Motor One Presentation
-
Upload
sylviasmiley -
Category
Documents
-
view
719 -
download
4
Transcript of Motor One Presentation
Product & Services GuideMotorOne
• We’ve been operating since 1974
• We supply a product or service to 1 in every 2 cars sold in Australia
• We service over 1300 Dealers
• We have 150 application centers across Australia and offices in each state
• We have more than 450 employees dedicated to delivering seamless service and enhancing dealer profits
Introductionthe MotorOne journey
Introduction: the MotorOne Journey
MotorOne car care
...Home and Office
WOrldMark
• Research and development of new products
• Seamless end to end sales reporting and invoicing systems
• New and creative ideas in vehicle protection packages to increase consumer acceptance and increase Dealer profits
• Latest in IT solutions, with up-to-date technology and web based media
• Streamlined application process
• Unique recruitment and training processes
• Detailed management of accounts and consultants
What makes MotorOne different
MotorOne Car CareMotorOne Car Care provides an extensive range of products that help protect your
customers investment in their vehicle, plus enhance their personal safety, comfort,
and driving experience.
The Range car care products for all round protection
X-PACK Vehicle Protection
Ultimate Vehicle Protection
Street Legal Window Film
SMART Choice
Titanium Window Tint
Cancer Council Window Film
1.
2.
3. 4. 5.
6.
SMARTKOTEVehicle Protection
7.
Complimentary Rewards Pack with every X-PACK purchased.
Caring for your car and the environment
X T R E M E V E H I C L E
P R O T E C T I O N
X-PACK.xtreme vehicle protection pack.
X-PACK.xtreme vehicle protection pack.
x Environmentally Friendly: - X-PACK carpet and fabric protection is water-based - Contains no solvents, abrasives or harsh chemicals - Contains natural lanolin conditioner, PH neutral - Leather and Vinyl Conditioners contain natural organic ingredients - Ease of clean, uses less water
x Superior Product Performance:
- X-PACK utilising the latest in nano-engineering, for a smoother, stronger, longer lasting protection barrier
x Great Value: - Everything you need in one pack - Customer receives a free reward pack with purchase
x Peace of Mind: - Lifetime warranty for all products - No re-application, no inspections
Environmentally Friendly
SMARTKOTE.vehicle protection.
CARPET AND FABRIC Coating for durable and invisible protection.
01020304
SURFACE Coating that ensures surface areas of your vehicle are protected.
LEATHER Unique leather formulation that sustains new leather upholstery.
VINYL Formed to protect damage caused by temperature fluctuations.
TM
SMARTKOTE™ creates a hydrophobic and oleophobic
surface coating. Hydrophobic refers to “having little or
no attraction for water”. Oleophobic implies “lacking
attraction to oils”.
SMARTKOTE™ nano-engineering deals with the
study of molecular and atomic particles, a world that is
measured in nanometers (billionths of a meter or 10-9)
& is 1000 times smaller than the human eye can see.
Specifically designed molecular architectures and
intelligent structures can be created as a result of
working at a nano scale. These supra (nano) molecules
provide superior, performance-enhancing attributes
such as stronger, smoother, longer lasting, more flexible
& smarter surface coatings.
NANO-TECHNOLOGY
UNDERSTANDING THE TECHNOLOGICAL ENGINEERING
These supra (nano) molecules provide superior, performance-enhancing
attributes such as stronger, smoother, longer lasting, more flexible and smarter
surface coatings.
Benefits:
» ENVIRONMENTALLY FRIENDLY eco-friendly containing no harsh chemicals
» ENHANCED UV PROTECTION prevent fading and premature fading
» STAIN RESISTANCE against insect-splutter, bird droppings, acid rain and more
» BRILLIANCE OF COLOURS for a long lasting shine
» SELF CLEANING PROPERTIES to ensure an easy clean
» WATER + SOILING REPELLANT PROPERTIES providing durability
» PEACE OF MIND WARRANTY offering you a lifetime of confidence
NANO-TECHNOLOGY
UNDERSTANDING THE EXCEPTIONAL BENEFITS
SURFACECOATINGProtect & Shine
Nano-engineering ensures the surface areas of your vehicle are protected.SMARTKOTE™ coats the vehicle exterior using the study of molecular and atomic delivering durability, hardness and a brilliant shine.
These supra (nano) molecules offer enhanced U.V. protection, stain resistance, long last shine, and durability.
ENVIRONMENTALLY FRIENDLY
01LEATHERCOATINGSheen & Supple
SMARTKOTE™’s unique leather formulation sustains the feel and aroma of new leather upholstery. SMARTKOTE™’s high quality and natural lanolin based ingredient (PH Neutral) provides a highly effectivebarrier against stains, spills and marks. PH Neutralmeans SMARTKOTE™ is safe and applicable to any type of leather.
Actively penetrating the pores of leather, this treatment will moisturise and softenhard leather.
