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24-Apr-2019 07:56 Date: 22 Version: Lucy Styles Author: Logistics Capacity Assessment Zimbabwe

Transcript of Logistics Capacity Assessment · 4/24/2019  · 3.3.1 Distance Matrix 64 3.3.2 Travel Time Matrix...

24-Apr-2019 07:56Date:

22Version:

Lucy StylesAuthor:

Logistics Capacity Assessment

Zimbabwe

Table of Contents

1 Table of Contents 7

2 1 Zimbabwe Country Profile 11

2.1 Generic Information 11

2.2 Country Map 12

2.3 Humanitarian Info 14

2.4 Facts and Figures 15

2.5 1.1 Zimbabwe Humanitarian Background 15

2.5.1 Disasters, Conflict and Migration 17

2.5.2 Calamities and Seasonal Effects 19

2.5.3 Capacity and Contacts for In-Country Emergency Response 21

2.6 1.2 Zimbabwe Regulatory Departments & Quality Control 24

2.6.1 Scientific Testing and Analysis 26

2.6.2 Compliance and Interventions 26

2.7 1.3 Zimbabwe Customs Information 27

2.7.1 Duties and Tax Exemption 27

2.7.2 Customs Clearance 31

3 2 Zimbabwe Logistics Infrastructure 35

3.1 2.1 Zimbabwe Port Assessment 38

3.2 2.2 Zimbabwe Aviation 39

3.2.1 Procedures for Foreign Registered Aircraft 42

3.2.2 2.2.1 Zimbabwe Harare International Airport 43

3.2.3 2.2.2 Zimbabwe Kariba International Airport 51

3.2.4 2.2.3 Zimbabwe Victoria Falls International Airport 53

3.2.5 2.2.4 Zimbabwe Hwange International Airport 54

3.2.6 2.2.5 Zimbabwe Charles Prince National Airport 56

3.2.7 2.2.6 Zimbabwe Chiredzi Buffalo Range National Airstrip 57

3.2.8 2.2.7 Zimbabwe JM Nkomo Airport 59

3.2.9 2.2.8 Zimbabwe Masvingo Airport 60

3.3 2.3 Zimbabwe Road Network 62

3.3.1 Distance Matrix 64

3.3.2 Travel Time Matrix 66

3.3.3 Road Security 67

3.3.4 Weighbridges and Axle Load Limits 67

3.3.5 Road Class and Surface Conditions 68

3.4 2.4 Zimbabwe Railway Assessment 72

3.4.1 Travel Time Matrix 75

3.4.2 Capacity Table 75

3.4.3 Key Route Information 76

3.4.4 Key Stations 77

3.5 2.5 Zimbabwe Waterways Assessment 78

3.5.1 Company Information 80

3.5.2 Port Information 80

3.6 2.6 Zimbabwe Storage Assessment 80

3.6.1 Commercial Storage 81

3.6.2 Storage Used by Humanitarian Organizations 82

3.6.3 Public Sector Storage 83

3.6.4 Cold Chain 84

3.7 2.7 Zimbabwe Milling Assessment 85

3.7.1 Milling Company National Foods Ltd 85

4 3 Zimbabwe Services and Supply 91

4.1 Disclaimer: Registration does not imply any business relationship between the

supplier and WFP / Logistics Cluster, and is used solely as a determinant of services,

and capacities. 91

4.1.1 Overview: 91

4.2 3.1 Zimbabwe Fuel 92

4.2.1 Fuel Pricing 93

4.2.2 Seasonal Variations  93

4.2.3 Fuel Transportation 93

4.2.4 Standards, Quality and Testing 94

4.3 3.2 Zimbabwe Transporters 95

4.4 3.3 Zimbabwe Manual Labor Costs 96

4.4.1 Minimum Wage 97

4.4.2 Regular Pay 97

4.4.3 Minimum Wages in Zimbabwe for the year 2015 97

4.5 3.4 Zimbabwe Telecommunications 99

4.5.1 Telecommunication Regulation 104

4.5.2 Existing Humanitarian Telecoms Systems 106

4.6 Overview 108

4.7 3.6 Zimbabwe Additional Services 109

4.7.1 Accommodation 109

4.7.2 Electricity and Power  110

4.7.3 Financial Services 110

4.7.4 Freight Forwarding Agents 113

4.7.5 Handling Equipment Rentals 113

4.7.6 Postal and Courier Services 113

4.7.7 Publishing/Printing Service Providers 114

4.7.8 Taxi Companies 114

4.7.9 Vehicle Rental 114

4.7.10 Waste Management and Disposal Providers 114

5 118

6 4.2 Zimbabwe Humanitarian Agency Contact List 126

7 4.5 Zimbabwe Airport Company Contact List 138

8 4.6 Zimbabwe Storage and Milling Company Contact List

142

9 4.8 Zimbabwe Transporter Contact List 191

10 4.11 Zimbabwe Additional Service Providers Contact

List 195

10.1 Vehicle Rental 195

10.2 Taxi Companies 197

10.3 Freight Forwarding Agents 198

10.4 Customs Clearing Companies 200

10.5 Handling Equipment 201

10.6 Electricity and Power 202

10.6.1 Supply 204

Zimbabwe

Version 22 6

Country name ZIMBABWE

Official country name ZIMBABWE

Zimbabwe

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1 Table of Contents

Chapter Name of Assessor

Organisation Date of Update

1 Zimbabwe Country ProfileAndrew

Chimedza

WFP November

2017

1.1 Zimbabwe Humanitarian Background (see

page 15)

Andrew

Chimedza

WFP November

2017

1.2 Zimbabwe Regulatory Departments &

Quality Control (see page 24)

Andrew

Chimedza

WFP November

2017

1.3 Zimbabwe Customs Information (see page

27)

Andrew

Chimedza

WFP November

2017

2 Zimbabwe Logistics InfrastructureAndrew

Chimedza

WFP November

2017

2.1 Zimbabwe Port Assessment (see page 38) Andrew

Chimedza

WFP November

2017

2.2 Zimbabwe Aviation (see page 39) Andrew

Chimedza

WFP November

2017

2.2.1 Zimbabwe Harare International Airport

(see page 43)

Andrew

Chimedza

WFP November

2017

2.2.2 Zimbabwe Kariba International Airport (see

page 51)

Andrew

Chimedza

WFP November

2015

2.2.3 Zimbabwe Victoria Falls International

Airport (see page 53)

Andrew

Chimedza

WFP November

2015

2.2.4 Zimbabwe Hwange International Airport

(see page 54)

Andrew

Chimedza

WFP November

2015

Zimbabwe

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Chapter Name of Assessor

Organisation Date of Update

2.2.5 Zimbabwe Charles Prince National Airport

(see page 56)

Andrew

Chimedza

WFP November

2015

2.2.6 Zimbabwe Chiredzi Buffalo Range National

Airstrip (see page 57)

Andrew

Chimedza

WFP November

2015

2.2.7 Zimbabwe JM Nkomo Airport (see page

59)

Andrew

Chimedza

WFP November

2015

2.2.8 Zimbabwe Masvingo Airport (see page 60) Andrew

Chimedza

WFP November

2015

2.3 Zimbabwe Road Network (see page 62) Andrew

Chimedza

WFP November

2017

2.4 Zimbabwe Railway Assessment (see page

72)

Andrew

Chimedza

WFP November

2017

2.5 Zimbabwe Waterways Assessment (see

page 78)

Andrew

Chimedza

WFP November

2017

2.6 Zimbabwe Storage Assessment (see page

80)

Andrew

Chimedza

WFP November

2017

2.7 Zimbabwe Milling Assessment (see page 85

)

Andrew

Chimedza

WFP November

2017

3 Zimbabwe Services and SupplyAndrew

Chimedza

WFP November

2017

3.1 Zimbabwe Fuel (see page 92) Andrew

Chimedza

WFP November

2017

3.2 Zimbabwe Transporters (see page 95) Andrew

Chimedza

WFP November

2015

Zimbabwe

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Chapter Name of Assessor

Organisation Date of Update

3.3 Zimbabwe Manual Labor Costs (see page

96)

Andrew

Chimedza

WFP November

2017

3.4 Zimbabwe Telecommunications (see page

99)

Andrew

Chimedza

WFP November

2015

3.5 Zimbabwe Food and Additional Suppliers

(see page 108)

Andrew

Chimedza

WFP November

2017

3.6 Zimbabwe Additional Services (see page 109

)

Andrew

Chimedza

WFP November

2017

4 Zimbabwe Contact ListsAndrew

Chimedza

WFP November

2017

4.1 Zimbabwe Government Contact List (see

page 118)

Andrew

Chimedza

WFP November

2017

4.2 Zimbabwe Humanitarian Agency Contact List

(see page 126)

Andrew

Chimedza

WFP November

2017

4.5 Zimbabwe Airport Company Contact List

(see page 138)

Andrew

Chimedza

WFP November

2017

4.6 Zimbabwe Storage and Milling Company

Contact List (see page 142)

Andrew

Chimedza

WFP November

2017

4.8 Zimbabwe Transporter Contact List (see

page 191)

Andrew

Chimedza

WFP November

2017

4.11 Zimbabwe Additional Service Providers

Contact List (see page 195)

Andrew

Chimedza

WFP November

2017

5 Zimbabwe AnnexesAndrew

Chimedza

WFP November

2015

Zimbabwe

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Chapter Name of Assessor

Organisation Date of Update

5.1 Acronyms and Abbreviations Andrew

Chimedza

WFP November

2015

Zimbabwe

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2 1 Zimbabwe Country Profile

2.1 Generic Information

Zimbabwe, is a landlocked country located in southern Africa situated between 15°35’ and 22°

30’ latitude south of the equator and between 25° and 33° east of the Greenwich Meridian. It is

situated in south Central Africa between the Limpopo river in the south and the Zambezi river in

the north. Zimbabwe is bounded by Zambia to the north and north-west, by South Africa to the

south, by Mozambique to the east and north-east and by Botswana to the south-west.

Zimbabwe lies wholly to the north of the Tropic of Capricorn. It is part of the great plateau which

is a major feature of the geography of the southern African region. The capital and largest city

is Harare.

Generic country information can be located from sources which are regularly maintained and

reflect current facts and figures. For a generic country overview, please consult the following

sources :

Zimbabwe Wikipedia Country Information

Zimbabwe IMF Country Information 

Zimbabwe Economist Intelligence Unit 

Zimbabwe

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2.2 Country Map

Zimbabwe

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Zimbabwe Country Overview

Zimbabwe

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Zimbabwe Country Overview

Zimbabwe Country Map

2.3 Humanitarian Info

Zimbabwe World Food Programme Information

Zimbabwe UN Office for Coordination of Humanitarian Affairs

Zimbabwe is a low-income, food-deficit country, ranked 172 out of 186 countries according to

the 2013 UNDP Human Development Index. According to the Zimbabwe National Statistics

Agency (ZIMSTAT) some 62.6 percent of the population live below the national poverty line (on

less than US$ 1.25 per day). Some 30 percent of the rural poor are considered to be ‘food poor'

or ‘extremely poor'. Although the prevalence of HIV has been reduced, it still remains high with

nearly 13.7 percent of adults (approximately 1.5 million) living with HIV. Of these, less than half

(670,000) received anti-retroviral treatment (ART) as of December 2013. Furthermore, 68

percent of tuberculosis (TB) carriers test positive for HIV – and many of these also suffer from

malnutrition due to food insecurity. Meanwhile, rural poverty has increased from 63 percent in

2003 to 76 percent in 2014. Most households in the rural areas are net food buyers: they do not

(for a number of reasons) produce enough food to meet their needs through to the next harvest

season. Consequently, they rely on markets and other non-farm sources such as casual labour

to bridge the food gap to the next season. As such, a number of people in rural areas will

struggle to meet their daily food needs.

Zimbabwe

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Zimbabwe's economy depends heavily on its mining and agriculture sectors. Following a

decade of contraction from 1998 to 2008, the economy recorded real growth of more than 10%

per year in 2010-13, before slowing to roughly 3% in 2014 due to poor harvests, low diamond

revenues, and decreased investment. Infrastructure and regulatory deficiencies, a poor

investment climate, a large public and external debt burden, and extremely high government

wage expenses impede the country’s economic performance. Until early 2009, the Reserve

Bank of Zimbabwe (RBZ) routinely printed money to fund the budget deficit, causing

hyperinflation. Dollarization in early 2009 - which allowed currencies such as the Botswana

pula, the South Africa rand, and the US dollar to be used locally - ended hyperinflation and

reduced inflation below 10% per year, but exposed structural weaknesses that inhibit broad-

based growth. The RBZ reintroduced coins denominated in local currency in December 2014,

more than five years after the Zimbabwe dollar was taken out of circulation. In January 2015,

as part of the government’s effort to boost trade and attract foreign investment, the RBZ

announced that the Chinese yen, Indian rupee, Australian dollar, and Japanese yen would be

accepted as legal tender in Zimbabwe.

2.4 Facts and Figures

Zimbabwe Wolfram Alpha Information 

Zimbabwe WorldBank Information 

Zimbabwe Population Information

                                                            

2.5 1.1 Zimbabwe Humanitarian Background

 

In recent years, food production in Zimbabwe has been devastated by a number of factors

including natural disasters and economic and political instability. Recurrent drought, a series of

poor harvests, high unemployment (estimated at more than 60%), restructuring of the

agriculture sector and a high HIV/AIDS prevalence rate – at 14.7 per cent, the fifth highest in

the world - have all contributed to increasing levels of vulnerability and acute food insecurity

since 2001. This situation has necessitated large-scale humanitarian food relief operations in

the country.

The 2016 Zimbabwe Vulnerability Assessment  Committee (ZimVAC) rural livelihoods

assessment showed the impact of the drought is having on acute and chronic malnutrition in

the country. Rural food insecurity during the peak hunger period from January to March 2017 is

Zimbabwe

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projected to reach 42 percent or 4.1 million people which is the highest rural food insecurity

prevalence since 2009. The economy is currently faced with a diverse range of macro-

economic and financial challenges, which include low economic growth. Growth in 2016 is now

anticipated at below 1% from an initial target of 2.7% mainly resulting from the impact of the El-

Nino induced drought on the agricultural sector; Depressed international commodity prices;

Liquidity constraints and cash shortages in part due to deteriorating trade balance arising from

low export receipts, high levels of imports and low levels of foreign direct investment. The

adverse macro-economic environment has also been characterised by leakages of foreign

currency through externalization, underpricing of exports, mineral smuggling and other illicit

flows. There has been poor performance of public entities which control more than 70% of

public infrastructure services. Infrastructural services continue to deteriorate. Most of the

country’s revenue is absorbed to paying recurrent expenditure including public service

establishment.

Zimbabwe is a low-income, food-deficit country and is ranked 172 out of 186 countries

according to the . Currently, 72 percent of the  2013 UNDP Human Development Indexpopulation lives below the national poverty line (less than US $1.25 per day). Some 30 percent

of the rural poor are considered to be ‘food poor’ or ‘extremely poor.’ Although the prevalence

of HIV has been reduced, it still remains high with nearly 15 percent of adults living with HIV –

many of whom also suffer from malnutrition due to food insecurity.

Drier than average conditions have affected parts of southern Zimbabwe. The delayed onset of

the season combined with a poor mid-season rainfall pattern at critical stages of maize

development, have led to unfavourable expectations for regional maize production. The

Zimbabwe Vulnerability Assessment Committee (ZimVAC), led by the Government with support

various partners and WFP, recently published the 2015 Rural Livelihoods Assessment report.

According to the report, some 1.5 million people - 16 percent of the rural population - will have

insufficient means to meet their minimum food needs during the 2015-16 lean season, that

period prior to the next harvest when domestic food stocks tend to become depleted. This

represents a 164 per cent increase on the numbers of food insecure people during 2013-14

though it is only a little above the five-year average for Zimbabwe. 

Despite this decrease, food and nutrition security remains fragile and subject to natural and

economic shocks in Zimbabwe, with chronic and persistent rates of undernourishment. One

third of Zimbabwe’s children are stunted, or short for their age. The country continues to face

economic stress which has implications on food security, especially for vulnerable groups in

rural areas. Due to deflation/disinflation, household incomes remain low and liquidity challenges

affect the demand for goods and services, especially for poor households. Barter is a common

form of exchange during lean periods. Where grain is used for such transactions, household

food stocks tend to get exhausted at a faster rate. Meanwhile, rural poverty has increased from

63 percent in 2003 to 76 percent in 2014. Most households in the rural areas are net food

Zimbabwe

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buyers: they do not (for a number of reasons) produce enough food to meet their needs

through to the next harvest season. Consequently, they rely on markets and other non-farm

sources such as casual labour to bridge the food gap to the next season. As such, a number of

people in rural areas will struggle to meet their daily food needs.

In July 2015, WFP Zimbabwe and the Government of Zimbabwe launched a Zero Hunger

Strategic Review. This provides an overview of the food and nutrition security situation in the

country and establishes an understanding of the country’s demographics and socio- economic

context. It compares the provisions of the UN Secretary General’s global Zero Hunger

Challenge with the prevailing situation regarding food and nutrition security, and outlines the

causes of hunger in the country and presents the key drivers of food and nutrition security. It

aims to refocus attention on the critical issues needed to accelerate the attainment of zero

hunger in Zimbabwe.

2.5.1 Disasters, Conflict and Migration

Natural Disasters

Type Yes / No Comments / Details

Drought Yes Cyclic, recurring. There are recurring period of

droughts mainly in the provinces of Masvingo,

Matabeleland South, Matabeleland North and some

parts of the Midlands.

The normal dry season extends from April to August

but it may sometimes extend till December/January. 

