Food and Beverage ManagerCover Letter

Dear Ladies and Gentleman:

I saw your advertisement in the Daily Internet News for the available position of a Food and Beverage Manager and would like to offer my services for the same. I having been employed by mane hotels and resort, I know first hand that your hotel is a strong and growing name to which I can provide valuable contribution using my experience and skills in food and beverage management.

As noted on the enclosed resume, I have a demonstrated ability in:

- Managing day to day operations for all restaurants and Bars within the resort

- Controlling all areas of cost management pertaining to cost of food, beverages and other related expenses

- Planning and managing procurement, production and presentation of all food and beverages in the hotel in a safe, sanitary and cost effective manner

- Ensuring that each customer receives outstanding service by providing a friendly and

Welcoming atmosphere

- Reviewing food and beverage service trends and suggesting modifications in menu and presentation appropriately

- Controlling food waste, product inventory, payroll and expenses

I believe that my extended F & B management skills and experience in the hospitality field will provide lot of to your organization. I have enclosed my resume with this letter to express interest in this post.

Thank you for your time and consideration.

Sincerely,

Mohamed Abdou Mekky

Mohamed Abdou MekkyAl Amiria Amtedad, Blouk3, Madkhal 1, Flat 5, Cairo- Egypt

Home: (002) 02 3546-2126

Mobil: (+20) 10 0145-9954 – 012 2296-8543- 011 5252-8637

mekky2005@yahoo.com / mekky0919@hotmail.comeg.linkedin.com/pub/dir/Mohamed/Mekky

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Objective: Looking forward to joining respected hotel as Hotel Food & Beverage Manager,

where excellent performance in marketing, revenues, as well as managing the hotel operations will ensure customers enjoy quality service and satisfaction in all aspects.

Summary of Qualifications Extremely creative, knowledgeable and resourceful Hotel Food & Beverage

Manager with great experience in consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.

Over twenty-one years of experience. Exceptional ability to communicate, both verbally and written, effectively with

guests, vendors and co-workers. Strong ability to read, write and speak English language fluently. Uncommon knowledge of Arabic, and English languages fluently. Considerable Microsoft Office skills as well as General Brand System. Remarkable ability to identify and resolve problems in a timely manner; develop

alternative solutions; and use reason even    when dealing with emotional topics. Great ability to manage difficult or emotional customer    situations; respond

promptly to customer needs; and respond    to requests for service and assistance.

Proven ability to build positive team spirit. Profound ability to delegate work assignments; provide    recognition for results. Strong ability to look for ways to improve and promote quality;    demonstrate

accuracy and thoroughness. Uncommon ability to prioritize and plan work activities.

Team Leadership: Develops high performing hotel sales and operation teams resulting in increased

revenues and higher market share.

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Mohamed Abdou Mekky

Supervised hotel teams in performing different operations efficiently and flawlessly.

Prepared work schedule and allocated responsibility to staff as per direction.

Operation, financial and budgeting: Analyzed sales figures of hotel from time-to-time and sets future targets

accordingly. Managed overall budget of Department which includes preparing current budget

and managing expenses. Planned and organized Restaurant, Bars, catering and other hotel services. Assisted in carrying out important functions related to maintenance and

renovations of Department.

Professional Experience Siva Sharm Resort& Spa - 5* Resorts

Nabq Bay -Sharm el Sheikh- South Sinai- Egypt www.redseahotels.com

(Food & Beverage Manager Full Charge) Nov 2014- Present Responsible for the day to day operation of the food & beverage department and

all his sections, aboard the ship according to company´s instructions as directed by the Hotel Director.

 Follow up on company´s policies, rules, regulations and procedures.  Responsible for the standards of service delivered to the passengers in the bars,

dining rooms, buffets and all other food & beverage outlets by F&B employees. He has to ensure the quality of services in accordance with the company standard.

  Ensure that all the F&B sections are organized, performed their duties and maintain their areas equipment in a manner in compliance with the company policy and instructions as directed by the Hotel Director.

