Model Curriculum...Program Name Merchandiser ... Communicate with client and manage merchandising...

Merchandiser – Made-ups & Home Furnishing

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Model Curriculum


SECTOR: SUB-SECTOR: OCCUPATION:

REF ID: NSQF LEVEL:

Apparel, Made-up’s and Home Furnishing Made-up’s and Home Furnishing Merchandising AMH/Q0911, V1.0 5


TABLE OF CONTENTS

1. Curriculum 01

2. Trainer Prerequisites 09

3. Annexure: Assessment Criteria 10


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Merchandiser – Made-ups & Home Furnishing CURRICULUM / SYLLABUS

This program is aimed at training candidates for the job of a “Merchandiser – Made-ups & Home Furnishing”, in the “Apparel, Made-Ups and Home Furnishing” Sector/Industry and aims at building the following key competencies amongst the learner

Program Name Merchandiser – Made-ups & Home Furnishing

Qualification Pack Name & Reference ID.

AMH/Q0911, V1.0

Version No. 1.0 Version Update Date 02/05/2019

Pre-requisites to Training

Preferably, Graduate

Training Outcomes After completing this programme, participants will be able to:

Develop and present a merchandising plan for business development.

Communicate with client and manage merchandising documents.

Plan and monitor merchandising objectives.

Maintain health, safety and security in the merchandising department.

Comply with industry, regulatory and organizational requirements.


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This course encompasses 5 out of 5 National Occupational Standards (NOS) of “Merchandiser – Made-ups & Home Furnishing” Qualification Pack issued by “Apparel, Made-Ups and Home Furnishing Sector Skill Council”.

Sr. No.

Module Key Learning Outcomes Equipment Required

1 Introduction and Orientation Theory Duration (hh:mm) 02:00 Practical Duration (hh:mm) 00:00 Corresponding NOS Code Bridge Module

Describe the size and scope of the apparel industry.

Explain the roles and responsibilities of a ‘Merchandiser – Made-ups & Home Furnishing’.

Describe various employment opportunities for a ‘Merchandiser – Made-ups & Home Furnishing’ in the apparel industry.

Describe the apparel production process and the role that the ‘Merchandiser – Made-ups & Home Furnishing’ plays in the process.

Training kit (Trainer guide, Presentations).

2 Develop a merchandising plan for business development Theory Duration (hh:mm) 33:00 Practical Duration (hh:mm) 68:00 Corresponding NOS Code AMH/N0911

Describe the organization’s policies and procedures.

Conduct research on market trends and forecast.

Describe the organization’s capacity, sampling and shipping plan.

Describe the organisation's expertise and business processes to align with client requirements.

Check the specification sheet prepared in accordance with a standard format.

Describe the organization’s equipment, templates and processes for preparing the tech pack and how to use these.

Describe the process of developing a tech pack.

Ensure that the tech pack received is as per the design brief and/or specifications given by the designer.

Seek calculated SAM (Standard Allowed Minute) of the tech pack sample from relevant colleague/department.

Computer With Computer Table And Chairs and peripherals, Printer, Projector/LCD, Dexterity Test Kit, Display Board, Made-ups & Home Furnishing Sample(various types), lab dips, strike off and pit loom samples, Hanger (The quantity may vary as per requirement), Tags, Tag pins, Tagging Gun, Fabric Cutting Shears, Paper Cutting Scissors, Pinking Shears (The quantity may vary as per requirement), Packing Trims with Accessories (assortment), Packing Boxes (The quantity may vary as per requirement), First Aid Box, Dustbin, Student’s Chair With Table Arm, Teacher’s Table & Chair , Student Notes, Fire Safety Equipment, Table checking, White/ Black Board, Basic stationary, Labels And Stickers (The quantity may vary as per requirement), Highlighter, Paper (printable sheets), Stapler (small and big size), Staple Pins (Small and big size. The quantity may vary), Punching Machine, Files and folders (The quantity may


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vary as per requirement), Push Pins, Glue Stick/Fevicol/Adhesive (The quantity may vary as per requirement), Cello-tape/ Double Sided Tape (The quantity may vary as per requirement), White Board Marker &eraser, Magnetic White Board Eraser, Documents set(Tech Pack, Specification Sheet, Buyer Requirement /comment Sheet, Production Order Sheet, purchase order, invoices, Cost Quotations etc.), Trims & Accessories/fabric swatch file, Theme/mood boards, Types of book (e.g. Fashion Forecasting Books/Journals/Magazines, Company Quality Standards, Product Manufacturing related, Colour matching light box, Pantone Shade Cards, grey scale.

