NASCLA 2012 Annual Report

NASCLA 2012 ACCOMPLISHMENTS AND ACTIVITIES REPORT 01

ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORTNASCLA FISCAL YEAR 2011/2012

NASCLA 2012 Annual Report • Table of Contents

Table of Contents 1

A Note from the President & Executive Director 3 – 5

NASCLA Leadership 7 – 9

NASCLA Board of Directors 10 – 11

NASCLA Committees 12 – 13

NASCLA Staff 15

NASCLA 2012, 2013 and 2014 Strategic Plan • History, Mission and Objectives 16

NASCLA 2012, 2013 and 2014 Strategic Plan • Priorities and Accomplishments 17 – 18

NASCLA 2012, 2013 and 2014 Strategic Plan • Mission, Goals and Strategies 19

NASCLA Annual Conferences 21 – 23

NASCLA Annual Conference History 24 – 27

NASCLA Legal & Financial 28 – 29

NASCLA Accredited Examination Program 30 – 33

NASCLA Communication & Outreach 35 – 37

NASCLA Membership 39 – 41

NASCLA Honorary Members 42 – 45

NASCLA Educational Resources and Publications & NASCLA Publications, Inc.

2012, 2013 and 2014 Strategic Plan • Mission and Vision 47

2012, 2013 and 2014 Strategic Plan • Priorities and Accomplishments 48

2012, 2013 and 2014 Strategic Plan • Mission, Goals and Strategies 49

NASCLA Educational Resources and Publications & NASCLA Publications, Inc. Sales Charts 50 – 55

NASCLA © 2012

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20 NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES




A Note from the President & Executive Director

As we reflect on the past year, we are proud to see the many accomplishments made in 2012 that have further strengthened the foundation for the National Association of State Contractors Licensing Agencies’ (NASCLA) future. “Our primary mission is to strive for the better regulation of the construction industry to protect the health, welfare and safety of the general public.” Here are some of the accomplishments that we have completed that have assisted with our continued mission and growth over the years.

Association Meetings

The NASCLA Executive Committee and Board of Directors met bi-annually at the NASCLA Annual Conference and Mid Year Meeting. In the interim, conference calls and committee meetings were held to ensure the association’s communication remained strong and we allocated the time to accomplish the committee goals that were set forth.

The association held an annual Strategic Planning Meeting in the winter to guarantee the long-term success of the association.

The NASCLA 2012, 2013 and 2014 Strategic Plan and Flow Chart were available at all NASCLA Board of Directors Meetings to assist in staying on track by focusing on the goals, objectives and tasks that have been paved.

The association also held an annual Budgeting Meeting in the summer to ensure the financials were strong and the association remained stable during the changing economy. NASCLA 2012 Accomplishments

NASCLA’s 50th Anniversary, celebrating 50 Years of Excellence in Regulation, had special Past President and Honorary Member Presentations and Events held during the NASCLA 50th Annual Conference in Bend, Oregon on September 30 – October 4, 2012.

NASCLA Strategic Plan and Flow Chart for 2012, 2013 and 2014, updated and progress reports to the NASCLA Board of Directors.

NASCLA Model Legislation for Residential Prelicensure Education Requirements.

NASCLA Model Legislation for Specialty Contractors Licensure.

NASCLA Fiscal Policy and Procedures Committee New Policies for 2012: NASCLA Management Agreement with NASCLA Publications, Inc. and NASCLA Educational Resources and Publications (NERP). NASCLA Membership Dues Account Policy. NASCLA Conference Recording Policy.

NASCLA 2012 Mid Year Meeting and Annual Conference Reports on Accomplishments to NASCLA State Members and Non-Members. NASCLA developed a Governor Letter on NASCLA Meeting Accomplishments, which are available for NASCLA State Members upon written request.

NASCLA Accredited Examination Program for Commercial General Building Contractors & National Examination Database (NED). NASCLA has Four (4) State Members Administering the Accredited Examination and Eight (8) States Accepting the Accredited Examination. NASCLA Accredited Providers: PSI Services, LLC and Professional Examination Service (PES). In 2012, the NASCLA Accredited Examination Program Committee completed an update to the occupational analysis for the NASCLA Accredited Examination for Commercial General Building Contractors. The committee held a Subject Matter Expert (SME) Meeting during the NASCLA 2012 Mid Year Meeting to complete the project and finalize the new examination outline. The committee also made further revisions to the NASCLA Application and Procedures, specifically to the Financial Requirements.



NASCLA 2012 Accomplishments Continued

NASCLA Membership Plan Continued, the NASCLA Membership grew by Twenty Eight (28) New Members for FY 2011/2012, which included Four (4) New State Agencies: Alaska, Kansas (Johnson County), North Dakota and New Jersey.

NASCLA Membership Committee Developed New 50th Anniversary Campaign for state/local jurisdiction members. NASCLA obtained the National Association of Counties (NACo) Membership List to target home rules states. NASCLA Received Four (4) New State Members from the Three (3) Month Promotion: Alaska, Johnson County, Kansas, New Jersey and North Dakota.

NASCLA State Membership Resources Flyer and Banner Developed.

NASCLA Executive Committee Nomination Election Process and Policy Further Defined by the Committee. NASCLA Executive Committee Nomination Forms and Commitment Letter Developed.

NASCLA Board of Directors Orientation Program at the NASCLA 2012 Annual Conference, New Program Established.

NASCLA Board of Directors Consent Agenda for NASCLA Mid Year Meeting and Annual Conference, for NASCLA Committee Action Items/Motions that were discussed at the previous NASCLA Board of Directors Meeting during that same meeting and/or conference time.

The NASCLA Education Committee is in the Final Launch Stage for the State Member Education Program Module on Pre-Licensure, Continuing and Remedial Education. Developed Educational State Module Marketing Video Presentation for NASCLA State Members. Alabama will be the first state for program testing.

NASCLA Public Service Announcement (PSA) Contest Completed. The PSA’s on Hire a License Contractor and Natural Disaster are available for state members to co-brand with NASCLA.

NASCLA Resources Committee completed the NASCLA Toolkit for Contractor Regulators Website and the modules on Preventing Elderly Abuse and Disaster Recovery Planning.