 Approves all F&B requisitions so as to ensure that they are prepared properly and placed in a proper and timely manner in compliance with company´s instructions.

  Sun Rise Select Diamond Beach Resort- 5*

Hadabet Om El Seed, Sharm El Sheikh, South Sinai, Egypt.www.snurisehotels-egypt.com

(Food & Beverage Manager). Dec, 2013 – Nov 2014 DUTIES AND RESPONSIBILITTIES:

Leading the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable.

Oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.

Ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment

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Mohamed Abdou Mekky

Iberotel IL Mercato –5* City hotel. Hadabet Om El Seed, Sharm El Sheikh, South Sinai, Egypt

www.jaz.travel(Assistant Food & Beverage Manager in charge).July 2012 till June 2013

DUTIES AND RESPONSIBILITTIES:

Reports directly to the General Manager. Provides functional assistance and direction to the Food and Beverage operation. Interacts with individuals outside the hotel including, but not limited to, clients,

suppliers, government officials, Competitors and other members of the local community. Coordinates functions

and activities with other department heads as Appropriate. Supervises the function of all Food and Beverage employees, facilities, sales and

costs to ensure maximum departmental profit is achieved. Controls and analyzes, on an on-going basis, from the standpoint of optimum the

following:a. Quality levels of product and service.b. Guest satisfaction.c. Merchandising and marketing.d. Operating costs.e. Sanitation and cleanliness (hygiene).

The Grand Hotel Sharm 5* HotelEl Fanar Street, Ras Um El Sid, Sharm el Sheikh- South Sinai- Egypt

www.redseahotels.com(Asst, D. Food & Beverage Manager)January, 2012 till June 2012

DUTIES AND RESPONSIBILITTIES:

responsible to assist the Director of Food & Beverage for the short and long term planning and the management of the food & beverage operations in the front and heart of house to achieve customer satisfaction and quality service while Meeting /exceeding financial goals and your role will include key responsibilities such as.

Monitor guest feedback in relation to service, products and promotions and review according with the Director of Food & Beverage.

Oversee all the training activities of the Food & Beverage Department in conjunction with the Employee Development Department.

Review and control the weekly payroll and overtime sheets for all the Food & Beverage outlets and monitor according to the budgets established.

Consult all outlet managers on operating requirements and quality standards. Be proactive during service peak times maintaining a highly visible profile in

outlets. Confer with the Director of Food & Beverage on reports, forecasts, budget,

marketing plan, festivals and special Promotions. Keep abreast of competitive trends, new products and the legislation

requirements. Managing all operations in the 18 F&B outlets Al Inclusive System ( 3 buffet

restaurants, 5 a la carte restaurants including beach restaurant, 4 snack bars, 5 bars, 24 hour's Room Service )

Maintaining HACCP standards.

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Mohamed Abdou Mekky

Duty Manager / Security Manager Shifts. Implementing F&B outlet concepts. Training staff in Grand Hotel Standard Operating Procedures. Implementing Standard Operating Procedures for all F&B staff Outside Catering.

Investment for Trading, Contracting & Hotel SupplierNozha - Heliopolis - Cairo- Egypt

www.invetmentegypt.com (Sales & Marketing Manager)January, 2011 till January, 2012 DUTIES AND RESPONSIBILITTIES:

Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.

Responsible for the performance and development of the Account Executives. Prepares action plans by individuals as well as by team for effective search of

sales leads and prospects. Initiates and coordinates development of action plans to penetrate new markets. Assists in the development and implementation of marketing plans as needed. Conducts one-on-one review with all Account Executives to build more effective

communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.

