MPB2B Paradise By the Analytics Dashboard Light

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TrustInsights.ai :: #MPB2B Paradise By the (Analytics) Dashboard Light Data Storytelling for B2B Marketers Christopher S. Penn Chief Data Scientist TrustInsights.ai @cspenn @TrustInsights

Transcript of MPB2B Paradise By the Analytics Dashboard Light

TrustInsights.ai :: #MPB2B

Paradise By the (Analytics)

Dashboard LightData Storytelling for B2B Marketers

Christopher S. Penn

Chief Data Scientist

TrustInsights.ai@cspenn @TrustInsights

TrustInsights.ai :: #MPB2B

Our Problem

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

If you started binge-

watching Netflix 55 million

years ago without

stopping, you’d just be

getting to 1 zettabyte

today.

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Complete Inability to Communicate Data Meaningfully

TrustInsights.ai :: #MPB2B

Dashboards

without decisions

are decorations.

TrustInsights.ai :: #MPB2B

Impact

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Data Storytelling

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Telling Stories With Data

TrustInsights.ai :: #MPB2B

Telling Stories With Data

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Beginning Middle End

Small Medium Large

Why What How

TrustInsights.ai :: #MPB2B

Dashboards

without decisions

are decorations.

TrustInsights.ai :: #MPB2B

What Happened? So What? Now What?

TrustInsights.ai :: #MPB2B

What Happened? So What? Now What?

25% 25% 50%

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TrustInsights.ai :: #MPB2B

A Dashboard Is Not The Only Form of

Story

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

What storytelling medium works best for your audience?

TrustInsights.ai :: #MPB2B

Telling Stories With Data

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Creating Dashboards Is Like Cooking

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Decide What You’re Cooking and For Who

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There Is No One

Dashboard To Rule

Them All

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TrustInsights.ai :: #MPB2B

Team / Division

Ro

le /

Le

ve

l

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WHO

WHAT

WHY

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Why do you want a dashboard?

As CMO, I can see overall performance so that I can demonstrate marketing’s impact to the board.

TrustInsights.ai :: #MPB2B

Why do you want a dashboard?

As Marketing Manager, I can see the performance of my team so that I can improve individual performance.

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Find The Ingredients

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TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Data Governance

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Prep

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Extract Refine Deliver

Extract Process Visualize

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TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Best for Most Marketers

Best for Complex Companies

Best for Integrated AI / Data Science

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Cook

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Test Kitchen

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Dashboards

without decisions

are decorations.

TrustInsights.ai :: #MPB2B

Roll Out Your Recipe

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

6 Ways Your Dashboard Will Fail

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Dashboards

without decisions

are decorations.

TrustInsights.ai :: #MPB2B

Effective Dashboards

Clear

•You know what you're looking at

Clean

•Well-labeled and documented

Complete

•Conveys all the necessary information

Concise

•Conveys only the necessary information

Cited

•Underlying data sources, methodology, and authorship available

Conclusive

•Conveys your next steps/course of action

The 6C Framework for Effective Data Visualization

TrustInsights.ai :: #MPB2B

Effective Dashboards

Clear

•You know what you're looking at

Clean

•Well-labeled and documented

Complete

•Conveys all the necessary information

Concise

•Conveys only the necessary information

Cited

•Underlying data sources, methodology, and authorship available

Conclusive

•Conveys your next steps/course of action

The 6C Framework for Effective Data Visualization

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Comparison

Distribution

Composition

Relationship

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Comparison : What could we improve?

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Distribution : What’s unusual or outlying?

TrustInsights.ai :: #MPB2B

Relationship : How are things related to each other?

TrustInsights.ai :: #MPB2B

Composition : How much of any one thing is there?

TrustInsights.ai :: #MPB2B

Comparison : What could we improve?

Distribution : What’s unusual or outlying?

Relationship : How are things related to each other?

Composition : How much of any one thing is there?

TrustInsights.ai :: #MPB2B

Effective Dashboards

Clear

•You know what you're looking at

Clean

•Well-labeled and documented

Complete

•Conveys all the necessary information

Concise

•Conveys only the necessary information

Cited

•Underlying data sources, methodology, and authorship available

Conclusive

•Conveys your next steps/course of action

The 6C Framework for Effective Data Visualization

TrustInsights.ai :: #MPB2B

LOOKS COOL

TrustInsights.ai :: #MPB2BPhoto Credit: Robyn Haddow

TrustInsights.ai :: #MPB2B

Cleaner Dashboards = Faster Decisions

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Photo Credit: Web Summit 2015 / Wikimedia Commons

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KPI: A number for which

you will get a bonus or

fired.

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Google Organic

Format

Audio

Video

Text

Frequency

Time of Day

Day of Week

Topic

Parent

Keywords

Content Quality

Subject

Production

KPI MAPPING

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Effective Dashboards

Clear

•You know what you're looking at

Clean

•Well-labeled and documented

Complete

•Conveys all the necessary information

Concise

•Conveys only the necessary information

Cited

•Underlying data sources, methodology, and authorship available

Conclusive

•Conveys your next steps/course of action

The 6C Framework for Effective Data Visualization

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Effective Dashboards

Clear

•You know what you're looking at

Clean

•Well-labeled and documented

Complete

•Conveys all the necessary information

Concise

•Conveys only the necessary information

Cited

•Underlying data sources, methodology, and authorship available

Conclusive

•Conveys your next steps/course of action

The 6C Framework for Effective Data Visualization

TrustInsights.ai :: #MPB2BPhoto Credit: Robyn Haddow

TrustInsights.ai :: #MPB2B

Effective Dashboards

Clear

•You know what you're looking at

Clean

•Well-labeled and documented

Complete

•Conveys all the necessary information

Concise

•Conveys only the necessary information

Cited

•Underlying data sources, methodology, and authorship available

Conclusive

•Conveys your next steps/course of action

The 6C Framework for Effective Data Visualization

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Effective Dashboards

Clear

•You know what you're looking at

Clean

•Well-labeled and documented

Complete

•Conveys all the necessary information

Concise

•Conveys only the necessary information

Cited

•Underlying data sources, methodology, and authorship available

Conclusive

•Conveys your next steps/course of action

The 6C Framework for Effective Data Visualization

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Effective Dashboards

Clear

•You know what you're looking at

Clean

•Well-labeled and documented

Complete

•Conveys all the necessary information

Concise

•Conveys only the necessary information

Cited

•Underlying data sources, methodology, and authorship available

Conclusive

•Conveys your next steps/course of action

Copyright © 2019 Christopher S. Penn | @cspenn | @TrustInsights | cspenn.com | TrustInsights.ai

The 6C Framework for Effective Data Visualization

TrustInsights.ai :: #MPB2B

TrustInsights.ai :: #MPB2B

Dashboards

without decisions

are decorations.

TrustInsights.ai :: #MPB2B

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