. •Carryoutothersuchresponsibilitiesrelatingtoindustrytrainingneedsasaredelegatedtothe NationalCentrebytheFNUSenateortheViceChancellor.

In 2010, Cabinet endorsed the merger of TPAF with FNU. Henceforth, the former TPAF continued to function as the National Training and Productivity Centre (NTPC) of the FNU. After the merger, NTPC underwentarestructuretoensureefficiencyandimprovedresponsivenesstoindustryneeds.Thethreetraining divisions of NTPC are as follows: •DivisionofBusinessandInformationTechnology •DivisionofExecutiveManagementandHospitalityServices •DivisionofTechnicalTraining

Otherthanthesethreetrainingdivisions,theDepartmentofNationalTradeTestandtheDepartmentofNationalApprenticeshipfallundertheambitoftheDirectorate.

NTPC Courses & Credit AccreditationRationalebehindestablishingcreditpointsforNTPCprogrammes:

Creditpointsrefertothepointscommensuratewithclassroomcontacthoursandspecifiedself-directedlearning.Self-DirectedLearning (SDL) is learning thata studentundertakes through formal/structuredstudyonone’sown.Thiscouldbefromreadingprescribedmaterials,carryingoutprescribedhomeworkorassignments,or,predeterminedpracticalwork.Noneofthesewouldrequireaninstructortobepresent.Onecreditpointcomprises15hoursofsuchclassroomstudiesandspecifiedself-directedlearning.Eachprogrammeofstudywillspecifythetotalcreditpointsthatareneededforapersonwiththeminimumentryrequirementtosuccessfullycompletetheprogrammeattherequiredlevelofcompetency/achievements.The total credit points for a programmeof study shall normally be divided into number of coursesorunits,withclearspecificationofthetotalcreditpointsforeachunit.Ascreditpointsdependuponthetimenecessarytosuccessfullycompleteaunit,creditpointsmaydifferfordifferentunitswithinaprogramme.

Thefollowingappliestonon-creditcourses:

•WheretheUniversityshallofferongoingcoursesaspartofindustrialoron-the-jobeducation andtraining,and/oradult/continuingeducation. •Wherecoursesbuildtowardsorattractcertificatesofattainment,theyshallbecredited,andthus regulatedthroughthepoliciesprescribedintheseregulations. •Wherecoursesdonotattractanycertificateofattainment,orwherecoursesareunrelatedtoanyaccreditation,certificatesofparticipationshallbeofferedtoparticipants. •Studentsenrolledforcertificatesofparticipationshallpaytherequiredfeesforthecourse,butshallnotgainanycredittowardsacertificateofattainment.NTPCoperates from itsHeadOfficebasedatQueenElizabethDrive inNasese,andhasCentres inNarere,Nabua,Samabula,,Sigatoka,Nadi,Lautoka,RakirakiandLabasa.

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NTPC HEAD OFFICE

2/8 Queen Elizabeth Drive Nasese

Central Western Northern

Narere CentreLot 1, Beaumont Road

Nabua CentreCorner of Jerusalem

Road

Samabula CentreDerrick Campus

Suva

Nadi CentreLot 1 Queens Rd

Nadi

Rakiraki CentreKalawati House Level 1Korotale Valley Road

Lautoka CentreNaceva St9 Naviti St

Lot 5, Marine Drive

Sigatoka CentreSurs Trading Level

2 Suite 1,2,&3Town End Solevu

King Road

Labasa CentreNayaca Subdivison

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MESSAGE FROM THE DIRECTOR

ItismypleasuretointroducethetrainingprogrammesoftheNationalTrainingandProductivityCentre(NTPC) of the Fiji National University. The NTPC, being the National Productivity Organisation of Fiji, is bestowedwiththetaskofprovidingtrainingtoorganisationssothattheybecomeefficient,productiveandcancompetebothlocallyandglobally. NTPC conducts short courses in a diverse range of areas through its three training divisions, namely: the DivisionofBusinessandInformationTechnology,theDivisionofExecutiveManagementandHospitalityServices and, theDivision ofTechnical Training.These courses range from IT,QualityManagement,Environment Management, Occupation Health and Safety, Business Excellence, and Accounting, toCustomerService,Hospitality,Tourism,Sales,Marketing,FashionDesigning,BusinessCommunications,Training of Trainers, Knowledge Management, Supervision, Management and Executive LeadershipDevelopment.IntheTechnicalTrainingareas,therangeisevenwidercoveringsome26tradesinTradeTest, Apprenticeship Training Scheme, Electrical, Electronics, Automotive, Construction, Plumbing,Joinery,toMarineandPortIndustryDevelopment.

All trainingprogrammesonofferhavebeencollaborativelydevelopedwithour industrypartnersand Iam grateful for the comments and feedback that we have received from all stakeholders. All courses are wellbalancedintheirtheoryandpracticalaspectsandaregearedtoimpartskills-basedtrainingstoallstudentsandparticipants.

IamdelightedtopresenttheNTPCHandbook,whichoutlinesdetailsofthecoursesofferedthroughthedifferent divisions of NTPC.

Wewillbedelightedtoconductcustomisedin-houseprogrammesforanyorganisationoremployerinanyarea.Wewillalsoformulatetrainingprogrammesthatmaybeindemand,eveniftheyarenotlistedinourofferings.Pleasefeelfreetospeaktous.

Welookforwardtohearingfromyouinanynewarea(s)ofneedaswellasreceivingon-goingfeedbackonourprogrammesandservices.

Kamlesh Prakash

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THE NATIONAL APPRENTICESHIP TRAINING SCHEMEOverviewTheNationalApprenticeshipSchemewas introduced in1963under theMinistryofLabourandknownas theFijiApprenticeshipCouncil. In 1974, the responsibilitywas passed toTPAF (thenFijiNationalTrainingCouncil)forexpansion.TransformationofFNTCtoTPAFwascarriedoutin2003.TheNationalApprenticeshipTrainingDepartmentwaspassedontotheNationalStandardsandAccreditationCouncil.

TheNationalApprenticeshipTrainingSchemeisregulatedandadministeredbytheNationalTraining&ProductivityCentrethroughsupportfromtheindustriestoaddresstheskillsrequiredandtoproduceacompetentandcertifiedworkforcefortheorganisations.

Staff Details

Narere CampusName of staff Position Qualification

Kamual Dayal ActingManager/ApprenticeshipOfficer

DiplomainAutomotiveEngineering

Keshwan Achari ApprenticeshipOfficer TradeCertificateinAutomotiveMechanicAman Prakash Chand ApprenticeshipOfficer TradeDiplomainElectrical

EngineeringSastaChand ClericalOfficer AdvancedDiplomainBusinessAccountingTimaima Karuya CustomerServiceOfficer DiplomainSecretarialStudies

Basic Entry Requirements for Apprenticeship Scheme•Mustbecapableofcompletingoff-the-jobtheoreticaltrainingatFNUorotherapprovedinstitutions•Maybeexemptedinpart(s)ofoff-the-jobtheoreticaltrainingwhichtheapprenticemayhavedoneprior to joining the scheme•Minimumageforapprenticeshipis18years•Thereisnomaximumagelimitforentryintotheschemebutgoodhealthisnecessaryandavalid medicalcertificateisrequiredbeforeregistration

How to Join the Apprenticeship Scheme•Candidatesmayapplydirectlytotheemployer•AlistofemployersauthorisedtoengageinapprenticeshiptrainingisavailableonrequestfromNTPC•NewemployerswhowishtoengageinapprenticeshiptrainingarerequiredtoapplytoNTPCforpermitstotrainapprentices

Contract of ApprenticeshipApprenticesareindenturedunderaformofcontractconformingtotheApprenticeshipOrderunderTheFijiNationalTrainingOrder:Cap.93Section21asnowitisundertheFijiNationalUniversity(Amendment)Decree 2010.The contract is between the:•Employer•Apprentice;and•DirectorofNTPC

Iftheapprenticeisundertheageof18years,aparentorguardianwillberequiredtosignasguarantorfortheapprentice.ThecontractismadeundertheApprenticeshipOrdertoenabletheapprenticeandtheemployertofulfilltheir obligations and responsibilities during the term of apprenticeship.This contract, after being fullycompletedandsignedbyallparties,issubmittedtoNTPCforregistration.

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Welding apprentice getting ready for the day’s work.

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Afterregistration,NTPCkeepsitsowncopyandforwardstheothertwocopiestotheemployerwhere:•Theemployerretainstheoriginal;and•Givestheapprenticehiscopy

Thiscontractisfulfilledonthesuccessfulcompletionoftheapprenticeshipwhentheapprenticebecomesaqualifiedtradesman.

Probationary PeriodAprobationaryperiodof6monthsisallowedfromthedateofregistrationofcontract.Thisservesto:•Allowtheemployertoassessiftheapprenticehastheaptitudeforthechosentrade;and•Givestheapprenticeachancetodecidewhethertocontinueinthetrade

Trades in Apprenticeship

Trade Certificate CategoryTrade Name Durations

(Years)Trade Name Durations

(Years)AircraftMaintenance 4 AutomotiveElectrical 3AutomotiveMechanic 3 Boilermaking 3Carpentry 3 Cook 3ElectricalFitterMechanic 3 Electronics 3FittingandMachining 4 HeavyCommercialVehicleMechanic 3HeavyMobilePlantMechanic 3 IndustrialSewingMachineryMechanic 3JoineryandCabinetMaking 3 Plumbing 3PlantMaintenanceEngineering 3 PanelBeating 3RefrigerationandAir-conditioning 3 Printing 3Shipwright 4 SawDoctor 3Welding and Fabricating 3

Technician Certificate CategoryTrade Name Duration ( Years)

AutomotiveEngineering 4ElectricalEngineering 4MechanicalEngineering 4

PlantEngineering 4TelecommunicationEngineering 4MarineEngineering 4NavigationandSeamanship 4

Note:TheseprogrammesdonotfallunderCreditPointsystem.

Trade Level Technician Level$/Hr $/Hr

1st year 1.94 2.052nd year 2.05 2.373rdyear 2.37 2.684thyear 2.68 2.98

Apprenticeship AwardsTheBestApprenticeoftheYearAwardceremonyisalsoanimportanteventheldbyNTPCtohonour

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thoseapprenticeswhohaveexcelledinboth,academicstudiesandon-the-jobperformance.The selections of award winners are based on the following criteria: (i)Academicperformanceforallstagesoftheoreticaltraining(50%) (ii)Employersassessmentofon-the-jobtrainingoftheapprentice(25%) (iii)NTPC’sApprenticeshipOfficers’assessmentofreportsofeveryon-thejobinspectionthrough outtheapprenticeshipterm(25%)

Some of these awards include:•OverseastripstoeitherNewZealandorAustralia•One-weektourofindustriesFiji-wide•Bookandtoolvoucherorcashprizes

Administration of ApprenticeshipTheNationalApprenticeshipTrainingDepartmentof theNationalTraining&ProductivityCentreofFijiadministerstheNationalApprenticeshipSchemefrom:1BeaumontRoad,NarerePOBox6890,NasinuFijiTel:3392000ext.4795/4792Fax:3340184Email:[email protected]

Young apprentices at work at Government Printery

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NATIONAL TRADE TESTING DEPARTMENT

OverviewOn-goingdevelopmenteffortsbytheNationalTradeTestingDepartment(NTTD),tocontinuetoreviewthecurrentOccupationalSkillsStandards(OSS),areinlinewithalargernationalstrategyto: (a)Increaseproductivity (b)Ensurethatqualityproductsareinaccordancewithnationalneeds (c)Ensurethatqualityproductsareinaccordancewithnationalprioritiesofeconomicdevelop mentandmanpowerplanning

Itisthedepartment’spolicytoestablishnationalstandardsinallthetrades,andconductnationaltradetestsforbothinstitutionalandpubliccandidatesonaregularbasis.

Asanauthorityresponsibleforskillscertification,theNTTDfulfilsanumberoftasksenablingworkersinFijitoobtaincertificationfortheirskills.WhilstoperatingundertheTradeTestingRegulations(1976)oftheTraining and Productivity Authority Act (formerly the Fiji National Training Act), the NTTD: (a)Setsthestandardsforcertification.Itdoessoinconsultationwithrepresentativesofemploy- ers,tradeunionsandrelevantgovernmentbodiestoensurethatthestandardssetarerele- vantandspecifictotheneedsoftheindustry (b) Conducts the tests (c)AwardstheTradeTestCertificatestosuccessfulcandidates

Staff DetailsNarere CampusName of Staff Position QualificationReshma Devi ExecutiveAssistant BachelorofCommerceMeenaKumari CustomerServiceOfficer BachelorCommerce-Accounting&

EconomicsRavitesh Prasad CustomerServiceOfficer CISCOCertifiedNetworkAssociate-

Module2Jitesh Prasad SeniorTradeTestOfficer TradeCertificateinElectricalClassIII&II

&FEALineMechanicLevelIAlvinLal TradeTestOfficer BachelorofEnginneringTechnology-

Electrical/ElectronicsMaciuKetedromo TradeTestOfficer TradeCertificateinElectricalEngineering

Recognition of Trade SkillsRecognitionoftradeskillsisawayofgainingformalrecognitionasatradesmaninFiji.Itallowstradespersonto have their skills fully recognised in this country and region. On a broader outlook, the trade testing scheme awards recognition at three levels:

•ClassIII:AssistantTradespersonlevel •ClassII:QualifiedTradespersonlevel •ClassI:Supervisorylevel

Minimum Criteria for Trade TestThere are two sets ofminimum requirements for tradesmenaspiring to sit a trade test.There is oneexclusivelyfortheElectricianTradeandageneraloneforalltheotherapprovedtradeswithinthetradetestingscheme(refertosubtopiconTradesTestedforfulllistofapprovedtrades).

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A participant during his practical test at Narere campus

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Criteria Prior Qualifications

Minimum Experience RequirementsClass III Class II Class I

General

No Formal Training 2 years 4years 6yearsTradeApprentice Exempted SitDirect 2yrspost

apprenticeshipTechnician Apprentice

Exempted SitDirect 2yrspostapprenticeship

MatureAge(40yrs+)

Exempted Exempted 20 years

Electrician

TradeApprentice Exempted SitDirect 2yrspostapprenticeship

Technician Apprentice

Exempted SitDirect 2yrspostapprenticeship

TradeCertificate SitDirect 4years 6yearsDiploma SitDirect 4years 6yearsVocationalCandidate

SitDirect 5years 7years

ValidWiremen’sLicense

SitDirect 7years 9years

No Formal Training 6years 9years 11 years

FeesClassIII-$75.00ClassII-$115.00ClassI-$145.00

- Fees are presently under review.

Note-NTPCElectricianRefresherTrainingorsimilariscompulsoryforthesegroupsofcandidatesbefore they can undertake Classes II and I trade tests. -Prospectivecandidatesareadvisedtocontactthedepartmentforfurtherclarificationsonequivalenteligibilityandexemptioncriteria.-TheseprogrammesdonotfallundertheCreditPointSystem.

Nature of TestTrade Tests, which include both theoretical and practical components, are conducted in English andcandidateswill be expected to show by practical demonstration and a theoretical test that they haveacquiredthenecessaryskillsandrelatedknowledgeofthetrade.

ForClassIIItheoreticaltestsonly,candidatesmayoptbetweena‘written’or‘oral’test.

Trades TestedListedbelowaretradesestablishedfortesting:•Carpenter(General) •MotorVehicleMechanic•Joiner •Electrician•Blocklayer •FitterMachinist•Plasterer •RefrigerationandAir-Conditioning•PainterandDecorator •PanelBeater•Signwriter •SprayPainter•Plumber(General) •LetterpressMachinist•PipeFitter(General) •LithographicOffsetMachinist•SheetMetalWorker •Bookbinder•Welder •PhotoMechanic•CabinetMaker •Cook

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•WoodMachinist •Baking&Patisserie•Upholsterer •ElectronicsTechnician •HandandMachineTypographerPresently 27 trades are available for testing.Applying for Trade TestCandidatesintendingtotakeaTradeTestarerequiredtocompletetheappropriate‘ApplicationforTradeTest’Form,whichisobtainablefromtheTradeTestingDepartment(NTTD).

CandidatesmustenclosewiththeirApplicationForm,thefollowing:•Appropriatetestfee•OriginalorcertifiedcopyoftheirBirthCertificate•Writtenevidencefromtheiremployer/sgivingthepreviousemploymentwithdatesandthetradein whichthecandidatewasemployed;alternatively,self-employedcandidatesmustfurnish signed statutory declarations•Three(3)recentpassportsizephotos,withnamesanddateofbirthprintedclearlyontheback;•ApprovedTradeTestStandardsBookletfee

Candidateswhoseapplicationsareacceptedwillbenotifiedofthedate,timeandplaceofthetestinwritingassoonasthenecessaryarrangementsforthetesthavebeenfinalised.Candidateswhoseapplicationsarerejectedwillbenotifiedaccordingly.

BeforeapplyingforaTradeTest,candidatesareadvisedtoensurethattheyareeligibleandawareoftherequirementsofthetestforwhichtheyareapplying,particularlythattheyhavecoveredthenecessaryskillsandrequiredtherelatedknowledgegivenintheApprovedTradeTestsStandards.

Standard‘ApplicationforTradeTest’formsareavailableatthefollowingofficesaroundthecountry:

• Central Division: • NationalTradeTestingDepartment,NTPCNarere,Lot1BeaumontRoad,Nasinu

• Western Division: • TechnicalTrainingDepartment,NTPCNacevaStreet,Lautoka • Hospitality&TourismIndustryTrainingDepartment,Namaka,Nadi • Northern Division: • FijiNationalUniversity,TechnicalTrainingDepartmentFNU,Labasa

• All applications by post are to be sent to: The Director – NTPC Att:TradeTestDepartment P.O.Box6890,Nasinu.

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MESSAGE FROM THE DEPUTY DIRECTOR DIVISION OF BUSINESS AND INFORMATION TECHNOLOGY

Welcomeyouall totheDivisionofBusinessandInformationTechnology(BIT)oftheNationalTrainingand Productivity Centre (NTPC). We also acknowledge and value the contribution from the Industries in formulatingthetrainingprogrammesforBITwhichareskillbasedandpracticalinnature.

I’mconfidentthatyourdecisiontochooseNTPCasyourpreferredtrainingproviderwillnotonlyprovideyouwithapositivelearningexperiencebutwillassistyourorganisationachieveexcellenceinthebusinessendeavor.Ourtrainingprogrammesalsoprovideaplatformtotheorganisationstonetworkandlearnthebestpracticesfromamongst.

WehavedevelopedanextensiverangeofprogrammesintheareasofInformationTechnology,AccountingandFinance,QualityManagement,EnvironmentManagement,OccupationalHealthandSafety,Industrialand Systems Engineering, and Productivity Promotions. The NTPC continues to diversify its trainingprogrammes toaddressskillsshortageandcater fornew trendsanddevelopments.ThedivisionalsoorganisestheNationalConventiononQualityandadministerstheFijiBusinessExcellenceAwards.

We have competent trainers with Industry exposure to effectively deliver our programmes.We havealsoformedpartnershipswithrenownedoverseaspartnerssuchasMicrosoft,CompTIA,TAFEWesternSydneyInstitute,NationalSafetyCouncilofAustralia,andAsianProductivityOrganisationinorderdeliverqualitytraininginFiji.

I thankyou forchoosing theDivisionofBusinessand ITasyour trainingpartnerandwishsuccess inimplementingthelearning’sintomeaningfulactionsforthegrowthofyourorganisationandourcountryasa whole.

Sachin Deo

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Staff DetailsName of Staff Position Qualification LocationSachinDeo DeputyDirector–BIT MastersinInformationSystems Nasese

Praneel Chand HeadofTraining-IT PostgraduateDiplomainManagement Namaka

Vacant Manager-QualityAwards MastersinManagementandAdministration Nasese

MelveenaNaidu ExecutiveAssistant BachelorsofArts Nasese

Amrish Narayan HeadofTraining-QualityManagement

BachelorofScience Nasese

Pauliasi Nauku TrainingOfficer-Occupa-tionalHealth&Safety

DiplomainEnvironmentalHealth&OccupationalHealthandSafety

Nasese

Pranita Devi SeniorTrainingOfficer- Accounting and Finance

BachelorsinAccountingandFinanceCPA Nasese

NemaniMasi CustomerServiceOfficer DiplomainBusinessStudiesandOccupationalHealthandSafety

Nasese

JashvirBir IT Training Instructor PostgraduateDiplomainComputerScience&InformationSystems

Samabula

Rajneel Karan IT Training Instructor BachelorofArts SamabulaPinky Kumar ITDevelopmentOfficer PostgraduateDiplomainInformationSystems SamabulaUlaiasi Vukinawasawasa

IT Training Instructor BachelorofScience Samabula

MandeepSingh IT Training Instructor PostgraduateDiplomainComputing&InformationSystems

Samabula

SwaranRavindra IT Training Instructor PostgraduateDiplomainInformationSystems Namaka

Prity Ram CustomerServiceOfficer DiplomaofBusinessStudies-Accounting SamabulaSharonChand CustomerServiceOfficer BachelorofArts SamabulaAshikaSingh IT Training Instructor PostgraduateDiplomainInformationSystems Namaka

SharoonShah IT Training Instructor DiplomainInformationTechnology(Networking) Namaka

PratikSen IT Training Instructor BachelorofScience Namaka

Reema Prasad CustomerServiceOfficer BachelorofArts Namaka

SaileshChand IT Training Instructor PostgraduateDiplomainInformationTechnology LautokaRavinesh Chandra IT Training Instructor DiplomainSoftwareDevelopmentandSystems

AdministrationLautoka

ShaneelDeo IT Training Instructor PostgraduateDiplomainComputingandInforma-tionSystems

Lautoka

ShalineChaudhary CustomerServiceOfficer DiplomainInformationSystems SigatokaTavaitaLikulagi CustomerServiceOfficer DiplomainBusiness Rakiraki

Pranit Kumar IT Training Instructor BachelorofScience Rakiraki

ShomikaNath QualityServiceOfficer-PM BachelorofScience Nasese

SalanietaBaleisuva CustomerServiceOfficer DiplomainBusinessStudies–OfficeAdministration Nasese

SandeepKumar Training Instructor BachelorofEngineeringTechnology Nasese

Krishneel Reddy CustomerServiceOfficer BachelorofCommerce Nasese

SeiniRasila FinanceOfficer DiplomaofBusinessStudies Nasese

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DEPARTMENT OF PRODUCTIVITY AND QUALITYOverviewTheDepartmentofProductivityandQualityiscommittedtopreparingandstrengtheninganewgenerationworkforce for thechallengesofhighcorporatestandards,embracing technologicaladvancementsandcomplementingskillsscarcity.

TheDepartment focuseson thequalityofprogrammesprepared for the industryandensures that theneedsofourclientsaremetby training thatequips themwith theknowledgeandskillsdemandedbyrapidly transforming organisations. The Department’s programmes offer innovative, research-basedalternativesfortheinitialpreparationsandcontinuingdevelopmentofthenation’sworkforceatalllevels.Astrongemphasisisbeingplacedonprofessionaltrainingandaccreditationinvariousfacetsoftraining.

