Mobile banking

WELCOME

TO OUR

PRESENTATION

Mobile Banking

M o b i l e B a n k i n g

MOBILE BANKING

World University of Bangladesh

Presentation On Mobile Banking

Presented BYFriends Forever

Saddat: 2227

Shamrat: 2235

Afsana: 2248

Sharmin: 2245

Kanij: 2244

38th (C+D)

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Introduction

Earlier this century, the mobile phone became the first communications technology to have more users in developing countries like Bangladesh.

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Objective of the study

The objectives of the study are:−To identify user’s attitudes towards mobile

banking in Bangladesh;−To detect constrains in development of mobile

banking in Bangladesh.

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Analysis And Findings of the study

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Profession-Wise Analysis

38%

8%8%

16%

28%

2%

profession of the respondents

StudentsTeachersBusinessGovt. jobprivate jobOthers

The profession respondent is divided into six categories. The categories are Student, Teacher, Business, Govt.jod, Private job, and Others. Among the respondents 38% were students, 8% teachers, 8% business, Govt. job 16%, Private job 28%, and 2% others.

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Gender-Wise Analysis

74%

26%

Gender wise analysis

MaleFemale

Among the 50 respondents, it is found that 74% were Male and 26% were Female.

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Age –Wise Analysis

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The age group of the respondents is divided into four classes. Among them 18-28 years old were

58% respondents, 29-38 years old were 24% respondents, 39-48 years old were 18%

respondents, 49-above years old were 10% respondents

58%

24%

8%10%

Age of the respondents

18-2829-3839-4849-above

Questionnaire( Q1- Q12 )

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Q1: Mobile banking is easy to use?

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Strongly AgreeAgree

Neither Agree Nor Disagree Disagree

Strongly disagree

36%

50%

14%

0%0%

Mobile banking is easy to use

Mobile bank-ing is easy to use

It is found from the survey that 86% respondents said that mobile banking is easy to use and 14% respondents no comments. As a results mobile banking is easy to use because of majority responded are agreed.

Q2: Mobile banking is safe to use?

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36% 40%

18%

6%0%

Mobile banking is safe to use

Mobile bank-ing is safe to use

Among the 50% respondents, 76% said that mobile banking is safe to use and 6% of respondents said that is not safe to use, so mobile banking is safe to use.

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Q3:Transfer of money through mobile banking is easy?

Strongly AgreeAgree


Strongly disagree

42%38%

20%

0%0%

Transfer of money through mobile banking is easy

Transfer of money through mobile banking is easy

Here, 80% respondents said that transfer of money through mobile banking is easy and 20% respondents give no comments.

Q4: Transfer of money through mobile banking is safe?

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Strongly Agree Agree

Neither Agree Nor Disagree

DisagreeStrongly disagree

40%

26%24%

10%

0%

Transfer of money through mobile banking is safe

Transfer of money through mo-bile banking is safe

Among the 50 respondents, 10% are disagreed transfer of money through mobile banking is safe, and 66% respondents said that mobile banking is necessary for transfer of money safely.

Q5: Mobile banking is trustworthy

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38%36%

20%

6%

0%

Mobile banking is trustworthy

Mobile banking is trustworthy

It is found from the survey that 74% respondents said mobile banking is trustworthy and 6% respondent’s mobile banking, as a result it can be said that mobile banking is trustworthy.

Q6: Use of mobile banking is hassel free?

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Among 50 respondents, 54% said that mobile banking is hassel free and 12% said that mobile banking is not hassel free, So it can be said that mobile banking is hassel free.




18%

34% 38%

8%4%

Use of mobile banking is hassel free

Use of mobile banking is hassel free

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Q7: Mobile banking costs low to use?




18%

32%

22%20%

8%

Mobile banking costs low to use

Mobile banking costs low to use

Here, it can be seen from the above table that 18% respondents responded strongly agreed, 32% agreed, 22% respondents responded neither agreed nor disagreed, 20% disagreed and 8% respondents responded strongly disagreed.

Q8: Purchase easily by using mobile banking?

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Strongly AgreeAgree


Strongly disagree

22%

38%

26%

12%

2%

Purchase easily by using mobile banking

Purchase easily by using mobile banking

Among the 50 respondents, 60% said that purchase easily by using mobile banking and 14% said that it is not easy to purchase by using mobile banking.

Q9: purchase safely by using mobile banking

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40%36%

14%10%

0%

Purchase safely by using mobile banking

purchase safely by using mobile banking

Among the 50 respondents, 86% said that it is safe to purchase by using mobile banking and 10% said that it is not safe to purchase by using mobile banking.

Q10: Transfer money through mobile banking quickly

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Strongly AgreeAgree


Strongly disagree

46%

30%

20%

4%0%

Transfer money through mobile banking quickly

Transfer money through mobile banking quickly

Here, it can be seen from the table that 46% respondents strongly agreed, 30% respondents agreed, 20% respondents neither agreed nor disagreed, 4% disagreed and 0% respondents strongly disagreed.

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24%34%

24%

12%

6%

Life style have changed after use mobile banking

Life style have changed after use mobile banking

Q11: Life style have changed after use mobile banking

Among the 50 respondents, 58% said that life style have changed after use mobile banking and 18% said that life style have not changed after use mobile banking

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Q12: Agent of mobile banking is available

Strongly AgreeAgree


Strongly disagree

26%32%

24%

14%

4%

Agent of mobile banking is available

Agent of mo-bile banking is available

Among the 50 respondents , 48% said that agent of mobile banking is available and 16% said that agent of mobile is not available.

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Recommendations •Try to solve network problem•Safe to secure banking must be ensure•The cost of cash in an out should decrease•The mobile banking should increase the management efficiency•The mobile banking should develop its infrastructure and also increase modern facilities•Should Increase its outlet•Should Increase facility to fulfillment customers need•Advertisement should increase through Radio, Newspapers, Poster, Banner, and Television Etc.•Should advertise more for attracting all level of customers•Should encourage Students for mobile account opening because students are a potential source of a mobile banking

Any Questions

OR Comments

Mobile banking

Business

Transcript of Mobile banking