MVO Onderhandelingsgids | Negotiators Guide to CSR | Prospect

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    union for professionals

    Corporate Social

    Responsibilit

    Negoiors Gie

    N

    ego

    tiat

    ors

    Gu

    ide

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    INtROduCtION 1

    1 WHat IS CORPORatE SOCIaL RESPONSIBILIty? 2

    2 aSSESSING yOuR WORkPLaCE CSR POLICy 3

    3 tHE BuSINESS CaSE FOR dOING MORE 7

    4 WHERE PROSPECt CaN add vaLuE 9

    5 tHE uN MILLENNIuM dEvELOPMENt GOaLS 10

    6 MOdEL PRINCIPLES aNd POLICIES 11

    7 CHECkING PROGRESS 14

    Annex 1 ExaMPLES IN tHE WORkPLaCE 16

    Annex 2 FuRtHER INFORMatION/RESOuRCES 20

    Annex 3 tHE uNItEd NatIONS GLOBaL COMPaCt 24

    Annex 4 GLOSSaRy OF COMMON tERMS 25

    Annex 5 EtHICaL tRadING INItIatIvE BaSE COdE 27

    contents

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 1

    Corporate socia responsiiit is an important

    wa for organisations to increase their

    contriution to societ and to sustainae

    deveopment, as we as towards achieving the

    United Nations eight Miennium Deveopment

    Goas.

    Trade unions and their memers can pa their

    part, especia in campaigning for core aour

    standards to e oserved internationa.

    Some Prospect empoers aread have a CSR

    poic that ma reate to the communities

    where organisations operate and/or to their

    roader accountaiit in practices reating to

    the deveoping word, such as how the conduct

    their overseas operations and supp chains.

    With a good CSR poic, organisations can pa

    a rea roe in aeviating povert providingsafe, decent and humane work. but a genuine

    commitment to CSR requires empoers to

    work with a range of stakehoders, not just

    sharehoders and union invovement is crucia.

    Prospect voted at its 2006 nationa conference

    to raise the profie of internationa deveopment

    among memers. It wi support ranches

    wanting to pursue aims such as reducing

    goa povert, achieving trade justice and

    promoting acceptae aour standards acrossthe deveoping word. It pedged in 2008 to

    expand on this work, inking it in to the eight

    miennium goas.

    Prospects 2007 Think Goa, Act Union

    campaign was made possie with support

    from the Internationa Deveopment learning

    Fund part of the Department for Internationa

    Deveopment/TUC Strategic Framework

    Partnership Arrangement. That funding aso

    made this guide possie.

    Its purpose is to e a practica manua to

    hep Prospect representatives take part in and

    infuence the CSR process, offering advice on

    how to find out what is happening in our

    workpace; uid on what is aread eing done;

    and suggest where Prospect can add vaue.

    To e effective, representatives need to e

    informed, know how to read etween the ines

    of sometimes compex documents, where to find

    them incuding CSR reports and to ask the

    right questions.

    Prospect aso encourages representatives to

    negotiate for their empoers to marr themiennium goas (Chapter 5) to core aour

    standards, using CSR as the vehice.

    Negotiating to ecome a CSR stakehoder

    provides the opportunit to extend and enhance

    trade union vaues and argaining agendas.

    It aso increases Prospects visiiit to non-

    memers and the wider communit.

    We wecome our feedack so that we can

    improve future editions and incude theexperiences of ranches now engaged in

    Prospects foow-up campaign, bargaining for

    Internationa Deveopment, which is supported

    three ears of funding from DFID.

    Pau Nn,

    Psp Gna Say

    Introduction

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    2 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    1.1 Corporate socia responsiiit has

    man forms and definitions. Even the term is

    not standard sometimes it is simp termed

    corporate responsiiit, or corporate citizenship.

    Sometimes, especia for usinesses with arge

    environmenta impacts, it ma e covered

    environmenta or sustainae deveopment

    poicies.

    1.2 Genera speaking, CSR covers the things

    an organisation does that:

    have an impact eond its immediate

    operations, for exampe on societ, oca

    communities or the environment

    are over and aove its ega oigations

    affect how it is viewed and treated

    stakehoders.

    The term stakehoers is usuay useto incue a those with a stake in the

    organisation ie who are affecte by

    its actions or its success other than

    management an sharehoers. As such, it

    can incue empoyees an trae unions.

    But companies sometimes imit it to

    externa stakehoers. Where the term is

    appie to empoyees, it oes not impy that

    they are separate from the organisation.

    1.3Rather than ooking for a precisedefinition, it is etter to ook at what an

    empoers poicies state, and just as important,

    what happens in practice. Most arge

    organisations have CSR poicies in some form

    ut aspects of CSR ma aso spread across

    other areas, such as environment, empoment,

    equait and diversit, and communit poicies.

    Wh is this a matter

    for trade unions?

    1.4 Prospect eieves empoees and

    representatives shoud e fu engaged as

    stakehoders in deveoping, vaidating, and

    impementing such poicies.

    1.5 Man organisations have poicies that

    ook good, ut are arge presentationa and

    top-down, and so are not emedded in the

    organisation. This means there is itte awareness

    of them or commitment to making them work

    across the usiness as a whoe.

    1.6 The est wa to ring aout such

    awareness and commitment is for the workforce

    to e invoved in CSR poicies at a stages.

    An empoer who is rea committed to CSR

    shoud wecome such invovement. After a,

    the workforce are the peope who know what is

    rea going on, and how things coud e done

    etter.

    ActioN PlAN

    Assess

    What is our empoer aread doing?

    How deep is their commitment?

    (Chapter 2)

    Build

    Create a usiness case for doing more

    Find channes ou can use to engage with

    our empoer or tr to create them

    Identif where our organisation has

    opportunities and strengths which coud

    e used to enefit or infuence others

    look for where the union can add vaue

    for exampe, through reationships with

    other stakehoders

    Agree a joint CSR framework

    (Chapters 3-6)

    check

    Monitor progress

    Seek and pass on feedack from memers

    Communicate the resuts to staff and

    stakehoders.

    (Chapter 7)

    What is corporate

    social responsibilit?

    1

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 3

    2.1 The information ou need ma e rought

    together in our organisation in a singe CSR

    poic, or spread across a numer of different

    sources.

    2.2 This chapter draws attention to what

    those sources might e and provides a checkist

    to hep ou read etween the ines and work out

    what is going on.

    2.3 It aso suggests the sort of questions

    ou coud e asking aout our empoers CSR

    poic and what it covers.

    Assessing our

    workplace CSR polic

    2

    Where to look for evideNce

    hw mu s bng n pns n nau gansan an w a wn

    cSr a as gn. is ay may b bug g n a sng cSr py, spa

    ass sa sus.

    Sp Annua CSR or sustainaiit review

    Environmenta poicies and targets

    Impact statements

    cpa Vaue statements

    Recruitment information

    Procurement poicies

    Human resources poicies

    Corporate strateg/corporate pan

    Annua report or operating and financia review

    o-ang

    Bo, co tc th

    organaton ha gn p to.