TheDepartment isgearedtowardsprovidingrelevantandaffordabletrainingandconsultancyservicestoindividualsandorganisations,deliveredbytrainerswithrelevantindustryexperience.Tostrengthenitscapabilities, theDepartmenthasarrangementswithcorporatealliancesand internationalpartnersandcontinuestobenchmarkitsservicestoprepareanewgenerationofworkforcetomeetthechallengesofknowledge-basedorganisations.

Tocomplementthequalityanddeliveryofservice,thedepartmenthasaprofessional,experiencedanddedicatedteamthatprovidesoutstandingservicetoitsstakeholdersandstrivestocontinuouslyimproveservicequality.Thecompetencyoftheteamisenhancedthroughcontinuoustraininganddevelopment. Strengths •Flexibledeliverymodes •CustomisedProgrammes •CostEffectiveProgrammes •RangeofServices •Competent&DedicatedTeam •StrategicAlliances

Critical Success Factors •IndustryConsultations-Trainingprogrammesareregularlyreviewedthroughconsultations andfocusgroupmeetingstoaddressthedevelopmentstakingplaceintheindustry. •Experts-Whereexpertiseforprogrammesisnotavailablelocally,wesourceinternationally renownedexpertstomeetthedemandsoftheindustries. •CustomisedProgrammes–Abilitytodesignanddevelopcustomisedprogrammestosuitthe specificneedsofthedifferenttargetsegments. •QualityAssurance–Continuousfeedbackfromoffshoretrainingpartnersandreactionevalua tionandpost-courseevaluationfromlocalprogrammes,isaddressed.

Instructional Approach and Methods •Learner-centredlearningenvironment. •Emphasisonindividualsandgroupreflections. •Sharingofviewsontheconstructionofknowledge. •Self-learning/independentstudyisencouragedtodevelopindependentlearners.

AssessmentContinuousAssessmentsarecarriedout forcomprehensiveresults.Specificprocedureofassessmentdependsupontheobjectivesoftheunitandthenatureofitscontents.Emphasisisgiventoindependentreflectionsbothinsubmittedassignmentsandtheirparticipationintheworkshop.

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Participants in discussion during a productivity and quality training

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DisciplinesTheDepartmentofProductivity&Qualityoffersshortcoursesinthefollowingdisciplines: A.Accounting&Finance B.EnvironmentalManagement C.Industrial&SystemsEngineering D.OccupationalHealth&Safety E.QualityManagement

The five disciplines are explained below.

Course Introduction- Accounting and FinanceTheAccountingandFinanceenvironmentisundergoingrapidchanges.Inordertofunctionasanintelligentcitizenorasabusinessentity,everyindividualneedsanunderstandingoftheprinciplesofaccountingandfinance.Ourgoalistopresentaccountingandfinanceasanessentialtoolofthedecision-makingprocessforthebusinessenvironmentaswellasforinvestorsandforthesocio-economicgrowthofournation.Accountingprovidesthevitalinformationforbusinessmanagement.Itisthemeansbywhichownersandmanagersareinformedofthefinancialprogressandprospectsoftheirbusinesses.Understandingandusingaccountingdatahelpsbusinessesachievetheirfinancialgoals.Allfinancialdecisionmakersneedaclearandcomprehensiveunderstandingofaccountinganditsconcepts.

Successful individuals, accountants and organisations use accounting data in: •Themanagementoftheirfinancialresources •Providingusefulinformationtodecisionmakerswhoareresponsibleforplanning,executingor evaluatingthefinancialactivitiesofanorganization •Helpingembedinformationintobusinessprocesses •Helpingmanagementdefinebusinessrulesorpoliciesthatshapethenatureofitsbusiness processes

Inthiscontemporaryera,Accounting&Financelearninghasbecomeanabsolutenecessity.WeofferawiderangeofspecialisedAccounting&Financecoursestoenhanceyourcompetencies.WehaveworkedtogetherwithmanyprofessionalinstitutessuchastheInstituteofInternalAuditors–Fiji(IIA–Fiji)andFijiInstituteofAccountants(FIA).ManyofourcoursesarealsogivenaccreditationbytheFIAforContinuingProfessionalEducation(CPE)Credits.Makeuseoftheseopportunitiestostrengthenyourorganisation’sgrowth.

Accounting and Finance ProgrammesCode Programme Duration

(days)Credit Point

Fee($)

PQAF0030C Accounting&ManagementofFixedAssets 2 1 220.00

PQAF0056C Accounting for Payroll 1 0.5 150.00PQAF0019C AccountingforVAT 2 2 220.00

PQAF0015C Accounting Fundamentals 2 2 220.00

PQAF0014C Budgeting 2 2 220.00

PQAF0045C BudgetingforEventsManagement 1 0.5 150.00PQAF0039C BudgetingforProjects 2 2 250.00PQAF0032C BusinessFinance 2 1 250.00PQAF0046C Cash Handling and Control Procedure 1 0.5 150.00PQAF0020C CreditControl&DebtManagement 2 1 220.00

PQAF0064C DebtCollectionTechniques 1 0.5 150.00

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PQAF0062C Designing Audit Checklists 1 0.5 150.00PQAF0006C Detection&InvestigationofFinancialFraud 2 1 250.00PQAF0023C EffectiveCashFlowManagement 2 1 220.00

PQAFOO67C EssentialsofStartingaSmallBusiness 2 1 190.00PQAF0026C FinanceforNonFinanceManagers 2 2 250.00PQAF0042C Forensic Accounting 2 1 250.00PQAF0033C FringeBenefitTax 1 0.5 150.00PQAF0003C FundamentalsofInventory&WarehouseManage-

ment-Module1:InventoryManagement2 1 190.00

PQAF0060C FundamentalsofInventory&WarehouseManage-ment-Module2:EffectiveStocktakingSkills

2 1 190.00

PQAF0061C FundamentalsofInventory&WarehouseManage-ment-Module3:Warehouse/StorageManage-ment

2 1 190.00

PQAF0016C InternalControlSystems&AuditProcedures 3 1.5 220.00

PQAF0055C InterpretingIncomeStatementsandBalanceSheets

1 0.5 150.00

PQAF0040C IntroductiontoCapitalBudgeting 2 1 250.00PQAF0065C IntroductiontoIncomeTax 2 1 250.00PQAF0004C KeyDebtorsAccountsManagement 2 1 220.00

PQAF006C Management&CostAccounting 2 1 250.00PQAF0028C ManagingAccountsPayable 2 1 220.00

PQAF0012C ManagingAccountsReceivables 2 1 190.00PQAF0011C ManagingOfficeFinance 2 1 190.00PQAF0035C PersonalBudgeting 1 0.5 120.00

PQAF0025C Purchasing&ResourceManagement 2 1 220.00

PQAF0052C SupplierManagement 1 0.5 150.00PQAF0022C WarehouseSafety&Management 3 1.5 250.00

Course Introduction - Environmental ManagementGreen ProductivityGreen Productivity (GP) is a strategy for enhancing productivity and environmental performance foroverallsocio-economicdevelopment. It is theapplicationofappropriateproductivityandenvironmentalmanagementtools,techniquesandtechnologytoreducetheenvironmentalimpactofanorganisation’sactivities, goods and services.GP leads to gains in profitability through improvements in productivityand environmental performance.GP attempts to increase productivity through environmentally soundmanufacturingpracticesandensuringahealthyandsafeenvironment.

GPwillbenefitbusinessesbyloweringoperationalandenvironmentalcompliancecostsbyreducingwastethrougheffectiveandefficientutilisationof resources.Workerswillbenefit fromGPbecause it justifieswageincreasesandimproveshealthandsafetyintheworkplace.

Environmental ProgrammesCode Programme Duration

(days)Credit Point

Fee ($)

PQEM011C EnvironmentalAuditing 2 2.5 220.00

PQEM0001C EnvironmentalRegulationandCompliance 2 2 220.00

PQEM0009C MaterialFlowCostAccounting 1 1 120.00

PQEM0023C EnvironmentalLabelsandDeclarations 1 1.5 150.00PQEM0002C EssentialsofEIA 2 3 220.00

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PQEM0010C ImplementingGreenProductivity 2 2 220.00

PQEM0024C UnderstandingandImplementingISO50001:2011EnMS 2 1.5 220.00

PQEM0021C IntegratedWasteManagementinHotels&Resorts 2 2.5 220.00

PQEM0006C TQEM:Tools&Techniques 2 1.5 220.00

PQEM0026C UnderstandingandImplementingISO9001:2008QMS 2 1.5 220.00

PQEM0076C Vermicompost 1 1 120.00

PQEM0027C UnderstandingandImplementingISO14001:2004EMS 2 1.5 250.00

Course Introduction - Industrial and Systems EngineeringTheDepartmentisfocusedondevelopingandenhancingtheskillsandknowledgeinthemanufacturingindustryespeciallyintheareaofoperationsmanagement.

The Department is involved in the following areas: •FirstLineOperationsManagement •IndustrialandSystemsEngineering •TechnicalSkillsTraining •Supervisory/QualityControlforManufacturingIndustries

Industrial and Systems Engineering ProgrammesCode Programme Duration

(days)Credit Point

Fee ($)

PQIE0020C IntroductiontoIndustrialEngineering 2 1 190.00PQIE0001C ProcessManagement 2 1 220.00

PQIE0007C ValueStreamMapping 2 1.5 190.00

Course Introduction - Occupational Health & Safety ProgrammesAprimetestforgoodmanagementandleadershipinanyorganisationistherecognitionandidentificationof a problem before it escalates and becomes an emergency thus, adversely affecting its customersandbusiness.Occupationalhealthandsafetyshallpromoteproactiveapproachtopreventingworkplaceaccidentsratherthanreactingwhenitoccurs.SuccessfulcompaniesconsiderOHSastrategicinvestmentratherthananaddedexpense.

Theconsequencesofnotimplementingasafesystemofworkandmanagingworkplacehazardsiscostlyincomparisontothegreatbenefitsandreturnsassociatedwithaworkplacethatplacesitsworkersastopprioritybycontrollinghazardsandprovidingasafeandhealthyworkplace.

Co-operation between workers and management within an enterprise is an essential element in thepreventionofoccupationaldiseasesandinjury.Participationisafundamentalworker’srightanditisalsoadutyofcare.Employershavevariousobligationsinprovidingasafeandhealthyworkplaceandworkersshouldco-operateinordertoenabletheiremployerstofulfilthoseobligations.

Inthelocalcontext,theHealthandSafetyatWorkAct1996,amended2004,hasstressedtheimportanceofDutyofCare.Howwellwestriveforitsexistenceinprovidingasafesystemofwork,isaquestionofdoubt.ExtendingtheconceptofDutyofCareviapracticalmeansinallworkplacesisagreatchallenge,andorganisationsneedtoacquireknowledgeinexercisingthismandatoryactivity.Therefore,traininginthefieldofOHSisalsomandatoryinFijiandemployersandemployeesneedtofullyutilisethisproactiveapproach

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Occupational Health & Safety ProgrammesCode Programme Duration

(days)Credit Point

Fee ($)

PQOH0051C OHSModuleIII-OHSRiskManagement 2 3.5 190.00PQOH0027C OHSInductionforEmployees 1 0.5 120.00

PQOH0031C Accident and Incident Investigation Training 1 1.5 120.00

PQOH0023C HIV/AIDSAwarenessandPolicyFormulation 1 1 150.00PQOH0050C InspectionandHazardIdentificationTraining 1 0.5 120.00

PQOH0017C DocumentingOccupationalHealth&SafetyManagementSystem

2 3 190.00

PQOH0046C ManagingOHSPerformance 2 2 190.00PQOH0003C OHSAwarenessforManagersandSupervisors 1 1 150.00PQQM0068C PreparingSchedulesandPlansforShiftWork 1 0.5 120.00

PQOH0036C ResponsibleServiceofAlcoholHealthandSafety:ModulesIandII

2 2 190.00

PQOH0008C SafeWorkPracticewithHazardousSubstance 2 3 220.00

PQOH0005C ApplicationofOHSManagementSystem(OHSAS18001) 2 2 190.00PQOH0019C DevelopEmergencyResponsePlan-Disaster

Focus:ModuleI2 3 220.00

PQOH0020C EnvironmentalandOccupationalHealth 2 3 220.00

PQOH00010C OHSModulesIandII-ForSafetyRepresentativeandCommitteeMembers

3 3.5 250.00

PQOH0013C Working at Height 1 1 150.00PQOH0015C WorkinginConfinedSpaceSafety 2 3 250.00PQOHOO32C OHSHygiene 2 3.5 220.00

PQOH0038C OHSModuleIV-DevelopOHSMS 2 0.5 190.00PQOH0041C OHSModuleV-AuditingOHSMS 2 3 220.00

PQOH0048C SafetyRehabilitation&BusinessContinuityPlan-DisasterFocus:ModuleII

2 3.5 220.00

PQQM0015C FleetManagement 2 1.5 220.00

PQQM0005C Benchmarking 2 1.5 220.00

PQQM0030C 5S-ThePracticeofGoodHousekeeping 1 1.5 120.00

PQIE0004C CostofQuality 2 1.5 190.00PQQM0044C EffectiveProduction&OperationsManagement 3 1 220.00

PQQM0029C FailureMode&EffectAnalysis 1 1 120.00

PQIE0015C FundamentalsofLeanProductionSystems 2 1.5 190.00PQIE0014C ImplementingLeanSystemsandDesign 2 1.5 220.00

PQQM0083C Innovative and Creative Circle 2 2.5 190.00PQQM0039C Kaizen 1 1 120.00

PQQM0007C ManagingOfficeProductivity 1 0.5 120.00

PQIE0009C ProductionPlanningandScheduling 2 2 220.00

PQQM0069C QualityAssuranceandQualityControlStrategies 2 2 220.00

PQQM0062C WritingStandardOperatingProcedures 1 1 150.00PQIE0016C CreatingaLearningOrganization 2 1.5 220.00

PQQM0077C ImplementingBalancedScoreCard 3 1.5 290.00PQQM0082C QMSInternalAudit 2 2 220.00

PQQM0027C Root Cause Analysis 1 1 120.00

Course Introduction - Quality Management ProgrammesQualitylooksattheaspectsofmanagementsystems,continuousimprovement,benchmarking,customersatisfaction,marketfocus,teamworkandthewell-beingofemployees.Theseprinciplesareallcriticalto

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success,whetherinhealthcare,education,manufacturing,theserviceindustryorthepublicsector.

Code Programme Duration (days)

Credit Point

Fee ($)

PQQM0069C QualityAssuranceandQualityControlStrategies 2 1.5 220.00

PQQM0048C QualityCircles 2 1.5 220.00

PQQM0027C Root Cause Analysis 1 1 120.00

PQQM0049C StatisticalProcessControl 2 1.5 220.00

PQQM0058C StructuredProblemSolving 1 0.5 120.00

PQQM0066C SupplierPerformanceEvaluation 1 0.5 150.00PQQM0014C SupplyChainManagement 2 1.5 220.00

PQQM0019C TotalProductiveMaintenance 3 1.5 250.00PQQM0081C UnderstandingandImplementingISO9001:2008QMS 2 1.5 220.00

PQPM00002C WritingProjectProposalsandReports 2 1.5 250.00PQQM0062C WritingStandardOperatingProcedures 1 1 150.00

A trainer guides her students in class

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DEPARTMENT OF INFORMATION TECHNOLOGY

OverviewWeliveandworkinachangingworld.Newlawsareintroducedthatleadtotheintroductionofnewpolicies.Innovativeideasandapproachesemerge.Moreproblemsariseandsolutionsaresought.Theworldofwork is therefore constantly moving and evolving. What this means is, if we are not constantly learning as wegoaboutourday-to-daybusiness,theneachdaywearegettingawayfromthedemandsofthemodernworkingworld.Learningisessentialtoensurethatwekeepup-to-datewithdevelopmentsinourparticularfield.Itisalsoanimperativesourceofmotivation,stimulationandjobsatisfaction.

The Department of Information Technology (DIT) has developed and will continue to offer new andchallengingcourses.TheDITwith20staffand5centresaroundthecountryoffersintensiveandcustomisedcoursesbasedonindustryneeds,andwhichwillbeconductedovera1–5dayperiodor3hoursperday sessions. Having shorter sessions over longer duration gives both the organisation and individual a competitiveedgewithtrainingandproductivity.Inaddition,therearemorespecificcoursesdeveloped,targetingvariousareasofexpertise,rangingfromBasicOfficeApplicationstoAdvancedTechnicalTraining.

TheDITisanapprovedInternationalComputerDrivingLicence(ICDL)CentretoprovideauthorisedtrainingandexaminationsleadingtowardsICDLCertification.TheICDLisagloballyrecognizedbenchmarkforcomputerliteracyandisusedbyemployersovertheglobeforrecognitionofcomputerliteracypersonnel.TheDITisalsoanauthorizedPearsonVUETestCentre,whichfacilitatesindustryspecialiststoattemptvendorspecificexaminationse.g.CompTIA,CISCOCertificationsetc.Uponasuccessfulpass,participantsobtainindustrialcertificationsthataregloballyrecognised.

InaffiliationwithWesternSydney Institute–TAFENewSouthWales,Australia,DIToffersDiplomaofInformationTechnology(Networking),StatementofAttainmentinWebDesigningandCertifiedITEnterprise,andSecurity&ServerAdministrationcourse.ItalsoofferstheCertifiedNetworkProfessionalSpecialist–Wirelessprogramme,whichprovidestheskillsandknowledgeforanindividualtobecompetentinhighlevelnetwork,securityandservermanagementandengineeringwork.Theparticipantswouldbeexpectedtotakeamajorroleinmanagingtheimplementationofcomputernetworks,rangingfromprocurement,throughhumanresourcestocommunicationprocesses,qualityandriskmanagement,security,aswellasnetwork design and building and network troubleshooting.

Highly trained and certified trainers conduct specialised training in specific areas of expertise. Theprofessionalcoursesarescheduledtocaterforclientsrequiringhigh-endtechnicalskillsandknowledge.TheDITisfocusingonMicrosoft,CompTIAandCISCOcourses.ThedepartmentisamemberofMicrosoftITAcademyandCompTIALearningAlliance.TheMicrosoft ITAcademy is a completeglobal trainingsolutiontosupportacademicinstitutionspreparingstudentsfortechnologycareers.

Thecoursecurriculumisreviewedcontinuouslytoensurehighestqualitytoreflectthechangesintrendsandpractices in ITglobally.TheDIT is offering theentireMicrosoftOffice2007/ 2010package.Highqualityandwell-illustratedcoursemanualsareusedinallourinstructor-ledcourses.

InnovationandcreativityarethepillarsoftheDIT.Togiveclientsaccesstotheinformationtheyneed,wheneverandwherevertheyneedit,wecontinuetodevelopnewTrainingsandServicesthataremoreaccessible and customised. Our alliance with the industry enables us to deliver these innovative services andworkwithmanyof these industry leadersbyoffering courseswhichareonparwith internationalstandards.

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Industry IT trainees during class

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Code Programme Duration (Days)

Credit Point

Fee ($)

ITTDLN01 Computerfundamentalsandkeyboardingtechniques 2 1 145.00ITTDLN30 MicrosoftWindows7/8-Foundation 2 1 145.00ITTDLN31 MicrosoftWindows7/8-Intermediate 2 1 145.00ITTDLN04 MicrosoftOfficeWord2010/2013-Foundation 1 0.5 90.00ITTDLN05 MicrosoftOfficeWord2010/2013-Intermediate 1 0.5 90.00ITTDLN06 MicrosoftOfficeWord2010/2013-Advanced 1 0.5 90.00ITTDLN07 MicrosoftOfficeExcel2010/2013-Foundation 1 0.5 90.00ITTDLN08 MicrosoftOfficeExcel2010/2013-Intermediate 2 1 145.00ITTDLN09 MicrosoftOfficeExcel2010/2013-Advanced 2 1 145.00ITTDLN10 MicrosoftOfficeAccess2010/2013-Foundation 2 1 145.00ITTDLN11 MicrosoftOfficeAccess2010/2013-Intermediate 2 1 145.00ITTDLN12 MicrosoftOfficeAccess2010/2013-Advanced 2 1 145.00ITTDLN13 MicrosoftOfficePowerPoint2010/2013-Foundation 1 0.5 90.00ITTDLN14 MicrosoftOfficePowerPoint2010/2013-Intermediate 1 0.5 90.00ITTDLN29 MicrosoftOfficePowerPoint2010/2013-Advanced 1 0.5 90.00ITTDLN15 MicrosoftInternetExplorer8.0/11.0 2 1 120.00

ITTDLN16 MicrosoftOfficeOutlook2010/2013 2 1 145.00ITTDLN18 MicrosoftOfficeVisio2010/2013 2 1 145.00ITTDLN19 MicrosoftPublisher2010/2013-Foundation 1 1 120.00

ITTDLN20 MicrosoftPublisher2010/2013-Intermediate 1 1 120.00

ITTDLN23 MYOBForAccountant 4 2 500.00ITTDLN32 MicrosoftOfficeProject2010/2013 2 1 145.00ITTDLA01 ComputersatBeginner’sLevel 5 3 250.00ITTDLA02 ComputersatIntermediateLevel 5 3 285.00ITTDLA03 ComputersatAdvancedLevel 5 3 350.00ITTDLA07 CertificateinComputerisedAccounting-Accounts

ImplementationinMYOB5 3 450.00

ITTDLA08 CertificateinComputerisedAccounting-MYOBforEndUsers

7 5 600.00

ITTDLA09 CertificateinComputerisedPayroll 6 3 550.00ITTDLA10 CertificateinProgrammingwithVisualBasic2010 10 5 750.00ITTDLA11 CertificateinFundamentalsofGraphicDesign 8 4 550.00ITTDLA12 CertificateinAdvancedGraphicDesign 8 4 650.00ITTDLA13 CertificateinEssentialsofOfficeComputing 8 4 475.00ITTDLA14 CertificateinAdvancedOfficeComputing 13 7 750.00ITTDLA32 CertificateinWebDevelopmentwithAdobeDreamweaver

CS5-Basic5 3 400.00

ITTDLA33 CertificateinWebDevelopmentwithAdobeDreamweaverCS5-Advanced

5 3 500.00

ITTDLA34 CertificateinGraphicsDesignwithAdobePhotoshopCS5-Basic

5 3 400.00

ITTDLA35 CertificateinGraphicsDesignwithAdobePhotoshopCS5-Advanced

5 3 500.00

ITTDLA36 CertificateinAnimationwithAdobe@FlashCS5-Basic 5 3 400.00ITTDLA37 CertificateinAnimationwithAdobe@FlashCS5-Advanced 5 3 500.00ITTDLA38 CertificateinDesktopPublishingwithAdobe@Indesign

Basic5 3 400.00

ITTDLA39 CertificateinDesktopPublishingwithAdobe@IndesignAdvanced

5 3 500.00

ITTDLA40 CertificateinImageEditingwithAdobeIllustratorCS5–Basic

5 3 400.00

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ITTDLA41 CertificateinImageEditingwithAdobeIllustratorCS5–Advanced

5 3 500.00

ITTDLA42 CertificateinDynamicReportingwithCrystalReportsXI-Basic

5 3 680.00

ITTDLA43 CertificateinDynamicReportingwithCrystalReportsXI-Advanced

5 5 750.00

ITTDIA01 InternationalComputerDrivingLicence(ICDL) 20 11 1120.00

ITTDIA03 InternationalComputerDrivingLicence-Advanced(ICDL) 17 9 800.00ITTDIA04 StatementofAttainmentinCertifiedNetworkProfessional

Specialist-WirelessSkillSet20 11 1200.00

ITTDIA05 StatementofAttainmentinCertifiedWebDesignSpecialist. 30 16 1750.00ITTDPR01 CompTIAA+Certification2009-Objectives 10 5 1800.00ITTDPR02 CompTIANetwork+Certification2009-Objectives 7 5 1800.00ITTDPR03 MicrosoftWindows7Configuring 7 4 1800.00ITTDPR04 MicrosoftWindowsServer2008ActiveDirectoryConfiguring 7 4 1800.00ITTDPR05 MicrosoftWindowsServer2008ApplicationsInfrastructure 7 4 1800.00ITTDPR06 MicrosoftWindowsServer2008ServerAdministration 7 4 1800.00ITTDPR07 MicrosoftWindows2008NetworkInfrastructure 7 4 1800.00

IT students during practical class.

