management

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MANAGEMENT MANAGEMENT STYLE One of the biggest challenges that the Christian Grey Salon will face in managing is how to operate an efficient and smoothly running salon. Like any business, Christian Grey Salon have to achieve many things at once: 1. A simple, easy-to-use, yet powerful salon system 2. Enough computer terminals to support the work load 3. An ergonomic yet attractive salon layout 4. Comfortable modern salon furniture 5. In-house hair products and tools that your staff like to use and allow them to be creative 6. The right management style to manage your staff 7. Hire the right staff 8. Support, train, and motivate your staff, etc. In order to achieve the above-mentioned things at once, CGS (Christian Grey Salon) plans to use an Affliative Management Style which has the primary objective to create a harmonious relationship among employees and between manager and employees. We have a “people first, task second” manager, which avoids conflict and emphasizes good personal relationships among employees, and with the help of this management style, the CGS will be able to motivate employees by trying to keep people happy which is good for the image of the business. The management system is effective especially when employees are working together, the staff have experience and credibility, and a steady working environment. To develop the staff’s skills, as one of the business’ management style, we will make the product companies to work for us. There are lot of great companies in the beauty industry, who do not only want to supply their products to our salon , but also who will provide our salon with first class customer service

Transcript of management

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MANAGEMENT!!MANAGEMENT STYLE

! One of the biggest challenges that the Christian Grey Salon will face in managing is how to

operate an efficient and smoothly running salon. Like any business, Christian Grey Salon have to achieve

many things at once:

1. A simple, easy-to-use, yet powerful salon system

2. Enough computer terminals to support the work load

3. An ergonomic yet attractive salon layout

4. Comfortable modern salon furniture

5. In-house hair products and tools that your staff like to use and allow them to be creative

6. The right management style to manage your staff

7. Hire the right staff

8. Support, train, and motivate your staff, etc.

! In order to achieve the above-mentioned things at once, CGS (Christian Grey Salon) plans to use

an Affliative Management Style which has the primary objective to create a harmonious relationship

among employees and between manager and employees. We have a “people first, task second” manager,

which avoids conflict and emphasizes good personal relationships among employees, and with the help of

this management style, the CGS will be able to motivate employees by trying to keep people happy which

is good for the image of the business. The management system is effective especially when employees are

working together, the staff have experience and credibility, and a steady working environment.

! To develop the staff’s skills, as one of the business’ management style, we will make the product

companies to work for us. There are lot of great companies in the beauty industry, who do not only want

to supply their products to our salon , but also who will provide our salon with first class customer service

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and support us for as long as we use their product. These suppliers want to ensure us to use their product

to its fullest potential in our salon, they are also very used to to giving away free product in order to gain

the business as their client. They will:

– offer prompt salon training to all the staff who will be using their product,

– be available to provide the salon with support when we need it, during all of our operating

hours,

– have very high customer service standards – this will be clearly evident to the salon, right from

when we made the initial inquiry with them about their product

– provide high quality information in all their sales brochures, company website, instructions and

any other extra valuable information they provide us to help your business succeed and to create

an image to customers.

– sponsor or organize conferences packed with information about how to be more successful with

our salon business.

! In managing a salon business, CGS plans to use a salon management software which can give the

owner the ability to run an extremely successful and profitable salon. There are three vital elements to a

successful salon business, and these are profits, customers, and staff, so great care must be taken when

choosing the salon software that will run and manage CGS. It is the most important piece of equipment in

the salon, which can oversees many or in some cases all aspects of the business:

!1. A good support system. This is a feature that is often overlooked, but if you ever have a problem

with your software it suddenly becomes important. At minimum you want access to a support

system through the phone and/or instant email, with a hopefully same-day reply. Also be prepared

to deal with inexperienced helpers and IT geeks on some so called Help Desks & Support Centres

where the software provider "outsources" the support responsibilities to an independent company

of usually non industry supporters. Best of all is a personalized support system, in which you are

given support directly from the software suppliers & programmers.

!

