Matt Salerno Resume 6_3
2
Matthew Fischer Salerno 834 West Madison Ave. Charleston, SC 29412 (214) 577-5583 [email protected] Education Objective College of Charleston Bachelor of Humanities and Social Sciences; Major: Communications Highly motivated, young professional with track record of improving operations and increasing revenue looking to become an asset to your company in the areas of operations, project management, marketing, and sales. I have 10 years of management experience and my strong work ethic sets me apart from my peers – I began working at the age of 12 and have maintained full-time employment while pursuing my undergraduate degree. May 2014 _Experience Nov. 1 st 2014 - Current July 1st 2014 - Oct. 31st 2014 January 2011-Jume 31 st 2014 Summer 2011 Cha Cha’s Mexican Grill Operations Manager; Business Development Took over the overhaul operations in effort to turn the failing business profitable Staff management and HR duties – performance evaluation of original staff with retraining and dismissal, if necessary; hire and train new staff Inventory management – oversee purchasing of kitchen and bar goods; established new inventory/purchasing protocol leading to the reduction of overhead by 70%. Financial responsibilities - management of accounts payable and accounts receivable. Marketing activities – Rebrand new restaurant image and took charge of all promotional activities and oversee social media and print marketing. New York Life Agent Hired and personally trained by the Chief Managing Partner Market research and various sales tactics including: cold calling, business to business, trade shows, attended high volume community events, and small group presentations. Due to quick learning and understanding of the product, I was asked to train newer hires the sales pitch presentation. Smoky Oak Taproom Front of House Manager Responsibilities included – supervision of fifty employees; supply/inventory management; accounting duties; Customer Service Liaison; personnel hiring and training Catering Coordinator In charge of all aspects of catering operations including service and kitchen management, purchasing, client management/customer services, sales and marketing. Performed a competitive analysis and revamped the catering menu and prices. Oversaw catering operations for events as large as 1,000 people in attendance. Initiated marketing campaign, including advertising and meeting with local businesses and other potential customers and the establishment of a client database Increased customer base by 130% my first year (2012-2013) and an additional 150% my second year (2013-2014). By implementing a new customer relationship protocol, repeat business has been substantial, resulting in a significant revenue generator. Server/Bartender Began my career at Smokey Oak working on the front line as both a server and bartender. Took pride in my work and developed and maintained relationships with our Charleston, SC Charleston, SC Charleston, SC Houston, TX
-
Upload
matthew-salerno -
Category
Documents
-
view
83 -
download
0
Transcript of Matt Salerno Resume 6_3
Matthew Fischer Salerno
834 West Madison Ave. Charleston, SC 29412(214) 577-5583 [email protected]
Education
Objective
College of CharlestonBachelor of Humanities and Social Sciences; Major: Communications
Highly motivated, young professional with track record of improving operations and increasing revenue looking to become an asset to your company in the areas of operations, project management, marketing, and sales. I have 10 years of management experience and my strong work ethic sets me apart from my peers – I began working at the age of 12 and have maintained full-time employment while pursuing my undergraduate degree.
May 2014
_ExperienceNov. 1st 2014 - Current
July 1st 2014 - Oct. 31st 2014
January 2011-Jume 31st 2014
Summer 2011
February 2005-April 2013
Cha Cha’s Mexican GrillOperations Manager; Business Development Took over the overhaul operations in effort to turn the failing business profitable Staff management and HR duties – performance evaluation of original staff with retraining
and dismissal, if necessary; hire and train new staff Inventory management – oversee purchasing of kitchen and bar goods; established new
inventory/purchasing protocol leading to the reduction of overhead by 70%. Financial responsibilities - management of accounts payable and accounts receivable. Marketing activities – Rebrand new restaurant image and took charge of all promotional
activities and oversee social media and print marketing.
New York LifeAgent Hired and personally trained by the Chief Managing Partner Market research and various sales tactics including: cold calling, business to business,
trade shows, attended high volume community events, and small group presentations. Due to quick learning and understanding of the product, I was asked to train newer hires
the sales pitch presentation.
Smoky Oak TaproomFront of House Manager Responsibilities included – supervision of fifty employees; supply/inventory management;
accounting duties; Customer Service Liaison; personnel hiring and training Catering Coordinator In charge of all aspects of catering operations including service and kitchen
management, purchasing, client management/customer services, sales and marketing. Performed a competitive analysis and revamped the catering menu and prices. Oversaw catering operations for events as large as 1,000 people in attendance. Initiated marketing campaign, including advertising and meeting with local businesses
and other potential customers and the establishment of a client database Increased customer base by 130% my first year (2012-2013) and an additional 150% my
second year (2013-2014). By implementing a new customer relationship protocol, repeat business has been substantial, resulting in a significant revenue generator.
Server/Bartender Began my career at Smokey Oak working on the front line as both a server and
bartender. Took pride in my work and developed and maintained relationships with our repeat
patrons. This experience provided great training in customer service, sales/marketing, and
problem solving.
Healix, Inc.Client Services/Management Intern Worked directly with the VP of Sales and the VP of Customer Services. Assigned numerous projects involving: the creation of client financials, performance
generation for potential clients; sales forecasts, competitive analysis, prepared Ad Hoc presentations, and new project ROI metrics.
Created an “Implementation Guidebook” used by the client services department for opening new health centers nationwide.
Worked directly with clients on information gathering for insurance and financial auditing needs.
Clementi Properties Construction Site Supervisor Supervised renovations at up to three separate properties simultaneously. Contributed to over 50 renovated homes and condos in the Charlotte area.
Charleston, SC
Charleston, SC
Charleston, SC
Houston, TX
Charlotte, NC