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DEPARTMENT OF QUALITY AWARDS

OverviewThe Department of QualityAwards under the 2005 Productivity Charter is required to work in closeassociationwith its social partners – government, employers and union representatives and assist inrecommendingappropriateproductivityinitiativestobeundertaken.Inaddition,theNationalTraining&ProductivityCentreisalsorequiredtocarryoutanumberofkeyfunctionstoraiseproductivityinthenation.

TheDepartmentofQualityAwardsacknowledgesthatNTPCissimilartoNationalProductivityOrganisationstheworldover,whohavemadesignificantprogress ineveryfacetof theirroles.TheNationalTraining& Productivity Centre also acknowledges that keeping itself abreast with changes both at a nationalandgloballevelisnecessary.Thechangesaremanifoldandrequireinterventionsthroughpromotionalinitiativesandconsultancy.Thisalsorequiresthenecessaryhumanresourcestoexecuteplansthatwillbeputintoplacetomeetthesechallenges.

3.0 The major deliverables of the department are: 1.FijiBusinessExcellenceAwards 2. Productivity Promotion 3.Benchmarking 4.ProductivityMeasurement 5.NationalConventiononQuality

Eachofthesedeliverablesisfurtherbrokendownintoanumberofdifferentactivities.ForinstanceTheFijiBusinessExcellenceAwards,comprisesofthefollowingactivities: 1.ApplicantInformationSeminar 2.ApplicationProcessforOrganisations 3.ApplicationsfromEvaluators 4.TrainingofEvaluators 5.EvaluationProcess 6.FeedbackandPanelofReview 7.FacetoFaceFeedback 8.BestPracticesPublication 9.LicensingofFBEALogo 10.PreparingReportsforCouncilMeetings

Accomplishingtherequirementsofeachoftheseactivitieseachyearisnomeanaccomplishmentasitrequiresattentiontodetailandensuringthatitiscompletedinatimelymanner.Whileeachoftheactivitiesiscompletedattheendofeachyear,alotmorecanbeachievedintermsof: 1.Reviewingoftheprocesses 2.Identifyingwaystoimprovecurrentofferings 3.Documentingthechanges 4.Communicatingthechangetostakeholders

This can only be achieved and more meaningful changes can be brought about if there was an assistant to helpcarryoutthesekindsofreviewsoractivities.Itwillthenbeexpectedthatmoreanalysisandup-to-datedataismadeavailablenotonlytothedepartmentbutalsotothemanagementteamoftheorganisation.

Furthermore, under Productivity Promotion, the following are some of the major deliverables: 1.QualityCircleregistration 2.InformationSeminarsfortheNationalConventiononQuality 3.CompilationofQualityCirclereportsforcirculationtotheindustry 4.ExcellenceinEducationandGreenProductivityProgramsforschools 5.ModelCompanyProgramme 6.ProductivityChampionAwards 7.SpiritofProductivitye-newsletters 8.ProductivityAwarenessCampaignLaunch 9.NationalConventiononQuality 10.Sitevisitsformostoftheprogrammesabove.

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2013 Winner - Achievement in Business Excellence Award Land Transport Authority

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MESSAGE FROM DEPUTY DIRECTOR DIVISION OF EXECUTIVE MANAGEMENT AND HOSPITALITY SERVICES

Welcome to the Division of ExecutiveManagement and Hospitality Services (EMHS) of the NationalTrainingandProductivityCentre.Weappreciateyourinterestin,andcommitmenttotheEMHSDivisionandinviteyoutoexploreourdiverserangeandlevelsofindustry-basedapplicationprogrammes.

Everyorganisationexistsforavarietyofpurposes.Someproducegoodsforconsumption,othersprovideanecessaryservice forprofitorcommunitybenefit. Inpursuitof theirobjectives,allorganisations relyontheavailabilityandeffectivenessofseveralkindsofresources.Regardlessoftheparticularresourceemphasis in an industry, Human Resources are almost always the key ingredient for organisationalservices.Itisthereforecrucialthattheybemanagedeffectively,tosatisfytheirpersonalandworkneeds.

ThedivisionhasafullrangeofExecutiveManagement,FashionandDesign,OccupationalAssessment,Hospitality,TourismandTravelAviationtrainingprogrammesandconsultancies.Thedivision’sprogrammesare all vetted by the relevant IndustryAdvisory Committees before it is approved by the University’sSenate.Theseshortcoursesnowallhavecreditpointallocationstoassessrequisitionofpriorlearningforattainmentprogrammesintherelevantpathways

Inadditiontothis,wealsoundertakeareviewofexistingprogrammeseverythreeyearstoassurethatweprogressasperourplans.Wealsoinviteindustrypractitionersasguestspeakerstoaddvaluetoourprogramme.

Our trainers are well qualified with industry experience and practical attachments in the industry tounderstandtheprocessandbestpractices.Wealsodopostandprecourseevaluationstodeterminetheentryandexitbehaviourofourparticipants.

Satendra Nair

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Staff DetailsName of Staff Position Qualification LocationSatendraNair DeputyDirectorEMHS MastersinBusinessAdministration Nasese

Ashwin Gounder HeadofTraining-ExecutiveManagement

MastersinCommerceandBusinessAdministration Nasese

Nitin Kumar ExecutiveAssistant BachelorofArts Namaka

Jayhotika Ram TrainingOfficer-ExecutiveManagement

BachelorofArts Nasese

ZaidDean Training Istructor TAFE

SachinKumar Part-TimeTrainingAssistant-BakingandPatisserie

ClassIITradeTestBakingandPatisserie Nasese

AsenacaSolinakoroiKoroitamana

CustomerServiceOfficer CertificateinFrontOfficeOperationsandSecretarialStudies Namaka

Gyan Nand Krishna Technical Assistant UniversityEntranceExamination Namaka

JiokapeciRaiwaleQila TrainingOfficer-FrontOfficeandCus-tomer Relations

DiplomainManagement Namaka

MataisiTabisa AccountsClerk/Cashier DiplomainBusinessAccounting Namaka

MohammedFaruk TrainingOfficer-BakingandPatisserie

DiplomainCateringandHotelManagement Namaka

ArishmaLal Training Instructor CertificateinBakingandPatisserie/HigherEducationDiplomainManagement

Nasese

Rohit Rinay Prasad TrainingOfficer-BakingandPatisserie

DiplomainHotelManagement Namaka

Rohitash Kumar Telephonist DiplomainFrontlineManagement Namaka

SanjeshniKumariReddy CustomerServiceOfficer DiplomainSecretarialStudiesandClothingIndustryStudies Namaka

SimioneToanikeve TrainingOfficer-CommercialCookery DiplomainHotelandCateringService Namaka

SitiveniNaciriyawa TrainingAssistant-FoodandBeverageServices

DiplomainHospitalityManagement Namaka

Asha Rohini Nair Part-timeTrainer-TAFETravelandTourism

TAFE-TrainingandAssessment Namaka

MeenuGitanjaliMohan ProgrammeCo-ordinator DiplomainBusinessComputing Namaka

Hiromi Hiromi JapaneseLanguageTrainer BachelorsDegreeinAdvertising Nadi

SeemaAgarwal SeniorTrainingOfficerTravel&Aviation

MA(Sociology) Nadi

Noa Niubalavu PartTimeTrainingAssistant-TAFE DiplomaInHotelandCatering Nadi

JoveciGavokaMataitoga TrainingOfficer-TAFETravelandTourism

MastersinCommerce Nadi

UnaisiSaliaruaNabou ClericalOfficer CertificateinSecretarialStudies Nadi

RadhikaRatnaSami TrainingOfficer-ExecutiveManagement

PostgraduateManagementandPublicAdministration Nadi

HellenBernadetteWhippy Part-timeTrainer-Baking&Patisserie

AdvancedDiplomainHospitalityManagement Nadi

DrAkashGupta TrainingOfficer-Food&BeverageServices

Doctorate Sigatoka

RashriLata TrainingAssistant-FashionDesign TAFECertificateIVinInformationTechnology,CertificateinFashionDesign

Nabua

ShayhanaAli TrainingAssistant-FashionDesign CertificateinSpecializedMachining Nabua

RosieEmbersonSemisi PartTimeTrainingOfficer-FashionDesign

CertificateinApparelandTextile Nabua

YoshikoHisamitsu JICASeniorVolunteer BachelorofArts Nabua

LoataRokovukinvanua SelectionandAptitudeTestOfficer BachelorofArts Nabua

Asishna Pal Training Instructor BachelorofCommerce Nabua

Priya Priteeka Pande CustomerServiceOfficer BachelorofArts Nabua

ElesiNaborosi TrainingOfficer-FrontOffice&Customer Relations

DiplomainBusinessStudies Rakiraki

Kafoa Jieni Jimione Training Instructor BachelorofArts Nasese

Utiko Nabunobuno OfficeAdministrator BachelorofArts Nasese

Rohit Rinay Prasad Traning Assistant DiplomainHotelManagement Nadi

Priya Chandrani CustomerServiceOfficer BachelorofCommerceinManagement Nasese

Rajnita Devi CustomerServiceOfficer BachelorofCommerceinManagement,IRandHRM Nasese

PoonamMudliar CustomerServiceOfficer DiplomainBusinessManagement Nabua

Krisnil Deo CustomerServiceOfficer BachelorofCommerceinBusinessStudies Nasese

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DEPARTMENT OF EXECUTIVE MANAGEMENT

Overview TheformofHumanResourceManagementismanagingpeoplewithintheemployer,employeerelationship.Specifically, it involves the productive useof people in achieving the organisations strategic businessobjectives, mission and vision and the satisfaction of individual employee needs. Human ResourceManagementseekstostrategicallyintegratetheinterestofanorganisationanditsemployees.Itismuchmore than a set of activities relating to the coordination of organisations human resources. HumanResourceManagement isamajorcontributor to thesuccessofanenterprisebecause it is ina key position to affect customers (internal and external both) and business results. New economicalliances, demographic changes and new social demands have resulted in significant consequencesforgovernmentsand industry,withshiftsonfocus,anexpansionof legislativeandIndustrialRelationsactivitiesandexplosionsonquality,productivityandoveralleffectiveness.

Themainrolehastobeplayedbypeople, theHumanResourceofanyorganisationatall levelsbe itmanagerial,supervisory,operationalorentrepreneurial.Therefore,theproductivityandthesuccessofanorganisationdependsonthecapacityandmind–setofpeopleinorganisations.

These Human Resource training will not only strengthen the new generation workforce to meet the challengesofhighcorporatestandardsitwillalsoupdatetheexistingworkforcewithexpandingtechnologyand increasing globalisation.

Human Resource Management & Development ProgrammesCode Programme Duration

(Days)Credit Point

Fee ($)

NHR4001 StrategicLeadershipandManagement 3 3 380.00NHR4002 MiddleManagementDevelopmentProgramme 3 3 290.00NHR4003 ManagerialDecision–makingmodels/techniques 2 4 220.00

NHR4004 ERP2007 1 1 150.00NHR4005 Workforce Planning 2 2 220.00

NHR4006 Empowerment 1 1 150.00NHR5001 PerformanceManagementSystem 2 3 220.00

NHR4007 StrategicPlanningWorkshop 2 3 500.00NHR5002 ChangeManagement 2 3 220.00

NHR4008 TalentManagement 2 4 220.00

NHR4009 ConflictManagement&Mediation 2 4 220.00

NHR6001 ManagementDevelopmentProgramme 10 8 750.00NHR4011 HumanCapitalManagement 1 1 180.00NHR4012 Self-ManagementandInitiativeDevelopment 1 1 150.00NHR4013 TheNewSupervisor 3 3 350.00NHR4014 TheExperiencedSupervisor 3 2 250.00NHR4015 HREssentials 2 2 220.00

NHR4016 LeadingwithImpact 2 2 250.00NHR4017 BuildingTeamPerformance 2 2 220.00

NHR4018 LeadingHighPerformanceTeams 2 2 250.00NHR4019 EffectiveAppraisal 1 1 180.00NHR4020 EffectiveCoachingforPerformance 1 1 180.00

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Housing Authority management staff during a discussion with NTPC.

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NHR4021 InterviewingTechniques&Tips 1 1 180.00NHR4023 PresentationSkills 1 1 180.00NHR4024 Job Analysis 1 1 220.00

NHR4001 PlanningforSuccess 2 4 180.00

Course Introduction - Training of TrainersTrainingplaysanimportantfunctioninthedevelopmentandgrowthofanorganisation.Iftheintellectualandlearningcapabilityofanorganisationlieswithitspeople,thentraininghastobecomeapriorityandmust be seen as an investment and not as a cost factor.

Traininghasfrequentlybeenaccusedofbeingspasmodic,oflittlerelevancetoorganisational,managementandindividualgoalsandveryhardtomeasure.Thereputationof trainingwasnotentirelyundeservedhowever.Manytrainingprogrammesarefaddishinnatureandswingaimlesslyallyearround.

Organisationsmustcontinuallybeabletolearn,adaptandgrowiftheyaretosurviveandindeedprosperin a turbulent environment.

Often,trainingprogrammeshadbeenbadlydesignedbyunqualifiedindividualswithinsufficientknowledge,skillsandexperience.Ineffectivetrainingresultsinwastageofresourcesandverylittleifanysupportfromthe management team.

TheTrainingofTrainersModularProgrammeisdesignedtoprovidethebasictoolsandtechniquesforeffectivestafftraininganddevelopmentinorganisations.

TheprogrammehasbeenreviewedandstructuredtoensurecompatibilitywiththerequirementofthethenTPAF(Training&ProductivityAuthorityofFiji)GrantSchemefive,RegistrationofTrainingStaffandalsotoprovideeasierexcesstoprogrammesbyprospectiveparticipants.

Training of Trainers ProgrammeCode Programme Duration

(Days)Credit Point

Fee ($)

NTT4001 InstructionalSkillsWorkshop-ModuleI 5 13 750.00NTT4002 SystematicApproachtoTraining-ModuleII 5 13 750.00NTT4003 TrainingSystemsinFiji-ModuleIII 2 1 350.00NTT4004 EvaluationofTraining-ModuleIV 3 7 450.00

Course Introduction- Sales, Marketing & Customer ServiceDespitetheevolutionofe-sellingande-marketing,themajorityofbusinesstransactionsstilltakeplacebetweenhumanbeings,andhowsuccessfullythathappensdependsonhowwellcustomersaretreated.Successisaboutturningtransactionsintolastingcustomerrelationshipswhicheventuallymultiplyprofitsand growth. Customer loyalty is a vital ingredient in business success and organisations must invest in buildingthattrust.Inordertoachieveexceptionalcustomerservice,organisationsmustbuildemployeeloyalty, motivation and training.

Inachangingeconomy,thebestmarketingstrategyisonethatprovidesthelevelofquality,valueandsatisfactionnecessary toretaincustomersover the longterm.Developing longtermrelationshipswithcustomersisperhapsthebestwaytoinsulateanorganisationfromthefalloutoftherapidpaceofchangeintoday’senvironment.Changeistheconstantinbusinessandwhichalsoappliestomarketingplansandpolicies.

Thewayorganisationsreacttothesechangesmayultimatelydeterminetheirsuccessinthemarketplace.Marketingandsalesprofessionalsmustunderstandcriticalmarketingactivitiesandkey

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marketing tools to identify customer needs, know essential selling techniques to meet the buyer’srequirementsandhaveaframeworkforachievingtheirgoalsandimproveprofits.Additionally,thereisthepotentialfordisagreement,challengeandconflictinanysituationwherepeopleareinteractingwitheachother.Thissimplymeansthatmanagingconflictskilfullyandconstructivelyisbothvaluableandnecessaryinprovidingopportunitiesforpositivechangeanddevelopmentwithinanyorganisation,especiallyforthe‘marketingworld’.

Theprogrammesinmarketing,salesandcustomerservicearedesignedtoenhancetheimportantskillsof identifying newmarketing opportunities, the skills needed inmonitoringmarket changes, adjustingappropriately to those market changes and creating implementation plans in a way that continuesprogress.Theseprogrammeswillalsoenableparticipantstodevelopthecustomer-firstattitudeandthepracticalpeopleskillsrequiredtoshowcustomersthattheyreallymatterandthatwereallycareabouttheir concerns.

Marketing, Sales and Customer Service ProgrammesCode Programme Duration

(Days)Credit Point

Fee ($)

NSM4017 BuildingandWinningCustomerLoyalty 2 1 220.00

NSM4001 RetentionMarketing 1 0.5 220.00

NSM3003 SocialMediaMarketingStrategy 1 0.5 150.00NSM4006 ServiceMarketing 2 1 220.00

NSM4005 EffectiveSalesPresentationSkills 1 1 120.00

NSM4018 IntegratedMarketingCommunication 2 1 220.00

NSM3002 StrategiesforNewProductDevelopment 2 1 220.00

NSM4009 CreativeSalesNegotiationSkills 1 1 150.00NSM4008 ExceedingCustomerExpectations 2 3 190.00NSM4019 StrategicBrandManagement 2 1 250.00NSM4007 AttitudeBuildinginCustomerService 2 1 190.00NSM4010 AnalyzingConsumerBehavior 2 2 220.00

NSM3004 BuildingCommunicationinCustomerservice 2 1 190.00NSM3005 OvercomingSalesObjection 1 0.5 120.00

NSM4004 ProfessionalDevelopmentforWeddingPlanners 2 1.5 250.00NSM4011 PrinciplesandPracticesofEventsManagement 2 1.5 220.00

NSM5001 CustomerRelationshipManagement 2 1 220.00

NSM4012 DevelopingaMarketingPlan 2 1 220.00

NSM3001 EssentialsOfMarketResearch 1 0.5 120.00

NSM4013 VisualMerchandising 2 1 190.00NSM4014 FundamentalsofSelling 1 1 120.00

NSM4015 ManagingCustomerComplaints 2 3 220.00

NSM6001 EssentialsofMarketing 1 1 120.00

NSM4003 IdentifyingStrategiesforNicheMarketing 2 3 220.00

NSM4002 IncreasingsalesthroughService 2 3 190.00NSM4016 EnhancingEmailEtiquetteSkills 1 1 120.00

NSM2001 CustomerServiceforCashiers 1 1 120.00

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DEPARTMENT OF FASHION AND DESIGN

OverviewWelcometotheDepartmentofFashion&Design.TheDepartmentofFashion&Design(DFD)isfocusedondevelopingandenhancingtheskillsandknowledgeintheTextiles,Clothing&Footwear(TCF)&FoodManufacturingIndustries(TCF)andmoresototheemergingFoodSafety&FashionIndustryrespectively.

TheDepartmentofFashion&Designchallengeisfor theprovisionofappropriatetrainingprograms&shortcoursesinFashionDesignandFoodManufacturingtoimproveandincreasetheproductivityoftheTextileFashion&FoodIndustries.Inaddition,DFDwishestohighlightitsactivitiesasdifferentfromthoseoftheotherNTPCtrainingsectionsinthatthedepartmentisinvolvedinthefollowingareas:

Fashion&DesignCourses ClothingSkillsProgramforVocational/Clothing&TextilesTeachers

Industrybasedtailor-madeprogramsonFoodSafety&HygienePractices

FashionDesign&SewingCoursesforHighSchoolStudents(BestProgram)

SensoryEvaluationinProductDevelopment&QualityControl

Principals&ApplicationofHACCP

ImplementationofModernFoodSafetyManagementSystemISO22000:2005

EffectiveForeignBodyManagement

RegulatoryCompliance AllergenManagement

Course Introduction-MachiningTextiles,Clothing&Footwear(TCF)factorieshavevariousskillsareasneededtofacilitatetheproductionofqualityclothinggarments.Eachareacommencingfromdesigntopacking,havespecificqualitystandardsfollowedtoenableglobalsales/marketingandproductivity.

Machiningarearequireskilledmanpowerandlabourtoproduceworldstandardqualitygarmentsforeitherlocaloroverseasmarket.Assoonascomponentsarecut, theseare transferred toeither small partsdepartmentortothemainassemblydepartment.Theseareasarethemachiningareasthatneededskilledpeople in garmentmanufacturing.The speed and quality ofwork produced depends on labour skills,thereforemachiningskillstrainingisapriority.

GarmentConstructionCoursesisdesignedforparticipantswishingtoenhancetheirskillsandknowledgeinwholegarmentassemblyanddifferentmachineoperations.SpecificSkillsinmachiningtechniquesarefocusedinthisprogrammetoenableparticipantstofurthertheircareerintheGarmentIndustry.

Course Introduction Sewing Machine MechanicTheprogrammeaimstoprovidetrainingfor individualwhowishtopursueacareer insewingmachinemechanics for the clothing manufacturing industry.

Participantsaretrainedtorepairandmaintain,monitorandperformoperationalmaintenanceofvarioussewingmachinesandequipmentusedintheTCFindustrythroughasafeandpreventivesystem.Learnersarealsotaughtonhowtoidentifyfirsttimerightapproachwhilstrepairingorconductingbasicmachinemaintenance.

VariousrangesofSewingMachinesareavailableforthemechanicalcourses.