Provides timely feedback to senior management regarding performance. Provides timely, accurate, competitive pricing on all completed prospect

applications submitted for pricing and approval, while striving to maintain maximum profit margin

Algosaibi services Catering Co. Ltd www.algosaibi-services.com King Abdullah University of Science&

Technology- Thule (Jeddah, King Saudi Arabia) (Food Service Manager)March, 2010 till December, 2010

DUTIES AND RESPONSIBILITTIES:

Control All project department (food and beverage Service, kitchen, Stewarding, Laundry, 5 restaurants, 2 king Tent, 6Conferences Room, Housekeeping, Driver, Store, Accounting, Engineering)

Serve for 11350 Clint Multinational. (East European- Indian- East & West Asia- Saudi Arabian)

Achieve the desired goals of the profits, with maintaining quality and cost price. Safe custody of company money and assets. Maintaining HACCP standards. Managing 265 members of staff. Training staff for Standard Operating Procedures Reporting to area Operation Manager Jeddah.

PYRAMISA Blue Lagoon Beach& Resort 5*Red Sea- Hurghada- Egypt

www.pyramisaegypt.com(Food & Beverage Manager)October, 2009 March, 2010

DUTIES AND RESPONSIBILITTIES:

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Mohamed Abdou Mekky

Responsible for managing all Operations in the 6 F&B Outlets (Al Inclusive System), Conference & Banqueting and all kitchens over 135 Staff.

Reporting to General Manager & area Directors Operation. Duty Manager on Shift. Organizing special F&B Promotions Training staff for Standard Operating Procedures. Maintaining HACCP standards Implementing Standard Operating Procedures for all F&B staff. Health & Safety Officer, implementing Health & Safety Environment. Outside Catering and Government Functions with up to 900 guests. Joint responsible for the main kitchen renovation.

Golden 5 City 5* Hotels Managed by (PRINCESS Egypt Hotels& Casinos) Red Sea- Hurghada- Egypt

www.golden5.com.eg (Food & Beverage Manager)June, 2008 till June, 2009

DUTIES AND RESPONSIBILITTIES:

Responsible for managing al Mass& Diamond Hotels Operations in the7 F&B outlets (Al Inclusive System) and kitchens over 90 all staff Serve to Conference & Banqueting, Aqua Parke & Beach area Al Inclusive System serve for all the City more than 4500 customers.

Reporting to General Manager & area Directors City. Duty Manager / Security Manager shifts Organizing special F&B Promotions. Training staff for Standard Operating Procedures Implementing Standard Operating Procedures for all F&B staff. Maintaining HACCP standards Health & Safety Officer, implementing Health & Safety Environment. Joint responsible for the main kitchen renovation. Implementing Standard Operating Procedures for all F&B staff Writing and training F&B staff Joint Responsible for operations in Banqueting.

SAVITA Resort& Spa (LAVITA Previously) 5* Resorts Nabq Bay -Sharm el Sheikh- South Sinai- Egypt

www.savitaresort.com(Assistant Food & Beverage Manager Full Charge) (Opening Team)April, 2007 till April, 2008

DUTIES AND RESPONSIBILITTIES:

Managing all operations in the 18 F&B outlets (Al Inclusive System)(Fine Dining, Indian Restaurant, Steak House, Seafood Restaurant, Grill Restaurant, 3 Pool& 5 Beach Bars, Health Club Bars, Buffet Restaurants1000 site, Exclusive Night Club, Conference & Banqueting,

Over 265 staff, serves up 1350 costumer. Monthly Revenue 4 million LE Reporting to General Manager & EAM Manager. Maintaining HACCP standards Duty Manager / Security Manager Shifts. Opening 5 F&B Outlets (3 bars, 1 health club, Exclusive Night Club, 4 Conference

& Banqueting). Implementing F&B outlet concepts.

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Mohamed Abdou Mekky

Training staff in SAVITA Standard Operating Procedures Budgeting & Forecasting the F&B Departments. Organizing special F&B Promotion and Events. Implementing Standard Operating Procedures for all F&B staff Outside Catering. Responsible for the Conference & Banqueting Sales. Joint Responsible for operations in Banqueting.