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2. Ease of Use. Check out the screen-shots, or ask for a demo. It’s probably not just you and your

managers that will be using the Salon Management software; your therapists, stylists, receptionist

and juniors must also be able to use the software easily and quickly. Basically, by looking at any

screen and asking yourself what you want to do, it should be blindingly obvious, or it’s just not

simple enough. PLUS most commands used by staff should be single-key commands, not a

complicated and laborious route to for example charge a customer for their appointment.

!3. Customer Management. Managing a salon or spa with software will revolve around the clients

you are serving, and the software you choose must be up to the task. Client contact details,

treatment or service history, client comments and warnings, preferred products, even the way they

prefer their tea or coffee should all be able to be accessed at any point during the transaction.

Loyalty programs and VIP Card clubs are a an absolute necessity, as is a referral tracking system.

!4. Appointment Book. This will be the hub of your daily activities, so this needs to be clear,

simple and easy to use. Look for features like walk-ins, staff availability for bookings,

appointment monitoring systems, appointment confirmation (via SMS). A multiple view

appointment book would be the superior choice, as it allows you to group operators and rooms

into specific views.

!5. Staff Management. Whether you have one staff member or fifty staff members, your salon

software should provide a variety of features for staff management. Commissions, hours worked

and roster, bonus incentives, Log in/Log Out, security, appraisals and reviews, performance

reports (including daily, weekly, yearly reports on sales, appointments, re-bookings, up selling

etc), this is the bare minimum your software should do for you.

!6. Products and Stock. Stocktaking can be a real headache, but your salon management software

will be quietly working away in the background, adjusting your products and stock as

transactions and appointments take place. Good software will offer faultless automatic updating

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of stock lists, automatic stock takes, print out reports for you to check, print out orders for

suppliers, track products and payments, and more.

!7. Point of Sale (POS). As this is the point that you make PROFITS, it’s important that this

feature of your salon management software runs smoothly and without errors. Modern sales

require eftpos and credit cards, as well as cash sales. Discounting, special prices and packages,

and gift vouchers will also need to be available through your software. Barcoding can make POS

quicker, and some software comes with barcode-label printing and barcode scanners.

!8. Reports and Finances. Comprehensive reporting is vital for salon owners and managers to

effectively run and manage a profitable business. Staff, suppliers, customers, transactions, sales

and profits, accounts, bonuses and commissions, and time periods are just a few of the parameters

good salon software will enable you to access and sort to produce accurate and useful reports and

accounting.

!9. Marketing. ‘Total Management’ style salon software will allow you to create and implement

marketing strategies and materials using your client base. You should be able to sort your client

base by entering specific search terms; for example all customers who have facials but never

waxing, or all customers who like certain products, so that you can cross-sell and up-sell.

Birthday vouchers and referrals are other profitable marketing devices that high-quality salon

management software should come complete with. Marketing is an extremely important feature

of any successful business, and with the right materials and the right target market (using your

software) you can extract the ultimate profits from your existing customers as well as improving

new client and returning client numbers.

! CGS will not risk in losing our customers, frustrating our staff, and flushing profits down the

toilet. By checking that our chosen salon management software has these 9 basic factors, we are hopefully

greatly reducing any possible future risk to the owner and salon business. Finding a correct salon

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management system will be beneficial for the owner and staff in enjoy working in a stress-free, smooth-

running and very profitable salon far into the future.

!GENERAL POLICIES AND PROCEDURES

!Work Schedule

The salon operating hours are as follows:

! Monday 9:00 A.M. - 6:00 P.M.

Tuesday 9:00 A.M. - 6:00 P.M.

Wednesday 9:00 A.M. - 6:00 P.M.

Thursday 9:00 A.M. - 6:00 P.M.

Friday 9:00 A.M. - 6:00 P.M.

Saturday 9:00 A.M. - 6:00 P.M.

Dress Code

! The following dress code has been outlined for your convenience. The entire staff is expected to

follow these guidelines.