3 Business Development Theory Duration (hh:mm) 34:00 Practical Duration (hh:mm) 68:00 Corresponding NOS Code AMH/N0911

Describe fabrics/ made-ups and home furnishing and types of fabrics/ made-ups or home furnishing products that require stitching by hand or machine stitching skills.

Explain various sewing and pattern making techniques.

Describe the quality standards of the product and workplace practices regarding them.

Identify the nature and degree of involvement required by pattern maker and tailor.

Check if the patterns developed are according to the shrinkage report, tested and received.

Explain Enterprise Resource Planning (ERP).

Analyse mathematical knowledge for making calculations regarding costing, TNA development, etc.

Explain the pricing and costing procedures.

Develop TNA to define and monitor the progress of the project related to manufacturing order.

Identify vendor/suppliers for raw materials, fabrics and trims.

Computer With Computer Table And Chairs and peripherals, Printer, Projector/LCD, Dexterity Test Kit, Display Board, Made-ups & Home Furnishing Sample(various types), lab dips, strike off and pit loom samples, Hanger (The quantity may vary as per requirement), Tags, Tag pins, Tagging Gun, Fabric Cutting Shears, Paper Cutting Scissors, Pinking Shears (The quantity may vary as per requirement), Packing Trims with Accessories (assortment), Packing Boxes (The quantity may vary as per requirement), First Aid Box, Dustbin, Student’s Chair With Table Arm, Teacher’s Table & Chair , Student Notes, Fire Safety Equipment, Table checking, White/ Black Board, Basic stationary, Labels And Stickers (The


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Sr. No.


Evaluate the capability and commitment of vendors by analysing their potential to supply the product in its sample stage and bulk production stage.

Negotiate with vendors for price and availability of materials like fabrics, trims, accessories, etc.

quantity may vary as per requirement), Highlighter, Paper (printable sheets), Stapler (small and big size), Staple Pins (Small and big size. The quantity may vary), Punching Machine, Files and folders (The quantity may vary as per requirement), Push Pins, Glue Stick/Fevicol/Adhesive (The quantity may vary as per requirement), Cello-tape/ Double Sided Tape (The quantity may vary as per requirement), White Board Marker &eraser, Magnetic White Board Eraser, Documents set(Tech Pack, Specification Sheet, Buyer Requirement /comment Sheet, Production Order Sheet, purchase order, invoices, Cost Quotations etc.), Trims & Accessories/fabric swatch file, Theme/mood boards, Types of book (eg. Fashion Forecasting Books/Journals/Magazines, Company Quality Standards, Product Manufacturing related, Color matching lightbox, Pantone Shade Cards, grey scale.

4 Communicate with client and manage merchandising documents Theory Duration (hh:mm) 22:00 Practical Duration (hh:mm) 77:00 Corresponding NOS Code AMH/N0912

Describe the process of managing sensitive information related to product design, compliance and capability.

Describe the organization’s protocol for exchange of information.

Describe the organization’s reporting structure.

Explain the concept of intellectual property rights.

State the protocol to obtain more information on work-related tasks.

Describe the process of statistical data collection and recording.

Collect sample order as per design catalogue.

Seek approval of samples at different stages of manufacturing like the prototype sample, pre-production sample, etc.

Receive order confirmation or PO from the client.

Training kit (trainer guide, presentations), data collection and recording software.


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Collect information regarding style and quantity of materials and information about labels, tags, packaging methods, etc. from the buyer.

Seek approval and update all worksheets such as trims sheet, fabric sheet, consumption sheet (fabric and thread), including the tech pack, if required.

Maintain a complete set of documents with all information including communications, proto samples, test reports and compliances and maintain records of past orders received and fulfilled.

Explain the concept of product-pricing and its life cycle.

5 Plan and monitor merchandising objectives Theory Duration (hh:mm) 24:00 Practical Duration (hh:mm) 77:00 Corresponding NOS Code AMH/N0913

Explain the process to use and update the organization’s knowledge database.

Ensure the timely availability of raw materials, trims, etc.

Explain the use of project tools and techniques like work study, Gantt chart, etc.

Calculate the initial costing of the sample derived.

