Management Intermediate - Overview · PROJECT MANAGEMENT BUSINESS ETHICS Project management is the...

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2 Course Overview | Management: Intermediate | onlineacademy.co.za

CERTIFICATE IN

MANAGEMENT: INTERMEDIATELeadership is a vital role in any organisation. It involves defi ning the direction of a team and communicating it to people, motivating, inspiring and empowering them to contribute to achieving organisational success. Leadership requires being strategically focused and applying behavioural techniques to build commitment and attain the best work from your people. An understanding of the principles of strategic thinking, direction setting, communications and motivation provides an eff ective management style to suit your personality and leadership situations. Your own, personal leadership approach is likely to be a blend of diff erent leadership styles, depending on your people’s needs and the situation you’re in.

SHORT COURSE MODULES

Leadership Skills

Training and Development

Performance Management

Employee Engagement

Motivating Staff

Resolving Confl ict

Project Management

Business Ethics

01

02

03

04

05

06

07

08

Course Overview | Management: Intermediate | onlineacademy.co.za 3

COURSE DURATION

HOUR MODULES

MODULES

HOURS

188

The phrase ‘soft skills’ is often used to describe the skills which characterise relationships and other people, or how you approach interactions.

For many people, the so-called soft skills are often some of the most diffi cult skills to develop. Job-re-lated expertise (hard skills) are essential in any profession. However, over the last 10 years, under-standing has grown that perhaps soft skills may ul-timately be more important in determining levels of success.

Hard skills are a basic minimum necessity in order to operate in a particular workplace. Whether or not you are successful in your career may depend on how developed your soft skills are.

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Please take note that these hours are only estimated times.

Our online courses and workshop training for continuing professional development, written by professionals for professionals and involving thoughtful online interaction with your peers, go a long way towards resolving issues.

The most significant advantage of self-study is the independence it offers. Studying alone allows delegates to concentrate and focus on their studies at their highest level.


MANAGEMENT: INTERMEDIATE

WHAT YOU WILL LEARN

• Understand the term leadership and different leadership styles and theories.

• Learn to identify the personal characteristics of leaders.

• Understand the difference between training and development, as well as the purpose thereof.

• Recognise the importance of training and development in the workplace.

• Understand the term performance management.

• Know how to out-perform your competition.

• Understand the concept of employee engagement.

• Learn to identify the ten important C’s of employee engagement.

• Understand the importance of motivation in the workplace.

• Identify management’s role in motivating employees.

• Understand the term confl ict.

• Identify the source, signs and symptoms of confl ict in the workplace.

• Understand the term project management and the difference between projects and operations.

• Identify the phases of project management in the workplace.

• Understand the term business ethics and the corporate responsibility of ethics.

• Understand the importance of ethics in the workplace.


WHO SHOULD DO THISCOURSE?

• Business owners, managers and team leaders.

• Persons wanting to learn more about how they can manage their team effectively.

• Persons wanting to motivate and engage their staff.

This short course is designed for the following audience:

For this short course, it is advisable that you have the following experience/knowledge:

• Learners with fundamental knowledge on the subject.

• Learners with 2-5 years’ workplace experience.

• Learners with practical experience on the subject.


WHAT YOU WILL LEARNM A N A G E M E N T : I N T E R M E D I A T E

01LEADERSHIP SKILLS

An understanding of the principles of strategic thinking, direction setting, communications and motivation provides an eff ective management style to suit your personality. Your own, personal leadership approach is likely to be a blend of diff erent leadership styles.

02TRAINING & DEVELOPMENT

Training is the process of planned programmes and procedures undertaken for the improvement of an employee’s performance in terms of attitude, skills, knowledge and behaviour. Training and development is a vital part of the human resource development.

03PERFORMANCE MANAGEMENT

Planning, developing, coaching, providing feedback and evaluating employee performance. Eff ective performance management is fi rst and foremost about communication. Supervisors cannot manage or direct employee performance if they fail to practise good communication skills.

04EMPLOYEE ENGAGEMENT

The emotional connection an employee feels toward his or her employment organisation, which tends to infl uence his or her behaviours and the level of eff ort in work related activities. The more engagement an employee has with his or her company, the more eff ort they put forth.


05MOTIVATING STAFF

The aim of this course is to help managers to understand the importance and eff ect of motivating employees. Motivation is the force that makes us do things: This is the result of our individual needs being satisfi ed (or met) so that we have inspiration to complete the task.

07 08PROJECT MANAGEMENT BUSINESS ETHICS

Project management is the process and activity of planning, organising, motivating, and controlling resources, procedures and protocols to achieve specifi c goals. A project is a temporary endeavour designed to produce a unique product, service or result.

Business ethics are a form of applied ethics or professional ethics that examines ethical principles and moral problems that arise in a business environment. It applies to all aspects of business conduct and is relevant to the conduct of individuals as well as entire organisations.

06RESOLVING CONFLICT

Workplace confl ict may occur when people’s ideas, decisions or actions relating directly to the job are in opposition, or when two people just don’t get along. Confl ict in the workplace may be productive if it leads to positive change, but can also be stressful and unpleasant.


THE BENEFITS OF

ONLINE SKILLS DEVELOPMENT

Forget about attending classes for hours, sitting in an uncomfortable chair, and suffering from back pain by the end of the day. You will not be bound to physical class sessions when you opt for online education. All learning materials are provided online, so you’ll easily access them from the comfort of your home or office.

A self-paced system enables learners to make progress with a rhythm that suits them. This does not require attending live sessions; you can access the materials at any time that works for you. If you have to work or take care of your home and children during the day, you can study at night. That’s an advantage the traditional educational system cannot beat.

The fact that online programs are cheaper when compared to the ones held in a traditional campus setting is enough to convince you to consider them. The average tuition for online courses depends on multiple factors, so it varies from one program to another. Note, free courses don’t usually come with a certificate of completion.

It doesn’t matter where your career stands at this moment; an online program will always look good on your résumé. It will show potential employers that you’re committed to learning and that you’re eager to obtain more knowledge and new skills. You will certainly become a better candidate for a job promotion.

COMFORT

SELF-PACED LEARNING

LOWER COSTS

IMPRESSIVE RÉSUMÉ


Course level: 04 Study fi eld: Management SkillsCourse cost: R875.00 incl. VAT

Course level: 02Study fi eld: Management SkillsCourse cost: R1750.00 incl. VAT

AVAILABLE NOW AVAILABLE NOW

Have you considered asking your boss to pay? Currently, over a quarter of our learners report that their employer has paid for their course.

Look at our Corporate Package that offers access to ALL OUR COURSES at a fraction of the individual price. Visit www.onlineacademy.co.za to fi nd out more or contact us at [email protected].

R1750.00 including VAT

Pay less with the corporate solution

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