    (s Annx 2, pag 20, for a

    fr t)

    business in the Communit

    Internationa business leaders Forum

    Goa Compact

    Goa Reporting Initiative

    Ethica Trading Initiative

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    4 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    cSr criteriA evAlUAtioN checkliStdomtc

    opraton

    intrnatona

    opraton

    sppy

    chan

    Partnr

    (ncnggovrnmnt)

    StAff

    Core aour standards

    Trade union representation

    Right to coective argaining

    Work-ife aance

    Fexie working practices, eg part-time, homeworking

    Partnership with unions

    Encouraging empoee engagement and feedack

    Investors in Peope

    Equait and diversit in treatment and recruitment

    Training and deveopment

    Heath and safet

    Vounteering/communit opportunities

    ProcUreMeNt

    Renewae energ

    Sustainae sourcing

    Ethica trading

    Fair trading

    Audited supp chainsEnvironmenta poicies

    Reducing environmenta impact, eg poution, emissions

    Reducing waste, eg reccing

    Reduced water use, eg re-using gre water

    Use of sustainae and/or puic transport

    Resource-efficient working patterns, eg teeconferencing, homeworking

    Use of rownfied sites

    Ecoogica/iodiversit protection and promotion

    Environmenta impact assessments

    Innovative products and processes

    Promoting more sustainae consumption, eg sustainae products, teeshopping

    WorkPlAce eNviroNMeNtAl iNitiAtiveS

    Waste reduction, reccing

    Energ saving

    SociAl PolicieS

    Impact on oca communit, eg noise, transport, poution etc

    loca communit engagement, eg sponsorships etc

    Internationa projects/initiatives

    Professi ona expertise

    Humanitarian responseCharitae support etc

    Contriution to Miennium Deveopment Goas

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 5

    cSr criteriA evAlUAtioN checkliSt nnueddomtc

    opraton

    intrnatona

    opraton

    sppy

    chan

    Partnr

    (ncnggovrnmnt)

    BUSiNeSS ethicS

    Anti-corruption/code of ethics, eg tax avoidance in deveoping word, rier to

    secure services

    Adherence to codes, eg Extractive Industries Transparenc Initiative

    Ethica investment

    Whiste-owing

    Impact on wider government poicies, eg oing

    overAll PolicY

    Reference to externa standards

    Contriution to Miennium Deveopment Goas

    Seeking stakehoder feedack

    Other

    tAkiNG AccoUNt of the NAtUre of the BUSiNeSS ANd itS iMPActS, Are there ANY oBvioUS GAPS?

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    6 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    MeASUriNG the dePth of cSr

    As w as w a gn aa s , s mpan quay an p.

    f xamp, a sp mmmns? hw gus s pss awng up

    an mpmnng py?h a sm qusns gaug w a

    ps a mansam jus a-ns. Ys / N1 = p/mnma

    5 = y g

    Are empoees and/or unions incuded among stakehoders

    whose views are taken into account in CSR poicies?Y N 1 3 5

    2 4

    Are there mechanisms for enaing empoees and/or unions

    to give feedack on aspects of the poicies that concern them?Y N 1 3 5

    2 4

    How does the organisation respond to such feedack,

    eg does it wecome and act on it and inform empoees ofwhat it has done?

    Y N 1 3 5

    2 4

    Are there specific commitments and, where feasie,

    measurae targets?Y N 1 3 5

    2 4

    Are poicies cear refected in the organisations core vaues

    and part of how we do usiness?Y N 1 3 5

    2 4

    Do poicies refer to ojective, externa standards and codes

    where appicae? (see Annex 2, page 20, for examples)Y N 1 3 5

    2 4

    Is the empoer a memer of an reevant organisations or

    groupings concerned with promoting CSR, or does it have

    certification or recognition from such organisations?

    Y N 1 3 5

    2 4

    Are CSR reports externa assured or audited?Y N 1 3 5

    2 4

    Is the trade union (oca and goa, where appicae)

    incuded as a stakehoder in externa verification (audited)

    processes?

    Y N 1 3 5

    2 4

    In goa supp chains does the organisation adhere to

    goa framework agreements for reevant sectors?Y N 1 3 5

    2 4

    All this will help as a reality check on whether the policy is meaningful or simply a public relations exercise.

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    8 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    Cost reductions

    3.13 Some aspects of CSR, such as using

    fewer resources or producing ess waste, have

    direct financia enefits as we as enefiting

    the environment or societ. There are financia

    enefits, as we as enefits to the compans

    reputation, for avoiding penaties such as fines

    for poution. Sometimes these enefits are not

    ovious or are on fet in the onger term, so

    the case has sti to e made.

    Internalising the external

    3.14 Often the externa costs to the

    environment or societ of an organisations

    ehaviour are not fet the usiness interna.

    Environmenta and socia taxes and charges

    (eg tradeae permits for emissions) are

    designed to redress this aance making ess

    damaging options more attractive. However,

    an organisation ma aso choose to accept

    its wider responsiiities, especia to the

    oca communit, for other reasons, such as

    reputation, customers or recruitment.

    Opening new markets

    3.15 being seen as a good compan to do

    usiness with heps to deveop new partnerships

    and markets, ranging from domestic consumers

    who take this into account in choosing who to

    u from, to overseas cients and customers. And

    vice versa a poor reputation can damage saes.

    Innovation

    3.16 As with other usiness activities,

    organisations ma gain competitive advantage

    eing first to adopt a particuar practice. In

    some cases the ma avert or dea the threat

    of government reguation doing so, or,

    anticipating a reguation in preparation, e read

    for it efore their competitors and even hep

    shape it to suit them.

    3.17As we as immediate competitive

    advantage CSR ma give a compan know-how or

    new products and processes it can se to others.

    Use the strengths of

    our organisation

    3.18 In ooking at what more coud e

    done, reps shoud not on consider where the

    organisation has negative impacts. The shoud

    aso ook at what opportunities the usiness

    presents to enefit or infuence others, and what

    strengths it has.

    3.19 One positive approach is to encourage

    empoers to act in was that promote

    achievement of the Miennium Deveopment Goas.

    Athough governments have signed up to the goas,

    the wi not e achieved without the fu support

    and commitment of usinesses (see Chapter 5).

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 9

    4.1 Prospect representatives and memers

    wi have a detaied understanding of their

    organisation, its customers, suppiers and other

    stakehoders, as we as the workforce itsef, who

    are aso ke stakehoders. links with trade unions

    and workers groups overseas aso provide

    grassroots knowedge of what is rea going

    on among suppiers and contractors. Often this

    knowedge can e as good as or etter than that

    of management or outside agencies.

    Engaging with

    the emploer

    4.2 It is worth taking some time to think

    aout the est channes to raise corporate socia

    responsiiit issues particuar in a arge

    organisation with estaished structures orwhether new structures are needed.

    4.3 Man organisations have CSR

    committees, and idea these shoud incude

    representatives of empoees or trade unions

    as we as management. If not, ou ma e

    ae to use or adapt existing groups for

    exampe, environment, human resources, heath

    and safet, or the genera industria reations

    machiner to raise CSR issues. It is in the

    empoers interest to work in partnership withProspect and the other unions in the workpace

    on CSR matters.

    4.4 There are current no statutor rights

    for trade union workpace representatives in

    the area of environment or corporate socia

    responsiiit, in the wa that there are for

    heath and safet, for exampe.

    4.5 Simiar there is no right to time off for

    training though as something which is in the

    empoers interests as much as the empoees,

    this is worth raising with them. For exampe, one

    empoer gave a its staff the opportunit to

    take time off to see A Gores fim aout cimate

    change, An Inconvenient Truth.

    Agreeing a CSR

    framework

    4.6 There is no one mode for a CSR poic.

    What is important wi var according to the

    nature of the organisation, and aspects of CSR

    ma e covered across a range of different

    poicies and statements.

    4.7However, a numer of core areas are

    reevant in most cases, and it is just as important

    to have a roust process which poicies are

    drawn up, carried out and monitored. Chapters

    6-7 provide some genera guidance to these core

    areas, incuding some mode provisions. The case

    studies (Annex 1) iustrate some of the points.

    4.8 Other issues to cover depend on the

    nature of the organisations work, ut shoudincude reevant ones from the checkist

    in Chapter 2. Though there is no point in

    dupicating other documents, having a joint

    framework agreement which sets out some

    core principes for exampe, on core aour

    standards ma e a wa of formaising union

    engagement.