02ENVIRONMENTALLY FRIENDLY
VINYLCOATING
Nourishes & Moisturises
SMARTKOTE™’s vinyl treatment is formed to protect damage such as discolourationand fading from U.V. rays, temperature fluctuations and everyday wear and tear. It actively penetrates the surface layer ofvinyl with a treatment that is low sheen, nongreasyand non-slick. SMARTKOTE™’s vinyl treatment guarantee’s easy care with spillswith its water repellant properties.
It extends the life of vinyl and is atough barrier against scuff marksand stains.
03
ENVIRONMENTALLY FRIENDLY
CARPET & FABRICCOATING
Eco-Friendly & Protected
SMARTKOTE™’s carpet and fabric coating provides a durable and invisible protectionagainst common oil and water-based spills whilst being safe for families, pets and theenvironment.Formulated with the bacterial protectionsystem BactiShield™, this treatment willprotect your vehicle’s fabric against harmfulbacteria, moulds and fungus.
This treatment contains no harshchemicals and is ideal for petowners or those who suffer fromallergies.
ENVIRONMENTALLY FRIENDLY
04
• INNOVATIVE: - Engineering excellence using nano-technology - Stain resistance - Enhanced UV protection
• PRODUCTS ARE SOLD INDIVIDUALLY: - allows consumers choice
• ENVIRONMENTALLY FRIENDLY: - Contains no harsh chemicals - Eco-friendly - Enhanced UV protection
• PEACE OF MIND WARRANTY: - Products come with lifetime warranty, offering consumers confidence & years
and peace mind
• CONVENIENCE: - Self cleaning properties & durable
SMARTKOTE.vehicle protection.
Street Legal.darkest legal window tint.
• Maximum privacy
• 60% glare protection
• Up to 58% heat rejection
• UPF 50+ protection
• Maximum great looks
• Maximum quality
• Lifetime warranty
Cancer Council.automotive window film.
Unite Window Film.automotive window film endorsed by Planet Ark.
time
to chan
ge your view on the world.
For a more comfortable driving experience
Unite Automotive Window Film supports better fuel economy by way of reducing the amount of direct sunlight and heat penetrating into the car, which limits the need for air conditioning and cooling systems.
For a more comfortable driving experience, and to reduce the effect of driving on the environment, choose to Unite.
Benef its for you & the Environment » Dramatically reduces harmful UV, heat and glare » Reduces the load on your vehicle’s air-conditioning » UPF 50+ protection rated film gives all the family maximum protection
» Helps hold shattered glass together in the event of an accident » Reduces fading of interior leather and vinyl » Exclusive reflective coating enhances looks and heat rejection
... a nd, Unite comes with a Lifetime Warranty
58% Heat Stopped
35% Light Transmitted
10% Light Reflected
99%+ UV Stopped 60% Glare Reduction
time t
o chan
ge your view on the world.
For a more comfortable driving experience
Unite Automotive Window Film
supports better fuel economy by
way of reducing the amount of direct
sunlight and heat penetrating into
the car, which limits the need for air
conditioning and cooling systems.
For a more comfortable driving
experience, and to reduce the effect
of driving on the environment,
choose to Unite. Benef its for you & the Environment
» Dramatically reduces harmful UV,
heat and glare
» Reduces the load on your
vehicle’s air-conditioning
» UPF 50+ protection rated film
gives all the family maximum
protection
» Helps hold shattered glass
together in the event of an
accident
» Reduces fading of interior leather
and vinyl
» Exclusive reflective coating
enhances looks and heat rejection
... a nd, Unite comes with
a Lifetime Warranty
58% Heat Stopped
35% Light Transmitted
10% Light Reflected
99%+ UV Stopped
60% Glare Reduction
For a more comfortable
driving experience, and to reduce the effect of driving on the environment,
choose Unite
For a more comfortable
driving experience, and to reduce the effect of driving on the environment,
choose Unite
time to change
your vi
ew on the world.
Benefits for you & the Environment : » Dramatically reduces harmful UV heat and glare » Reduces the load on your vehicle’s air-conditioning » UPF 50+ protection rated film gives all the family maximum protection
» Helps hold shattered glass together in the event of an accident
» Reduces fading of interior leather and vinyl » Exclusive reflective coating enhances looks and heat rejection...and, Unite comes with a Lifetime Warranty.
58% Heat Stopped
35% Light Transmitted
10% Light Reflected 99%+ UV Stopped
60% Glare Reduction
For a more comfortable driving experience :
With every purchase of Unite window f ilm, we proudly contribute a percentage of sales to Planet Ark.
Unite Automotive Window Film supports better fuel economy by way of reducing the amount of direct sunlight and heat
penetrating into the car, which limits the need for air conditioning and cooling systems. For a more comfortable driving
experience, and to reduce the effect of driving on the environment, choose to Unite.
WorldMark Pty Ltd 275 Canterbury Road, Canterbury VIC 2136 www.worldmark.com.au www.planetark.org
time to change your view on the w
orld.
