Metrics, Trends & Benchmarking in A/P and FSS

copy APEX Analytix Inc | wwwapexanalytixcom

continyoustrade

Metrics Trends and Benchmarking AP and FSS

Scot Spear Global Vice President Sales amp Marketing APEX Analytix

wwwapexanalytixcom 2 Recover Prevent Improve Proprietary and Confidential copy APEX Analytix Inc

Proprietary and Confidential copy APEX Analytix Inc

Benchmarking Key AP Metrics

What is AP Benchmarking

Who has participated in the Compass Benchmark to date

Why do it ndash Value Achieved

When to do it

Where it is done

How to do it



What is it

The APEX Compass Benchmarking Survey is designed to provide a highly objective assessment of a Companies AP performance identify emerging best practices and quantify the high standards of achievement by premier organizations in the areas of 5 Key Metrics raquo AP Infrastructure raquo Cash Management raquo Processing Efficiency raquo Payables Control raquo Risk Management

In collecting these results we hope that you can learn from the success of the companies profiled


Many Benchmarks to Choose Fromhellip APEX - Compass Benchmarking

raquo Accounts Payable raquo Fraud raquo Procurement raquo Retail Post-Audit

Corporate Executive Board ndash MembershipFee Based raquo Peer Benchmark Corporate Finance raquo Finance Budget Staff and Spend Benchmark

ProjectFee Based raquo Detailed and Comprehensive raquo Research Strategy Consulting Full Service

Custom Benchmarks raquo Commissioned Surveys and Market Research


Before You BenchmarkhellipAsk

How many companies have completed this benchmark

Are they of my size and in my industry

Will I get the answer I am looking for from these benchmarking areas

Is there a scoring system

Are current best practices included raquo How about future best practices

How will I use the results raquo How will I measure progress raquo How does this information fit within my overall measurement strategy

How much time will this take

How much money will it cost What is my expected ROI

How will I report the results to my management team


Compass Benchmarking

Created more than ten years ago to fill the need for a benchmark of best practices for disbursements and risk for Fortune 500Global 1000 Clients

Demographics and Five Measurement Areas

Accessible Online or as an Excel Spreadsheet

Comprehensive yet easy to complete

Complimentary Service


Survey Participants



Banking Insurance and Finance Customers



Transportation Customers



Retail Experience



Automotive AerospaceDefense



Business amp Consumer Goods Manufacturing



Business and Consumer Services



Healthcare amp Pharmaceutical



High Tech

APEX Analytix has 17 High Tech Clients including global affiliates 9 are ranked on the Fortune 500 and 4 are ranked on the Global 1000



Telecommunications



Energy and Utilities


Invoice Volume 30 Million

Disbursements $112 Billion

Non-Management FTEs 473

Management FTEs 68

Averages


Disbursements $35Billion


Management FTEs 40

Median

Profile of Participants

Total Participants 119


From the Basics hellip

For Accounts Payable Shared Services needs to raquo Pay the invoice accurately raquo On time raquo With strong internal controls raquo At a cost comparable with competitive alternatives

This is the ldquoprice of admissionrdquo


hellipto Value Creation

Managed cash discount program raquo A financial services organization delivered $17 million in incremental cash discounts to

their customers within 5 months

Vendor Fraud DetectionPrevention raquo A global services company proactively identified 2 fraudulent vendors via data

analytics

Overpayment Prevention raquo A high tech company delivers $15-20 million per year in prevented duplicate payments

Pricing Compliance raquo A large global retailer interrogates email to extract 20 million lines of pricing data

generating over $5 million in recoverable overpayments

Supplier Portal raquo A retailer implements portal for invoice inquiry amp payment status saving 5 FTErsquos from

their vendor support team

This is compelling value


Invoice Statistics

Cost per Invoice

Electronic Invoice Processing

Electronic Payment Processing

Compass Benchmark 2011


AP Infrastructure


ProcessingAutomation


Payables Controls


Payables Controls (contrsquod)