    Where Prospect

    can add value

    4

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    10 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    5.1 The target of achieving the eight MDGs

    2015 was agreed to 189 word eaders and

    eading deveopment institutions at the United

    Nations Miennium Summit in 2000. At the Word

    Economic Summit in 2005, Kofi Annan, UN secretar

    genera, said: It is the asence of road-ased

    usiness activit, not its presence, that condemns

    much of humanit to suffering. Indeed, what is

    utopian is the notion that povert can e overcome

    without the active engagement of usiness.

    The UN Millennium

    Development Goals

    5the eiGht MilleNNiUM develoPMeNt GoAlS

    eaa xm py an ung imp mana a

    A unsa pmay uan cmba hiv an AidS, maaa an sass

    Pm gn quay an mpw wmn ensu nnmna susanaby

    ru may dp a gba pansp pmn

    MilleNNiUM develoPMeNt GoAlS ANd BUSiNeSS

    ts a a w ways yu gansan mg nbu m

    eracat xtrm

    povrty an hngr

    Ensure overseas suppiers meet Internationa laour Organisation aour standards

    Initiate programmes for jo creation

    Constructive investment

    Decent Work Initiative IlO

    Support to trade unions and charities in deveoping word

    Achv nvra

    prmary caton

    Eiminate chid aour

    Provide or support schooing for workers famiies

    Donate od computer equipment

    Promot gnr qaty Ensure empoment opportunities are avaiae to men and women aike with equa remuneration

    Rc ch mortatyEnsure cean water is avaiae at overseas sites

    Support education programmes on prevention issues

    improv matrna

    hath

    Avoid phsica aour for pregnant women

    Provide on-site cinics and heath education

    Heath and safet reated activities to educate on prevention and redress issues affecting women

    empoees

    Combat HiV/Aids,

    maara an othr

    a

    Awareness programmes to aeviate stigma and discrimination (primari for HIV)

    Awareness programmes on diseases prevention and cure

    Provide medication for workers and their famiies

    Support initiatives for support and care of famiies affected ereavement

    enr nvronmnta

    tanabty

    Sustainae sourcing

    Use renewae energ

    Foow est practice on emissions and waste

    dvop a goba

    partnrhp forvopmnt

    Eiminate rier and corruption

    Participate in reevant initiatives such as the Extractive Industries Transparenc Initiative

    Make technoog and expertise avaiae to suppiers in deveoping countries

    Annex 3 sets out more ways in which business can make a difference.

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 11

    Prospect involvement

    6.1 Prospect invovement can add vaue and

    crediiit to CSR poicies. Increasing, empoers

    aso see their CSR vaues and practices as

    important contriutors to workforce reations.

    Where an organisation does not aread have

    a poic of expicit invoving the workforce,

    ou ma wish to agree with management a

    statement on the foowing ines:

    We [ nse names f gansan

    and Pspe and he unns] beeve

    ha pae sa espnsby s a

    mae f a empyees. As suh, we

    w nvve empyees and he ade

    unn epesenaves fuy n dawng

    up, ayng u, and mnng u cSr

    and eaed pes.

    Legal obligations

    6.2 because corporate socia responsiiit

    goes eond ega oigations, issues such as

    heath and safet in the workpace, empoment

    poicies, environmenta protection, and equait

    and diversit shoud aread e covered in poic

    statements. There is no need to dupicate these,

    though the can e referred to as the starting

    point for good practice.

    6.3However, this wi not awas e the case,especia when deaing with suppiers overseas,

    where ega requirements ma e ower or not

    oserved. A CSR poic or framework agreement

    might incude provisions on the ines of:

    X w wk wh u suppes and sub-

    nas mpemen pes n

    empyee ghs, heah and safey and

    envnmena pen. in paua,

    we k hem demnsae he

    mmmen a he wkes by efeene

    he apppae inenana labu

    ogansan nvenns. these ve:

    feedm fm dsmnan

    feedm fm bnded fed abu

    feedm fm dangeus wkng

    ndns

    he gh ganse and eve

    baganng

    he gh equa emunean

    he emnan f hd abu.

    Trade and sourcing issues

    6.4 Ethica trade means trade where uers

    aim to ensure that suppiers meet minimum

    aour standards. The UKs Ethica Trading

    Initiative is an aiance of companies, non-

    governmenta organisations and trade unions,

    which aims to promote and improve the

    impementation of corporate codes of practice

    which cover supp-chain working conditions.

    6.5 Its goa is to ensure that the workingconditions of workers producing for the UK

    market meet or exceed internationa aour

    standards. Suppiers:

    are required to comp with a code of aour

    practice such as the ETI base Code (see

    Annex 5)

    are required to have progress monitored

    towards meeting the code

    shoud e given support to do so.

    Where reevant, encourage our empoer to signup to the ETI.

    6.6 Fair trade is where suppiers, usua

    individuas or sma producers, are guaranteed

    a fair pament for specific goods, main

    commodities such as coffee or cocoa, where

    word market prices can fuctuate wide.

    Products carring a Fairtrade mark are

    independent certified against internationa-

    agreed standards, which incude certain

    minimum aour standards depending on the

    size of the organisation.

    6.7Encourage our empoer to u reevant

    Model principles

    and policies

    6

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    12 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    fair trade products. Even if it is on coffee and

    tea for the cafeteria, it sends a message to thoseusing it, incuding staff and visitors.

    6.8 Sustainae sourcing means, in the case

    of raw materias, that the come from sources

    that wi not e damaged in the ong term

    cropping such as timer that is eing

    repanted. The Forest Stewardship Counci aims

    to promote responsie management of forests,

    avoiding iega ogging and respecting the

    rights of indigenous peopes and workers, and

    iodiversit.

    6.9 Corruption the pament of ries to

    private individuas, officias or government

    memers to secure or faciitate usiness

    remains a significant proem in man parts

    of the word, despite the adoption of the

    Organisation for Economic Co-operation and

    Deveopment anti-rier convention, the 2003

    UN Convention, domestic egisation in the

    US, UK, and other western countries, codes of

    ethics man mutinationas, and campaigns

    Transparenc Internationa and other non-governmenta organisations.

    6.10 A reputae companies shoud have

    as part of their CSR vaues or ethics poicies a

    commitment not to pa ries and to act against

    those doing so.

    6.11 but deaing with this in practice is not

    eas, especia as such arrangements are often

    disguised through pament of commission to

    intermediaries. Compan poicies shoud incudemechanisms that enae peope who ma have

    concerns aout this issue to report them (see

    Chapter 7).

    6.12 Just as rier diverts mone from

    egitimate usiness and government, and

    distorts the market, faiure to account proper

    for revenues and pa oca taxes can have

    the same effect. The Extractive Industries

    Transparenc Initiative (see Annex 2) is designed

    to overcome this opening up the earnings

    of oi and mining companies to scrutin and

    ensuring a share of revenues is remitted to the

    governments of host countries.

    6.13 Another form of corruption invoves

    deaing with crimina or guerria groups ratherthan the egitimate government, which as we as

    eing iega, can stoke conficts. The Kimere

    certification process on confict diamonds

    is one response to this. This scheme in the

    diamond industr certifies rough diamonds as

    confict-free and that proceeds for the gems are

    not used to finance wars (www.kimereprocess.

    com).

    6.14 What is and is not fair, ethica or

    sustainae is often not straightforward,

    especia given the compexit of goa

    supp chains. For exampe, iofues fues

    from crops rather than fossi fues ma e

    regarded as renewae. In a sense the are,

    ut if producing them means oss of and used

    for food production or deforestation, the

    are not tru sustainae in the wa that, sa,

    wind power is. And wind power ma have its

    own environmenta impact, for exampe, oss

    of amenit on and or damage to the marine

    environment offshore.