WorldMark
275 CANTERBURY ROAD,
CANTERBURY, VIC 3126
AFFIX
STAMP
HERE
Unite also has many other benefits.
• A special vacuum metalising process using 100% pure aluminium
to maximise heat and glare reduction
• Helps protect against fading of interiors
• Exclusive reflective coating enhances looks and heat rejection
• Helps hold shattered glass together in the event of an accident
• Offers the highest level of privacy
• Comes with a Lifetime Guarantee
The good news is that your car is now fitted with Unite window film,
which guarantees while you are driving, you and your family get the
highest level protection from the sun’s harmful UV rays.
Film Warranty
Unite Window Film is covered
by a lifetime warranty
For a more
comfortable
driving experience,
and to reduce the
effect of driving on
the environment,
choose Unite
time
to ch
ange your view on the world.
WorldMark275 CANTERBURY ROAD,CANTERBURY, VIC 3126
AFFIXSTAMPHERE
Unite also has many other benefits.
• A special vacuum metalising process using 100% pure aluminium to maximise heat and glare reduction
• Helps protect against fading of interiors
• Exclusive reflective coating enhances looks and heat rejection
• Helps hold shattered glass together in the event of an accident
• Offers the highest level of privacy
• Comes with a Lifetime Guarantee
The good news is that your car is now fitted with Unite window film, which guarantees while you are driving, you and your family get the highest level protection from the sun’s harmful UV rays.
F ilm WarrantyUnite Window Film is covered by a lifetime warranty
For a more comfortable
driving experience, and to reduce the effect of driving on the environment,
choose Unite
Unite Window Film.customer thank-you pack.
Please store me in your glove box
For a more comfortable
driving experience,
and to reduce the
effect of driving on
the environment,
choose Unite
membership pack
proudly endorsed by
Thank Y ou
for supporting
Planet Ark!
For more information on how you can contribute to saving
the planet, please visit the websites below.
www.worldmark.com.au/unite
www.planetark.org
You are invited to join Planet Ark’s
Aware e-Newsletter!
Inform yourself, get inspired and uncover more green
trends, tips and tricks with Planet Ark’s Aware Newsletter.
Along with a wealth of interesting environmental features,
you’ll have access to special promotions, competitions,
and be the first to receive updates about Planet Ark’s
environmental campaigns and products.
The Aware newsletter is a must for anyone who’s interested
in taking simple actions to reduce their own environmental
impact – at home, at work and within the community!
Sign up now for fun, free
eco living tips.
Sign up at http://planetark.org/aware/
Thank Y ou for supporting Planet Ark!
For more information on how you can contribute to saving
the planet, please visit the websites below.
www.worldmark.com.au/unite
www.planetark.org
You are invited to join Planet Ark’s Aware e-Newsletter!
Inform yourself, get inspired and uncover more green trends, tips and tricks with Planet Ark’s Aware Newsletter. Along with a wealth of interesting environmental features, you’ll have access to special promotions, competitions, and be the first to receive updates about Planet Ark’s environmental campaigns and products.
The Aware newsletter is a must for anyone who’s interested in taking simple actions to reduce their own environmental impact – at home, at work and within the community!
Sign up now for fun, free eco living tips.Sign up at http://planetark.org/aware/
chan
ge your view on the world.
Unite Window Film, endorsed by chan
ge your view on the world.
Electronics.our offering & support services.
electronics.
AutoXtreme Electronics has built its reputation on having the most reliable, innovative products in the marketplace.
We also pride ourselves on service. Our customers are our number one priority. Our state office, services both metro and regional areas, and as a national company we have the resources to deliver what we promise.
• Customer Service• Reliability• Specialised training• Back up service and support team• Innovation – research and development• Fast turn-around times• Nationwide warranty program
• Nationwide service• High standards of professionalism• Wide variety of products• Dynamic promotional material and sales aids• Credible product brands
The Range.the latest in innovation and design of electronics.
safety systems satellite navigation cruise control vehicle security in-car communication in-car entertainment
AutoXtreme.vehicle electronics range.
CRUISE CONTROLCRUISE CONTROL
Cruise control commandCruise Control
IN-CAR COMMUNICATIONIN-CAR COMMUNICATION
bluetooth evolution: parrot ck3000In-Car Communication
SAFETY SYSTEMSSAFETY SYSTEMS
reverse Camera & MonitorSafety Systems
IN-CAR ENTERTAINMENTIN-CAR ENTERTAINMENT
portable dvd playerIn-Car Entertainment
VEHICLE SECURITYVEHICLE SECURITY
remote alarmVehicle Security
SAT NAVSAT NAV
portable sat nav: m500Satellite Navigation
Enjoy cruising safely and in control with the cruise control from AutoXtreme. The system fits into automatic and manual vehicles, and provides easy and safe driving. Once you have experienced the ease of the AutoXtreme Cruise Control, you won’t want to be without it!
• Cruise with confidence. This system means you can comfortably
maintain a constant speed during long trips.