Earthquakes Yes No epi-centre in Zimbabwe but 2006 shockwaves from

Mozambique were felt in the eastern parts of the

country

Epidemics Yes Cholera and AIDS are prevalent

Extreme Temperatures

No Temperature changes are felt but nothing extreme

Flooding Yes A potentially record-breaking El Niño is brewing in the

tropical Pacific Ocean which might soon hit Southern

Africa, including Zimbabwe

Yes Mopani worms have been known to decimate areas

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Natural Disasters

Insect Infestation

Mudslides No  

Volcanic Eruptions

No  

High Waves / Surges

No  

Wildfires Yes Burning for cropping or for livestock pastures is a

common agricultural practice

High Winds No  

Man-made Issues

Civil Strife No However, election violence has been reported

International Conflict

No  

Internally Displaced Persons

Yes As a result of famine or flooding, but not permanently.

Internally displaced populations are a result of post

election violence. Note: there is an increasing flow of Zimbabweans into

South Africa and Botswana in search of better

economic opportunities (2009 est.)

Refugees Present

No  

Landmines / UXO Present

Yes According to the Landmine & Cluster Munition , All known casualties by end 2014: 1,602 mineMonitor

/ERW casualties 

Zimbabwe

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Natural Disasters

Other Comments

For more

information,

please see the

following

attachment:

Top 10 Natural

Disasters in

Zimbabwe

For more detailed database on disasters by country, please see the Centre for Research on

.Epidemiology of Disasters

2.5.2 Calamities and Seasonal Effects

Zimbabwe enjoys a temperate climate during the dry season. The cooler, drier months (May to

October) are characterized by warm sunny days and cold clear nights. It never snows, though

overnight frosts and freezing temperatures are not uncommon. The low veld and the Zambezi

Valley experience hotter and more humid temperatures, but in the winter there is very little

rainfall. Most of Zimbabwe’s rain falls in brief afternoon deluges and electrical storms in the

relatively humid and warmer months from November to April. Zimbabwe has the second

highest incidence of lightning strikes in the world. Although Zimbabwe lies wholly within the

Tropics, the normal tropical continental climate is considerably modified by altitude, especially

on the central plateau where temperatures are lower than at sea level in the same latitude. The

Eastern Highlands experience the lowest temperatures.

The year falls roughly into three seasons: a dry winter, covering the months from April to

August, with cool temperatures especially at night when frost is sometimes experienced; a hot

season with temperatures building up to a maximum in October or early November and a wet

season in which the main rains usually come around mid-November and continue until March.

The main rains are associated with the Inter-Tropical Convergence Zone (ITCZ). The ITCZ,

where the northerly and southerly air masses meet, follows the seasonal movements of the

overhead sun north and south of the Equator, hence the occurrence of the Zimbabwean wet

season during the southern summer. June is the coolest month and October is the warmest:

temperature variations correspond with height. Typically you cannot tell if there will be an El

Nino until the last month of December or first week in January.

Seasonal Effects on Transport

Transport Comments From (month) to (month)

Zimbabwe

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Seasonal Effects on Transport

Primary Road Transport Not affected N/A

Secondary Road Transport N/A November-March

Rail Transport Needs recapitalisation N/A

Air Transport Not affected N/A

Waterway Transport N/A N/A

The seasonal effects on transport are minimal in Zimbabwe. During heavy downpours

secondary roads can become locally impracticable for a short period of time. Transport can

temporarily be disrupted in the path of a cyclone or a tropical storm (January / February). Some

bridges were devastated in Manicaland as a result of the El Nino (1998) and Eline (2000)

cyclones. But otherwise transport operations inside and outside Zimbabwe are not greatly

affected by the seasons. Severe rains may disrupt the road transport operations along the

Beira corridor (Pungwe Riverand Pungwe Plains). Long and heavy rains in Mozambique also

affect the Limpopo railway line. Roads and railways normally get busier during harvest time,

where there is an increase of traffic and heavy vehicles on the roads, but because of the

current economic situation and the low crop it is not foreseeable to see congestions on the

roads.

It is to be taken into consideration, though, that the decrease in the number of vehicles

available as a consequence of the economic crisis might in the long run become a problem

when contracting transporters. In fact, at the moment, considerable portions of transporters’

fleets are idle because of lack of business or difficulties in procuring fuel, which in the long run

might force them to reduce the number of vehicles and therefore impact availability of trucks,

with obvious impacts on transport costs as well.

Seasonal Effects on Storage and Handling (economic, social, climate...)

Activity Comments From <month> to <month>

Storage Warehousing (unless badly maintained) is not susceptible to

seasonal effects, but prices may fluctuate when tobacco selling

season starts.

November –

March

(climate)

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Seasonal Effects on Storage and Handling (economic, social, climate...)

The manufacturing industry closes from mid December to mid

January so facilities in use over this time need prior arrangements

to be made.

March –

July

(tobacco

sales)

Handling Border delays during the wet months often result in affected

product.

November –

March

  Warehouses are affected by difficult weather conditions: very high temperatures in Beitbridge

and heavy rains in Mutare. The upkeep and maintenance are the primary reason for the

warehousing problems. Measures are in place to mitigate any risks, but it is recommendrd to try

and avoid stocking commodities in adverse conditions for too long.

2.5.3 Capacity and Contacts for In-Country Emergency Response

Government

In light of the Zimbabwe hazard profile and disaster history, the Zimbabwe Department of Civil

Protection has been in the forefront of government efforts to manage disaster risk in all the

spheres of government. In its effort, the Government of Zimbabwe is working in collaboration

with the humanitarian community in-country. The overall objective of the Inter-Agency

Contingency Plan is to support the Government of Zimbabwe (GoZ) in mounting a timely and

coordinated preparedness and response to identified hazards in order to minimize potential

humanitarian consequences. The Government of Zimbabwe (GoZ) leads disaster and

emergency preparedness and response and the humanitarian community complements

government efforts. There is a Disaster Management Act in place and legislatively stipulates

authority and powers for the declaration of emergency or state of disaster. NGO’s can be co-

opted depending on the services they offer and the priority of the humanitarian issue.

Governments and humanitarian organisations have invested time and financial resources in

contingency planning but the challenge has been in establishing conclusive evidence of the

relation between contingency planning and effective response. In its fulfillment of the primary

role of protecting its citizens’ lives during disasters, Government through the Ministry of Local

Government, Rural and Urban Planning’s Department of Civil Protection (DCP), Government

ministries, UN Agencies and various Non-Governmental Organisations (NGOs), developed a

National Contingency Plan that is updated annually to reflect the evolving hazard profile of the

country. This plan is part of an important disaster preparedness process which allows

Government and its partners to plan for disasters with the aim of minimizing damage to

property and loss of life.

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Zimbabwe has capacities which include the availability of legal frame works and instruments.

Of note is the reform of the Disaster Risk Management (DRM) framework guided by the Hyogo

Framework for Action 2005-2015. Another notable capacity is the existence of a functional

national platform with a wide cross sectional representation from Government, UN agencies as

well as local and international NGOs. This is complemented by relatively functional Civil

Protection Committees both at Provincial and District levels. The National Platform, in form of

the National Civil Protection Committee meets regularly to create consensus on issues that

require intervention. In addition, there is a dedicated Government department, the Department

of Civil Protection under the Ministry of Local Government, Rural and Urban Development,

which has the overall responsibility of disaster risk management. Partners such as the UN

System and NGOs (local and international) have been providing emergency preparedness and

response (EPR), assessments and early recovery assistance to the Government of Zimbabwe.

For more information on government contact details, please see the following link: 4.1 Zimbabwe Government Contact List (see page 118)

Humanitarian Community

After the inauguration of the Government of National Unity (GNU) the political and economical

situation in Zimbabwe stabilized compared to most of 2008. The introduction of a multi-currency

system practically led to a halt in inflation, although this has not yet substantially improved the

standard of living of most Zimbabweans. Political violence, which characterized much of 2008,

has largely come to a halt, while a process of national healing and reconciliation has started.

Humanitarian organisations and NGOs have more space to operate and bans were lifted.

The main GoZ departments involved within the cluster approach are the Ministry of Health and

Child Care, and the Ministry of Regional Integration and International Co-operation. The

principle of last resort has allowed those leading each cluster to come together when the

planned pipeline of aid cannot meet the demands of those affected hence the need for a

functional, predictable and coordinated response. The government has articulated the disaster

coordination structure, which is headed by the Inter-Ministerial committee, the Committee of

Permanent Secretaries (DYNAMO) and the Department of the Civil Protection. At the bottom of

the hierarchy are the technical committees, depending on the nature of the emergency at hand,

including the finance and logistics committees. On the humanitarian side, the HC/RC will

propose the activation of this plan in consultation with the IASC and the Government of

Zimbabwe’s Inter-Ministerial Committee.

The Emergency Response Fund for Zimbabwe was established as a pooled fund in 2006. It

was initially set up to meet the emergency needs of people affected by displacement but has

continued to be replenished by donors thereby facilitating response to emerging response

requirements in the country. Being a pooled fund of un-earmarked contributions from various

donors, the ERF operates with greater flexibility and speedier approval processes than

traditional funding mechanisms. The guiding principles of the fund is to allow timely emergency

and/or gap filling responses through consultative and collaborative approval processes by the

Zimbabwe

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representatives of key stakeholders from UN agencies and local and international NGOs

participating in the Advisory Board. The Advisory Board is chaired by the UN Humanitarian

Coordinator. Members are drawn from two UN Agencies, IOM and two NGO (national and

international representatives). OCHA Zimbabwe provides secretariat support to the

management of the fund while clusters are consulted for technical inputs.

Soon after the signing of the 15 September 2008 Global Political Agreement (GPA) that paved

the way for the formation of a Government of National Unity (GNU) the ERF was used to

provide short term funds in five key sectors; WASH, health, education, protection and

agriculture. This was to give implementing agencies an opportunity to kick-start or intensify

some humanitarian activities as they fundraised for more resources. Implementation period for

projects is limited up to a maximum of 6 months and the funding can be made up to US

$250,000 per project. Each implementing agency can have up to three active projects at a time.

The applicant agencies are encouraged to consult relevant partners in the cluster/working

group, geographical areas and local communities during development of the intervention. For

the final round of consultation, the Advisory Board is normally given 48 hours to make a

recommendation to the Humanitarian Coordinator. Once the approval process is completed, an

agreement is entered between the implementing partner and the Humanitarian Coordinator,

after which OCHA requests for the funds to be released directly to the implementing agency

from the Geneva based account.

Structures Presently in place:

Operational Governmental decentralized structures under the Ministry of Local

Government and Urban Development (MLGUD) ensures the liaison between local and

national authorities, NGOs and the United Nations.

The Information/Communication Committee formed and chaired by the GoZ and the HC

being supported by OCHA and composed of information officers from the various GoZ,

UN/NGOs agencies will be convened. The group will provide guidelines to the press as

well as to the designated spokespersons.

The UNCT is chaired by the Resident and Humanitarian Coordinator and brings all UN

agency heads together for discussion and decision making.

The SMT is regularly considering security issues and meets under the chairmanship of

the Designated Official with participation from all UN agencies.

The local level IASC meeting consists of all UN agencies, NGO representation, IOM,

IFRC and meets monthly under the chairmanship of the Humanitarian Coordinator / HC

Chairs of Sector Working Groups meet bimonthly to inform on progress made vis-à-vis

their terms of reference and to discuss cross-cutting issues, bottle necks and

opportunities. Forward plans are shared and approaches are harmonized among

different groups.

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Donor consultative meetings are held on a monthly basis to discuss current activities,

plans, resource needs and implementation levels of projects and programmes. The

Humanitarian Coordinator chairs the meetings.

NGO consultative meetings are held on a quarterly basis under the chairmanship of the

Humanitarian Coordinator. Issues that are of relevance to the NGOs are discussed

there.

The Crisis committee: Has been established by the IASC and is being convened by

OCHA Zimbabwe. The members are IOM, UNICEF, OCHA, UNHCR, WFP, UNDP,

FAO.

 

For more information on humanitarian coordination and emergency scenarios in Zimbabwe,

please see the following attachment: Humanitarian Coordination and Scenarios and Planning Assumptions

For more information on humanitarian contact details, please see the following link: 4.2

Zimbabwe Humanitarian Agency Contact List (see page 126)

 

2.6 1.2 Zimbabwe Regulatory Departments & Quality Control

There are several governmental organisations empowered in regulatory activities that guide the

conduct and activities of all entities in Zimbabwe. For purposes of the LCA, the regulatory

organisations highlighted herein are those that are in line with humanitarian activities and their

mandates range in line with their mandates. Such regulatory bodies include customs & tax

revenue, civil protection department, control & quality assurance, food quality, shipment

inspections, regional organisations such as trade agreements to be adhered to and many more

as listed in the attached document: Additional Zimbabwe Regulatory Departments Information

Governments and humanitarian organisations have invested time and financial resources in

contingency planning but the challenge has been in establishing conclusive evidence of the

relation between contingency planning and effective response. In its fulfilment of the primary

role of protecting its citizens’ life during disasters, Government through the Ministry of Local

Government, Rural and Urban Planning’s Department of Civil Protection (DCP), Government

ministries, UN Agencies and various Non-Governmental Organisations (NGOs), developed a

Zimbabwe

Version 22 25

National Contingency Plan that is updated annually to reflect the evolving hazard profile of the

country. This plan is part of an important disaster preparedness process which allows

Government and its partners to plan for disasters with the aim of minimizing damage to

property and loss of life.

Zimbabwe has capacities which include the availability of legal frame works and instruments.

Of note is the reform of the Disaster Risk Management (DRM) framework guided by the Hyogo

Framework for Action 2005-2015. Another notable capacity is the existence of a functional

national platform with a wide cross sectional representation from Government, UN agencies as

well as local and international NGOs. This is complemented by relatively functional Civil

Protection Committees both at Provincial and District levels. The National Platform, in form of

the National Civil Protection Committee meets regularly to create consensus on issues that

require intervention. In addition, there is a dedicated Government department, the Department

of Civil Protection under the Ministry of Local Government, Rural and Urban Development,

which has the overall responsibility of disaster risk management. Partners such as the UN

System and NGOs (local and international) have been providing emergency preparedness and

response (EPR), assessments and early recovery assistance to the Government of Zimbabwe.

Food control is even more important for Zimbabwe with an agro-based economy providing

livelihood for over 70% of the population. WHO, FAO and WTO have produced guidelines and

recommendations for strengthening national food control systems. The major components of a

food control system, 

1. Policy, planning, legislation and standards settings,

2. Inspection/monitoring and surveillance,

3. Scientific testing and analysis,

4. Compliance and intervention, must be connected, work as one holistic system with all its

operations based on sound scientific information.

The monitoring and surveillance through inspections/sampling programmes remain under

various ministries’ departments and agencies. The major players are ministries of 1. Health, 2.

Agriculture, 3. Industry and Trade, and 4. Local Governments 5. The Standards Association of

Zimbabwe.

The Ministry of Health and Child Welfare is the overall regulatory agency through the

Environmental Health Officers at Provincial, District and Ward levels. They carry out

inspections and sampling activities responding to any food safety challenges and out-breaks.

They are the vigilante’s checking on adherences to legislation. This involves monitoring of food

at retail outlets, abattoirs in their areas. They can, if necessary confiscate or destroy unsafe

food as required by legislation. The Ministry’s environmental health officers are responsible for

ensuring that all food items imported into the country meet the safety standards and regulations

at ports of entry.

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The Ministry Responsible for Agriculture is charged with food safety from the farming processes

to harvesting. In the case where food is consumed after harvest without any further processing,

this Ministry ensures that it is safe for consumption as it is, or after cooking. For food needing

further processing, however, safety concerns end at delivery to the processors/manufacturers

etc. The Ministry is responsible for crop and meat safety from farming. The Agricultural

Research and Extension Services (AREX) deals with safety of crops while the Veterinary

Services Department (VSD) deals with safety of animal products i.e. meat, poultry, fish and

milk. This department, through its meat hygiene units, inspects and certifies abattoirs.

The Ministry Responsible for Industry and Trade deals with food exports/imports and food trade

in general through their food and beverage section. It issues import/export licenses and

generally promotes food trade. It is responsible for trade measures and voluntary standards

through the Standards Association of Zimbabwe. The Ministry bases its certification processes

for exports etc. on laboratory evaluation and analysis of products. Some Local Authorities such

as Harare, Bulawayo, Mutare, Gweru and Masvingo have their own inspection systems. Under

the Food and Food Standards Act, they are delegated authority to be food inspectors. Besides

enforcing the national food standards, they have by-laws for their areas of operation, which

must not conflict with the national laws. The Standards Association of Zimbabwe (SAZ) has a

standards certification system for its members.  SAZ monitors its members through inspections

and audits. Some private food concerns have quality control programmes, which involve self-

monitoring.

2.6.1 Scientific Testing and Analysis

The Government Analyst Laboratory is the main Ministry of Health food control testing and

analysis facility.  It analyses samples submitted by the Ministry’s Environmental Health Officers

nationwide as well as from other government departments, local authorities and private sector.

Public health laboratories at various hospitals particularly with regards to microbiological

analysis complement the Government Analyst services. In addition, certain Local Authorities

such as Harare, Bulawayo, Masvingo, have laboratory facilities capable of some analytical

services. Under the Ministry responsible for Agriculture there are the Research and Specialist

Service Laboratory and the Veterinary Services Laboratory with complementary services

provided by the Dairy Services Laboratory. Non-governmental institution that provide food

analysis include SAZ (quite extensive capacity), Kutsaga Tobacco Research and private

concerns Laboratories.