    6.15 Simiar, timer ma have een ogged

    ega, ut sti not e sustainae uness it is

    repaced and the forest environment preserved.

    The est thing is to discuss these issues in the

    context of the individua usiness.

    Investment

    6.16 The wa an operation invests in

    acquisitions or in other usinesses can aso

    indicate how socia responsie it is. Socia

    responsie or ethica investment can takevarious forms. At a minimum it means that the

    usinesses invested in are acting responsi.

    6.17Some socia investors aso excude

    certain kinds of usiness ecause of the nature

    of the usiness itsef, even where the usiness

    is acting ega and, in their own terms,

    responsi, thus making a vaue judgement

    aout the nature of the usiness, as distinct

    from how that usiness is conducted.

    6.18 Even where the usiness itsef ma not

    e investing on a arge scae, its pension fund

    wi e doing so. The issues for union pension

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    14 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    Verifing and monitoring

    7.1 Poicies, codes and reports are not enough

    themseves especia if the contain

    genera vaues or aspirations which are not

    transated into specific actions or targets. As

    we as eing open to ojective measurement

    wherever possie, the shoud aso e suject to

    oth interna and externa scrutin. Organisations

    shoud e encouraged to see that. Prospect can

    pa a vauae roe in this process.

    7.2 Not a aspects of CSR are open to

    ojective measurement, ut where the are,

    targets and reporting on them shoud e

    incuded. This is aout more than environmenta

    performance: heath and safet (accident rates

    and trends), empoee satisfaction or the state ofindustria reations can a e measured. Genera

    aspirations to e a good citizen or reduce our

    environmenta impact shoud e unpacked and

    proed.

    7.3 A numer of organisations and toos exist

    which companies ma use to evauate, verif or

    report on their CSR performance (see Annex 2).

    Whie few are without proems, ecause of the

    sujective nature of man of the issues eing

    assessed, the do provide a further eement ofassurance and representatives shoud encourage

    their use where appropriate. Where empoers

    do not use them, ou might discuss whether

    the woud provide usefu additiona guidance or

    assurance.

    Seek and pass on

    emploee feedback

    7.4 Whether assessments are carried out

    interna or externa, representatives shoud

    seek the views of empoees as part of the

    process. This incudes the empoees of suppiers

    or customers. Prospect ma e etter paced to

    get accurate information from this source than

    the empoer or third-part assessors. The fact

    that the workforce has een invoved can on

    add to the crediiit of the resuts and show

    that the poicies are for rea.

    7.5 If ou ecome aware of a major area of

    concern for exampe, empoment of chid

    aour in an overseas suppier or suspected

    corruption to secure usiness ou shoud

    discuss our concerns with our ranch

    committee and Prospect fu-time officia

    and when consensus is reached on how to

    address the concern, it shoud e raised with

    management. A process for doing so shoud e

    incuded in CSR poicies or interna guidance.

    7.6 Empoers shoud wecome a feedack

    process since these issues can direct affecttheir reputation and usiness. Sometimes the

    indicate sstems or communications faiures it

    is not uncommon for purchasing departments

    to drive down prices and so encourage poor

    practice at the same time as the CSR department

    is tring to raise standards.

    7.7you ma e ae to raise such concerns

    through existing Prospect ranch channes

    or through heath and safet committees,

    industria reations structures, or (particuar forethica issues) counseing or whiste-owing

    arrangements where the exist. It is, however,

    critica to communicate with and gain the

    consensus of the ranch executive committee

    and fu-time officia.

    7.8 In a this there is a aance to strike. On

    the one hand the aim is to work in partnership

    with the empoer, rather than confrontationa,

    since there is a mutua interest in improving

    performance. On the other, this shoud not

    prevent representatives or empoees from

    raising concerns and criticisms. This can e done

    in private in the first instance. Man companies

    work with non-governmenta organisations on

    Checking progress

    7

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 15

    their poicies ut this does not stop the NGOs

    criticising them where necessar.

    Communicate the results

    7.9 Keeping staff and other stakehoders

    informed is one of the est was to maintain

    progress, spread good practice and reap the

    enefits in terms of reputation and motivation.

    7.10 Man organisations produce CSR

    reports. Representatives wi want to ensure

    that the are credie and reaistic, not justaspirations or a sustitute for action. There are

    standards and awards for reporting as we, such

    as the ACCA awards for sustainaiit reporting,

    given the goa od for professiona

    accounting.

    7.11 Incude Prospects invovement in an

    reports to memers, so that the unions roe is

    seen a.

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    16 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    Defra

    The departmenta trade union side at the

    Department for Environment, Food and Rura

    Affairs has een working cose with the heath

    and weeing team in the human resources

    department to draw up a draft Weeing and

    Corporate Socia Responsiiit strateg.

    As the document was eing drawn up, Prospect

    proposed that the Miennium Deveopment

    Goas e inserted into the draft, which has now

    een approved the management oard.

    Prospect ranch secretar Russe brown

    sas: The departmenta trade union side,

    which incudes a Defra unions, has had cose

    invovement through discussions with Defras

    human resources team as it has put thedocument together.

    It is ear das, ut the organisation has

    een ver receptive to union invovement in

    a aspects of equa opportunities, heath and

    weeing and simiar issues, and now Prospects

    Environment, Food and Rura Affairs ranch

    wi e finding was to get more invoved on a

    practica eve.

    An extract from The Case for a Wellbeing andCorporate Social Responsibility Strategyis

    reproduced eow (Defra, March 2008).

    Organisational values

    Defras People Strategy states explicitly that

    it believes in the value of its people as a core

    part of its business success. It clarifies that, if

    the department is to realise its business goals

    and objectives, it is essential that it motivates

    individuals to perform at the best of their

    potential.

    Wellbeing and corporate social

    responsibility within Defra

    definition of webeing:

    There are numerous definitions of wellbeing,

    but there is now an increasing recognition that

    the term does not just mean the absence of ill

    health. Instead it has broader and more positive

    connotations and describes a state of being

    where individuals can develop and flourish.

    Defra has worked with other government

    departments, the devolved administrations

    and other stakeholders to develop a common

    understanding of what wellbeing means in a

    policy context. It is intended to support those

    wishing to take a greater policy focus on

    wellbeing and to promote consistency.

    Wellbeing is a positive physical, social and

    mental state; it is not just the absence of pain,

    discomfort and incapacity. It requires that basic

    needs are met, that individuals have a sense of

    purpose, that they feel able to achieve important

    personal goals and participate in society.

    It is enhanced by conditions that include

    supportive personal relationships, strong and

    inclusive communities, good health, financial

    and personal security, rewarding employment,and a healthy and attractive environment.1

    defra as a responsibe empoyer:

    Defra has a dual corporate social responsibility

    in promoting and supporting the development

    and maintenance of wellbeing. One part of its

    responsibility is as an employer and it is this

    corporate citizenship aspect to which the

    strategy relates. In acknowledging this and

    taking effective measures to undertake its

    1 www.sustainae-deveopment.gov.uk/what/priorit/

    weeing/poic-context.htm

    Examples in the

    workplace

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 17

    responsibilities successfully, Defra recognises

    that it can contribute positively to the rewardingemployment aspect of wellbeing.2 In 2005 a

    report produced jointly by the Department for

    Work and Pensions, Department of Health and

    the Health and Safety Executive outlined a

    strategy for the health and wellbeing of working

    age people that would:

    break the link between ill health and

    inactivity, to advance the prevention of ill health

    and injury, to encourage good management

    of occupational health, and to transform

    opportunities for people to recover from illness

    while at work, maintaining their independence

    and their sense of worth.3

    An explicit aim of this strategy was to develop

    a charter for health, work and wellbeing, which

    key stakeholders would be invited to sign, setting

    out their role and contribution, with the charter

    incorporating a detailed action plan to ensure

    progress. As a responsible employer keen to

    demonstrate its support for this important work,

    Defra has signed up to the charter following itssubsequent launch.

    defra as a government champion of

    sustainabe eveopment:

    Government research focus on wellbeing has

    sharpened during the past several years and,

    as the accompanying debate has matured,

    wellbeing has been recognised within its UK

    2005 sustainable development strategy as at

    the heart of sustainable development.