Explain the use of software for updating TNA (time and action) like ERP, etc.

Ensure TNA prepared is updated regularly and duly checked.

Explain how to make accurate BOM for each style.

Prepare a BOM (Bill of Material) for each of the styles in the collection.

Ensure that the product file is complete with all information such as approved sample, tech pack, comments, trim cards and test reports.

Monitor order progress and communicate with the buyer if any clarification is required.

Describe the process of shipment scheduling.

Coordinate with the buyer to fix a date for initial/mid/final inspection of shipment.

State the organization’s protocol for the presence of various supervisors and workers during the client comments’ discussion meeting.

Conduct regular meetings to share buyer comments and feedback.

Computer With Computer Table And Chairs and peripherals, Printer, Projector/LCD, Dexterity Test Kit, Display Board, Made-ups & Home Furnishing Sample(various types), lab dips, strike off and pit loom samples, Hanger (The quantity may vary as per requirement), Tags, Tag pins, Tagging Gun, Fabric Cutting Shears, Paper Cutting Scissors, Pinking Shears (The quantity may vary as per requirement), Packing Trims with Accessories (assortment), Packing Boxes (The quantity may vary as per requirement), First Aid Box, Dustbin, Student’s Chair With Table Arm, Teacher’s Table & Chair , Student Notes, Fire Safety Equipment, Table checking, White/ Black Board, Basic stationary, Labels And Stickers (The quantity may vary as per requirement), Highlighter, Paper (printable sheets), Stapler (small and big size), Staple Pins (Small and big size. The quantity may vary), Punching Machine, Files and folders (The quantity may vary as per requirement), Push Pins, Glue Stick/Fevicol/Adhesive (The


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Sr. No.


quantity may vary as per requirement), Cello-tape/ Double Sided Tape (The quantity may vary as per requirement), White Board Marker &eraser, Magnetic White Board Eraser, Documents set(Tech Pack, Specification Sheet, Buyer Requirement /comment Sheet, Production Order Sheet, purchase order, invoices, Cost Quotations etc.), Trims & Accessories/fabric swatch file, Theme/mood boards, Types of book (e.g. Fashion Forecasting Books/Journals/Magazines, Company Quality Standards, Product Manufacturing related, Colour matching light box, Pantone Shade Cards, grey scale.

6 Maintain health, safety and security in the merchandising department Theory Duration (hh:mm) 27:00 Practical Duration (hh:mm) 48:00 Corresponding NOS Code AMH/N0914

Identify the hazards which are related to the organization’s assets and records.

State various regulatory requirements applicable at the workplace such as effluents compliance, social accountability, etc.

Explain signage related to health and safety and their meaning.

Identify and follow safety signage installed at the workplace for workers as well as supervisors and managers.

Describe the organizational procedures for safe handling of equipment and machine operations.

Explain the safe handling of tools and equipment like scissors, shears, etc.

Ensure safe and secure handling of tools and equipment by the workers, also by self.

Explain the environmental management system related procedures at the workplace.

Identify potential risks and threats associated with workplace and equipment.

Monitor the workplace, workers and work processes for potential risks and threats in their respective departments.

Ensure the workers’ participation in mock-drills/evacuation procedures organized at the workplace.

Personal protective equipment, various kinds of fire extinguishers, First Aid Kit, CPR


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Sr. No.


Ensure that the workers undertake first-aid, fire-fighting and emergency response training.

Identify methods of first aid.

Demonstrate basic first aid.

Demonstrate basic CPR.

7 Comply with Industry, regulatory and organizational requirements Theory Duration (hh:mm) 15:00 Practical Duration (hh:mm) 40:00 Corresponding NOS Code AMH/N0104

State the importance of having an ethical and value-based approach to governance.

State benefits to self and the organisation in the practice of values and ethics.

State the importance of punctuality and attendance.

Interpret correctly legal, regulatory and ethical requirements specific to the apparel industry.

Identify procedures to follow if legal, regulatory and ethical requirements of the organisation are not met.

Carry out work functions in accordance with legislation and regulations, organizational guidelines and procedures.

State customer specific requirements mandated as a part of the work process.

State country/customer specific regulations for the apparel sector and their importance.

State reporting procedure of the organisation in case of deviations.

State limits of personal responsibility.

Identify and report any possible deviation to regulatory requirements.

Seek and obtain clarifications on policies and procedures, from the supervisor or other authorized personnel.

