Marketing Plan of r Bazya

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    National Institute of Fashion Technology, Kolkata

    ASSIGNMENT

    ON

    MARKETING PLAN

    OF

    RBAZYA DESIGNER STUDIO

    Submitted to

    Dr. SOUGATA BANEREJEE

    FMS DEPT

    Submitted by

    Rajesh Kumar

    Roll no-15

    SEM -3rd

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    Executive Summary

    Overview

    RBAZYA Studio is an upscale women's clothing boutique that will open in October this

    year. Defines the boutique and its essence of inclusion. RBAZYA clothing selections and

    exclusive personal style services, which include a detailed Style Assessment, will ensure that

    our customers are well dressed. RBAZYA is a man-owned business currently organized as a

    Sole Proprietorship.

    Clothing for stylish women

    RBAZYA will carry Ready-to-Wear (RTW) designer and casual/contemporary apparel &

    accessories for women.

    Unique & innovative

    RBAZYA will provide services such as Style Assessments, alterations, personal shopping,

    and special ordering to customers during store hours and by personal appointments. Style

    Concierges who are trained within the image industry will be available to customers on a

    daily basis. RBAZYA innovative Style Assessments and educational emphasis in helping

    women develop their personal styles will enhance our reputation as a truly unique boutique.

    Getting the word out

    RBAZYA will generate awareness and sales by utilizing PR tactics and the referral networks

    of personal stylists. Additionally, RBAZYA will meet our customers where they are,

    focusing on how women approach shopping by obtaining mentions and reviews in the top

    fashion publications, travel guides and local papers.

    Management

    Our advisory team holds expertise in retail accounting, retail merchandising, legal contracts,

    fashion and design. A detailed project plan has been created and all tasks are on schedule.

    Buying for the Fall/Winter season was completed in April, and store design and marketing

    elements are currently being finalized.

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    Mission

    To provide women with a boutique that offers a comfortable and approachableenvironment

    To showcase quality, well-constructed fashions from prominent and cutting-edgedesigners

    To offer a variety of beautiful and high-end fashion accessories To help women learn what clothing and styles go best with their unique personalities To generate buzz and sales through top-notch exclusive services

    Keys to Success

    1. Having a good location in a high-shopping area2. Quality product and good relationships with vendors3. Outstanding customer service

    Objectives

    To turn inventory five times and generate RS8000 in sales per square foot To maintain profit margins at 15-20% through close attention to expenses and cost of

    goods sold

    To drive awareness and build sales through mentions in both local print and fashionshows

    Company Summary

    RBAZYA Studio is an upscale women's clothing boutique that intends to open in Neem ka

    Thana, Sikar in oct.2011. RBAZYA means circle of friends" in HINDI; this defines the

    boutique and its essence of inclusion. RBAZYA carries beautiful designer labels for

    professional women, such as the sophisticated silhouettes, handbags. RBAZYA clothing

    selections and exclusive personal style services, which include a detailed Style Assessment

    that features nine different style personalities, will ensure that our customers are always well

    dressed.

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    Start-up Summary

    This business plan will be used for three purposes:

    To map out all the necessary components to create a successful and well-run boutique To provide management with a blueprint to follow To secure financing through private institutions and investors

    The Start-up Table which follows details the Start-up Requirements, including Start-up

    Inventory and Long-term Assets in the form of Fixtures and POS Equipment. Start-up

    Funding will consist largely of owner investment and a long-term loan from the Small

    Business Administration. The Start-up Period for this plan runs from march through oct.

    RBAZYA will open on OCT 14, and we project real sales beginning in November of Year

    1.

    Company Ownership

    RBAZYA will be established as a Sole Proprietorship due to the ease of formation, and

    simplicity of the structure and tax record keeping. In the future, RBAZYA will look at

    forming an S Corporation when another location is opened.

    Situation analysis

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    Environmental analysis

    External environment analysis

    By the careful external environmental analysis w find out the following factors important to

    consider in order flourishing in the industry

    Political

    We are having laws but no enfo rcement at all. This thing is devastating for any

    industry. Elections run through almost every year although for none but for many reasons.

