Motivation and Human Resources

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    Stefan Hauk Regional Meeting Lund 2003 1

    Motivation & HR Management

    Some hints how totransform this... into this...

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    Motivation & HR Management

    What is motivation

    Why do we need motivation?

    Achieving motivation

    Preventing demotivation

    Practical hints

    What is motivation

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    What is motivation?

    From Latin "movere" - to move Forces "acting either on or

    within a person to initiate

    behaviour" (Britannica) An incentive

    The drive that makes you act ina certain way

    Motivation can grow, leave orchange!

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    What is motivation?

    My dearest AEGEE: you changed my life. You

    made me European, introduced me to somegreat people, let me share a glass and a smart

    discussion with them. (...) You created aEuropean paradise for us.

    Angle Postolle, former AEGEE activist

    Its hard to explain, but I just feel so comfortablein your company. Although I met so many peoplefor the first time I never felt like a stranger.

    Barbara Strebel, AEGEE contact Zrich

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    Motivation & HR Management

    What is motivation

    Why do we need motivation?

    Achieving motivation

    Preventing demotivation

    Practical hints

    Why do we need motivation?

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    Why motivation?

    Formerly we

    demanded very littlefrom our staff becausewe couldnt pay much.

    Now we pay nothing

    and demand a lot!representative of a charity

    organisation

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    Why motivation?

    The background of the outside world:

    Increasing individualism "Fun generation" No common student identity any more Study conditions get tougher

    Time is precious -> cost/benefit calculation People more critical towards structures BUT: still open to commitment if MOTIVATED

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    Why motivation?

    Motivation in AEGEE is important because...

    Lack of active members AEGEE depends on voluntary work "Soft" profile of AEGEE Lack of immediate returns in AEGEE

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    Motivation & HR Management

    What is motivation

    Why do we need motivation?

    Achieving motivation

    Preventing demotivation

    Practical hints

    Achieving motivation

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    Achieving motivation

    Motivation depends on the personality.Typical classification of AEGEE members:

    Fun-orientedIdealistCareer-

    oriented

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    Achieving motivation

    But keep in mind:

    There is no clear distinction between the types What drives you forward is a combination of those Motives change in the course of time AEGEE activists usually don't reflect their motives

    for being active in AEGEE, they just do it...

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    Achieving motivation

    Motivation depends on:

    Human Relations Vision Personality

    Motivation produces motivation!

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    Motivation by Relations

    Principle: RESPECT

    People need to be appreciated People need to be taken seriously Conflicts are allowed, if they are constructive! Avoid strategic use of praise, seduction, bribery,

    bad conscious ... if you want motivation to last! Don't try to buy people Tell the truth about AEGEE

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    Motivation by Relations

    Principle: TRUST AND FRIENDSHIP

    Try to create friendship among activists It is hard to let a friend down People feel at home everywhere "AEGEE Spirit"

    Be honest all the time Smile

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    Motivation by Relations

    Principle: TRANSPARENCY

    Culture of decision-making Take care of information flow Communication, communication, communication! Lack of transparency destroys trust & motivation

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    Motivation by Relations

    Principle: VOLUNTEER'S POWER DILEMMA

    Payment is not decisive, if motivation is stable Leadership is indispensible, don't be afraid! Leadership has to be accountable Be pragmatic, credible and fair

    Leader is in charge of team spirit and personalsatisfaction of team members

    Don't exploit yourself, AEGEE should never be amere sacrifice!

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    Motivation by Vision

    When we didnt see the meaning of our workanymore, we started to talk about motivation...

    A vision is always linked to individual persons People find their role in AEGEE according to theirpersonal vision

    Motivation is in danger when there is a serious

    gap between personal vision and AEGEE's vision ... or if personal visions are not sufficientlyreflected in AEGEE

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    Motivation by Personality

    The more you believe in yourself, the easier youget involved and motivated

    Personality can be trained only to a limited extent But AEGEE is a perfect platform for discoveringones potential, abilities and limits!

    AEGEE is a playground, not a battle field. The

    atmosphere is friendly, failure is allowed (incertain limits)

    Fears and doubts about ones qualities can beremoved by positive experience!

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    Motivation & HR Management

    What is motivation

    Why do we need motivation?

    Achieving motivation

    Preventing demotivation

    Practical hints

    Preventing demotivation

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    Preventing Demotivation

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    Preventing Demotivation

    Motivating is difficult, demotivating is easy! Dont demand things you wouldnt do yourself!

    Dont be a pedant! The results count! Mistrust demotivates Lack of communication demotivates Lack of transparency demotivates Observe! Ask! Listen! And learn! The successor phenomenon

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    Motivation & HR Management

    What is motivation

    Why do we need motivation?

    Achieving motivation

    Preventing demotivation

    Practical hintsPractical hints

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    Practical hints

    Involve new members immediately with smallthings

    Find something interesting to do for everyone Turn motivation into responsibility Organise small local events: especially important

    for small or "far-away" locals Encourage members to travel

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    Human Resources

    Human Resources need long term planning Boards are getting old... make sure you have

    enough people to follow! Look in time for possible successors Take into account time until new members are

    ready to join board

    Ensure proper knowledge transfer (manual!) Take Advisor from previous board Contact to oldies (knowledge, FR)

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    Questions...?

    [email protected]