Managing a Three-Ring Circus
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Transcript of Managing a Three-Ring Circus
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Managing a Three-Ring Circusupgrading Aleph, implementing Primo, and
maintaining support for a quarter million users
Kevin J. Collins & Allie VerbovetskayaCUNY Office of Library Services
IGeLU 2014 | Oxford, UK | September 16, 2014
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Big Apple
• 1 city• 5 boroughs• 8.2 million residents (in 1,214 km²)• 120 institutions of higher education– 20% of those are part of the
City University of New York (CUNY)
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College of Staten Island
Kingsborough CC
Brooklyn College
Medgar Evers College
NYCCT
York College
Queens College
LaGuardia CC
CUNY Law
Macaulay Honors College
John Jay College
Queensborough CC
Guttman CC
Borough of Manhattan CC
Hostos CC
Bronx CC
Lehman College
City College
Hunter College
Public Health
Journalism
SPS
Grad Center
Baruch College
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Big University
• 1 university system, 24 campuses– 11 senior colleges– 7 community colleges– 5 graduate and professional schools– The Macaulay Honors College
• 6,700 full-time teaching faculty• 540,000 students
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Big Library Committees
• 1 central library office, 21 individual libraries• 14 library committees
-7 Aleph-related-1 SFX-1 Primo implementation
-1 EZproxy-4 e-resource &
infrastructure
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Big Dreams
Upgrade Aleph(v18 to v21)
Support 21 libraries
Implement Primo
Coming summer 2014!
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Big SurprisesGreetings
from NYC!
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ALEPH UPGRADE
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Application Server 1
libadmin.cuny.edu
• Aleph Exadata database
Load Balancerlibsearch.cuny
.edu
Application Server 2
Primo / PDS
PC GUI, Z39.50, self-check, OCLC
Connexion
WWW Users (HTTP, X-Service, Z39.50)
Shared disc /exlibris/aleph/*
Environment
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U-Tree
Stage Aleph 21
• Production Aleph 18
Config / DB Test
Aleph 21
Production Aleph 21
Phase 2: July 10 -25, 2014
Phase 1: March/April
2014
Config / DB
Config / DB
Phase 3: July 10 -25, 2014
Config / DB
Project Plan
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Centralized Resource Center
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Centralized Resource Center (cont’d)
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Gotchas
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Aleph Publishing for Primo• job_list
! Publishing for Primo - p_publish_06
W1 12:05:00 Y CUN01 p_publish_06CUN01,PRIMO-FULL,LAST-DATE,000000000,999999999,20140701,20170701,, /exlibris/primo_publishing,Y,16,/exlibris/primo_publishing/scratch,Y
• /xxx01/prof_library
setenv p_publish_06_block 20000
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PRIMO IMPLEMENTATION
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Rigging
• Primo procurement• Advisory committee– Small– Representative
• Branding– Name– Logo
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Execution
• Primo certification at ELUNA• Ex Libris training• Aleph cleanup• Input from advisory committee
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Finale
• Usability testing• Soliciting & incorporating feedback• Continuing to improve UI
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Current UI
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Proposed UI
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Words of Wisdom
• Ask questions• Get your hands dirty• Check your setup• Nag Ex Libris• Be flexible
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SUPPORT MAINTENANCE
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Business as Usual
• …with improvements!– Streamlined service requests– Tutorials for answers to frequently asked questions
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QUESTIONS?
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Kevin CollinsAleph Systems [email protected]
Allie VerbovetskayaWeb & Mobile Systems
Librarianalevtina.verbovetskaya@cun
y.edu