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Young models showcase NTPC designs

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List of CoursesCode Programme Durations

(Days)Credit Point

Fee ($)

FDTCOOO2D BasicMachinistCourseModule1 5 2 70.00FDTCOOO4D BasicMachinistcoursemodule2 5 2 70.00FDTC/SPLD SimplePrincessLineDressMaking 5 2 100.00

FDSD ShiftDressMaking 5 2 150.00FDTC/PR Production Run 4 1.5 100.00

FHC Free Hand Cutting 5 2 100.00

FDSM SareeBlouseMaking 5 1 100.00

GM04 LadiesHighLowSkirts 5 3 150.00FDPGD Pattern Grading 5 2 100.00

SEWDM SimpleEveningWearDressMaking 7 2 100.00

FDSB SimpleBoysShirtMaking 4 2 80.00FWST FormalWearSkirt&TopMaking 4 2 100.00

SM SpecialisedMachining 5 1.5 150.00FDIPM IntermediatePatternMaking 5 1 80.00FDFI Fashion Illustration 5 3 100.00

FDSC SuluChamba/BulaShirt 5 1 100.00

BISMM BasicIndustrialSewingMachineMechanics 5 2 100.00

SWD SimpleWeddingDress 5 2 100.00

GCD Girls Casual Dress 5 2 80.00FDIPM IntroductiontoPatternMaking 5 2 100.00

DSC DecorationSewingClasses 5 2 100.00

FDTBM BagMaking 4 2 100.00

FDS01 FashionDesignSketching 5 2 100.00

Course Introduction- Food Safety ManagementIncreasing global demand for food products originating fromdiverse sources, rising incidence of foodrelateddeathshaveledtointensifiedpublicscrutinyoffoodsupplychainsaroundtheworld.Consumersareincreasinglyconsciousoffoodsafety,animalwelfareandtheenvironmentalimpactoffoodproduction,processing, and distribution. Implementing an effective Food Quality Assurance System will ensuresafetyofthedomesticandglobalfoodsupply,gaincustomerconfidenceandmeetrequirementsunderinternational trade agreements. TheFoodManufacturingcoursesfocusesontheareasofenhancingskillsforthequalityassurancesystemsinfoodindustry.Tailor–madeindustrybasedfoodsafetyprogramsaredesignedasperindustryneeds.GoodManufacturingPrinciplesandEffectiveForeignManagementPracticesprogramsarepremeditatedtoeliminatephysical,chemicalandbiologicalhazardsinfoodprocessingtoensureHACCPperquisitescompliance. •Industrybasedtailor-madeprogramsonFoodSafety&HygienePractices •Principals&ApplicationofHACCP •SensoryEvaluationInProductDevelopment&QualityControl •EffectiveForeignBodyManagement •ImplementationofModernFoodSafetyManagementSystemISO22000:2005 •AllergenManagement

NTPC collaboratively works withAsian Productivity Organisation to bring about Modern Food SafetyManagementISO22000:2005ande-learningprogramsonFoodTraceabilitytofurtherupskillfoodindustrywith International Trade standards.

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Food Safety Management ProgrammesCode Programme Duration

(Days)Credit Point

Fee ($)

HTFTS FoodTraceabilitySystem 2 1 220.00

HTNPD NewProductDevelopment 2 1 220.00

HTFQM FoodQualityManagement 2 1 220.00

GMP01 GoodManufacturingPractices 2 1 220.00

HTHPV HACCPPlanVerification 2 1 220.00

HTCCCM CCPControlMeasures 2 1 220.00

HRA HACCP Risk Assessment 2 1 220.00

FFSS FundamentalsofFoodSafetySystems 2 1 100.00

HTFS01 PrincipalandApplicationofHACCPSystem 3 2 350.00EFBMP EffectiveForeignBodyManagementPractices 1 1 100.00

MAFM ManagingAllergensinFoodManufacturing 2 1 220.00

RCM1 RegulatoryComplianceModule1 3 1 220.00

RCM2 RegulatoryComplianceModule2 3 1 220.00

QADC QualityAssuranceDocumentationControl 2 1 220.00

PAHSCS PrincipalandApplicationofHACCPSysteminCateringservices. 4 2 550.00

BEST ProgrammesModule Programme Credit

PointFee ($)

BEST1 Occupationalhealthandsafety 3 70.00BEST2 ShirtMaking 3 70.00BEST3 SewingTechniquesBasic/IntermediateTasks 3 70.00BEST4 Headed Figure 3 70.00BEST5 TOTEBagMaking 3 70.00BEST6 FashionDesignSketching 3 70.00BEST7 PrincessLineDressmaking 3 70.00BEST8 BasicPatternMaking/Garment 3 70.00BEST9 SimpleEveningDress 3 70.00

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DEPARTMENT OF OCCUPATIONAL ASSESSMENT (DOA)

OverviewWelcometotheDepartmentofOccupationalAssessment.WearepleasedtoofferyouawidevarietyofAptitudeAssessmentsandShortcoursetrainingsintheareasofHumanResourceDevelopment(HR)andEmploymentRelations(ER).

We provide Aptitude Assessments for Recruitment, Career Guidance Programs and PersonalityAssessmentsforourindustrypartnersandschoolsacrossFiji.AptitudeAssessmentmeasurescriticaloccupationalskillsandhencearereliablepredictorsforsuccessintheworkplaceforpositionsrangingfromthefloorleveltomanagementlevel.Ideallythemeasurementexerciseshouldbeanintegralpartoftherecruitmentprocess.Thiswouldensurestreamlineoftheprocessandsafeguardsinterestagainstbadhiringandwrongchoicesmadeinthefinalselectionofindividuals.

The30yearsoftestingexperiencewithindustriesinFijiandalsotheaccreditationattainedinoccupationaltesting,allowsthedepartmenttoprovideadvicetoemployersonaprofessionalleveladvisingthemonsuitabletestingtoolsandresourcestolifttheoverallqualityofrecruitmentandselection.Today,with the focuson improving individual and teamperformance, thedepartmentoffersarangeofpersonalitytestingfromMyersBriggTypeIndicator(MBTI),EmotionalIntelligence(EQ)andmanymore,toliftstandardsofcommunicationandinterpersonalinteractionattheworkplace.Somecriticalsuccessfactorsofthejobinclude; •Sequentialandanalyticalthinking •AbstractReasoning •EmotionalIntelligence •WorkandManagementStyles •PersonalityFactors •AccuracyinHandlingData •Verbalcommunicationskills •MechanicalReasoning •CalculationSkills •NumericalAwarenessandEstimation •ProblemSolving&DecisionMaking •SpaceRelations •TechnicalChecking •ManualDexterity

Career Guidance ProgrammeThis is offered to secondary schools students (especially Form 4) to assist students choose subjectcombinationatFormFivelevels.Inthisprogrammestudentswillsittwotests;respectivelytheIQandtheCareerInterestAssessment.Thetestresultprovidesinformationoncareerstrengthsandopportunitiesandthusenablesastudenttorecogniseandcapitaliseontheirstrengths.Inthiswaytheywillbeabletostructureoutameaningfulcareerplan.

Myers-Briggs Type IndicatorThe Myers-Briggs Type Indicator (MBTI) is extremely helpful in implementing people managementtechniques and in valuing people strengthswithin an organization.TheMBTI questionnaire has easyandflexibleadministrationstepswhichmakesiteasytobeconductedintheworkplace.Theinformationobtainedfromthequestionnaireisusefultoindividualsandtheteamaswhole,wherebythebestteamdynamicscanbeformeddependingononeanother’sstrengthsandopportunities.TheDepartmenthasanaccreditedMBTIFacilitatorandTrainerwherebyorganisationscansourceassistanceandadvicefrominimplementingthiseffectivemanagementtool.

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Participants during a training workshop at NTPC Nabua campus

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Training in Human Resources and Human Capital DevelopmentThe short course training offered by the department is geared towards enhancing human resources,fosteringgoodindustrialrelationanddevelopinghumancapitalforproductivity.Sustainingperformanceintheworkplaceiscriticalandonewayofensuringthisisthroughtheprovisionofon-goingtrainingandfacilitationofpersonaldevelopment.Listedbelowarethecoursesareofferedbythedepartment:


Credit Point

Fee ($)

OAC-SM HowtoChannelStressintoPositiveEnergyforOptimalPer-formance

2 2 220.00

OAC-ACT AdvancedCounselingToolsforPeopleSupport&Enhance-ment

2 3 290.00

OAC-KM Creating&ManagingCorporateKnowledge 2 2 220.00

OAC-PA PsychometricAssessment:HRStrategyforSafe&EffectiveRecruitment

2 2 150.00

OAC-BN MasteringBargaining&NegotiationsSkills 2 2 220.00

OAC-MT ManagingTimeEffectively 2 150.00OAC-LMCC HowtoimplementLMCCundertheprovisionsoftheERP

2007:ALegislativeObligation2 2 200.00

OAC-RS FundamentalsofRecruitment&Selection 2 2 220.00

OAC-CT CounselingToolsforPeopleSupport&Enhancement 2 2 220.00

OAC-EQ EmotionalIntelligence:AtoolforInfluentialLeadership&Communication

2 2 220.00

OAC-WLB Work-LifeBalance:thebuildingblockinanyHRStrategy 1 2 150.00OAC-PD ProfessionalDevelopmentforSecretariesandPersonalAs-

sistants2 2 220.00

OAC-MM ManagingMeetingsEffectively 2 2 220.00

OAC-ERP FundamentalsofERP2007 2 2 220.00

OAC-EEO FundamentalsofEqualEmploymentOpportunity:IdentifyingWorkplaceHarassment&itsresponses

2 2 220.00

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Training Manager Mohammed Faruk with cookery students.

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DEPARTMENT OF HOSPITALITY AND TOURISM

OverviewTheDepartmentofHospitality&TourismisbasedattheNTPCNamakaCentre.TheDepartmentoffersarangeofprogrammesfromBasicIntermediateandAdvancedSkillsareasthatmeettrainingdemandsfromtheHospitalityandTourismindustry.

Wealsoofferskill-gaptraininginallareasandareonparwiththecurrentandfutureneedsoftheindustry.A rangeof courses canbe conductedon special, tailor-made in-houseprogrammes, scheduled shortcoursesandcertificateofattainmentprogrammesofferedatdifferentvenues.ThefollowingprogrammesareofferedbytheDepartment: a)FrontOfficeandCustomerServices b)Food&BeverageService c) Commercial Cookery d)Baking&Patisseries e)SupervisoryManagementandSpecialEvents f)Housekeeping g)LanguageStudies -JapaneseLanguage -ChineseLanguage -PlanstoofferFrenchLanguagecourses

The Department boasts quality trainers who facilitate programmes, and have a wealth of skills andexperienceintheirrespectiveareasoftraining.

Weintendtofacilitatemoreprogrammesforsmallerscaleentrepreneurs’thisyear,withespeciallytailor-made programmes earmarked for them. We also conduct specialised COA programmes for schooldropoutswho intend to join this industry.Ourprogrammesare setup toassist trainees tobeable toperformprofessionallywhentheyjointheindustryandwe’vereceivedpositivefeedbackfromemployerswhohaverecruitedourgraduatesastheiremployees.

Course Introduction- Front Office and Customer RelationsTheFrontOfficeandCustomerRelationsDepartmentof theNationalTrainingandProductivityCentre(FNU) offers packaged programmes, aimed at making participants competent to satisfactorily meetthedemandsofreallifeemploymentatentrylevelintheHospitalityIndustry.Wearepassionateaboutdevelopingyourkeyareasoflearningwithparticularemphasisonknowledge,skillsandattitude.Course Resource

NationalTraining&ProductivityCentreusesofficialTrainingManuals.ThesematerialsaredevelopedandreviewedbyourIndustryAdvisoryCommitteeandISOprocedurestoensuretheymeetstrictqualitystandards. TheFrontOfficeandCustomerRelationstrainingembracestheapproachtoadultlearningandparticipantsareexpectedtodevelopandnurtureamatureattitudetowardstheirlearning.Theunitsareasfollows:

IndustryHospitalityOverview ITHospitalityBasicProgrammeTelephoneEtiquette ReservationsProceduresandServiceHotelAccommodationReception&Services HandlingGuestComplaintsProfessionalPorters&ConciergeServices CustomerServiceNight Auditing ITHospitalityReservationsRoomMaster

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Second Pacific Regional Pathology Symposium

ITHospitalityAccommodationRoomMaster ITHospitalityMicrosFidelio(Opera)BasicFrontOfficeSupervision FrontOfficeManagementFundamental

In-House•CustomerService•HandlingGuestComplaints•ProfessionalPorter&ConciergeServices•TelephoneEtiquette

Entry Requirements: Therearenoentryrequirementsasthesecoursesareforanyonewhowishestohaveacareerasfrontofficepersonnelinthehotelindustryorinaprivateorganisation.

Course Code: COAHTFOTheFrontOfficeandCustomerRelationsProgrammeisofferedin3levels,with10–14coreunits.Also,participantswilllearntounderstandtheworkofaFrontOfficeRepresentativeandacquireskillsinFrontOfficeOperations, registerguestsprofessionally,handleand resolveguestcomplaints,and, learnandunderstandtheimportanceofCustomerService.

Units:Code Programme Duration

(Days)Credit Point

Fee ($)

HTFO01 IndustryHospitalityOverview 3 2 250.00HTFO02 TelephoneEtiquette 3 2 250.00HTFO03 ITHospitalityBasicProgram 4 2 300.00HTFO04 ReservationProceduresService 3 2 250.00HTFO05 HotelAccommodationService 3 2 250.00HTFO06 HandlingGuestComplaints 3 2 250.00HTFO07 Professional Porters and Concierge 3 2 250.00HTFO07 Customer service 3 2 250.00HTFO07 Night Auditing 3 2 250.00HTFO10 BasicFrontOfficeSupervision 3 2 250.00HTFO11 BasicFrontOfficeManagement 3 2 250.00HTFO12 ITHospitalityReservation–RoomMaster 3 2 250.00HTFO13 ITHospitalityAccommodation–Roommaster 3 2 250.00HTFO14 ITHospitalityFidelio(OPERA) 3 2 250.00

Target Market Industryworkersandnewrecruits,unemployedyouthsandschoolleavers,employeeswhowishtopursueacareerpathintheindustry,frontlinestaffandotherinterestedemployees.Training and MethodologyThistrainingwillconsistofpresentation&discussionbythefacilitator,practicalsessions,groupwork,roleplay,PPT,DVD.

Delivery Mode Theory,practical,casestudies,groupdiscussionandvideopresentationandin-houseprogrammes(Note:ourdeliveryisflexibleaccordingtothetrainingneedsofanorganisation).

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Course Introduction - Food and Beverage ServicesTheFood&BeverageServicesorRestaurant&BarOperationsisaprogrammedesignedtosuitsomeonewhowishestopursueanemploymentinarestaurantorbarsituation.The course content has been divided into a series of training units which cover all the subject areas offered inaRestaurantandaBar,irrespectiveofwhetheritisa1-5starratingoperationorafastfoodkioskorbistro.TheCertificateofAttainmentinFood&BeverageOperationscoverstheseunits:

Core UnitsCode Programme Duration

(Days)Credit Point

Fee ($)

HTFB901-14 Personal/WorkplaceHygiene,FoodHandling,Bacteria&Occupa-tionalHealthandSafety

3 2 250.00

HTFB902-14 RestaurantPreparation&SetUp 3 2 250.00HTFB903-14 RestaurantFoodServices 3 2 250.00HTFB904-14 BarPreparation&SetUp 3 2 250.00HTFB905-14 Wine&BeverageServices 3 2 250.00HTFB906-14 CocktailMixing 3 2 250.00HTFB907-14 WineEvaluation 3 2 250.00HTFB908-14 Functions&Banquet 3 2 250.00HTFB909-14 RoomService 3 2 250.00HTFB9010-14 NonAlcoholicBeverages/Brewingtea&coffee 3 2 250.00HTFB9011-14 Gueridon/SilverServices 3 2 250.00HTFB9012-14 Purchasing Procurement 3 2 250.00HTFB9013-14 Receiving&StoringGoods 3 2 250.00HTFB9014-14 BasicFood&BeverageCostControl 3 2 250.00HTFB9015-14 Food&BeverageSupervision 1 2 250.00

Entry Requirements: Therearenoentryrequirementsasthesecoursesareforanyonewhowishestohaveacareerasachefinthehotelindustryoraprivateorganisation.

Target MarketIndustryworkersandnewrecruits,unemployedyouthsandschoolleavers,employeeswhowishtopursuetheircareerpathintheindustryaschefs,andotherinterestedemployees.

Course Introduction-Commercial Cookery (Advanced Culinary Skills)TheAdvancedCertificateinCulinarySkillsProgrammeisavailabletopersonswhowishtoobtainformalqualificationsinCommercialCookery.

The course content has been divided into a series of training units which cover all the subject areas in theCertificateofAttainmentinAdvancedCulinarySkills.Thistrainingunitisoneoftheseries,providingacomprehensivelearningandreviewprogrammeoftheskillsandknowledgerequiredtobeaprofessionalCookery Chef in the Commercial Cookery world.TheCertificate ofAttainment inAdvancedCulinarySkills Levels I, II & III contains the following corecurriculum training units:

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Units:Code Programme Duration

(Days)Credit Point

Fee ($)

HTCC001 3FacetsKitchenHygiene/OHS 3 2 250.00HTCC002 Principles&MethodsofCookery 3 2 250.00HTCC003 Organize&PrepareFood 3 2 250.00HTCC004 StocksSoups&SauceProduction 3 2 250.00HTCC005 SaladsandAppetizers 3 2 250.00HTCC006 PrepareSandwiches 3 2 250.00HTCC007 BasicPastries&Cakes 3 2 250.00HTCC008 BasicYeastGoods 3 2 250.00HTCC009 BreakfastCookery/KitchenAttendance 3 2 250.00HTCC010 Poultry&GamePreparation 3 2 250.00HTCC011 Fish&ShellfishPreparation 3 2 250.00HTCC012 LambPork&BeefPreparation 3 2 250.00HTCC013 InnovativeWaysofusingLocalFoods 3 2 250.00HTCC014 Eggs&Farinaceous 3 2 250.00HTCC015 Kitchen Cost Control 3 2 250.00HTCC016 MenuPlanning 3 2 250.00HTCC017 Showpiece&BuffetTechniques 3 2 190.00

Course Introduction - Baking and PatisserieTheBakingandPatisserieLevelsI,II&IIIprogrammeisavailabletopersonswhowishtoobtainaformalqualificationinBakingandPatisserie.

The course content has been divided into a series of training units which cover all the subject areas offered intheCertificateofAttainmentinBakingandPatisserie.Thistrainingunitisoneoftheseries,providingacomprehensivelearningandreviewprogrammeoftheskillsandknowledgerequiredtobeaprofessionalpastrychefinthepastryandcakeworld.

TheCertificateofAttainmentinBakingandPatisseriecontainsthefollowingcorecurriculumtrainingunits:Core Units


Credit Point

Fee ($)

HTBP01 BasicBakingandPatisserieDelights 3 2 250.00HTBP02 CoffeeShopDelicacies 3 2 250.00HTBP03 CakeBaking 3 2 250.00HTBP04 CreamBasedCakes 3 2 250.00HTBP05 BasicCakeDecoration 3 2 250.00HTBP06 Advanced Cake Decoration 3 2 250.00HTBP07 Pies and French Pastries 3 2 250.00HTBP08 PuffandChouxPastry 3 2 250.00HTBP09 BreadsandRolls 3 2 250.00HTBP10 Biscuits,MeringueandCookies 3 2 250.00HTBP11 OHS&KitchenHygieneinBakingandPatisserie 3 2 250.00HTBP12 Croissants,DanishandBreakfastPastries 3 2 250.00HTBP13 Hot and Cold Desserts 2 250.00HTBP14 Chocolate Works 3 2 250.00HTBP15 Cakesforspecialevents 3 2 250.00HTBP16 BakingandPatisserie(Assessment) 3 2 250.00

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Entry Requirements: Therearenoentryrequirementsasthesecoursesareforanyonewhowishestohaveacareerasbakerorpastrychefsinthehotelindustryoraprivateorganisation.

Target MarketIndustryworkersandnewrecruits,unemployedyouthandschoolleavers,employeeswhowishtopursuetheircareerpathintheindustryasBakersorPastryChefsandotherinterestedemployees.

BEST ProgrammesTheBasicEducationalSkillsTrainingprogrammewasspeciallydesigned forForms5,6&7studentsthroughtheMinistryofEducation.

Module Programme Credit Point

Fee ($)

BEST1 BasicBakingandPatisserieDelights 3 70.00BEST2 Pies and French Pastries 3 70.00BEST3 BasicCakeDecoration 3 70.00BEST4 YeastGoodsforModernBakery 3 70.00BEST5 Cookies,BiscuitsandMeringue 3 70.00BEST6 Advanced Cake Decoration 3 70.00BEST7 Croissants,DanishandBreakfastPastries 3 70.00BEST8 Hot and Cold Desserts 3 70.00BEST9 CakesforspecialEvents 3 70.00

Course Introduction - Management, Supervisory and Special EventsManagingpeopleisoneoftheimportanttasksofsupervisorsandothermiddlemanagers.Thetrainingofmiddlemanagershasanimpacttowardspreparingemployeesforcompletingtheirtaskswhetherit’sinareaofeventsplanning,managinghumanresources,salesandmarketingofhospitalityservicesandproductsandlearningaboutsupervisorskills.Trainingincreasesone’sproductivityandtheproductivityoftheemployeeswithinthedepartment.Whenproductivityisincreases,thecompanyisabletocompetewiththeircompetitors.Thedepartmenttherefore,offersthefollowingcoursestocaterfordevelopmentofpersonnelrisingtopotentialheightsoftheircareers:

•CertificateofAttainmentinHospitalitySalesandMarketing •CertificateofAttainmentinEventsPlanningManagement •CertificateofAttainmentinHospitalityHumanResourcesManagement •CertificateofAttainmentinHospitalitySupervision

Entry Requirements:Recognitionisgrantedanddesignedformature-ageapplicantswhohaverelevantworkexperiencefortwoyearsandwhointendtoupgradetheirskillsandknowledge.In - House •TheDepartmentprovidesandfacilitatesanytopic(s)fromtheaboveprogrammesforaduration thatmayacceptabletobothparties.Core Units

Code Programme Duration (Weeks)

Credit Point

Fee ($)

HTSMMOD101 CertificateofAttainmentinHospitalitySalesandMarketingModuleI

4 4 400.00

HTSMMOD102 CertificateofAttainmentinHospitalitySalesandMarketingModuleII

4 4 400.00

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HTSMMOD103 CertificateofAttainmentinHospitalitySalesandMarketingModuleIII

4 4 400.00

HTEPMMOD101 CertificateofAttainmentinEventsPlanningManagementModuleI

6 5 620.00

HTEPMMOD102 CertificateofAttainmentinEventsPlanningManagementModuleII

6 5 550.00

HTHRMMOD101 CertificateofAttainmentinHumanResourceManagementModuleI

4 4 400.00

HTHRMOD102 CertificateofAttainmentinHumanResourceManagementModuleII

4 4 400.00

HTHRMMOD103 CertificateofAttainmentinHumanResourceManagementModuleIII

3 2 350.00

HTHRMOD104 CertificateofAttainmentinHumanResourceManagementModuleIV

5 2 550.00

HTSMOD101 CertificateofAttainmentinHospitalitySupervisionModuleI 4 4 400.00HTSMOD102 CertificateofAttainmentinHospitalitySupervisionModuleII 2 3 290.00HTSMOD103 CertificateofAttainmentinHospitalitySupervisionModuleIII 4 4 400.00HTSMOD104 CertificateofAttainmentinHospitalitySupervisionModuleIV 5 2 550.00HTSMOD101 SupervisionintheHospitalityIndustry 1Day 4 400.00

Course Introduction - Housekeeping and Accommodation ServicesTheHousekeepingandAccommodationsectoroffersshortcourseswhichareincorporatedintoCertificatesofAttainment. Ourcurriculum isdesigned to respond to the interestof school leaversand interestedparticipantsaswellastoinstitutionalclientsinthepublicsector,theprivatesectorandthehotelindustry,to up-skillworkers in theareaof housekeeping. Theprogrammesofferedare tailormade to suit theprofessionalrequirementsofvariousorganisations.