Follow the organisational policies and procedures within the limits of responsibilities of the job role.

Coordinate with the supervisor and colleagues in enforcing the organisational considerations.

Documents related to Compliance

8 Soft Skills Theory Duration (hh:mm) 03:00 Practical Duration (hh:mm) 02:00 Corresponding NOS Code

Explain the importance of effective communication.

Communicate effectively with others.

Identify and follow personal grooming and hygiene.

Follow organization procedures and maintain personal health and hygiene and avoid habits like ghutka, tobacco etc.

Interact effectively in a group.

Manage time effectively.

Explain the importance of resume and prepare your resume.

Prepare for interviews.

White /Black Board With Marker & Chalk, Duster


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Sr. No.


Bridge Module

Total Duration 540:00 Theory Duration 160:00 Practical Duration 380:00

Unique Equipment Required: Computer With Computer Table And Chairs and peripherals, Printer, Projector/LCD, Dexterity Test Kit, Display Board, Made-ups & Home Furnishing Sample(various types), lab dips, strike off and pit loom samples, Hanger (The quantity may vary as per requirement), Tags, Tag pins, Tagging Gun, Fabric Cutting Shears, Paper Cutting Scissors, Pinking Shears (The quantity may vary as per requirement), Packing Trims with Accessories (assortment), Packing Boxes (The quantity may vary as per requirement), First Aid Box, Dustbin, Student’s Chair With Table Arm, Teacher’s Table & Chair , Student Notes, Fire Safety Equipment, Table checking, White/ Black Board, Basic stationary, Labels And Stickers (The quantity may vary as per requirement), Highlighter, Paper (printable sheets), Stapler (small and big size), Staple Pins (Small and big size. The quantity may vary), Punching Machine, Files and folders (The quantity may vary as per requirement), Push Pins, Glue Stick/Fevicol/Adhesive (The quantity may vary as per requirement), Cello-tape/ Double Sided Tape (The quantity may vary as per requirement), White Board Marker &eraser, Magnetic White Board Eraser, Documents set(Tech Pack, Specification Sheet, Buyer Requirement /comment Sheet, Production Order Sheet, purchase order, invoices, Cost Quotations etc.), Trims & Accessories/fabric swatch file, Theme/mood boards, Types of book (e.g. Fashion Forecasting Books/Journals/Magazines, Company Quality Standards, Product Manufacturing related, Color matching light box, Pantone Shade Cards, grey scale.

Grand Total Course Duration: 540 Hours, 0 Minutes (This syllabus/ curriculum has been approved by Apparel, Made-Ups and Home Furnishing Sector Skill Council)


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Trainer Prerequisites for Job role: “Merchandiser – Made-ups & Home Furnishing” mapped to Qualification Pack: “AMH/Q0911, V1.0” Sr. No.

Area Details

1 Description To deliver accredited training service, mapping to the curriculum detailed above, in accordance with Qualification Pack “AMH/Q0911, V1.0”

2 Personal Attributes

The candidate should have an aptitude for conducting training, pre /post work to ensure competent, employable candidates at the end of training. Strong communication skills, interpersonal skills, ability to work as a team; diligent and is passionate for maintaining the quality in content and training delivery methodology. Candidate should have a basic understanding of the English language; however, this should not be a restrictive criterion as long as the candidate is willing and open to learning. He/she must be able to speak, read and write in the local language.

3 Minimum Educational Qualifications

Diploma of minimum 1-year duration in the relevant trade

Graduate in the relevant trade

4a Domain Certification

Certified for Job Role: “Merchandiser – Made-ups & Home Furnishing” mapped to QP: “AMH/Q0911, V1.0”. The minimum accepted score is 80%

4b Platform Certification

Recommended that the Trainer is certified for the Job Role: “Trainer”, mapped to the Qualification Pack: “MEP/Q2601”. Minimum accepted score as per MEPSC guidelines is 80%.

5 Experience Diploma of minimum 1-year duration in the relevant trade with 2 years of work experience in relevant trade

Graduation in relevant trade with minimum of 2 years of work experience in relevant trade,

He should be able to communicate in English and local language.

He should have knowledge of equipment, tools, material, safety, health & hygiene.