2.6.2 Compliance and Interventions

 Each of the regulatory service agencies provide the compliance and intervention administration

programmes. These act as ‘mini – food control’ systems.  In the Ministry of Health and CW this

is done primarily by the Provincial Medical Directors’ office involving the concerned districts

(and port Health if applicable) and the Government Analyst Laboratory. The Disease Control

Unit is involved in all cases of national interventions to crises. Ordinarily the PMD’s

Zimbabwe

Version 22 27

environmental health officers with the support of GA are sufficient. In the Ministry responsible

for Agriculture, the administration of compliance and intervention programmes are under AREX

or the Veterinary Services depending on whether it is plant or animal related. It should be noted

that there are in fact several ‘food regulatory systems’ i.e. 8 in the Ministry of Health, 16

Ministry of Agriculture, and more than 4 local authorities. These in practice act as independent

entities except when there is a national challenge. There are no clear ties between the various

administrative structures and their operations. 

For more information on standards and regulatory bodies, please see the following attachment: 

 Additional Zimbabwe Regulatory Departments Information

For more information on contact details, please see the following links:

4.1 Zimbabwe Government Contact List (see page 118)

Zimbabwe ASTI Data

Zimbabwe University of Minnessota Information

2.7 1.3 Zimbabwe Customs Information

2.7.1 Duties and Tax Exemption

For contact information regarding government custom authorities, please see the following link:

4.1 Zimbabwe Government Contact List (see page 118)

Emergency Response

[Note: This section contains information which is related and applicable to 'crisis' times. These

instruments can be applied when an emergency is officially declared by the

Government.  When this occurs, there is usually a streamlined process to import goods duty

and tax free.]

Agreements / Conventions Description Ratified by Country?

(Yes / No)

WCO (World Customs Organization) member Yes

Annex J-5 Revised Kyoto Convention Yes, 10

February

2003

Zimbabwe

Version 22 28

Agreements / Conventions Description Ratified by Country?

(Yes / No)

OCHA Model Agreement No

Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations)

No

Regional Agreements (on emergency/disaster response, but also customs unions, regional integration)

COMESA

SADC

Exemption Regular Regime (Non-Emergency Response)

[Note: This section should contain information on the usual duties & taxes exemption regime during non-emergency times, when there is no declared state of emergency and no streamlines process (e.g. regular importations/development/etc.).]

ZIMRA (Zimbabwe Revenue Authority) is a department within the Ministry of Finance.

ZIMRA uses the automated ASYCUDA ++ computerised tariffing system which is in line

with the International Harmonised tariff system.

Humanitarian Aid is covered under section 122 of the general Customs and excise

regulations.

This act can be purchased on CD from ZX net. Contact details: 263-4-751921 / 753334

or from Government printers.

Please see the ZIMRA Asycuda manual

 

Organizational Requirements to obtain Duty Free Status

United Nations Agencies

UN agencies do not need to register with Ministry of Public Service Labour and Social

Welfare; their operations are generally governed by an LOU or MOU with the government.

Issues relating to duty rebates are usually spelt out in the MOU or LOU with government

Non Governmental Organizations

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Organizational Requirements to obtain Duty Free Status

For an organisation to be classified as an NGO or voluntary/charitable or church organisation,

it must register with the Ministry of Public Service Labour and Social Welfare.

The organisation may then use its status as a registered humanitarian entity to apply for

rebate of duty for its importations to ZIMRA.

Organisations whose operations are not registered with MPSLSW do not qualify to apply for

rebate of duty.

Exemption Certificate Application Procedure

Duties and Taxes Exemption Application Procedure

Generalities (include a list of necessary documentation)

 Organisations registers itself with Min of Public Service Labour and Social Welfare, at

Compensation House, Contact Mr Chinhengo on +263(04)798537/60

Process to be followed (step by step or flowchart)

Organisation writes a letter to Mr Chinhengo, Director, MPSLSW, requesting

registration with MPSLSW as an NGO, Voluntary/Charitable or Church organisation

Above letter must give indications on funding, programme objectives, targeted

recipients and areas of operation

MPSLSW will respond to letter within a week, requesting any added information or

giving an approval/disapproval of application

If approved, the letter of approval from MPSLSW will need to be attached to rebate of duty

applications made to ZIMRA as this is proof of registration and basis on which duty rebate is

given. 

Exemption Certificate Document Requirements

Duties and Taxes Exemption Certificate Document Requirements (by commodity)

  Food Medicines Vehicle & Spare Parts

Staff & Office Supplies

Telecoms Equipment

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Duties and Taxes Exemption Certificate Document Requirements (by commodity)

NFI (Shelter, WASH, Education)

Invoice   Yes, 1

copy,

applies to

UN and

NGOs

Yes, 3

copies,

applies to

UN and

NGOs

Yes, 3

copies,

applies to

UN and

NGOs

Yes, 3

copies,

applies to

UN and

NGOs

Yes, 3

copies,

applies to

UN and

NGOs

Yes, 3

copies,

applies to

UN and

NGOs

AWB/BL/Other Transport Documents

No Yes,

original and

3 copies

Yes,

original

and 3

copies

Yes,

original

and 3

copies

Yes,

original

and 3

copies

Yes,

original

and 3

copies

Donation/Non-Commercial Certificates

No Yes,

original and

3 copies

Yes,

original

and 3

copies

Yes,

original

and 3

copies

Yes,

original

and 3

copies

Yes,

original

and 3

copies

Packing Lists No Yes,

original and

3 copies

Yes,

original

and 3

copies

Yes,

original

and 3

copies

Yes,

original

and 3

copies

Yes,

original

and 3

copies

Other Documents

Food

Import

Permit

issued by

MoA

C152

authorised

by MoFA

C152

authorised

by MoFA

C152

authorised

by MoFA

C152

authorised

by MoFA

C152

authorised

by MoFA

Additional Notes

Zimbabwe

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Duties and Taxes Exemption Certificate Document Requirements (by commodity)

Food import permit issued by Ministry of Agriculture. Form C152 must be submitted to

Ministry of Foreign Affairs together with other highlighted documents then stamped for

approval by MoFA before being submitted to ZIMRA for their stamp as well.

The above applies to both UN agencies and NGO’s. Attached is the import permit procedure

for food commodities.

2.7.2 Customs Clearance

General Information 

Customs Information

Document Requirements

Transport Manifest, Consignment note, Loading slip, Export Permits, Export

Bill of Entry, Phytosanitary Certificates, and Commercial Invoice

Documents required from importer would be GMO certificate, Plant Permit,

Import Permit, Import Bill of Entry and ZIMRA rebate letter.

Embargoes Dependent on commodity type and set by the regulatory Ministry e.g.

Ministry of Agriculture for agricultural products

Ministry of Health & Child Welfare for medicines

Ministry of Defense for arms

Prohibited Items

Dependent on commodity type and set by the regulatory Ministry e.g.

Ministry of Agriculture for agricultural products

 Ministry of Health & Child Welfare for medicines

 Ministry of Defense for arms

General Restrictions

There are restrictions on GMO commodities whose importation is monitored

by the Biotechnology Authority of Zimbabwe – see Food import procedures.

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Customs Clearance Document Requirements

Customs Clearance Document Requirements (by commodity)

  Food NFI (Shelter, WASH, Education)

Medicines Vehicles & Spare Parts

Staff & Office Supplies

Telecoms Equipment

D&T Exemption Certificate

Yes,

Original,

1 copy,

applies

to both

UN and

NGO

Yes,

Original

C152, 1

copy,

applies to

both UN

and NGO

Yes,

Original

C152, 1

copy,

applies to

both UN

and NGO

Yes,

Original

stamped

C151, 1

copy,

applies to

both UN

and NGO

Yes,

Original

C152, 1

copy,

applies

to both

UN and

NGO

Yes,

Original

C152, 1

copy,

applies to

both UN

and NGO

Invoice Yes,

Original,

1 copy,

applies

to both

UN and

NGO

Yes, 1

copy,

applies to

UN and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Yes, 1 copy,

applies to

UN and

NGOs

Yes, 1

copy,

applies

to UN

and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

AWB/BL/Other Transport Documents

Yes, 1

copy,

applies

to UN

and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Yes, 1 copy,

applies to

UN and

NGOs

Yes, 1

copy,

applies

to UN

and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Donation/Non-Commercial Certificates

Yes, 1

copy,

applies

to UN

and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Yes, 1 copy,

applies to

UN and

NGOs

Yes, 1

copy,

applies

to UN

and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Zimbabwe

Version 22 33

Customs Clearance Document Requirements (by commodity)

Packing Lists Yes, 1

copy,

applies

to UN

and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Yes, 1 copy,

applies to

UN and

NGOs

Yes, 1

copy,

applies

to UN

and

NGOs

Yes, 1

copy,

applies to

UN and

NGOs

Phytosanitary Certificate

Yes, 1

copy,

applies

to UN

and

NGOs

None None None None None

Other Documents

Plant and

Import

Permits

None Clearance

from

MCAZ

None None None

Additional Notes

See attached import permit procedure. Note that the Medical Control Authority of Zimbabwe

(MCAZ) must stamp import documentation to confirm that the medicines are listed on register

for imports.

If unlisted MCAZ will conduct its tests on the drugs prior to authorising clearance by ZIMRA.

For information on Customs Clearing Companies, please see 4.11 Zimbabwe Additional

.Service Providers Contact List (see page 195)

Transit Regime

The movement of goods in transit is carried out when cargo is either required to move in bond

to a specified bonded store within the country importing the product, or if the cargo is destined

for another country whereby the product has to cross numerous borders / countries to reach the

final destination. (i.e. product sourced in South Africa but destined for Zambia).The first

instance of cargo being bonded does not affect aid organisations as generally aid cargo is

exempt from duty & taxes. Moving such cargo in bond would be ineffective and would only

incur further clearing & warehousing costs. The second scenario of cargo having to move

through numerous countries to reach destination would again not effect aid agencies as

Zimbabwe

Version 22 34

generally the forwarder or transporters will incur the risk & cost of engaging a clearing agent to

arrange the transit movement from entry border to exit border. These costs would be included

in the transporters / Forwarder freight costs. The transit procedure is normally carried out by a

registered clearing agent who has a bond facility to carry the value of the expected duties to be

paid should the goods be cleared normally for consumption in the country being transited. WFP

Zimbabwe offices opt for direct imports into its warehouses.

For more information on Weight and Value Bands, Focal Points and Entry Points, please see

the following attachment: Additional Zimbabwe Customs Information

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3 2 Zimbabwe Logistics Infrastructure

 

The ease of moving goods and services across borders is an important indicator of the quality

of trade and transport facilitation in a country. The World Bank's list of global trading across

borders puts Zimbabwe at 172 out of 183 countries. (Mozambique is the best performing SADC

country on that list at 132, followed by South Africa at 144, Botswana at 150, Zambia 153 and

Malawi 164.) Zimbabwe features on the Logistics Performance Index (LPI) of the World Bank

scoring 2.25 out of a possible score of 5 based on six key trade dimensions, which include

efficiency of the clearing process by border control agencies and customs, quality of trade and

transport related infrastructure, ease of arranging competitively priced shipments, competence

and quality of logistics services and ability to track and trace consignments. The country’s LPI

should improve with the introduction of the ASYCUDA World, a web based customs clearing

module and pre-clearance which would see an efficient movement of cargo at the border posts.

Consultations are underway to establish more One Stop Border Posts and computerization of

trade licenses and permits in order to address the problem of border delays.

The Ministry of Transport, Communication and Infrastructural Development, a Zimbabwe

government ministry, is responsible for all the aspects related to the management of transport,

communications, and meteorological and seismological infrastructure and services within the

country. The Ministry oversees the following parastatal organisms:

National Railways of Zimbabwe

Zimbabwe United Passenger Company (ZUPCO)

Air Zimbabwe

Zimbabwe National Roads Authority

Meteorological department

The three main transport modes that serve the Zimbabwean economy are roads, railways, and

aviation. Inland water transport is limited and takes place mainly in man-made water bodies

such as Lake Kariba. Zimbabwe’s road network was once considered among the best in Africa

and it was a signicant contributor to the growth of the Zimbabwe economy. The provision and

upkeep of the network was backed by intensive research, good experience, and the existence

of appropriate technical standards and skills in the country. The railway network connects

Zimbabwe with all its four neighbours and beyond. It is a major factor in trade and economic

growth within the region. Within Zimbabwe, it connects all major mining areas, heavy industrial

centres as well as the major agricultural collection centres and provides much of the transport

of mineral exports to seaports in South Africa.

Zimbabwe

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Zimbabwe has rail network of 2,583 km, all of which is narrow gauge. The use of rail for the

transport of freight also improves road safety and reduces road damage and congestion. The

aviation industry provides international and local air transportation links, with Harare

International Airport as the main hub. The other important airports are Joshua Nkomo

International Airport in Bulawayo, Victoria Falls, and Buffalo Range. In addition, more than 200

airports and aerodromes of diverse standards and capacities are scattered throughout the

country. The airports are particularly important for the country’s tourism industry. Air transport

also provides essential services to the mining industry in Zimbabwe with links between Harare

and the major mining provinces. The World Bank report notes that almost 70,000 km of roads,

equivalent to about 80% of the total network, is in need of rehabilitation. Zimbabwe has a total

road network of roughly 100,000 km. The interventions to be implemented should include

repairing the regional corridors which have a total length of 2,307 km. About 5% of these

corridors are in poor condition and about 10% are in fair condition, giving a total length of 345

km of regional corridors that need repair. The repair work includes pot-hole patching, filling of

cracks, edge repairs, replacement of road signs, etc. The second intervention would be to

repair urban roads as 25% of the network is in poor condition. The government should also

repair paved primary and secondary roads as well as maintain the unpaved secondary roads. It

is on record that in the medium to long term, government should speed up the dualisation of

major truck roads to ensure that road expansion keeps pace with increasing traffic density. The

responsible Authorities for roads are Department of Roads, Urban councils, District

Development Fund and Rural district Councils. 

For information on logistics rehabilitation in Zimbabwe, please see the following link: Transport

World Africa

 

Transport SectorThe transport sector in Zimbabwe comprises five modes namely, road, rail, aviation, inland

water and pipeline transport. The road network, excluding urban roads, totals 76,241 km (of

which 9,256 km or 12.1% are bitumen surfaced). The Zimbabwe National Roads Administration

(ZINARA), is responsible for managing the Road Fund and disbursing to the following road

authorities:

Department of Roads in the Ministry of Transport and Infrastructure Development-

responsible for trunk roads; 

Rural District and Urban Councils-responsible for urban roads; and

District Development Fund-responsible for rural roads. 

Zimbabwe

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The rail network comprises a total 3,100 km of Cape Gauge standard (1,067 mm) of which 340

km between Beitbridge and Bulawayo, built under a Build Operate and Transfer (BOT)

arrangement, is privately owned and operated by the Beitbridge-Bulawayo (BBR) Railway

Company. This company provides transport services to passengers, business and the mining

industry. The remaining 2,760 km of rail is managed by the Government owned National

Railways of Zimbabwe (NRZ) providing passenger and freight transport services.

The aviation sub-sector comprises ten airports, three of which are international airports

including Harare, Bulawayo and Victoria Falls. The other airports are located at Kariba,

Masvingo, Buffalo Range, Mutare, Gweru, Beitbridge and Charles Prince. The ten airports are

managed by the Civil Aviation Authority (CAA). With respect to pipeline transport, Zimbabwe

through the National Oil Infrastructure Company (NOIC) controls 21 km of the 287 km oil

pipeline running from the Beira port in Mozambique to the Feruka Oil Refinery in Zimbabwe.

Water transport is dominated by waterborne tourism, leisure activities, commercial and small

scale fishing and sports on the Kariba Dam and the Zambezi River. There is, however, potential

for water transport.

Zimbabwe is a land-locked country and national and regional transport connectivity is a

necessary condition for promoting economic activity and cross border trade. The general

condition of the transport infrastructure has deteriorated due to inadequate funding for regular

maintenance. Government is putting emphasis on rural infrastructure while Public-Private-

Partnership ventures (PPPs) are used for major infrastructure development projects. For

example, the rehabilitation and maintenance of major trunk roads commenced in 2009 and is

currently on-going through the financial resources generated from tolling of the most trafficked

road sections. Also, the Beitbridge-Bulawayo Rail Link was constructed on a BOT agreement

with the private sector. (Source: ) TradeMark Southern Africa

 

Designated road Ports of Entry/Border Posts into Zimbabwe are:

Beitbridge

Chirundu

Victoria Falls

Kazungula

Nyamapanda

Kariba, Forbes

Mt Selinda

Sango

Mphoengs

Maitengwe

Zimbabwe

Version 22 38

Pandamatenga

Plumtree

Kanyemba 

Mukumbura Border Post

Ports and HarboursZimbabwe is a landlocked country and relies on ports in Mozambique (Beira port), South Africa

and to a lesser extent, Namibia and Tanzania (Dar Es Salaam) for its overseas imports that

come by sea.

 

Additional information on Zimbabwe logistics infrastructure can be found in the following

attachment: Additional Zimbabwe Infrastructure Information

 

 

 

3.1 2.1 Zimbabwe Port Assessment

Zimbabwe is a landlocked country and does not have any ports. For information on ports that

may be used to bring goods to Zimbabwe, please see the following links:

2 South Africa Port of Durban

2.1.1 Mozambique Port of Beira

Zimbabwe

Version 22 39

3.2 2.2 Zimbabwe Aviation

Zimbabwe

Version 22 40

Zimbabwe Airports

Zimbabwe

Version 22 41

Zimbabwe Airports

 

In 1999, the Government of Zimbabwe established the Supervising authority Civil Aviation

(CAAZ) through the Civil Aviation Act of 1998. The CAAZ is the main Authority of Zimbabwe

provider of civil aviation services, serving as the regulator of the industry, managing the civil

aviation infrastructure, including the main airports, and providing airspace management

services.

The CAAZ owns and manages eleven airports in Zimbabwe. The original design capacity of the

various terminals was sufficient for up to 3.8 million passengers a year. Harare is the main hub,

but its operations and that of the other major airports have been affected by the poor

performance of the economy. Civil aviation infrastructure in Zimbabwe is in need of

rehabilitation and regular maintenance. A particular concern is air traffic control and safety, as

equipment is old and in need of replacement. Closely related to traffic surveillance is the

capability for aircraft communication to and from the ground.