NASCLA Partnership with National Construction Investigators Association (NCIA) held Annual Investigator Training Program in conjunction with the NASCLA 2012 Annual Conference in Bend, Oregon.

NASCLA Multi-State Western Sting Operation, June 2012 and National State Sting Operation, September 2012.

NASCLA 2012 Mid Year Meeting presentation from Drew Winters, Executive Director of the Florida Construction Industry Licensing Board, on the Florida licensure process.

NASCLA Bylaws Revised. NASCLA Educational Resources and Publications & NASCLA Publications, Inc. 2012 Accomplishments

NASCLA Educational Resources and Publications (NERP), New Non-Profit Entity, Formally Launched on September 1, 2011.

NASCLA Publications, Inc. Building Loan Refinance, May 2012.

NASCLA Publications, Inc. Liquidation, August 31, 2012.

NASCLA Educational Resources and Publications and JF Publishing, LLC 3-Year Contract Extension, April 2012.

NASCLA Consumer Guide for Home Improvement Project Publication Developed and Published.




NASCLA Educational Resources and Publications & NASCLA Publications, Inc. 2012 Accomplishments Continued

NASCLA Contractors Guide to Business, Law and Project Management New Developments Implemented September 1, 2012: New Publication Cover Design. New Publication Font Implemented for Print Cost Saving, Averages around 8% Reduction per Publication. CD ROMs with supplemental materials moves online for streamlining measures and cost savings. NASCLA Examination Tabs.

NASCLA Publications, Inc. Marketing Opportunities/Research. NASCLA Committee Projects for 2013

NASCLA Accredited Examination Committee Develop New Examination Brochure along with Surveying the Electrical and Journeyman Trades.

NASCLA Education Committee State Module for Pre-Licensure, Continuing and Remedial Education (Continued).

NASCLA Model Legislation Committee to Develop Investigator Training Program Core Content and Criteria along with Reviewing New Legislation Program from the NASCLA Resources Committee on Elderly Abuse Prevention and Disaster Response Program.

NASCLA Program Committee, Program Planning for the 2013 Mid Year Meeting and Annual Conference.

NASCLA Resources Committee Project on Developing Additional Modules for the NASCLA Toolkit for Contractor Regulators.

And much more to come…

Sincerely,

Angie Whitaker, CAENASCLA Executive Director

Craig P. Smith NASCLA President

Mission Statement

"Our organization is dedicated to the mutual assistance of its members in striving for the better regulation of theconstruction industry to protect the health, welfare and safety of the general public."




NASCLA Leadership • Fiscal Year 2011/2012 Craig P. Smith, President Oregon Construction Contractors Board

Craig P. Smith is the Administrator of the State of Oregon, Construction Contractors Board (CCB). He serves as executive officer of its nine-member Governor appointed Board, a position he has held since 2001. The CCB administers licensing and certification programs affecting 40,000 construction businesses, has 80 employees and biennial budget in excess of $16 million. As president of an Oregon based residential general contracting business in 1980, Mr. Smith was appointed by Oregon Governor Victor Atiyeh, to serve as a member of the Oregon Builders Board. He chaired the Board from 1983-1984. In 1985, Mr. Smith joined the staff of the Builders Board as a non-lawyer serving as the agency’s only hearings officer. From 1985-1996, he presided over thousands of contested case administrative hearings, including disciplinary actions and construction contract disputes. Mr. Smith has served as a member of the National and Oregon Associations of Administrative Law Judges in 1996-97 and served as the CCB’s chief administrative law judge (ALJ) in 1995-1996, during which time he supervised a group of ALJs which provided adjudication of matters before the CCB. Mr. Smith was selected to serve as the Board’s Deputy Administrator and chief enforcement officer in 1996—a position he held until becoming its Administrator in 2001. Mr. Smith holds a Bachelor of Science degree in Social Sciences from Oregon College of Education, now Western Oregon University, in Monmouth, Oregon.

Steve Pinther, 1st Vice President Idaho State Contractors Board Steve has been a residential building contractor in Southeastern Idaho for over 30 years. As Steve’s market area is mostly resort, the majority of his work has been custom second homes for out-of-state clients. Through the years Steve was able to assist the building profession in Idaho coming of age. A supporter of the first building code adoptions and charter director of the Local Builders Association of which he has served as president. As a director of the Idaho Building Contractors Association, of which he currently serving on the Executive Committee, he was an avid supporter/lobbyist for years in support of contractor regulation. He was subsequently appointed to serve on the first Idaho State Contractor Registration Board in 2005. Steve grew up in Southern Wyoming where he attended Cheyenne High School and the University of Wyoming in Laramie.



NASCLA Leadership • Fiscal Year 2011/2012 Keith Warren, 2nd Vice President & Immediate Past President Alabama Electrical Contractors Board

Keith Warren is the President of Warren & Co., Inc. – Management Solutions which he founded in September 1997. Keith began his career as an intern with Mike Weeks and Associates in 1991. He later joined the firm on a full-time basis. He also began his licensing board experience in 1991 when he was named Executive Assistant to the Board of Electrical Contractors. Shortly thereafter he was named Administrator of the Board and assumed supervision of the Board’s operations. Keith serves as the Executive Director for the following: Alabama Board of Electrical Contractors; Alabama State Board of Auctioneers; Alabama Board of Licensure for Professional Geologists; Alabama Massage Therapy Board; Alabama Board of Podiatry, Alabama Drycleaning Environmental Response Trust Fund Board, Board of Dental Examiners of Alabama, Alabama Security Regulatory Board, and the Alabama Athletic Commission. He is responsible for the day-to-day operation of the Boards. Keith also served as the Executive Director of the Alabama Board of Cosmetology appointed by Governor Don Siegelman in 1999/2000. Keith started his career in politics early on when he was adopted at the age of 5 weeks by Mr. and Mrs. James E. “Jimmy” Warren, who served 32 years in the Alabama House of Representatives. Keith was five weeks old when he visited the Alabama State Capitol with his new parents and being presented to Legislative Staff, Members and other State Officials. Keith is active in numerous civic and professional organizations. He earned lifetime membership in the Nationwide Register’s Who’s Who in Executives and Business in February 1999. He is a member of the Montgomery Area Chamber of Commerce. Keith is also the Past-President of the Alabama Association of Regulatory Boards and is the current 2nd Vice President, Immediate Past President and member of the Board of Directors of the National Association of State Contractors Licensing Boards (NASCLA). He is a member of First United Methodist Church of Montgomery, Alabama and pianist at Dalraida United Methodist Church of Montgomery, Alabama. He is currently a student at Troy University Montgomery.