• Easy-to-use. You simply accelerate to desired speed and set
that speed.
• Safety and comfort. This system can reduce driver fatigue,
increase fuel economy and promotes safer driver speeds.
• Easy-to-use buttons that complement your
steering wheel
• EFI, carburetor and diesel engine suitable
• Functions include set/accelerate, resume/
decelerate, tap up/tap down
• Built-in diagnostic system, enabling easy
identification of any problems that may occur
• Fully integrated Drive-By-Wire
Cruise Control System
105mm
30mm
• Built-in diagnostic system, enabling easy identification of any problems that may occur
• Functions include set/accelerate, resume/decelerate, tap up/tap down
• Easy-to-use buttons that complement your steering wheel
• Fully integrated Drive-By-Wire Cruise Control system.
the benefitsthe specs
www.autoxtreme.com.au [email protected] Part of the WorldMark Group
Bluetooth Colour & Music: Parrot MKi9200Make safe and legal calls whilst enjoying your travels.
something else you might like...
see the In-Car Communication range
The AutoXtreme Parrot CK3100 is revolutionising in-car communication.
Bluetooth Technology allows driver to make mobile phone calls without having to hold their mobile phone while driving, and without having to search for their phone when it rings.
• Safer driving. Avoid fines while comfortably making and
receiving calls with your Bluetooth device.
• Compatible with your needs. Choose the right system that
suits you, your phone compatibility and vehicle make.
• Smart Bluetooth. Contacts available at the push of a button.
• No wires or headset connection required
(connects through your car speaker system)*
• Easy-to-use colour coded answer and hang/up
reject button
• Bluetooth® phone compatibility (check parrot.com/uk)
• Seamless communication, the car radio smoothly cuts out to allow conversation*
*Available on specific vehicle models only.
70mm
35mm
• Device that allows easy placement onto dash
• LCD for clear information display
• Large buttons for call answering and rejecting
the benefitsthe specs
www.autoxtreme.com.au [email protected] Part of the WorldMark Group
Parking SensorsMaximise your safety with comprehensive coverage.
something else you might like...
see the Safety Systems range
Increasing safety and minimising injury while reversing, the AutoXtreme Front and Rear Parking Distance Sensors are an in-built warning system that, when reversing, helps avoid collisions preventing pedestrian injury and costly vehicle damage.
• Discreet design. Discreetly colour coded heads to match
vehicle paintwork means the design of your car is not
obstructed.
• Great coverage and quality. These systems provide you with
a greater awareness of your surroundings with its unique zone
detectors and up to 150 degree camera angles.
• Safe and secure. The benefit of unforeseeable accidents and
comfortable driving is simply priceless.
• Rear Sensors: 2 zone detection for corner two
sensors, 4 zone detection for middle two sensors
• Front Sensors: 5 zone fron coverage
• Detection starts when reverse gear is engaged
with an acoustic signal to warn driver
• Comprehensive coverage of rear bumper
• Discreet colour coded heads to match paintwork
• LED display lights up as the vehicle approaches
object, with a beep at the final zone
the benefitsthe specs
• 2 zone detection for corner two sensors
• 4 zone detection for middle two sensors
• Turn on/off via isolation switch - optional extra
• Discreet colour coded heads to match vehicle paintwork and flush sensor head design
• 5 zone front coverage
• Detection starts when reverse gear is engaged• Acoustic signal to warn driver
Zone 1: Distance 0.3m to 0.6m. Beeper sound at constant tone.
Zone 2 - Distance 0.6 to 0.3m. Beeper sound at 8 beeps/sec.
Zone 3 - Distance 1.0 to 0.6m. Beeper sound at 5 beeps/sec.
Zone 4 - Distance 1.6 to 1.0m. Beeper sound at 3 beeps/sec.
NOTE: The outer two sensors are designed to operate only when the vehicle reaches 0.6m. The final zone is 30cm.
Standard Rear Zone Sensor Coverage Pattern suitable for all vehicles.
Reverse Camera & MonitorPhysically see behind your car for maximum safety.
something else you might like...
see the Safety Systems range
www.autoxtreme.com.au [email protected] Part of the Worldmark Group
AutoXtreme Electronics is proud to offer this innovative, state-of-the-art DVD System presenting advanced technology and intelligent design. The unit features impressive sound and picture quality.
• Sleek and unique designs. Installed with exceptional quality and
ADR accreditation, these DVD players not only fit fantastic, but
they look stylish.
• Peace of mind warranty. Feel confident as all units come with
several year warranties.
• Convenient and simple-to-use entertainment. Keep your
passengers entertained with these easy-to-use units.