    4

    Defracontinues to champion sustainable development,

    helping the government as a whole to

    deliver economic, social and environmental

    sustainability. As Sustainable Development

    Champion, Defra is taking the lead in addressing

    some of the cross-government commitments in

    Securing the Future, for example, in the work

    2 Iid

    3 HM Government (2005). Heath, work and we-eing

    Caring for our future. Avaiae onine at www.dwp.gov.uk/

    puications/dwp/2005/heath_and_weeing.pdf4 Directgov (2005). Weeing and Sustainae Deveopment.

    Avaiae onine at www.sustainae-deveopment.gov.uk

    Crown Copright. Updated Ju 27, 2007

    we are carrying out as part of our Sustainable

    Development Action Plan (SDAP). One key actionand commitment is to carry out a Corporate

    Social Responsibility and Wellbeing review and

    publish a strategy.

    Additionally, the UK government has undertaken

    an obligation to meet the Millennium

    Development Goals,5 which must be achieved

    by 2015 and respond to the worlds main

    development challenges.6 Defra demonstrates

    its support for helping to achieve these goals

    through the work that it undertakes as part of its

    ongoing commitment to promoting sustainable

    development. Activities such as volunteering, in

    which its employees can contribute individually

    and as teams towards the goals, form an integral

    part of its strategic corporate citizenship and

    wellbeing framework for action.

    Overview of current research:

    UK businesses are becoming increasingly aware

    that promoting and supporting employee

    wellbeing is critical to sustaining business wealthand that the success of a companys approach

    is dependent on the commitment of their

    leaders.7

    5 United Nations (2005). The UN Miennium Deveopment

    Goas. Avaiae onine at www.un.org/mienniumgoas

    6 United Nations Deveopment Programme. Avaiae onineat www.undp.org/mdg/asics.shtm

    7 business in the Communit (2006). Taking Heath.

    Avaiae onine at www.itc.org.uk/heathworkpaces

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    18 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    EDF Energ

    The French-owned compan EDF has 11 main

    countries of operation and in 2005 signed a

    CSR agreement emracing them and their 21

    representative trade unions.

    In the UK EDF empos near 13,000 peope

    1,300 Prospect memers hod management,

    engineering and supervisor roes.

    As part of its CSR commitment in the UK,

    the compans Heping Hands scheme gives

    staff extra time off to get invoved in oca

    environmenta, education and other communit

    projects.

    Whie EDFs focus is on encouraging staff to getinvoved in oca communit projects, there is

    an internationa dimension with a strong focus

    on sustainaiit and mitigating the effects of

    cimate change.

    A unique feature of EDFs CSR poic is that the

    goa agreement specifies a defined roe for

    its trade union signatories in monitoring and

    ensuring compiance. For this purpose, a joint

    committee was formed which meets reguar,

    attended compan and union reps from

    countries as far afied as France, UK, China,

    Poand and Vietnam.

    EDFs CSR poic reates to:

    reationships etween EDF groups and their

    empoees covering areas such as heath

    insurance, the fight against discrimination,

    respect for the independence and autonom

    of trade unions, coective argaining, socia

    diaogue and trainingusiness reationships with customers,

    sucontractors and suppiers and their impact

    on societies

    societ, heath, wefare and environmenta

    protection

    commitment to the quait of uran ife,

    access to eectricit and tacking fue povert.

    See www.edf.com/94079i/Homefr/

    EDFhumanresources/groupsociaresponsiiit.

    htm

    In parae, EDF Group aso has a European Works

    Counci, set up in 2002. The EWC provides a

    forum for consuting and informing stakehoders

    aout the groups economic, financia and socia

    strategies. There is Europe-wide trade union

    representation, incuding memers of Prospect

    eected the UK workforce. Prospect current

    hods three of the six UK seats (Octoer 2008).

    One of the compans CSR activists and

    campaigners is Prospect rep lee Parris, a heath,

    safet and environment engineer. To lee, CSR

    is aout ensuring and continuous monitoring

    improvements for peope a over the word. We

    cnsuan an nman

    Prospect, with 21 representative

    trade unions, forms part ofdiscussion with initia agreement

    on CSR poicies (2005)

    Trade union stakehoders

    Prospect memers active with oca

    deiver of CSR poic through the

    compans Helping Hands Scheme

    EDF European

    Works Counci set

    up in 2002

    Eected EWC

    representatives and

    Europe-wide trade

    union federations

    EPSU and EMCEFTrade unionists from EDF operations

    around the word, representing

    11 countries, meet with EDF

    management on CSR issues with

    monitoring rief

    EDF CSR

    POLICy

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 19

    ive in a word where usinesses have a igger

    infuence than governments on the ives of manpeope, he sas.

    It is important that the impact of ig usiness is

    in accord with fundamenta human rights across

    the panet. Trade unions have a ke roe to pa.

    lee wecomes Prospects emphasis on the unions

    ecoming ke stakehoders in compan CSR

    poicies. I woud ike to see us have more sa

    aout what happens, rather than just eing given

    information aout the compans activities. I

    eieve Prospect can pa a ke roe in monitoring

    what companies are doing and highighting

    exampes of est practice.

    From the point of view of trade unions, CSR

    is aout capturing our memers hearts and

    minds so that we can give a voice to the

    miions of voiceess peope who depend on

    the actions that we take to ensure their just

    future, encompassing their societs heath and

    environmenta needs for future generations.

    ScottishPower

    ScottishPower, part of the Spanish-owned

    Ierdroa Group since Apri 2007, has had a

    corporate socia responsiiit poic for more

    than a decade.

    In 2005 it identified 12 UK socia and

    environmenta impact areas that it woud report

    on annua. Since 2007 the compan has asoreported goa to the wider Ierdroa Group.

    ScottishPower CSR impact areas

    provision of energ; heath and safet;

    customer experience; cimate change and

    emissions to air; waste and resource use;

    iodiversit; sites, siting and infrastructure;

    empoment experience; customers

    with specia circumstances; communit;

    procurement; economic.

    The compan sas: We are committed to

    corporate responsiiit as a wa of doing

    usiness that seeks to minimise our negative

    impacts on societ and maximise our positive

    impacts, confident that this wi contriute toour ong-term usiness goa of creating vaue for

    sharehoders.

    See: www.scottishpower.com/

    CorporateResponsiiit.asp

    An exampe of the compans UK work is the

    communit initiative ScottishPower learning, set

    up in 1996. The scheme encourages empoees

    to vounteer and has heped train over 12,000

    unempoed oung peope.

    Anne Dougas, Prospect nationa secretar for

    Scotand, wecomes the eve of engagement

    with stakehoders, incuding the unions.

    Discussion and consutation with Prospect and

    ScottishPowers other unions takes a variet of

    forms, incuding:

    twice-ear meetings with the chief

    executive and his oard

    quarter updates and discussions at the

    compan counci

    joint heath and safet committeesgreen the workpace courses and awareness-

    raising sessions on sustainae deveopment

    coaoration on vounteering programmes

    within oca communities

    a union officia as a memer of the

    ScottishPower learning advisor oard.

