Training for Mega Sale(MEGA SALE 2015)

SEP 07TH, 2015

What is Mega Sale Training• Created Training Packs & Presentations.

• Soft Copies available with Central Ops.

• Intention to be used by stores to help in training • Used By Ops Managers / Sales Managers / Store Manager

• Will Give Consistency• Focus on the key functions during Mega Sale.• Will support you get your team ready for Mega Sale.• Hopefully help to improve your store performance.

Summary of the training Packs

1. Company Induction & Mega Sale First Experience• Our Stores.• Vision, Mission , Values and principals.• What we sell at eXtra….• Mega Sale first experience.

• What is Mega Sale.• What is different on Mega Sale.• How to be ready for Mega Sale.• Photo Gallery.

2. Selling Skills for Mega Sale• Our customers expectations in Mega Sale• Keep the Salesman out of queues• Best Selling Technique in Mega Sale• Service selling guideline for Mega Sale

Summary of the training Packs3. Cash Control Training

• What we will give you.

• Types of Cash in store.

• Cash control for each type.

• Cash register in Mega Sale.

• Cash collection and Pick up in Mega Sale.

• Cash Security tips

4. Safety & Security Training.• Why are we having this session.• Our Objectives.• How to be the right employee.• Shrinkages types & Shrink prevention.• Your responsibilities.• Mega Sale working hours.• How to be ready for Mega Sale

5. Home Delivery• Why Home Delivery process.• What is the process.• Home Delivery Form.• What is the HD coordinator responsibilities.• Do and Don’t for HD coordinator.• What We need from you.

Training MatrixTitles / Modules

01 Induction & Mega Sale First

Experience

02 Selling Skills for Mega Sale

03 Cash Control Training

04 Safety & Security Training.

05 Delivery Coordinator

Sales man (new in Mega Sale) √ √

Salesman √

Casher (new in Mega Sale) √ √

Casher √

Customer services Rep

Cash officer √

Security officer √ √

Promoter √

Delivery Coordinator √