! DRESS CODE: The entire staff should dress stylishly for work. The staff’s clothing, hairstyle,

skin, make-up, and nails should reflect a fashionable image. Change your hairstyle or color at least twice

a year, this is to include the nail and skin care department. If you do not buy what you are selling why

should the client?

!Our business is one of fashion in hair, skin and nails. It is only logical that we ourselves project

an image which is neat, clean, fashionable, and current in appearance. That includes grooming and

apparel.

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!The following guidelines have been set for all departments and service personnel to help us

project the correct image.

!1. All clothing must be kept neat and clean at all times, including footwear. Footwear must

be kept in good condition. Torn clothing, broken shoes, and wrinkled shirts are NOT to be

worn to work. Also include in the items not to be worn for all stylists are, for example,

leggings, bra-less clothing, bare midriffs, exposed underarms, or distasteful clothing

subject to the discretion of Management. All staff unsuitably attired will be reported to

Management.

!2. Style is a matter of personal taste, however we must bear in mind at all times that we

cater to the public and we must maintain our decorum and keep our attire in good taste.

Reminder: Our hair and clothing should be supportive of the products and services we

sell.

!3. Hands are a part of our own fashion statement. Hands and fingernails must be clean and

well groomed at all times.

!4. Body odor is unpleasant for those around you, you must be conscious of your personal

hygiene at all times. (Note. Keep mint, deodorant or cologne at your station it can help

keeps this problem under control).

!Take note: You are expected to arrive at work well groomed with a fashionable

appearance in your dress, hairstyle and make-up. The reason for our dress code is to

aid in creating a fashionable image for our salon.

!

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FUNCTIONS OF EACH DEPARTMENT (WITH POLICIES)

1. SALON OWNER

The beauty salon owner resides at the head of the organizational chart. The owner primarily

concerns herself with customer service, human resources and financial details. The salon owner makes

hiring, marketing, property, inventory and design decisions, while staying involved in staff licensing and

business certification requirements. The salon owner is a licensed cosmetologist therefore she can also

style hair and execute other beauty processes for which she is appropriately trained.

!2.1 SALON MANAGER/SUPERVISOR

Reporting to the salon owner, a salon manager provides orientation to the salon staff, explaining

operational procedures and functions, which are based on company policy. The manager works with staff

members to improve performance and ensure quality service while maintaining cleanliness and customer

satisfaction. In cooperation with the salon owner, the manager also analyzes personnel records,

requisitions supplies, participates in disciplinary procedures and assists in resolving customer complaints.

!2.2 SALON MANAGEMENT POLICIES

As your employer it is the salon’s responsibility to provide a pleasant and efficient working

environment where each employee may work in an atmosphere of professionalism.

!The salon will provide complete education in all service areas as well as in communication,

retailing product knowledge and client generation.

!The salon will provide an adequate supply of professional products for retail and salon use.

!To ensure continued success of the business, the salon will provide quarterly advertising

campaigns through the use of direct mail and or media advertising.

!

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It is the responsibility of the salon to bring positive change to the business and to be a catalyst to

set future directions of the salon.

!3.1 RECEPTIONIST/CASHIER

A salon receptionist reports to the salon's manager and answers the telephone, schedules

appointments, greets customers, explains services to callers and visitors, and operates a cash register.

Because the receptionist is usually the first person a customer encounters at the salon, she is responsible

for creating a comfortable and welcoming atmosphere. For this reason, she is held accountable for the

entire reception area, including its arrangement, organization and cleanliness. The receptionist, being the

cashier should receive payment by cash, check, credit cards, vouchers, or automatic debits, issue receipts,

refunds, credits, or change due to customers, and count money in cash drawers at the beginning of shifts

to ensure that amounts are correct and that there is adequate change.

!3.2 RECEPTIONIST/CASHIER POLICIES

New Clients Policy

! New clients should receive the royal treatment immediately. Welcome them in a friendly manner

to the salon and offer him/her the opportunity to tour the salon. The purpose of the tour is to help the

client feel more comfortable and relaxed. New clients are our best means of advertising. New clients are

to be completely finished, do the little extra things for the first time clients. Add value. Continue this type

of attitude each time the client visits the salon.