Wealsoofferbasicandsupervisoryshortcoursesasstand-aloneprogrammesatvariousvenuesacrossFiji, including the outer islands, if there is a demand in these centres.

The programmes are taught by highly experienced and well qualified Training Officers and TrainingAssistants.

TheCertificateofAttainmentinHousekeepingandAccommodationcontainsthefollowingcorecurriculumtraining units:


(Days)Credit Point

Fee ($)

HTHSK01 HospitalityOperation 3 3 180.00HTHSK02 HousekeepingQualityCustomerService 3 2 180.00HTHSK03 Room Cleaning and Procedure 3 2 180.00HTHSK04 HotelPMSHousekeepingRoomsManagement 3 3 200.00

HTHSK05 MaintenanceServices 3 2 180.00HTHSK06 GeneralDeepCleaning&PeriodicMaintenance 1 2 180.00HTHSK07 Public Area Cleaning 3 3 180.00HTHSK08 SanitationandHygiene 3 2 180.00HTHSK09 LaundryManagement 3 3 200.00

HTHSK10 BasicHousekeepingSupervision 3 2 200.00

HTHSK11 BasicHousekeepingCostControl 3 3 200.00

HTHSK12 ManagingLinenInventory 3 3 200.00

HTHSK13 Floral Arrangement 3 2 180.00HTHSK14 HousekeepingOperationsManagement 3 3 400.00

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Course Introduction - Foreign Language and CultureJapanese Language & Culture focuses on the basic Japanese language skills suitable for businesssettingswithinthetourismandhospitalityindustry.ThiscoursealsofocusesonprovidingknowledgeandskillsincommunicatingwithJapanesetouristsandcustomers;increasesthelevelofunderstandingandgainadeeperknowledgeofJapan,itslanguage,customsandcultureand;itcanbeanassetinvariousfieldsofthejobmarket,aspurtopersonalandintellectualgrowth,asourceofincreasedself-esteem,andofcourseanenjoyableexperience.

Entry RequirementsNil

Core Units:Code Programme Duration

(Days)Credit Point

Fee ($)

JL02-14 JapanesefortheTourismIndustry-Stage1 12 2 300JL03-14 JapanesefortheTourismIndustry–Stage2 12 3 300JL05-14 JapanesefortheTourismIndustry–Stage3 12 2 300JL06-14 JapanesefortheTourismIndustry–Stage4 12 2 300JL07-14 JapaneseCulture 5 1 250JL01-14 JapaneseWriting&Reading1 5 1 250JL04-14 JapaneseWriting&Reading2 5 1 250JL08-14 JapaneseWriting&Reading3 5 1 250JL09-14 BasicJapaneseforChildren 5 1 250

Course Introduction - Certificate of Attainment in Chinese Language & CultureChineseLanguage&CulturefocusesonbasicMandarinChineselanguageskillssuitableforbusinesssettingswithinthetourismandhospitalityindustry.ThiscoursealsofocusesonprovidingknowledgeandskillsincommunicatingwithChinesetouristsandcustomers;increasesthelevelofunderstandingof,andprovidesadeeperknowledgeofChinaanditslanguage,customsandculture.Itcanbeagreatassetinvarioussectorsofthejobmarket,aspurtopersonalandintellectualgrowth,asourceofincreasedself-esteem,andanenjoyableexperience.

Entry RequirementsNil Core Units:


Credit Point

Fee ($)

MCL01 MandarinChineseforTourism–Stage1 16 2 300.00MCL02 MandarinChineseforTourism–Stage2 16 2 300.00CC-01 ConversationalChinese–Stage1 16 2 300.00

Course Introduction – French Language & Culture French language & culture is a short course programme which enhances knowledge and skills forcommunicating with French tourists and customers, increases the level of understanding and enables one togainadeeperknowledgeofFrenchanditscontinents,language,customsandculture.

TheprogrammeisofferedbyFijiNationalUniversityinpartnershipwiththeAllianceFrançaisedeSuvawhichaimsattrainingemployeesinthetourismindustryandthosewhowishtostudyFrenchlanguageasan interest.

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Credit Point

Fee ($)

FLC01-14 FrenchLanguage&CultureA1.1 20 2 600FLC02-14 FrenchLanguage&CultureA1.2 20 2 600FLC03-14 FrenchLanguage&CultureA2.1 20 2 600FLC04-14 FrenchLanguage&CultureA2.2 20 2 600FT1-14 FrenchforTourism–StageOne 9 2 330

FT2-14 FrenchforTourism–StageTwo 13 2 450FT3-14 FrenchforTourism–StageThree 13 2 450FT4-14 FrenchforTourism–StageFour 13 2 450

Course Introduction - Child Care ChildCareisapackageprogrammeofferedasashortcoursetrainingdesignedtoenhancethenecessaryskillstoworkeffectivelywithchildren,equipparticipantswithknowledgeandskillstobetterunderstandthe development stages of children thatwill further enhance child development, equip participants inunderstandingtheimportanceofprovidingasafe,healthyandstimulatingenvironmentundertheircare.Listedbelowarethecoursesareofferedbythedepartment:


Credit Point

Fee ($)

CCDHT01 ChildDevelopment&Growth 5 2 300.00CCDHT02 PersonalGrowth&PersonalEtiquette 3 2 250.00CCDHT03 ChildHealth&Safety 3 2 250.00CCDHT04 Enrichment&Entertainment 3 2 250.00CCDHT05 Program and Planning 5 2 500.00

CCDHT06 Working with Diverse Families 3 2 250.00CCDHT07 PositiveDisciplineStrategy 3 2 250.00CCDHT08 SpecialNeeds 3 2 250.00CCDHT09 Communication&Literacy 3 2 250.00CCDHT10 ProjectProposal 3 2 250.00CCDHT11 Practicum 5 2 500.00

Entry Requirements: TherearenoentryrequirementsasthesecoursesareforanyonewhowishtohaveacareerasaChildMinderorBaby-sitterinthehotelindustryoraprivateorganisation.

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Practical students serve tourist at the Nadi International Airport

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DEPARTMENT OF AVIATION AND TRAVEL

OverviewTheDepartmentofAviationandTravelisbasedattheNTPCNamakaCentreandhasalsosetuptrainingvenuesinalmosteveryHospitalityandTourismregionaroundFiji.Weareproudtobeassociatedwiththeindustryandalsoworkwiththemtohelpusdevelopspecialisedtrainingprogrammesthatwouldmeettheir needs.

Whetheroneislookingforajob,apromotion,careerchangeoraddingextraknowledgeandskillstotheircurrentcompetencies,theDepartmentisabletodeliver,throughitsindustry-basedcoursesandstrategictrainingpartners.

Non-awardprogrammessuchasin-boundTravelServiceandCustomerServicerelatingtothetourismindustryarealsoonoffer.Programmescanalsobedevelopeduponrequestbytheindustryorinterestedorganisations.Thismayincludecommunityorindustry-basedtraining.

Theprogramme’sstructurehasbeenreviewedtoensurecompatibilitywiththerequirementofNationalTrainingandProductivityCentre’sGrantSchemeFive, registrationof trainingstaffandalso toprovideeasierexcesstoprogrammesbyprospectiveparticipants.

Entry RequirementsTherearenoentryrequirementsasthesecoursesareforanyonewhowishestohaveacareer in thetourismindustryorinaprivateorganisation.

Target groupIndustryworkersandnewrecruits,unemployedyouthsandschoolleavers,employeeswhowishtofurthertheircareerpathintheindustry,frontlinestaffandotherinterestedemployees.

Training and MethodologyThistrainingwillconsistofpresentation&discussionbythefacilitator,practicalsessions,groupwork,roleplay,PPT,andDVD.

Delivery Mode Theory,practical,casestudies,groupdiscussionandvideopresentationandin-houseprogrammes(Note:deliveryisflexibleaccordingtothetrainingneedsofanorganisation)

Course Introduction -Tour Guiding Operations The Tour Guiding programme is available to persons who wish to obtain formal qualifications in therecreationandactivitiessector, thecruise industry, inbound touroperations, tourguideandadventuretravel segment.

The course content has been divided into a series of training units which cover all the subject areas offered intheStatementofAttainmentinTourGuidingOperations.Thistrainingunitisoneoftheseries,providingacomprehensivelearningandreviewprogrammeoftheskillsandknowledgerequiredtobequalifiedandeffectivepersonnel,topursueacareerinthisfield,andalsoforindustrypersonnelwhowishtoupgradetheir knowledge and skills The Statement of Attainment in Tour Guiding Operations Module I, II, II contains the following corecurriculum training units:


(Days)Credit Point

Fee ($)

FITGST1 Tourism Industry and Tourist Guiding 3 3 270.00

52


FITGST1 GeneralKnowledgeRequiredbyaTourGuide 3 2 270.00FITGST1 RolesandResponsibilitiesofaTourGuide 3 2 270.00FITGST2 EffectiveTourCommentaries 3 2 270.00FITGST2 LeadingTourGroups 3 2 270.00FITGST3 Co-coordinatingandOperatingTourGroups 3 4 270.00

Course Introduction - Recreation and TourismTheRecreationandTourismprogrammeisavailabletopersonswhowishtoobtainformalqualificationsinthe recreation and activities sector, the cruise industry and adventure travel segment.

The course content has been divided into a series of training units which cover all the subject areas offered intheStatementofAttainmentinRecreationandTourism.Thistrainingunitisoneoftheseries,providingacomprehensivelearningandreviewprogramoftheskillsandknowledgerequiredtobequalifiedandeffectivepersonnel towishtopursueacareer inthisfieldandalsofor industrypersonnelwhowishtoupgradetheirknowledgeandskills

TheStatementofAttainment inRecreationandTourismcontainsthefollowingcorecurriculumtrainingunits.


(Days)Credit Point

Fee ($)

HTRAPT1 IntroductiontoRecreation,LeisureandSportsTourism 3 2 272.00HTRAPT2 CustomerServices–FocusonRecreation 3 2 286.00HTRAPT3 MarineEducation 5 2 770.00HTRAPT4 TourismProductDevelopment 3 3 282.00HTRAPT6 Tour Guiding Fundamentals 3 3 230.00HTRAPT9 ChildCareFundamentals–FocusonHospitalityIndustry 5 3 350.00

Course Introduction - Aviation and TravelThe Aviation and Travel Industry has evolved into a major market segment within Fiji’s tourism sector. Assuch,theAviationtrainingdepartmenthassetuponcreatingortailormakingtrainingprogrammestocapturethisexcitingmarketofjobopportunities.Weofferholistictrainingintheareaofbookingrelevantreservations, handling of dangerous goods, life skills such as customer services, working with colleagues andcustomerstogiveourparticipantsbasicbutthoroughunderstandingontherequirementsforsuccessastheyventureintotheirprofessionalcareerswithintheairlineortravelmarket.

Course ResourceNationalTraining&ProductivityCentreusesOfficialTrainingManuals.ThesematerialsaredevelopedandreviewedbyourIndustryAdvisoryCommitteeandISOprocedurestoensuretheymeetstrictqualitystandards.TheAviationandTraveltrainingsectionembracestheapproachtoadultlearningandparticipantsareexpectedtodevelopandnurtureamatureattitudetowardstheirlearning.

Code Programme Duration (Day)

Credit Point

Fee ($)

ADTIT1 Inbound Travel 12 2 350.00ATDIT2 InboundTravelService2 12 2 350.00ATDIT3 InboundTravelService3 12 2 350.00

SITTIND001A DevelopAndUpdateTourismIndustryKnowledge 12 3 350.00SITTTSL005A SellTourismProductsAndServices 12 4 350.00SITXCOM001A Work With Colleagues And Customers 12 2 350.00SITTGDE002A ProvideArrivalandDepartureAssistance 12 3 350.00

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Course Introduction - Beauty, Hair & Fitness ProgrammeTheNationalTraining&ProductivityCentre, in partnershipwith theStyleGallery,Fiji InstituteofHairDesignandHealth&BeautyTherapyisnowofferingthefollowingHairdressingandBeautycourses.ThereisahighdemandforqualifiedspatherapistsandfitnesstrainersinthetourismsectorinFijiandtheregion,witheveryresortbrandedasResortandSpawithgym,golfandothertrainingfacilities.WithalotofspaandbeautytherapistsemigratingannuallytotheUS,NewZealandandAustralia,thereisaneedfor continuous training to meet the demand for graduates.


Fee ($)

ATD1404 COAinBodyTherapy 20 2,610.00ATD1408 COAinFacialTherapy 20 2,610.00ATD1402 COA in Nail Technology 20 2,610.00ATD1411 COAinWaxing&Make-up 20 2,610.00ATD1420 COAinClinicalTherapy 20 4,060.00ATD1405 COAinLadiesSculpture 20 2,610.00ATD1401A COAinMen’sBarbering 20 2,610.00ATD1409 COAinLongHairandBridalDesign 20 2,610.00ATD1407 COA in Chemical Reformation 20 2,610.00ATD1406 COAinColour&SessionDesign 20 2,610.00

Enrolment Intake: February and July

Course Introduction - TAFE Hospitality & Tourism Award ProgrammesTheNationalTraining&ProductivityCentre’sAwardTourism&Hospitality Section prides itself in theprovisionofawardprogrammes tailored to suit the industryandyouremploymentneeds.TAFENSWAwardProgrammesinTourismandHospitalityManagementareofferedat–NTPCNamakaanddeliveredby locally based experienced and qualified staff.Thismeans that our training is both up to date andrelevant.Thisalsomeansthatweteach`hands-on’skillsorpracticalskillsdesiredbyindustry.TAFENSWprogrammeshaveanentrylevelofCertificateIIIthroughtoAdvancedDiplomainHospitalityandAdvancedDiplomaofTourismrespectively.TheAdvancedDiplomaprogrammehasapathwaytotheBachelorofBusinessDegreeinmostAustralianUniversities.TAFEalsohasprovisionsforrecognisingtheskillsandknowledgeparticipantshavegainedthroughpreviousstudies,aswellasworkandlifeexperiences.WecallthisRECOGNITION.Ifyouaregivenrecognitionforaunit/module,youdonotneed tosit for it. Insomecases, recognitionmayallowyou tocompleteyour course faster.Your current skills and knowledge canbeassessedandmappedonto the currentcompetenciesofadesiredqualification.YoumaycontactusformoreinformationonRECOGNITION.

Certificate III in Commercial Cookery – 11570 Description: Thisqualificationreflectstheroleofcommercialcookswhouseawiderangeofcookeryskills.Theyusediscretionandjudgementandhaveasoundknowledgeofkitchenoperations.Theyworkwithsomeindependenceandunderlimitedsupervisionandmayprovideoperationaladviceandsupportto team members.Thisqualificationprovidesapathwaytoworkasacommercialcookinorganisationssuchasrestaurants,hotels,clubs,pubs,cafes,cafeteriasandcoffeeshops.

Career Opportunity: Cook

Pre-requisites:FSLCorFSFEPassorequivalent

Course Fee: $5760

54


Duration: 1year(2Semesters)List of Units:

Code Unit Name Nominal Hours

Fee ($)

BSBSUS201A Participateinenvironmentallysustainableworkpractices 20 200

BSBWOR203B Work effectively with others 20 200

HLTFA311A Applyfirstaid 18 180SITHCCC101 Usefoodpreparationequipment 30 230SITHCCC201 Produce dishes using basic methods of cookery 45 290SITHCCC202 Produceappetisersandsalads 25 210

SITHCCC203 Producestocks,saucesandsoups 35 250SITHCCC204 Produce vegetable, fruit, egg and farinaceous dishes 45 290SITHCCC301 Producepoultrydishes 25 210

SITHCCC302 Produce seafood dishes 30 230SITHCCC303 Produce meat dishes 50 310SITHCCC307 Preparefoodtomeetspecialdietaryrequirements 35 250SITHCCC308 Producecakes,pastriesandbreads 40 280SITHCCC309 Work effectively as a cook 120 560SITHKOP101 Cleankitchenpremisesandequipment 6 140SITHKOP302 Plan and cost basic menus 30 230SITHPAT306 Produce desserts 40 280SITXFSA101 Usehygienicpracticesforfoodsafety 15 170SITXFSA201 Participateinsafefoodhandlingpractices 20 200

SITXHRM301 Coach others in job skills 20 200

SITXINV202 Maintainthequalityofperishableitems 6 140SITXWHS101 Participateinsafeworkpractices 12 160SITHCCC103 Preparesandwiches 6 140SITHCCC304 Produce and serve food for buffets 20 200

SITHIND201 Sourceanduseinformationonthehospitalityindustry 25 210

Total 738 5,760


Certificate III in Food & Beverage – 11569

Description:Thisqualificationprovidesapathwaytoworkinorganisationssuchasrestaurants,hotels,motels, clubs, pubs, cafes and coffee shops. It provides options for specialisation in areas such asaccommodation services, food andbeverage and gaming.The qualification also allows an outcome for small businesses requiringmulti-skilledemployees.

Career Opportunity:Espressocoffeemachineoperator,foodandbeverageattendant,restauranthost,bar attendant, waiter.

Pre-requisites: Fiji School Leaving Certificate or Fiji Seventh Form pass or equivalent

55


Course Fee: $4100Duration:1Semester

Code Unit Name Nominal Hours

Fee ($)

BSBWOR203B Work effectively with others 20 230SITHIND201 Sourceanduseinformationonthehospitalityindustry 25 240SITHIND301 Workeffectivelyinhospitalityservice 110 600SITXCCS303 Provide service to customers 20 230SITXCOM201 Showsocialandculturalsensitivity 15 200

SITXFSA101 Usehygienicpracticesforfoodsafety 15 200

SITXHRM301 Coach others in job skills 20 230SITXWHS101 Participateinsafeworkpractices 12 180SITHFAB101 Clean and tidy bar areas 15 200

SITHFAB201 Provideresponsibleserviceofalcohol 6 250SITHFAB203 Prepareandservenon-alcoholicbeverages 20 230SITHFAB204 Prepareandserveespressocoffee 30 260SITHFAB303 Prepareandservecocktails 20 230SITHFAB307 Provide table service of food and beverage 110 600HLTFA311A Applyfirstaid 18 220

Total of 15 units to complete 456 4,100

Enrolment Intake: February and JulyCertificate III in Tourism 11790Description:Thisqualificationreflectstheroleofindividualswhousearangeofwell-developedtourismservice,salesoroperationalskills.Theyusediscretionandjudgementandhaveasoundknowledgeofindustryoperations.Theyworkwithsomeindependenceandunderlimitedsupervisionandmayprovideoperationaladviceandsupporttoteammembers.

Career Opportunity:Attractionorthemeparkattendant,guideandsalespersoninculturalcentre,inboundtourco-ordinator,operationsconsultant foratouroperator,reservationsalesagent foratouroperator,salesconsultant,visitorinformationofficer.

Pre-requisites:FSLCorFSFEPassorequivalent.

Course Fee:$3,800

Duration:1SemesterCode Unit Name Nominal

HoursCourse

FeeSITTIND201 Sourceanduseinformationonthetourismandtravelindustry 25 230SITXCCS303 Provide service to customers 20 220

SITXCOM201 Showsocialandculturalsensitivity 15 200

ITXWHS101 Participateinsafeworkpractices 12 180SITTGDE302 Providearrivalanddepartureassistance 20 220

SITTGDE303 Leadtourgroups 30 250SITTGDE304 Prepareandpresenttourcommentariesoractivities 45 320SITTTSL202 Accessandinterpretproductinformation 65 410SITTTSL303 Selltourismproductsandservices 35 270SITTTSL304 Preparequotations 30 250SITTTSL307 Processtravel-relateddocumentation 30 250SITTTSL306 Booksupplierservices 20 220

SITXCCS201 Provide visitor information 35 270SBITU306A Designandproducebusinessdocuments 60 290SITXHRM301 Coach others in job skills 20 220

Total of 15 Units to Complete 462 3800


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MESSAGE FROM DEPUTY DRECTOR TECHNICAL TRAINING

WelcometoTechnicalTrainingDivision,wearedelightedtosharewithyouourexperienceswhetheryouarejustbeginningyourtrainingoryouarelookingforprofessionaladvancementcontinuedtraining.Weofferhands-ontrainingfromexperienceTrainingOfficersinawiderangeofengineeringprogramme.Theyhaveactuallyworkedintheirareasofexpertiseandcanbringyoureal-lifeexperienceandknowledge.

The courses offered are in the areas of building, marine and ports, automotive, refrigeration & airconditioning, welding & fabrication, electrical engineering, electronics, computer aided drafting, basicfittingskills, diagnosticmaintenance, steamgenerations,plumbing&sheetmetal, block layer, cabinetmakingandjoineryandindustrialautomation.Alltrainingisundertakenatour3majorcentresinNarere,NacevaandLabasa,withspecial trainingmodulesalsoconducted inothercentressuchasSigatoka,RakirakiandSavusavu.

ThevalueofourmodulardescriptorhasbeenreinforcedthroughtherecognitionofcreditpointswithintheFijiNationalUniversity.ThiswouldfurthercreatemoreoptionsforstudentstoeitherentertheindustrieswithCertificate3levelqualificationsorpursueDiplomaandDegreelevelqualificationsattheCollegeofEngineering,ScienceandTechnology.

ThosewhowishtoworkandcontinuetopursuetheirstudiestowardachievingCertificate3or4willalsobenefit from this credit point recognition. Industrieswill benefit as training gap identified can be filledthroughpackagingofcompetenciestailor-madeforindividualneeds.

TechnicalTrainingexperienceswillhelpyoupreparefortheever-growingdemandforspecialisedtechnicaljobs that in turn require specialised technical training, the primary objectives of our existence.Thesecareers are very diverse and include emerging professionals as workplace needs grow.We conductindustrydevelopmentforums,whereemployerandcommunityrepresentativestelluswhatkindsofskillswork for their business. It is one of the ways in which we stay current.

Traineestypicallyworktowardcertificates,andspecialisedmodularprogrammespreparecandidatesforwork innearlyany typeofenvironment, fromprivatebusiness togovernmentagencies.Studentswhopreferhands-ontrainingthatenablesthemtopracticeskills,typicallyenjoythetechnicaltrainingdivisionexperiences.

Weconnect education to technical training through theBasicEmploymentSkillTrainingandNationalEmploymentCentre,agovernmentinitiativeforpre-servicestudentswhichleadstolabourmarketentryand to workplace and life-long learning. Such schemes can help Fiji sustain productivity growth andtranslatethatgrowthintomoreandbetter jobs.Theobjectiveistoprovidealternativeskillstrainingforsecondaryschoolleaversandthoseinemployment.