Greg Crow, Treasurer Arkansas Contractors Licensing Board Gregory L. Crow is the Administrator for the Arkansas Contractors Licensing Board. He is a former Assistant Attorney General in the Arkansas Attorney General’s Office, working in the Civil Division. He is a 1986 graduate of Hendrix College in Conway, Arkansas, and a 1989 graduate of the University of Arkansas School of Law, graduating with High Honors. After law school he clerked for Judge William H. Billings of the Missouri Supreme Court before entering private practice in Fort Smith, Arkansas and Paragould, Arkansas. He has been with the Arkansas Contractors Licensing Board since 1999.



NASCLA Leadership • Fiscal Year 2011/2012 John C. Curl, 2nd Immediate Past President & Treasurer Elect South Carolina Residential Builders Commission

Over the past 25 years, John has developed 12 sub-divisions in the Florence area, consisting of over 1000 lots. As a homebuilder John has built 350 new homes in the Florence Darlington area as well as numerous additions and renovations. He has also built over 200 multi-family units. In addition to the utility construction work for sub-divisions, he has done numerous general contracting jobs including bank buildings, a veterinarian's office, a doctor’s office, fast food restaurants, office up-fits and retail up-fits. John has been a long time member of the Florence Chamber of Commerce, the Board of Realtors, the Better Business Bureau and the Home Builders Association. He served four terms as local President with the Home Builders Association of the Greater Pee Dee, three terms as District Vice President for the South Carolina Home Builders Association, and six years as a Director on the National Association of Home Builders. He received Builder of the Year in 1991 and 2000. John also received the State Distinguished President Award in 1990 and 1991. In 1995, he was first appointed to the Residential Builders Commission by Governor David Beasely and was subsequently re-appointed twice for four year terms. He served three years as Vice Chairman, and was on the first Investigative Review Committee. From 2000 to 2007 John served as Chairman. During that time he worked on the re-write of the Practice Act for the Residential Builders Commission and updated the Residential Construction Standards. He testified at sub committees and full committee hearings in both the House and Senate on matters that concern the Residential Builders Commission. He was the representative for the Commission to establish the bank of questions to be used for the current licensing exam. He also represented the Commission at the Codes Council regarding the conversion to the new International Code. He held hearings to establish regulations to license plumbers, electricians and HVAC Contractors. In addition to serving as Chairman, John was also appointed by the Commission to serve as a hearing officer for the Residential Builders Commission in 2000. Upon his resignation as a board member of the Commission in October 2007, he agreed to continue serving as a hearing officer and in January 2008 was appointed by the South Carolina Contractors Licensing Board as a hearing officer. John has been involved for many years with the National Association of State Contractors Licensing Agencies (NASCLA). In 2003 he became a board member and is now serving as 2nd Immediate Past President and Treasurer Elect on the Executive Committee. John also serves on the Advisory Board for The National Bank of South Carolina (NBSC) and the Board of Trustees for The South Carolina Home Builders Self Insurers Fund.



NASCLA Board of Directors • Fiscal Year 2011/2012

Kathy LeCroix, Executive DirectorAlabama Board of Heating, Air Conditioning and Refrigeration Contractors

Keith Warren, Executive DirectorAlabama Electrical Contractors Board

J.R. “Chip” Carden, Jr., Executive DirectorAlabama Home Builders Licensure Board

Joseph C. Rogers, Jr., Executive SecretaryAlabama Licensing Board for General Contractors

Alfred Tunstill, Executive Director Alabama Plumbers & Gas Fitters Examining Board

(Retired July 2012)

Greg Crow, Administrator Arkansas Contractors Licensing Board

Stephen P. Sands, RegistrarCalifornia Contractors State License Board

Mark Browne, Program DirectorColorado State Electrical Board and Examining Board of Plumbers

Clifford Cooks, Program ManagerDistrict of Columbia, Department of Consumer & Regulatory Affairs

Eduardo R. Ordonez, Executive DirectorGuam Contractors License Board

Verna Oda, Executive OfficerHawaii Contractors License Board

Steve Pinther, Board MemberIdaho State Contractors Board

Dawn Bellis, General CounselKentucky Department of Housing, Buildings and Construction

Michael McDuff, Executive DirectorLouisiana State Licensing Board for Contractors



NASCLA Board of Directors • Fiscal Year 2011/2012

John M. Sullivan, II, Executive Director Mississippi State Board of Contractors

(Resigned July 2012)

Margi Grein, Executive OfficerNevada State Contractors Board

Robert “Robbie” Brooks, Jr., Executive DirectorNorth Carolina State Board of Examiners of Electrical Contractors

Dale Dawson, Executive DirectorNorth Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

Nancy Routh, Associate Secretary/Treasurer North Carolina Licensing Board for General Contractors

Nathan Powell, Administrator Oklahoma Construction Industries Board

(Retired October 2011)

Craig P. Smith, AdministratorOregon Construction Contractors Board

George Whalen, Executive DirectorRhode Island Contractors’ Registration and Licensing Board

Janet Baumberger, AdministratorSouth Carolina Residential Builders Commission

John Curl, Hearing Officer South Carolina Residential Builders Commission

Carolyn Lazenby, Executive DirectorTennessee Board for Licensing Contractors



NASCLA Committees • Fiscal Year 2011/2012

Accredited Examination Program Committee Heidi Lincer-Hill (CA), Chair Greg Crow (AR)Kathy LeCroix (AL)Al Nyman (FL)Joe Rogers (AL)Doug Traylor (LA)George Whalen (RI) Accredited Examination Program Submarketing Committee Greg Crow (AR), Chair Heidi Lincer-Hill (CA)Al Nyman (FL)Nancy Routh (NC)Vic Weston (LA)George Whalen (RI) Education Committee John Curl (SC), Chair Dawn Bellis (KY)Mark Browne (CO)Charles Hickey (GA)Kathy LeCroix (AL)Brooks Myers (TX)Al Nyman (FL)Steve Pinther (ID)Craig P. Smith (OR)George Whalen (RI)

