Models of Change
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Transcript of Models of Change
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7/31/2019 Models of Change
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8/11/12
APPROACHES TO
MANAGING CHANGE
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Approaches
Lewins Three-Step Model
Kotters Eight-Step Plan for
Implementing Change Action Research
Appreciative Inquiry
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Kurt lewins Model
Refreezing
Moving
Unfreezing
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Lewins Three-Step ModelFor Implementing Change
Unfreezing
Change efforts to overcome the pressures ofboth individual resistance and group conformity.
Moving Efforts to get employees involved in the change
process.
Refreezing Stabilizing a change intervention by balancing
driving and restraining forces.
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Force field analysis
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Kotters Eight-Step Plan forImplementing Change
1. Establish a sense of urgency.
2. Form a coalition.
3. Create a new vision.4. Communicate the vision.
5. Empower others to act.
6. Develop short-term wins.
7. Consolidate improvements.
8. Reinforce changes.
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8/11/12 Chapter 10, Nancy
Action Research
A change process based on thesystematic collection of data andthen selection of a change action
based on what the analyzed dataindicate.
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The Process of ActionResearch
Diagnosis
Analysis
Feedback Action
Evaluation
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Appreciative Inquiry
An approach to change that seeks toidentify the unique qualities andspecial strengths of an organization,
which can then be built on toimprove performance.
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Steps of AppreciativeInquiry
Four Ds
Discovery
Dreaming Design
Destiny
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Sources of IndividualResistance to Change
Security
Economicfact
ors
IndividualResistance
Fear
oftheunknown
Selectiveinformati
onprocessi
ng
Habit
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Cynicism About Change
Feeling uninformed about what washappening.
Lack of communication and respectfrom ones supervisor.
Lack of communication and respectfrom ones union representative.
Lack of opportunity for meaningfulparticipation in decision making.
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Sources of OrganizationalResistance to Change
OrganizationalResistan
ce
Threat toestablishedresourceallocations
Structuraliner
tia
Threat toestablishedpowerrelationships
Limitedfocusof
change
Threattoexpertise
Groupinertia
Ch M t M th d l
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HCL change
Change Management Methodology
http://www.hcltech.com/enterprise-transformation-services/business-transfor
http://www.hcltech.com/enterprise-transformation-services/business-transformation-services/organization-change-management.asphttp://www.hcltech.com/enterprise-transformation-services/business-transformation-services/organization-change-management.asp
