Multiskilling @ HNG P
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Transcript of Multiskilling @ HNG P
JUGGLING MORE BALLS IN AIR
Dynamic environment forceyorganizations, to be flexible to meetcompetitions.
It’s also a refreshing change foremployees who have been specializing in
t i f ticertain functions.
Influx of new ideas and creativesolution have been generated purely byrole reversals
SKILL & MULTISKILLSKILL & MULTISKILL
A skill is the learned capacity to carry out pre- A skill is the learned capacity to carry out pre
determined results often with the minimum outlay
f ti b thof time, energy, or both.
Multi skill - Broad range of skills that contribute under
different environment towards technology.
MULTISKILL DISAMBIGUATIONMULTISKILL – DISAMBIGUATION
A multi skilled worker is an individual who A multi skilled worker is an individual whopossesses or acquires a range of skill &knowledge and applies them to complete theknowledge and applies them to complete thetasks that may fall outside the traditionalboundaries of his or her original trainingboundaries of his or her original training.
This does not necessarily mean that a workerobtains or possesses high-level skills in multipletechnology areas.
DETERMINANTS OF MULTISKILLDETERMINANTS OF MULTISKILL
Allows optimum staffing to meet precise needs Allows optimum staffing to meet precise needs,
improving customer service while lowering staffing costs
Narrow specialization is less attractive compared to
multiskill as the work force can perform various jobs
according to the changing demands
MULTISKILL ADVANTAGESMULTISKILL - ADVANTAGES
O g i ti I di id lOrganization IndividualBuild core competency Keeps employee’s morale with high job
satisfactionHuman Resource Management Improves individual career development
and overall knowledge
Sustain organizational growth with Mutual learning among co workersSustain organizational growth with healthy culture
Mutual learning among co-workers
Preparedness for product demand variability
Refreshing & out of box thinkingvariability
Eliminate dependency on individuals Eliminates insecurity at work place
MULTISKILL ADVANTAGESMULTISKILL - ADVANTAGES
“In leaner times a multi skilled workforce helps In leaner times, a multi-skilled workforce helps
bring in operational efficiency and increased
d i i i ll kf iproductivity, since a smaller workforce is
required to cater to the scaled down demand. But
even when economic conditions are on the
upswing, a multi-skilled workforce helps in
addressing customer demand faster and better,”Rani Desai, Vice President & Global Head-Human Resources,and Organization Development, Geometric.
TYPES OF MULTISKILLTYPES OF MULTISKILL
Inter workshop mobilityp y
A firm rotates workers between workshop
Intra workshop mobility
A firm rotates workers within a workshop
(Explained with respect to a workshop; Can also beapplied to departments , divisions and varioushierarchies of the system)hierarchies of the system)
AREA OF SCOPEAREA OF SCOPE
• Job rotationBanking
• All TradesEngineering& Defence All Trades& Defence
H2
SCOPE IN ENGINEERINGSCOPE IN ENGINEERING
QualityQ y
Production
Maintenance
Welding
Industrial Engineering
Control Engineering
Quality System Production System Maintenance
SCOPE IN ENGINEERING
• Total Quality Management
• Awareness to ISO
• Design of Jigs & Fixtures
• Tool & Die
• Machine Tool Maintenance
• Bearing and Awareness to ISO 9000
• Six Sigma ApproachSPL T h i
Tool & Die Grinding
• Material Testing & Heat TreatmentN D t ti
Bearing and Lubrication
• Machine MaintenanceC • SPL Techniques
• Calibration Principles
• Awareness to TPM
• Non Destructive Testing
• Compressor Maintenance
• All measuring equipment handling
Industrial
SCOPE IN ENGINEERING
Welding
• Gas Welding
Industrial Engineering
• Production
Control Engg
• Hydraulic / G s We g• Plasma Arc
welding• Laser Cladding
Planning & Control
• Project
yPneumatic Controls
• Programmable Laser Cladding• TIG Welding• High Pressure
Welding
jManagement
• Supervisory Development
gLogic Controllers
Welding p
RADIAL CYCLE OF MULTI SKILLINGR C C O MU S NG
CANDO Teams
Quality SGA
Multi
Quality CircleSGA
Multi skilling
Job Training & Job Rotation
Cross
gDevelopme
nt
Cross Functional
Teams
LONG TERM BENEFIT OF MULTI SKILL
Continuous Good HRM practice & max.multi skill coverage
Continuous organizational growth
Human ResourceM t
g
Management
STRATEGIC FRAME WORK FOR AN EFFECTIVE
TRANSFORMATION
Production
Maintenance
H
Quality
Logistics GR
OW
TH
Logistics
NA
BL
E G
Job Rotation
SUST
AIN
Inter Dept
Training
S
CONSTRAINTS
Time Consuming
Laborious data collection required
Continuous involvement of shop floor executives
Continuous Monitoring
M ti l l i Meticulous planning
Snail Pace Result
MULTI SKILL LEVEL EVALUATIONMULTI SKILL LEVEL EVALUATION
Sum of skill % in skill comp (area) exposedSum of skill % in skill comp.(area) exposed
Average Multi skill % = * 100
Sum total of all the skill areas identified
No of skill area exposedNo of skill area exposed
Coverage Area % = * 100
Total number of skill area identified
MULTI SKILL FORMATION ATMULTI SKILL FORMATION AT
MOLD SHOP
HNGIL PONDICHERRYHNGIL-PONDICHERRY
1993 2011 1993 - 2011
S M SSCOPE OF WORK -MOLD SHOP ….
Manufacturing and supplying moulds to all group g pp y g g pcompanies for container glass production.
MOLD SHOPMOLD SHOP …. Operations definedp
Shaping
Turning
W ldi Welding
Milling
Drillingg
CNC-Turning
Engraving
Fitting Fitting
Inspection
MMULTISKILL AT HNG-PUDUCHERRY
120
100
120
60
80
erce
nt
Microsoft Office Excel Worksheet
100
61.4620
40
Pe
24.85
0
20
Total Area Average l i kill %
Average multiskill % coverage area
OUTPUT TREND IN HNG-MOLD SHOP
800 750
Output in Moulds
500
600
700
450
600650
200
300
400
500
225 250 250 250300
360
0
100
200
1993 1995 1997 1999 2001 2003 2005 2007 2009 2011
REFERENCESREFERENCES
Multi Skilling and Firm Performance – Yong – Min Kim and Ki Seong Park
Arthur J B., “ Effect of Human resource Management system on manufacturing performance and turnover”. Academy of Management Journal 37 (No.3, 1994) : 670 – 87.
Carmichael H.L. and Bentley M.W., “ Multiskilling, Technical Change and the Japanese Firm” Economical Journal 103( No g p (416 1993) : 142-60.
Huselid M.A., “The Impact of human Resource Management Practices on Turnover, Productivity and Corporate Financial , y pPerformance”. Academy of Management Journal 37 (No: 1995); 635 – 72.