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Annexure: Assessment Criteria

Job Role Merchandiser – Made - Ups & Home Furnishing

Qualification Pack AMH/Q0911, v1.0

Sector Skill Council Apparel, Made-up’s and Home Furnishing

NOS Performance Criteria Marks Allocation

Total Marks

Out Of

Theory

Skills

Practical

Viva

1.AMH/N0911

Develop and

present merchandising plan

for business development

PC1. Conduct research on market

trends and forecast

17 7 9 1

PC2. Identify vendors/suppliers for

raw materials, fabrics and trims and evaluate capability and commitment of vendors with respect to its potential to supply its sample stage and bulk production stage

13 4 9 0

PC3. Negotiate with vendors for

price and availability of materials like fabrics, trims, accessories, etc.

16 4 9 3

PC4. Identify nature and degree

of involvement required by pattern

maker and tailor

14 4 9 1

PC5. Check the techpack received

and identify it with the design brief

given by the designer and also check if all specifications are there in the techpack

8 1 6 1

Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below) 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on these criteria 6. To pass the Qualification Pack, every trainee should score a minimum of 70% aggregate in QP 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack


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PC6. Check the specification

sheet prepared in accordance with

standard format

110 6 2 3 1

PC7. Send techpack to IE

department to calculate SAM

12 5 7 0

PC8. Check if the patterns

developed are according to the

shrinkage report, tested and received 8 3 4 1

PC9. Develop TNA to define and

monitor progress of the project

related to manufacturing order 16 7 9 0

Total 110 37 65 8

2.AMH/N0912

Communicate

with client and manage

merchandising documents

PC1. Collect sample order as per

design catalogue

95

16 6 9 1

PC2. Receive order confirmation

or PO from the client 18 7 10 1

PC3. Collect information of style

and quantity of materials and

information about labels, tags,

packaging methods, etc. from the

buyer

18 7 10 1

PC4. Approval and updation of all

work sheets like trims sheet, fabric

sheet, consumption sheet (fabric and thread) this also includes in techpack, if any, required

11 2 7 2

PC5. Get approval of samples at

different stages of manufacturing like proto sample, pre-production

sample, etc.

16 7 8 1

PC6. Maintain complete set of

documents with all information

including communications, proto

samples, test reports and

compliances and maintain records of past orders received and fulfilled

16 7 8 1

Total 95 36 52 7

3.AMH/N0913

Plan and

monitor merchandising

objectives

PC1. Ensure TNA prepared is

updated regularly and duly checked

11 3 7 1

PC2. Prepare a well formed BOM

(Bill of Material) for each of the

styles in the collection

8 3 4 1

PC3. Check procurement status of raw materials, trims, etc.

13 3 9 1


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PC4. Calculate initial costing of the sample derived

85

7 3 3 1

PC5. Ensure production file is

complete for all information like

approved sample, techpack,

comments, trim cards, test reports

11 2 8 1

PC6. Conduct regular meetings to

share buyer comments and feedback 12 3 7 2

PC7. Monitor order progress and

communicate with buyer if any

clarification is required

10 1 8 1

PC8. Coordinate with buyer to fix date for initial/mid/final inspection of shipment

13 4 7 2

Total 85 22 53 10

4.AMH/N0914 Maintain health, safety and security in the merchandising department

PC1. Keep vigilance for potential

risks and threats associated with

workplace and equipment

30 6 1 4 1

PC2. Ensure the handling of tools

and equipments safely and securely amongst the workers as well as for personal safety

6 1 4 1

PC3. Monitor the workplace and

work processes for potential risks

and threats in their respective

departments

6 1 4 1

PC4. Plan and ensure the workers'

participation in mock-drills / evacuation procedures organized

at the workplace

6 1 4 1

PC5. Plan and ensure that the

workers undertake first-aid, fire-fighting and emergency

response training

6 1 4 1

Total 30 5 20 5

5. AMH/N0104

Comply with industry, regulatory and organizational requirements

PC1. Carry out work functions in accordance with legislation and

regulations, organizational

guidelines and procedures

6 1 4 1

PC2. Seek and obtain clarifications on policies and procedures, from your supervisor or other authorized personnel

6 1 4 1


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PC3. Apply and follow these

policies and procedures within your

work practices

30 6 1 4 1

PC4. Provide support to your

supervisor and team members in

enforcing these considerations

6 1 4 1

PC5. Identify and report any

possible deviation to these

requirements 6 1 4 1

Total 30 5 20 5

Grand Total 350 105 210 35

Model Curriculum...Program Name Merchandiser ... Communicate with client and manage merchandising...

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