INSTITUTO GUATEMALTECO AMERICANO

COMERCIAL ENGLISH-Computación

Elisa Brigitte Ortiz

Code: 15

ACKNOWLEDGEMENT a business document such as a contract

this letter is nothing but saying a thank

you to someone who has helped or

supported you.

GUBU TOY’S 5500 Street, 96th Street

Omaha, Nerrasha 68127 March 21, 2012 Mr. Gus Andrea Quality Industries 1876 Magnolia Boulevard Detroit, Michigan 48233

Dear Mr. Andrea:

Thank you for sending us the contract to service all of

Quality’s office machines for the next three years. We

will place it in a safe.

We know that your Company is a recognized Industry

and it is a pleasure to work with you.

If you need something, please call us.

Respectly Yours,

Elisa Ortiz

LETTER

FOLLOW UP

Can be effective tools in helping or

ensuring that important tasks get

done.

QUALITY INDUSTRIES 1870 Magnolia Boulevard Detroit, Michigan 48233

March 26, 2012

Mr. Elisa Ortiz GUBU TOY’S 5500 South 96th Street Omaha, Nebraska 68127

Dear Mr. Ortiz:

In relation with the contract, we would like to

know when you are going to start with my

services how much time your team will take per

day, and which day does your team are coming to

our company.

We will be glad that your respond us as soon as

possible.

Sincerely Yours,

Gus Andrea

President

LETTER

CONFIRMATION Are routine for such business as hotels

and travel agencies.

FULSON CONTRACTORS, INC 4444 Western Avenue

Boulder, Colorado 80301

April 12, 2012

Mr. Justin Michaels 622 Garth Street Boulder, Colorado 80321

Dear Mr. Michaels:

This letter is to confirm the lunch date which will be

placed at trattoria Di Marco, at the corner of Tenth

Street and Western Avenue, April 20 at 1 p.m.

If you have any inconvenient, please let me know and

we would change the date.

Sincerely Yours,

Nancy Carson

LETTER

REMITTANCES

Cover letter that explains what your

enclosed check.

QUALITY INDUSTRIES 1876 Magnolia Boulevard Detract Michigan 48233

April 12, 2012

Mr. Robert Perez GUBU TOY’S 5500 South 96th Street Ohama, Nebrasha 68127

Dear Mr. Perez:

The enclosed check No. 0015813 for $120.42 is in

payment of the contract to service of Quality if office

machines.

Sincerely Yours,

Mr. Gus Andrea

Sales Manag

ORDER

ACKNOWLEDGEMENT This letter is similar acknowledgment but

it this make an order.

WALLMART 2019 Logan Street

Paramus, New Jersey 70622

April 11, 2012

Mr. Eddy Ortiz BDRM Bedding Store 259 Easton Avenue Bethlehem, Pennsylvania 18115 Dear Mr. Ortiz: Thank you for your recent order of March 31, 2012. We are delighted to have you as a new client. The first consignment win be shipped on April 15 and the second are will be shipped when the Twin and Queen Microfiber sheet are in stock, approximately on April 30. The partial shipment will be sent by Air Express and the payment would be charge on delivery.

Sincerely,

Elisa Ortiz Sales Representative

LETTER

STOPGAP Must be delayed receipt of the be letter

acknowledgement.

LAWSEN LINEN COMPANY Box 762 Bloomfield New Jersey 07003

April 20, 2012

Mrs. Marianne Rollins 44 Ross Avenue, Caldwell New Jersey 07006 Mrs. Marianne Rollins: We are acknowledging your inquiry of April 15 for the sheets of Floral Mist queen-size and pillowcases. Unfortunately due to a factory Strike, all orders have been held up, but we assure you that negotiations are progressing and a settlement is expected, soon we will ship the order as it soon as the problem is solved.

Yours very truly

Elisa Ortiz Reservations

LETTER

INQUIRY REPLIES Letter that may be answer by sending a

brochure or catalog.

The Hampshire School of Etiquette 1528 SE 3rd Avenue

Phone Number: 78821-4432 Portland, Oregon

April 25,2012 Mrs. Cindy Jones 1234 NE Hancock Brive Woodininville, WAC 98072 Dear Mrs. Jones: Thank you for your interest in coming to our school for the etiquette class. We know that it is important to our students to learn etiquette rules. We do not have available space due to an over whelming response to next month’s weekly classes. But we have a special seminar entitled” Etiquette for tweens” that will be available on Saturday afternoons for the next four weeks. If you are interested in knowing more, we will send you a brochure of the class description and an enrollment form. We also assure that this special program will give our students the confident and poise in everyday and formal situations. We look forward to hearing from you soon and hope that you have a chance to look over the materials. Yours sincerely,

Lisbeth Jiménez Coordi

LETTER

REFERRAL A letter which acknowledgment recip of an

inquiry that can be best answered by

another person.

THE HAPSHIRE SCHOOL OF ETIQUETTE 1528 Street 3rd. Avenue

Portland 78821-4432 April 23, 2012 Mrs. Jones Maxine Sportswear Manufacturing 842 Seventh Avenue New York, NY 10018 Dear Mrs. Jones: We are acknowledging your request for information on wholesale prince on Sportswear. We cannot supply the requested information that you need; therefore, we are referring your letter to Mr. James Wang at the 4069 Lexington Avenue, New York, NY 10077. We can reassure you that he will be in touch with you as soon as possible. Sincerely , Eliza Ortiz Manager

letter

REFUSAL

A letter which expresses appreciation for

the request even through it is being

denied.

+HORIZON TECHNOLOGIES INC.

325 Bedford Highway Nashua NH 03051

April 25, 2012

Mr. Rogelio Ortiz Pacific Growth 2785 Kimberly Melbourne Australia Dear Mr. Ortiz: Thank you for your recent request of the bar-code scanning Equipment. Unfortunately, we cannot give you the discount of 25% in your purchase however, we can offer you a 10% discount for the total amount if you pay in cash. We look forward to hearing from you.

Sincerely

Mr. Edward

Elisa Brigitte Ortiz Camas