Penitiko Taoi

57


Staff DetailsName of Staff Position Qualification Location

Penitiko Taoi DeputyDirectorTechnicalTraining MastersinBusinessAdministration Narere

VishalParkas ExecutiveAssistant PostGraduateCertificateinHumanRe-sources

Narere

MenakshiHussein CustomerServiceOfficer BachelorofArts Narere

SumeshKumar ActingHeadofTraining-AutomotiveEngineering DiplomainAutomotiveEngineering Narere

MerelitaTinairaqoca CustomerServiceOfficer-MechanicalEngineer-ing/AutomotiveEngineering

DiplomainOfficeAdministrationandAppliedComputing

Narere

TevitaBaleira TrainingAssistant-AutomotiveEngineering TradeCertificateinAutomotiveEngineering(FijiInstituteofTechnology)MotorVehicle

MechanicClass-1

Narere

JosevaLesivakadua TrainingOfficer-LightAutomotiveEngineering DiplomainAutomotiveEngineering Narere

JosaiaSumasafu TrainingOfficer-AutomotiveEngineering DiplomainAutomotiveEngineering Narere

LenaitasiNiumatasere TrainingOfficer-MechanicalEngineering CertificateIVinWorkplaceTrainingandAs-sessment

Narere

EliaRaione TrainingOfficer-RefrigerationandAir-Condition-ing

TradeCertificateinRefrigeration-Aircondi-tioning

Narere

SuliasiRavunikau ActingHeadofTraining-MechanicalEngineering TradeCertificateinWelding&Fabrication Narere

OrisiSomumu TrainingAssistant-MechanicalEngineering TradeCertificateinWelding&FabricationClass 1 Welder Trade Test

Narere

Pramesh Chand TrainingOfficer-ConstructionIndustry DiplomainBuilding&PostGraduateCertIn Human Resource

Narere

RatuMateretiNaborisi TrainingOfficer-Plumbing DiplomainCivilEngineering&PostGraduateDiplomainEducation

Narere

VasemacaVakavulaca CustomerServiceOfficer-ElectricalEngineering AdvancedDiplomainQualityManagement Narere

SetokiBacogacogaBuka

TrainingOfficer-ElectricalEngineering DiplomainElectricalEngineering Narere

ManasaBainivatu TrainingOfficer-IndustrialAutomation TradeCertificate Narere

YateshSingh Technical Assistant TradeCertificateinElectronics Narere

Anand Kumar Technical Assistant TradeCertificateinElectrical Narere

JoneFilipe TrainingOfficer-ElectricalEngineering DiplomainElectricalEngineering-TradeCertificateinElectricalEngineering

Narere

MarfagaSolomone Manager-ElectricalEngineering DiplomainElectricalEngineering Narere

JayashariLal CustomerServiceOfficer-Construction/MarinePorts

AdvancedDiplomainSoftwareEngineering Narere

WaiseaBolatolu TrainingOfficer-MarinePorts MasterClass2,andDiplomainTertiary Teaching

Narere

FareenFeraznaShah HelpDesk/FrontOffice DiplomainBusinessAppliedComputing Narere

Priya Kumari ExecutiveAssistant BachelorofCommrce Narere

SakiusaMatanatabu TrainingOfficer-Plumbing DiplomainCivilEngineering LautokaIosefoManaseitava TrainingOfficer-ElectricalEngineering DiplomainElectricalEngineering Lautoka

Kameli Dewa TrainingAssistant-ElectricalEngineering CertIVTrainingandAssessmentTradeCertificateinElectricalEngineering

Lautoka

Peniasi Naucukidi TrainingAssistant-MechanicalEngineering TradeCertificateinRefrigerationandAir Conditioning

Lautoka

PauliasiMawa TrainingOfficer-MechanicalEngineering DiplomainMechanicalEngineering LautokaRupeniLewetuitovo ManagerTTDD BachelorofTechnology LautokaGyanendra Prasad Technical Asssitant TradeCertificateinFitting&Machining Labasa

Rohit Prasad TrainingOfficer BachelorofElectricalandElectonics Narere

KunolSharma TrainingOfficer TradeCertificateinAutomotiveEngineering LautokaRonald A Kumar Technical Assistant TradeCerticificateinPainterandDecorator

III IICertificateIII-PainterandDecorator

Narere

PurnimaSharma OfficeAdministrator DiplomainOfficeAdmin LautokaAnare Galuvakadua TrainingOfficer DiplomaofTechnologyinMarineEngineer-

ing,Class2MasterEnginneerNamaka

58


An automotive student during his practical class.

59


DEPARTMENT OF MECHANICAL ENGINEERING

Overview TheDepartmentoffersTechnical,VocationalEducationandTraining(TVET)Streamprogrammesrelatingdirectlytothemechanicaltradesectorsforadiverserangeoffirmsintheprivatesector.Theprogrammesplayaverycrucialroleintheoverallefficiencyandproductivityofanyorganisationintheindustry.

Ourprogrammeshavebeen inexistencesincethe inceptionof thisUniversityandtheformerTraining&ProductivityAuthorityofFiji(TPAF).Inlinewithchangingengineeringtechnology,wehavealsobeenconstantlyreviewingourprogrammese.g.reviewoftheweldingprogrammebyanAustralianBusinessVolunteers consultant in 2009. We must note that we are leaders in NTPC in the development ofCompetency-BasedTrainingconceptsfortheTechnicalTrades,whichdirectly impingesonourtrainingrole in the industry.

Theprogrammescurrentlyofferedbyourdepartmentcomprisesofthefollowing:Welding&Fabrication,Refrigeration&AirConditioning,MechanicalEngineeringIndustrySkills,andAUTOCAD.In-builtintoNTPCtradeprogrammesisafocusedemphasisonpracticaltrainingandassessments,toensureparticipantsarewellversedwithindustrypracticalrequirements.

Tomeet thedynamicsof thecontemporary labourmarket, theDepartmentofferseveningclassesandshortcourses tosuit thosealready inemployment and fornewcomers to industry.Apart fromregularindustryconsultations,wealsohaveclosecontactwiththeIndustryStandardAdvisoryCouncil(ISAC).

Alltheprogrammesaretaughtbystaffwithappropriatetradequalificationaswellaswithrelevantindustrialexperience.Welookforwardtoservingtheneedsoftheindustrybyprovidingwellqualifiedandtrainedofficeadministrators.

Course Introduction-Welding Modular Trade ProgrammeThisprogrammecoversbasicweldingand fabricationskillsandprocedurescarriedout in theweldingindustry.Upon successful completionof this programme, students shouldbeable to demonstrate theappropriate basic skills within the welding industry and coupled with relevant work experience, alignthemselvestoaWeldingGeneralClassIIINationalTradeTestqualifications.This programme can also articulate into the Certificate IVWelding programme in CEST (College ofEngineering,Science&Technology)withtheparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry Requirements AbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredofallparticipantswishingtoenrolintotheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Welding & Fabrication Modular Trade ProgrammeModules:

Code Module Description Duration (Days)

Credit Point

Fee ($)

MEWF019 Welding&FabricationLevel1 30 18 500.00MEWF020 Welding&FabricationLevel2 30 18 500.00MEWF003 OHSinWelding 4 2 105.00MEWF004 EngineeringCalculation 4 2 105.00MEWF005 GasWelding-Mildsteel 5 3 130.00

60


MEWF006 Arc Welding Technology 1 5 3 130.00MEWF007 Arc Welding Technology 2 5 3 130.00MEWF008 MIGWeldingMildSteel 6 3 175.00MEWF009 MIGWeldingAluminum 6 3 175.00MEWF010 MIGWeldingStainlessSteel 6 3 175.00MEWF011 TIG Welding 6 3 175.00MEWF012 HighPressurisedPipeWelding 6 3 175.00MEWF013 EngineeringDrawing 4 3 115.00MEWF014 FabricationTechniques 4 3 130.00MEWF015 Non-DestructiveTesting 4 3 130.00

Course Introduction - Refrigeration and Air Conditioning Modular Trade ProgrammeThisprogrammecoversbasicRefrigerationandAirCondition skills andprocedures carriedout in themechanical industry. Upon successful completion of this programme, students should be able todemonstratetheappropriatebasicskillswithinthemechanical industryandcoupledwithrelevantworkexperience,alignthemselvestoaRefrigerationandAirConditionGeneralClassIIINationalTradeTestqualifications.

ThisprogrammecanalsoarticulateintotheCertificateIVRefrigerationprograminCESTwiththeparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredoffallparticipantswishingtoenrolintotheprogramme.Recognitionwouldalsobegrantedtomatureagedapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

Refrigeration and Air Conditioning Modular Trade ProgrammeModules:

Code Module Description Duration (Days)

Credit Point

Fee ($)

MERAC001 RACStage1-RefrigerationFundamentals 5 3 150.00MERAC002 RACStage1-RefrigerationProcedures 5 3 110.00

MERAC003 RACStage1–Refrigerants 5 3 110.00

MERAC004 RACStage1-RefrigerationSystemComponents 5 3 150.00MERAC005 RACStage1-FundamentalsofAirConditioning 5 3 150.00MERAC006 RACStage1-DomesticRefrigerators&Freezers 5 3 110.00

MERAC007 RACStage2-ResidentialAir-Conditioning 5 3 110.00

MERAC008 RACStage2-ApplianceMotors&Circuits 5 3 150.00MERAC009 RACStage2-RefrigerationSystemOperation 5 3 120.00

MERAC010 RACStage2-RefrigerantsControl 5 3 110.00

MERAC011 RACStage2–Installation 5 3 150.00MERAC012 RACStage2-SystemsControl 5 3 150.00MERAC013 RACStage3-Ventilation 5 3 110.00

MERAC014 RACStage3-AirConditioningSystems 5 3 110.00

MERAC015 RACStage3-AirConditioningControls 5 3 110.00

MERAC016 RACStage3-CapillarySystems 5 3 110.00

MERAC017 RACStage3-CoolRooms/FreezerRooms 5 3 110.00

MERAC018 RACStage3-Maint.&Serv.Comfort&ProcessCool 5 3 150.00

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Course Introduction - Mechanical Engineering Industry Skills Modular Trade ProgrammeThis programme covers basic mechanical engineering industry skills and procedures carried out inthemechanical industry. Upon successful completion of this programme, students should be able todemonstratetheappropriatebasicskillswithinthemechanical industryandcoupledwithrelevantworkexperiencealignthemselvestoaMechanicalIndustrySkillsClassIIINationalTradeTestqualifications.ThisprogrammecanalsoarticulateintotheCertificateIVFitting&MachiningprogrammeinCESTwiththeparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredofallparticipantswishingtoenrolintotheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

Mechanical Engineering Industry Skills Modular Trade ProgrammeModules:

Code Module Description Duration (days)

Credit Point

Fee ($)

MEMEIS001 OHS&Safety 4 2 110.00

MEMEIS002B MechanicalScience&Materials 5 3 110.00

MEMEIS003B AppliedTradeMath’s 6 3 110.00

MEMEIS005B HandTools&Fasteners 6 3 110.00

MEMEIS004B FundamentalofEngineeringDrawing 4 2 110.00

MEMEIS008B BearingTypes,ApplicationsandLubricationTechniques 5 3 110.00

MEMEIS012 IntroductiontoIndustrialPumps 6 3 110.00

MEMEIS013 BasicComputingSkills 5 3 110.00

MEMEIS010 ReportWriting/JobCosting 4 2 110.00

MEMEIS014 IntroductiontoMachiningPractice 10 5 200.00

MEMEIS015 Introduction to Fitting Practice 10 5 200.00

Course Introduction - Specialised Industry Training PackagesTheseprogrammescoverhigherleveltradeskillsandprocedurescarriedoutinthemechanicalengineeringindustry.Uponsuccessfulcompletionoftheseprogrammes,studentsalignthemselvestowardsNationalTradeTestexaminations,whichendorsetheirattainmentofTradequalifications.

Theseprogrammescover2ofthetradesectorsintheDepartment;WeldingandMechanical.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredofallparticipantswishingtoenrol.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

Boiler Operation SpecialisedModules:

Code Module Duration (Days) Credit Points Fees ($)MEBO001 BasicBoiler

Operations12 3 300.00

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MEBO002 IntermediateBoilerOperations

12 3 300.00

MEBO003 AdvancedBoilerOperations

12 3 300.00

Theattainment of training certificationwill bemade subject to the student successfully completing allmodulesandmeetingassessmentrequirements.Apartfromattainingcertificationinindividualmodules,participantsareendorsedtoapplyforNationalTradeTestingExaminationsintherelevanttradesprovidedevidenceofworkexperienceisindicated.

Course Introduction - AutoCAD ThiscourseisspecificallydesignedfordraftinginAutoCAD.Studentswilllearnhowtodrawplansinanytype, understand the features, commands, techniques for creating, editing and printing drawingswithAutoCAD,usinghands-onexercisesandexplorehow tocreate2Dand3Dproductiondrawings.Thiscourseisdesignedfordraftsmaninarchitects,engineers,designers,facilitiesplanners,technicians,thosewhonewandwhohaveaminimalknowledgeofAutoCADandwishtoexpandthatknowledge.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredoffallparticipantswishingtoenrolintotheprogramme.Recognitionwouldalsobegrantedtomatureagedapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

BEST PROGRAMMESWELDING AND FABRICATION


Fee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 UseofMachinesandHandTools 3 70.00BEST6 IntroductiontoOxyWeldingandCutting 3 70.00BEST7 IntroductiontoElectricWelding 3 70.00BEST8 BasicMetalFabrication 3 70.00BEST9 StickandMIGWelding 3 70.00

Code Module Duration (Days)

Credit points

Fees ($)

MEACAD001-1DT FundamentalsofComputerAidedDrafting-Module1 5days 3 $250MEACAD002-1DT FundamentalsofComputerAidedDrafting-Module2 5days 3 $250MEACAD003-1DT FundamentalsofComputerAidedDrafting-Module3 5days 3 $250MEACAD004-1DT 2DimensionalComputerAidedDrafting-Module1 5days 3 $300MEACAD005-1DT 2DimensionalComputerAidedDrafting–Module2 5days 3 $300MEACAD006-1DT 2DimensionalComputerAidedDrafting-Module3 5days 3 $300MEACAD007-1DT 3DDrafting-Module1 5days 3 $350MEACAD008-1DT 3DDrafting-Module2 5days 3 $350MEACAD009-1DT 3DDrafting-Module3 5days 3 $350

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AUTO CADModule Programme Credit

PointFee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 FundamentalsofComputerAidedDraftingI 3 70.00BEST6 FundamentalsofComputerAidedDraftingII 3 70.00BEST7 TwoDimensionalComputerAidedDraftingI 3 70.00BEST8 TwoDimensionalComputerAidedDraftingII 3 70.00BEST9 TwoDimensionalComputerAidedDraftingIII 3 70.00

REFRIGERATION AND AIR-CONDITIONINGModule Programme Credit

PointFee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 Refrigeration Fundamentals 3 70.00BEST6 IntroductiontoVapourCompressionSystems 3 70.00BEST7 Refrigeration Conditions 3 70.00BEST8 RelationshipsbetweenPressure,TemperatureandEnthalpy 3 70.00BEST9 HandTools,HandlingandSafety 3 70.00

64


A construction student during his practical class.

65


DEPARTMENT OF CONSTRUCTION INDUSTRY

OverviewTheDepartmentoffersTVETStreamprogrammesrelatingdirectlytotheconstructiontradesectorsforadiverserangeoffirmsintheprivatesector.Theprogrammesplayaverycrucialroleintheoverallefficiencyandproductivityofanyorganisationintheconstructionindustry.

OurprogrammeshavebeeninexistencesincetheinceptionofthisUniversityandtheformerTraining&ProductivityAuthorityofFiji(TPAF).Inlinewitheverchangingconstructiontechnologyandnewtechniquesin thedeliveryof tradeskillsprogrammes,NTPChasalsobeenconstantly reviewing itsprogrammes.This has led to theTechnicalTrainingDivision becoming the leaders inNTPC in the development ofCompetencyBasedTraining(CBT)conceptsfortheSkillsTradesectors.

The programmes currently offered by our Department comprisethe following: Carpentry & Building,Plumbing and Sheetmetal, Cabinet Making and Blocklaying and Plastering. In-built into NTPC tradeprogrammesisafocusedemphasisonpracticaltrainingandassessments,amajorcomponentofCBTtraining.

Toaddressthedynamicsofthecontemporarylabourmarket,theDepartmentalsoofferseveningclassesand short courses to suit existingworkers andnewentrants into industry.Apart from regular industryconsultation,wealsohaveclosecontactwiththeConstructionIndustryCouncil(CIC)andtheFijiMasterBuildersAssociation(FMBA).

All NTPC developed programmes are taught by NTPC staff with appropriate trade qualifications andindustryexperience,whichproveshighlyrelevanttobothindustryparticipantsandnewentrants.

Course Introduction - Carpentry Modular Trade ProgrammeThisprogrammecoversbasiccarpentryandbuildingskillsandprocedurescarriedoutintheconstructionindustry.Upon successful completionof this programme, students shouldbeable to demonstrate theappropriatebasicskillswithintheconstructionindustryandcoupledwithrelevantworkexperience,alignthemselvestoaCarpenterGeneralClassIIINationalTradeTestqualifications.This programme can also articulate into the Certificate IV Carpentry programme in CEST, with theparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltrainingisrequiredofallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Carpentry Modular Trade ProgrammeModules:


Credit Point

Fee ($)

TTCICB001C CarryOutOHSRequirements 5 3 100.00

TTCICB002C Technical Communication 5 3 75.00TTCICB003C MeasurementsandCalculation 5 3 100.00

TTCICB004C ComputerFundamentals 8 5 180.00TTCICB005C BasicDrawings&PlanInterpretation 5 3 100.00

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Course Introduction - Plumber and Sheetmetal Modular Trade ProgrammeThisprogrammecoversbasiccarpentryandbuildingskillsandprocedurescarriedoutintheconstructionindustry.Upon successful completionof this programme, students shouldbeable to demonstrate theappropriatebasicskillswithintheconstructionindustryandcoupledwithrelevantworkexperience,alignthemselvestoaPlumberGeneralClassIIINationalTradeTestqualifications.

ThisprogrammecanalsoarticulateintotheCertificateIVPlumbingprogrammeinCESTwiththeparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning. Plumber Modular Trade ProgrammeModules:


Credit Point

Fee ($)

TTCIPS001C SafetyinWorkshop&Worksite 5 3 100.00TTCIPS002C Technical Communications 5 3 175.00TTCIPS003C CarryOutMeasurements&Calculations 5 3 100.00TTCIPS004C ComputerFundamentalsandApplications 8 5 180.00TTCIPS005C BasicDrawings&PlanInterpretation 5 3 100.00TTCIPS006C Hand&PowertoolsOperation 5 3 150.00TTCIPS007C UtilizationCodes,ActsandRegulations 5 3 175.00TTCIPS008C SheetmetalWorks 5 3 150.00TTCIPS009C PipeFittings&Assembly 5 3 150.00TTCIPS010C WaterSupply&Services 5 3 150.00TTCIPS011C WastewaterDrainage&VentingSystems 7 4 180.00TTCIPS012C Roof Plumbing 7 4 180.00TTCIPS013C IntroductiontoBasicOxyCutting&Welding 7 4 175.00TTCIPS014C IntroductiontoPipeFabrication&Layout 6 3.5 180.00TTCIPS015C IntroductiontoGasAppliances&Fittings 9 6 150.00

Course Introduction - Cabinet Making Modular Trade ProgrammeThisprogrammecoversbasiccarpentryandbuildingskillsandprocedurescarriedoutintheconstructionindustry.Upon successful completionof this programme, students shouldbeable to demonstrate theappropriatebasicskillswithintheconstructionindustryandcoupledwithrelevantworkexperience,alignthemselvestoaCabinetMakerClassIIINationalTradeTestqualification.ThisprogrammecanalsoarticulateintotheCertificateIVCarpentry&JoineryprogrammeinCEST,withtheparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

TTCICB006C Hand&PowertoolsOperation 5 3 150.00TTCICB007C CarryoutbasicLeveling 5 3 150.00TTCICB008C CarryOutSiteSetOut 5 3 150.00TTCICB09C Formworktosimpleconcreting 7 4 170.00TTCICB010C Prepareforsteelwork 7 4 170.00TTCICB011C TimberFloor&Wallconstruction 7 4 170.00TTCICB012C Window&DoorConstruction 7 4 170.00TTCICB013C ConstructBasicTimberRoofStructure 7 4 170.00TTCICB014C BasicDemolition 7 4 170.00

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Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualification,butwhohaverelevantworkexperienceandpriorlearning.

