Los Angeles Harbor College Program Review

Extension Program Office of Community Services

2010/11 to 2012/13

Program Mission: To provide our community with personal and

professional growth through outstanding not for credit lifelong learning opportunities.

Los Angeles Harbor College Academic Unit Program Review

Name of Unit: Extension Program Office of Community Services Manager: Carla Mussa-Muldoon Phone number: 310-233-4451 Extension Program courses are developed in response to community need. All classes are offered to the external community on a not for credit basis. Community Services competes with the surrounding recreation departments, adult schools, as well as private schools that offer similar programs. Most Extension programs offer classes and also have additional revenue streams to offset class revenues when enrollment dips due to employee layoffs and community economic trends. Names & types of programs: Non Credit:

Bartending Certificate Business courses Career Training Courses Center for Legal Studies

Children’s College Computers CPR Training & Certificate Dance Fine Arts Fitness Investing

Languages Medical Billing Certificate Music Notary Education & Training Online Courses Personal Enrichment Personal Trainer Certification

Photography Real Estate

Recreation courses Supervisory Leadership Academy Tutoring Voice Over’s

Continuing Education Computer Keyboarding & Typing Office & Clerical Training Program Spanish for Public Personnel Internal Data Many factors contribute to the success of Extension Program Courses. Sessions are offered in a short-term format, evenings and Saturdays, when it is convenient for the working adult or school-aged child to take courses for academic enrichment and personal enhancement. Students can register by fax, phone, email, in-person and on-line. The office is open evenings and weekends to help students. Instructors are recruited from our community and have professional expertise in their subject areas. Certificates of completion are available in various skill offerings. Courses are reviewed each session, student surveys consulted and attendance reviewed to measure the success of the courses. Courses that are successful continue to be offered and those that are not are dropped. Teacher and participant feedback are taken into consideration for additions to the program. Although Extension Program Courses are not for credit, many of the more academic classes implement a pretest and post test to determine learning outcomes and more importantly, student knowledge level for classroom instruction. External Data

Strengths of the unit: Customer service is an essential factor for the success of this

program and all staff is highly trained in this area. In addition, bilingual staffing helps serve everyone in the community.

We continue to develop and offer new classes to address community needs and interest.

The swap meet brings hundreds of people from our communities to our campus and allows us to recruit both credit and not for credit students each and every Sunday.

We financially contribute to the instructional programs, theatre, the business office, plant facilities and utilities. Our contribution to these areas is over 450,000 per fiscal year.

Weaknesses of the unit: We are mandated to be self supporting, yet we are not allowed to

operate as a business. We are limited in our ability to do anything fresh and new because of the cumbersome procedures set by the district. The Personnel Commission along with the 1000 hour rule and the Affordable Health Care Act all work together to limit our ability to hire part time staff in an efficient manner. The lack of continuity hampers our efforts to ensure quality instruction.

Current Staffing Classified: Community Services Manager Community Services Specialist Community Services Aide (2) Custodian Non-Classified: Community Services Instructors (70) Continuing Education Instructors (4) Recreation Assistants – Summer (10 to 15) Recreation Assistants – Swap (12)

Recreation Assistants – Other (6)

Courses Offered 2012-2013 Fall 2012 to Summer 2013

Category Course Title Age Group

Sections Offered

Sections Cancelled

Art Drawing & Impressionistic Watercolor

Adults 4 0

Art Oil Painting For Beginners Adults 1 0

Art Oil Painting For Seniors Adults 1 0

Art One Stroke Decorative painting Adults 1 1

Art Thai Fruit/Vegetable Carving Adults 3 1

Business 10 Ways to Establish Business Credit and Get Funding for Your Business:

Adults 1 1

Business Become A Transaction Escrow Coordinator

Adults 1 1

Business Beginner's Guide to Getting Published

Adults 2 0

Business Book 2.0: How to Publish Books for the Kindle, IPad & other smart devices

