MEANINGFUL USE, HRRP, Value-Based Care, sequestration, FDA ... · of our single EHR solution lets...

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Healthcare Reform, recruiting & retaining physicians . . . You have enough things to keep you up at night. YOUR EHR SHOULDN’T BE ONE OF THEM. MEDITECH provides an EHR to address industry challenges, the guidance to effectively implement it, and the support and low cost of ownership to sustain it for the long haul. MEANINGFUL USE, Value-Based Care, sequestration, FDA, disease management MEDITECH Reimagining healthcare . Redefining productivity. HRRP, 1

Transcript of MEANINGFUL USE, HRRP, Value-Based Care, sequestration, FDA ... · of our single EHR solution lets...

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Healthcare Reform,

recruiting & retaining physicians . . .

You have enough things to keep you up at night. YOUR EHR SHOULDN’T BE ONE OF THEM.

MEDITECH provides an EHR to address industry challenges, the guidance to effectively implement it, and the support and low cost of ownership to sustain it for the long haul.

MEANINGFUL USE,

Value-Based Care, sequestration,FDA, disease

management

MEDITECHReimagining healthcare.

Redefining productivity.

HRRP,

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RECRUIT & RETAINPhysicians

MEDITECH’s EHR is designed for physicians, by physicians. Why? Because we know the best advice comes from those actually using the software. Here is how we can help you:

THE CENTRAL EHR PUTS INFORMATION AT THEIR DOORSTEPMEDITECH’s longitudinal Electronic Health Record enables care providers across all care settings to review as much or as little of their patients’ data as they need. Care providers can review a current or lifetime summary, drill down to see important details, and even access standard or customized displays designed for their specialties. Data is compiled and shared across care facilities so timely and relevant information is always available.

MAKING DECISIONS WITH THE RIGHT TOOLS AT THE RIGHT TIMEPhysicians are never alone in their decision-making. We bring evidence-based medicine to the point of care by providing physicians instant access to clinical knowledge databases from organizations like Zynx Health, Inc. Clinicians can access context-sensitive links to evidence-based reference material as well as pre-built, evidence-based order sets, provided by Zynx and delivered standard with our system.

MOBILE MEANS ANYWHERE, ANYTIME Quality care is mobile now. Care providers treat patients from the bedside, their home office, and everywhere in between. Our mobile EHR makes sure that wherever they are, physicians, nurses, and other care providers have immediate access to real-time patient information. Physicians can access a Physician Rounding tool from their tablets or smartphones, allowing them to view their rounding lists and clinical data from virtually any browser, and any device.

How Physicians Help Build the EHRFace-to-face opportunities with physicians equal better products and a more focused strategy. We listen, and then we build. Here is how we do it:

• The Physician Advisory Committee keeps us up-to-date on current and future challenges.

• A Usability Lab gives us valuable insight into how practicing physicians use the EHR.

• Focus Groups determine the direction and design of our software to ensure usability.

• Our Hired Physicians work with Development to design layout and test usability.

• The Click Reduction Initiative works to reduce clicks and improve navigation as the EHR evolves.

Intelligent Medical Objects (IMO) Through integration with IMO, physicians can use familiar medical terms to enter patient problems and have IMO’s embedded search capabilities automatically present the physician with a list of the most appropriate problems along with their corresponding ICD-10 and SNOMED codes. IMO also provides a full set of procedure maps across your ancillary applications, including laboratory and microbiology tests, diagnostic exams, surgical procedures, nursing interventions, and much more. Standard nomenclature mapping is delivered with your implementation and updated regularly by IMO.

• • • • • • • • • •

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WEB-BASED AMBULATORY IN THE PALM OF YOUR HANDMEDITECH is going web-based, and it all starts with the launch of our new Ambulatory solution. Designed with tablet navigation in mind, our web-based Ambulatory solution is accessible using any browser, on any device, and takes advantage of common tablet technologies like pinch, swipe, and expand. With user-friendly features such as customizable displays and widgets, physicians can easily navigate clinical views, problem-oriented care plans, orders, and documentation automatically driven by patient conditions. Workflow and content are designed around the needs of unique specialties and support important health and disease management initiatives. To access, just pick up your tablet and launch your browser. That’s all it takes.