Fiscal Policy & Procedures Committee Greg Crow (AR), Chair (FY 11/12) Robbie Brooks (NC) (FY 11/12)John Curl (SC)Steve Pinther (ID)Craig P. Smith (OR)Keith Warren (AL)George Whalen (RI) (FY 12/13) Membership Committee George Whalen (RI), Chair Mark Browne (CO)Margi Grein (NV)Kathy LeCroix (AL)Nancy Routh (NC)Craig P. Smith (OR)Keith Warren (AL) Model Legislation and Special Projects Committee Jamie Durham (AL), Chair Kathy LeCroix (AL), Co-ChairDawn Bellis (KY)Hendon Coody (AL)Greg Crow (AR)Jessica Fotinos (AZ)Roger Hales (ID)Ellen Leonard (AL)Craig P. Smith (OR)George Whalen (RI)

NASCLA Committees • Fiscal Year 2011/2012



Nomination Committee Keith Warren (AL), Chair Robbie Brooks (NC)Greg Crow (AR)John Curl (SC)Margi Grein (NV) Carolyn Lazenby (TN)Kathy LeCroix (AL)George Whalen (RI) Program Committee Steve Pinther (ID), Chair Dawn Bellis (KY)John Curl (SC)Dale Dawson (NC)Margi Grein (NV)Kathy LeCroix (AL)Michael McDuff (LA)Craig P. Smith (OR)Keith Warren (AL) Publications Committee George Whalen (RI), Chair Robbie Brooks (NC)Greg Crow (AR)Dale Dawson (NC)Steve Pinther (ID)Joe Rogers (AL)Craig P. Smith (OR)

Residential Committee Steve Pinther (ID), Chair Janet Baumberger (SC)Dale Dawson (NC)Charles Hickey (GA)Brooks Myers (TX)Al Nyman (FL)Vicki Pickering (AR)Nancy Routh (NC)George Whalen (RI)Derrick Williams (SC) Resources Committee Margi Grein (NV), Chair Dawn Bellis (KY)Michael McDuff (LA)Joe Rogers (AL)Stephen Sands (CA)Craig P. Smith (OR)Keith Warren (AL)



NASCLA Staff Angie Whitaker, Executive Director National Association of State Contractors Licensing Agencies • NASCLA

Angie Whitaker is currently the National Association of State Contractors Licensing Agencies Executive Director. Angie has worked for the association since February 2003. During this time with the association she has had the opportunity to work firsthand with the NASCLA Executive Officers, Board of Directors and Members. Angie also manages NASCLA Publications, Inc. an Arizona For-Profit Corporation, and NASCLA Educational Resources and Publications. NASCLA publishes the NASCLA Contractors Guides to Business, Law and Project Management publications for over 20 state agencies for candidates that are studying for their contractor’s license along with other consumer awareness publications and has partnered with the International Code Council (ICC) on state specific code publications. Angie graduated from Arizona State University with her Bachelor of Arts Degree in Communication from the Hugh Downs School of Human Communications in December 1999. Angie received her Master Certificate in Business Management from Tulane University Freeman School of Business and has received her Certified Association Executive (CAE) certification through the American Society of Association Executives (ASAE). Angie is active with the Federation of Associations of Regulatory Boards (FARB) and is a FARB Board Member. Angie also serves on the Arizona Society of Association Executives (AzSAE) Board of Directors and is a member of the American Society of Association Executives (ASAE). Kirsten Zacharias, Program Coordinator National Association of State Contractors Licensing Agencies • NASCLA

Kirsten Zacharias currently serves as NASCLA's Program Coordinator. Kirsten joined the NASCLA Staff in February of 2011. Her primary responsibilities are to work hand in hand with the NASCLA Program Committee to plan, execute and participate in NASCLA meetings and conferences. Kirsten also works closely with NASCLA's Executive Director to carry out association projects. In May of 2005, Kirsten graduated from Arizona State University with her Bachelor of Arts Degree in Communication. She is also a member of the Arizona Sunbelt Chapter of Meeting Planners International (AZMPI). Fernando Orona, Publications Coordinator National Association of State Contractors Licensing Agencies • NASCLA

Fernando joined the NASCLA Staff in October 2010 as NASCLA Publications, Inc. (NPI) Publications Coordinator. He comes from a strong printing and customer service background which is of great help to NPI. His responsibilities are to oversee NASCLA Educational Resources & Publications (NERP) and NASCLA Publications, Inc. (NPI) customers, accounts and daily activities, as well as assist with the production of new and updated publications. Fernando maintains the day-to-day administration at the NASCLA office and is looking forward to assisting in future projects for the association.



NASCLA 2012, 2013 & 2014 Strategic PlanHistory, Mission and Objectives History

The National Association of State Contractors Licensing Agencies (NASCLA) was founded in 1962 as a nonprofit organization. Its membership is comprised of states that have enacted laws regulating the business of contracting.

Mission

“Our organization is dedicated to the mutual assistance of its members in striving for the better regulation of the construction industry to protect the health, welfare and safety of the general public.”

Objectives

The association’s constitution lists the nine objectives that form the primary purpose of NASCLA. These objectives are as follows:

1. To promote the protection of the public health and safety through the licensing of contractors.

2. To provide a forum for the discussion of problems common to the regulation of the construction industry and to develop solutions.

3. To assist licensing agencies in developing contractor licensing laws and rules.

4. To provide a clearinghouse for information concerning court decisions, attorney general opinions

and disciplinary proceedings.