INTERCONTENINTAL Garden Reef (A second time) 5* Luxury resort The road to peace Sharm el Sheikh) - South Sinai- Egypt

www.contintalsharmelsheikh.comRestaurants ManagerSeptember, 2006 till March, 2007

DUTIES AND RESPONSIBILITTIES:

Managing all operations in 9 F&B outlets(Al Inclusive System& Half Poured) (Fine Dining, Oriental Restaurant, Grill Restaurant, 2Pool& Beach Bars, Health Club Bars, Buffet Restaurants345 site, Exclusive Night Club, 9 Conference & Banqueting room,

Reporting to General Manager and Dir, Food & Beverage Manager. Duty Manager / Security Manager Shifts. Responsible for guest satisfactions and Customers care. Managing personnel and operations in the F&B Outlets Joint Responsible for operations in Banqueting.

SIERRA- SAVOY hotel& Resorts 5* Luxury resort.Nabq Bay -Sharm el Sheikh- South Sinai- Egypt

www.savoy-sharm.com/sierra Mater De' Hotels Fully Charge F&B (Opening Team)October, 2004 till August, 2006

DUTIES AND RESPONSIBILITTIES:

Responsible for managing all operations in the 8 F&B outlets (Al Inclusive System), Conference & Banqueting and All kitchens over 120 staff.

Reporting to General Manager & Directors F&B Manager Savoy. Duty Manager on Shift. Organizing special F&B Promotions. Training staff for Standard Operating Procedures. Maintaining OSHA standards. Covering and replacing F&B Manager & Assistant F&B Savoy during him

Absences. Outside Catering and Government Functions with up to 1200 guests. Joint responsible for the main kitchen renovation. Joint Responsible for operations in Banqueting and Catering in side & outside

hotels Sierra- Savoy.

Three Corners (4 * hotel, 265 Rooms) Hospital Street Red Sea- Hurghada- Egypt

www.threecorners.comRestaurants Manager January, 2004 till September, 2004

INTERCONTENINTAL Garden Reef (A second time) 5* Luxury resort

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Mohamed Abdou Mekky

The road to peace Sharm el Sheikh) - South Sinai- Egyptwww.contintalsharmelsheikh.com

Outlet Manager (Opening Team)September, 2002 till December, 2003

Marriott Taba Heights Resort   (5 * Luxury resort, 445 Rooms)Taba)-South Sinai –Egypt

www.marriotthotels.comRestaurants   Manager (Opening Team) February, 2001 till August, 2002

Ritz-Carlton Hotel (5 * Luxury resort, 372 Rooms) El Fanar Street, Ras Um El Sid, Sharm el Sheikh- South Sinai- Egypt

www.ritzcarltonhotels.comAssistant Banqueting Manager (Opening Team)November, 1999 till Janury, 2001

Moveinpick Golf Hotel 5* Luxury resortThe road to peace Sharm el Sheikh) - South Sinai- Egyptwww.jolieville-hotels.comHead Waiter (Opening Team)June, 1998 till September, 1999

Sheraton Miramar ElGouna 5* Luxury resort (344 Rooms)Hurghada – Red Sea · El Gouna · Egypt

www.sheratonmiramarresort.comCaptain (Opening Team)July, 1997 till July, 1998

Hilton Ramses 5* Luxury Hotel 1115 Cornish El Nile, Cairo, 12344, Egypthttp://www3.hilton.comBar Waiter (Opening Team of the Cairo World Trade Center)May, 1995 till July, 1997

Coral Beach (5* hotel, 320 Rooms)Hurghada – Red Sea · EgyptBartenderApril, 1994 till April, 1995

Automobile & Touring Club Of Egypt  10 Kasr El Nil St. Downtown, Cairo- Egypt

www.atce-egypt.orgWaiterJanuary, 1990 till December, 1993

Skills: Microsoft Word & Excel - Windows Xp - Out Look Express Internet excellent user Highly managerial capacities Highly organized and efficient individual Pro-active and result driven Flexible

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Mohamed Abdou Mekky

Both team player and captain (hands-on) Ability to adapt vision and proven flexibility