PHYSICIANS WORKING SIDE-BY-SIDEOur READY Implementation plan focuses on individualized guidance of all physician and clinician-related activities, including an “at the elbow” physician training approach. This approach ensures a smooth transition to our software and helps your organization achieve 100% CPOE and physician documentation usage. MEDITECH’s Physician Advisor works with a Certified Consultant and your physician leaders as part of a Clinical Leadership Preparedness Program (CLPP), which focuses on process improvement and workflow analysis. We also deliver Best Practice workflows to ensure your staff is using the software optimally to achieve organizational goals and meet regulatory requirements.

MEDITECH is Partnering with Physicians for the Future

20+ Practicing Physicians from Different Specialties

20+ Physician Liaisons for Physician Advocacy Program

Hundreds of Practicing Clinicians Participating in Focus Groups

WE REACH OUT TO YOUR PHYSICIANSMEDITECH hosts regular forums and peer-to-peer events as part of our Physician Outreach Program, giving your physicians the opportunity to discuss strategies with us and with one another. Attendees meet face-to-face to share their experiences with our EHR and the current challenges they face in the industry. Our hired physicians are active within this community by leading discussions, networking with peers, and advocating for physicians during the Development cycle.

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ACHIEVE MEANINGFUL USEWe’ll Help You Get ThereMEDITECH has received complete inpatient and ambulatory certification for both the 2011 and 2014 certification requirements for all three of our product platforms. Our Development division stays ahead of new requirements by participating in Health IT Policy meetings and staying up-to-date on Meaningful Use requirements. Our strategy dictates that we have what you need, when you need it. We don’t just show you how to achieve Meaningful Use. We build it into the EHR, out of the box, and then give you the training necessary to use it the right way.

HELPING YOU GET

CERTIFIED

BEST PRACTICES SHOW YOU HOW IT WORKSWe proactively provide tools to assist our customers as they prepare for Meaningful Use attestation. Our ARRA Resources website includes a summary of each final ruling, a snapshot of what the final rule means to our customers, recent ARRA certification updates, and a Meaningful Use Criteria Product Road Map that outlines the EHR components necessary to meet each metric. We also provide step-by-step Best Practice documents that instruct customers how to set up their MEDITECH system to support each Meaningful Use requirement, as well as downloadable templates for reporting each metric.

OUR TEAM KEEPS YOU ON TRACK FOR THE FUTUREMEDITECH’s task force, comprised of employees throughout the company, tracks each Meaningful Use ruling so that our Development division is ready to add changes to the EHR as they become required. We’ve delivered priority packs to support 2011 and 2014 Edition certification. For each new ruling we analyze our applications and create both new and updated Best Practice documents. This leaves us in a prime position to deliver materials to you after the government announces each Final Ruling.

• ARRA Resources page • Best Practices

documents• Certified on all

platforms• ARRA readiness

included in implementation

• Provide standard report templates

• No cost for updates• Tracking customers and

products they own.

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OVER 1,000MEDITECH hospitals

attested as of September 2016!

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We make it easy for you to share your data using built-in integration and interoperability features. With the right tools you can be ready for any business model, from ACOs to Patient-Centered Medical Homes. The integration of our single EHR solution lets you share information and coordinate treatments across all your care settings, from the hospital to the practice to the home. A single Master Patient Index, a patient-centric EHR, and a central list for allergies and medications are just a few of the ways MEDITECH connects communities and promotes coordinated patient care. You shouldn’t have to worry about how or if you can share information with other organizations, which is why we make it easy and seamless.