!Procedure

1. Treat all clients as your personal guest and truly listen to their needs.

!2. Whenever possible greet clients at the front receiving area if you cannot have your

assistants do it for you. Instruct the client to change into a smock if necessary and direct

him/her to the changing area as well as to the shampoo area.

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!3. During conversation with the client always cross sell. Make sure that you provide him/her

with information about our services, skin care, nail care special techniques, and offer

helpful suggestions and information.

!4. When you have finished with the client, escort him/her to the receiving area to complete

the transaction. Turn in your client ticket and ensure that it is filled out legibly and

completely. Express your thanks and extend an invitation to the client to return. Give

them promotional literature for the products that had been discussed and ask him/her to

recommend your services to a friend if they liked what you did.

!5. Offer the client three (3) business cards for friends and family.

!6. Assist the client with putting on his/her jacket or sweater.

!4.1 STYLIST AND TECHNICIAN

Hairstylists, nail technicians, color specialists, estheticians, trichologists and makeup artists

commonly work as peers within a salon, reporting to the manager, though some organizations have senior

and junior-level stylists or technicians, based on experience or tenure. Each performs his own specialty

service and recommends the services his peers provide, as his customers require.

!4.2 STYLIST AND TECHNICIAN POLICIES

Code of Professionalism

As a Salon professional you are:

* Caring & open minded.

* Non-judgmental.

* A team player who can put ego aside in order to contribute to the salon as a team.

* Balanced in your work and professionalism.

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* An avid listener.

* An excellent communicator.

* Willing to learn, grow, and succeed.

* Willing to make a contribution.

!Guidelines to Professionalism

1. Listen to the client. This is an important skill to learn and invaluable once we master it.

When you listen to the client you will know what their needs are.

!2. Service. Service your client to the best of your ability at all times and never deny your

client the proper amount of service time.

!3. Consult. Always consult with your client prior to any service. Make sure the client

understands the cost of any service he/she request or is being recommended by the stylist.

In doing so, you establish good communication and avoid costly mistakes and

misunderstanding. A professional consultation will always foster a good relationship with

your client.

!4. Teamwork. Cooperation and teamwork with your colleagues at the salon is paramount to

success. Help your co-worker whenever possible, irrespective of their level of expertise

within the salon. Each individual member of the salon is an integral part of the team.

Without each member pulling his/her weight, success will elude you.

!5. Avoid gossip between clients and or members of staff. It is negative and detracts from the

professionalism we are striving to maintain. To participate in gossip is to allow negativity

to enter into your work. Negativity threatens the growth, prosperity, and harmony of our

organization. Do not allow it to continue. Report it to management if you feel you cannot

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stop the situation. Be positive and proactive and not a complainer. Be proud to be part of

our team and this industry.

!6. Support. Be supportive of each other. Have respect for each other. You are more likely to

thrive in an honest and respectful environment than a negative one.

!7. Star. Your client is the star. Make him/her feel important. Take an interest in your client

and he/she will feel important. Keep conversation between staff to a minimum because it

can make the client feel unimportant.

!8. Language. Speak correctly at all times. Do not showcase yourself. Be humble, courteous,

and respectful at all times.

!9. Tips. Tips are accepted but not expected at our salon.

!10. Be professional. Once a professional, always a professional. If your client requests a

service that you have doubts may be suitable or correct for him/her, recommend the

service that you know is in the client’s best interest. If the client insists on having the

service and you feel after the consultation that the client is still unable to understand the

implications of what he/she is asking, seek support from your Manager or Owner. If the

service is still requested, please ensure that the client signs a release form.

!11. Communication. Good com-mu-ni-ca-tion is the key to mutual understanding between

the company and its employees/independent contractors. The responsibility for

communication is a two way street (employee/independent contractor to employer and

employer to employee/independent contractor.)

!

