Nalco’s Software+Services Partnership · PDF fileSr. Industry Development Manager -...
Transcript of Nalco’s Software+Services Partnership · PDF fileSr. Industry Development Manager -...
© Copyright 2010, OSIsoft LLC. All rights reserved.
Nalco’s Software+Services Partnership
with OSIsoft and Microsoft:
Enabling Business Value in Real-Time
Randy Esposito
Sr. Industry Development Manager - Automation
Nalco Company – Energy Services Division
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AGENDA
• Overview of Nalco
• Nalco’s Value Proposal and Service Model
• Challenges
• Solutions and Data Views
• Future direction
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Nalco Company: Essential Expertise for Water, Energy, and AirSM
• World’s leading process improvement company
• 70,000 customers in more than 130 countries
• 75 years of experience in the hydrocarbon industries
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Nalco and the Oil & Gas Challenge
• Margins for refining are slimmer than ever
• Refineries run off of design capacity
• Refiners must go years without a shutdown
Nalco provides specialty chemical treatments and
services that aid in processing and protect assets so
refineries can keep running longer without a shutdown
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Nalco’s Value Proposal
• Visibility Across Customer Chain
• Software + Services
• Enabling People to Provide Value-Add
“This solution allows us to offer our customers high-quality performance data, and allows them and our service engineers to optimize treatment programs for maximum cost/performance and sustainability credits, as well as benchmark their operations .”
Steve Taylor, President, Energy Services Division, Nalco
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Nalco’s Approach to Energy Services
3. Document and Communicate Valueo Data Management and Interpretationo Turning Data into Customer Valueo Communicating Value to our Customers
2. Apply “Best-In-Class” Technologyo Chemistryo Controlo Monitoring
1. Understand the System
– “Best Practices” Audits
– MOC Audits
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Nalco’s Approach to Energy Services
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2. Apply “Best-In-Class” Technologyo Chemistryo Controlo Monitoring
3. Document and Communicate Valueo Data Management and Interpretationo Turning Data into Customer Valueo Communicating Value to our Customers
Highly Manual and Time-Consuming
1. Understand the System
– “Best Practices” Audits
– MOC Audits
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Challenge: Islands of Information
Inventory Mgmt
Various data sources within one process unit…
DCSLIMS
Process Historian
Instruments
SPC
3D Trasar
Collected by Handheld
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Multiplied across the entire plant…
Challenge: Islands of Information
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Challenge: Islands of InformationMultiplied across the entire enterprise…
…collected and shared manually.
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Challenge: Embedded Sales Force
• Nalco’s sales force works directly at the customer location
• Large amounts of manual data collected through observation and wet chemistry
• Customer also has process and operator/lab testing data
• Large number of individual systems managed by Nalco personal
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Solution: Nalco + OSIsoft & MicrosoftOSIsoft PI System and client tools for automated and
centralized data collection and analysis
Microsoft SharePoint and other software to
provide secure, role-based views into data
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Solution: OSIsoft EA Customer• Access to OSIsoft COE resources to aid
in developing a robust and scalable
architecture
• Access to any and all required interfaces
and software to make the system work
• Don’t have to count tags, license model
makes sense for our business model
• Close relationship with product managers
and development resources
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Manual Data Collection – Manual Logger• Enter the data once while in the field
reduces errors.
• Non-“cradled” solution required
• Manual Logger approval process provides consistency checks on the data
• Historical information while in the field helps to understanding process variations and instantly spot deviations
• Ability to present instructions allows for faster training of techs
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Information from Many Data Sources
• Information integrity, understanding the source and security are key
• Configuration on a site by site base, but consistent across the whole application
• Information roll-up for site to site comparisons and web display
SharePoint(Customer View)
PI Clients(Nalco View)
PI System
Bringing all of the data together for one version of the truth
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The Result: Dynamic Access to Real-Time Data
• Integration of Nalco and Customer data to provide the whole picture
• Condition-based maintenance and performance optimization
• Role-based visibility into plant operations and performance
• Summary and KPI information to customers and Nalco management
• Client-based tools to provide plant engineers with additional customized information analysis
Put the results in customers hands to bring greater
value to the service Nalco provides
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Future Direction
• Continue to follow OSI’s roadmap and improved product offerings
• SharePoint 2010 and BI based solutions for fast analysis of vast amounts of information
Goal is to provide a world class data system and
analysis tools