BUILD YOUR ACO AND SHARE THE COST SAVINGSMEDITECH’s EHR helps you easily share and access complete patient records whenever and wherever you need them. Coordinated, patient-centered care drives down costs while improving the care and experience of your patients. Our EHR integrates care provided in acute, emergency, physician office, home care, long-term care, and behavioral health settings. Clinicians can simul-taneously view up-to-the-minute patient information and instantly collaborate with one another. As patients transition between care venues, providers can reconcile medications, exchange discharge summaries, and even submit electronic referrals to our integrated home care and hospice solutions. All patients within your network are retrievable from a shared Enterprise Master Patient Index for positive identification.

How MEDITECH Supports ACOs

Access to Information: Integrated and Interoperable solutions provide timely access to complete records.

Decision Support: Evidence-based medicine, clinical decision support, and real-time notifications all contribute to healthier outcomes.

Comprehensive Reporting: Real-time, customizable reports help you monitor at-risk populations, identify areas of improvement, and report quality metrics to governing agencies.

Fiscally Responsible Solutions: Integrated clinical and financial solutions help increase your shared savings by preventing unreimbursed services, identifying financial drains, and ensuring accurate reimbursement.

READY Implementations: Our Implementation team works with you to enforce best practices, promote user adoption, and optimize department workflow. You achieve predictable and positive outcomes.

BE PREPAREDFOR CHANGING BUSINESS MODELS

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CONNECT YOUR COMMUNITIES WITH PATIENT CENTERED MEDICAL HOMESSeveral MEDITECH sites have received some level of NCQA certification for Patient-Centered Medical Homes, and we anticipate many of our customers will want to modify their organizations to fit this new model in the years ahead. Our focus is on providing our customers with a balance of integrated and interoperable solutions to connect providers and patients across care communities, while also providing robust tools for reporting outcomes and securing reimbursement. Our focus is on developing solutions to help healthcare organizations better coordinate their patients’ ongoing treatment and maintain a continuous plan of care between various inpatient and outpatient settings.

FOR CONTINUOUS CARE, THERE’S NO PLACE LIKE HOMEUpon referring patients to home health or hospice environments, your organization can instantly exchange pertinent information between care settings—such as demographic, contact and insurance information; medications; allergies; orders; and documentation—resulting in a smooth and accurate transition. MEDITECH’s Home Care automatically triggers employees to complete tasks based on timeframes or the completion of prior tasks, thereby preventing bottlenecks. Visiting providers can document OASIS assessments using agency-defined policies and procedures to ensure protocols are met. Physicians can easily manage chronic conditions and coordinate care treatments post-discharge by viewing vital signs, visit notes, and other documents in the EHR and electronically signing interim orders, care plans, and 485s.

SHARING INFORMATION CREATES OPPORTUNITY You don’t need to be on the same system as your ACO counterparts just to share information. The ACO model is about creating opportunities, not putting up boundaries. To exchange information our customers send and receive CCD documents to and from other vendor systems, and store data discretely in their system. We also collaborate with Forward Advantage to provide our Data Express interoperability suite, which is designed to receive Ambulatory orders inbound and transmit electronic patient results and report data from MEDITECH hospitals to any number of affiliated care providers, insurance companies, and medical suppliers. For Direct Messaging, MEDITECH supports the Direct protocol without requiring a vendor-specific HISP, an interoperability “subscription,” or transaction fees.

Our customers are also contributing to Health Information Exchange (HIE) projects across the globe as well as submitting data to public health agencies. We currently exchange immunization data with public health agencies in 50 states or territories. We are also demonstrating our Interoperability leadership through our involvement in the Argonaut Project, a collaboration to speed the development and adoption of HL7’s Fast Healthcare Interoperability Resources (FHIR) Specification across the healthcare industry. In addition, as a member of the CommonWell Health Alliance, we continue to position our customers, as well as the healthcare industry, to successfully exchange data across the continuum of care. 6

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ALLEVIATE FINANCIAL STRESSwith Modern Reimbursement Models

Sequestration, denied claims, expanded rules governing re-admissions and hospital-acquired conditions—your bottom line is under constant attack. Our EHR provides the tools to tip the balance back in your favor, preventing loss and maximizing profit. Integrated clinical, financial, and analytics solutions help you stop the drain on reimbursements, identify areas of profit and loss, and formulate strategies for cutting costs and improving quality. In the end, it’s about healthy patients and a healthy bottom line. Here’s how we get you there.

