MHC - Induction Presentation
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Transcript of MHC - Induction Presentation
INTRODUCTION TO SILA
o Before learning about Mr.Homecare, I would like to introduce SILA – which is a sister concern of Mr.Homecare
o Large Facility Management Company doing business in South and West India – HQ in Mumbai
o Started in 2010 by Sahil and Rushabh Vorao Currently has 1400 employees on rolls – sites include the Mumbai International Airport,
Piramal Healthcare, and Adlabs Imagicao Currently has presence in Maharashtra, Gujarat & Karnataka
INTRODUCTION TO MR.HOMECARE
HOW DID THE IDEA OF MR.HOMECARE COME UPo A number of people asked us to service their homes because we were servicing offices already, so we
thought of the idea and tried it out for 3 months in Oct’14o The 3 month home services trial was a great success & we decided to launch an online platform called
www.mrhomecare.in
TO BE AN EXTENSION OF EVERY HOME IN INDIA!oMHC will be a one stop shop for all homes
oMr.Home Care will start of by providing all services in Homes across India over the next 2 years
oAfter we succeed at providing services we will build our own brand of product (chemicals, consumables) to become a one-stop shop for all sorts of home needs
oWe will also begin to do Home Audits to give each client of ours a ‘Mr.Homecare Home Health Card’ to ensure that their home is up to our safety and quality standards
THE VISION OF MR.HOMECARE (MHC)
CURRENT STATUS
o Started off with providing home services in Mumbai in February. Expansion plan is as follows: Pune in May Bangalore in June Delhi in July Hyderabad in August
o Currently a web based platform (www.mrhomecare.in). Will be launching the mobile application in August 2015
o Mr.Homecare is not the primary service provider, it is only a technology & marketing platform for its vendor’s and partner’s services
o Target is to service 2000 homes per month by December 2015, and begin planning the product side in 2016
SERVICES & PARTNERS
HANDYMAN &AC SERVICINGCLEANING PEST CONTROL
DEEP CLEANING PEST & RODENTCONTROL
TERMITESOFA
SHAMPOOING
CARPET SHAMPOOING
A/C SERVICING
ELECTRICAL
CARPENTARY
MARBLE CRYSTALLIZATION BED BUGS
PLUMBING
CAR CARE
INTERIOR DETAILING
CAR SCRUB
EXTERIOR DETAILING
MHC SERVICES
CLEANING
o Primary Vendor – SILAo Current Cities – Mumbai, Pune, Bangalore
DEEP CLEANING
SOFA SHAMPOOING
CARPET SHAMPOOING
MARBLE CRYSTALLIZATION
• We will scrub your floor thoroughly using a single disc machine, • Vacuum the upholstery & sofas, • Sanitize toilets & kitchens • Dust-proof ceilings, • Performing a spotting treatment on walls• Treating surfaces made of glass, steel, wooden that are safely accessible. • Our service will last 8-9 hours irrespective of the size of your premises. • All biodegradable chemicals and machines that we use will be brought by our team• Each team will have a Team Leader
Other Cleaning Services
PEST CONTROL
o Primary Vendor – ENVOCAREo Current Cities – Mumbai, Pune
GENERAL PEST & RODENT CONTROL
BED BUGS
• Annual service contract that consists of an 4 quarterly services• Pests Treated - Cockroaches, Ants, Rodents, Silverfish & Flies. • Herbal Treatments , making them child safe & pet friendly. • We also allow clients to book single service treatments• Service time – 1-2 hours
TERMITE TREATMENT
• One-Time Contract – 3 Treatments over the course of 2 months• All beds rooms, sofas & curtains will be treated even if the problem is in a single area• Service Time – 2 to 3 hours
• Annual service contract that consists of an 4 quarterly services• Technician will drill a hole and inject a chemical & cement to arrest termite infestation• Service time – 1-2 hours
HANDYMAN SERVICES
o Primary Vendor – SILAo Current Cities – Mumbai, Pune
ELECTRICAL/CARPENTARY/PLUMBING
AC SERVICING
• Solve minor handyman related problems, such as fixing taps, MCBs, hinges, assemblies etc.• Service time – visit charges are for a period of 0-2 hours, in case the handyman requires more
that 2 hours for a service, he will connect our customer care to the client and inform them about excess charges
• Material/Spares – the client must procure all consumables • If needed, the handyman can procure for the client, spares will be paid for on actuals
against the bills
• Non- Comprehensive AC servicing • Recommended as an AMC – 4 services per year• Service time – 30-45 mins per unit
CAR CARE
o Primary Vendor – AUTOWACHo Current Cities – Mumbai
CAR SCRUB
EXTERIOR DEATILING
• Interior Deep Clean & Shampoo – Seats, Mats, Inner Roof, Running board, Boot, Bonnet, cabin fittings
• Exterior – Shampoo & Jet wash of the exteriors of the car• Service time – 2-2.5 hours
SCRUB + EXTERIOR DETAILING
• Shampoo of the body of the car, removes tar marks• Wax polish – 3 step wax polish of the car• Service Time – 2 to 2.5 hours
• All of the services mentioned above • Service Time – 3 to 3.5 hours