Adults 1 0

Business Cash In with a Successful Home-Based Business

Adults 2 0

Business Child Visitation Monitor Supplement Adults 1 1

Business Cloud Computing Adults 2 2

Business Communication and Motivation Adults 1 0

Business Dealing with Difficult People & Conflict Resolution

Adults 1 0

Business Developing Effective Teams Adults 1 0

Business Ebay Made Easy Adults 1 1

Business Ethics in Leadership Adults 2 0

Business Evaluating & Improving Employee Performance

Adults 2 0

Business Facilitation Skills Adults 2 0

Business Guaranteed “Fast Track” Memory Skills

Adults 1 1

Business How to Become a Notary Loan Document Signing Agent

Adults 1 1

Business How To Become A Part-Time Substitute Teacher and Make Full-Time Pay

Adults 2 2

Business Human Resource Issues Adults 2 0

Business Introduction to Grant Writing Adults 1 1

Business Investing For Women Adults 1 1

Business Learn The 12 Great Laws Of Success Adults 1 1

Business Make Extra Money in the Auto Wholesale Business

Adults 1 0

Business Make Money with a Typing/WP Business

Adults 2 0

Business Notary Education: California Notary Public Class with State Exam

Adults 3 0

Business Problem Solving Adults 2 0

Business Public Speaking Adults 1 0

Business Renewing Notaries Adults 3 0

Business Retirement Planning Adults 6 0

Business Seven Simple Secrets To Financial Freedom

Adults 2 0

Business Smart money Fundamentals Adults 3 2

Business Supervisory Overview and Leadership Styles

Adults 1 0

Business Time/Stress Management Adults 1 0

Business Worker's Compensation Adults 2 0

Business Typing Test & Certificate Adults 31 0

College for Kids Acting for Kids (Ages 5-7) Children 2 1

College for Kids Action Movie Workshop "Hollywood Style" (Ages 7& up)

Children 1 1

College for Kids Adventures in Math (2nd & 3rd) Adults 1 0

College for Kids Adventures in Math (4th & 5th) Children 1 0

College for Kids After School Care ( All Grades ) Children 1 0

College for Kids Algebra Children 25 10

College for Kids All Star Academics Children 1 0

College for Kids Art and Science Voyages Children 1 0

College for Kids Basic Math Children 36 6

College for Kids Basic Writing Skill 6th-9th Children 12 3

College for Kids Basketball Children 2 0

College for Kids Before School Care ( All Grades) Children 1 0

College for Kids Cartooning Children 1 0

College for Kids Clay Animation (Ages 5-7) Children 1 1

College for Kids Computers (Mac) for Young Adults Children 1 0

College for Kids Computers 2nd-5th: Semi Private Tutoring

Children 4 4

College for Kids Crafty Beading Children 2 2

College for Kids CyberKids (Mac) Children 2 1

College for Kids CyberKids (PC) Children 1 0

College for Kids Digital Art Lab Jr. Children 2 0

College for Kids Digital Photography for Kids and Teens (Ages 13-16)

Children & Teens

2 2

College for Kids Doodle Bug Drawing Children 1 0

College for Kids Engineering FUNdamentals w/ LEGO (Ages 8-12)

Children 1 0

College for Kids Exploring Literature (2nd & 3rd ) Children 4 0

College for Kids Fit Sports Children 1 0

College for Kids FitDance Children 1 0

College for Kids FitPlay Children 1 0

College for Kids Fun-Time Fitness Children 1 0

College for Kids Geometry Children 2 1

College for Kids Grammar Mechanics & Creative Writing (4th & 5th)

Children 3 0

College for Kids Guitar Children 1 0

College for Kids Internet Safety and Etiquette (Ages 10-15)

Children 1 1

College for Kids Jewelry Making Children 1 1

College for Kids Jr. Ninjaneering w LEGO (Ages 5-7) Children 1 1

College for Kids Keyboarding for Kids (Ages 7-12) Children 1 0

College for Kids Keyboarding Children 2 0

College for Kids Kodu Video Game Creator (Ages 10-15)

Children 1 1

College for Kids LAHC Youth Orchestra Children 3 0

College for Kids Lego Animation (Ages 5-7) Children 1 1

College for Kids Lego Animation (Ages 8-12) Children 1 0

College for Kids Musical Theatre Workshop (Ages 10-17)

Children & Teens

1 1

College for Kids Ninjaneering w LEGO (Ages 8-12) Children 1 0

College for Kids Perfect Paper Writing Children 2 0

College for Kids Pre Algebra Children 15 2

College for Kids Pre-College Scholars Children 1 0

College for Kids Pre-Engineering w/ LEGO (Ages 5-7) Children 1 1

College for Kids Reading Comprehension Children 41 8

College for Kids Science 6th - 9th (10:00am Oct) Children 2 1

College for Kids Social Media for Kids Children 1 1

College for Kids Spelling & Phonics Children 9 2

College for Kids Spelling All-Stars (2nd & 3rd) Children 1 0

College for Kids Study & Test-Taking Boot Camp Children 1 0

College for Kids Video Games Design Children 1 0

College for Kids Zombie & Monster Movie Workshop (Ages 8-12)