COLLECT & ANALYZE YOUR PATIENT DATA FOR OPTIMAL REIMBURSEMENTWhen every dollar matters, we provide the tools to make sure you don’t leave any behind:

Check for missing data, eligibility, medical necessity, and authorizations upfront to prevent denied claims.

Document conditions Present on Admission to support HAC reporting.

Produce re-admission reports to track which patients are being re-admitted and why.

Report on any patient data across your population to identify and analyze potential costly or problematic trends, such as common diagnoses or increased length of stay.

Monitor patients at risk for nosocomial events, such as infections or pressure ulcers, using standard and customized surveillance panels and care protocols.

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REALLY KNOW YOUR COSTS AND GROWCost Accounting helps you monitor and control costs. Use information from throughout the entire EHR to view detailed reports on comparisons of actual and standard costs, fixed and variable costs, budgets, variance analyses, service profitability, and departmental responsibility. By developing budgets, breaking down costs to the smallest levels, and analyzing where your profits and your losses are coming from, you can maximize your current profits, find new revenue streams, and improve the ones that are lacking.

AUTOMATE YOUR SUPPLY CHAIN

Lower inventory costs and overhead while managing payments for the entire organization.

Go paperless with electronic payments and e-Commerce. Automatically deplete inventory and keep accurate supply counts with barcode scanners.

Specialized role-based desktops help purchasers, inventory, accounts payable, and management staffs manage approvals and vendor contracts, maintain equipment, and process payments more efficiently.

PUT YOUR REVENUE CYCLE TO WORK Our EHR supports timely reimbursement and reduces denials and lost charges. The system automatically captures charges from across the EHR to produce the appropriate bills and claim forms, performs conflict checking, and electronically submits claims and receives remittances. From a central Patient Accounting Desktop staff can process all aspects of accounts including bills, claims, collections, and denials. They can also monitor all collection stream events through a color-coded chart by days and buckets. Integration between our Acute and Ambulatory solutions supports a single statement for inpatient and outpatient charges. Your executives have instant access to reports and tools to monitor financial performance, as well as the resources to create detailed reports on cost comparisons, budgets, and profitability.

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IT’S YOUR DATA. DIVE DEEPER TO UNDERSTAND WHAT’S GOING ON Whether reporting on ARRA, ACO, or PCMH quality measures; submitting core measures to CMS or the Joint Commission; or analyzing key performance indicators, we provide the tools to support you. Use pre-built customizable reports and dashboards to convert large volumes of financial, clinical, and operational data into actionable information. Or, take advantage of our Data Repository to retrieve and analyze data and draw correlations and conclusions using any third-party ODBC-compliant reporting solution.

BUSINESS AND CLINICAL ANALYTICS

Business and Clinical Analytics is a business intelligence dashboard tool that enables organizations to visualize and utilize data to drive operational efficiency, maximize financial performance, and improve patient outcomes. It is delivered with standard content dashboard views that feature the ability to drill into supporting levels of detail to understand root causes of issues, as well as a variety of selectors to slice data by different time periods, providers, payers, patient classes, clinical conditions, etc. Business and Clinical Analytics is executive focused, with emphasis on actionable business and clinical drivers. Each dashboard targets a specific audience and clearly displays essential information to provide quick answers to big questions.