• Widescreen LCD Monitor for high resolution
• Slim slot DVD loader with a sleek design
• Varying monitor sizes available to fit your
particular vehicle
• Input/output: 2 AV inputs & 1 AV output
• System includes: 2 infrared headphones &
remote control
• USB and SD Card Compatibility - only unit in the
market with this feature
280mm
240mm
• Widescreen LCD Monitor
• Varying monitor sizes available to fit your particular vehicle
the benefitsthe specs
• slot DVD loader with a sleek design
• USB and SD Card compatibility
www.autoxtreme.com.au [email protected] Part of the WorldMark Group
Pioneer ExpertThe ultimate navigation and entertainment control unit.
something else you might like...
see the In-Car Entertainment range
With the constant threat of car theft, it is imperative that you keep your vehicle secure. The AutoXtreme Canbus Upgrade Alarm is loaded with the latest in-car security technology and packed with easy-to-use features, turning your factory keyless entry system into a full security system.
• Security. Immobilisation and early warnings of theft are one of
those invaluable benefits you will always appreciate.
• Like factory fit. The vehicle security range of products provides
the convenience of using your original vehicle remote to arm &
disarm the alarms.
• Smart design. All products in this range are innovative and
exceptionally designed to quality standards.
• Factory remote means the original keys can be kept
• Dome light supervision, bright LED display status
indicator and parking light flash
• Failsafe® Immobilization with ignition controlled
door locks
• Doubleguard® Shock Sensor (early warning
sensor/pre-intrusion) with a 6-tone siren
• Extras include: ultrasonic, microwave, tilt and
glass break sensors
• Factory remote means the original keys can be kept
the benefitsthe specs
• Dome light supervision, bright LED display status indicator and parking light flash
• Failsafe® immobilization with ignition controlled door locks
• Doubleguard® shock sensor (early warning sensor/pre-intrusion) with a 6-tone siren
• Extras include: ultrasonic, microwave, tilt and glass break sensors
The Portable Sat Nav: M500Stay safe with speed and red light camera alerts.
something else you might like...
see the Satellite Navigation range
www.autoxtreme.com.au [email protected] Part of the Worldmark Group
• 5” colour TFT Touch Screen
• Microphone
The AutoXtreme Sat Nav is putting a new face on GPS navigation.
The sleek, low profile design fits easily into virtually any car interior and, with the latest software, provides easy to follow directions to just about any location in Australia. Pre-loaded maps, speed and red light camera alerts, and a full featured digital media player to make this Satellite Navigation a must have to help anyone along their journey.
www.autoxtreme.com.au [email protected]
• Slick and unique design. With it's light and slim design 5" colour
TFT Touch Screen, this state of the art portable Navigation
Unit is not only compact, it also looks great.
• Peace of mind warranty. You can enjoy the confidence of a
2 year warranty.
• Convenient and simple to use. Operating with a Microsoft
Windows CE 6.0 and New iGO primo software, also enjoy the
ease of viewing photos, listening to music and watching videos.
the benefitsthe specs• New iGo Primo Software making is
easier to use
• Latest Navteq Version Q1 2010 Mapping
• Includes 2 years free mapping
• MP3 and MP4 compatability
• Light and slim line design
• Dealer exclusive
• Text to speech
• AV in
• Volume Control
• Battery On/Off
• Headphone In130mm
85mm
something else you might like...
Part of the WorldMark Group
Roof Mounted DVD PlayerKeep passengers entertained with these easy-to-use units.
something else you might like...
see the In-Car Entertainment range
Smart Choice.membership program.
your gift from us is
as simple as...
want to know more about smart choice?
www.thesmartguys.com.au
If not contacted 14 days after delivery,
please call 1300 946 677
when it comes to
cosmetic car repairs
it’s as simple as 1, 2, 3.
call 1300 946 677.1.2.3.
report the damage
you need repaired.
a smart operator will arrange
a suitable time and place for
the repair.
about
smart choice membership provides cosmetic repairs for all those minor dents and surface marks that are unavoidable, helping to keep your car looking as good as new.
..1, 2, 3.WHAT’S COVERED.
vinyl, leather and fabric seats
interior trimand dashboard
bumper bars
alloy wheels / hub caps
smart dent removal side mirrors casings
panel surface marks
stone chips
..1, 2, 3. • 1 year membership
• unlimited repair visits
• repairs within 14 days (metropolitan)
• we come to you - mobile service
• no quotes to organise - avoid the hassle!
• easy repair process - simple as 1, 2, 3
• latest vehicle repair technology - company technicians and company owned vans
THE BENEFITS
$88 per repair
$88 per repair
$145 per repair
$88 per repair $88 per repair
$110 per repair
$88 per repair
$88 per repair
about
smart choice membership provides cosmetic repairs for all those minor dents and surface marks that are unavoidable, helping to keep your car looking as good as new.
WHAT’S COVERED.
vinyl, leather and fabric seats
panel surface marks interior trim
and dashboard
bumper bars
alloy wheels / hub caps
smart dent removal
side mirrors casings
stone chips
If not contacted 14 days after delivery, please call 1300 946 677 or visit
www.thesmartguys.com.au
Please accept
12 Months Membership FREE
on the purchase of your vehicle.
congratulations!