Children 3 2

Computers Computer & Internet Fundamentals Adults 3 1

Computers Introduction to Web Production (Teen – Adult)

Teens & Adults

3 1

Computers iPad, iPhone – I Know! Adults 4 0

Computers Mac Made Easy Adults 3 0

Computers Microsoft Excel 2007: Level 1 Adults 3 0

Computers Microsoft Excel 2007: Level 2 Adults 2 0

Computers Microsoft Powerpoint Adults 2 1

Computers Microsoft Word 2010 Adults 3 1

Computers Prezi- Presentation Software Adults 1 1

Computers One on One Computer Training (PC, 2 Hours)

Adults 9 1

Computers One on One Computer Training (Mac, 2 Hours)

Adults 1 0

Computers One-on-One Computer Training (PC, 5 Hours)

Adults 6 0

Computers One-on-One Computer Training (Mac, 5 Hours)

Adults 1 0

Continuing Ed Administrative Assistant Training Program

Adults 3 0

Continuing Ed Computer Keyboarding & Typing (Saturdays)

Adults 6 0

Continuing Ed Spanish for Public Personnel Adults 6 0

Dance Adult/Teen Beginning Ballet Children & Adults

1 1

Dance Ballet Fitness at Alvas Teens & Adults

1 1

Dance Ballet/Pilates Fitness at Alvas Teens & Adults

1 0

Dance Basic Tap (Ages 5-7) Children 2 2

Dance Beginning Ballet for Seniors Adults 1 0

Dance Beginning Contemporary Ballet (Teen/Adult)

Teens & Adults

1 0

Dance Beginning/ Intermediate Ballet (Teen/Adult)

Teens & Adults

1 1

Dance Belly Dancing Adults 3 0

Dance Commercial Hip Hop Teens & Adults

2 2

Dance Hip Hop - Street Styles Dance Teens & Adults

3 3

Dance Intermediate Belly Dancing Adults 3 0

Dance Jazz Fitness at Alva's Teens & Adults

2 2

Dance Line Dancing for Seniors at Alva’s Adults 1 1

Dance Parent – Child Ballet Tap (Child 2 ½-3 ½)

Children 2 1

Dance Salsa Adults 1 1

Dance Western Line Dancing Adults 1 1

Fitness ACE Personal Trainer Certification Prep

Adults 3 1

Fitness Athletic Training Adults 2 1

Fitness Beginning Gymnastics (Ages 5 to 7) Children 5 1

Fitness Cupcakes & Cardio Adults 1 1

Fitness Fitness Bootcamp Adults 4 0

Fitness Me & My Tot Exercise (Tots 3-5) Adults & Tots

1 1

Fitness Pilates Sculpt at Alvas 18 and up Adults 3 1

Fitness Pole “Fitness” Dancing Adults 2 2

Fitness Semi Personal Weight Training Adults 59 23

Fitness Step Aerobics Adults 9 0

Fitness Tabata Fitness Adults 2 2

Fitness Tai Chi & Stretching for Arthritis Adults 5 0

Fitness Tai Chi Adults 3 0

Fitness Yoga for Meditation Adults 2 2

Fitness Zumba @ Alvas (All Ages) Children & Adults

1 0

Fitness Zumba Adults 1 0

Language Conversational French: Beginning Adults 3 1

Language Conversational French: Intermediate Adults 3 3

Language Conversational Spanish Beginning II Adults 1 0

Language Conversational Spanish Intermediate Adults 2 0

Language Conversational Spanish: Beginning Adults 3 0

Language Conversational Spanish: Beginning II Adults 3 0

Language Conversational Spanish: Beginning Adults 2 0

Language Conversational Spanish: Intermediate

Adults 3 0

Language Conversational Spanish-Beginners 1 Adults 1 1

Music Grab Your Guitar Adults 5 1

Music Tickle the Ivories: Piano 1 Adults 2 1

Music Peninsula Symphonic Winds Adults 3 0

Personal Enrichment Become A Cosmetics Maven Adults 1 1

Personal Enrichment Evil Clowns- A Three Ring circus Gone Bad Make-up Workshop

Adults 2 2

Personal Enrichment Finding Online Dating Success Adults 1 1

Personal Enrichment From Hiding to Shining: Understanding and Healing Shame

Adults 1 1

Personal Enrichment Horse Camp for Kids ( Aug 12 - Aug 15 Morning )