5. To provide technical assistance in the development of license classification systems.

6. To provide mutual assistance in the standardization of licensing examinations.

7. To provide consultation on office procedures and administration.

8. To educate the public as to the benefits of using licensed contractors.

9. To provide a continuing education program for the construction industry.



NASCLA 2012, 2013 & 2014 Strategic PlanPriorities and Accomplishments Examinations

Developed accredited licensing examinations for contractors to promote standardization, completed.

Determine whether NASCLA should pursue additional exams, pending completion by the NASCLA Accredited Examination Program Committee.

Education and Training

Create a training program for certification of investigators, pending completion by the NASCLA Model Legislation Committee.

Image/Branding/Identify

Create a brand image for NASCLA that communicates our global leadership in construction regulation to make NASCLA more effective, Angie Whitaker, NASCLA Executive Director, provided a marketing plan and proposal from MIG, Inc. to the NASCLA Executive Committee.

Identify the needs of home rule/local justifications to promote membership in NASCLA, pending completion and progress by the NASCLA Membership Committee.

Model Standards and Guidelines

Establish a pre-licensure educational and experience guidelines and requirements for regulatory agencies to promote consistency in licensing, completed by the NASCLA Model Legislation Committee.

Develop model policy and procedures for regulatory agencies for implementation of a new agency, completed by the NASCLA Model Legislation Committee.



NASCLA 2012, 2013 & 2014 Strategic PlanPriorities and Accomplishments Organizational Efficiency

Explore the possibility of merging NPI and NASCLA into one organization, completed by the NASCLA Executive Committee and Board of Directors.

NASCLA Publications, Inc. liquidated as of August 31, 2012.

NASCLA Educational Resources and Publications created as of September 1, 2012.

Member Benefits

Expand NASCLA Disciplinary Database to include unpaid fines, suspensions, etc., pending completion. The NASCLA Disciplinary Database was updated to take electronic submissions by the NASCLA State Members, completed by the NASCLA Residential Committee.

Identify a comprehensive “tool box” of resources for regulatory agencies to provide value to NASCLA Members, completed the NASCLA Toolbox for Contractor Regulators on the NASCLA Members only website. The first 2 modules on Elderly Abuse Prevention Program and Disaster Response Program completed by the NASCLA Resources Committee.

Create a clearinghouse of speakers and presenters for states to use, pending completion by NASCLA Staff.

Establish NASCLA regional chapters to promote NASCLA, tabled the priority at this time by the NASCLA Executive Committee and Board of Directors.

Develop a training program or orientation of NASCLA (history, purpose, etc) for new board members or staff members from state agencies, completed by Angie Whitaker, NASCLA Executive Director, and NASCLA Nomination Committee.



NASCLA 2012, 2013 & 2014 Strategic PlanMission, Goals and Strategies



NASCLA Annual Conferences

Conference Attendance

The National Association of State Contractors Licensing Agencies (NASCLA) held its first Annual Conference in Salt Lake City, Utah in 1961. Since then, the NASCLA Annual Conference has become a must attend event each year. NASCLA Conference Attendance from 2004 – 2008 has almost doubled. The Annual Conferences would not be possible without the attendance of our members, support of our sponsors and the hard work of the NASCLA Program Committee and Staff. Each year the NASCLA staff diligently promotes the conference to all of the members along with targeting non-members, trade associations, construction firms and other professionals in the industry.




Continued Growth

In the following section you will find tools that have been created over the past few years to ensure that the Annual Conferences continue to grow and exceed our expectations.

Conference Marketing Tools

The conference marketing really geared up in 2007 when we implemented a conference marketing plan that focused on targeting new state members and others in the construction industry. Below are some of the marketing tools that NASCLA has created to enhance conference awareness and attendance.

• Conference Marketing Plan • Save the Date Postcards • Conference Marketing Brochures • At-A-Glance Agendas • Program Agenda • E-Blast System • Tradeshows • National and Local Advertisements • NASCLA Website • Social Media

Conference Programs

The NASCLA Program Committee and staff continue to bring new ideas to the conference each year. Below are some of the advantages that the NASCLA Conference Attendee’s gain by attending the conference.

• General Sessions • Speakers (Industry Experts) • Round Table Discussions • NASCLA Committee Meetings • Continuing Legal Education (CLE) • Report of States • Networking/Excursion Opportunities • Sponsorship Opportunities • National Awards • Trainings/Certifications • Conference Session Recordings and Marketing Strategy




Conference Sponsorship

The NASCLA Conference Sponsorship Opportunities were created in 2006. Since implementing this plan we have increased our conference revenue by almost $40,000. In 2006, when the plan was first created we received $20,000 in corporate sponsorships, since then we have increased each year with 2008 being our best year ever, where we received $39,000.

Conference Sponsorship Opportunities

• Vendor Booth Displays during Conference

• Banner Recognition during all General Sessions

• Advertisements in the Conference Program Agenda

• Audio/Visual Recognition throughout the 4 Day Conference

Conference Partnership

The National Association of State Contractors Licensing Agencies (NASCLA) started a partnership with the National Construction Investigator Association (NCIA) during the NASCLA 2011 Annual Conference and will continue again this year to work together with them on their NCIA Investigator Training Program in Bend, Oregon on September 30 – October 3, 2012. NASCLA and NCIA have partnered together to hold our conferences in conjunction with one another so our state members would be able to attend both events in the same location. Hopefully by doing so, this will save on travel cost and make this a win-win for both associations. For the second time, NASCLA will be recording each General Session and posting these recordings on the NASCLA Member’s Only section of the website.

• Waived Conference Registration Fees

• Tickets to the Closing Banquet

• Speaking Opportunities

• NASCLA Website Recognition

• Promotional Items



NASCLA Annual Conference History



NASCLA Legal & Financial

The NASCLA Fiscal Policy and Procedures Committee was formed in 2003 to oversee the fiscal affairs of the association.

Legal & Financial Accomplishments • NASCLA and NASCLA Publications, Inc. (NPI) Monthly Financial Reports are submitted to the NASCLA Executive Committee and Fiscal Policy and Procedures Committee.

• NASCLA Budgeting Meeting held annually in the late spring or early summer to review interim financials and develop the forecasted budgets for both NASCLA and NASCLA Publications, Inc. (NPI).