    Dougas sas: ScottishPower engages with

    Prospect over its CSR activities as we as inviting

    Prospect and the other unions more genera to

    input into its strateg. M on criticism is thatfew empoees are aware of the fu depth and

    readth of its CSR activities. The compan woud

    sa that ecause CSR is an integra part of

    what it does, it does not need to oast aout it.

    Perhaps that attitude proves ScottishPower rea

    recognises CSR as a enefit and not a urden.

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    20 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    CSR organisations,

    initiatives and standards

    AunAby: Information aout the

    Institute of Socia and Ethica AccountAiits

    AA1000 Assurance Standard, a process standard

    providing guidance and est practice for

    stakehoder engagement and organisationa

    reporting, incuding was in which to assess the

    competeness, materiait and responsiveness of

    an organisations sstems and processes.

    www.aunaby21.n

    Busnss n cmmuny: A usiness

    grouping incuding man eading companies

    and organisations committed to corporate

    responsiiit. It sponsors annua Awards for

    Exceence, runs the CSR Academ and producesa Corporate Responsiiit Index.

    www.b.g.u

    cSr eup: A Europe-wide network

    of companies and nationa partner organisations

    bitC (aove) is its UK partner. It has a CSR

    soutions index.

    www.sup.g

    cpa rspnsby Gup: CRG is a

    earning and deveopment network that existsfor and is run corporate responsiiit

    professionas within companies.

    www.gu.g/

    cpa rspnsby can: CORE

    campaigns for changes to UK aw to make

    companies more responsie, sustainae,

    accountae and transparent.

    www.pa-spnsby.g

    ea tang ina: An aiance of

    companies, non-governmenta organisations and

    trade union organisations which promotes and

    improves the impementation of corporate codes of

    practice covering supp chain working conditions.

    Its goa is to ensure that the working conditions

    of workers producing for the UK market meet or

    exceed internationa aour standards.

    www.aa.g

    exa inuss tanspany ina:

    Aims to strengthen governance improving

    transparenc and accountaiit in the

    extractives sector. The EITI sets a goa standard

    for companies to puish what the pa and for

    governments to discose what the receive.

    www.anspany.g

    G cpan: Puishes a standard to hep

    companies sstematica assess their usiness

    practices and make improvements. Successfu

    organisations can use their GoodCorporation

    certification ogo to demonstrate that the havemet the minimum standard of good practice.

    www.gpan.m

    Government

    dpamn Busnss, enps an

    rguay rm: DbERR (former Department

    for Trade and Industr) has overa responsiiit

    for CSR within government, and has puished an

    Internationa Strategic Framework for CSR. DbERR

    aso deas with compan aw, incuding companreporting and corporate governance, and trade

    union and empoment aw.

    www.b.g.u

    o gnmn CSR puications and

    information:

    www.b.g.u/ss/susanaby/

    nx.m/

    dpamn ennmn, f an

    rua Aas: Defra has overa responsiiit

    for sustainae deveopment poic withingovernment.

    www.a.g.u

    Further information/

    resources

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 21

    dpamn innana dpmn:

    DFID deas with internationa deveopmentpoic, incuding with the Foreign and

    Commonweath Office the Miennium

    Deveopment Goas. It is aso responsie for

    the Ethica Trading Initiative and the Extractive

    Industries Transparenc Initiative. Its work

    is focused on achieving the Miennium

    Deveopment Goas, the UN targets for fighting

    povert that must e met 2015.

    www..g.u

    fgn an cmmnwa o: FCOdeas with reations with overseas countries,

    incuding human rights and good governance;

    internationa sustainae deveopment; promotes

    british usiness aroad; and represents the UK at

    the UN and other internationa forums.

    www..g.u

    International/

    intergovernmental

    Gba rpng ina: GRI deveops and

    disseminates goa appicae Sustainaiit

    Reporting Guideines for vountar use

    organisations.

    www.gbapng.g

    innana Busnss las fum:

    An independent, not-for-profit organisation

    founded the Prince of Waes, supported

    over 100 usinesses goa, which works

    with usiness, governments and civi societ to

    enhance the contriution that companies canmake to sustainae deveopment.

    www.b.g/

    innana labu ogansan: A United

    Nations agenc with a tripartite composition

    (governments, empoees, trade unions). It

    has drawn up man of the asic internationa

    standards and principes reating to working

    conditions incuding:

    Decaration on Fundamenta Rights and

    Principes at Work

    Tripartite Decaration of Principes concerning

    Mutinationa Enterprises and Socia Poic

    business and Socia Initiatives dataase

    www..g

    innana Sanas ogansan: Its

    standards cover man aspects of management

    and processes as we as products. Reevant

    ones incude the ISO 14001 environmenta

    management standard and ISO 9001 quait

    management standard. Work is aso underwa

    on an internationa CSR standard, ISO 260000.

    www.s.g

    Mnnum dpmn Gas: Agreed the

    United Nations in 2000.

    www.un.g/mnnumgas

    ogansan enm cpan an

    dpmn: OECD puishes Guideines for

    Mutinationa Enterprises, recommendations

    on responsie usiness conduct addressed

    governments to mutinationa enterprises

    operating in or from their territories. This is the

    on mutiatera endorsed and comprehensive

    code on mutinationas that governments are

    committed to promoting. Aongside the OECD

    countries, Argentina, brazi, Chie, Israe, Estonia,

    latvia, lithuania, Romania and Sovenia adhereto them. because the app to mutinationas

    operating out of these countries, their reach

    is potentia much wider. Nevertheess the

    remain vountar and do not app direct to

    usiness except insofar as the are refected in

    nationa aws. Concerns aout possie reaches

    of the guideines can e raised with the nationa

    contact points estaished each countr,

    though procedures for investigating and acting

    on such compaints var considera.

    www..g/a/nsmn/guns

    UK nationa contact points for OECD:

    www.s.g.u/1.m

    Maga Suan, dpamn

    Busnss, enps an rguay

    rm, Bay 4133, 1 va S,

    lnn SW1h oet, t: 020 7215 5756,

    fax: 020 7215 2234, -ma: Maga.

    [email protected]

    dabn d, dpamn Busnss,

    enps an rguay rm, Bay

    4133, 1 va S, lnn SW1h

    oet ; t: 020 7215 6344, fax: 020 7215

    2234, -ma: [email protected]

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    www.b.g.u/ss/susanaby/

    nananapn/pag45873.m

    The OECDs Trade Union Advisor Committee

    puishes A Users Guide for Trade Unionists to

    the OECD Guidelines for Multinational Enterprises

    www.ua.g/n/pub/-

    s/00/00/00/67/umn_.pm

    oecd rs Awanss t Munana

    enpss n Wa Gnan Zns: Aims

    to hep companies that invest in countries where

    governments are unwiing or unae to assume

    their responsiiities. It addresses risks and

    ethica diemmas that companies are ike to

    face in such weak governance zones, incuding

    oeing the aw and oserving internationa

    instruments; heightened care in managing

    investments; knowing usiness partners and

    cients; deaing with puic sector officias; and

    speaking out aout wrongdoing.

    www..g/aa/26/21/36885821.

    p

    oecd cnnn n cmbang Bby

    fgn Pub oas n innanaBusnss tansans

    www..g/umn/21/0,3343,n_2

    649_34859_2017813_1_1_1_1,00.m

    tanspany innana: A goa civi

    societ organisation to comat corruption.

    www.anspany.g

    UN cnnn agans cupn 2003:

    Came into force 2005, and has 106 parties. The

    purposes of the Convention as set out in Artice

    1 are:

    to promote and strengthen measures

    to prevent and comat corruption more

    efficient and effective

    to promote, faciitate and support

    internationa cooperation and technica

    assistance in the prevention of and fight

    against corruption, incuding in asset

    recover

    to promote integrit, accountaiit and

    proper management of puic affairs and

    puic propert.