Trainings and Seminars: Situational Leader Ship Ritz-Carlton Hotel, Sharm El Sheikh, Egypt Micros POS training Sheraton Miramar el Gouna- Egypt International Hospitality Moveinpick Golf Hotel, Sharm El Sheikh, Egypt

Staff Motivating Moveinpick Golf Hotel, Sharm El Sheikh, Egypt

Train the Trainer Ritz-Carlton Hotel, Sharm El Sheikh, Egypt

Domino Leader Ship Ritz-Carlton Hotel, Sharm El Sheikh, Egypt

How to: “Mike Guest Satisfaction Ritz-Carlton Hotel, Sharm El Sheikh, Egypt

Safe Food- Great Food Marriott Hotel & Resort, Taba, Egypt Crystal Basic Food Hygiene InterContinental Hotel, Sharm El Sheikh, Egypt

Food & Beverage profit engineering Inter Continental Hotel, Sharm El Sheikh, Egypt

Creative & Problem Solving American University, Cairo, Egypt

Achievement: Customer satisfaction and loyalty goals Food & Beverage revenue, profit and customer satisfaction goals Employee satisfaction and retention goals Hotel’s financial goals

References

Mr. Ayman El Mohammady, General Managerayman.elmohammadi@iberotelilmercato.com

Iberotel IL Mercato – Sharm el Sheikh 5* (+20) 10 0347-3111 Mr. Khalil Joseph Loutfi Operation Manager.

kloutfi@algosaibi.com.sa Algosaibi Service Co. Ltd –Dammam – Kingdom of Saudi Arabia. (+966) 505-412-61

Mr. Ian McLachlan General Manager mclachlanian@hotmail.com Resta Grand Resort Marsa Alam- Red Sea- Egypt. (+20) 10 3750-004

Mr. Magdy Mohamed Anwar General Manager.manwar@pyramisaegypt.com Pyramisa Blue Lagoon – Hurghada- Red Sea- Egypt (+20) 11 1110-0858

Mr. Ashraf Omer General Manager ashraf_omar85@yahoo.com Al Mass & Diamond Hotel (Golden 5 City) –Hurghada- Egypt (+20) 11 4322-5353

Mr. Nabil Hussein General Manager pico_nabilhussein@yahoo.co.u Al Mass Hotel (Golden 5 City) –Hurghada - Egypt. (+20) 10 0727-7275.

Mr. Sherif Hanafy General Manager. shanafy@yahoo.comSavita Resort& Spa- Sharm el Sheikh- South Sinai- Egypt.(+20) 12 2311-2152.

Mr. Akram Erik Director IT Manager ts.sharm@gmail.com / akram.erik@feacbook.com

Savita Resort& Spa- Sharm el Sheikh- South Sinai- Egypt.(+20) 12 4210-0693.

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Mohamed Abdou Mekky

Mr. Victor Romijn, Director of Food & Beverage vicromijn@gmail.com Savoy Resort, Sharm El Sheikh, Egypt (+316) 4900-8265

Mr. Gilles Gabel EXECUTIVE Assistant Managergillesgabel@ichotelsgroup.com InterContinental Garden Reef –Sharm el

Sheikh- Egypt.(+36) 2049-35108.

Mr. Wafik William Assistant GM william_wafik2003@yahoo.com Blue Nile-Cairo – Egypt.

Personal Information Nationality : Egyptian Birth Date : 19th September, 1972 Military Service : Performance Marital Status : Married Driver Licence : Yes International Driver Licence : Yes

Education British Academy Institute for Tourism and Hotels Special Hotels (ILLI) Diploma in hotel management (Hospitality Industries 1993) Cairo,

Egypt CAMP LAKE UNIVERSTY (Associate in Hotel Management 2014). US CAMP LAKE UNIVERSTY (Certificate of Membership 2014). US CAMP LAKE UNIVERSTY (Certificate of Distinction 2014). US CAMP LAKE UNIVERSTY (Award of Excellence 2014). US

Languages: Arabic Mother Tongue English Good

Thank you for your time and consideration.

Sincerely,

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Mohamed Abdou Mekky