Maximizing Business Productivity with Technology
Transcript of Maximizing Business Productivity with Technology
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Who's Afraid of a Little Bitty Mouse?
Using Technology to Maximize Business
ProductivityDoug Lucy, Allegro
Consultants
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Relief from allergies….
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Allegro – keeping I.T in tuneAl – le –gro [ uh – ley – groh ]-adjective, adverbBrisk or rapid in tempo
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• Founded in 1993• Richmond, DC, Norfolk• 35 programmers and DBAs• Support business and
government• Tailor software to meet the
needs of business
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Agenda• What is available to help• How it can be used• Examples here in Richmond
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Email• Primary communication
channel• Replaced faxes, physically-
mailed documents• PDF creator• Newsletters
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Online email• Available anywhere• No PC
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Email server• Exchange server• Outlook• Calendar• ActiveSync• PDA / SmartPhone
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Email server integration
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Online calendars• Reminders and Invites• Publish and subscribe• See “anywhere”
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Evite and MeetUp• Manage event invitations• Adhoc subject meetings
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IM or Instant messaging• Quick typed conversation• One-to-one or many• Less of an interruption
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Keener Communications
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Instant messaging• Multitaksing• AIM, Yahoo, Jabber, Pidgin
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Instant messaging and SMS• SMS or “texting”• Short, quick messages• From
– Phones– PCs– Servers
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Jott.com• Free voice transcription• And delivery
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Conference calling• ConferenceCall.com• Meet without traveling• Avoid hassles• Cheap, easy
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Audio and video conferencing• Mics and webcams are cheap• IM for audio and video easy• Example: Lawyer’s Staffing
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Web conferencing• WebEx and GoToMyMeeting• Show app or PPT• Interaction• Recording
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Remote assistance• Built into XP and Mac• Request help• Remote helpdesk• Show how-to
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Screen recording• Camtasia and Wink• Training, procedures
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Wiki• Wikipedia• Enterprise Wiki
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La Difference
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Spread knowledge
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Spread the knowledge
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Google docs and spreadsheets• Word processor and
spreadsheet• Available anywhere• Sharable
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Blogs• Chronological
list of notes or comments
• Explain, comment or announce
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Turnkey Promotions
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Content management system• User-updateable website• Fresh info• Communicate
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Intranet CMS or portal• Documents, policies, how-to’s
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Customer portal• Self-service• Improve service, lower costs
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Surveys• Gather info from a group• SurveyMonkey and Logic
Depot
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Whiteboards and Pixid• Whiteboards are
communication• Avoid fancy solution
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High score