Meaningful Partnerships to Increase Building Bridges: Creating...

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Building Bridges: Creating Meaningful Partnerships to Increase Usage of Learning Center Services Skyline College Learning Center Staff: Christina Trujillo Raymon Gutierrez The Learning Center

Transcript of Meaningful Partnerships to Increase Building Bridges: Creating...

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Building Bridges: Creating Meaningful Partnerships to Increase Usage of Learning Center Services

Skyline College Learning Center Staff:Christina TrujilloRaymon Gutierrez

The Learning Center

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The Learning Center

Why is creating meaningful relationships important?

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How do you utilize the resources and connections you

already have ?

Pause and think..

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The Learning Center Past Challenges

● Levels of tutoring services offered not accurately understood

● Method for accessing TLC services● Low attendance ● Difficulty incentivizing students to attend● Inaccurate information ● Newly added services not yet widely known

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The Learning Center 4 Main Components

Connecting with Faculty & Staff

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Effectively Utilizing Your

Team

Marketing Assessing

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The Learning Center Connecting with Faculty & Staff

● Identify your “champions” (advocater, supporter, promoter)

● Highlighting how different populations can benefit from services

● Involvement with campus groups and clubs (TRiO,

EOPS, Transfer Center, Mentorship groups)

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The Learning Center Effectivity Utilizing Your Teammates

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Identify how to utilize their strengths:

(RS) Pre-College courses & support services

(IA) Connected to specific labs and subjects

(S) Student Peers

Identify and understand your

team's role!

Step 1: Step 2:

Identify their connections

1. Retention Specialist (RS)

2. Instructional Aide (IA)

3. Student Staff (S)

Step 3:

(RS) Create TLC pipeline: Pre-college, Counseling, and student services

(IA) Present at department meetings and office hours

(S) Promote new upcoming workshops & new changes

TLC Roles: Connections:Strengths:

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The Learning Center Marketing

● Classroom Visits ● Faculty Promotion● Cost Effective Strategies ● Updated webpage ● Digital advertising with the Marketing

Office● Flyers & posters

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Best Practices:

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The Learning Center Previous Marketing

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Dates and times selected at start of semester

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The Learning Center

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New Marketing

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The Learning Center

Through faculty directly to their classes

Class visits from tutors or TLC staff

Past workshop attendees (word of mouth)

Advertising workshops as a series

Updated webpage with extended list of workshops

Email/digital advertising 10

No dates listed

Website Listed

Here

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The Learning Center

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The Learning Center

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The Learning Center

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The Learning Center

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Results

68% growth

46% growth

16% growth

174% growth

Visits By Lab From Fall 2013 - Spring 2016

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The Learning Center

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Results

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245% growth from Fall 2015 to Fall 2016

Workshop Attendance From Fall 2014- Fall 2016

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The Learning Center

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ResultsRetention Specialist Student Intake

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The Learning Center

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ResultsSpring Referrals

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The Learning Center Assessments

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The Learning Center Reflection ActivityIdentify your STRENGTH(S)

What is a strength your Learning Center has that you would consider to be a “expertise” in?

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Why am I g

ood at this?

How long have I b

een doing this?

What is

a repeatin

g challenge w

e face

every year?

Identify your CHALLENGE(S)

What is a challenge your Learning Center faces that you would like to improve on?

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The Learning Center

1. Break out into a group of 42. 5 minutes

a. FIRST: Share what you consider yourself an “expert” in and why

b. SECOND: Share the area/topic your center can improve on

c. THIRD: Collaborate and brainstorm ideas to achieve development in your Center by using groups collective expertise

Group Activity

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The Learning Center

Open discussion

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The Learning Center Contact Information

● Christina Trujillo

[email protected]

● Raymon Gutierrez

[email protected]

Thanks for coming!22