    www.un.g/un/n/as/cAc/

    nx.m

    UN Gba cmpa: A vountar set of ten

    (origina nine) principes, drawn up under theauspices of Kofi Anan when he was UN Secretar

    Genera, to which participating usinesses

    commit themseves (see Annex 3).

    www.ungbampa.g

    W Busnss cun Susanab

    dpmn: A goa association of some 200

    companies deaing excusive with usiness and

    sustainae deveopment.

    www.wbs.g

    Trade union groups

    Gba Unn fans: Internationa odies

    to which nationa unions are affiiated according

    to industr or sector.

    www.gba-unns.g

    A numer of GUFs have reached Goa

    Framework Agreements (or Internationa

    Framework Agreements), with mutinationas,

    covering conditions wordwide in their industries.

    www.mma.g/man/nx.

    m?n=47&=2&=10266

    innana ta Unn cnan: Its

    primar mission is the promotion and defence

    of workers rights and interests, through

    internationa cooperation etween trade unions,

    goa campaigning and advocac within the

    major goa institutions. Its main areas of

    activit incude:

    trade union and human rights, econom,

    societ and the workpaceequait and non-discrimination

    internationa soidarit.

    www.u-s.g

    is cngss ta Unns: ICTU has

    56 affiiated unions, oth north and south of

    the order. It has puished Corporate Social

    Responsibility a guide for trade unionists.

    www.u.

    Downoad ICTUs CSR guide from:

    www.ugbasay.g/upas/

    cSr%20rePort.p

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    Pub Ss innana: A goa

    federation of unions representing puic serviceworkers.

    www.w-ps.g

    UNi Gba Unn: A goa federation of

    unions representing the private sector.

    www.ungbaunn.g

    ta Unn Asy cmm

    oecd: TUAC is an internationa union

    organisation with consutative status with the

    OECD and its various committees.

    www.ua.g

    See two usefu TUAC discussion papers at the

    foowing inks:

    Workers Voice in Corporate Governance: a

    discussion paper on corporate governance that

    proposes a framework for puic poic reforms:

    www.tuac.org/en/puic/e-docs/00/00/01/0E/document_doc.phtm

    Organising workers globally, the need for public

    policy to regulate investment:www.tuac.org/

    en/puic/e-docs/00/00/03/09/document_news.

    phtm

    tas Unn cngss: The TUC deveops

    common poicies for british trade unions and

    negotiates with the UK government and in

    the EU on empoment and socia egisation

    and poicies. It has a we area devoted to

    internationa issues.

    www.u.g.u/nnana

    UNicorN: A goa trade union anti-corruption

    initiative, joint run TUAC, PSI and ITUC.

    www.agansupn.g

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    24 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    The UN Goa Compact is a vountar set of

    ten (origina nine) principes, drawn up under

    the direct auspices of Kofi Anan when he was

    UN Secretar Genera, to which participating

    usinesses commit themseves.

    Human rights

    Pnp 1: businesses shoud support and

    respect the protection of internationa

    procaimed human rights; and

    Pnp 2: make sure that the are not

    compicit in human rights auses.

    Labour standards

    Pnp 3: businesses shoud uphod the

    freedom of association and the effective

    recognition of the right to coectiveargaining; and

    Pnp 4: the eimination of a forms of

    forced and compusor aour; and

    Pnp 5: the effective aoition of chid

    aour; and

    Pnp 6: the eimination of

    discrimination in respect of empoment and

    occupation.

    Environment

    Pnp 7: businesses shoud support a

    precautionar approach to environmenta

    chaenges; and

    Pnp 8: undertake initiatives

    to promote greater environmenta

    responsiiit; and

    Pnp 9: encourage the deveopment

    and diffusion of environmenta friend

    technoogies.

    Anti-corruption

    Pnp 10: businesses shoud workagainst corruption in a its forms, incuding

    extortion and rier.

    The United Nations

    Global Compact

    3ANNEX

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 25

    AA1000: AccountAiits AA1000 Assurance

    Standard, providing guidance and est practice

    for stakehoder engagement and organisationa

    reporting, see Annex 2.

    Bnmang: Measuring our compan

    performance against other companies.

    Bsy: A contraction of ioogica

    diversit, meaning the numer, variet and

    variaiit of iving organisms, whether goa,

    nationa or in a specific area.

    Busnss w: Under UK compan aw a

    companies, other than sma companies, are

    now required to produce a usiness review. In

    the case of quoted companies, the Companies

    Act 2006 aso requires the directors to the

    extent necessar for an understanding of theusiness to report on environmenta matters,

    the compans empoees and socia/communit

    issues. These requirements app to reports for

    financia ears eginning on or after Octoer

    1, 2007. These provisions repace the origina

    proposa to require the more detaied Operating

    and Financia Review, though some companies

    ma produce an OFR vountari as part of their

    report.

    c abu: An empoment of chidren,though often specifica referring to work

    which is expoitative, forced, onded, or unsafe

    and invoving oung (pre-teen) chidren. The

    effective aoition of chid aour is a UN

    Goa Compact Principe. This is a trick issue

    ecause it is usua overseas suppiers that

    use chid aour; and its aoition needs to e

    accompanied education and wefare poicies,

    if it is not simp to reduce fami incomes.

    cmpany aw, mpany png s

    Busnss w.

    cpa znsp: An aternative phrase

    to corporate socia responsiiit that tries to

    conve that companies, ike citizens, enjo oth

    rights and responsiiities.

    cpa gnan: Reates to the interna

    sstems which corporations are operated and

    controed, within the framework of egisation.

    cpa panpy: Donations or in-kind

    support companies to charities or other good

    causes; often, particuar in the US, used instead

    of corporate responsiiit ut narrower in

    scope.

    dsy: In the workpace refers to the

    protection, respect and incusion of the

    individua attriutes that each empoee

    contriutes. Whie companies initia paid the

    most attention to those characteristics protected egisation (race, sex, reigion, nationa origin,

    sexua orientation, age, disaiit) usinesses are

    increasing uiding compan cutures that aso

    respect ife experiences, anguage, taents, skis,

    thought processes and persona stes.

    equa pnps: A vountar set of

    guideines for the anking industr ased on

    IFC and Word bank environmenta and socia

    guideines and safeguard poicies.

    ea puasng a ang:

    Sourcing from suppiers that respect asic

    human rights and aour standards (see Annex 5,

    Ethica Trading Initiative ase code).

    faa: A movement to hep fami farmers

    and sma producers in deveoping countries

    gain direct access to internationa markets; a

    form of susid where the consumer pas a

    premium over the market price that is returned

    to the producer for socia and environmenta

    deveopment; a ae to announce that a product

    meets Fairtrade standards.

    Glossar of

    common terms

    4ANNEX

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    26 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    Gba amw agmn: An agreement

    negotiated etween a mutinationa companand a goa union federation concerning the

    internationa activities of that compan. The

    main purpose of a framework agreement is to

    estaish a forma ongoing reationship etween

    the mutinationa compan and the goa union

    federation, which can sove proems and work

    in the interests of oth parties. In Septemer

    2008 there were 53 agreements; a fu ist is at

    www.mma.g/man/nx.

    m?n=47&=2&=10266

    human gs: A civiised societ recognises the

    right of ever individua to iert, freedom of

    association and persona safet. These form the

    asis of a code of human rights found at the

    core of nationa and internationa aw across the

    goe. The three most important internationa

    recognised human rights instruments are:

    Universa Decaration of Human Rights

    Internationa Covenant of Civi and Poitica

    Rights

    Internationa Covenant on Economic, Socia

    and Cutura Rights.Together these protocos form the Internationa

    bi of Human Rights, and incude a set of

    inaienae rights agreed the internationa

    communit, which protect the dignit of ever

    human eing. These rights shoud e respected

    a individuas and organs of societ

    regardess of poitica or cutura context.

    innana amw agmn: See

    Goa framework agreement

    Nn-gnmna gansan: Though the

    term can refer to an organisation that is non-

    governmenta, it usua means a nationa or

    internationa group set up to promote certain

    interests or principes, and (in this context) a

    charit or pressure group pushing companies

    to improve their socia and environmenta

    performance.