    Every government brings new rules and policies. Even different political par ti es are

    against fashion industry

    Economic

    Inf latio n ra te in India i s ri sing every yea r. Interest rates are other freaky thing. And

    the recent world recession th o ug h ha d le ss im pa ct on In di a ec on om y ye t ha s

    i t s i mp o rt an ce . Th es e t hi n gs ar e li k e hurdles in fashion or in any industry. The

    price wars are also of great important. Countries with high technologies are striving with low

    prices dragging developing countries towards down.

    Social

    People are becoming more fashion conscious and careful in their selection. Advanced

    telecommunications has improved sociability of the people. At the same tim e religion

    is on the move. Thes e al l things have a gr eat impact on fashion industry as people

    are more aware of their needs so as to satisfying them.Technology

    Though fashion industry is not technology driven but in ever dynamic and global market its

    now being essential to prosper in the technology area. Now a day without technology success

    seems far. Its a great tool of competitive advantage and a source if brand equity as well. The

    concept if e-busin ess is having great imp act on f ashion indust ry. Enhanced

    Internet , mobi le and media activities are gaining much importance in the fashion world.

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    Internal environment analysis

    Following are the factors considered as internal

    Resources (people)

    14 (1 Graphic designers, 2 sales girls, 5 tailors, 1 iron man, 1 dyer, 1 office boy, 1 guard,2

    sweepers/ peon)

    Organizational structure and culture

    Dynamic yet friendly Top management decisions

    Product development

    Design

    Pattern making/ cutting

    Stitching

    Finishing

    Presenting/ market

    Training

    Required in order to give familiarity with new trends and styles

    Systems and process

    In-house and outsourcing stitching (buttonholes and elastic embedding will be outsourced)

    Contracted designers

    Stitching machines 3

    Working hours 8

    Rent out outlet (as per following infrastructure components)

    The Primary Customer

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    The primary RBAZYA customer is a professional woman with a household income over

    RS20000K. Her main characteristics are listed below:

    Demographics

    Teenager Professional woman (ages 25-55) Household income over 100,000 College-educated

    Psychographics

    Looks for bargains (seasonal fashion) but willing to spend money on quality,core items

    Would like more time or help in understanding what clothing is right for her She wants to look her best because she wants to feel good about herself as

    well as make a good impression at her job

    Clothes Shopping Behaviours

    Spends over RS2,5000 for clothes each year Shops at Boutiques, designer Wears a size 6, 8, or 10 Buys mostly ethnic wear, sari , tops and pants Looks for classic, basic items each season, with 1-2 trendy items She cares about how she presents herself, enjoys fashion, and looks for quality

    over quantity

    Competition and Buying Patterns

    RBAZYA has stiff local competition with the many wonderful shop neem ka thana. Direct

    competitors include those shops that carry some of the brands that Rbazya plans on carrying

    or could move easily into carrying. Indirect competitors are those shope in nkt that focus on a

    different target market or do not carry lines that rbazya will carry, in addition to well-known

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    boutiques in other metropolitan areas. It appears that if you don't look a certain way or show

    that you have money when you walk in, you are immediately disregarded. Dressing rooms

    are typically small and have curtains that don't guarantee 100% privacy. Clothing sizes tend

    to run small and items tend to be overpriced

    Direct Competition:

    Strategy and Implementation Summary

    Develop strong relationships with customers by utilizing Style Assessment andoffering services to help each woman determine the right clothes for her.

    Provide educational materials and programs that enable customers greaterdecision-making confidence.

    Build awareness of brand and services to exemplify strong store reputation. Provide customers with a sense of access to "inside information" and harness the

    power of a woman's personal network by leveraging marketing collateral designed for

    sharing and encouraging referrals.

    Utilize personal referrals and stylists to build traffic.