..1, 2, 3...1, 2, 3.thesmartguys.com.au
Smart Advantage.membership program.
ABOUT SMART ADVANTAGE.
Aim:The aim of this program is to introduce the Smart Choice Membership to Sales Consultants, and to assist in developing a clear understanding of Membership inclusions, and claims process.
Objectives: • Accurately present Smart Advantage Membership to clients • Describe Member benefits, inclusions, terms and conditions • Clearly explain the repair claims process • Clearly explain the costs associated with claims • Identify the Smart Choice features, advantages and benefits
Introduction:Smart protection is about choices – Smart Choice provides vehicle owners with the peace of mind of knowing that any of those small and often unavoidable dents, surface marks and scrapes will be repaired for only a fraction of the cost usually associated with using professional Panel Repairers and Spray Painters.A team of mobile specialists will provide cosmetic repairs that will help keep cars looking as good as new – ultimately helping preserve and protect resale value. Using the latest technology sourced globally, we will repair anything from bumper bar damage to holes in leather seats! The mobile team is ready to carry out the work when it is needed, and where it is needed.
This super-convenient program means only one simple phone call to our smart repair operator - saving time and money – no running around, no multiple quotes, no need to leave the car with the repairer and then have the hassle of finding transport back home or to the office – we go to the client – all repairs are carried out on-site.
when it comes to cosmetic car repairswe’re all over it.
2
IMPORTANT POINTS TO REMEMBER. • Smart Advantage is not designed to eliminate the need for car insurance – it is
designed to fill the void where the nature of the damage is too small to make a claim,
is lower than the cost of the policy excess, and/or making a claim could effect any no
claim bonuses currently being enjoyed by the client. • Smart Advantage is about convenience – one of the most important benefits of
membership is the on-site fully mobile team of Technicians
• Use appropriate language when describing the features and benefits – ie “cosmetically
repair, minor damage, “surface marks” - this will help reduce the potential for any
misunderstandings relating to membership inclusions. • Use extreme care if giving specific scenarios – there are many variables (including
type of vehicle, angle of vehicle, object that caused the damage etc. )in how much
damage will result from one situation to another. Using specific scenarios may lead to
misunderstand and confusion. • Remember that the technician will ultimately make the final decision about what can be
repaired as a claim – clients sometimes find it difficult to accurately describe the size
and nature of damage and on arrival Technicians sometimes find damage that is not
covered or in extreme cases, not suitable for this type of repair and would need to be
take to a Panel Beater.
SMART CHOICE ‘FIXED COSTS’ STANDARD SMASH REPAIRS COSTS
Dents$55 Dents
$175
Bumper Bars$55 Bumper Bars
$700
Interior$55 Interior
$175
Wheels$55 Wheels
$500*Smash Repairs costs based on average price quoted.
QUICK REFERENCE REPAIR COST COMPARISON
$ $$$cosmetic repairs.now quick & affordable.
5
..1, 2, 3.
information guide
..1, 2, 3.as simple as
Training & recruitment
MotorOnetraining and recruitment
• 3 Day Induction: Intensive Sales & Product Training
• 2 Day Road to a Sale Training
• Monthly Training: Workshops held at MotorOne Head Office
• CDP – Consultant Development Program
MotorOnetraining and recruitment
What is the Consultant Development Program (CDP)?
• A unique and innovative learning, development and performance management program tailored to aftermarket sales.
• Provides the ability to combine all aspects of the consultant career path into a cohesive, holistic and innovative solution.
• Assists in attracting and maintaining quality consultants.
MotorOnetraining and recruitment
Recruitment
• Profiling – McQuaig Job Survey – Benchmarks DISC
• Strict Interview Process
MotorOnetraining and recruitment
CV SCREENEDBy Date / /10
TELEPHONE INTERVIEW
By Date / /10
FIRST INTERVIEW
By Date / /10
TOLD IN PERSONBy Date / /10
LETTER SENTBy Date / /10
MCQUAIG ANALYSED
By Date / /10
APPLICATION FORM
By Date / /10
REFERENCES CHECKED
By Date / /10
MOT COMPLETED
By Date / /10
Score /50
SECOND INTERVIEW
By Date / /10
Time Day .
JOB OFFER MADE
By Date / /10 Position .Department .
REJECTED
By Date / /10 Stage .
Why .