    Sa asm: Where sharehoders use

    their hodings active to infuence a companspoicies, particuar in areas such as corporate

    governance or ethica, socia or environmenta

    ehaviour.

    Sa Aunaby 8000 (SA8000): An

    internationa standard for human rights in

    the industria setting set up the Counci on

    Economic Priorities Accreditation Agenc in the

    US.

    Sas: Those who affect, or are affected

    , the activities of a compan. The incude

    sharehoders, customers, empoees, trade

    unions, usiness partners, enders or insurers,

    investors and anasts, sector or industr experts,

    government, reguators, host communities, oca

    and internationa NGOs, the media and suppiers.

    Susanab pmn: Though there are

    man definitions, one of the first, simpest

    and est remains that from the report of the

    brundtand Commission, Our Common Future,

    in 1987: Deveopment that meets the needs ofthe present without compromising the aiit

    of future generations to meet their own needs.

    A ke feature of sustainae deveopment is

    that it invoves aancing economic, socia and

    environmenta issues.

    tp bm n: Tripe ottom ine

    accounting means expanding the traditiona

    compan reporting framework to take into

    account not just financia outcomes ut aso

    environmenta and socia performance. Thephrase was coined John Ekington, co-founder

    of the usiness consutanc SustainAiit, in

    his 1998 ook Cannibals with Forks: the Triple

    Bottom Line of 21st Century Business.

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 27

    The Ethica Trading Initiative is an aiance of

    companies, non-governmenta organisations

    and trade union organisations which promotes

    and improves the impementation of corporate

    codes of practice covering supp chain working

    conditions. Its goa is to ensure that the working

    conditions of workers producing for the UK

    market meet or exceed internationa aour

    standards.

    Emploment is freel chosen

    1.1 There is no forced, onded or invountar

    prison aour.

    1.2 Workers are not required to odge deposits

    or their identit papers with their empoer

    and are free to eave their empoer after

    reasonae notice.

    Freedom of association and the

    right to collective bargaining are

    respected

    2.1 Workers, without distinction, have the right

    to join or form trade unions of their own

    choosing and to argain coective.

    2.2 The empoer adopts an open attitude

    towards the activities of trade unions and

    their organisationa activities.

    2.3 Workers representatives are not

    discriminated against and have access tocarr out their representative functions in

    the workpace.

    2.4 Where the right to freedom of association

    and coective argaining is restricted

    under aw, the empoer faciitates, and

    does not hinder, the deveopment of

    parae means for independent and free

    association and argaining.

    Working conditions are

    safe and hgienic

    3.1 A safe and hgienic working environment

    sha e provided, earing in mind the

    prevaiing knowedge of the industr and

    of an specific hazards. Adequate steps

    sha e taken to prevent accidents and

    injur to heath arising out of, associated

    with, or occurring in the course of work,

    minimising, so far as is reasona

    practicae, the causes of hazards inherent

    in the working environment.

    3.2 Workers sha receive reguar and recorded

    heath and safet training, and such

    training sha e repeated for new or

    reassigned workers.

    3.3 Access to cean toiet faciities and to

    potae water, and, if appropriate, sanitar

    faciities for food storage sha e provided.

    3.4 Accommodation, where provided, sha e

    cean, safe, and meet the asic needs of

    the workers.

    3.5 The compan oserving the code shaassign responsiiit for heath and safet

    to a senior management representative.

    Child labour shall not be used

    4.1 There sha e no new recruitment of chid

    aour.

    4.2 Companies sha deveop or participate in

    and contriute to poicies and programmes

    which provide for the transition of an

    chid found to e performing chid aour

    to enae her or him to attend and remain

    in quait education unti no onger a chid;

    chid and chid aour eing defined in

    the appendices.

    4.3 Chidren and oung persons under 18 sha

    not e empoed at night or in hazardous

    conditions.

    4.4 These poicies and procedures sha

    conform to the provisions of the reevant

    IlO standards.

    Living wages are paid

    5.1 Wages and enefits paid for a standard

    working week meet, at a minimum,

    Ethical Trading

    Initiative base code

    5ANNEX

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    28 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    nationa ega standards or industr

    enchmark standards, whichever is higher.In an event wages shoud awas e

    enough to meet asic needs and to provide

    some discretionar income.

    5.2 A workers sha e provided with written

    and understandae information aout

    their empoment conditions in respect to

    wages efore the enter empoment and

    aout the particuars of their wages for the

    pa period concerned each time that the

    are paid.

    5.3 Deductions from wages as a discipinar

    measure sha not e permitted, nor sha

    an deductions from wages not provided

    for nationa aw e permitted without

    the express permission of the worker

    concerned. A discipinar measures shoud

    e recorded.

    Working hours are not excessive

    6.1 Working hours comp with nationa

    aws and enchmark industr standards,

    whichever affords greater protection.

    6.2 In an event, workers sha not on a reguarasis e required to work in excess of

    48 hours per week and sha e provided

    with at east one da off for ever seven-

    da period on average. Overtime sha e

    vountar, sha not exceed 12 hours per

    week, sha not e demanded on a reguar

    asis and sha awas e compensated at a

    premium rate.

    No discrimination is practised

    7.1 There is no discrimination in hiring,compensation, access to training,

    promotion, termination or retirement ased

    on race, caste, nationa origin, reigion, age,

    disaiit, gender, marita status, sexua

    orientation, union memership or poitica

    affiiation.

    Regular emploment is provided

    8.1 To ever extent possie, work performed

    must e on the asis of a recognised

    empoment reationship estaished

    through nationa aw and practice.

    8.2 Oigations to empoees under aour or

    socia securit aws and reguations arising

    from the reguar empoment reationship

    sha not e avoided through the use of

    aour-on contracting, su-contracting,

    or home-working arrangements, or

    through apprenticeship schemes where

    there is no rea intent to impart skis orprovide reguar empoment, nor sha an

    such oigations e avoided through the

    excessive use of fixed-term contracts of

    empoment.

    No harsh or inhumane treatment is

    allowed

    9.1 Phsica ause or discipine, the threat of

    phsica ause, sexua or other harassment

    and vera ause or other forms of

    intimidation sha e prohiited.

    The provisions of this code constitute minimum

    and not maximum standards, and this code

    shoud not e used to prevent companies

    from exceeding these standards. Companies

    apping this code are expected to comp with

    nationa and other appicae aw and, where

    the provisions of aw and this base Code address

    the same suject, to app that provision which

    affords the greater protection.

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    Notes

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    30 PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy

    Notes

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    PROSPECT NEGOTIATORS GUIDE TO CORPORATE SOCIAl RESPONSIbIlITy 31

    Notes

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    Notes

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    Prospect New Prospec Hose, 8 Lee Sree,

    Lonon SE1 7NN

    T 020 7902 6600 F 020 7902 6667

    E [email protected].

    Price 12, free o members

    Ocober 2008

    ISBN 978-0-9553006-4-6

    Coer picres: Ofm (Beriz Rios/Jim Holmes/Crispin Hghes)

    www.prospect.org.uk

    Copies of his gie re ilble in lrge-prinform on reqes from [email protected].