LEARN ABOUT HOSTING OPTIONS & HAVE COMPLETE CONTROL OVER YOUR DATAOur EHR can be hosted locally (hardware and services) in-house or can be remotely hosted (hardware and services) off-site. You determine how and where your information is stored, putting you in the driver’s seat. Our value-added hardware resellers—as well as other MEDITECH-experienced hosting organizations—are always available to speak with you regarding hosting options and services.

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BRING IN MORE PATIENTS, MORE BUSINESSPatients want peace of mind and you can give it to them. Our EHR provides you with the patient tools and resources to reassure them that their care is in the right hands.

PUT YOUR PATIENTS ON THE CARE TEAMOur EHR puts the patient in the center of the healthcare support model by making patient information accessible to anyone who needs it, including the patient. With our Patient and Consumer Health Portal, patients themselves can now play a major role in managing their own care by reviewing their clinical data, requesting appointments and prescription renewals, downloading and exchanging care summaries, tracking their own vitals through integration with health and fitness trackers, and messaging with their physicians and practice staff online. Integration with third-party content providers equips patients with the printed or online educational materials and patient discharge instructions they need to better manage their care. This keeps the lines of communication open and encourages a team approach to care.

Rely on Telehealth to Keep Patients

Out of the HospitalOur patient engagement strategy is aimed at providing healthcare organizations with a patient-centric solution that complements the entire EHR. Functionality will include:• Support for modern, reliable,

convenient, and cost competitive physiologic measurement and monitoring technologies

• Dashboards for care and disease managers to compile, analyze, and act on patient data

• Features to stimulate behavioral changes and encourage healthy lifestyles through education and early intervention.

DRIVE HIGH QUALITY SCORES AND TRANSPARENCYMEDITECH customers are tracking patient satisfaction scores and comparing their performance against industry metrics and established benchmarks to improve the consumer experience. Some customers are taking performance metrics one step further by making scores transparent to the community over the web.

ELECTRONIC PRESCRIPTIONS CREATE CONVENIENCEThrough the integration of our EHR with DrFirst and Surescripts you can submit prescriptions to retail and mail order pharmacies electronically, making it one less thing your patients need to worry about. Keep your patients safe by querying a patient’s medication claim history and reconciling home and ED medications. Ensure they are receiving the most cost-effective prescription by querying their prescription drug plan and formulary to determine eligibility, covered medications, and benefit tiers. And, make prescription renewal hassle-free by providing renewal requests directly from the patient’s portal.

Over 50 Magnet Hospitals.

7 organizations (26 hospitals) recognized in Healthcare IT News’s list of Best Hospital IT Departments use MEDITECH.

2 organizations were recipients of the 2015 HIMSS Enterprise Davies Award.

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HEALTHCAREREFORM ISDRIVING MOREPATIENTS TOYOUR DOOR

DESIGNED THE WAY YOU WORKSign-in and get to work. Role-based dashboards, coupled with user-defined panels and status boards, display the real-time information your staff needs and none of what they don’t. Staff has immediate access to all the information and routines they need, eliminating the need to toggle between applications. This freedom allows physicians to directly enter the EHR, place and sign orders, and document care. Key features can all be personalized, such as status boards, rounding lists, clinical panels, documentation templates, and order sets.

SPECIALTY-DRIVEN WORKFLOWMEDITECH delivers specialty-driven best practice content and workflows as well as the ability to further tailor your EHR around unique specialty needs. Standard or customer-defined Clinical Panels group multidisciplinary patient data captured from across the care continuum into clinically meaningful displays for convenient trending of conditions over time. Clinical Panels can be designed by system, disease, or location. Our Web Ambulatory also enables you to design a Chart Summary for each of your specialties through a library of general and specialty-specific widgets.

More patients. Same staff. Now what? You need the right tools and the right access to get the job done at the same high level you’re used to without increasing costs. So, give your staff the tools to be efficient and maximize the time they need to provide the care your patients deserve.

