Mentoring Toolbox – Part One

StrengthsStylesRelationshipResilience

Strengths

Toolbox

StylesCoaching

ResilienceRelationship

Goal setting

Transition

Strengths

Sharing your strengths

What are you top five Strengths? Brief explanation of number one

Did any surprise you?

Which ones can help you the most in Emergency medicine?

Rapport Clinical skills Dealing with others / conflict Departmental flow Non-clinical roles

Utilising your strengths

Which ones can help you the most in mentoring?

Teaching Leadership / role-modelling Ideals for JHC ED (work-place culture)

Are there any which could possibly get in the way of effective mentoring?

Styles

Sage on the stage

Advise; own experience One-way communication Role model Provide praise

Beginning Lack confidence

Guide on the side

Suggestions and persuasion Probe Accountability Confrontation when needed

Rapport Confident to try own ideas

Peer with a beer

Joint approach Both parties contribute Brainstorm Open and frank

Proactive Collaborative

Chat and a pat

Listen Sounding board; clarify Encourage Validation

Figure out problems and solutions Ending

Ask Q’s & Listen

Make suggestions Demonstrate Give

advice Tell

Empowering Behaviour Controlling behaviour

Ask / Tell Continuum

Relationship

Building a Strong Relationship

Trust

Stability

Hope

Care

Doctor v ersus Mentor

Expert / Leader

SupervisorAssess performance

AchieverFear of

weakness

IntellectualIntelligence

Followsmentor lead

FacilitativeStimulates mentee

CollaborativeExplore feelings

Emotional Intelligence

Personality Types

Myers–Briggs Personality Type

ST

Communicating with a factual ‘thinker’

SF

Communicating with a factual ‘feeler’

Be factualBe practicalShort and sweetUse fewer personal wordsUse step by step instructionsPrepare to be tested

Use personalized factsEmphasize loyalty and pride (important to build rapport first)Use personal words –value statementsAsk questions about personal issuesWork to maintain the relationship

NT

Communicating with a big picture ‘thinker’

NF

Communicating with a big picture ‘feeler’

Use personalized possibilities e.g. I thought about your comments on ….and think we could….Use a rational train of thoughtPaint a picture with words that reflect the listenerBe concerned with harmony

Hear challenges as them showing interestTreat the person as a unique individualTalk futureStick to the business at handTalk about the pros and cons of an ideaInvolve them in final solutions

ST

Communicating with a factual ‘thinker’

SF

Communicating with a factual ‘feeler’

Be factualBe practicalShort and sweetUse fewer personal wordsUse step by step instructionsPrepare to be tested

Use personalized factsEmphasize loyalty and pride (important to build rapport first)Use personal words –value statementsAsk questions about personal issuesWork to maintain the relationship

NT

Communicating with a big picture ‘thinker’

NF

Communicating with a big picture ‘feeler’

Use personalized possibilities e.g. I thought about your comments on ….and think we could….Use a rational train of thoughtPaint a picture with words that reflect the listenerBe concerned with harmony

Hear challenges as them showing interestTreat the person as a unique individualTalk futureStick to the business at handTalk about the pros and cons of an ideaInvolve them in final solutions

Resilience

Training our team to win

http://www.youtube.com/watch?v=ybfPNevrF00&list=PLBEFF43B1367FE85B

The making of a

CORPORATEATHLETEby Jim Loehr and Tony SchwartzHarvard Business ReviewJanuary 2001 RO101H

HighPerformancePyramid

Spiritual CapacityMotivation

DeterminationEndurance

Mental CapacityFocus

Physical + emotional energy

Emotional CapacityInternal climate

IDEAL PERFOMANCE STATE

Physical CapacityEndurance

Mental recoveryEmotional recovery

Rituals

Rituals

Rituals

To be continued ………..