Letter RequiredYes
No
Candidate Name:
AMS: Aftermarket Managemt System
Aftermarket Management Systemmanaging the database
MotorOne MANAGE sAlEs CREATE NEW sAlE
VIEW/EdIT sAlE
FINAlIsE OPEN sAlE
CANCEl (PROdUCTs/dEAls)
TRANsFER dEmOs
sEARCH CUsTOmERs
MANAGE NO sAlEs VIEW/EdIT NO sAlE
sEll ON NO sAlE
CANCEl NO sAlE
sEARCH NO sAlE
REPORTs dAIlY CONTROl lOG
sAlEs REPORT
dElIVERY REPORT
dElIVERY sCHEdUlE
CONsUlTANT sNAPsHOT
PROGREss REPORT
NO sAlEs REPORT
smART RENEWAl REPORT
CAlENDAR
MY ACCOUNT UsER GUIdE
FAq’s
REPORT IssUEs
sUPPORT
Need help? Contact the MotorOne Helpdesk on 1300 799 977 or at [email protected]
CREATE NEW sAlE
Client Type
Title
System Client # CREATE NEW CLIENT (Select Existing Client)
First Name
Last Name
Address 1
Address 2
Suburb
Phone (Home)
*
*
*
State
Work/Mob
P/Code* *
*
STEP 1 of 3: Customer Details
bACk NEXT
Assigned SMART MEMBERSHIP workflow: Random Generate
Ams ENTRY dATE: sAlE NUmbER:
CURRENT sTATUs:
NEW sAlE ENTRY30/11/2009
NEW ORdER
MotorOne MANAGE sAlEs CREATE NEW sAlE
VIEW/EdIT sAlE
FINAlIsE OPEN sAlE
CANCEl (PROdUCTs/dEAls)
TRANsFER dEmOs
sEARCH CUsTOmERs
MANAGE NO sAlEs VIEW/EdIT NO sAlE
sEll ON NO sAlE
CANCEl NO sAlE
sEARCH NO sAlE
REPORTs dAIlY CONTROl lOG
sAlEs REPORT
dElIVERY REPORT
dElIVERY sCHEdUlE
CONsUlTANT sNAPsHOT
PROGREss REPORT
NO sAlEs REPORT
smART RENEWAl REPORT
CAlENDAR
MY ACCOUNT UsER GUIdE
FAq’s
REPORT IssUEs
sUPPORT
Need help? Contact the MotorOne Helpdesk on 1300 799 977 or at [email protected]
welcome to your aftermarket
management system.
mANAGEORdERs
mANAGEPROsPECTs
VIEWREPORTs
VIEWCAlENdAR
VIEWACCOUNT
MEssAGE sUBJECT CUsTOMER NAME PHONE DATE CREATED FOllOW UP
DATE
Global Change in system. Global.OPEN
UPDATEDELETE
Private November Budget Sylvia Smiley 0400 000 000 01.11.10 13.11.10OPEN
UPDATEDELETE
Test Test message from Jimmy
OPEN UPDATEDELETE
Dealer Management Changes John Smith 01.11.10 13.11.10
OPEN UPDATEDELETE
MotorOne MANAGE sAlEs CREATE NEW sAlE
VIEW/EdIT sAlE
FINAlIsE OPEN sAlE
CANCEl (PROdUCTs/dEAls)
TRANsFER dEmOs
sEARCH CUsTOmERs
MANAGE NO sAlEs VIEW/EdIT NO sAlE
sEll ON NO sAlE
CANCEl NO sAlE
sEARCH NO sAlE
REPORTs dAIlY CONTROl lOG
sAlEs REPORT
dElIVERY REPORT
dElIVERY sCHEdUlE
CONsUlTANT sNAPsHOT
PROGREss REPORT
NO sAlEs REPORT
smART RENEWAl REPORT
CAlENDAR
MY ACCOUNT UsER GUIdE
FAq’s
REPORT IssUEs
sUPPORT
Need help? Contact the MotorOne Helpdesk on 1300 799 977 or at [email protected]
CREATE NEW sAlE
EdIT dETAIls FINAlIsE
TRANsFER CANCEl
STEP 2 of 3: Vehicle Details
Existing Vehicle #
Dealer Salesperson
Sale Type
Dealer Stock #
Vehicle Type
Vehicle Year
Make
Model
Series
VIN/Rego #
Colour/Date
*
*
* (OTHER)
*
*
Retail
bACk NEXT
Customer Information
Greg Lewis275 Canterbury Rd,Canterbury 3126(03) 8809 [email protected]
EdIT
Assigned SMART MEMBERSHIP workflow: Random Generate
Ams ENTRY dATE: sAlE NUmbER:
CURRENT sTATUs:
NEW sAlE ENTRY30/11/2009
NEW ORdER
MotorOne MANAGE sAlEs CREATE NEW sAlE
VIEW/EdIT sAlE
FINAlIsE OPEN sAlE
CANCEl (PROdUCTs/dEAls)
TRANsFER dEmOs
sEARCH CUsTOmERs
MANAGE NO sAlEs VIEW/EdIT NO sAlE
sEll ON NO sAlE
CANCEl NO sAlE
sEARCH NO sAlE
REPORTs dAIlY CONTROl lOG
sAlEs REPORT
dElIVERY REPORT
dElIVERY sCHEdUlE
CONsUlTANT sNAPsHOT
PROGREss REPORT
NO sAlEs REPORT
smART RENEWAl REPORT
CAlENDAR
MY ACCOUNT UsER GUIdE
FAq’s
REPORT IssUEs
sUPPORT
Need help? Contact the MotorOne Helpdesk on 1300 799 977 or at [email protected]
EdIT dETAIls FINAlIsE
TRANsFER CANCEl
STEP 3 of 3: Product Details
Ams - PROdUCT sElECTION: CATEGORY
sElECT CANCEl
CREATE NEW sAlE
Customer Information
Greg Lewis275 Canterbury Rd,Canterbury 3126(03) 8809 [email protected]
Vehicle Information
Porsche 911Silver20 inch rimsSalesman: Tom SamuelsNewStock Number: 32123
EdIT
EdIT
5DSMART; Count: 2-
5THDIMENSION; Count: 9+
ACCESSORIES; Count: 8+
CRUISE CONTROL; Count: 8+
DEFENSE PAK; Count: 3+
ELECTRONICS; Count: 8+
MING; Count: 8+
MING-OLDMAC; Count: 8+