TRENDABLE DATA IS USABLE DATA By putting discrete patient data to work, care providers can trend and instantly interpret information directly from the patient record. The EHR uses a variety of methods for data trending that include graphing capabilities, lifetime patient views, and flowsheet documentation. These methods empower providers to recognize fluctuations in their patients’ conditions and make more informed decisions.

CARE TEAMS THAT WORK TOGETHER DOCUMENT TOGETHERTo better coordinate care treatments our EHR allows multiple care providers to simultaneously document in their own sections of a patient’s care plan. Workflow naturally transitions from one member of a care team to the next. Care plans are customizable by specialty, with all documentation accessible to any authorized care provider across our EHR. Physicians have their own customizable documentation templates, which include free text, canned text, point-and-click queries, and the option to use voice recognition. As such, physicians complete their documentation with fewer keystrokes. Consistent Documentation tools are used across inpatient, outpatient, and Emergency Department settings and give you point-and-click options to save your staff time. 11

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Skyrocketing costs are forcing organizations to lay off workers, lose their credit ratings, and potentially close hospitals. And while better healthcare IT can help control costs, in many cases the cost to implement and maintain such systems has only exacerbated the situation. As healthcare costs for new systems grow out of control, MEDITECH has maintained a strong commitment to fiscal responsibility. Making sure that our EHR is affordable allows our customers to invest in other areas of growth—from diagnostic equipment to staffing. We understand that software is just one part of your healthcare organization and you shouldn’t have to break the bank just to get an EHR you can excel with and rely on for all your facilities and needs.

With MEDITECH you will receive continued support, with no re-licensing fees and no risk of sunsetting. With our perpetual license, you will never face the difficult decision to renew your contract or lose support. While some vendors will sunset product lines and require customers to extend financial resources to replacement systems, MEDITECH continues to support multiple platforms. In fact, all three of our platforms have been certified for ARRA 2011 and 2014 Editions of Meaningful Use. In addition, our consistent focus on quality has enabled us to earn ISO 9001: 2008 certification from certifying body TUV Rheinland. Achieving this certification demonstrates our commitment to producing and servicing a quality product by measuring continual improvement, placing a focus on determining customer needs and expectations, and monitoring customer satisfaction.

We not only offer competitive pricing upfront, but also protect your investment by offering a low cost of ownership over time. Because of the efficiencies gained with our software, most MEDITECH customers are able to operate their information systems on a mere 2.5 - 3% of their annual operating budget, allowing them to devote more of their resources to direct patient care.

If you have any questions about the information in this document or about MEDITECH in general, please contact us at 781-821-3000 and ask to speak to a marketing consultant.

A PARTNER FOR THE FUTURE

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A Complete EHR for your practices,

clinics, hospitals,

emergency departments, long term care, rehab,

behavioral health, home care, and hospice needs.

Integration & Interoperability

let you share information within

the EHR & exchange it with others.

Regulatory Guidance gives

you the tools and the knowledge to comply with

government regulations and

report on your data to prove it.

Physician Focus assures your

physicians that our EHR is developed for their workflow,

whether at the practice or the

hospital.

Web-based Technology makes getting to work that much easier. When

it’s in the cloud, you can work from

anywhere.

Financial Tools analyze your

strengths and weaknesses, allowing you

to capitalize on opportunities and fix

what isn’t working.

Community Design allows you to apply your EHR

to an ACO or PCMH where you can

easily share data to improve patient

care and drive costs down.

READY Implementation

puts the EHR in your hands quicker with a collaborative training approach,

evidence-based processes, advanced

workflows, and a dedicated team to

get you LIVE.

Optimization after implementation means we keep working to give

you the best EHR possible,

through continued education, Focus

Groups, and ongoing training.

Fiscal Responsibility

means we keep the cost of our system

low and the quality high.

Top 10 REASONS TO CHOOSE

MEDITECH

MEDITECH • (781) 821-3000 • www.meditech.com • [email protected] Connect with us:

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