Precise information for better recruitment
LVA-i HR integrity assessment systems
LVA-i is an interactive evaluation platform using Nemesysco’s LVA7 technology for voice analysis, designed to assist management with their decision making process by providing accurate, unbiased and readily available information. LVA-i measures the emotional content and the “integrity risk” potential of a person being tested in various topics, allowing the tested parties to express themselves freely in a natural speaking form and in the language they are most comfortable with. The system supports both fully automated computerized testing, as well as operator assisted over-the-phone examination of remote parties using scripted protocols.
Looking for repeating indications - Illustration
LVA-i uses a structured questioning methodology and analyzes free speech answers (Not “Yes/No”) to generate an overall Risk Report per tested topic, based on plurality of repeating indications identified in the relevant questions. This analysis model ensures highly accurate information to be used in the follow-up interview.
The LVA-i test report includes a clear and easy to understand Integrity Risk score for each of the tested topics, with additional values and warnings that can be used as supportive indications for the eventual follow-up interviews.
Made to fit all sizes LVA-i is a scalable system available in d i fferent conf igurat ions, designed to support any size and type of organization, from SMB’s to multi-national scale networks, from special units to armed forces and police recruitment, from a stand- alone unit to multi-sites server based solutions.
LVA-i is not a “Lie-Detector”
Fair integrity assessment for your human resources needs
Private businesses, network • chains, medium size organizations
Banks, insurance companies and call centers•
Army, police and special units recruitment•
Guards and private security firms•
Government and recruiting agencies•
What is an Integrity Test? Integrity tests attempt to measure
the potential and personal
acceptance of undesired or unlawful behaviors. LVA-i’s Integrity Risk result reflects the probable risk of the tested party acting in a manner that might expose your organization to danger.
Use LVA-i for: Pre-employment screening•
Periodical veracity tests and •
organization (Theft, Confidential
information leakage, etc…)
LVA-i integrates unique voice analysis technology with carefully designed sets of investigative questions to identify repeating emotional indications surrounding relevant questions to produce its assessment. The system’s standard questionnaires are specifically designed to scan the candidates’ personal history, test the consistency of their opinions at present and determine the level of their commitment to the future.
LVA-i tests modes & scripts
LVA-i can perform a test in two modes of operation:
In the • Automated Test mode the candidate is seated in a quiet room
in front of the LVA-i computer terminal. Using the screen and the LVA-i
phone-like handset, the system will present the selected questionnaire,
automatically advancing to the next question once a proper voice
response was recorded.
In the • Telephone Test mode an operator will assist the test procedure
with a remote party, reading the script’s questions from his screen.
Automated Test mode Telephone Test mode
The LVA-i package contains several standard employment scripts for both the phone and the automated modes. These scripts contain questions in the classical and most relevant topics (theft, drug abuse, etc.). Custom made scripts can be created as needed.
The LVA-i test report is automatically generated using the analysis of the subject’s responses to the scripted questions in the different topics.
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LVA-i automated questionnaires are based on Adobe Flash™ technology, providing flexible, rich multi-media presentation and advanced options in creation of unique questionnaires. Each questionnaire is divided into different topics, each containing a number of questions covering a specific issue. The questions are presented to the candidates both textually and vocally one after the other.
The standard tests contain the following topics:
Confidentiality and Secrecy•
Credibility and Criminal •
Gambling•
Conducting an automated test - step by step Preparing the applicant for the test Before any test procedure, it is
important the tested party receives full instructions about the test procedures and objectives. Test candidates are provided with a “consent form” explaining the topics and nature of questions to be asked, and allow the candidate to ask any clarification questions or even quit.
Step 2: The candidate enters the examination room and sits in front of the LVA-i monitor. The operator explains the test procedure and leaves the room, allowing the candidate to complete the test in privacy.
Step 3: The candidate selects the test language from the available set and confirm his personal details. As the test progresses, the candidate has to answer a series of questions, one after the other.
Step 4: Once the test has been completed, the candidate leaves the room and the LVA-i returns to standby mode. At this time, the HR Manager can log in and review the test report in preparation for a follow-up interview. No further operation or analysis is required from the manager.
Step 1: The LVA-i operator ensures that the testing room is clean and quiet, and initiates the test from the management panel. The operator fills in the candidate’s details and selects the relevant test questionnaire. A click on the “Start Test” button loads the testing interface and locks the management panel.
The Automated Test Mode
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Specially designed questionnaires for telephone interviews are also included with the LVA-i software. Unlike the automatic questionnaire, this questionnaire is designed in a form of conversation script where the operator reads through the pre-scripted questions one after the other, leading the candidate throughout the entire test procedure.
Step 1: The operator ensures the candidate on the other
end of the line is in a quiet location and understands the nature of the test.
Step 2: The operator fills in the candidate’s details and selects the test to be performed.
Step 3: LVA-i opens the “Conversation Management” screen and loads the selected script. The operator reads through the script as it appears on his screen, one question after the other. The system monitors the conversation and analyzes the candidate’s answers.
Step 4: Once the test has been completed, the LVA-i report is created and added to the database. No further operation or analysis is required from the manager.