Cabinet Making Modular Trade ProgrammeModules:


Credit Point

Fee ($)

TTCICM001C CarryOutSafetyRequirements 5 3 100.00

TTCICM002C Technical Communication 5 3 75.00TTCICM003C CarryOutMeasurements-Calculation 5 3 100.00

TTCICM004C ComputerFundamentals 8 5 180.00TTCICM005C BasicDrawings-PlanInterpretation 5 3 100.00

TTCICM006C Hand&PowertoolsOperation 5 3 150.00TTCICM007C IntroductiontoStaticWoodworkMachinery 5 3 150.00TTCICM008C TimberSelectionforFurnitureMaking 5 3 175.00TTCICM009C BasicFurnitureMaking 7 4 180.00TTCICM010C KitchenFitment&Fittings 9 6 180.00TTCICM011C Wall&CabinetFurniture 8 5 180.00TTCICM012C Recognise/confirmfurniturejobspecifications 7 4 150.00TTCICM013C Laminate/pressflattopfurniturecomponents 6 3.5 180.00TTCICM014C Estimate&Costjob 6 3.5 175.00TTCICM015C ApplyFurnitureFinishing 7 4 150.00TTCICM016C Make/assembledoorsandwindows 7 4 150.00TTCICM017C Design&Craftsmanship 9 6 180.00

Course Introduction - Blocklaying and Plastering Modular Trade ProgrammeThisprogrammecoversbasiccarpentryandbuildingskillsandprocedurescarriedoutintheconstructionindustry.Upon successful completionof this programme, students shouldbeable to demonstrate theappropriatebasicskillswithintheconstructionindustryandcoupledwithrelevantworkexperience,alignthemselvestoaBlocklayerorPlastererClassIIINationalTradeTestqualification.This programme can also articulate into the Certificate IV Carpentry programme in CEST, with theparticipantundertakingsomeadditionalMathematics,EthicsandSciencemodules.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomatureageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Blocklaying and Plastering Modular Trade ProgrammeModules:


Credit Point

Fee ($)

TTCIBP001C CarryOutSafetyRequirements 5 3 100.00

TTCIBP002C Technical Communication 5 3 75.00TTCIBP003C CarryOutMeasurements-Calculation 5 3 100.00

TTCIBP004C ComputerFundamentals 8 5 180.00TTCIBP005C BasicDrawings-PlanInterpretation 5 3 100.00

TTCIBP006C Hand&PowertoolsOperation 5 3 150.00TTCIBP007C CarryoutbasicLeveling 5 3 150.00TTCIBP008C CarryOutSiteSetOut 5 3 170.00

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TTCIBP009C Formworktosimpleconcreting 7 4 170.00TTCIBP010C PrepareforSteelWork 7 4 125.00TTCIBP011C UndertakeBasicEstimating&Costing 7 4 180.00TTCIBP012C PrepareforBrick/Blocklaying 8 5 180.00TTCIBP013C PrepareforPlastering 8 5 150.00TTCIBP014C BasicDemolitionPrinciples 7 4 175.00TTCIBP015C BasicScaffolding 7 4 150.00

Course Introduction - Specialised Industry Training PackagesTheseprogrammescoverhigherleveltradeskillsandprocedurescarriedoutintheconstructionindustry.Uponsuccessfulcompletionoftheseprogrammes,studentsalignthemselvestowardsNationalTradeTestexaminationswhichendorsetheirattainmentoftradequalifications.Theseprogrammescoverthe4ConstructionTradeSectors-Carpentry,Plumbing,CabinetMaking,Blocklayer and Plastering.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol.Recognitionwouldalsobegrantedtomature-agedapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

Carpentry SpecialisedModules:


Credit Point

Fee ($)

TTCICB001-EC CarryOutSafetyRequirements 5 7 100.00

TTCICB002-EC MeasurementandCalculation 5 7 100.00

TTCICB003-EC BasicDrawings/PlanInterpretation 5 7 180.00TTCICB004-EC Hand&PowertoolsOperation 5 7 100.00

TTCICB001-R CarpenterGeneralIIIRefresher 10 14 300.00TTCICB005-EC CarryoutbasicLeveling 5 7 150.00TTCICB006-EC CarryOutSiteSetOut 5 7 150.00TTCICB007-EC Formworktosimpleconcreting 5 7 170.00TTCICB008-EC PrepareforSteelWork 5 7 170.00TTCICB002-R CarpenterGeneralIIRefresher 10 14 320.00

Plumbing SpecialisedModules:


Credit Point

Fee ($)

TTCIPL001-EC SheetmetalModule1 5 7 150.00TTCIPL002-EC SheetmetalModule2 5 7 150.00TTCIPL003-EC SanitaryPlumbing 5 7 150.00TTCIPL004-EC Water Fitter Intermediate 5 7 150.00TTCIPL005-EC WaterFitterSupervisory 5 7 150.00TTCIPL001-R Plumber General Class III Refresher 10 14 300.00

Cabinet Making Specialised

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Modules:Code Module Duration

(Days)Credit Point

Fees ($)

TTCICM001-EC Hand&PowertoolsOperation 5 7 150.00TTCICM002-EC IntrotoStaticWoodworkMachinery 5 7 150.00TTCICM003-EC BasicFurnitureMaking 5 7 150.00TTCICM004-EC KitchenFitment&Fittings 5 7 150.00TTCICM005-EC Wall&CabinetFurniture 5 7 150.00TTCICM001-R CabinetMakingClassIIIRefresher 10 14 300.00

Bocklaying & Plastering SpecialisedModules:

Code Module Duration ( Days)

Credit Point

Fee ($)

TTCIWT001-EC CarryOutSiteSetOut 5 7 150.00TTCIWT002-EC CarryOutLeveling 5 7 150.00TTCIWT003-EC ConcretingtoSimpleForms 5 7 150.00TTCIWT004-EC PrepareforBrick/Blocklaying 5 7 150.00TTCIWT005-EC PrepareforDryWallPlastering 5 7 150.00TTCIWT001-R BlocklayerClassIIIRefresher 5 14 300.00TTCIWT002-R Plasterer Class III Refresher 5 14 300.00

Theattainment of training certificationwill bemade subject to the student successfully completingallmodulesandmeetingassessmentrequirements.Apartfromattainingcertificationinindividualmodules,participants are endorsed to apply for theNationalTradeTestingExaminations in the relevant tradesprovidedevidenceofworkexperienceisindicated.

Best ProgrammesModule Programme Credit

PointFee ($)

BEST1 Safetyintheworkplace 3 70.00BEST2 Communication&Ethicsinworkplace 3 70.00BEST3 Technical Trade Calculation 3 70.00BEST4 BasicComputingforTrades 3 70.00BEST5 Plan&OrganiseConstructionworks 3 70.00BEST6 ReadandInterpretPlans 3 70.00BEST7 DevelopCarpentrySkills 3 70.00BEST8 HandleConstructionMaterials 3 70.00BEST9 PrepareforConstructionProcess 3 70.00

DEPARTMENT OF MARINE AND PORTS

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OverviewThe Marine and Ports Industry Training Department has designed its training programmes with anemphasisonprovidingtrainingforindustrywhichincludescurrentworkersandthosewishingtoup-skilland attain higher qualifications and also to address the unemployed in securingwork in the industry.NTPC’sMarinetrainingprogrammesallincorporateMaritimeSafetyAuthorityofFiji(MSAF–previouslyFIMSA)requirementsandalsoitsadherencetoInternationalStandardsintheSTCWregulations.

ThePre-SeaCertificate training programme addresses the unemployedwith providing the necessaryknowledge required by all personswishing to commencea career at sea.This programme facilitatesthebasicNauticalandEngineeringknowledgecomponentsplusthe4SafetyShortCourseswhicharecompulsoryforallentrantsintothisindustry–OHSatSea,SurvivalTechniques,BasicFirstAidandtheBasicFirePreventionandControlSafetycertificates.TheseprogrammeswilltargettheCentral,NorthernandWestern divisions so as to work alongside MSAF in ensuring safety and training standards aremaintained throughout the maritime industry in Fiji.

The scheduling of the Marine Safety Short Courses and Certificates of Competency training for theindustryisalsoprovingtobeamajortrainingmarketsectorfortheDepartment.ThishasbeenevidencedbythecontinuousenrolmentofparticipantsfromorganisationsintheWesterndivisionsuchasSouthSeaCruises,BlueLagoon,NeptuneShippingandalso thehotelierswhichalsodealwithwatersportsandferryingservices.ThemaindrawcardtheDepartmentbelievesithas,asopposedtoitscompetitors,isNTPC’smobilityandflexibilityindevelopingandconductingtrainingforout-of-Centretrainingforindustry,rural and maritime sectors.

TheNTPChasalsobeenendorsedbyMSAFtoconducttrainingintheMarineCertificatesofCompetencieswhichhasbeenproventobeveryefficient.Theseprogrammesincludethefollowing: •RestrictedClass6Master/Engineer •Class6Master/Engineer •Class5Master •Class5Engineer

ThemajorityofthesetrainingcourseswillbeofferedfromNTPC’sNarereandLautokacampuses,withshorter modules available in the Northern division due to the availability of resources in main centres. With theavailabilityofthe2mostseniormarinetrainingofficersaround,theDepartmentwillbefocusingonensuringthequalityoftheseprogrammestobeitspriorityforthefuture.NTPCwillcontinuetooffertheAdvancedShortCoursesforcurrentworkersintheindustrywhorequiretraininginordertoupgradetheirqualifications.

Course Introduction-Marine Safety Courses

These short Safety courses cover the mandatory safety training required for all personnel workingonboard anymarine vessel.Upon successful completion of this programme, students should beabletodemonstratetheappropriateskillsrequiredforworkingsafelyatseaandcoupledwithrelevantworkexperience,alignthemselvestoundertaketheMaritimeSafetyAuthorityofFiji(MSAF)SafetyCertificates.TheseprogrammesareallendorsedbyMSAFasstipulatedintheSTCWregulationsforallIMOcountries.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandhavepriorlearning.

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Participants during practical marine class.

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Safety CoursesModules:


Credit Point

Fee ($)

TTMPSC001C Basicseasafety 2 1 130.00TTMPSC002C OHSatsea 2 1 110.00

TTMPSC003C Basicfirepreventionandcontrol 3 1.5 170.00TTMPSC004C Survivaltechniques 2 1 140.00TTMPSC005C Proficiencyinsurvivalcraft 5 3 200.00

TTMPSC006C Advancedfirepreventionandcontrol 5 3 400.00TTMPSC007C GMDSS(RROC) 5 3 250.00TheawardofAttainmentCertificationwillbemadesubjecttothestudentsuccessfullycompletingeachindividual modules, and meeting training assessment requirements. Apart from this, MSAF requirescontinuousworkexperiencesoastoensurerelevanceandvalidityofcertification.

Course Introduction - Marine Programmes for MSAF Certificate of Competency qualificationTheseCertificateofCompetencycoursescoverthemandatorytrainingrequiredofallpersonnelworkingonboardanymarinevesselandarealsoaprerequisiteforMSAFCertificateofCompetencyexaminations.Uponsuccessfulcompletionofthisprogramme,studentsshouldbeabletodemonstratetheappropriateskillsandknowledgerequiredforworkingsafelyatseaandcoupledwithrelevantworkexperience,alignthem to undertake oral examinationswithMSAF. These programmes are all endorsed byMSAF asstipulatedintheSTCWregulationsforallIMOcountries.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol,plusMSAFrecognitionofseatimeworkexperienceintherelevantlevels.

Safety CoursesModules:


Credit Point

Fee ($)

TTMPCOC001C RestrictedClass6Master/Engineer 10 5 400.00TTMPCOC001C Class6Master/Engineer 24 11 660.00TTMPCOC002C DeckWatchkeepingRating 15 7 600.00TTMPCOC003C EngineerWatchkeepingRating 10 5 650.00TTMPCOC004C Integrated Rating 20 9 800.00TTMPCOC005C Class5Master 40 19 900.00TTMPCOC006C Class5MarineEngineer 35 16 680.00

TheawardofAttainmentCertificationwillbemadesubjecttothestudentsuccessfullycompletingeachindividual module, and meeting training assessment requirements. Apart from this, MSAF requirescompletionofpre-requisiteSafetyCertificationandcontinuousworkexperiencesoastoensurerelevanceandvalidityofcertification.

Course Introduction - Marine Specialised Training ProgrammesThesespecialisedMarinecoursescoverthespecialisedcomponentsoftrainingrequiredbyallpersonnelworkingonboardanymarinevessel.Uponsuccessfulcompletionofthisprogramme,studentsshouldbeabletodemonstratetheskillsrequiredforworkingsafelyatseaandcoupledwithrelevantworkexperience,alignthemtoendorsetheirCertificatesofCompetencybytheMaritimeSafetyAuthorityofFiji(MSAF).

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Entry RequirementsAttainmentofallprerequisitesasstipulatedbyMSAFandabasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol.

Specialised Marine TrainingModules:


Credit Point

Fee ($)

TTMPSP001C Tanker Familiarisation 4 2 220.00

TTMPSP002C Boatmaster 4 2 270.00TTMPSP003C Pre-Sea 30 14 600.00TTMPSP004C OutboardMotorRepairsandMaintenance 4 2 150.00TTMPSP005C MarineDieselEngineRepairsandMaintenance 6 3 230.00

TheawardofAttainmentCertificationwillbemadesubjecttothestudentsuccessfullycompletingeachindividual modules, and meeting training assessment requirements. Apart from this, MSAF requirescontinuousworkexperiencesoastoensurerelevanceandvalidityofcertification.

BEST PROGRAMMESSEAFARING


Fee ($)

BEST1 SurvivalTechniques 3 70.00BEST2 OHSatsea 3 70.00BEST3 BasicFire 3 70.00BEST4 BasicComputing 3 70.00BEST5 ShipBoardFamiliarisation 3 70.00BEST6 Ropes&Knotwork 3 70.00BEST7 Navigation&Chartwork 3 70.00BEST8 EngineeringKnowledge 3 70.00BEST9 Nautical Knowledge 3 70.00

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DEPARTMENT OF ELECTRICAL AND ELECTRONIC ENGINEERING

OverviewAwarmwelcometoourtrainingprogrammesfromtheDepartmentofElectrical&ElectronicEngineeringIndustryTraining.WeofferTVETstreamprogrammesintheelectrical,electronicsandautomationtradesectorsinourendeavortoaddressthediversetechnicaltrainingrequirementsoftheelectrical,electronicandprocesscontrolareasoftheindustryinFiji.

OurtrainingforcepossessawealthofactualfieldexperienceearnedinthemajorindustriesofFiji,andwe conduct industry surveys to ensure that our training courses are current and relevant to that of the industry requirements by continuouslymodifying our training content.Our competency based trainingdeliveryensuresaharmonioustransitionofourparticipantsatthecompletionofourtrainingtotheindustryworkforce.

Ourtrainingprogrammeshavegonethroughdecadesofdevelopmentandmodificationbasedonindustrialrequirements,givingthemflexibilitysothattheycaneasilybetailor-madetosuitspecificrequirementsofsomeindustrytrainingrequirements.TheprogrammescurrentlyofferedbyourDepartmentcomprisesofthefollowing:ElectricalEngineering,ConsumerElectronicsandTradeCertificateinIndustrialAutomation.In-builtintoNTPCtradeprogrammesisafocusedemphasisonpracticaltrainingandassessmentswhichisamajorcomponentofCBTtraining.

Tomeetthedynamicsofthecontemporarylabourmarket,theDepartmentalsooffersspecialisedcoursesin the eveningmode and in-house programmes which can be specially designed for the customer’srequirements.

All NTPC developed programmes are taught by NTPC staff with appropriate trade qualification whopossessesrelevantindustrialexperiencewhichprovetobecurrentandveryrelevanttobothindustryandnewentrantparticipants.Welookforwardtoservingtheneedsoftheindustrybyprovidingwellqualifiedandexperiencedtrainersintherelevanttradesectors.

Course Introduction - Electrical Engineering Training ProgrammeTheelectricaltrainingprogrammeencompassesthefundamentalknowledge,skillsandacceptedindustrialpracticesintheelectricalindustryinFiji.Theprogrammeconsistsof9coreunitsand10specialisedunits.Uponsuccessfulcompletionoftheprogrammeandtherequiredworkexperience,participantsshouldbeable todemonstrate therelevantandcurrentworkskills toalign themselves toanElectricianClass IIINationalTradeTestcertificate.

ThisprogrammecanalsoarticulateintotheCertificateIVinElectricalEngineeringprogrammeinCollegeofEngineering,ScienceandTechnologywithsomebridgingcourses.Participantscompletingthisprogrammecanenter the industryworkforceat tradeassistant leveluntil furtherexperienceandqualificationsareobtainedtotransitintofulltradespersonlevel.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrolRecognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Electrical Engineering Training Programme Modules:Code Module Description Duration

(days)Credit Point

Fee ($)

EEC0001 FundamentalsofOHS&ElectricalSafety 5 3 115.00EEC0002 BasicCraftPractices 8 5 180.00EEC0003 TechnicalCommunications&Conduct 5 3 120.00

EEC0004 ComputerFundamentals&Application 7 4 180.00

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Trainer Manasa Bainivatu with a fellow student during electrical class.

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EEC0005 EngineeringCalculationsI 7 4 150.00EEC0006 ElectricalWireman’sModuleI(DCCircuitPrinciples&Applications) 18 10 350.00EEC0007 ElectricalWireman’sModuleII(SinglePhaseElectricalPrinciples&Ap-

plications)18 10 350.00

EEC0008 ElectricalWireman’sModuleIII(ThreePhaseElectricalPrinciples&Ap-plications)

18 10 350.00

EEC0009 ElectricalSchematicDrawing&Interpretation 7 4 180.00EES0001 MaintenancePlanningFundamentals 7 4 180.00EES0002 ProjectManagementofElectricalInstallations 7 4 180.00EES0003 ProtectionSystems&Devices 7 4 180.00EES0004 SolarPVPrinciples&Applications 7 4 180.00EES0005 MotorRewindingModuleI(Split-phaseMotorRewinding) 7 4 180.00EES0006 MotorRewindingModuleII(Three-phaseMotorRewinding 10 6 280.00EES0007 ElectronicsforElectricians 8 5 280.00EES0008 MotorStarter&ControlTechnology(DC&AC) 8 5 280.00EES0009 PowerGeneration&Control 7 4 180.00EES0010 AutomationTechnologyPrinciples&Applications 8 4 280.00

Course Introduction-Consumer Electronics Training ProgrammeThisprogrammecoversfundamentalelectronicknowledge, tradeskillsandacceptedworkpractices inawiderangeofprivateelectronicsfirmsandservicecentresandintheindustryinFiji.Theprogramme,togetherwiththemandatoryfieldattachmentshouldequipparticipantswiththecurrentandrelevanttradeskillsandknowledgetoalignthemselvestoattempttheElectronicsTechnicianClassIIINationalTradeTestcertificatequalifications.

ThisprogrammecanalsoarticulateintotheCertificateIVinElectronicsEngineeringprogrammeintheCollegeofEngineering,ScienceandTechnologywithsomebridgingcourses.

Entry RequirementsAbasicunderstandingoftheEnglishlanguagewiththedesiretoundertakepracticaltraining,isrequiredofallparticipantswishingtoenrol.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.

Consumer Electronics Training Programme Modules: Code Module Description Duration

(days)Credit Point

Fee ($)

EEC0001 FundamentalsofOHS&ElectricalSafety 5 3 115.00EEC0005 EngineeringCalculationsI 7 4 180.00EEC0003 TechnicalCommunications&Conduct 5 3 120.00

EEC0004 ComputerFundamentals&Applications 7 4 150.00CEC0005 ElectronicFundamentals 15 9 400.00CEC0006 PowerElectronics 8 5 180.00CEC0007 Analogue&DigitalPrinciples 12 8 350.00CEC0008 ProjectManagementofElectronicFabrication 12 8 350.00CES0009 SwitchModePowerSupplies 5 3 150.00CES0010 FundamentalsofTVandTroubleshooting 8 5 280.00CES0010 HomeIntruderAlarmSystems 5 3 180.00CES0011 CarAlarmSystems 5 3 180.00CES0014 ElectronicGateSystems 5 3 180.00CES0015 CCTVSystems 7 4 230.00

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Course Introduction - Trade Certificate in Industrial AutomationThis trade certificate programme is designed to address the requirements of the manufacturing andprocessingindustries,utilitiesthatrequiremonitoringandcontrol,andindustrieswithautomatedequipmentandprocesses.

Uponsuccessfulcompletionof thisprogrammeand themandatoryfieldattachment,participantshavetosuccessfullycompletethefinalcapstoneassessmenttograduatewithaTradeCertificateinIndustrialAutomation.

Theprogrammeprovidestheparticipantswiththerelevantknowledgeandskillswiththecurrencytobeengagedinoccupationsthatrequireinstrumentation,processcontrol,automatedmachinesandequipment,specialisedcontrolandotherrelatedareasoftheindustriesinFiji.

Entry RequirementsAFifthFormpasswiththedesiretoundertakepracticaltrainingisrequiredoffallparticipantswishingtoenrolintheprogramme.Recognitionwouldalsobegrantedtomature-ageapplicantswithoutanyformaleducationalqualificationbutwhohaverelevantworkexperienceandpriorlearning.Trade Certificate in Industrial Automation Modules:


Credit Point

Fee ($)

EEC0001 FundamentalsofOHS&ElectricalSafety 5 3 115.00EEC0003 TechnicalCommunications&Conduct 5 3 120.00

EEC0004 FundamentalsofComputerApplications 7 4 150.00EEC0005 EngineeringCalculationsI 7 4 180.00IAC0005 Fundamentals of Industrial Automation 10 6 280.00EEC0011 ElectricalPrinciples 8 5 200.00

CEC0007 Analogue&DigitalPrinciples 12 8 350.00CEC0008 ProjectManagementofElectronicFabrication 12 8 350.00IAS0009 FluidPowerSystems 12 8 350.00IAS0010 ProcessControlInstrumentationModuleI 7 4 180.00IAS0011 ProcessControlInstrumentationModuleII 7 4 180.00IAS0012 ProcessControlInstrumentationModuleIII 5 3 150.00EEC0009 ElectricalSchematicDrawing&Interpretation 7 4 180.00IAS0014 IntroductiontoProgrammableLogicControllers 8 5 230.00IAS0015 IntroductiontoSCADAConfiguration 8 5 230.00IAS0016 AdvancedProgrammableLogicControllers 8 5 250.00IAS0017 AdvancedSCADAConfiguration 8 5 250.00IAS0018 Project Design 8 5 250.00

BEST PROGRAMMESELECTRICAL ENGINEERING


Fee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 Craft Practice 3 70.00BEST6 ElectricalSafety&WiringFundamentals 3 70.00

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BEST7 ElectricalFundamentals&WiringPracticeI 3 70.00BEST8 ElectricalFundamentals&WiringPracticeII 3 70.00BEST9 ElectricalFundamentals&WiringPracticeIII 3 70.00

INDUSTRIAL AUTOMATIONModule Programme Credit

PointFee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 ElectronicCraftPractice 3 70.00BEST6 IndustrialElectronicsFundamentalsI 3 70.00BEST7 IndustrialElectronicsFundamentalsII 3 70.00BEST8 IndustrialElectronicsFundamentalsIII 3 70.00BEST9 ElectricalPrinciples 3 70.00

CONSUMER ELECTRONICSModule Programme Credit

PointFee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 BasicElectronicFabrication 3 70.00BEST6 BasicElectronicCircuitConcepts 3 70.00BEST7 ElectronicMeasuringDeviceandPrinciplesofSound 3 70.00BEST8 ElectronicPrinciples 3 70.00BEST9 Project-Electronics 3 70.00

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DEPARTMENT OF AUTOMOTIVE ENGINEERING

TheDepartmentoffersTVETStreamprogrammesrelatingdirectlytotheautomotivetradesectorsforadiverserangeoffirmsintheprivatesector.Theprogrammesplayacrucialroleintheoverallefficiencyandproductivityofanyorganisationintheautomotiveindustry.

Ourprogrammeshavebeen inexistencesincethe inceptionof thisUniversityandtheformerTraining& ProductivityAuthority of Fiji (TPAF). In linewith ever changingAutomotive Engineering technologyandnew techniques indeliveryof tradeskillsprogrammes,NTPChasalsobeenconstantly reviewingitsprogrammes.Thishas led to theTechnicalTrainingDivisionbecoming the leaders inNTPC in thedevelopmentofCompetencyBasedTraining(CBT)conceptsfortheSkillsTradesectors.

TheprogrammescurrentlyofferedbyourDepartmentcomprises:LightAutomotiveTraining,AutomotiveElectrical & Electronics Training, HeavyAutomotive Training, Small Engine Principles Training, PanelBeatingTrainingandSprayPaintingTraining.In-builtintoNTPCtradeprogrammesisafocusedemphasisonpracticaltrainingandassessments,amajorcomponentofCBTtraining.

Tomeet thedynamicsof thecontemporary labormarket, theDepartmentalsoofferseveningclassesandshortcoursestosuitexistingworkersandnewentrantsintotheindustry.Apartfromregularindustryconsultation,wealsohaveclosecontactwiththeIndustryStandardAdvisoryCouncil(ISAC).