The entire airspace of Zimbabwe has not been covered by existing facilities, and what does

exist is deficient. The airspace surveillance equipment is not well maintained, and while repairs

have been carried out at Harare, work on the system at Joshua Nkomo International Airport

(Bulawayo) is incomplete. Shortcomings in surveillance also raise concerns about search and

rescue operations. Weather installations are inadequate and broadband infrastructure is not

available at most airports.

As a result of the economic problems of the past decade and sharp decline in tourism activity in

Zimbabwe, international and domestic aircraft movements have declined sharply. The former

declined from about 31,000 in 1999 to about 16,000 in 2009. The decline in domestic

movements was even greater, owing to the decline in domestic travel by tourists and the

adverse effect of the domestic economic difficulties. The large contraction in demand for air

services to and from Zimbabwe has contributed to a sharp reduction in the number of

international airlines that service the Zimbabwe market.

During 1997-2007 more than twenty scheduled airlines discontinued services in Zimbabwe,

including major carriers such as Air France (1997), KLM (1998), Lufthansa (2000), Swiss Air

(2000), and British Airways (2007). At present, 13 airlines operate services to and from

Zimbabwe. These include , which is the primary domestic carrier owned by the Air Zimbabwe

Government, Kenya Airways, Air Malawi, Botswana Airline, , South South African Airways

African Airlink, Comair (which is a franchise partner with British Airways), Air Namibia,

Emirates, Egyptian, Zambezi Airline, Ethiopian Airlines, Angola Airlines and Fly Africa (budget

airline).

There are (or 196 per the )in Zimbabwe, a combination of and 130 airports CIA paved unpaved

. For more information on the number of airports with paved and unpaved runways, runways

please see the following attachment: Zimbabwe Airport Runway Information

 

Zimbabwe

Version 22 42

All aircrafts carrying cargo must land only at designated airports. Air freight will be cleared at

the airport of first landing in Zimbabwe provided such airport is a designated customs airport. If

the airport of destination is not a designated airport, the aircraft operator must take special

arrangements for clearance of the freight before flying to the destination.

The dropping or spraying of objects or other substances out of or from the aircraft is prohibited.

This does not apply to ballast in the form of water or fine sand, fuel tow ropes, tow banners or

similar objects if dropped or discharged at places where no danger to persons or property exist.

The authority may grant exemption to the introduction if no danger to persons or property

exists.

In accordance with article 19 of the International Sanitary regulations adopted by the World

Health Organisation, the following are designed sanitary airports:

Harare/Harare Airport

Bulawayo/Joshua Mquabuko Nkomo Airport

Key airport information may also be found at . World Aero Data

Private aircraft operating into an airport in Zimbabwe and carrying seven passengers and below

do not require prior permission but should submit normal ATC flight plan only. Private aircraft

wishing to over fly Zimbabwean airspace are however are required to have prior permission

and must submit an application to the CAAZ.

The authority establishes prohibited areas and restricted areas, if necessary, for the prevention

of danger to public safety or order especially for the safety of air traffic. These areas are

published in the Aeronautical Information Publication (AIP)

At minor aerodromes without ATC, inspections are often irregular and pivots must, in addition

to obtaining the latest serviceability, examine the landing area from the air before attempting to

land. Generally no facilities are provided.

 

For airport contact information, please see the following links:

4.1 Zimbabwe Government Contact List (see page 118)

4.5 Zimbabwe Airport Company Contact List (see page 138)

Zimbabwe Aviation Contacts and Information

3.2.1 Procedures for Foreign Registered Aircraft

An operator intending to over fly Zimbabwe must apply in writing to to Nigel Marumahoko at the

Civil Aviation Authority on Fax number: +263(04)585100 during working hours or +263(04)

575163 during weekends and holidays. Once this has been approved then further information

will be issued in order to complete registration.

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In Zimbabwe, the following requirements need to be applied, presented and approved before

pre-position of foreign registered aircraft:

Aircraft registration

 Aircraft type and MAUW

 Operator's full name and address

 Point of departures, destinations, and further itineraries

 Route, entry and exit points

 Return phone, fax numbers and email

 Number of passengers and intended cargo loads

 Exact purpose of flights

Registration and Safety: Registration will take place once the application has been approved

Operator, aircraft and crew documentation: Any documentation not submitted in the

application procedure will be noted and requested of the operator once the application has

been completed and approved.

The Authority will inform the applicant, by return fax, of the calculated costs of the intended

operations. Payment must be made by means of a bank transfer of the required amount into

the authority’s FCA account. Processing is almost immediate and may take up to a week if

there are any irregularities.

For information on required fees, please see the following attachment: Zimbabwe Aviation Fees 

3.2.2 2.2.1 Zimbabwe Harare International Airport

Harare International Airport is an international airport in Harare, Zimbabwe. It is the largest

airport in the country and serves as the base of Air Zimbabwe. The airport is operated by the

. The International Terminal at Harare International Airport Civil Aviation Authority of Zimbabwe

was opened in 2000 but the airport has not met the optimum operating capacity since. It is a

beautiful building, drawing architectural influence from the ancient buildings of Great

Zimbabwe, and finished in local materials such as black granite, etc. Due to the current

economic situation, there are fewer commercial flights in and out-bound.

This is a joint Military and Civilian Airport. The airport's runway, at 4,725 metres (15,502 ft), is

currently one of the longest in Africa. It is longer than all of the runways at OR Tambo

in Johannesburg, South Africa, with the longest runway at OR Tambo International Airport

measuring 4,418 metres (14,495 ft). The reason for this is that both are " " airports hot and high

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requiring long take-off runs. The Harare International airport is currently refurbishing and

lengthening the current runway which will result in it being the longest runaway in Africa at over

5,000 metres (16,000 ft). (Source: ) The runway is used by both the civilian The Africa Report

airport and the Air Force of Zimbabwe whose base is on the southern side of the runway.

 

Location Details

Country Zimbabwe Latitude -17.93181

Province / District Mashonaland Central Longitude 31.09285

Town or City (Closest)

Harare Elevation (ft and m) 4,887 ft / 1,490

m

Airfield Name Harare International

AirportIATA and ICAO Codes

IATA: HRE

ICAO: FVHA

Open From (hours) 08:00     Open To (hours) 18:30

 

 

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Runways

Runway #1

Runway Dimensions Length 4,725 m X Width 46 m

Orientation 050°

Surface Asphalt

 

The second runway is underused but still operational.

Runway #2

Runway Dimensions Length 4,725 m X Width 46 m

Orientation 230°

Surface Asphalt

Helicopter Pad(s)

Helicopter Landing Pads are not a formal/designated facility at the Harare International Airport.

If prior arrangements are made then provision will be made for an informal landing zone. The

strength of the apron is such that it can carry the largest of helicopters.

The helipads are not located for commercial use and are situated across the runway on the

military base. However, the runway can be used for any heli-operations.

Helipad #1

Present (Yes / No) No

Largest helicopter that can land Mil Mi-26 : 123,455 lb (56,000 kg)

Width and Length (metres) Apron/landing strip can be used

Surface Concrete

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Airport Infrastructure Details

Harare International is fully compliant with international standards and has the capacity to

handle regional traffic should it be required.

The new International Terminal can handle up to 3 million passengers per year. The volume

could be increased if the African Open Skies (Yamasukp Agreement) policy could be used

effectively as currently a number of bi-lateral agreements are in the works to allow fellow

African nations and Zimbabwe to utilize the facilities in each other’s countries.

National Handling Services (NHS) is currently offering a 6 month free operating service to any

new airlines starting up in Zimbabwe. The best year in terms of performance was 1997 when

1,355,240 passengers and 41,450 aircraft passed through Harare International. 2009 was the

worst economic year ever recorded for the airport in every area. The person in charge is Mr.

Waniwa (+263773225404).

Customs Yes JET A-1 fuel Yes

Immigration Yes AVGAS 100 Yes

Terminal Building Yes Single Point Refueling Yes

Passenger Terminal Yes Air Starter Units Yes

Cargo terminal Yes Ground Power (mobile) Yes

Pax transport to airfield Yes Ground Handling Services Yes

Control Tower Yes Latrine Servicing Yes

Weather Facilities Yes Fire Fighting Category (ICAO) Category: 9

Catering Services Yes Firefight & Equipment Yes

Base Operating Room No Parking Ramp Lighting Yes

Airport Radar Yes Approach & Runway Lights Yes

NDB Yes VOR Yes

ILS Yes Crash Crew Yes

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IFR procedures Yes De-icing Equipment Yes

Passenger and Cargo Performance Indicator

Performance for 2012 Annual Figures Monthly

Total aircraft movements 12,218  

Total passengers 494,202  

Total capacity of the airport 300,000 mt  

Current activity of the airport 112,000 mt (2014) 2014 Monthly Activity

Airport Operating Details

There are two companies that operate out of the Harare International Airport covering the

ground handling services: AGS (a private company) and NHS, which is government owned and

operated.

Operating Details

Maximum sized aircraft which can be offloaded on bulk cargo:

IL76, B777 – (capacity 9)

Maximum sized aircraft that can be offloaded on pallet

IL76, B777 – (capacity 9)

Total aircraft parking area (m²) 6 bays cater for 11 aircraft (m 2

not given)

Storage Area (mt) 150,000 – 500,000 mt

Cold Storage Area: 40 mt

Cargo Handling Equipment Available (Yes / No) Yes

Elevators / Hi Loaders (Yes / No) Yes

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Operating Details

Can elevators / hi loaders reach the upper level of a B747 (Yes / No)

Yes

Loading Ramps (Yes / No) Yes

Forklifts 2ton x 2, 3ton x 2, 5ton x 3, 7ton

x 2

Storage Facilities

National Handling Services storage capacity is directly linked to the contract (i.e. number of

flights, size, quantity and type of cargo). The facilities have not been maintained but have the

capacity to handle any humanitarian requirements.

Airfield Cost

Services charges are negotiable depending on frequency and type of aircraft. Official charges

are not easy to come by until flight schedules have been provided.

For more information on costs, please see the following attachment: Aircraft Servicing Charges

Navigation Charges

Please use: Distance (NM) x Weight Factor x US$20 when calculating fees.

Aircraft Weight - MTOW (kg)

Landing USD - $ Night Landing USD - $

Parking Handling Charges

0 7,500 15-50 15-50 15 780

7,501 100,000 50-480 50-480   857-

2,248

100,001 and over

Fixed charge @

US$480 + US$5/ton

over

Fixed charge @

US$480 + US$5/ton

over

  3,963-

7,714

Note 1: Night landing hours are between 1800 - 0600 hours

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Aircraft Weight - MTOW (kg)

Landing USD - $ Night Landing USD - $

Parking Handling Charges

Note 2: Parking less than 3,000 kg is free for first 3 hours. Any parking over 3 hours will be charged as a 24 hour period thereafter.

Note 3: All of these charges are administered by the CAAZ and are the same for all airports in Zimbabwe

Fuel Services Charges

Fuel is available through prior arrangement. BP/Shell and Total have signed a Joint Venture in

operating the storage facilities at Harare International and all queries need to be directed

through their respective head offices.

Reference should be made to schedules in ADZ for types of fuel and oil held at Bulawayo/J.M

Nkomo, Charles Prince Chiredzi/Buffalo Range, Kariba, Harare and Victoria Falls airports. At

small aerodromes, fuel stocks may be limited or not available, except by prior arrangement.

Moreover requirements of operators are continually changing and it is therefore not possible to

publish permanent information of fuel, other than at those listed above.

  Price per Unit Fuel Capacity

Jet A-1 US 0.85 1,100,000 L

Avgas US 1.50 45,000 L

Cargo Terminal Charges

Cargo Handling charges are subject to negotiation depending on frequency, load type and size

through both the NHS and AGS. AGS offers very efficient services across the board and have

all equipment suitable for every plane size. NHS has similar facilities and may be more cost

effective even if their services are less professional.

Scheduled flights are open to negotiation of charges as per contract. The frequency of flights

allows for discounts. For further queries please contact Mr. V. Moyo at +263(04)575561/2 or

+263(0)772101287.

Import Rate US$ / kg

Handling Charge per kg 1-20 kg = US$35

21-100 kg = US$50

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Import Rate US$ / kg

101-500 kg = US$60

501-1,000 kg = US$95

1,001-5,000 kg = US$190

5,001-10,000 kg = US$300

10,000 kg - above = US$700

Break Bulk Fee US$15

Diplomatic Mail US$50

Strong Room - per consignment US$50 (valuables and vulnerables)

Cold Storage Fee US$0.05 / kg / calendar day

Delivery outside normal working hours

50% surcharge

Preparation of substitute AOA - Invoice - Receipt

US$1 / phone call (AOA system down – till further

notice)

Storage per kg per day - Grace period? hours

48 hours free

Export Rate US$ / kg

Handling charges - Unpalletized cargo

Comprehensive charges – breaking bulk services

costs are prohibitive

International Air WayBill US$10

Local Air WayBill N/A

Air Way Bill Amendment - Cancellation

US$5-adaptation of bill / US$10-Cancellation

Air Way Bill Documentation Service offered free of charge

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Import Rate US$ / kg

Diplomatic Mail US$50

Storage charges per kg per day TBA (on negotiation)

Security

The security offered at Harare International comprises a military base to the south and eastern

perimeters of the airfield as well as a ZRP component within the terminals. The various private

handling, perishables and broking companies on the northern side provide their own private

security which complies with the Airport Authorities.

The security condition at the airport is considered Good.

 

Companies Available 

Information on some aviation service providers can be found at: AZFreight.com

There are 2 separate companies conducting Ground Handling Services – AGS (Aviation

Ground Services) are a private company and are in competition with the government run NHS.

Both offer warehousing and equipment options but the service differs. NHS also conducts

passenger and aircraft services.

For more contact information for airport companies at Harare International Airport, please see

the following links:

Harare Airport Contacts

4.5 Zimbabwe Airport Company Contact List (see page 138)

3.2.3 2.2.2 Zimbabwe Kariba International Airport

 

The airport is located 7 miles east of Kariba Dam. The runway strength is PCN21/F/D/Y/U.

Flight procedures are available. No aircraft is allowed to fly below 3,000 ft altitude within the

radius of 1 nm of the Kariba Dam wall. Obstacles near the airport include a line of hills and

transmission lines.

Contact information:

Tel: +263(061)2912

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Airport Details

Country Zimbabwe Latitude -16.51944

Province / District Mashonaland Longitude 28.885

Airport Name Kariba International Elevation (ft) 1,076 ft

(33.2°C)

IATA & ICAO codes

FUKB Surface Bitumen

Town or City (closest)

Kariba Runway Condition Good

NGO / UN (on ground)

N/A Passenger / Cargo Security Screening (Yes / No)

Yes

Runway Dimension

Length 1,650 m X

Width 18 m Ground Handling (Yes / No) No

Refueling Capacity Yes, Single point

refueling capabilityRunway Lighting (Yes / No) No

Runway Heading N/A Fire Fighting Equipment (Yes / No)

Yes

Air Traffic Control (Yes / No)

Yes Windsock (Yes / No) Yes

Weather Information (Yes / No)

Yes Aircraft Parking space (Yes / No)

N/A

Navigation Aids (Yes / No)

N/A Security (Yes / No) Yes

For a diagram of this airport, please see the following attachment: Kariba International Airport

Diagram

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Fuel Services Charges

  Price per Unit

Jet A-1 N/A, Only available by arrangement

Avgas N/A, Only available by arrangement

3.2.4 2.2.3 Zimbabwe Victoria Falls International Airport

This is primarily a tourist destination and has international standards as it is an international

destination. Runway strength is PCN28/F/B/X/S. Basic flight procedures are available for

aircraft flying over Victoria Falls. Obstacles at the airport include trees within elevation of 3,545

feet at Runway 12 and trees within an elevation of 3,512 feet at Runway 30. 

Airport Details

Country Zimbabwe Latitude -18.09306

Province / District Matabeleland Longitude 25.84028

Airport Name Victoria Falls Elevation (ft) 3,596 ft

(28.5°C)

IATA & ICAO codes

FVFA Surface Bitumen

Town or City (closest)

Victoria Falls Runway Condition Good

NGO / UN (on ground)

N/A Passenger / Cargo Security Screening (Yes / No)

N/A

Runway Dimension

Length 2,286 m X

Width 30 m Ground Handling (Yes / No) No

Refueling Capacity Yes- Single point

refueling capabilityRunway Lighting (Yes / No) No

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Airport Details

Runway Heading Orientation-12/30 Fire Fighting Equipment (Yes / No)

Yes

Air Traffic Control (Yes / No)

Yes Windsock (Yes / No) N/A

Weather Information (Yes / No)

Yes Aircraft Parking space (Yes / No)

N/A

Navigation Aids (Yes / No)

N/A Security (Yes / No) Yes

For a diagram of this airport, please see the following attachment: Victoria Falls International

Airport Diagram

Fuel Services Charges

  Price per Unit

Jet A-1 N/A, Only available by arrangement

Avgas N/A, Only available by arrangement

3.2.5 2.2.4 Zimbabwe Hwange International Airport

This runway primarily caters to the tourist industry around Hwange Safari Area and is located

35 nw South East of Hwange Town. Runway strength is PCN 25/F/B/X/Y.