LVA-i Phone Test mode
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Selecting a case file from the different database views opens the relevant LVA-i report. The analyses records use a risk scoring and color codes for easy review of the results:
Test results LVA-i report screen is made of several tabs, providing different levels of information.
The General Info tab displays the candidates’ details and a clear color coded reading of the topics’ risk analysis results. In addition, the main tab displays the operator’s assessment (if applicable) and a highlighted “Warnings Log”.
The risk analysis results are based on the specific script topics, summarizing the analysis indications from all the specific topic’s questions. The 5 risk level indications range from low (a single green block) to high risk (5 red blocks).
The Details tab This screen provides the user with a deeper analysis of the test results, divided into the topics and questions. Use this screen to further examine “High Risk” answers, and cross references in topics that may reveal additional information.
Final reports tab Following review, managers can add their comments and observations to be included in the test file and printed reports.
Playback (optional) Where applicable by law, LVA-i allows you to record the whole test. When selecting a specific answer or segment the player will play the relevant section, and will show the selected portion location on the bar below the slider.
LVA-i Reports and Management System
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Periodical clearance and pre-employment screening for security organizations LVA-i tests offer a very flexible, highly accurate and cost-effective solution for veracity and psychological evaluation of operational forces and sensitive positions’ recruitment. Used for threat estimation in selected topics of interest with current employees and employment candidates, LVA-i is an essential recruiting tool for any security organizations/agencies and for in-house security departments conducting periodical clearances.
Highly cost-effective solution for integrity assessment•
Completely automated assessment process•
Can detect unsuitable emotional profiles for sensitive tasks and •
positions (when using specially designed questionnaires)
Intuitive and easy to understand reports•
Enhance security and safety of the employees and the organization’s •
environment
Language-independent: analyzes responses in any language•
Easily operated by everyone - Full training of the LVA-i platform operation •
takes less than a single day!
Suitable for all sizes of organizations From a single post service provider
to multi-sites international installations
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For security reasons, LVA-I is a user-privilege based system with 4 pre-defined types of users:
Operator1. - the operator is responsible to prepare the applicant and
initiate the computerized test, or to operate the system during a
telephone test session with a remote applicant.
Account managers2. - The professional recruiting agent overseeing
recruiting processes for a specific department or entity, and is capable
of further interviewing and looking for in-depth analysis in the high
risk cases.
System managers3. - The system manager is responsible for the proper
operation of the LVA-i system in the organization, managing the users
and passwords, setting permissions and technical settings, as well as
ensuring LVA-i periodic licenses renewal.
Administrator4. - have access to the full database of all tests, so initial
review and assessment can be performed quickly. LVA-i will highlight
all high risk tests, and all high risk topics within these tests to provide
the managers with means to evaluate the pending case and quickly
assign it to any specific account manager if needed.
Different roles and users in the LVA-i system
Who can operate LVA-i?
The LVA-i analysis process is fully automated. It was designed to operate with minimal training and requires no specific technical or theoretical expertise for standard operation.
Statistical overall report system LVA-i Management posts contain a reporting system that can generate statistical reports based on the manager’s time periods selection. The report contains the following information:
Total number of tests and number of High & Medium Risks tests (HR/•
MR).
The number of times each test script was used, and how many HR/MR •
tests were detected using the specific script
List of Topics across the different scripts and the average risk associated •
to them.
operator.
Operator
Concentration / Embarrassment / Energy / Profound Emotions - “Butterflies”, Heaviness...
Anger / Sadness / Happiness... Clinical states
LVATM - Layered Voice Analysis
LVA technology is based on a proprietary set of vocal parameters found, through field & academic research, to correlate with key human emotions and in various combinations to be able to identify deceptive intentions in “real life” scenarios. These vocal parameters were identified from a large repository of audio files captured in different languages and a numerous life situations, from police interrogations, through contact centers to controlled experiments. Many of the parameters Nemesysco’s technology uses are new to the world of phonetics, and focus on the uncontrolled and, as yet, phonetically unexplained properties of the human voice.
LVA is a security-level technology designed to serve professional investigators in their line of work, by providing indications that further directs the investigation procedure to the relevant path. LVA analyses can be performed in real-time (using a microphone or on a telephone conversation) as well as off-line on previously recorded material. LVA-i system is using the LVA technology in a highly controlled manner using scripted conversations, which enables the system to “understand” what emotional reactions are expected in each part of the call (as well as which emotional reactions are not.
Risk detection using LVA technology has been found to be effective in reducing organization’s exposure to unlawful acts and deter fraudsters; however, this kind of testing should only be performed in accordance with the pertinent local laws and regulations. Please consult with your legal advisor for the applicable regulations in your region.
About LVA Technology
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About Nemesysco Nemesysco Ltd. is the leading provider of voice analysis and emotion detection technologies, for defense and
civilian markets. Nemesysco’s LVA (Layered Voice Analysis) technology detects the emotional content of a conversation, in real-time or from recorded materials, enabling analysis of different types of stress, cognitive processes and
various emotional reactions. Nemesysco’s products are implemented in a wide variety of applications for law enforcement, homeland security, insurance and banks fraud prevention, employee screening, call center quality monitoring,
healthcare and entertainment. Nemesysco is a privately held company, founded in
2000 and is headquartered in Netanya, Israel.
Nemesysco Ltd.