Meeting Zone Ltd
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Transcript of Meeting Zone Ltd
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www.meetingzone.com
Welcome to MeetingZone
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2www.meetingzone.com
AGENDA
About MeetingZone
Our Purpose
Why MeetingZone?
Our Range of Products and Services
The Unique MeetingZone Customer Portal
In Summary
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3www.meetingzone.com
ABOUT MEETINGZONE
Established 2002
In-depth experience
Specialists in collaboration services
One of the largest global independent providers
Global reach and presence
Oct 01Initial concept defined
Sep 02First customers
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
May 02£2.1m launch capital
Mar 04Reached profitability
Sep 07Launch of
MeetingZone GmbH
Jul 08Launch of MeetingZoneNorth America
2012
Sep 11Launch of MeetingZone France
July 11Buyout
Oct 11Launch of MeetingZone Sweden
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4www.meetingzone.com
OUR PASSION
To improve the efficiency and effectivenessin the way organisations meet and communicate with customers, staff and stakeholders
“Don’t want to be the biggest just the best”
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5www.meetingzone.com
WHY USE COLLABORATION SOLUTIONS?
Reduce travel and associated costs
Rapidly cascade vital information
Meet together regardless of location
Contribute to a greener environment
Speed up decision making
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6www.meetingzone.com
MEETINGZONE COLLABORATION SOLUTIONS
Easy self managed conference calls
Specialist operator managed calls
Quick screen sharing with MeetingZone Glance
Simple online presentations with MeetingZone Presenter
WebEx web conferencing for complete flexibility
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7www.meetingzone.com
WHY MEETINGZONE
Experts Global presence
We listen Unrivalled customer support
We tailor the right solution Unique customer portal
Fast and agile Transparent billing/reporting
Go the extra mile Blue chip customer base
Friendly, approachable Simple migration programme
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8www.meetingzone.com
WHAT OUR CUSTOMERS SAY
“We found working with them refreshing, they have a genuine focus on delivering high levels of customer service”
Dan Simms, Addleshaw Goddard
“Moving from our previous provider has enabled us to achieve an approximate 40% reduction in our costs”
Simeon Lewis, WSPA
"MeetingZone is really very cool. All the information I need is right at my fingertips. Very impressive indeed!“
Belinda Carroll, Carbon Leapfrog
“A key differentiator for us was the transparency of MeetingZone’s billing system”
John Niland, Success 121
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9www.meetingzone.com
STRATEGIC PARTNERS
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PUTTING YOU IN TOTAL CONTROLPRODUCTS AND SERVICES
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11www.meetingzone.com
A GUIDE TO MEETINGZONE’S SERVICES
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PRODUCTS AND SERVICES TAILOREDTO YOU
Self Managed Audio Calls
The MeetingZone Difference
Operator Managed Calls
Web Conferencing Solutions
The Unique Customer Portal
Simple Migration Programme
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13www.meetingzone.com
SELF MANAGED AUDIO
Simple, secure Keypad control
Available 24/7/365 On-call operator support
Totally reservationless Per second billing
Global access Integrated web conferencing
Dedicated dial-in Digital recordings
Flexible access options Mobile applications
Custom branded Advanced scheduling
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THE MEETINGZONE DIFFERENCE
Outlook Link Tool
Click to Conference
Online Conference Management•Active Call Display•Monitor Call
After-call Email
Real-time Billing and Reporting
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OUTLOOK LINK TOOL & CLICK TO CONFERENCE
Modify dial-in numbers
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ACTIVE CALL DISPLAY
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ONLINE CONFERENCE MANAGEMENT
View participants
Lock the conference
Record the conference
Request an operator
Dial out to additional participants
Private message on the call via chat
Launch screen sharing to all participants
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MONITOR CALL
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AFTER-CALL EMAIL
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REAL-TIME BILLING AND REPORTING
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OPERATOR MANAGED CALLS
Dedicated event team On call support
3-3000 people Live conference view
Event registration Digital recordings
Flexible access options Replay service
Dial out to participants Participant lists
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WEB CONFERENCING SOLUTIONS
Full document, application and desktop sharing with integrated MeetingZone audio
Instantly share your screen and any application you are running
Simple Online Presentations Instant Screen Sharing
Finding the right solution for you
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Full range of WebEx solutions
Integrated MeetingZone audio
License options
Unrivalled customer support and account management
Transparent billing
WEBEX FROM MEETINGZONE
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MEETINGZONE PRESENTER
Simple intuitive interface
Integrated MeetingZone audio
Pay as you go and license options
No download or firewall issues
Powered by IBM
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25www.meetingzone.com
SIMPLE SCREEN SHARING WITH GLANCE
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MEETINGZONE GLANCE
Instant live one click desktop sharing
Remote control
Reverse screen sharing
Integrated MeetingZone audio
Per minute billing or monthly subscription
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COMPLETE OPENNESSAND TRANSPARENCYUNIQUE CUSTOMER PORTAL
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Award Winning PortalBest Customer Experience Finalist
Billing & OSS World Excellence Awards
Washington DC June 2010
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THE MEETINGZONE WEB PORTAL
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ONLINE CONFERENCE CONTROL
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AFTER CALL – REAL TIME BILLING DATA
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AFTER CALL – REAL TIME BILLING DATA
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AFTER CALL – RECORDINGS, REPLAY, TRANSCRIPTION
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SEARCHABLE WEB INVOICE
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EMAILED PDF INVOICE
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SIMPLE MIGRATION PROGRAMME
Dedicated Implementation Manager
Personalised welcome packs
Branded conference cards
Intranet customisation
On-site and remote training
24 hour customer support
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PERSONALISED WELCOME PACKS
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BRANDED CONFERENCE CARDS
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IN SUMMARY
Specialist collaboration expertise
Innovative features
Superior customer service
Passionate about your specific needs
Friendly, accessible, honest and transparent
Make things easy putting you in total control
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THANK YOU