Contact information:

Tel: +263 81313/4 

Airport Details

Country Zimbabwe Latitude -18.63278

Province / District Matabeleland Longitude 27.00806

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Airport Details

Airport Name Hwange

International AirportElevation (ft) 3,543 ft

(32.3°C)

IATA & ICAO codes FVWN Surface Bitumen

Town or City (closest)

Hwange Runway Condition Good

NGO / UN (on ground)

N/A Passenger / Cargo Security Screening (Yes / No)

N/A

Runway Dimension Length 4,600 m X

Width 30 m)Ground Handling (Yes / No) No

Refueling Capacity No Runway Lighting (Yes / No) No

Runway Heading Orientation-08/26 Fire Fighting Equipment (Yes / No)

Yes

Air Traffic Control (Yes / No)

Yes Windsock (Yes / No) N/A

Weather Information (Yes / No)

Yes Aircraft Parking space (Yes / No)

No

Navigation Aids (Yes / No)

No Security (Yes / No) Yes

For a diagram of this airport, please see the following attachment: Hwange International Airport

Diagram

Fuel Services Charges

  Price per Unit

Jet A-1 N/A, Only available by arrangement

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  Price per Unit

Avgas N/A, Only available by arrangement

Royalties / Non Objection Fees (NOFs)

According to the Aeronautical Information Zimbabwe publication, an aircraft with a maximum all

up weight (MAUW) or gross take-off weight of 40,000 kg to 70,000 kg pays landing fees of

$250 to $350.

For more information, please see the . Civil Aviation Authority of Zimbabwe website

 

3.2.6 2.2.5 Zimbabwe Charles Prince National Airport

Airport Details

Country Zimbabwe Latitude -17.7525

Province / District Mashonaland Central Longitude 30.9225

Airport Name Charles Prince Elevation (ft) 4,850 ft

(29.3°C)

IATA & ICAO codes

FVCP Surface Bitumen

Town or City (closest)

Harare Runway Condition Good

NGO / UN (on ground)

N/A Passenger / Cargo Security Screening (Yes / No)

Yes

Runway Dimension

R1 Length 1,200 m X

Width 17 m

R2 Length 925 m X

Width 18 m 

Ground Handling (Yes / No) N/A

Refueling Capacity

Yes-Single point

refueling capabilityRunway Lighting (Yes / No) No - Both

R1 & R2

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Runway Heading R1 Orientation- 06/24

R2 Orientation- 14

/32

Fire Fighting Equipment (Yes / No)

Yes

Air Traffic Control (Yes / No)

Yes Windsock (Yes / No) No

Weather Information (Yes / No)

No Aircraft Parking space (Yes / No)

Yes

Navigation Aids (Yes / No)

NDB (Non-

Directional Beacon)Perimeter fencing (Yes / No) Yes

Please see the following attachment for a diagram of the Charles Prince airport: Charles Prince

National Airport Diagram

Fuel Services Charges

  Price per Unit

Jet A-1 N/A, Only available by arrangement

Avgas N/A, Only available by arrangement

3.2.7 2.2.6 Zimbabwe Chiredzi Buffalo Range National Airstrip

 

This airstrip is located 20 km / 6 nm from Chiredzi town. The old runway to the south of the

existing runway is now a taxiway.

Contact information: 

Tel: +263(031)2444/819

 

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Airport Details

Country Zimbabwe Latitude -21.00861

Province / District Masvingo Longitude 31.57944

Airport Name Chiredzi Buffalo Range Elevation (ft) 1,421 ft

(32.9°C)

IATA & ICAO codes

FVCZ Surface Bitumen

Town or City (closest)

Chiredzi – 20 km Runway Condition Good

NGO / UN (on ground)

N/A Passenger / Cargo Security Screening (Yes / No)

Yes

Runway Dimension

Length 1,578 m X Width

30 mGround Handling (Yes / No) No

Refueling Capacity

Yes-Single point

refueling capabilityRunway Lighting (Yes / No) No

Runway Heading Orientation-14/32 Fire Fighting Equipment (Yes / No)

Yes

Air Traffic Control (Yes / No)

Yes Windsock (Yes / No) Yes

Weather Information (Yes / No)

Yes Aircraft Parking space (Yes / No)

Yes

Navigation Aids (Yes / No)

Flares are used for

lighting on park rampPerimeter fencing (Yes / No) No

For a diagrame of the airstrip, please see the following attachment: Chiredzi Buffalo Range

Airstrip Diagram

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Fuel Services Charges

  Price per Unit

Jet A-1 N/A, Only available by arrangement

Avgas N/A, Underling refueling now available

3.2.8 2.2.7 Zimbabwe JM Nkomo Airport

The JM Nkomo Airport's Runway Strength is 21/F/C/Y/N. Obstacles include: Electricity pylons

23 meters high along PWY31 and are 2,300 m from threshold of runway 31.

Airport Details

Country Zimbabwe Latitude -20.0175

Province / District Matabeleland Longitude 28.625

Airport Name JM Nkomo Airport Elevation (ft) 4,366 ft

(29.6°C)

IATA & ICAO codes

FUBU Surface Bitumen

Town or City (closest)

Bulawayo Runway Condition Good

NGO / UN (on ground)

N/A Passenger / Cargo Security Screening (Yes / No)

Yes

Runway Dimension

R1 Length 2,588 m X

Width 45 m

R2 Length 1,347 m X

Width 30 m

Ground Handling (Yes / No) Yes

Refueling Capacity Yes, Single point

refueling capabilityRunway Lighting (Yes / No) Yes

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Airport Details

Runway Heading Orientation R1: 13/31

Orientation R2: 02/20Fire Fighting Equipment (Yes / No)

Yes

Air Traffic Control (Yes / No)

Yes Windsock (Yes / No) Yes

Weather Information (Yes / No)

Yes Aircraft Parking space (Yes / No)

Yes

Navigation Aids (Yes / No)

Yes Perimeter fencing (Yes / No) Yes

For a diagram of the airport, please see the following attachment: JM Nkomo Airport Diagram

Fuel Services Charges

  Price per Unit

Jet A-1 N/A, Only available by arrangement

Avgas N/A, Only available by arrangement

3.2.9 2.2.8 Zimbabwe Masvingo Airport

 

The Masvingo airport is not currently being used for commercial business. However, the airport

can receive small to medium sized planes.

Airport Details

Country Zimbabwe Latitude -20.05528

Province / District Masvingo Longitude 30.85889

Airport Name Masvingo Elevation (ft) 3,596 ft

(28.5°C)

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Airport Details

IATA & ICAO codes

FMVM Surface R1:

Bitumen

R2: Grass

Town or City (closest)

Masvingo Runway Condition Good

NGO / UN (on ground)

N/A Passenger / Cargo Security Screening (Yes / No)

N/A

Runway Dimension

R1: Length 1,726 m X

Width 18 m

R2: Length 1,200 m X

Width 17 m

Ground Handling (Yes / No) No

Refueling Capacity Yes: Single point

refueling capabilityRunway Lighting (Yes / No) Yes

Runway Heading N/A Fire Fighting Equipment (Yes / No)

Yes

Air Traffic Control (Yes / No)

Yes Windsock (Yes / No) Yes

Weather Information (Yes / No)

Yes Aircraft Parking space (Yes / No)

No

Navigation Aids (Yes / No)

Yes Perimeter fencing (Yes / No) Yes

For a diagram of this airport, please see the following attachment: Masvingo Airport Diagram

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Fuel Services Charges

  Price per Unit

Jet A-1 N/A, Only available by arrangement

Avgas N/A, Only available by arrangement

3.3 2.3 Zimbabwe Road Network

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Zimbabwe Roads

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Zimbabwe Roads

Road transport is the dominant means of transport in Zimbabwe. Most of the traffic and trade

(80% by volume) is transported by road. More than 70% of Zimbabwe regional trunk roads and

primary roads were built in the 1960's and early 70's and most of them have exceeded their 20

year design life. Lack of financial resources to reconstruct or rehabilitate the aging road network

and the unavailability of good quality gravel is compounding the problem.

Zimbabwean roads are managed, maintained and operated by the Zimbabwe National Road

Administration (ZINARA). ZINARA is responsible for managing the Road Fund and disbursing

to the following road authorities: Department of Roads in the Ministry of Transport and

Infrastructure Development, responsible for trunk roads; Rural District and Urban Councils,

responsible for urban roads; and the District Development Fund, responsible for rural roads.

The country's national highways are currently undergoing dualisation albeit at a slow pace due

to funding constraints. Large requirements in support of road maintenance have necessitated

the introduction of toll gate fees to complement the limited national budget resources. The

introduction of toll fees has provided additional resources for the maintenance and rehabilitation

of the Zimbabwean road network. Paved roads link the major urban and industrial centres, but

the condition of urban roads and the unpaved rural road network has deteriorated significantly

over the years for lack of maintenance.

The country has a lot of haulage trucks that are readily available for lease and use by UN,

NGOs, the private sector as well as government. WFP and partners have databases for such

service providers. Seasonal demands and supply variations have little effects on the transport

rates. Fuel price hike has a knock on effect on the transport charges.

 

For contact information for the relevant government authorities, please see the following link: 

4.1 Zimbabwe Government Contact List (see page 118)

For more information on the Zimbabwe road network, please see the following attachment: 

Additional Zimbabwe Road Network Information

3.3.1 Distance Matrix

Distances from Capital City to Major Towns (km)

  Harare Bulawayo  Gweru  Mutare  Chinhoi  Masvingo  Beitbridge Vic Falls

Harare   439 275 263 115 292 580 878

Bulawayo 439   164 577 425 280 321 439

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Distances from Capital City to Major Towns (km)

Gweru  275 164   405 261 164 403 603

Mutare 263 577 405   378 297 585 1,016

Chinhoyi  115 425 261` 378   407 664 864

Masvingo 292 280 164 297 407   288 719

Beitbridge 

580 321 403 585 664 288   760

 Victoria Falls

878 439 603 1,016 864 719 760  

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3.3.2 Travel Time Matrix

Travel Time from Capital City to Major Towns (Hrs)

  Harare Bulawayo  Gweru  Mutare  Chinhoi  Masvingo  Beitbridge Victoria Falls

Harare   5 hrs 3 hrs 3 hrs 1.2 hrs 3 hrs 6 hrs 10 hrs

Bulawayo 5 hrs   2 hrs 6 hrs 5 hrs 3 hrs 3 hrs 5 hrs

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Travel Time from Capital City to Major Towns (Hrs)

Gweru  3 hrs 2 hrs   4 hrs 3 hrs 1.5 hrs 4 hrs 6 hrs

Mutare 3 hrs 6 hrs 4 hrs   4 hrs 3 hrs 6 hrs 11 hrs

Chinhoyi  1.2

hrs

5 hrs 3 hrs 4 hrs   4 hrs 7 hrs 9 hrs

Masvingo 3 hrs 3 hrs 1.5 hrs 3 hrs 4 hrs   3 hrs 8 hrs

Beitbridge 

6 hrs 3 hrs 4 hrs 6 hrs 7 hrs 3 hrs   8 hrs

 Victoria Falls

10 hrs 5 hrs 6 hrs 11 hrs 9 hrs 8 hrs 8 hrs  

3.3.3 Road Security

The road security in Zimbabwe is classified as Good. 

3.3.4 Weighbridges and Axle Load Limits

Weighbridges can be found across the country but those that affect road transport can be found

at each border crossing. Here the V.I.D. will inspect trucks and those they assess to be

overweight are weight at their respective depots.

Axle load limits (kg)

 

Gross Vehicle Mass (in any case) 56,000

Truck with 1 axle 8,000

Truck with 2 axles 18,000

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3.3.5 Road Class and Surface Conditions

Road Classifications

By Use there are four classes of roads: 

Regional Trunk Road Network-Provides vital links to provincial capitals and connects

Zimbabwe to its neighbouring countries

Primary Road-Provides links to urban centres and provincial centres

Secondary Road-Provides link between service centre, growth points and primary roads

Feeder Road-These are inter district and provide links to rural service centres

Total road lengths in Zimbabwe come to 97,267 km. Paved roads make up 18,481 km (20.4%

surfaced, 14% gravel), and unpaved roads amount to 78,786 km (65.6% earth roads). The

following table shows distribution of roads by authority:

Road Authority Surfaced (km) Gravel (km) Earth (km) Total (km)

Department of Roads 8,900 7,577 1,985 18,462

Urban Councils 8,164 26 4 8,194

Rural District Councils 356 2,133 33,988 36,477

District Development Fund   2,161 19,914 22,075

TOTALS 17,420 11,897 55,891 7,577

Classification Administering Agency

Regional Roads The Department of Roads (Ministry of Transport)

Primary Roads The Department of Roads (Ministry of Transport)

Secondary Roads The Department of Roads (Ministry of Transport)

Tertiary Roads Rural District Councils

Urban Roads Municipalities  or Rural District Councils

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There are 88,100 km of classied roads in Zimbabwe, 17,400 km of which are paved. About 5%

of the network is classied as primary roads and has some of the most trafcked arterials that link

Zimbabwe with its neighbours. A portion of the Pan-Africa Highway passes through Zimbabwe.

This part of the road network plays a major role in the movement of the country’s imports and

exports as well as transit freight.

Some 14% of the network is classied as secondary roads that link the main economic canters

within the country, enabling internal movement of people and goods. The primary and

secondary roads are collectively referred to as the trunk road system; they carry over 70% of

the vehicular trafc (measured in vehicle kilometres) and they are managed by the Department

of Roads (DoR). A little more than 70% of the network is made up of tertiary feeder and access

roads that link rural areas to the secondary road network. These are managed by the District

Development Fund (DDF) and by the District Councils (DC).

The tertiary access roads, together with the unclassied tracks, typically with trafc volumes

below 50 vehicles per day, provide for the intra-rural access movements. They link rural

communities to social economic amenities, such as schools, health centres, and markets, and

enable government services to reach rural areas. The remaining 9% of the network are urban

roads managed by urban councils. The road density in Zimbabwe is about 0.23 km per square

km. This is high compared with many developing countries; it is comparable to that of the high

income, non-OECD countries and lower middle-income countries. Only OECD countries have a

substantially higher road density than Zimbabwe.

The implication is that a relatively high proportion of the population has access to the road

network of the country. Moreover, Zimbabwe has a very substantial road network relative to its

gross domestic product (GDP). The replacement value of the road network asset is estimated

at about $10 billion, equivalent to almost three times the current level of GDP. This ratio is high

in comparison with many developing countries, and it gives some insight into the current large

economic burden of maintaining the road network.

The Department of National Parks and Ministry of Lands have roads within their jurisdiction but

these are considered as private since they are not declared roads.

The Department of Roads design surfaced roads for a 20 year Design Life; however, many

roads have outlived their design life. The Department of Roads classifies its roads by surface

type, by estimated traffic during its design life and use. By surface type the following classes

apply:

Wide Mat Surfaced Shoulders (WMSS) 12 m surfacing width with 12 m formation width

Wide Mart Gravel Shoulders (WMGS) 10 m surfacing width with 12 m formation width

Narrow Mart (NM) 7 m surfacing width with 10 m formation width

Zimbabwe

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Gravel (GR) no surfacing with 8 m formation width

Earth (ER) -

The other type of classification is by Estimated Traffic based on Equivalent Standard Axles

of  10 tons per axle during the 20-year design life of the road:

 

Class

 

Meaning

Cost (based on last recorded figures(Z$ 000 000 000) – now null and void due to dollarization

3M 3 million standard axles over twenty

years

20

1M 1 million standard axles over twenty

years

15

0.3M 3 hundred thousand standard axles

over twenty years

12.5

0.1M 1 hundred thousand standard axles

over twenty years

7.5

 

Following is a table showing distribution by surface type and respective Province (km):

Province WMSS WMGS NM GR ER TOTAL

Manicaland 507.4 707.1 71.4 1,178 283.1 2,747

Mashonaland central 102.8 531.9 231.2 844.2 83 1,793.1

Mashonaland east 143.1 626.3 195.9 654.3 194.3 1,813.9

Mashonaland west 307.7 717.8 295.5 1,037.7 17 2,375.7

Masvingo 177.2 863.1 74 938.9 82.7 2,135.9

Matabeleland North 51.8 777.3 464.6 1,256.4 406.9 2,957

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Province WMSS WMGS NM GR ER TOTAL

Matabeleland South 221.9 618.9 100.2 866.9 425.7 2,233.6

Midlands 188 758.1 167 800.7 492.7 2,406.5

TOTAL KMS 1,699.9 5,600.5 1,599.8 7,577.1 1,985.4 18,462.7

 

The Regional Trunk Road Network (RTRN) has a total of 3,174.9 km, of which 2,573.9 km (81%) have outlived the 20 year design life but have maintained a good condition due to spot

rehabilitation where necessary. The following table shows trunk road network:  

Road Linking Neighboring Country Distance (km) Age (years)

Harare-Chirundu Zambia 352.1 30

Harare-Nyamapanda Mozambique 237.5 32

Harare-Mutare Mozambique 262.8 49

Harare-Masvingo South Africa 292.3 54

Harare-Gweru* Internal 275.3 52

Mvuma-Gweru* Internal 82.8 23

Masvingo-Beitbridge South Africa 282.4 32

Gweru-Bulawayo* Internal 164 50

Bulawayo-Beitbridge South Africa 321.7 50

Bulawayo-Plumtree Botswana 110.4 52

Bulawayo-Victoria Falls Zambia/Botswana 438.8 52

Mutare-Forbes border Mozambique 8.3 32

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Road Linking Neighboring Country Distance (km) Age (years)

Rutenga-Boli-Sango Mozambique 150 >25

Chivhu-Nyazura* Internal 196.6 25

NB: * implies roads linking provincial capitals.

 

Bridges

Bridges built within the primary road network are full operational throughout the year. One

bridge on the route between Chiredzi and Tanganda Holt crossing theSaveRiveris low enough

for water to flood the road in an event of a flash flood. Secondary roads regularly succumb to

flooding in the wet months. TheVictoria Falls, Birchenough, Otto Beit (Chirundu) and Beit

(Beitbridge) bridges have stood the test of time but are closed when there is a need for

maintenance. Security is very tight on all bridges by both the host country i.e.Zimbabweand the

neighbouring nations.