Children 11 11

Personal Enrichment Interior Design Adults 2 2

Personal Enrichment Introduction to Adobe Photoshop Adults 3 0

Personal Enrichment Introduction to Digital Photography Adults 4 0

Personal Enrichment Introduction to Digital Photography (Level 2)

Adults 2 0

Personal Enrichment Introduction to Horsemanship for Adults

Adults 3 1

Personal Enrichment Introduction to Horsemanship for Kids

Children 3 3

Personal Enrichment Introduction To Voiceovers Adults 1 0

Personal Enrichment Monster Mash: A Halloween Makeup Workshop

Adults 1 0

Personal Enrichment NRA Basic Pistol Course Adults 7 1

Personal Enrichment Pediatric CPR/AED Adults 1 1

Personal Enrichment Refuse To Be A Victim® Adults 2 0

Personal Enrichment Singing With Style Adults 2 0

Personal Enrichment Stand-Up Comedy Workshop Adults 2 1

Personal Enrichment Take Your Game To The Next Level Adults 1 1

Personal Enrichment TV Auditioning 101 Adults 1 1

Personal Enrichment TV Hosting 101 Adults 1 1

Personal Enrichment Writing 2.0: How to Create. Produce, Finance or Sponsor TV Shows for the Web

Adults 2 2

Real Estate Estate Planning Adults 2 2

Real Estate How to Properly Manage Rental Property

Adults 3 0

Real Estate Investing in Real Estate: Building Your Financial Future with Rental Property

Adults 3 0

Training Advanced Coding Adults 3 0

Training Advanced Medical Billing Adults 3 0

Training Advanced Terminology Adults 3 0

Training Anatomy Children 2 0

Training Bartending The Easy Way Adults 3 0

Training Child Visitation Monitor Adults 2 0

Training Computerized Medical Billing (06/01) Adults 4 0

Training CPT Coding Adults 3 0

Training Hospital Billing Adults 2 0

Training ICD-10 Coding Adults 3 0

Training ICD-9 Coding Adults 3 0

Training Lien Processing Adults 1 0

Training Lifeguard Certification Training Teens & Adults

1 0

Training Makeup Artist Training 1: Laying The Foundation

Adults 4 0

Training Makeup Artist Training 2: Contour and Blush

Adults 4 0

Training Makeup Artist Training 3: Just Browsing

Adults 4 0

Training Makeup Artist Training 4: Eye Eye Captain!

Adults 4 0

Training Makeup Artist Training 5: Line 'Em Up

Adults 4 0

Training Makeup Artist Training 6: Pulling It Together

Adults 4 0

Training Makeup Artist Training Free Orientation

Adults 4 0

Training Medical Billing Adults 3 0

Training Medical Insurance Billing & Coding Orientation

Adults 2 0

Training Medical Terminology Adults 2 0

Training Physiology Adults 3 0

Training WITS Fitness Training Orientation Adults 1 0

Unit End of Year Expenditure Report Category Fiscal Year Fiscal Year Fiscal Year

July 1-June 30 July 1-June 30 July 1-June 30 2010-2011 2011-2012 2012-2013

Classified Salaries 177,595.60 157,374.65 164,798.13

Unclassified-Non lnst 119,403.34 174,170.21 132,359.62

Unclassified-Prof Expert 273,837.99 253,216.25 201,850.50

Benefits 141,307.46 144,184.27 136,225.72

Contracts 99,030.06 102,645.92 99,158.96

Supplies 7,402.28 10,435.43 16,115.23

Equipment 1,350.22 -0- -0-

Printing 58,640.13 41,114.76 38,965.17

Postage/Mailing 36,985.00 22,100.00 20,190.00

Extension Program Office of Community Services

Unit Plan/Action Plan

Priority Objectives Activities/Tasks Resources Costs

2 Purchase new

equipment to improve

swap meet clean up

Working through the slow district

process of leasing a

garbage truck to achieve this goal

91,000.00

1 Improved and New course offerings

Continue to survey

Extension program

students & review

competitor course offerings. Every 3 months develop 5 to 7 new courses

Staff will follow leads

on new classes.

Participant and

instructor input will generate new ideas