[MG-En-lectures] [04] SR & Ethics
-
Upload
gavbogdan22 -
Category
Documents
-
view
219 -
download
0
Transcript of [MG-En-lectures] [04] SR & Ethics
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
1/16
Dan Lungescu, PhD, assistant professor
Irina Salan, PhD, assistant professor2014-2015
Management
Part I: Introduction
Ch. 4. Social responsibility andethics
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
2/16
Course outline
Part I: Introduction
Part II: Planning
Part III: Organizing
Part IV: Leading
Part V: Controlling
Management
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
3/16
Part I outline
Part I: Introduction
Ch. 1. Managers job
Ch. 2. The evolution of management
Ch. 3. Organizational environments
Ch. 4. Social responsibility and ethics
Management
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
4/16
Learning objectives
After studying this chapter, you should be able to:
Explain the three major perspectives on co
rporate social
responsibility.
Identify the six major stakeholder groups frequentlymentioned in conjunction with social responsibility.
Outline approaches that can be used to monitor socialdemands and expectations.
Describe internal social response mechanisms available toorganizations.
Contrast the three major types of managerial ethics.
Outline ethical guidelines for managers and explain actionsmanagers can take to handle ethical situations and avoid
ethical conflicts.
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
5/16
Chapter 4 outline
A. Organizational social responsibility
B. Organizational social responsiveness
C. Being an ethical manager
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
6/16
A. Organizational social responsibility
Outline A. Organizational social responsibility
The obligation of an organization to seek actions that protect and
improve the welfare of society along with its own interests.
Organizational social responsibility
A term often used in reference to the concept of organizationalsocial responsibility as applied to business organizations.
Corporate social responsibility
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
7/16
Major perspectives on OSR
Outline A. Organizational social responsibility Major perspectives on OSR
A view that argues that the interests of society are best served byhaving the regulatory hands of the law and the political process,
rather than the invisible hand, guide the results of corporations
endeavors.
Hand of government
A view that holds that the entire social responsibility of a
corporation can be summed up as make profits and obey the law.
Invisible hand
A view that states that corporations and their managers are
expected to act in ways that protect and improve the welfare of
society as a whole as well as advance corporate economic interests.
Hand of management
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
8/16
Arguments in favor of OSR
Outline A. Organizational social responsibility Arguments in favor of OSR
Since business benefit from a better society, they should bear part of thecosts by actively working to bring about solutions to social problems.
Antifreeloader argument
The private sector, because of its considerable economic and human
resources, must make up for recent government cutbacks in social
programs.
Capacity argument
Businesses exist at societys pleasure and, for their legitimacy and survival,
businesses should meet the expectations of the public regarding social
responsibility iron law of responsibility:
Enlightened self-interest argument
In the long run, those who do not use power in a manner that
society considers responsible will tend to lose it.
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
9/16
Social responsibilities of management
Outline A. Organizational social responsibility Social responsibilities of management
Making a profit.
Economic responsibilities
Obeying the law.
Legal responsibilities
Behaviors and activities that are expected of
business by societys members.
Ethical responsibilities
Voluntary beneficial activities that are not
strongly expected of business by societys
members.
Discretionary responsibilities
Discretionary resp.
Ethical
responsibilities
Legalresponsibilities
Economic
responsibilities
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
10/16
Social stakeholders
Outline A. Organizational social responsibility Social stakeholders
Shareholders
Employees
Customers
Local community
Society
International community
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
11/16
B. Organizational social responsiveness
Outline B. Organizational social responsiveness
A term that refers to the development of organizational decision
processes whereby managers anticipate, respond to, and manage
areas of social responsibility.
Organizational social responsiveness
A term used in reference to the concept of organizational socialresponsiveness as applied to business organizations.
Corporate social responsiveness
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
12/16
Monitoring social demands and expectations
Outline B. Social responsiveness Monitoring social demands and expectations
The systematic process of identifying social trends, evaluating the
organizational importance of those trends, and integrating these
assessments into the organizations forecasting program.
Futurists: individuals who track significant trends in the
environment and attempt to predict their impact on the
organization.
Social forecasting
Surveys of public opinion on various issues of social concern.
Opinion surveys
A systematic study and evaluation of the social, rather than the
economic, performance of an organization.
Social audit
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
13/16
Monitoring social demands & expectations (2)
Outline B. Social responsiveness Monitoring social demands and expectations(2)
The process of identifying a relatively small number of emerging
social issues of particular relevance to the organization, analyzing
their potential impact, and preparing an effective response.
Issues management
The general surveillance of various elements in the task
environment to detect evidence of impending changes that will
affect the organization's social responsibilities.
Social scanning
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
14/16
Internal social response mechanisms
Outline B. Social responsiveness Internal social response mechanisms
Individual executives
Temporary task forces
Permanent committees
Permanent departments
Combination approaches
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
15/16
C. Being an ethical manager
Outline C. Being an ethical manager
Standards of conduct and moral judgment used by managers or
organizations in carrying out their business.
Managerial ethics
An approach that strives to follow ethical principles and precepts.
Moral management
An approach that not only lacks ethical principles but is actively
opposed to ethical behavior.
Immoral management
An approach that is neither immoral nor moral but, rather, ignores
or is oblivious to ethical considerations.
Amoral management
-
8/10/2019 [MG-En-lectures] [04] SR & Ethics
16/16
Ethical guidelines for managers
Outline C. Being an ethical manager Ethical guidelines for managers
Obey the law
Tell the truth
Show respect for people
Stick to the Golden Rule: do unto others as you would have
others do unto you
Above all, do not harm
Practice participation, not paternalism
Always act when you have responsibility