Risk Management


Cash Management






analytics








Cash Discount Value Streams

Capturing 100 of discounts from known vendors o Cash discounts negotiated but not capturing timely or consistently o Early warning system to flag high dollar cash discount items o Notifying approvers to clear obstacles o Make sure terms are consistent across related vendor numbers

Capturing discounts from suppliers who offer discounts in regular course of business but your company is not taking advantage of these discounts

o Targeting suppliers with a known history of offering cash discounts (using APEX knowledge baseselected commodities)

Opportunistic ie dynamic discounting o Email alerts to vendors with high value invoices communicating a cash discount opportunity o When inquiring on portal offer ldquoPay Me Nowrdquo option o ldquoBest in Classrdquo is $114 million in cash discountsbillion (over 55)


Continuous Monitoring for Overpayment Detection

Myth 1 ERP system offers duplicate controls raquo Reality Global entertainment company with strong process controls and a

single instance of SAP identified $14000000 in overpayments in a single year

Myth 2 a clean vendor master prevents duplicates raquo Reality Hundreds of millions in duplicates and overpayments are found in

audits of companies with supplier registration portals strong vendor master controls and vendor master cleansing routines


Why

Multiple company codes

Inconsistent data entry

Overrides and circumvention of system generated duplicate payment edits

Inadequate policy regarding coding of liabilities where no invoice exists

Human error

Vendor Coding Errors Two completely different vendors paid for the same invoice

Possible Duplicate Overrides Same invoice entered twice for payment (PO vs non PO override of duplicate payment edits)

Different Payment Systems System change or multiple systems used

Inconsistent Invoice Coding Discrepancy in the entry of an invoice number

Inconsistent Invoice Amounts Discrepancy in the amount of the same invoice

Multiple Related Vendors Different divisions of the same company


Value of Monitoring for Duplicates

Increase organizational accuracy

Improve working capital

Decrease business costs

Reduce audit fees

Stop non-collectable errors

Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100

3-4 years 2-3 years 1-2 years Real TimePrevention

Audit FeesUnrecoverableRecoveries


Daily Error Prevention

Prevent Payment

Errors

Invoice Outliers

Wrong Vendor Payments

Missed Discounts

Paid Credit Memos Inconsistent Currency

VAT Sales amp Use Tax

Duplicate Payments

Review all invoices at the time of entry to prevent cash from being paid in error


How does prevention work

Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard

PCard data is pulled from the bank showing the individual swipes of cards

Nightly Feed

Weekly Feed

Nightly feeds are pulling only new or updated invoices

2 ndash 3 years of historic AP

data is kept in FirstStrikereg

Nightly Feed

Daily exceptions

are flagged in FirstStrike

prior to disbursement


Policy and Procedure Violations

Conflicts of Interest

Global Prohibited Entities

Business Risk

Fraud

Vendor Risk Analysis - Service

Historic Risk Activity


Proactive Detection ndash Software Solution

Continuous Controls to Monitor Fraud Risk

Testable financial control for detecting risk

Can detect issues before an invoice is keyed

Can be run daily to prevent questionable payments

Allows continuous monitoring of all transactions

Identifies any exceptions to your financial rules

Future Risk

Activity



FirstStrike Fraud Detect

Analyze gt

Supplier Master File

Invoices

Payments

Employee Data

Identify gt

Questionable Suppliers

Outliers

Anomalies

Conflicts

Enable

Research Prior to Payment

Flag Irregularities

Stop or Reverse

Compliance


Monitoring for Correct Pricing amp Payment


Which organization does your CFO believe is ensuring that the actual price paid is in compliance with the negotiated ldquoshould berdquo price

188

375

0

188

25

Accounts PayableFinanceProcurementContract Compliance GroupUser Department Receiving the GoodServiceOther