AllNTPCdevelopedprogrammesaretaughtbyNTPCstaffwithappropriatetradequalificationsandwhopossessindustrialexperience,whichisrelevanttobothindustryandnewentrantparticipants.CurrentlyheadedbyActingHeadofTrainingMrSumeshKumar,thisDepartmenthasfosteredworkingpartnershipswithemployersinyourareaandwillpositionourcontactsandindustryexperiencetohelpyoufindajobuponcompletion.Weofferdayandin-housecoursestailoredtoyourneedsandeveningcoursesto accommodate your busy schedules.

This Department offers the following courses:LightAutomotiveTraining Heavy Automotive Training

AutomotiveElectricalandElectronics SmallEnginePrinciplesPanelBeating VehicleSpraying

Course Introduction - Light Automotive TrainingWe offer a unique portfolio of innovative, relevant and practical automotive programmes designed topromoteyourprofessionalbusinesscareer.Ourspecialisedprogrammescomprise24modules,aimedatgivingyouthatcompetitiveedgetomakeyoustandoutfromthecrowd.Ourindustryconnectionsandjob-skillsfocuswillequipyouwiththepracticalskillsandknowledgetostepupandtakechargeofyourcareer.Beforeatradespersonrepairsalightvehicle,hemustunderstandtheprincipleofoperation,components,advantages and systems involved and how they integrate to achieve the overall function of the vehicle. Thenonlywillhe/shebeabletodiagnose,rectifyandrepairthefaultscompetently.

Course AimsThe principal objective and reason for establishing light automotive training is to ensure that, after aprescribedperiodofemploymentand training in the trade, the tradespersonwouldhaveacquired thenecessary rangeofskillsand relatedknowledge toenablehim/her toperformworkof thequalityandstandardrequiredbyindustry.

Target Group •Automotivemechanicsandtechnicianswhoneedtorefreshorupdatetheirtheoreticaland practicalskills •Automotivemechanicswithminimalornoformaltraining

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A mechanic works on buses at Tebara garage

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•Automotiveenthusiasts •Automotiveengineeringvocationalstudents •Secondaryschoolleavers

Certification:CertificateofAttainment/Completionforeachmodule.Furthermore,traineeswhoarenewtotheautomotiveindustrymayattempttheMotorVehicleMechanicClassIII(AssistantTradesmenLevel)TradeTestaftercompleting2yearsofindustrialexperience.

Light Automotive Training Programmes are:Code Module Description Duration

(days)Credit Point

Fee ($)

AELA001 AutomotiveWorkshopSafety(OHS) 5 3 120.00

AELA002 Implement&MonitorEnvironmentalRegulationsinAutomotiveIndus-try

5 3 120.00

AELA003 Use&MaintainingToolsandMeasurementsEquipment 5 3 115.00AELA004 CommunicateEffectivelyintheWorkplace 5 3 115.00AELA005 Bearings,Seals,Gaskets,Sealants&Adhesives 5 3 120.00

AELA006 AutomotiveMechanical,HydraulicandPneumaticPrinciples 5 3 120.00

AELA007 AutomotiveEnginePrinciples 5 3 115.00AELA008 LubricatingSystem 5 3 115.00AELA009 CoolingSystem 5 3 115.00AELA010 LightVehicleFuelSystem 5 3 115.00AELA011 GasFuelSystem 5 3 115.00AELA012 ManualTransmissionService&Repair 5 3 115.00AELA013 FinalDrive&DifferentialService&Repair 5 3 115.00AELA014 Repair&ServiceHydraulicBrakesSystems 5 3 115.00AELA015 SteeringSystemService&Repair 5 3 115.00AELA016 SuspensionSystemService&Repair 5 3 115.00AELA017 WheelAlignment&Tires 5 3 115.00AELA018 EngineOverhaul&Measurement 5 3 120.00

AELA019 EngineTroubleshooting 5 3 120.00

AELA020 Inspect&RepairEngineForceInductionSystems 5 3 115.00AELA021 Automatic Transmission 5 3 115.00AELA022 MathematicsforAutomotiveSupervisor/ClassI 7 3 175.00AELA023 AutomotiveEngineeringScienceforSupervisor/ClassI 7 3 175.00AELA024 AutomotiveEngineeringDrawingforSupervisor/ClassI 7 3 175.00

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Course Introduction - Heavy Automotive TrainingWe offer a unique portfolio of innovative, relevant and practical automotive programmes designed topromoteyourprofessionalbusinesscareer.Ourtrainingprogrammes,comprising19modules,areaimedat giving you that competitive edge tomake you standout from the crowd.Our industry connectionsandjob-skillsfocuswillequipyouwiththepracticalskillsandknowledgetostepupandtakechargeofyourcareer.Beforeatradespersonrepairsalightvehiclehemustunderstandtheprincipleofoperation,components,advantagesandsystemsinvolvedandhowtheyintegratetoachievetheoverallfunctionofthevehicle.Thenonlywillhebeabletodiagnose,rectifyandrepairthefaultscompetently.

Course AimsTheprincipalobjectiveandreason forestablishingheavyautomotive training is toensure that,afteraprescribedperiodofemploymentand training in the trade, the tradespersonwouldhaveacquired thenecessary rangeofskillsand relatedknowledge toenablehim/her toperformworkof thequalityandstandardrequiredbyindustry.

Target Group-Automotivemechanicsandtechnicianswhoneedtorefreshorupdatetheirtheoreticalandpractical skills-Automotivemechanicswithminimalornoformaltraining-Automotiveenthusiasts-Automotiveengineeringvocationalstudents-SecondarySchoolleavers


Heavy Automotive Training ProgrammesCode Module Description Duration

(days)Credit Point

Fee ($)

AEHC001 AutomotiveWorkshopsafety(OH&S) 5 3 115.00AEHC002 Implement&MonitorEnvironmentalRegulationsinAutomotiveIndustry 5 3 115.00AEHC003 Use&maintainingToolsandmeasurementsequipment 5 3 115.00AEHC004 CommunicateEffectivelyintheworkplace 5 3 115.00AEHC005 Bearings,Seals,Gaskets,Sealants&Adhesives 5 3 120.00

AEHC006 WorkshopPractices 5 3 120.00

AEHC007 DieselEngineandEngineSystems 5 3 120.00

AEHC008 DieselEngineOverhaul 5 3 120.00

AEHC009 DieselEngineFaultDiagnosis 5 3 120.00

AEHC010 CoolingSystemServiceandRepairs 5 3 120.00

AEHC011 ExhaustandInductionSystemServiceandRepairs 5 3 120.00

AEHC012 DieselFuelSystemFundamentals 5 3 120.00

AEHC013 DieselInjectionPumpandInjectorService 5 3 120.00

AEHC014 ManualTransmissionFundamentals 5 3 120.00

AEHC015 ManualTransmissionService&Repair 5 3 120.00

AEHC016 AutomaticTransmissionservice&Repair 5 3 120.00

AEHC017 SuspensionSystemService&Repair 5 3 120.00

AEHC018 Driveaxlesserviceandrepair 5 3 120.00

AEHC019 SteeringSystemService&Repair 5 3 120.00

AEHC020 BrakeSystemfundamentals 5 3 120.00

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AEHC021 BrakeSystemservice&repair 5 3 120.00

AEHC022 HydraulicsfundamentalsandApplications 5 3 120.00

AEHC023 ElectricalPrinciples 5 3 120.00

AEHC024 BasicMechanicsandDiagnosis 5 3 115.00

Course Introduction - Automotive Electrical and Electronics TrainingBefore a tradesman repairs a vehicle, he must understand the principle of operation, components,advantages and systems involved and how they integrate to achieve the overall function of the vehicle. Thenonlywillhebeabletodiagnose,rectifyandrepairthefaultscompetently.TheAutomotiveElectrical&Electronicsprogramconsistsof14modulesde¬signedfor thosestudentswhoareautomotive industrialworkers,vocationalstudentsor theequivalentandwhoneed training intheAutomotiveElectrical&Electronicsfield.Weofferskillstrainingfrombasictoadvancedlevelinthisprogramme.

Course AimsTheprincipalobjectiveandreasonforestablishingtheautomotiveelectricalandelectronicsprogrammeistoensurethatthetradesperson,afteraprescribedperiodofemploymentandtraininginthetrade,wouldhaveacquiredthenecessaryrangeofskillsandrelatedknowledgetoenablehim/hertoperformworkofthequalityandstandardrequiredbyindustry.Theprogrammehasbeenreviewedandstructuredtoensurenumbersofcompetencyfortheprogrammeareachievedattheendofthecourse.EachcompetenciesofthisprogrammewilllinktotheAutomotiveElectricalstandardsforNationalQualificationFramework.Theprogrammedealswithbasicelectricaltheoryandpractical.Thisisoneoftherequirementstoachievecompetencythroughtherequiredassessmentmethod.

Target Group-Automotivemechanics,auto-electriciansandtechnicianswhoneedtorefreshorupdatetheirtheoreticalandpracticalskills-Automotivemechanicsandauto-electricianswithminimalornoformaltraining-Automotiveenthusiasts-Automotiveengineeringvocationalstudents-Secondaryschoolleavers

Certification:CertificateofAttainment/Completionforeachmodule.

Automotive Electrical and Electronics Training ProgrammesCode Module Description Duration

(days)Credit Point

Fee ($)

AEAEES001 AutomotiveElectrical&ElectronicsPrinciples 5 3 180.00AEAEES002 StartingSystem 5 3 180.00AEAEES003 IgnitionSystem 5 3 180.00AEAEES004 ChargingSystem 5 3 180.00AEAEES005 VehicleElectronicsSystem 5 3 180.00AEAEES006 ElectronicIgnitionSystem 5 3 180.00AEAEES007 ElectronicFuelInjection 5 3 180.00AEAEES008 EngineManagement 5 3 180.00AEAEES009 VehicleInstrumentationSystem 5 3 180.00AEAEES010 Automotive Air Conditioning 5 3 180.00AEAEES011 ABSBrakes 5 3 180.00AEAEES012 VehicleAccessoriesSystem 5 3 180.00AEAEES013 VehicleWiringSystem 5 3 180.00

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Course Introduction - Small Engine Principles TrainingLaunching a career in small engine repair requires certain specialised training.A small engine repairtrainingcourseisagreatwaytogainthoseskillsefficientlyandconveniently.

ObjectivesTheprincipalobjectiveandreasonforestablishingsmallenginestrainingistoensurethatthetradesperson,afteraprescribedperiodofemploymentand training in the trade,wouldhaveacquired thenecessaryrange of skills and related knowledge to enable him/her to performwork of the quality and standardrequiredbyindustry.

Target Group-Automotivemechanics,auto-electriciansandtechnicianswhoneedtorefreshorupdatetheirtheoreticalandpracticalskills-Automotivemechanics,auto-electriciansandtechnicianswithminimalornoformaltraining-Automotiveenthusiasts-Automotiveengineeringvocationalstudents-Highschoolleavers


Small Engine Principles Training ProgrammesCode Module Description Duration

(days)Credit Point

Fee ($)

AESER001 SmallEnginePrinciples 5 3 120.00

AESER002 SmallEngineServiceandRepair 5 3 120.00

Course Introduction-Panel Beating TrainingCode Module Description Duration

(days)Credit Point

Fee ($)

AEPB001 PanelBeatingLevel1 10 3 120.00






Course Introduction-Vehicle Spraying TrainingAcareer invehiclespraypaintingrequirescertainspecialisedtrainingandthepreparedcoursesareagreatwaytoreinforceknowledgeandskillsefficientlyandconveniently.

Course AimsTheprincipalobjectiveandreasonforestablishingthe6trainingmodulesinVehicleSprayPaintingistoensurethatthetradesperson,afteraprescribedperiodofemploymentandtraininginthetrade,wouldhaveacquiredthenecessaryrangeofskillsandrelatedknowledgetoenablehim/hertoperformworkofthequalityandstandardrequiredbyindustry.

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Target Group-SprayPaintersandPanelBeaterswhoneedtorefreshorupdatetheirtheoreticalandpracticalskills-SprayPaintersandPanelBeaterswithminimalornoformaltraining-Automotiveenthusiasts-Automotiveengineeringvocationalstudents-Secondaryschoolleavers

CertificationCertificateofAttainment/Completionforeachmodule.Furthermore,traineeswhoarenewtothetrademayattempt theSprayPaintingClass III (AssistantTradesmenLevel)TradeTestaftercompleting2yearsofindustrialexperience.

Vehicle Spraying Training ProgrammeCode Module Description Duration

(days)Credit Point

Fee ($)

AEVSP001 VehiclePaintingBasicModule1 10 3 120.00

AEVSP002 VehiclePaintingBasicModule2 10 3 120.00

AEVSP003 VehiclePaintingIntermediateModule1 10 3 120.00

AEVSP004 VehiclePaintingIntermediateModule2 10 3 120.00

AEVSP005 VehiclePaintingAdvancedModule1 10 3 120.00

AEVSP006 VehiclePaintingAdvancedModule2 10 3 120.00

BEST PROGRAMMES - AutomotiveModule Programme Credit

PointFee ($)

BEST1 WorkplaceSafety 3 70.00BEST2 Communication&EthicsintheWorkplace 3 70.00BEST3 ComputingforTrades 3 70.00BEST4 Trade Calculations 3 70.00BEST5 Implement&MonitorEnvironmentalRegulationsintheAutomotiveWorkplace 3 70.00BEST6 Use&MaintainTools&MeasurementEquipment 3 70.00BEST7 Bearings,Seals,Gaskets,Sealants&Adhesives 3 70.00BEST8 WorkshopPractice 3 70.00BEST9 VehicleSystemsFundamentals 3 70.00

NTPC Annual Industry Events

Fiji Business Excellence AwardsTheFijiBusinessExcellenceAwardsisasetofprestigiousnationalawardsdesignedtoraisebusinessproductivityandqualitystandards.Businessexcellenceisaboutstrengtheningmanagementsystemsandprocessesinaholisticandintegratedmannertoimproveperformance,increaseproductivityandgrowth,andcreatevalueforstakeholders.Theawardsareavailabletoawiderangeoforganisationsofdifferentsizesandtypesandprovidefour levelsofrecognition:

*PRESIDENT’SBUSINESSEXCELLENCEAWARD *FIJIBUSINESSEXCELLENCEPRIZE*ACHIEVEMENTINBUSINESSEXCELLENCE *COMMITMENTTOBUSINESSEXCELLENCE

Fiji Business Excellence Awards Evaluator ProgrammeTheFijiBusinessExcellenceAwardsEvaluatorProgrammeisapopularinitiativeamongexecutives.EvaluatorsarecarefullyselectedandprovidedwithcomprehensivetraininginBusinessExcellence,toassessandprovidevaluablefeedback to theorganisationsseeking recognitionunder theFBEAprogramme.Theevaluatorsgainknowledge,skillsandexperiencetosupporttheperformanceimprovementinitiativesoftheirownorganisationsaswell.NTPCannuallyinvitesindividualsthatmeetthecriteria,toapplyforaplaceintheFBEAEvaluators’TrainingProgramme.

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Better Business ConferenceTheBusinessExcellence-BetterBusinessConferencebrings together leaders frompremierbusinessexcellenceorganisationsandawardwinners,thoughtleadersandsubjectexperts.Theysharetheirknowledgeandexperiencesinvariousaspectsofbusinessexcellenceindrivingproductivityforsustainedgrowth,competitivenessandrelevanceagainst a changing environment. The conference provides delegates with an opportunity to network and learnfromexperts andpast awardwinners across topics includingSustainingOrganisationalExcellence,ProductivitythroughInnovation&Co-creationwithCustomers,ServiceExcellenceinthePublicSector,TheJourneyofBusinessExcellence,SustainableEconomicSuccessthroughPeople-aholisticapproachbasedontheBusinessExcellenceFrameworkandInnovation&Creativity:TheArtofManagement.

National Convention on QualityThe National Convention on Quality is an annual event that celebrates, shares, benchmarks and recognisesoutstandingqualitycirclesfromallcornersofFiji.Itisthepremiereventonqualityforproductivitychampionsandforotherswishingtolearn.TheeventfeaturesaQualityCircleCompetitionbetweenorganisations,presentationsfromoutstandingspeakersandanexhibitionofquality-relatedservices.TheNCQhastwokeyobjectiveswhicharetoshowcasebestpracticesandpracticalapplicationsofproductivityandinnovation,andtobringtogetherdistinguishedgroupsofQualityCirclesandteamstocompeteatthenationallevelandshowcasetheirsuccessstories.

Productivity Measurement WorkshopsThisannualtrainingprogrammeintroducesyoutoproductivitymeasurementconceptsandoutlinesstepsonhowtosetupameasurementsystemandthepracticalapplicationsofproductivitymeasurement.Capabilitiesaddressed include, thevalueaddedconcept,productivitymeasurementatfirm level,computationofproductivityratios,measuringperformance,andusingtheCOMPASSsoftwareformeasurementandanalysisandtrend and comparison.This course targetsChiefExecutiveOfficers, FinancePersonnel,TeamLeaders,QualityAssuranceOfficers,FactoryManagers,HumanResourcesManagersandresearchers.

Benchmarking TrainingBenchmarking training enables organisations to willingly share and adapt best practices from one another in asystematic manner to achieve accelerated continuous improvement for superior business performance. Thus,thistrainingprogrammehelpsindividualslearnhowtoincreasethelevelofprofessionalisminbenchmarking.Theobjectiveistounderstandbenchmarking,thevariousstagesofbenchmarkingmethodologyandapproachestowardscarryingoutbenchmarkingactivity.Amongthekeybenefits isbeingabletobenchmarkyourbusiness incontext.This course targets Chief Executive Officers, Team Leaders, Quality Assurances Officers, Factory Managers,HumanResourcesManagersandotherinterestedpersonsfromtheprivateandpublicsector,governmentofficials,researchers,businesses,industries,communitygroups,andtradeunionsandfinancialsectorparticipants.

Industry Discussion ForumTheIndustryDiscussionForum(IDF)isoneofthemostsignificantannualeventsontheNTPCcalendar.Itprovidesa platform to exchange ideas and viewswith industry partners in relation to industry training and developmentneeds.TheForumalso provides employerswith information onNTPC’s training programmes and services andseeksfeedbackfromtheindustry.TomakethisForumeffective,industriesarerequestedtosendarepresentativeeach and provide inputs to up to 20 training clusters ofNTPC’sBusiness and InformationTechnologyDivision,ExecutiveManagementandHospitalityServicesDivision,TechnicalTrainingDivision,TradeTestingandNationalApprenticeshipandTrainingScheme.

Apprenticeship GraduationAs organisers of Fiji’s National Apprenticeship and Training Scheme, NTPC holds an annual ApprenticeshipGraduationCeremony.InvitedstakeholdersarebriefedontheSchemeandtheimportanceofengagingapprenticesto increase productivity and progress. There is tremendous employer support and guidance in the successfulimplementationoftheSchemeeveryyear.Apprenticeshipisaformofpost-secondarytrainingthatteachestheskilllevelandcompetenciesnecessarytoperformtaskstoanindustrystandard.

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BUSINESS & IT

Information Technology- Networking- PC Repair and Maintenance- Project Management- Website Development- Graphics Designing

- Desktop Publishing- Computerized Accounting- Microsoft Certification Programmes- CompTIA Certification Programmes- MS Office

Quality Awards- Productivity Promotions- Productivity Measurement

- Benchmarking- Fiji Business Excellence Awards- National Convention on Quality

Executive Management- Training of Trainers- Sales, Marketing &Customer Service- Innovation & Creativity- Business Communication- Human Resource Management & Development

- Strategic Management

Occupational Assessment- Aptitude Test & Short courses in Human Resource and Employment Relations

Electrical Engineering - Consumer Electronics

- Electrical Engineering- Industrial Automation

Productivity & QualityTraining- Accounting and Finance- Environment Management- Occupational Health & Safety- Industrial and Systems Engineering- Quality Management

Consultancy- ISO9001:2008- ISO14001- ISO22000- OHSAS 18001

EXECUTIVE MANAGEMENT & HOSPITALITY

Fashion and Design- Food Safety Management- Basic Sewing Machinist

- Princess Line dress making- Shirt Making- Garment Construction

Hospitality and Tourism- Baking & Patisserie- Housekeeping- Front Office & Customer Relations- Food & BeverageHospitality and Tourism- Cookery- Japanese & Chinese Language- Recreation & Activities

- Child Care- Supervisory & Special Events- Certificate III in Fitness- Certificate IV in Fitness- Certificate IV in TAE40110 Training and AssessmentTravel & Aviation- TAFE Franchised Cert Programmes- Advanced Diploma in Tourism & Hospitality- Travel & Aviation

TECHNICAL TRAINING

Automotive Engineering- Light Automotive- Heavy Automotive- Automotive Electrical- Panel Beating- Spray Painting

Mechanical Engineering- Welding & Fabrication- Refrigeration & Air Conditioning

Mechanical Engineering- AutoCAD- Boiler Operation- Mechanical Engineering

Construction - Carpentry & Building- Joinery Trade- Plumber- Cabinet Making

Marine and Ports- Master Eng Class 6- Basic Sea Safety

DIRECTORATE- National Apprenticeship Training Scheme- National Trade Testing Scheme- National Productivity Organisation for Fiji- Development of NPOs- Technical Expert Services (TES)- Observational Study Mission (OSM)

- Demonstration Projects- International Projects- APO Alumni - Method B Training Initiatives- Marketing and Information

Travel & Aviation- TAFE Franchised Cert Programmes- Advanced Diploma in Tourism & Hospitality

- Travel & Aviation- Hair & Beauty

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CONTACT INFORMATION

National Training and Productivity Centre

NTPC HEAD OFFICE

2/8 Queen Elizabeth Drive NasesePhone :( 679)3311004Email:[email protected]

Central Western Northern

Narere CentreLot 1, Beaumont Road

PH:3392000 Fax:3340184Email: [email protected]

Nabua CentreJerusalem Road

PH: 3384777 Fax: 3370446Email:[email protected]

Samabula CentreDerrick Campus Suva

PH: 3381044 Fax: 3370375Email:[email protected]

Sigatoka CentreSurs Trading Level 2 Suite 1,2,&3

Town End Solevu King RoadPH: 6500048 Fax: 6500405Email: [email protected]

Nadi CampusLot1 Queens Rd, Nadi

PH:6724889 Fax: 6724885Email:[email protected]/[email protected]

Lautoka CentreNiranjans Building

Lot 5 Marine Drive LautokaNaceva St Lautoka

PH:6667000 Fax:6661991Email:[email protected]

Rakiraki CentreKalawati House,

Level1 Korotale Valley RoadPH:6694009 Fax:6694008

Email: [email protected]

Labasa CentreNayaca Sub Division

PH:8614071 Fax:8814648Email: [email protected]

Naceva CentreNaceva St Lautoka

PH:6667000 Fax:6661991Email:[email protected]

Naviti Centre9 Naviti st Lautoka

PH: 6667000 Fax:6661991Email: [email protected]

NATIONAL TRAINING & PRODUCTIVITY CENTRE HANDBOOK · NATIONAL TRAINING & PRODUCTIVITY CENTRE...

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