N able - 5 things to look for in msp automation platform
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Transcript of N able - 5 things to look for in msp automation platform
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5 Things To Look For In An MSP Automation Platform
© 2014 N-able Technologies, Inc. All rights reserved.
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Presented By
© 2014 N-able Technologies, Inc. All rights reserved.
Scott ParkerProduct Manager
Ali MahmoudProduct Marketing
@alimahmoud_
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Why Automation?
© 2014 N-able Technologies, Inc. All rights reserved.
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Growing Without Automation
Revenue Labor/Margin
Today
Revenue Labor/Margin
Tomorrow
Doubling your customer base means double the work and double labor costs
Revenue Labor/Margin Revenue Labor/Margin
© 2014 N-able Technologies, Inc. All rights reserved.
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Growing With Automation
Revenue Labor/Margin
Today
Revenue Labor/Margin
Tomorrow
Grow your business efficiently with minimal labor and profitable operation
Revenue Labor/Margin Revenue Labor/Margin
Improve margins today
© 2014 N-able Technologies, Inc. All rights reserved.
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MSP Automation
1. Automate Manual Tasks
2. Automate Remediation
3. Automate Onboarding
4. Automate Reporting
5. Automate Billing
© 2014 N-able Technologies, Inc. All rights reserved.
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1. Automate Manual TasksIf it is repetitive, it can be automated
© 2014 N-able Technologies, Inc. All rights reserved.
• Maintenance• Temporary Files cleanup
• Disk Defragmentation
• Checkdisk execution
• Empty Recycle Bin
• Sync the system clock
• Flush DNS
• Mapping• Drives
• Printers
• Configuration• Windows Firewall
• Windows Power Profile
• User Accounts
• Exchange Accounts
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2. Automate Remediation
Of Ntirety’s 15,000* monthly service tickets…
© 2014 N-able Technologies, Inc. All rights reserved.
“Almost 80% are generated automatically”
“Approximately 50% are self-healed”
According to Ntirety’s case study: http://ow.ly/zbrNJ“Ntirety Pioneers Database Administration as-a-service on N-able Platform”
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3. Automate OnboardingAdding new customers or devices should be effortless
© 2014 N-able Technologies, Inc. All rights reserved.
New DeviceAutomatic Discovery
New CustomerFreemium License
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4. Automate ReportingLet the system email your reports for you
© 2014 N-able Technologies, Inc. All rights reserved.
Executive Report Network Report
Shows the person paying the bills exactly
what you are doing for them.
Provide details for the customers who want a
comprehensive overview of their network.
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5. Automate BillingGet Paid for the work automation does
© 2014 N-able Technologies, Inc. All rights reserved.
PSA
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Summary
• Automation sets you up for growth
• Automation is profitable
• Automation is easy
Start Automating!Manual Tasks, Remediation, Onboarding, Reporting, Billing
© 2014 N-able Technologies, Inc. All rights reserved.
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#1 RMM Automation Platform
Onboarding
Remediation
Reporting
Billing
Manual Tasks
© 2014 N-able Technologies, Inc. All rights reserved.
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N-ableAn MSP’s complete toolkit
© 2014 N-able Technologies, Inc. All rights reserved.
N-central® RMM
SecurityManager
Backup Manager
Patch Manager
Audit Manager
Automation Manager
Help Desk Manager
ReportManager
Mobile Manager
Better Protection Better Service
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© 2014 N-able Technologies, Inc. All rights reserved.
Start your 30-Day Free Trial
N-central
Remote Management Made Simple
START MY FREE TRIAL
or
http://bit.ly/1neBB7w
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Legal Information
The N-able Technologies and N-central trademarks are the exclusive property of N-able Technologies, Inc. and its affiliates, are registered with the U.S. Patent and Trademark Office and the Canadian Intellectual Property Office, and may be registered or pending registration in other countries. All other N-able trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States, Canada, or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies.
© 2013 N-able Technologies, Inc. All rights reserved. © 2014 N-able Technologies, Inc. All rights reserved.