• NASCLA Conflicts of Interest Policy Acknowledgement Statement, Disclosure Acknowledgement Statement and Excess Benefit Transaction Statement for NASCLA Officers and Board of Directors to sign annually.

• NASCLA Administrative Services Agreement for the purpose of tax savings was completed and reviewed by Snell & Wilmer, L.L.P Law Offices.

• Snell & Wilmer, L.L.P. reviewed NASCLA’s Non-Profit Status and reported the association in good standing.

• Mukai, Greenlee and Company, P.C. performs yearly audits and tax preparation for both NASCLA and NASCLA Publications, Inc. (NPI). Retained services from 2003 – 2008.

• Reese Anderson, NASCLA’s Legal Counsel. Legal Counsel reviews all NASCLA and NASCLA Publications, Inc. (NPI) Contracts and Legal/Financial Matters.

• Gwen Derse, NASCLA Bookkeeper, for the office.

• NASCLA Fiscal Policy and Procedures Committee develop internal control measures, policies and procedures for the office.

• NASCLA Publications, Inc. purchased new office building.

• NASCLA Articles of Incorporation, Constitution and Bylaws have been reviewed and revised by the NASCLA Board of Directors.

• NASCLA Health Insurance Coverage.

• NASCLA New Employee Handbook.

• NASCLA 401k Plan.

• NASCLA Expense and Travel Policies and Procedures Manual.



NASCLA Legal & Financial

Legal & Financial Accomplishments • NASCLA Engagement Letter with Reese Anderson, Pew & Lake, P. L.C.

• NASCLA Officer, Board of Director and Committee Member Policy and Procedure Manual.

• Mayer, Hoffman & McCann, P. C. hired in 2009 to perform yearly audits and tax preparation for both NASCLA and NASCLA Publications, Inc. (NPI).

• NASCLA Whistleblower Policy.

• NASCLA Record Retention Policy.

• NASCLA and NASCLA Publications Inc, (NPI) bi-monthly Management Reports are submitted to the NASCLA Executive Committee and Fiscal Policy and Procedures Committee.

• NASCLA Management Agreement with NASCLA Publications, Inc. renewed in 2011 and 5 Year Policy established.

• NASCLA Publications, Inc. Non-Profit Research finalized with Legal Counsel and CPA Firm.

• NASCLA Educational Resources and Publications, New Non-Profit Entity created and approved by the IRS with assistance from our Legal Counsel and CPA Firm.

• NASCLA Bylaws Revised, March 2011.

• NASCLA Publications, Inc. Conflict of Interest and Disclosure Policy Established.

• NASCLA Educational Resources and Publications (NERP) created on September 1, 2012.

• NASCLA Management Agreements with NASCLA Educational Resources and Publications (NERP) and NASCLA Publications, Inc. (NPI) implemented on September 1, 2012.

• NASCLA Publications, Inc. (NPI) Rental Agreement with NASCLA and Sublease Agreement between NASCLA and NASCLA Educational Resources and Publications on September 1, 2012.

• NASCLA Bylaws Revised, April 2012.

• NASCLA Publications, Inc. (NPI) Liquidated on August 31, 2012.

• JF Publishing, LLC 3 year contract with NASCLA Educational Resources and Publications (NERP) implemented on August 1, 2012.



NASCLA Accredited Examination Program

The National Association of State Contractors Licensing Agencies (NASCLA) Accredited Examination Program Committee has been working diligently to finalize the details of the NASCLA Accredited Examination Program for Commercial General Building Contractors. There have been many people and organizations who have provided input over the last nine years to define the goals and procedures for the long awaiting program. NASCLA is excited to announce that the NASCLA Accredited Examination Program for Commercial General Building Contractors has been launched!

The NASCLA Accredited Examination Program is an approval and accreditation process for testing providers and examinations, which was developed to:

• Improve the overall quality and validity of contractor licensing examinations.

• Reduce the redundant licensing examination requirements for contractors who travel across different jurisdictions.

• Store applicant examination information in the National Examination Database (NED), allowing jurisdictions to verify that applicants have passed a NASCLA Accredited Examination.

RFP Language

State Regulatory Agencies Request for Proposal (RFP) Language:

“Each vendor must be a NASCLA Approved Provider. Each vendor must base the exam for commercial general building contractor on the National Job Analysis and Test Specifications developed by NASCLA. Each exam for commercial general building contractors must be a NASCLA Accredited Exam.”




History

The NASCLA Accredited Examination Program was kicked into high gear in 2005 by Israel Torres, NASCLA Past President (2004-2006). NASCLA marketed the NASCLA Accredited Examination Program to testing providers with an outcome of nine (9) testing providers signing the NASCLA Confidential Information and Intellectual Property Agreement.

Professional Examination Service (PES) completed the Job Occupational Analysis and Construction Resources Group was hired as the PR firm. NASCLA also partnered with the Associated General Contractors (AGC), Associated Builders and Contractors, Inc. (ABC) and other national trade associations to promote the NASCLA Accredited Examination Program.

In 2006, the NASCLA Examination Model was developed. NASCLA hired ShareVista to install and operate the National Examination Database (NED). NASCLA also hired Kara Schmitt, KNK Consulting, as the Psychometric Auditor and Mukai, Greenlee & Company, P.C. as the Business Financial Auditor. The following occurred within the Legal/Business Structure/Budget of the NASCLA Accredited Examination Program:

• Finalized Infrastructure

• Revised Standards

• Errors and Omission Insurance

• RFP Language

• NASCLA State Marketing Survey

In 2007, NASCLA obtained one (1) Testing Provider and one (1) State for the NASCLA Accredited Examination Program: PSI Services, LLC and Alabama General Contractors Board. The National Examination Database (NED) was completed. In January 2007, NASCLA obtained Errors and Omission Insurance and the NASCLA Application to become a NASCLA Accredited Examination Provider and Procedures were finalized. Announcements were provided quarterly in NASCLA’s Newsletter and on the website. Session Proposals were submitted at the Applied Testing Professionals (ATP) Annual Conference and the CLEAR Annual Conference. In 2008, PSI Services, LLC was named the first NASCLA Approved Provider for the NASCLA Accredited Examination Program. The National Examination Database (NED) was completed and the servers were installed at the NASCLA office by ShareVista.




