RESUME

Melvin Francis1st Floor, Flat # 117

Welcome Court Apartments Tarnaka- 500017 : 9849343804 Email: melvin2776@gmail.com

Objectives

To work for a position in an organization offering career opportunity, where my knowledge

can be shared and where my experience and skills could contribute to the company’s

development.

Current Profile:

Company: Deloitte

Designation: Analyst

Process: Hire to Retire - UK ICS

Tenure : 14 July 2014, till date

Current Job Profile

Working as a HR Analyst Supporting UK Member firm Queries.

On boarding processes, hiring an Employee into the SAP, by entering all

employee details in SAP based on the Hiring Form.

Deliver excellent service and ensure service level agreements are met

Resolve more complex queries and escalations from the Assistants,

escalating to the Team Leader if necessary or specific cases to the

appropriate Hire to Retire team or third party provider.

Record and maintain accurate activity information tracking through to

timely closure.

Terminating Employees and providing reference Letters as per Last

working day in the Firm.

Processing Transfers of Employees based on the ESS form ( Employee

Self Service) submitted by the Hiring Manager along with the Relevant

Approvals.

Responding to Employees Missing Timesheet Queries through various

sources, by validating the Employee’s records and seek approval from

the employee’s Manager

Processing Pay changes, Bonus pay, and Adhoc Pays and Rewards by

ensuring all the payments have been entered in the system before the

Payroll cut off.

Based on the Employment Status, set up different benefits to the

employee as per the Grade and Position the employee is in.

Provide an employee focused experience through the timely and

accurate completion of queries and activities.

NUVIEW SYSTEMS

HRIS – Human Resources Information System / Support Testing, from 25

October 2012 to 30 June 2014.

Job Profile

Working as a HR Support Representative Supporting Clients Queries.

Testing all Queries Related to HR Domain and providing end to end

solutions to clients

Testing all the Bugs and Error Which Clients are facing While

Processing any Transaction like Payroll, Interface Issues, New Hire,

Terminations, Benefits, MSS, ESS

Using Microsoft SQL Queries Update Clients Specific issues related to

Employee Salaries, Personal information, Setting up Benefits.

Research and Analyze discrepancies and process appropriate

corrections.

Process and test all human resource activities - recruitment management,

on boarding, HRIS management.

Resolve Issue with Clients as needed and ensure all Deadlines are met

Interaction with Clients through Mails and Calls if Necessary

Striving for value ads which can improve the process and to get the work

done efficiently.

Hongkong & Shanghai Banking Corporation (HSBC)

Customer Service Executive - (HR Operations - People Soft

Application) from 29 July, 2010 till 12 Oct, 2012.

Job Profile

Worked with US and Canada (Payroll) Production Team

Processing all HR related Transactions and provide end to end Payroll

Solution.

Processing of Employee Hourly, Weekly Biweekly Salary for Canadian

and US employees in PeopleSoft Application

Processing Employee Hire and Termination process along with setting

up various benefits.

Time Sheet Validation for Contract Employees.

Processing Employees Department Change, ICT Intercompany Transfer,

Reporting Line Change, Position Change.

Creating New Position for Employees to get hired.

Personal Data Changes and Job Data changes according to the Managers

request sent through MSS.

Generating Reports.

To Ensure Ceridian Performs all Payroll services based on the

Company’s Policies and in line with all statutory obligations.

Checking validating and entering all payroll transactions into the

Employees Job data before the final Cal is run to generate employees

paycheck.

Training New Hires on Specific Queues,

Preparation of Standard Operative Procedures and updating them with

new update and procedures.

Achievements

Received numerous Appreciations Emails from Managers and

Employees.

Received Star of the Month Awards.

Received Participation Awards for participating in company wide events

and programs

Educational Qualification

Completed MBA (HR) from CSIS Church of South India College Marredpally

Secunderabad with an aggregate of 65% (May 2012)

Completed Graduation {B.Com} from Osmania University, Railway Degree

College with an aggregate of 78% (April 2010)

Intermediate (C.E.C) from Railway Junior College with an aggregate of 78%

(MARCH 2007)

SSC from St.Patricks High School with an aggregate of 67% (March 2005)

Computer Skills

Completed ADCA course (MS- Office Advance Diploma in Computer

Application)

Tally 7.2

Knowledge on People soft Application

Knowledge on SAP

Basic Knowledge on Microsoft SQL 2008 Studio

Hobbies

Playing Football

Playing Chess

Listening to Music

PERSONAL PROFILE

Name : Melvin Francis

Father’s name : E.J.Francis

Date of birth : 27/Feb/1989

Nationality : Indian

Marital status : Single

Gender : Male

Religion : Christian

Caste : RC (Roman Catholic)

Languages known : English, Hindi, Telugu and Tamil.

I hereby declare that the above information and particulars are true and correct to the personal knowledge and belief.

Thanking you,

Place: Secunderabad

Date:

(Melvin Francis)