MTN Mobile Money vs.Tigo Cash
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Transcript of MTN Mobile Money vs.Tigo Cash
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MTN Mobile Money vs Tigo Cash [Customer Journey,Distribution,Innovation and Charges
Commercial Solutions Manager
Edel IT Consulting
BarCamp Africa UK Founder
Start-up Weekend Accra Coach/Judge
Why am I here ?
EthelCofie.com@MissEDCofie
11/04/2023 2
MTN Mobile Money vs. Tigo Cash
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Customer Journey
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MTN Mobile Money
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TIGO Cash
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Charges
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MTN Mobile MoneyTransaction Point Services Transaction Limit
(GH¢)Charges (GH¢)
At Agent Shop Money Transfer(C2C -Money Transfer from Merchant to Non Mobile User)
1-50 2.5%
More than 50 5%
Cash In Minimum of GHC 1
Free
Cash Out 1-50 0.5% Above 50 1%
On your Mobile Money Transfer (P2P -Transfer Money to a Mobile Money Wallet)
1-50 0.5 More than 50 1%
Money Transfer (A2C -Transfer Money to a Non Mobile User)
1-50 1.5% More than 50 3%
Airtime Top-up 1-100 Free Bill Payment-ECG,Ghana Water
N/A 0.50p
Bill Payment-DStv N/A Free
Account Mgt Balance Enquiry N/A Free
Mini Statement N/A 0.01p
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Tigo Cash
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Innovation
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MTN Mobile Money vs Tigo Cash
Value Add MTN Mobile Money Tigo Cash
Receive Money from outside Ghana
Top Up Airtime for that operator
Mobile Insurance
ATM Cash Out Service *Fidelity Bank
Lending Services
Savings Services
Pay Utilities(DSTv,ECG)
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Conclusion • The on-boarding journey for Tigo is based on efficiency and
getting you out and doing transactions ,whilst the MTN is based on security and ensuring that they have alternative contacts for you .Frankly I am not sure which is the better option . Expediency vs Security ?
• In terms of Charges It looks like for lower remittances( less 100 GHS) MTN is a better payment platform to use and for higher amounts( greater than 100 GHS ) its best to use Tigo
• The Data mined from websites seem to show that there is more value add with MTN money with ATM Cash out and Lending service etc.
• I believe on Distribution MTN Money is at par with Tigo cash as not having a lot of Agents is balanced out by having ATM cash out facilities
*Data collected from in store visits, websites and press releases.