From data gathered at Top Gun ndash 10252010 n=16


of Contract Data in Repository

113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25

n = 53 From data gathered at IQPC Shared Services Conference ndash 32011


Vendor Portal Enablement


Adoption and Use of Portals

Implemented 25

In the process of implementing

24

Strongly considering 29

May consider 14

No plans 8

From data gathered at IQPC Shared Services Conference ndash 32011


Global companies have implemented or are in the process of implementing these portal functions

1 Invoicing and Payment Inquiry

2 Supplier Registration

3 Vendor Vetting

4 Vendor Performance Scorecard

5 Vendor Satisfaction

6 Invoice Submission

7 Dynamic Discounting 10

18

4

6

16

17

29

From Elite conference in Prague N=22 companies


Contact Me Scot Spear Global Vice President Sales amp Marketing sspearapexanalytixcom Visit our APEX Expert website dedicated to best practices

sharing httpwwwapexanalytixcomapex-expertdefaultaspx



What is it

Many Benchmarks to Choose Fromhellip



Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls

Payables Controls(contrsquod)

Risk Management

Cash Management




Why













Contact Me




What is AP Benchmarking

Who has participated in the Compass Benchmark to date

Why do it ndash Value Achieved

When to do it

Where it is done

How to do it



What is it




























Survey Participants









Retail Experience















High Tech




Telecommunications








Management FTEs 68

Averages




Management FTEs 40

Median












analytics








Invoice Statistics

Cost per Invoice





AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me



What is it




























Survey Participants









Retail Experience















High Tech




Telecommunications








Management FTEs 68

Averages




Management FTEs 40

Median












analytics








Invoice Statistics

Cost per Invoice





AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me


























Survey Participants









Retail Experience















High Tech




Telecommunications








Management FTEs 68

Averages




Management FTEs 40

Median












analytics








Invoice Statistics

Cost per Invoice





AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me









Retail Experience















High Tech




Telecommunications








Management FTEs 68

Averages




Management FTEs 40

Median












analytics








Invoice Statistics

Cost per Invoice





AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me















High Tech




Telecommunications








Management FTEs 68

Averages




Management FTEs 40

Median












analytics








Invoice Statistics

Cost per Invoice





AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me



Telecommunications








Management FTEs 68

Averages




Management FTEs 40

Median












analytics








Invoice Statistics

Cost per Invoice





AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me








Management FTEs 68

Averages




Management FTEs 40

Median












analytics








Invoice Statistics

Cost per Invoice





AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me










analytics








Invoice Statistics

Cost per Invoice





AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me


Invoice Statistics

Cost per Invoice





AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me


AP Infrastructure




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me




Payables Controls




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me




Risk Management


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me


Cash Management






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me






analytics




















Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me














Why





Human error












Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me






Reduce audit fees


Real time coaching

30

45

65

100

0

10

20

30

40

50

60

70

80

90

100





Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me



Prevent Payment

Errors

Invoice Outliers


Missed Discounts



Duplicate Payments




Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me



Vendor

InvoicePayment

Invoice GL

Employee (VRA)

ERP(s)

Other systems

(acquisitions)

PCard


Nightly Feed

Weekly Feed




Nightly Feed

Daily exceptions







Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me





Business Risk

Fraud











Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me









Future Risk

Activity




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me




Analyze gt


Invoices

Payments

Employee Data

Identify gt


Outliers

Anomalies

Conflicts

Enable


Flag Irregularities

Stop or Reverse

Compliance





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me





188

375

0

188

25





113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me



113 38

151

76

623

gt 90gt 75 - 90gt 50 - 75gt 25 - 50lt 25






Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me





Implemented 25


24


May consider 14

No plans 8






3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me





3 Vendor Vetting





18

4

6

16

17

29







What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me






What is it




Slide Number 7



Retail Experience





High Tech

Telecommunications





Invoice Statistics

AP Infrastructure


Payables Controls


Risk Management

Cash Management




Why













Contact Me

Metrics, Trends & Benchmarking in A/P and FSS

Business

Transcript of Metrics, Trends & Benchmarking in A/P and FSS