History

In 2009, PSI Services, LLC and Professional Examination Service (PES) became NASCLA Accredited Providers. Also, the NASCLA Accredited Examination Program was officially launched. The NASCLA Accredited Examination Program Submarketing Committee launched the Accredited Examination Brochures.

In 2010, three (3) NASCLA State Members began administering the examination and a total of seven (7) NASCLA State Members began accepting the NASCLA Accredited Examination Program for Commercial General Building Contractors. NASCLA also launched the National Examination Database (NED). NED is a national registry that serves as a clearinghouse for people that have taken the NASCLA Accredited Examination. NED has two (2) main features:

1. Applicants register on NED in order to send their transcripts on to other state contractor licensing agencies and

2. State agencies access NED to view applicants’ transcripts and validate if they have passed the examination. The association also released the NASCLA National Examination Database Handbook for State Agencies. The handbook contains the following information:

• Introduction and Background on the NASCLA Accredited Examination Program for Commercial General Building Contractors.

• Step-by-step procedures for accessing NED and viewing Candidates’ transcripts.

• A reference list of states that are currently administering and/or accepting the examination.

• FAQ’s that candidates may have.

• A map highlighting the states that are administering and accepting the exam (potential states are also included).



History

In 2011, four (4) NASCLA State Members began administering the examination and a total of eight (8) NASCLA State Members began accepting the NASCLA Accredited Examination Program for Commercial General Building Contractors. NASCLA Member States Administering the Examination

• Alabama Licensing Board for General Contractors

• Georgia State Licensing Board for Residential and General Contractors

• Mississippi State Board of Contractors

• South Carolina Contractors Licensing Board NASCLA Member States Accepting the Examination

• Alabama Licensing Board for General Contractors

• Arkansas Contractors Licensing Board

• Georgia State Licensing Board for Residential and General Contractors

• Louisiana State Licensing Board for Contractors

• Mississippi State Board of Contractors

• North Carolina Licensing Board for General Contractors

• South Carolina Contractors Licensing Board

• Tennessee Licensing Board for Contractors

In 2012, the NASCLA Accredited Examination Program Committee completed an update to the occupational analysis for the NASCLA Accredited Examination for Commercial General Building Contractors. The committee held a Subject Matter Expert (SME) Meeting during the NASCLA 2012 Mid Year Meeting to complete the project and finalize the new examination outline. The committee also made further revisions to the NASCLA Application and Procedures, specifically to the Financial Requirements.




NASCLA Communication & Outreach

Communication and Outreach Accomplishments

• NASCLA holds membership with the Federation of Associations of Regulatory Boards (FARB) and Council on Licensure, Enforcement and Regulation (CLEAR) and the International Code Council (ICC).

• NASCLA made donations to the National Construction Investigators Association (NCIA) and the Associated General Contractors (AGC) “Educational Research Foundation for Hurricane Katrina Construction Workers Relief Fund.”

• NASCLA Attendance at the Arizona Registrar of Contractors Building Blocks for the Community Awards Banquet.

• NASCLA Tradeshow Attendance at Air Conditioning Contractors of America (ACCA).

• NASCLA Logo, Trademarked and Registered.

• NASCLA Letterhead.

• NASCLA Newsletters (Quarterly).

• NASCLA Monthly Conference Call with Executive Committee, Board of Directors and Committees.

• NASCLA Press Releases.

• NASCLA Articles in Industry Trade Publications/Newsletters.

• NASCLA National Awards for “Community Service in Contracting and Innovation in Regulation.”

• NASCLA Website and Contractor Disciplinary Database Overhaul.

• NASCLA Mid Year Meeting Format to Include NASCLA Committee Meetings.

• NASCLA Vendor Booth.

• NASCLA Residential Construction Standards.

• NASCLA Consumer Awareness Brochures:

• Hire a Licensed Contractor

• A Consumer's Guide to Home Improvement Contracts

• Consumer Checklist for Hiring a Contractor

• NASCLA Recovery Fund Publication.

• NASCLA Contractor’s State Licensing Information Directory, Updated Annually.





• NASCLA Model Legislation Residential Construction Licensing.

• NASCLA Model Legislation Commercial Construction Licensing.

• NASCLA Membership Plan and Outreach.

• NASCLA Consumer Website Page.

• NASCLA Website Redesign and Upgrade.

• NASCLA Electronic E-Blast System Installed to Disseminate Association Correspondences to NASCLA Members.

• NASCLA 2010 National State Licensing Research on Commercial, Residential, Electrical, Plumbing, HVAC/R and Home Rule Jurisdictions.

• NASCLA Certification/Training Programs.

• NASCLA worked diligently with the National Construction Investigator Association (NCIA) to partner with them on their NCIA Annual Investigator Training Program in Savannah, Georgia on August 21-24, 2011.

• NASCLA Protect Yourself After a Disaster, Don’t Get Scammed Brochure Developed.

• NASCLA Public Service Announcement Campaign.

• NASCLA Contractors Disciplinary Database Electronic Upgrade.

• NASCLA 2011 Annual Conference Session Recordings and Marketing Strategy.

• NASCLA Education Committee developed State Module for Pre-Licensure and Continuing Education.

• NASCLA 1-Day Strategic Planning Workshop with Facilitator Michael Barrett, Resonance, LLC, and NASCLA Board of Directors was held at the NASCLA 2011 Mid Year Meeting. The NASCLA Board of Directors formulated and finalized the New NASCLA Strategic Plan and Flow Chart for 2011, 2012 and 2013.

• NASCLA Executive Director and Board Chairman Roundtable Session.





• NASCLA’s 50th Anniversary, celebrating 50 Years of Excellence in Regulation, had special Past President and Honorary Member Presentations and Events held during the NASCLA 50th Annual Conference in Bend, Oregon on September 30 – October 4, 2012.

• NASCLA 2012 Mid Year Meeting and Annual Conference Reports on Accomplishments to NASCLA State Members and Non-Members. NASCLA developed a Governor Letter on NASCLA Meeting Accomplishments, which are available for NASCLA State Members upon written request.