Transport Corridors

Transport corridors correspond to the international corridors as described below.

Beitbridge –Harare

Beitbridge –Bulawayo

Beitbridge – Mutare

Mutare –Harare

Plumtree –Bulawayo

Plumtree –Harare

Chirundu –Harare

Harare – Nyamapanda

More information on Zimbabwe road classifications, transport corridors, bridges, weighbridges,

etc., please see the following attachment:   Additional Zimbabwe Road Network Information

3.4 2.4 Zimbabwe Railway Assessment

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Zimbabwe Railways

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Zimbabwe Railways

The rail system was built in the early 1900’s (part of it represents a segment of the Cape-Cairo

railway) and has not been revamped since. As a result of 100 years of use, a number of

sections are deteriorating with the track cracking and the foundations sagging. Lack of

maintenance has led to faulty points resulting in numerous derailments.  The National Railways

of Zimbabwe (NRZ) employed 17,000 staff in the late 1980’s, but today only 4-6000 employees

are on hand. Vandalism has paralyzed the communications systems and only shunting is

possible with the electric locomotives in urban areas – two way radios are used to facilitate train

movements between towns. The geographical spread of the network makes it almost

impossible to adequately protect and guard. Four million running tons is possible with the

current capacity but this is yet to be proven.

The NRZ is the parastatal railway of Zimbabwe. NRZ operates about 3,000 km of rail at the

1.067 m gauge providing passenger and freight services. NRZ has an important transit function

in the southern part of Africa and is well linked with neighbouring countries: toward the north, at

Victoria Falls, the system links to the Zambia Railways, crossing the Victoria Falls Bridge.

Towards the Indian Ocean, the system links to the Beira Railroad Corporation in Mozambique.

A second line towards Mozambique reaches Maputo. To the west, a connecting line link ups to

Botswana Railways to reach South Africa, eventually reaching Durban and Cape Town. A

direct line to South Africa is provided from Bulawayo by the Beitbridge Bulawayo Railway. The

electrified (25kV AC) 313 km Gweru-Harare section has been seriously vandalized and the

electric trains have since stopped operating.

The rail sector in Zimbabwe is in dire need of recapitalisation as the wagons, locomotives,

tracks and signalling systems are all antiquated and in need of replacement. The NRZ has also

suffered of the general decline of the country's economy. Neglect of maintenance, lacking

spare parts and overdue replacement of equipment have led to a situation where only part of

the railroad net is in good condition and equipment problems have led to reduced service.

Steam locomotives have been reintroduced since 2004 as coal is in relatively good supply,

while diesel must be imported and electricity shortages are common. Further, the company is

seriously indebted, making it impossible to solve this situation without external help. Goods

transport has declined, from 18 million tonnes in 1998 to 4 million tonnes in 2015.

The NRZ network is divided in three operational regions:

Eastern Region: Mutare – Harare - Chinhoyi axis, with a branch line to Bindura/

Shamva

Midlands Region: Somabhula – Harare with branch line to Masvingo and Redcliff

Southern Region: Beitbridge – Rutenga – Dabuka and Chicualacuala – Rutenga;

Dabuka – Mpopoma – Victoria Falls

For contact information, please see the following links: 

 4.1 Zimbabwe Government Contact List

Zimbabwe

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For more information on the Zimbabwe railway network, please see the following attachment: 

Additional Zimbabwe Railway Information

3.4.1 Travel Time Matrix

Travel Time from Capital City to Major Towns (Hours / Days)

  Harare Kadoma Kwekwe  Gweru Bulawayo 

Mutare Chinhoyi V Falls

Harare    2hr 4hr  6hr   8hr 3hr  2hr  18hrs 

Kadoma  2hr    1hr  2hr  6hr  5hr  5hr  16hr

Kwekwe   4hr  1hr    1hr  4hr  7hr  6hr  15hr

Gweru   6hr  2hr  1hr    2hr  8hr  8hr  10hr

Bulawayo   8hr  6hr  4hr  2hr    12hr  10hr  6hr

Mutare   3hr  5hr  7hr  8hr  12hr    5hr 24hr 

Chinhoyi   2hr  5hr  6hr  8hr  10hr  5hr    20hr

V Falls  18hr  16hr  15  10hr  6hr  24hr  20hr  

3.4.2 Capacity Table

Rail Operator Capacity

  NRZ BBR

Operates on (lines)   1

Locomotives (electric/diesel/steam) 10 10

Freight Wagons (flat bed) / size 255  

Freight Wagons (high-sided)/size 3,560  

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Rail Operator Capacity

Freight Wagons (drop-side)/size 1,074  

3.4.3 Key Route Information

Standard Route Information

  Route A

 Harare- To Bulawayo

Route B

Bulawayo – To Vic Falls

Route C

Harare – To Mutare

Route D

 Beitbridge – To Bulawayo

Track gauge 1.067 1.067  1.067  1.067 

Total track distance (single and/or double)

450km 440km  280km  317km

Total track travel time 5hrs 5hrs 3hrs 3.5hrs

Maintenance (Good, marginal, bad)

Bad Bad  Marginal  Marginal 

Companies-consortiums operating on line

One One  One  One 

Traffic frequency (monthly/weekly/daily)

Daily Daily  Daily  Daily 

Security (Good, marginal, bad)

Good Good  Good  Good 

Main stations (Add details below)

Gweru,

Kadoma,

Kwekwe

Lupane,

Hwange 

Marondera,

Rusape

Gwanda

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3.4.4 Key Stations

Key Station Information

  Station Name Station Name Station Name

Location Harare  Bulawayo  Beitbridge 

Contact Information marketing1@nrz.

co.zw 

marketing1@nrz.

co.zw 

 marketing1@nrz.

co.zw

Connections with other

transport means

(road/waterways/air)

Rail, Road, Air  Rail, Road, Air   Rail, Road  

Storage Capacity

(square meters and cubic meters)

20,000m  2 15,000m  2 3,000m  2

Handling Equipment Manual   Manual Manual 

Handling Capacity:

TEU / Hour

200mt 

TEU outsourced

100mt 

TEU outsourced

20mt 

TEU outsourced

Zimbabwe

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3.5 2.5 Zimbabwe Waterways Assessment

Zimbabwe

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Zimbabwe Waterways

Zimbabwe

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Zimbabwe Waterways

There are no major water transport facilities of any significance available in Zimbabwe. There is

a small ferry passenger service on Lake Kariba plying between Mlibizi and Kariba which is used

mainly for recreational activities. 

For contact information, please see the following links:

4.1 Zimbabwe Government Contact List

3.5.1 Company Information

There is no waterway transport for cargo available in Zimbabwe.

3.5.2 Port Information

Binga, Kariba are the only ports in Zimbabwe. However, there is nothing of logistical

importance at these ports. 

 

3.6 2.6 Zimbabwe Storage Assessment

Zimbabwe has a sensitive political and economic climate. However, the country is endowed

with functional and effective logistics systems. Zimbabwe has a well-developed expertise in the

field of transport and logistics, dedicated to serving both the commercial sector as well as

international humanitarian organizations. A wide range of reliable logistics services and

solutions, from the storage of general merchandise to leading-edge solutions for the supply

chain, are found in all major towns and cities. These logistics solutions and services which are

readily accessible in Zimbabwe include:

Specialized handling equipment

Computerized warehouse management

Q-HSE policy

Advanced receiving and inspection processes

Secured storage

Inventory control

Value-added services (repacking, co-packing, labelling, etc.)

Order preparation

Cross-docking

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For contact information for the storage companies, please see the following link: 4.6 Zimbabwe

Storage and Milling Company Contact List (see page 142)

For more information on Zimbabwe storage, please see the following attachment: Additional

 Zimbabwe Storage Information

3.6.1 Commercial Storage

Location Owner Available for Rent

Capacitymt / m² / m³

Type [1] Access [2]

Condition [3]

Harare Manica,

Zimbabwe

Yes 11,091 m² In-door

storage

Flat Intact

Harare National

Foods

Yes 3,735 m² In-door

storage

Flat Intact

Gweru National

Foods

Yes 4,748 m² In-door

storage

Flat Intact

Mutare GMS Yes 10,000 m² In-door

storage

Flat Intact

Beitbridge Manica,

Zimbabwe

Yes 10,000 m² Open

Storage

Flat Intact

Beitbridge Frank Collins Yes 10,000 m² Open

Storage

Flat Intact

Bulawayo IONELA Yes 8,767 m² In-door

storage

Flat Intact

Bulawayo National

Foods

Yes 3,953 m² In-door

storage

Flat Intact

Chinhoyi Northern

Holdings

    Silo Flat Intact

[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified

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[2] Warehouse Access: Raised-siding, flat

[3] Warehouse condition: Appears intact, appears damaged, under construction/repair

3.6.2 Storage Used by Humanitarian Organizations

Major humanitarian organizations in Zimbabwe (UN and local and international NGOs) lease or

hire out warehouses from commercial service providers. This is a standard practice in

Zimbabwe for both humanitarian and commercial actors on the market. Main products stored

by humanitarian organisations and NGOs include food items and Non-food items used in the

development and rebuilding of communities and assets in the communities. Adequacy,  accessibility and availability of ancillary services is not a challenge in Zimbabwe, especially if

the warehouse is located in a town or city. Use of mobile storage facilities is also common

among the NGO, UN and international organisations operating in Zimbabwe. Collaboration and

space sharing is common with humanitarian actors and this has seen savings being realised by

organisations engaging such collaborations.

The WFP Zimbabwe operation has 2 operational warehouses and several extended delivery

points run by NGOs in partnership with WFP. The warehouses are strategically located to

service the most insecure and needy parts of the country. These warehouses are located in

Harare, and Bulawayo. The Mutare and Masvingo warehouses were closed in December 2014

due to scaling down of operations. The WFP warehousing and handling service providers are

normally given 12 to 24 months contracts through a competitive process of tendering. 

Location Organization Sharing Possibility(Yes / No)

Capacitymt / m² / m³

Type [1] Access [2]

Condition [3]

Harare UNICEF Yes 7,376 m² In-door

storage

Flat Intact

Harare WHO Yes 450 m² In-door

storage

Flat Intact

Harare FAO Yes 1,500 m2 In-door

storage

Flat Intact

Harare UNFPA Yes 300 m2 In-door

storage

Flat Intact

Harare Red Cross

/IFRC

Yes 1,000 m2 In-door

storage

Flat Intact

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Location Organization Sharing Possibility(Yes / No)

Capacitymt / m² / m³

Type [1] Access [2]

Condition [3]

Harare UNDP-GF Yes 1,500 m2 In-door

storage

Flat Intact

Beitbridge IOM Yes 100 m² Open

Storage

Flat Intact

Masvingo USAID Yes 1,000 m2 In-door

storage

Flat Intact

Mutare USAID Yes 1,000 m2 In-door

storage

Flat Intact

[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified

[2] Warehouse Access: Raised-siding, flat

[3] Warehouse condition: Appears intact, appears damaged, under construction/repair

3.6.3 Public Sector Storage

The Department of Civil Protection (DCP) has a staff complement of seven officers at the Head

Office. The operations of the Civil Protection Organization are multisectoral and interdisciplinary

in scope. Their mission is to coordinate and promote strategic planning for emergencies at the

individual, community, sectoral, local authority and national levels through regulatory

mechanisms in order to provide for and ensure optimal emergency preparedness and disaster

prevention in Zimbabwe. The Mandate of DCP covers overall coordination of all stakeholders

involved in disaster risk management, promotes preparedness planning, prompts emergency

response, early recovery and rehabilitation of affected elements and advocates for integration

of disaster risk reduction into development for sustainability.

The core functions of ensuring  the attainment of optimal capacity for disaster risk management

include:

Develop and maintain a disaster risk management framework in line with international

best practice

To strengthen coping capacities of the general public in relation to the country’s risk

profile

To develop mechanisms to address the identified gaps in the above functions

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Location Ministry / Agency

Use Possibility(Yes / No)

Capacitymt / m² / m³

Type [1] Access [2]

Condition [3]

All

Provinces

and districts

Department of

Civil Protection

No +/-

1,000 m2Semi-

permanent

structure

Yes Outdoor

[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified

[2] Warehouse Access: Raised-siding, flat

[3] Warehouse condition: Appears intact, appears damaged, under construction/repair

For more information, please see the . Civil Protection Directorate of Zimbabwe website

3.6.4 Cold Chain

The cold chain is comprised mainly of private companies as the Government Cold Storage

Commission (CSC) is facing liquidation as a result of poor management.

Location Organisation / Owner

Type [1] Cooling /  Power [2]

Total Capacitymt

Condition

Harare Seedex Ent. Refrigerator Compression 300 mt Good

Harare Zenith Distr. Cold room

neg.

Compression 250 mt Good

Harare Crest Cold room

neg.

Compression 700 mt Good

Harare/Masvingo

/Chinhoyi

Cold Storage

Co.

      Poor

Harare Colcom Cold room

neg.

Compression   Good

Mutare Crest Cold room

neg.

Compression 180 mt Good

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Location Organisation / Owner

Type [1] Cooling /  Power [2]

Total Capacitymt

Condition

Mutare Crest Cold room

neg.

Compression 240 mt Good

Mutare Badhella W

/Salers

Cold room

neg.

Compression 75 mt Good

[1] Cold Room Positive, Cold Room Negative, Refrigerator, Freezer,

[2] Compression, Absorption, Solar, Other, unspecified

 

For more information on Zimbabwe storage, please see the following attachment: Additional

Zimbabwe Storage Information

3.7 2.7 Zimbabwe Milling Assessment

The milling capacity of the country is commendable. There are several players in the market

who are able to handle large amounts of tonnage. The infrastructure for milling is still in place

albeit after eleven years of poor maintenance and underutilization. The facilities will need

extensive refurbishment should there be an interest in redeveloping this industry. Below is an

example of the National Foods infrastructure.

3.7.1 Milling Company National Foods Ltd

National Foods have possibly the best and most comprehensive milling related facilities within

the country. The network and infrastructure was designed to accommodate the farming

capacity and national demand for both storage and milling.

Company Name & Address Contact Names & Email Telephone & Fax

National Foods Holdings Limited

10 Stirling Rd, Workington

Harare

Name: Michael Lashbrook

Title: Chief Executive Officer

Email: [email protected].

zw

Web: www.natfood.co.zw

Tel: (+263) 4 781182-

91

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Company Name & Address Contact Names & Email Telephone & Fax

Summary of Role and Services:

National Foods is the country's leading producer of maize roller meal, super refined meal and

wheat flour. Together with a complementary range of household staples, their products have

a reputation for consistent and premium quality.

Natpak is the packaging division of National Foods Ltd and is involved in the business of

converting polymer into packaging products. They produce and supply a wide variety of

polypropylene packaging for application in various industries that include: Agriculture, Milling,

Fertilizer, Cement, Sugar and Stockfeeds.

Facilities

Parking area inside compound m² Spacious-very good

Drainage

(Good / Fair / Poor / Non Existent)

Good

Fire Fighting Equipment (Yes / No) Yes

Number of Ventilators 4 Screened

Backup Generator

(Yes / No / KVA)

Yes 250 KVA

Milling Equipment

Origin of Machinery Year of Mfg Year of Installation Condition

Beula, South Africa 1980 1980 Good

Maintenance

Type of maintenance

Equipment is maintained and serviced regularly by Beula (the supplier)

from South Africa

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Other Equipment or Machinery Installed

Type of Equipment Yes/No Number Owned

Fortification Feeder Yes 1 Yes

Bag Cleaning Plant Yes 1 Yes

Moisture Tester Yes 1 Yes

De-stoning Plant Yes 1 Yes

Metal Extractor Yes 1 Yes

Staffing

Number of full time skilled workers 5

Number of full time labourers 20

Weighbridge

Number Two weighbridges available for road and rail traffic

Building

Length (m) Width (m) Height (m)

Building – Wheat Mill 50 20 4.5

Building- Storage 60 30 4.5

Walls Cement blocks

Roof Asbestos sheets

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Building

Floor Cement

Conditions & Cleanliness

Outside Inside

Cracks in walls or roof (Yes / No) No No

Signs of rodent activity (Yes / No) No No

Signs of birds entry (Yes / No) No No

Damaged gutters/drains(Yes / No) No No

Signs of moisture (Yes / No) No No

Adjacent Vegetation(Yes / No) No No

Cleanliness (Good / Poor) Good Good

Pest Control

Fumigation Yes Frequency Regular Contracted

(Yes / No)

Yes - by Paul’s Pest Control.

Spraying Yes Frequency Regular Contracted

(Yes / No)

Yes - by Paul’s Pest Control.

Rodenticides Yes Frequency Regular Contracted

(Yes / No)

Yes - by Paul’s Pest Control.

Rodent Trapping Frequency Regular Contracted

(Yes / No)

Yes - by Paul’s Pest Control.

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Security

Security

(Good / Poor)

Marginal

Compound

(Fenced / Not Fenced)

Fenced

Access

Distance from main town (km) 2 km

Travel time if not located in town (hours) N/A

Road condition to Mill Good

Rail connections

(Yes / No)

Yes

Milling Capacity (Mt)

Commodities Daily Capacity (mt) Monthly Activity (mt)

Sorghum 160Mt 4500Mt

Maize 160Mt 4500Mt

Soya 160Mt 4500Mt

Storage Capacity

Storage in Metric Tonnes Covered (mt) Flour – Covered (mt)

Within the Compound 6 000Mt

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Capacity to Blend

Toll crushing services for Soya beans and cottonseed are available at National Foods

plants. These are offered to stock feed manufacturers, farmers, traders and

commodity brokers. They also toll refine crude vegetable oils for NGO's, Companies

and Commodity Brokers.