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At Christian Grey Salon, we use an OPEN DOOR POLICY, which means that

our staff is free to meet with the Manager and or Owners for a personal and or private

discussion about any aspect of their work, for example, work conditions, grievances,

suggestions or personal matters. We will use our best endeavors to solve your problems

or direct you to the appropriate expert

!12. Bulletin Boards. This board is used to post announcements or notices regarding policies,

procedures, working conditions, meeting, price changes, and other matters relating to

your employment. It is important that you check this bulletin board on a daily basis so as

not to be left out of any news or activities that may be important to you. It is your

responsibility to know what is going on. If you would like a personal discussion time

with the management please schedule it through our front desk. You will be

accommodated.

!13. Your Own Ideas. While doing your work you may come up with ideas or another ways of

doing things. We welcome all suggestions as long as they are made in a professional and

friendly manner. Please write down your suggestions and relay them to the Salon

Manager. This will keep meetings from becoming grievance sessions.

!14. Salon Memos. To ensure that you are informed of all salon meetings, events, or

specialized personnel meetings, we will ask you to read and sign a memo pertaining to

each meeting or event. This form is intended to keep us all informed and updated.

!5.1 SALON ASSISTANT

The salon assistant provides additional support to the staff through taking responsibility for

laundry, handling retail sales, sterilizing equipment, sweeping floors and even preparing clients

for services. Client preparations that a salon assistant may execute without possessing a

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cosmetology license include offering a salon robe, draping for services or even shampooing the

hair. Assistants may report to the manager or to other staff members, such as hairstylists.

!5.1 SALON ASSISTANT POLICIES

As a salon assistant, you must be:

-good health with no skin allergies

-good hygiene practices

-good communication skills

-pleasant personality

-neat personal appearance

-able to follow directions

-reliable and punctual

-able to work within timeframes

-able and willing to follow instructions.

!Client satisfaction is our best advertising. It generates our repeat business, which is important for

client retention.

Procedure

1. Make it your AIM to please.

2. Listen to your client and conduct yourself appropriately following salon guidelines.

3. Deal with dissatisfaction directly and solicit support from the Manager /Owner directly if

needed.

!!

CHRISTIAN GREY SALON TRAINING PROGRAM AND WORKSHOPS

!OUR TRAINING PROGRAM

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Our training program is a necessity for all new employees and independent contractors. It must be

completed to our satisfaction before you commence working on the floor. We have provided you with

these “CGS SUCCESS GUIDELINES” and ongoing training, which will help you in achieving

excellence.

! The following “CGS SUCCESS GUIDELINES” are to help you successfully fulfill your salon

duties and carry out our policies. We encourage you to become familiar with the contents of this manual.

! All employees/independent contractors are subject to a Ninety (90) day probation period. After

the 90-day probationary period, management will conduct an evaluation of the employee/independent

contractor to determine his or her status with the company. All employees are hired “at will.”

! All employees/independent contractors are evaluated according to his/her contribution to the

Salon’s purpose, productivity, and goals. We realize mutual trust and respect are cultivated in an

atmosphere of harmony and enthusiasm. We desire your support on all these policies. Your overall

success and career development is our aim.

!Purpose of Staff Training System

The training system assures the future of the salon. It not only prepares new employees for the

challenge of working with clients, but also motivates established service technician in becoming more

productive employees.

!The staff training system encourages an atmosphere of teamwork in the salon. If properly

executed, it also produces consistently good stylists who thoroughly understand the techniques of their

co-workers.

!Introduction to staff training system

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All new employees are subject to a ninety-day probationary period. During this time it allows the

employee to assess the salon and decide whether he/she would like to enter the training program.

!The staff training system is designed to ensure that the employee reaches his/her highest

potential. It ensures that the salon consistently maintains high standards. After a newly hired staff

completes the basic requirements he/she can choose to enter a training program in any one of our

specialized areas: Cutting and Styling, Relaxing, Weaving, Coloring, Natural hair care, Braiding, or skin

care, make-up and nails.

!The staff training system also provides a unique opportunity for more experienced employees to

develop their technical skills.