• NASCLA Accredited Examination National Press Release, Released to Trade Associations.

• NASCLA Membership Committee Developed New 50th Anniversary Campaign for state/local jurisdiction members. NASCLA obtained the National Association of Counties (NACo) Membership List to target home rules states. NASCLA Received Four (4) New State Members from the Three (3) Month Promotion: Alaska, Johnson County, Kansas, New Jersey and North Dakota.

• NASCLA State Membership Resources Flyer and Banner Developed.

• NASCLA Board of Directors Orientation Program at the NASCLA 2012 Annual Conference, New Program Established.

• NASCLA Resources Committee completed the NASCLA Toolkit for Contractor Regulators Website and the modules on Preventing Elderly Abuse and Disaster Recovery Planning.

• NASCLA Partnership with National Construction Investigators Association (NCIA) held Annual Investigator Training Program in conjunction with the NASCLA 2012 Annual Conference in Bend, Oregon.

• NASCLA Multi-State Western Sting Operation, June 2012 and National State Sting Operation, September 2012.

• NASCLA 2012 Mid Year Meeting presentation from Drew Winters, Executive Director of the Florida Construction Industry Licensing Board, on the Florida licensure process.

• NASCLA Consumer Guide for Home Improvement Project Publication Developed and Published.



NASCLA Membership

The National Association of State Contractors Licensing Agencies (NASCLA) membership is comprised of state and local contractor licensing agencies, construction firms, construction trade associations and others associated with the construction industry. Membership benefits include the opportunity to network with state contractor licensing regulators, construction industry trade associations and licensing professionals at our NASCLA Annual Conference held annually. The membership levels are as follows:

State Membership Limited to states that have enacted laws to regulate the business of contracting.

Associate and Contractor Membership Limited to contractor trade associations, contracting firms, construction material suppliers and regional (county, city or municipality) contractor licensing agencies. Also, limited to contractor firms, individual contractors and construction material suppliers.

Affiliate Membership Limited to former employees of state contractor licensing agencies and board members of such agencies who are not actively engaged in the contracting business.

Business Membership Limited to firms whose business is related to the construction industry. These members shall not use the name of the association and its logo or in any manner refer to NASCLA in their advertising, selling or soliciting.



NASCLA Membership

40

35

30

25

20

15

10

5

0

55

50

45

40

35

30

25

20

15

10

5

0

FiscalYear

FiscalYear

120

100

80

60

40

20

0

2000/01FiscalYear 2001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09 2011/122010/112009/10

2000/01 2001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09 2011/122010/112009/10

2000/01 2001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09 2011/122010/112009/10



NASCLA Membership

14

12

10

8

6

4

2

0

4

3

2

1

0

2000/01FiscalYear 2001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09 2009/10

2000/01FiscalYear 2001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09 2009/10

2010/11 2011/12

2010/11 2011/12



NASCLA Honorary Members



NASCLA Educational Resources and Publications & NASCLA Publications, Inc. 2012, 2013 & 2014 Strategic Plan Mission and Vision

NASCLA Educational Resources and Publications was created on September 1, 2012 as a nonprofit 501(c)6 organization. NASCLA Publications, Inc. (NPI) is a for-profit Arizona corporation, a subsidiary of the National Association of State Contractors Licensing Agencies (NASCLA). NPI was established in 1997. NPI publishes business and law manuals for state contractors licensing boards across the country.

Mission Statement

“To develop and publish the finest educational materials that enhances education and provides consumer awareness.”

Vision

“To be the publisher of choice for the construction industry.”



NASCLA Educational Resources and Publications & NASCLA Publications, Inc. 2012, 2013 & 2014 Strategic Plan Priorities and Accomplishments

Marketing

• Developed a marketing strategy for new regulatory agencies to encourage interest in NPI Products. Completed the NPI Marketing Brochure and Basic Mini Book for marketing purposes.

• Market NPI Products to home rule jurisdictions, publication mailings have been completed on the product line to home rule jurisdictions.

• Utilize current members and board to assist with marketing to neighboring states, this has been completed in conjunction with the NASCLA Membership Committee.

• Determine which local governments are conducting testing in order to market to them, completed.

• Develop a brand strategy for NASCLA and NPI, the priority was tabled by the NPI Board of Directors.

Research

• Identify potential markets and determine if there is a market for new publications, completed.

Products

• Develop a plan for code-book publishing to diversify, completed.

• Explore opportunities to partner with software companies to develop custom licensing software, the priority is pending. We have worked with multiple software companies on the possibly and held meetings with some of the software vendors at the NASCLA 2010 Annual Conference. The idea of a NASCLA Technology Committee may be the best solution to assist the states with the RFP selection all the way to software implementation.

• Provide pre-license/continuing education to elevate the competency of contractors, pending completion by the NASCLA Education Committee.

• Expand contractor disciplinary database to include unlicensed activity to assist agencies in the regulatory process, pending further review by the NASCLA Residential Committee.

Organizational Capability

• Review structure of NPI board to optimize human resources and operational output, completed.

• Establish a method to ensure we’ve got insight into new technologies. The NASCLA Publications Committee has reviewed research.

• Develop retention and succession planning for executive staff, completed by the NASCLA Publications, Inc. Board of Directors.



NASCLA Educational Resources and Publications & NASCLA Publications, Inc. 2012, 2013 & 2014 Strategic Plan Mission, Goals and Strategies



Our 50th year marks a very special milestone within the association’s history and we are elated to be celebrating our “Golden Anniversary” with so many longtime association members,past presidents, honorary members, colleagues and friends. These members and leaders have advanced the association through half a century and without their dedication we would not be where we are today!

So, it is with true honor that we thank each of you, our colleagues and friends, for these amazing50 Years of Excellence in Regulation!

Thank You NASCLA!

NASCLA

23309 North 17th Drive

Building 1 • Unit 110

Phoenix, Arizona 85027

Phone 623-587-9354

Fax 623-587-9625

[email protected]

www.nascla.org

NASCLA 2012 Annual Report

Documents

Transcript of NASCLA 2012 Annual Report