Loading & Discharge Rates

US$28.00/Mt handled (Milling)

Transport Capacity at Mill

WFP provides trucks for loading and it also happens that National Foods’ transport

division is also very strong and was at one time WFP contracted transporters.

Additional Notes

There is a list of other milling companies operating in Zimbabwe provided as an annex.

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4 3 Zimbabwe Services and Supply

4.1 Disclaimer: Registration does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

4.1.1 Overview:

Water Supply and Sanitation

Zimbabwe has limited water resources and generally depends on surface storage for its water

needs. All of Zimbabwe’s major rivers are shared with other members of the Southern Africa

Development Community (SADC). Zimbabwe cooperates actively with other members of SADC

on the shared management of the region’s river systems, and it is a signatory to the Shared

Water Course Systems Protocol, which provides the basis for management of the international

rivers in the SADC countries. It is also an active member of the Limpopo and Zambezi basin

communities which oversee joint management of these international rivers. The largest user of

water in Zimbabwe is the agricultural sector which accounts for about three-quarters of total

consumption, followed by the domestic sector which accounts for about 15 percent, and

industry uses the remaining 7 percent. It is a major national resource and, up until the

economic crisis of the previous decade, it was a crucial factor in Zimbabwe’s agricultural and

industrial competitive advantage in the region. Access to improved water and sanitation has a

direct positive impact on health in Zimbabwe, particularly among children. It also tends to raise

school attendance rates, particularly for girls, and the ability of children to learn. Improvements

in such areas in turn may have a high payoff in the long term in terms of productivity. In the

past decade, the water supply and sanitation systems in many urban and rural areas in

Zimbabwe have deteriorated and water dependent businesses have been adversely affected

by shortages. Sewage systems have experienced large-scale blockages, water treatment

plants are dysfunctional and lack chemicals and many distribution systems have fallen into

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disrepair. The failure of the electric power system to provide a regular and reliable supply of

electricity has compounded the problem of operating the water supply and sewerage systems

of urban areas and has contributed to collapse of the system.

Service Levels in ZimbabweIn the early 1990s, the coverage and quality of the basic infrastructure of Zimbabwe was

among the best in the region. In the past decade, the quality of these infrastructure assets has

deteriorated. As things now stand, the amount and quality of the country’s infrastructure is

roughly in line with that of other Southern African countries, but as with many other Sub-

Saharan countries, Zimbabwe now lags behind most other regional groupings in the world in

infrastructure service coverage and quality. Zimbabwe does have one of the largest road and

rail networks in the Southern Africa region. Although airport density is low and the related

infrastructure is dilapidated, railways, roads, and access to ports are somewhat better relative

to conditions in other countries in the region. Access to power, water, and sanitation services is

roughly comparable with other countries in the region. In the case of communications, mobile

phone densities were among the lowest in the region in 2006, but access has improved sharply

in the past few years. Use of the internet per 100 people, on the other hand, was the highest in

the region in 2006, perhaps in reaction to inadequate access to mobile voice services.

Warehouses and handling services for hire, purchase and/or lease are readily available to

commercial users and well as humanitarian organisations. In addition the government through

relevant ministries, the UN community, NGOs and multinational organisations have databases

for various service providers that can be shared upon request. However the tobacco buying

season brings in competition for space between March and August when farmers and buyers

are transacting.

For more information, please see the following link: Status of Infrastructure Services in the

Economy

The following sections contain information on the service and supply industries of Zimbabwe.

4.2 3.1 Zimbabwe Fuel

Zimbabwe once faced fuel crises for ten years as a result of economic failures and lack of

planning in the fuel sector. Private companies and individuals are able to import product

through DFI’s (direct fuel imports). The Government-run companies such as  and Petrotrade

Petroleum Marketing Company (PMC) regulate imports and direct all supplies through the

pipeline in order to maintain a working facility and control product taxes. Currently, fuel is easily

accessible at all filing stations across the country. The country has also started blending

imported petrol with the locally-produced ethanol, a project that has the potential to assist the

local petrol market. 

For contact information, please see the following links:

4.1 Zimbabwe Government Contact List (see page 118)

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For more information about fuel in Zimbabwe, please see the following attachment: Additional

Zimbabwe Fuel Information

4.2.1 Fuel Pricing

Fuel Prices as of: December 2016 US$

Petrol (per litre) 1.40

Diesel (per litre) 1.25

Paraffin (per litre) 1.05

Jet A1 (per litre) 0.90

4.2.2 Seasonal Variations 

Seasonal Variations

Are there national priorities in the availability of fuel, e.g. are there restrictions or priorities for the provision of fuel such as to the military? (Yes / No)

Yes

Is there a rationing system? (Yes / No) No

Can the local industry expand fuel supply to meet humanitarian needs? (Yes / No)

Yes

The UN, NGOs and development agencies face potential challenges and risks of fuel

shortages. However, the UN has put in place contingency measures where fuel can be

imported through fuel companies and distributed through Fuel Coupons and Smart Cards with

reputable fuel companies. These facilities can be used as a fall-back position in times of crisis. 

4.2.3 Fuel Transportation

Primarily, fuel is transported through a pipeline from Beira port in Mozambique, and by road

and rail as well from Beira port and from South Africa. Internal fuel transportation is mainly

done by road and a small portion being transported by rail.

Internal transportation of fuel products is carried out in fuel tankers. Many tankers are equipped

with either solid chassis hulls or skid tanks on flat beds but all meet the loading and offloading

requirements at source and final destination.

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4.2.4 Standards, Quality and Testing

The (SAZ) Laboratories are implementing ISO/IEC 17025 Standards Association of Zimbabwe

quality management system and are at an advanced stage towards accreditation.  The SAZ

auditing and certification management system is accredited by SANAS which is a testimony that we are competent to offer such services. This accreditation was first awarded close to 10 years ago to Guide 62 (General Requirements for Bodies operating Assessment and

Certification/Registration of Quality System) and 66 (General Requirements for Bodies

operating Assessment and Certification/Registration of Environmental Management  Systems).

The Quality Assurance Department was awarded international recognition to ISO 17021 for

Certification Bodies on 11 September 2008.

Industry Control Measures

Tanks with adequate protection against water mixing with the fuel (Yes / No) Yes

Filters in the system, monitors where fuel is loaded into aircraft (Yes / No) Yes

Adequate epoxy coating of tanks on trucks (Yes / No) Yes

Presence of suitable fire fighting equipment (Yes / No) Yes

Standards Authority

Is there a national or regional standards authority? (Yes / No)

Yes

If yes, are the standards adequate/properly enforced? (Yes / No)

Yes

Testing Laboratories

Are there national testing laboratories? (Yes / No) Yes

Fuel Quality Testing Laboratory

Company Standards Association of

Zimbabwe

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Standards Authority

Telephone and Fax +263-4-88 2021, 88 5511/2

Website http://www.saz.org.zw/

Contact Dr. Eve Gadzikwa

Standards Used:

Petrol, Leaded: SAZS 734

Petrol, Unleaded: SAZS 753

Diesel: SAZS 751

Paraffin, Illuminating: SAZS 752

Oil, Lubricating: SAZS 133

Petrol, Leaded: SAZS 734

 

4.3 3.2 Zimbabwe Transporters

There are over three thousand transport companies operating within Zimbabwe. They include

commercial transport companies and own-account operators. The operators are registered with

the Zimbabwe Road Operators Association, and this is mandatory for all interested

transporters. The industry is slowly growing despite the prevailing economic challenges

affecting the country. The country is using multicurrency, since 2009, with the United States

Dollar dominating the market. The economy has been fairly stable since then, although the

issue of liquidity crunch slowly affecting the market. The transporters are providing their

services locally and regionally, depending with their capacities to service these routes. The

2008 economic difficulties forced a number of these operators to find work outside the country

and operate across the SADC region. Many of the larger companies have fared well through

these times but the smaller ones have struggled with upkeep and maintenance. The countries

road network has allowed a sound industry to develop and being the regional gateway through

transit routes transporters can cope with capacities and product types across the board.

Transport requirement for most shippers is seasonal. Most parts of the country require

transport services for the movement of tobacco, cotton and maize grain, especially soon after

the summer season. In some cases, transporters are engaged by some NGOs, usually during

the humanitarian food assistance. Very few transport users require transport services

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constantly throughout the year, e.g. mining and manufacturing. The current capacity is more

than enough to meet domestic requirements. Foreign operators can provide transport services,

but with specific conditions. Currently there are very little, if any, foreign operators in Zimbabwe.

The provides a link to some of the popular transport companies Transport in Zimbabwe website

in Zimbabwe.  There is no active transporter association in Zimbabwe. However, at the regional

level there is FESARTA that represents transporters from east and southern Africa. Some of

these transporters are based in Zimbabwe. FESARTA is able to provide valuable information

on the haulage and freight transport market in case of emergencies. The contact for FESARTA

is their Chairperson, Mr Mike Fitzmaurice and he is reachable via: [email protected]

For more transporter contact information, please see the following link: 4.8 Zimbabwe

Transporter Contact List (see page 191)

For additional information on Zimbabwe transport, please see the following attachment: 

Additional Zimbabwe Transporters Information

4.4 3.3 Zimbabwe Manual Labor Costs

Most workers in Zimbabwe are on fixed term contracts. According to labour law, fixed term

contracts expire at the end of the term specified. Employment may be terminated by mutual

agreement. The law states that if a contract of employment does not specify the date of

termination, other than a contract for casual work, seasonal work or for the performance of

some specific service, it is deemed to be an indefinite contract. This provision is, however,

conditional for casual workers. In accordance with section 20.1 of the Labour Act 2005, the

Minister has the authority to specify the minimum wage and benefits for any class of employees

in any undertaking or industry. Minimum wages are usually issued for industries not covered by

the employment councils. 

In accordance with section 12A of the Labour Act 2005, wages should be paid at regular

intervals on working days at or near the workplace. Remuneration payable in money should not

be paid to an employee by way of promissory notes, vouchers, coupons, liquor, etc.

Remuneration in kind shall not substitute entirely for remuneration in money. Also, the

aggregate amount of permissible deductions that may be made from the remuneration of any

employee in any pay interval shall not exceed 25% of the employee’s gross remuneration for

that interval. In accordance with section 17.3 C&J of the Labour Act, the Minister for Labour

may issue regulations regarding overtime, shift work and night work. Overtime may be

regulated under Collective Bargaining Agreement (section 74.3.E of Labour Act). No such

regulation could be located. Overtime rates are determined by the National Employment

Councils through a Collective Bargaining Agreement. The minimum overtime rate is 150% of

the normal wage rate when workers have to work beyond normal working hours, as determined

by the National Employment Councils. The standards working hours are 8.5 hours a day and

44 hours a week.

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Zimbabwe's economic crises prior to 2009 led to many of the country's most skilled and well

educated citizens to emigrate, leading to widespread labour shortages for managerial and

technical jobs. At the same time, the decade long severe contraction of the economy caused

formal sector employment to drop significantly.

For more information on manual labor costs in Zimbabwe, please see the following attachment: 

Additional Zimbabwe Manual Labor Information

Labour Rate(s) Overview

  Type of labour Local Currency/USD Year/month

Daily general worker (unskilled casual worker) 5 2017/March 

Daily general worker (semi-skilled) 12.5 2017/March

Skilled labour 25 2017/March

4.4.1 Minimum Wage

In accordance with section 20.1 of the Labour Act 2005, the Minister has the authority to

specify the minimum wage and benefits for any class of employees in any undertaking or

industry. Minimum wages are usually issued for industries not covered by the employment

councils. 

4.4.2 Regular Pay

In accordance with section 12A of the Labour Act, 2005, wages should be paid at regular

intervals on working days at or near the workplace. Remuneration payable in money should not

be paid to an employee by way of promissory notes, vouchers, coupons, liquor etc.

Remuneration in kind shall not substitute entirely for remuneration in money. Also, the

aggregate amount of permissible deductions that may be made from the remuneration of any

employee in any pay interval shall not exceed 25% of the employee’s gross remuneration for

that interval.

4.4.3 Minimum Wages in Zimbabwe for the year 2015

SECTOR MINIMUM WAGE

ALLOWANCES TOTAL EARNINGS

EFFECTIVE DATE

COMMENTS

Housing Transport

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SECTOR MINIMUM WAGE

ALLOWANCES TOTAL EARNINGS

EFFECTIVE DATE

COMMENTS

AIR TRANSPORT 579 * *   01/04/14  

BATTERY MANUFACTURING

225.48 * *   01/04/14  

CATERING 200 45 30 275 01/01/14  

CEMENT, LIME AND ALLIED INDUSTRY

328.65 * *   01/07/14 Allowances are

negotiated at

company level.

CERAMIC 200 * *   01/03/14  

MINING 238.41       1/1/14 Mines only pay

shift allowance,

overtime and

similar. Mines

may provide

accommodation,

electricity and

water at a

nominal charge.

Most mines

provide free or

heavily

subsidized

medical

facilities, usually

extending to

immediate

family members.

INSURANCE 546 * *   01/01/14  

TRANSPORT 256.52 38.85 Provided   06/07/13  

PLASTICS 196 * *   01/04/14  

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MANUFACTURING 198 * *   01/10/14  

PRINTING 235 78 44   01/01/14  

LUMBER 222,60 * *   01/01/13  

SUGAR MILLING 170 * *   01/04/14  

TOURISM INDUSTRY

248.65 * *   01/03/14  

Tobacco Industry; Miscellaneous sector

293.74 * *   01/01/14 Basic wage of

an employee is

inclusive of

allowances, i.e.

housing and

transport.

Tobacco Industry; Cigarette and Tobacco Manufacturing Industry

347.62 * *   01/01/14  

 

As the UN is not a member of The National Employment Council the Manual Labour costs have

been withheld. The type of contracts that UN enter with service providers puts the labour

obligation on the service provider. UN does not deal directly with the labourers.

For more information on manual labor costs in Zimbabwe, please see the following attachment: 

Additional Zimbabwe Manual Labor Information

4.5 3.4 Zimbabwe Telecommunications

The communications system in Zimbabwe was once one of the best in Africa, but now suffers

from poor maintenance; more than 100,000 outstanding requests for connection despite an

equally large number of installed but unused main lines domestic: consists of microwave radio

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relay links, open-wire lines, radiotelephone  communication stations, fixed wireless local loop

installations, and a substantial mobile-cellular network; Internet connection is available in

Harare and planned for all major towns and for some of the smaller ones.

Below are major highlights from 2014:

Total number of active mobile subscribers is 11.4 million.

Total number of active fixed telephone subscriptions is 340,852 subscribers

Internet penetration rate reached 47.5%

Total number of base stations (2G,3G & LTE) is currently 4,603 base stations.

Available International internet bandwidth capacity reached 21,840Mbps

International: satellite earth stations - 2 Intelsat; 2 international digital gateway

exchanges (in Harare and Gweru)

Growth of mobile transfer services(i.e Econet-EcoCash,Telecel-TeleCash,NetOne-One

Wallet) has reached 4.9 million subscribers and 20,569 agents facilitating deposits

amounting to $403,149,620 in the 3 quarter of 2014rd

Whatsapp mobile application has now become a popular platform for communication not

only nationally but internationally connecting people globally through their messenger

service that utilises data consumption.

Cell phones in Zimbabwe have overtaken land phones as many cellular phones now provide

Internet access and cell phone computers. SMS, MMS and broadband are becoming standard

features on cell phones. Shopping for cell phone deals, the best broadband and cell phone

service will save you money and help increase your productivity.

Econet Wireless Zimbabwe is Zimbabwe's largest provider of telecommunications services

enjoying a 56.8% market share in mobile subscriptions, followed by NetOne and Telecel with

23.7% and 19.5% respectively. These companies provide solutions in mobile and fixed wireless

telephony, public payphones, internet access and payment solutions. 

For more information on telecoms contacts, please see the following link: 4.9 Additional

Services Contact List  (see page 195)

 

Telephone Services

Is there an existing landline telephone network? Yes

Does it allow international calls? No

Mobile phone providers (List) Econet, , Telecel NetOne

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Telephone Services

Estimated availability and coverage

(Approximate percentage of national coverage)

78%

Telephone services

Is there a landline telephone network?

Yes

Does it allow reliable international calls?

Yes

The information gateway is limited to Tel-One, (and Econet by default), the Government can manage communications in a time of crisis. International calls are possible but are not reliable.

On average length of downtime periods for landline connections

From 12hrs to 6 weeks

Is there a mobile phone network?

Yes

Econet Most popular network – operating in major cities, centres and

arterial routes. Econet Wireless Zimbabwe says that it has

concluded agreements with ZTE and Ericsson to supply and install

equipment valued at over US$170 million for the expansion of its

network from the current subscriber capacity of 4 million to just

over 5.5 million. The work to be undertaken by the two companies

and their subcontractors include the expansion of the GSM

network, which is already GPRS enabled, as well as the separate

installation of a national 3G network for all of Zimbabwe's major

cities and tourist resorts. Currently, 3G is only available in parts of

the capital Harare. Econet currently has just over 4 million

subscribers and plans to exceed the level before the end of

December. Investment by Econet during this year has enabled

Zimbabwe to take its penetration rate from less than 10%, just a

few months ago, to over 30% before the end of 2011. As a listed

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Telephone services

company, Econet Wireless Zimbabwe is the largest Zimbabwean

company by market capitalisation, and remains the single largest

investor in Zimbabwe.

 

Net-one Net*One is the third largest cellular company in Zimbabwe and has

over 900,000 subscribers. It provides coverage to all major towns

and cities, all small towns, and tourist resorts. Net*One is affiliated

with service providers Cellular and Zellco Cellular in phone Firstel

sales, telephone cards and billing. The company offers a wide

range of services including vehicle tracking and vehicle monitoring

using global positioning satellite technology, throughout Zimbabwe

and neighbouring countries. It offers equipment registration and

SOS services. It also offers internet and data services.

