Sourcing Strategies & Your Firm

Beyond the Transaction

2012 Global Outsourcing Survey Results

Clive Corscadden & Rajesh Chopra - Shared Services Virtualization

Global Process Ownership

Suzanne Young, Qantas Airways - Improving Key Controls & Delivering Insights for Customers

Linking Social Media to Business Strategy

Transforming HR One Day at a Time

Driving Transformation Through Operational Excellence

The “Make or Buy” Question

Maximizing Value of Shared Services

Expanding the Functionality

Strategy for Planning & Delivering Public Sector Shared Services

Technology as an Enabler for Global Shared Services

Winning application for "Excellence in Culture Creation"

Financial Contributions from a Shared Services Procurement Organization

A Long Journey to Rapid Outsourcing

Breaking through the Hype

The Evolution of the Shared Service Model

Shared Services Model to Transformational CoE