    Swot analysis

    Strengths

    Good and high quality machinery

    Exclusive outlet

    Highly qualified staff

    Adaptability to newness

    Diverse brand portfolio

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    Weaknesses

    High rates and prices

    Les s sup po rt i ve f in an cia l and gov t institutions

    Lack of idea sharing

    Opportunities

    Expand into emerging economy

    Enter new product market

    Acquire more market

    Threats

    Lack of knowledge

    Brand cannibalization

    Substitute

    New entrants

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    Marketing objective

    Objectives:

    Non-financial objectives:

    To be among the top ten favourite brands

    To add new designs in every season

    To drive awareness and build sales through mentions in both local print and the nation'stop

    fashion magazines

    Financial objectives

    To maintain an inflation growth in earning per year at a rate of 12%

    To obtain a return on equity of at least 30%

    Providing stitching facilities to other boutiques in 2012 who are lacking this facility

    To maintain profit margins at 15-20% through close attention to expenses and cost of goods

    sold

    Targeting and poisoning strategy

    If you were to overhear women talking in a dressing room, you would more than

    likely hear them comment on something they've tried on and question how they should wear

    it or what it will go with in their closet.

    Research has shown that women are stressed, have little time to shop, and would generally

    like help in determining the right clothes and styles to wear. With over 61

    million U.S. women between the ages of 25-54 spending over $34 billion in

    app arel each year, there a re sure to be some mistakes made in clothing choices.

    Television

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    S h o w s s u c h a s B B C ' s " w h a t n o t t o w e a r " a n d S t y l e ' s " F a s h i o n

    E m e r g e n c y clearly speak to a woman's confusion about what looks best on her. Even

    women who can afford professional stylist feel helpless and often jokingly request that their

    stylist come to their home every morning to help them get dressed."Within a decade, the

    companies that do the best job of marketing to women will dominate every significant

    product and service category." -Faith Popcorn

    Target: Women Position: Time; less time to find latest and trendy fashions in a single place.

    Without utilizing much energy, effort etc

    Poisoning, value proposition

    Describe how you will differently position your product form the competitive products.

    Positioning Statement

    R B AZ YA B out ique p rov ides w o m e n w i t h u p s c a l e d e s i g n e r c l o t h i n g

    a n d ex c lu s i v e personal services. Our main competitive advantage is the unique Style

    Assessment and education emphasis in helping women develop their personal style.

    Brand Positioning

    Its Easy to be Trendy A s t h e n a m e a n d l o g o s u g g e s t t h a t w o m e n c a n c o m e

    to the boutique to learn about themselves and experiment with their personal style.

    By these meanings, Rbazya looks to be the leader in providing exceptional service and

    assistance for women's fashion needs. The elegance of the name suggests the types of

    clothing and accessories that will be featured.

    Brand personality

    Innovative | Stylish | Contemporary | Modern | Fresh | Approachable | Elegant The over al l

    brand person al ity of RBAZYA aspi res to be fashionable, cus tomer-oriented,

    innovative, refreshing, stylish and educational. The boutique is a place where

    women can go to transform themselves with beautiful clothes an d take advantage

    of the Style Assessment and other s ervices that help them determine the right

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    clothes for the ir uniq ue selves . We are a shop that educates. We help women learn

    about the designers, gather with their friends, and have fun during the process. We not

    only carry items that help them look good, but we also help our c ustomers

    maintain these items. Owners will work with their top design advisors t o create

    the atmosphere, colors and wording that encapsulates these thoughts

    Products and Services

    RBAZYA will carry Ready-to-Wear (RTW) designer diffusion lines and

    casual/contemporary apparel & accessories for women. RBAZYA will carry designer

    fashion accessories such as handbags, scarves and wardrobe accessory.

    PRODUCTS

    Product Mix

    Products will be priced at the high end to reflect the quality and exclusiveness

    Associated with the brand. High-end materials such as Crinkle Chiffon, Georjot Chiffon,

    Chinese Raw Silk, Medium Silk, Leafy Print Jamawar, Chamose Silk etc will be used. This

    boutique will offer following product categories of women wears:

    Casual Wear Semi Formal Wear Formal Wear

    Each product category will include the following product lines:

    Ethnic Wear

    Formal WearParty dresses and special occasion dresses

    Contemporary Wear

    Fusion WearCombination of eastern and western wear, suitable for the

    International market as well.

