Lync and Learn - Introduction on how businesses can benefit from SharePoint Online

Rene Moderywww.modery.net

Introduction on how businesses can

benefit from SharePoint Online

Rene [email protected]: modery

Our Session Today

• Target audience:business managers, IT managers, information workers, anyone who started with Office 365

• What can SharePoint Online do for me?– shown on basis of a sample company– Common issues that companies face– Functionality in SharePoint Online that can help

• What we won’t do– Go into too much technical detail


Sample Company - Profile

MY OWN BAG GmbH

Customers can create their customised bag online (custom website) by choosing material, design and model and adding text and/or images.Orders are manufactured on demand in China

Frankfurt, Germany12 staffBusiness Development, Marketing, Sales

Shenzhen, China27 staff, but only 6 use computers;1 shared computer for restDesign, Manufacturing


Challenges for MY OWN BAG

• Coordination between Germany and China– Need to share issues– Need to share information about events, public holidays– Need to share reports (some confidential)– Need to share all kinds of other documents– Want to exchange information on vendors, suppliers, ...

• Documents are sent via email, often resulting in old document versions being used

• 2 employees in Germany travel 75% of the time– Not always up to date on product information, promotions, and other things– Unsure if they have latest versions of documents

• Documents on file share are quite unorganised– Where can I find a file?– Do I organise order documents by year, by ordered model, by design?


MY OWN BAG & Office 365

MY OWN BAG started to use Office 365 for email (Exchange) and communications (Lync), but got interested in SharePoint Online now.

As they don’t have a dedicated IT staff, the Business Development Manager Tim starts to look at SharePoint Online to see how it can help them


Sharing

Challenge:Access documents from

anywhere, anytimeDocuments are stored in a

central location

Document Management Challenges


Versions


Challenge:Avoid having multiple versions of

a document. Be clear about which document is most current. Provide access to older versions


Categori-sation


Challenge:Provide useful information with documents to find them more

easily and quickly. Provide different classifications


Search


Challenge:Find documents easily and

quickly, without having to know where they are stored, or what

the filename is


Access Control


Challenge:Restrict access to confidential

informationManage which users are able to consume information, and which

users are able to provide information


Offline Access


Challenge:Documents should be accessible

even while offline, for example when at a client’s office


Dates

Information Sharing Challenges

Challenge:The 2 locations are not always

fully aware of important dates in the other country


News

Information Sharing Challenges

Challenge:Not all employees are always

aware of latest promotions and happenings


Issues

Information Capture Challenges

Challenge:The company doesn’t keep a log of all defects and other reported issues, negative quality trends

cannot be seen


Tasks

Information Capture Challenges

Challenge:Centrally manage tasks for

different people to provide better overview


One month later…

What has improved for MY OWN BAG:• Better information quality due to “single source of

truth documents”– Ultimately results in higher customer satisfaction, higher

sales

• Higher awareness in both locations about events, issues, happenings, …– faster development of new designs & bags, less defects,

decreased cost


What’s next? What’s possible?

Custom Design

Document Templates, Subsites, Publishing Pages, Workflows, Business Connectivity Services, Managed Metadata, …

Visio, Excel, Access

Collaborate with Externals


Where can I get help?

• Free ebook:http://bit.ly/qS7FUu

• Community Forums:http://community.office365.com

• SharePoint 2010 books:SharePoint Online not too much different from SharePoint 2010

http://bit.ly/qS7FUu



http://community.office365.com/

Lync and Learn - Introduction on how businesses can benefit from SharePoint Online

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Transcript of Lync and Learn - Introduction on how businesses can benefit from SharePoint Online