!The salon, at no cost to you will provide in-salon workshops.

!CHRISTIAN GREY SALON SEMINAR AND EDUCATION CLASSES

! All employees are encouraged to take advantage of courses offered by the salon. This includes

Monday intern and Stage One classes, as well as full salon specialty or quarterly classes scheduled

throughout the year. Models are always needed unless otherwise noted. Classes will be held at Christian

Grey Salon in Maginhawa Street unless otherwise specified.

!In-Salon Education

In-Salon Education is scheduled every Wednesday morning, from 9:30 a.m. - 12: 00 p.m. Attendance will

be as required by Management. A tentative schedule is as follows:

Interns Monday 10:00 a.m. – 2:00 p.m. Every week

Interns (advanced) Wednesday 9:30 a.m. – 12:00 p.m. Every week

Stage One Monday 10:00 a.m. – 2:00 p.m. 2nd&4th of month

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Team Meeting Thursday 10:00 a.m. – 11:00 a.m. 1st & 3rd of month

! All employees are welcome to attend classes. Models are always needed unless otherwise stated.

There will be times when Specialty classes will be held on Monday, as well as Quarterly Salon Education.

Attendance will be as required by Management. Every effort will be made not to hold any educational

events on Sunday. In-Salon education will not be held when it conflicts with a holiday or scheduled

closing.

!Advanced Education

Continued advanced education is the responsibility of the employee. Education will be required

for advancement within the Salon as well as promotions for service personnel. The Salon maintains an

Education Fund however, participation is not mandatory. In the event the Salon assists in the payment of

or provides complimentary tuition for education or any related expenses; the employee will be required to

conduct an In-Salon training to share information acquired during the session.

!!

FACILITIES AND EQUIPMENT

!DESCRIPTION SOURCES QUANTITY COST

FURNITURE

Hydraulic Styling Chairs

Hair And Beauty Warehouse

12 ₱ 5,399 each

Booster/Children’s Seat Hair And Beauty Warehouse

5 ₱ 4,299 each

Shampoo Units (include Italian mixer set)

Hair And Beauty Warehouse

4 ₱ 11,835 each

Shampoo Unit Shelf Hair And Beauty Warehouse

4 ₱ 450 each

Work Stations (with mirrors)

Hair And Beauty Warehouse

12 ₱ 9,855 each

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!STATUTORY COMPLIANCE To make Christian Grey Salon legal, we have to register our business with different government agencies

as mandated by laws:

Hairdressing Trolleys Hair And Beauty Warehouse

15 ₱ 750 each

Waiting Chairs Hair And Beauty Warehouse

4 ₱ 10,700 each

Reception Desk Hair And Beauty Warehouse

1 ₱ 15,700 each

Cutting/Beauty Stools Hair And Beauty Warehouse

16 ₱ 550 each

Towel Rack Hair And Beauty Warehouse

7 ₱ 465 each

Manicure Tables Hair And Beauty Warehouse

5 ₱ 9,800 each

Display Stands Hair And Beauty Warehouse

2 ₱ 999 each

EQUIPMENT

Hair Streamer Hair And Beauty Warehouse

8 ₱10,000 each

Standing Hair Dryer Hair And Beauty Warehouse

6 ₱ 9,500 each

Hair Straighteners Standish Salon Goods 6 ₱ 1,800 each

Ridged Curling Iron

Standish Salon Goods 2 ₱ 1,800 each

Curling Iron Standish Salon Goods 2 ₱ 1,800 each

Hair Straightener Standish Salon Goods 2 ₱ 1,800 each

Big Barrel Curler Standish Salon Goods 2 ₱ 1,800 each

Curling Comb Standish Salon Goods 2 ₱ 1,800 each

Hair Dryer Standish Salon Goods 12 ₱ 675 each

Trimmer (with clipper) Standish Salon Goods 12 ₱ 1,575 each

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BARANGAY

BARANGAY PERMIT AND LICENSING OFFICE OF THE LOCAL GOVERNMENT UNIT

BUREAU OF INTERNAL REVENUE

SOCIAL SECURITY SYSTEM

PHILHEALTH INSURANCE

By virtue of Republic Act 7875 otherwise known as the National Health Insurance Act of 1995,

as amended by Republic Act 9241, all government and private sector employers must register with

PhilHealth to enable them to provide social health insurance coverage to their employees.