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    Western Wear

    Tops, Pants and various other styles

    ACCESSORIES

    Wardrobe Accessories: Fashion Accessories:

    o Local designer jewelleryo Handbagso Belts, Scarves, Gloves, Hatso Lingerie

    Brand strategy

    We brand our product with brand laddering: emotional brand laddering, our product is

    of image conscious which requires highly image positioning

    Our boutique focus on latest trends and less time to reach them. Woman can get what they

    want without any problem and with great ease. We are providing value, image, elegance and

    style of what woman are hungry.

    Brand name

    : RBAZYA suggesting that what is in the fashion. Easy to pronounce and easily accepted all

    over the India without any discrepancy. We can even extend our boutique to men under the

    same name this name has no limitations.

    Logo:

    needle and thread expressing the nature of business. It is memorable generating loyalty and

    protectable. Adaptable to any culture. And having no cultural problem all over the country.

    Similarly have no limitations. Acceptable for both genders.

    Color:

    red and black. Quite neutral color easily memorable and associations can bedeveloped

    without any problem. The R written in capital font and with red color gettingattraction andattention.

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    Slogan:

    Its easy to be trendy positioning on time and easy to memorable. Also it delivers that we are

    giving whatever is in fashion and is in. It is also protectable and acceptable inculture.

    Symbol:

    girl wearing contemporary dress. Focusing on latest designs and fashion. And italso shows

    that boutique is of women. Women can generate associations with the symbol.

    Pricing

    Pricing is set according to market indicators. Set in such a way that it covers cost and

    generate revenue for the boutique. In the start it requires lower prices in order to penetrate in

    the market. Than high the price for the assurance of high quality as it is perceived.

    Version Upgrade/Competitive Upgrade Matrix

    INTEGRATE MARKETING COMMUNICATION PLAN

    Promotion

    RBAZYA customers will learn about the boutique through the following sources:

    Friends & Customers (word of mouth and email) Personal shoppers and stylists Women's Fashion shows Local press mentions & ads

    Promotion

    The following promotional tactics for generating buzz and awareness about RBAZYAwill

    be implemented:

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    Personal selling and word of mouth via networks of friends, stylists and customers Unique visual displays in storefront on a weekly basis PR (local and national) Boutique email newsletters Direct mail such as postcard notices that are targeted specifically to the customer Sales Promotion such as store events and bi-annual sales

    Other important marketing strategies, such as developing strong customer relationships

    (retention), will utilize a different mix of marketing programs.

    Direct marketing activity

    Catalog marketing will be used, direct mail are also considerable

    Retail support or other collateral

    Brochures and key chains will be designed written rbazya on it.

    Distribution strategy

    Manufacturer Customer Direct chain as we are having both backward and forward

    integration.

    Selectivity

    Shopping good so exclusive outlet and selective distribution as product is of high image.

    Waiting and delivery time

    Product will be available in the outlet so customer doesnt have to wait for the delivery.

    Variety and Assortment

    We will provide this as we are dealing in three categories; casual, semiformal, formal

    Information provision:

    We will provide training to our employees so that they can facilitate the customers as much

    as possible. Following flows would be performed to produce the above services outputs.

    These flows would be performing from manufacturer to consumer through whole seller and

    retailer.

    Physical possession

    Ownership

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    Financing

    Risking

    Negotiation

    Promotion

    Ordering

    Payment

    Channel Function and Flows

    A marketing channel performs the work of moving goods from producer to consumers.

    Itovercomes the time, place and possession gaps that separate goods and services from those

    thatneed or want them. It perform number of functions:

    They gathering information about potential and current customer, competitors, and

    other actors and forces in the marketing environment.

    They develop and disseminate persuasive communication to stimulate purchasing They place

    an order to the company They provide for the successive storage and movement of the

    physical products.