Module 1 of Strategic Management

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    Thinking Strategically:The Three Big Strategic Questions

    1. Whats the companys present situation?

    2. Where does the company need to go from

    here?

    Business(es) to be in and market positions tostake out

    Buyer needs and groups to serve

    Direction to head

    3. How should it get there?

    A companys answer to how

    will we get there? is its strategy

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    What Do We Mean By Strategy?

    Consists ofcompetitive moves andbusiness approaches used by managers to

    run the company

    Managements action planto Grow the business

    Attract and please customers

    Compete successfully

    Conduct operations

    Achieve the targeted levels of

    organizational performance

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    The Hows That Define a Firm's Strategy

    Howto grow the business

    Howto satisfy customers

    Howto outcompete rivals

    Howto manage each functional

    part of the business (R&D, production,

    marketing, HR, finance, and so on)

    Howto respond to changing marketconditions

    Howto achieve targeted levels of

    performance

    Strategyis HOWto . . .

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    Choosing the Hows of Strategy

    Strategic choices about how are based on

    Trial-and-error organizational learning about what has

    worked and what has not worked

    Managements appetite for taking risks

    Managerial analysis and strategic thinking about how bestto proceed, given market conditions and a companys

    circumstances

    In choosing a strategy, management is in effect

    saying,

    Among all the many different ways of competing we could

    have chosen, we have decided to employ this combination

    of competitive and operating approaches to move the

    company in the intended direction, strengthen its market

    position and competitiveness, and boost performance.

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    Key Elements of a Successful Strategy

    Developing a successful strategy turningpointon making competitive moves aimed

    at

    Appealing to buyers in ways to set the company

    apart from rivals and

    Carving out its own market position

    Involves developinga distinctive aha

    element to

    Attract customers and

    Produce a competitive edge

    Copying competitive moves of other

    successful companies rarely works!

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    Strategy and the Quest forCompetitive Advantage

    The heart andsoulof any strategy are actions acompany makes to

    Improve its financial performance,

    Strengthen its competitive position, and

    Gain a competitive advantage over rivals

    A creative, distinctive strategythat sets a

    company apart from rivals and yields a competitive

    advantage is a companys most reliable ticket to

    above average profitabilityOperating with a competitive advantage is more profitable

    than operating without one

    Operating with a competitive disadvantage nearly always

    results in below-average profitability

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    A Powerful Strategy Leads toSustainable Competitive Advantage

    A company achieves sustainable competitiveadvantage whenAn attractive number of buyers prefer its

    products/services over those of rivals and

    The basis for this preference is durable

    Its nice when a strategyproducesA temporary competitive edge but

    A sustainable edge over rivals greatly enhances a

    companys prospects for above-average profitability

    What separates apowerful strategyfrom an ordinary

    strategy is managements ability to forge a series of

    moves, both in the marketplace and internally, that

    produces sustainable competitive advantage!

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    Strategic Approaches to BuildingSustainable Competitive Advantage

    Be the industrys low-cost providerAchieve a cost-based competitive advantage

    Incorporate differentiating features

    Superior product/service keyed to higher quality,

    better performance, wider selection, value-addedservices, or some other attribute

    Focus on a narrow market niche

    Win a competitive edge by doing a

    better job than rivals of serving theneeds and preferences of buyers in the niche

    Develop expertise and resource strengths

    not easily imitated or matched by rivals

    Achieve a capabilities-based competitive advantage

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    Figure 1.1: Identifying a Companys Strategy

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    Why Do Strategies Evolve?

    A companys strategyis a work in progress

    Changes may be necessaryto reactto

    Financial crisis

    Fresh moves of competitors

    Evolving customer preferences

    Technological breakthroughs

    Emerging market opportunities

    Changing political or economic climate

    New ideas to improve strategy

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    Figure 1.2: A Companys Strategy Is a Blend ofProactive Initiatives and Reactive Adjustments

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    Linking Strategy With Ethics

    Ethical and moral standards go beyond Prohibitions of law and language of thou shalt

    not

    to issues of

    Duty and right vs. wrong

    Ethical and moral standards address

    What is the right thing to do?

    Two criteria of an ethical strategy Does not entail actions and behaviors that cross the line

    from should do to should not do (because such

    actions are unsavory, shady, unconscionable, injurious

    to others, or harmful to the environment)

    Allows management to fulfill its ethical duties to all

    stakeholders

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    A Firms Ethical Responsibilitiesto Its Stakeholders

    Owners/shareholders Rightfully expect some form ofreturn on their investment

    Employees Rightfully expect to be treated with dignity

    and respect for devoting their energies to the enterprise

    Customers Rightfully expect a seller to provide themwith a reliable, safe product or service

    Suppliers Rightfully expect to have an equitablerelationship with firms they supply and be treated fairly

    Community Rightfully expect businesses to be goodcitizens in their community

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    Role of Senior Executives:Linking Strategy with Ethics

    Forbid search of ethically questionable businessopportunities

    Insist all aspects of company strategy

    reflect high ethical standards

    Make it clear that all employees areexpected to act with integrity

    Install organizational checks and balances to

    Monitor behavior

    Enforce ethical codes of conduct

    Provide guidance to employees in gray areas

    Display genuine commitment to conduct

    business activities ethically

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    What Is a Business Model?

    A business model addresses Howdo wemake money in this business?

    Is the companys strategy capable of delivering

    good bottom-line results?

    Do the revenue-cost-profit economicsof the strategy make good business sense?

    Look at revenue streams the

    strategy is expected to produce

    Look at associated cost structureand potentialprofit margins

    Do resulting earnings streams and ROI indicate the

    strategy has good potential to deliver acceptable

    profitability?

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    Relationship BetweenStrategy and Business Model

    Strategy . . .

    Deals with a companys

    competitive initiatives and

    business approaches

    Business Model . . .Concerns whether revenues

    and costs flowing from the

    strategydemonstrate a

    business can be profitableand viable

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    Tests of a Winning Strategy

    GOODNESSOFFITTEST

    How well does the strategy fit

    the companys external and

    internal situation?

    COMPETITIVE ADVANTAGETEST

    Is the strategy helping the company achieve a

    sustainable competitive advantage?

    PERFORMANCETEST

    Is the strategy resulting in better company

    performance?

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    Why Should Crafting and Executing Strategy

    Be Top-Priority Management Tasks?

    A compelling need exists for

    managers toproactively

    shape howa firms business

    will be conducted

    A strategy-focused firm is

    more likelyto be a strong

    bottom-line performer

    than one that views strategy

    as secondary

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    Good Strategy + Good StrategyExecution = Good Management

    Crafting and executing strategy are coremanagement functions

    Among all things managers do, nothingaffects a companys ultimate success or

    failure more fundamentally than how well itsmanagement teamCharts a companys direction,

    Develops competitively effective strategicmoves and business approaches, and

    Pursues what needs to be done internally toproduce good day-in/day-out strategy execution

    Excellent execution of an excellent strategy is thebest test of managerial excellence and the

    most reliable recipe for winning in the marketplace!