PRESENTED BY:Dilip Kumar Mishra

Student

IME Sahibabad

Ms. Sangeeta Sahni

Assistant Professor

IME Sahibabad

Multi-Culturism and Cultural Diversity‘An effective tool for Global Business Development’

Diversity at WorkplaceDiversity in the workplace refers to differences we recognize in

ourselves and others, such as: Gender, Culture, Race, Ethnicity, Age, Religion, Sexual Orientation, Family Structures, Physical and Mental

Disabilities or Challenges.

Parameters of Diversity Primary Dimensions• Race• Ethnicity• Gender• Age• Disability

Tertiary Dimensions• Beliefs• Assumptions• Perceptions• Attitudes• Feelings• Values• Group norms

Secondary Dimensions• Religion

• Lifestyle

• Economic status

• Culture

• Sexual orientation

• Family status

• Thinking style

• Geographic origin

• Political orientation

•Nationality

• Work experience

• Language

• Education

Importance of Managing Diversity

• Well managed diverse teams out perform homogeneous teams & vice versa

• Reputation in the market & attract best employees

• Employees who feel valued & rewarded are more engaged & motivated

• Greater employee engagement lead to lower turnover rate

Challenges of Managing Diversity

• Discrimination

• Stereotypes and preconceptions

• Absenteeism

• Conflicts in team members

• Increase tension

• Productivity decrease

Strategies for Managing Diversity

1. Management commitment

2. Reinforce employee competencies

3. Actively facilitate inclusiveness

4. Communicate effectively

5. Evaluate effectiveness

Management Commitment• Demonstrate commitment and accountability

• Communicate

• Be a role model

Reinforce Employee Competencies

• Recruitment

1. Identify diversity management values

2. Build effective recruitment process

3. Train your interviewers

• Learning and Development

1. Introducing new employees

2. Orientating foreign employees

3. Training for employees & managers

“I feel a great sense of satisfaction when the workers were able to

demonstrate the ability to speak functional English at the end of

the Programme.”

Supervisor

HSL Constructor Pte Ltd (“HSL”)

• Performance management

Reinforce Employee Competencies

Actively Facilitate Inclusiveness

• Workplace activities

• Workplace design

• Buddy system

• Employee networks

• Awards and recognition

Communicate Effectively• Telling the importance of inclusive environment

• Tips to enhance relationships with employees

• Benefits of inclusive environment

Evaluate Effectiveness• Recruitment

• Employee engagement

• Promotion rate

• Retention rate

Benefits of Managing Diversity

• Increased Productivity

• Increased creativity and Problem solving

• Attract and Retain talent

• Help to build synergy in teams and enhances communication

skills

• New attitudes

• Language skills

Encouraging HarmonyDON’T

• Emotions effect on behavior

• Underestimation of others ideas

• Give up when there is a conflict

DO• Focus on Common interest

• Create friendly environment

• Have an open mind

• Open communication

THANK YOU