!Requirements for Employers:

!1. Submit duly accomplished Employer Data Record (ER-1) Form to the nearest PhilHealth

Office

!2. Attach to the ER-1 the following as may be applicable:

• SEC Registration if partnership or corporation

• DTI Registration if solely owned

• License to Operate

!3. Wait for the release of PhilHealth Employer Number (PEN) and Certificate of Registration

(COR)

!Requirements for Employees:

!1. Submit to his/her employer duly accomplished two (2) copies of Member Data Record for

Employed Sector (M1a) Forma and attach the following:

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• Birth or Baptismal Certificate

• GSIS or SSS Members ID, or

• Passport or any valid ID

!If employees are declaring dependents, submit the following:

• Marriage Certificate / Contract of dependent spouse

• Birth certificates of dependent children

• Birth certificates of dependent parents, 60 years old and above

!2. Employer submit duly accomplished Report Employee/Members (ER-2) Form together with

accomplished M1a and M2 forms to the nearest PhilHealth Office.

!3. Wait for the release of the following:

• PhilHealth Number Cards (PNCs) containing PhilHealth Identification Number (PIN)

of employees, and

• Member Data Records (MDRs) of employees

DEPARTMENT OF TRADE AND INDUSTRY

It is required that the business secure a certificate of registration with the Department of Trade

and Industry (DTI) because in establishing business, a trade name is an essential part of business

existence. The DTI is the primary government agency with the dual mission of facilitating the creation of

a business environment wherein participants could compete, flourish, and succeed and, at the same time,

ensuring consumer welfare. DTI also governs the registration of business and trade names in the

Philippines.

!Visit Department of Trade & Industry (DTI) Provincial Office or log on to www.bnrs.dti.gov.ph.

Validity: 5 years

Requirements:

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!• Accomplished Business Name Registration Form [Single Proprietorship/Partnership]

• Tax Identification Number (TIN)

• List of five business names ranked according to preference

• Registration fee of P 300.00

!Steps for over-the-counter registration

!A. Obtain application forms (duplicate copy) and fill these up completely. Only the owner of the business

or his/her Attorney-in-Fact (who is authorized in a proper legal instrument) is authorized to sign all the

forms.

!B. Meet the following requirements (For Single Proprietorship):

!• Must be a Filipino citizen, at least 18 years old. Filipinos with names suggestive of alien nationality

must submit any of the following proof of citizenship: birth certificate, PRC ID, voter’s ID, or valid

passport. If the applicant has acquired Filipino citizenship by naturalization, election, or by other means

provided by law, he must submit any of the following proof of his Filipino citizenship: naturalization

certificate and oath of allegiance, card issued by the Bureau of Immigration and Deportation and affidavit

of election, or ID card issued by the Bureau of Immigration and Deportation.

!• Certain types of business may have other requirements such as service and repair shops, real estate

brokers, dental/medical clinic/hospitals, pawnshops, manpower services, engineering/architectural

services and other services provided by professionals.

!C. Submit application form to the DTI Processor. The DTI Processor will check if the Business Name is

still available, if yes, you will be asked to pay the application fee.

!

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D. Pay the required registration and processing fee.

!New BN registration fees in effect

!The Department of Trade and Industry (DTI) is now implementing the following registration fees for

business name registration (original and renewal) depending on the territorial jurisdiction covered in the

application:

!a. Barangay: PHP 200.00

b. City / Municipality: PHP 500.00

c. Regional: PHP 1,000.00

d. National: PHP 2,000.00

For more information, please call DTI Direct at 751.3330.

!E. After showing the receipt to the Processor, the Business Name Certificate will be released.

!F. Your Business Name Certificate is valid for 5 years from date of registration.