MOTORONE; Count: 7+
SMT1 SMART MEMBERSHIP (1 YEAR) 1 $000.00
SMT1 SMART MEMBERSHIP (1 YEAR) 1 $000.00
SMT1 SMART MEMBERSHIP (1 YEAR) 1 $000.00
SMT1 SMART MEMBERSHIP (1 YEAR) 1 $000.00
Aftermarket Management Systemreporting samples
The Complete Packagemarketing materials
MotorOne Marketingcustomised marketing material
X T R E M E V E H I C L E
P R O T E C T I O N
XTREMESpecial
F O U R W A Y S I N O N E F O R X T R E M E V E H I C L E P R O T E C T I O N
Nothing compares with the luxurious scent, the superb
condition of the interior and the glorious finish of the duco of
a new vehicle. Now you can maintain and preserve all of this
with the exclusive X-PACK.
X-PACK is a unique collection of superior quality products
designed to keep your car in pristine condition, and includes:
X-PACK HiGloss Paint Protection
X-PACK Vinyl Conditioner
X-PACK Leather Preserver
X-PACK Carpet and Fabric Protector
Purchase X-PACK vehicle protection pack
before delivery and receive a FREE window tint!
Hurry! This offer wont last forever! Ask our car care
consultant for more information today!
Complimentary Rewards Pack
with every X-PACK purchased.
R E V E R S I N G S E N S O R SF R O N T S E N S O R S3 Y R S C R AT C H & D E N T M E M B E R S H I PB L U E T O O T H
K E Y L E S S E N T R Y
DON’T MISS
THIS GREAT
OFFER!
PICK 4 of the below productsF A B R I C & C A R P E T G U A R D
V I N Y L C O ATL E AT H E R P R O T E C T O R C R Y S TA L G L A Z E P E R M A N E N T P O L I S H W I N D O W T I N T I N G
allfor$2886
threedaysale
PLUS one of these...
X-PACK:Xtreme vehicle protection. Keep your
car in immaculate condition!
Street Legal:
Exclusive – our darkest legal tint
Enjoy privacy, glare protection & heat
reduction
SMART Membership:
An innovative program to help keep
your vehicle in pristine condition.
FIFTH DIMENSION
& STREET LEGAL TINT
Fifth Dimension:
Five protection products that give
you all the protection you need.
1
X-PACK & SMART &
STREET LEGAL TINT
Street Legal:
Exclusive – our darkest legal tint
Performance and Protection
Enjoy privacy, glare protection & heat
reductionLifetime warranty for peace of mind
EXCLUSIVE PACK $2695
For a limited time only! Choose one of our great offers:
2OR
insert dealer logo here*Conditions apply.
*
Introducing Car Care
MotorOne Virtual Car CareMotorOne have introduced a Virtual Sales Centre that:
• Follows up lost opportunities
• Boosts second gross profit
• Has an average penetration of 30% on vehicles contacted to sell
• Acts as an extension to your dealership consultant
• Only employs experienced, trained and capable call centre staff to manage all customer leads assigned at your discretion (not attempted, introduced, or missed pre or post delivery)
MotorOne Virtual Car CareWhy you need a Virtual Sales Consultant.
• To maximise your aftermarket profit opportunity on pre and post delivery deals, so every deal is captured
• To offer up-sells of new products and /or new services to existing customers
• To drive a sales support network to assist your existing consultant
MotorOne Virtual Car CareMore Reasons to Consider.
• Boost your second gross profit.
• Provide your customers an enhanced buying experience through your dealership.
• Better streamline your operations & never miss another aftermarket opportunity.
• Drive profitable products through dedicated product teams pre and post delivery.
• Drive profitability and increased customer service in the front and back office boosting CSI and your reputation.
MotorOne Virtual Car CareHow does it work?
• A direct link to your DMS will allow customers not sold on to be picked up by a MotorOne Virtual consultant and contacted to up-sell a variety of products requested by you either pre or post delivery.
• Customers are called on behalf of your dealership as an aftercare customer service soft sell. Scripts provided on request.