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Telephone services

 

Telecel Telecel is the second largest cellular company in Zimbabwe and

has over 1700,000 subscribers. It provides coverage to all major

towns and cities, all small towns, and tourist resorts. It also offers

internet and data services

 

Telone Dial One a brand of Tel One offers the largest landline network in Zimbabwe

that provides telecommunications to:

Small and Large corporate enterprises

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Telephone services

Educational Institutions

Research Organisations

Multi Nationals

Government and NGO’s

Embassies and Foreign governments

Individuals

Dial One provides exciting and innovative services ranging from advanced

functions such as prepaid phone cards, speed dialling and conference calling

to toll free service.

  Internet Services

Include:

Information Transfer includes:

  Leased line

internet

service

Dial Up

internet

service

Domain

registration

Domain

hosting

Internet

Consultancy

ISDN

ADSL

ATM

Managed Data Network

 

Procedure to obtain subscription

Land lines require a detailed procedure: Vigorous background

credit checks, id documentation, proof of residence and

guarantor for Landline

4.5.1 Telecommunication Regulation

Four separate pieces of legislation have a bearing on the regulatory environment for the

Information and Communications Technology industry in Zimbabwe. These are the Postal and

Telecommunications Act of 2000, the Broadcasting Services Act of 2001, the Access to

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Information and Protection of Privacy Act of 2002, and the Interception of Communications Act

of 2007. At the present time, regulation of the ICT sector is divided between the Broadcasting

Authority of Zimbabwe (BAZ), the Postal and Telecommunications Authority (POTRAZ) and the

Media and Information Commission (MIC). POTRAZ is accountable to the Minister of Transport

and Communications, while BAZ and the MIC report to the Minister of Media, Information, and

Publicity. ( )Infrastructure and Growth in Zimbabwe

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) is the

industry regulator for telecommunications bearing responsibility for Economics(related to

telecommunications), tariffs, competition, technical services and postal & courier services.

POTRAZ has given mobile operators the go-ahead to offer additional services based on 3G

and VoIP technology under their current licences, reports local news source Business

Chronicle. In a statement, POTRAZ said it was amending the concessions of the operators so

that they could begin offering new services to their customers. In an interview with the

Chronicle, POTRAZ spokesperson Tawungana Ndoro said operators were still required to

submit applications to the regulator to increase the scope of the services that they provided.

Zimbabwe has three licensed GSM network operators, Econet Wireless, NetOne and Telecel;

the largest by subscriber base, Econet, has already begun deploying 3G W-CDMA technology.

Regulations on Usage and Import

Regulations on usage or import of: Yes / No

Regulating Authority

Satellite Yes   POTRAZ

HF Radio  Yes  POTRAZ

UHF/VHF/HF radio: handheld, base and mobile

 Yes  POTRAZ

UHF/VHF repeaters  Yes  POTRAZ

GPS  Yes  Consumer based use is not regulated but

military use is.

VSAT Yes   POTRAZ

Individual Network Operator Licenses Required

Not restricted for personal and business use. Industrial Equipment  will have to be certified  and licensed by POTRAZ

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4.5.2 Existing Humanitarian Telecoms Systems

Satellite Phones do not need frequencies as they use Sim cards. All the UN Agencies use the

same frequencies or both HF and VHF. Voice over IP (VoIP) is a service of Vsat and therefore

limited to WFP globally. VSAT/Satellite phones cannot be shut down and govt acknowledges

their presence but they are illegal beyond the diplomatic requirements.

Existing UN Telecommunication Systems

Organisations  WFP/UN Agencies

VHF frequencies

158.325, 151.825, 155.875, 154.975, 162.875, 153.325, 156.825, 162.875

172,5875RX

167,5875TX

HF frequencies Ch1 3220 Ch6 6849 Ch11 9004 Ch16   Ch21 5815

Ch2 4885 Ch7 6858 Ch12 1405 Ch17 3335 Ch22 7715

Ch3 5000 Ch8 7700 Ch13 14554 Ch18 3510 Ch23 7720

Ch4 5065 Ch9 7743 Ch14 18225 Ch19 3530    

Ch5 6990 Ch10 8150 Ch15 23690 Ch20 5225    

Repeaters

(Locations)

 6xGR500 Motorola

VSAT  5 x VSAT Stations

Internet Service Providers (ISPs)

Zimbabwe is connected to the undersea global fibre-optic backbone through 4 different links

and consequently most major towns are now able to access high speed internet connectivity.

There are at least 2 major private and just as many parastatal fibre optic internet

providers.  Several more provide internet access through a combination of different

technologies while riding on the major providers for international uplinks. Most major

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businesses are connected to the internet using broadband fibre optic links in the office and also

offer their staff mobile internet through the 3/4G cellular network which offers reasonable

coverage in major cities. Cellular data rates though often quite high have a tendency to

fluctuate unpredictably.

Internet connectivity is stable in major cities where service providers ensure the availability of

backup power solutions, however, smaller locations are affected by load shedding and will

often lose connectivity for the duration of the power outage.

Internet Service Providers

Are there ISPs available?

(Yes / No)

 Yes

Private or Government  Both

Dial-up only (Yes / No)  No

Approximate Rates Dial-up: Yes 

Broadband: Yes

Max leasable ‘dedicated’ bandwidth  10MB (Theoretical)

Internet Services Providers

Larges ISP companies are:

Yo-Africa, Zimbabwe on Line, Mweb, Uthandi, Telone, Zim, Zimbiz.

net

Are there IAPs available?

Yes                         

Main Providers Yo-Africa, Zimbabwe on Line, Mweb, Uthandi, Telone, Zim, Zimbiz.

net

Type available WIMAX  dial-up  ADSL  GPRS 

V-SAT  3G UHF

Unlimited, dependant on own budget

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Internet Services Providers

Maximum leasable ‘dedicated’ bandwidth

Estimated availability and coverage

Major towns and cities,  ADSL quality still regarded as poor

Procedure to obtain subscription

For ADSL only (Telone facility), credit checks, Vetting and

guarantor required. Other last mile solutions- straight forward

Internet country code: .zw

Internet hosts:  29,094 (2009) (country comparison to the world: 91)

Internet users:  1.421 million (2008) (country comparison to the world: 78)

For current telecom info visit .POTRAZ Website

For more information on telecommunications in Zimbabwe, please see the following

attachment: Additional Zimbabwe Telecommunications Information

 

4.6 Overview

The food situation remains critical in Zimbabwe, with further shortages expected this year. The

government introduced the Grain Loan Scheme in 2011, as a way to help maize farmers

purchase implements. The scheme has been unsuccessful, however, due to the persistent

spells of drought experienced.

Maize meal (roller meal – unrefined), oil, Sugar, Salt and Sugar beans account for 80% of the

groceries in Zimbabwe. ‘The national staple is sadza, the white maize meal porridge most

locals are raised on. The second component of the Zimbabwean diet is meat (or ). Other nyamacommonly consumed types of food include rice, beans, lentils, peas, corn-soya blend,

sorghum, and bulgur wheat. Popular fish include bream and the white bait-like dried kapenta from the lake Kariba and trout from rivers and dams in the Eastern Highlands.

Local foods are between 15-20% more expensive than imported goods as their overheads at

the moment are so much more expensive. the government has not applied a price freeze for

basic goods. South Africa is the major trading partner with reference to the general food basket

and groceries. As it is oil and sugar are imported from Brazil and purchased through brokers at

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the port in Durban, South Africa. Sugar from Zimbabwe is exported for much need foreign

currency. However, prices fluctuate on the world market according to seasons and Malawi is

another major importer of sugar to this country. Zambia exports grain to Zimbabwe as they

have a surplus of grain. South Africa also exports maize meal to Zimbabwe in large quantities

especially to the southern parts of the country because of their proximity. Olivine industries

have resumed operations but soap is still imported, which is indicative of the lack of foreign

currency across the country. Smaller importers like Kappjack Trading have the ability to provide

cheaper goods as their overheads are far lower than the bigger food chains in Zimbabwe,

possibly up to 25% cheaper. The major retailers in Zimbabwe are Mohammed Musa, Spar,

Town & Country, Bhadela, TM, OK, and Bon Marche.

Generic country information can be located from sources which are regularly maintained and

reflect current facts and figures. For a general overview of country data related to the service

and supply sectors, please consult to following sources:

The Observatory of Economic Complexity – MIT (OEC) Zimbabwe page

Zimbabwe's Food and Water Security Outlook

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities. Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

4.7 3.6 Zimbabwe Additional Services

For more information on company contact details, please see the following link: 4.11 Additional Services Contact List (see page 195).

4.7.1 Accommodation

Accommodation is plentiful in all towns and cities. Further out the quality deteriorates but as the

road networks are fair the ability to get from A-B is possible within a day. It is quite easy for an

organisation to set up and get both office and residential accommodation in all towns. The

housing sector in Zimbabwe is jointly owned by the government and the private sector as

individuals or as cooperatives. There is a wide array of accommodation that an investor can

get. This includes: Hotels and Lodges around Zimbabwe, Occupancy of private property,

Purchase or lease of property in the urban and rural areas depending on the individual’s

choice. An investor or organisation can approach reputable real estate companies and will be

advised on the various options on offer.

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4.7.2 Electricity and Power 

Power supplies underpin all other services, and there is undeniable evidence that the

development of reliable, adequate, low priced power can contribute signicantly to the efcient

and effective functioning of the Zimbabwe economy and the maintenance of Zimbabweans’

standard of living, as well as to stimulating the expansion of existing businesses and the

establishment of new ones. However, to operate efciently, businesses and factories need

electricity supplies that are free of interruptions and shortages. In the past decade, domestic

power generation capacity has fallen far below demand as a result of lack of maintenance of

aging generation plants, and transmission and distribution facilities, as well as disruptions in the

supply of coal for generation. Only 1,000 MW out of 2,000 MW of installed generation capacity

is currently available, leading to unreliable power supplies and severe electricity shortages. The

ongoing electricity supply interruptions in Zimbabwe continue to have serious repercussions for

efforts to turn the economy around and achieve sustainable economic and social growth in the

medium- and longer-term. An efcient and viable electricity sector will ensure economic stability

and growth, given the forward and backward linkages with the rest of the economy.

Most of Zimbabwe's power is generated by a hydroelectric station at the Kariba Dam on the

Zambezi River. With considerable hydroelectric power potential and plentiful coal deposits for

thermal power station, Zimbabwe is less dependent on oil as an energy source than most other

comparably industrialized countries, but it still imports 40% of its electric power needs from the

DRC, Mozambique and South Africa. Only about 15% of Zimbabwe's total energy consumption

is accounted for by oil, all of which is imported. Zimbabwe imports about 1.2 billion litres of oil

per year. Dependence on petroleum is managed through the price controls for vehicle fuels, the

use of gasohol, and the substitution of diesel-electric locomotives on the railway system.

Zimbabwe also has substantial coal reserves that are utilized for power generation, and

recently discovered in Matabeleland province are coal bed methane deposits greater than any

known natural gas field in Southern or Eastern Africa. In recent years, however, economic

management challenges and low foreign currency reserves have led to fuel shortages. The

electric power supply has become erratic and blackouts are common due to low generator

availability at the Kariba hydroelectric power plant and unreliable or non-existent coal supplies

to the country's large thermal plants.

Electricity and Power Summary Table

Production Unit Installed Capacity (MW) Current Production (MW)

 Kariba-Hydro 1200MW  900MW 

 Hwange-Thermal 900MW  600MW 

4.7.3 Financial Services

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4.7.3 Financial Services

The Zimbabwean financial services industry is relatively well-developed. The financial services

industry in Zimbabwe comprises a wide range of activities, including banking, insurance,

investment services, managed funds (unit trusts) and other financial services. The Zimbabwe

Stock Exchange is an important organisation in this industry. Financial services are broad and

include banking, mortgage lending, mobile money transfers, remittances, funds investment,

trading in securities, insurance services, pension funds management, asset management,

medical aid insurance and so on.

The financial crisis of 2003/2004 which witnessed the collapse of financial institutions such as

ENG, Barbican Bank, Trust Bank, CFX Bank, Century Discount House, NDH, Intermarket

Holdings, Genesis Investment Bank and more recently the closure of Renaissance, Capital

Bank, Allied Bank, Royal Bank, Kingdom Bank etc has had tremendous impact on the financial

systems of Zimbabwe. The rise in mobile money transfers also poses regulatory challenges

(often nervousness) as mobile money transfer operators now handle more money transfers

(estimated at US$6 billion annually) than banks, yet these operators are not regulated as tightly

as banks are. The debate on reform in financial services regulatory framework in Zimbabwe is

aimed at seeking for solutions that create efficient, reliable, and stable financial services and

markets, which will boost investor confidence in the financial system and also protect investor

assets and savings. Source: .All Africa

An organisation can reasonably expect to find economic services such as banks, credit card

unions, bureau de change, mobile money transactions and accountancy companies. Mobile money transfer operators: Econet, NetOne and Telecel are regulated on the aspect of mobile

money transfers by the Postal Telecommunication Regulatory Authority of Zimbabwe

(POTRAZ) and RBZ. The financial services provided in Zimbabwe include:

Asset and Portfolio Management

Banking and Financing

Development Corporations

Financial Services (General)

Insurance Agencies and Brokerages

Investments

Management of Companies and Enterprises

Stock Broking

Standard Chartered Bank PLC

Standard Chartered Bank has operated for over 150 years and has over 1,700 branches in 70

markets across the globe. It is the oldest financial institution in Zimbabwe having been

established in 1892. It is a wholly private owned institution. 

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Main Office Details

Location  Harare, Zimbabwe

Contact Name  Ralph Watungwa

Chief Executive Officer

Phone Number  (263) 4 758078/9

Website  https://www.sc.com/zw/

Main Office Hours of Operation:

Monday  0800-1600

Tuesday  0800-1600

Wednesday  0800-1600

Thursday  0800-1600

Friday  0800-1600

Saturday  0800-1200

Sunday  Closed

 Other Locations

Region(s) [Level 1 Admin. Districts] Major Regional Cities with FSP Locations

Harare, Bindura, Marondera  Harare

Vic Falls, Hwange  Bulawayo

Gweru, Kwekwe, Gweru

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 Other Locations

Kadoma Chinhoyi

Mutare Mutare

Masvingo, Chiredzi Masvingo

Financial Services Offered

  Available Other Comments (maximum/minimum transfer amounts, limitations on currency exchange, etc.)

Currency Exchange

 Yes To enquire within the country

Wire Transfers  Yes To enquire within the country

Remittance Capabilities

 Yes  

Loan Transfers

 Yes  

4.7.4 Freight Forwarding Agents

During the 1990’s the agricultural sector broke into the international market by meeting all the

EU standards. As a result horticulture, dairy and numerous other commodities were traded

overseas. This meant a need for a wide range of clearing agents to meet the demand. Today a

number of these companies are operating at less than optimum capacity but still have the skills

to cater for exporters.

4.7.5 Handling Equipment Rentals

There are a number of handling equipment companies available. However for the majority of

companies they use manual system to handle. Most of the companies that provides

warehousing and storage do provide handling services as well. In addition people can easily

group themselves and offer the series at competitive rates.

4.7.6 Postal and Courier Services

Zimbabwe

Version 22 114

4.7.6 Postal and Courier Services

The country has the overnight courier system as well as the normal post office document

movement system working well. In addition DHL and FEDEX provides efficient document

movement within and outside the country. The services are widely available and fairly reliable.

The postal and courier services falls under the postal and telecommunications ministry, which

controls the postal and courier services of the country, and their overall capabilities.

4.7.7 Publishing/Printing Service Providers

The publishing and printing services is a well-established service industry in Zimbabwe

dominated by both medium and small scale firms. Most towns and cities have facilities and

companies offering the services at competitive rates. The services are readily available and

easily accessible. 

4.7.8 Taxi Companies

There are numerous taxi related services in and around the country.

4.7.9 Vehicle Rental

There are numerous rental companies within Zimbabwe who provide a good service at

affordable prices.

4.7.10 Waste Management and Disposal Providers

The responsibility for waste management and disposal lies with the local authorities. These

local authorities includes city, town and rural district councils. Zimbabwe spans an area of 390

590 km and is divided into rural and urban areas. There are roughly twenty five urban local

councils in the country which exist in some continuum ranging in size and complexity from

growth points to towns and cities. In Zimbabwe waste generation is still at relatively low levels

but there is less scope for reduction. In many towns and cities in Zimbabwe, municipal solid

waste disposal by sanitary landfill is regarded as the most cost-effective method to protect

human health and the environment. According to the authorities, the goal of waste

management is to ensure that its disposal does not lead to environmental pollution or

degradation. This means that waste management should be undertaken in such a manner that

garbage handlers, the public and the environment are not endangered in any way. Therefore,

waste disposal sites should be located reasonably far away from human habitation to prevent

the migration of vermin and odours to people’s homes. Municipal Councils, the duty bearers,

cannot collect the refuse regularly for a variety of reasons. Among others, there simply was no

fuel, frequent breakdown of waste collection vehicle or they are in a state of disrepair or

planning aids like resources and professionals involved in local government are not available

due to the economic downturn. Both human and financial resources were simply not available.

Zimbabwe

Version 22 115

More information here:

Journal of Sustainable Development

European Journal of Sustainable Development

Journal of Waste Management

TARSC 

The Role of Environmental Management Agency (EMA)

In order to fulfil its vision of " safe, clean and healthy environment supporting an empowered

society and a growing economy" EMA works in partnership with stakeholders who are involved

in waste management initiatives. The stakeholders include: Community Based Organisations

(CBOs), Litter monitors, Waste Management Committees and Local Authorities. EMA is a

statutory body responsible for ensuring the sustainable management of natural resources and

protection of the environment, the prevention of pollution and environmental degradation, the

preparation of Environmental Plans for the management and protection of the environment. It

was established under the Environmental Management Act [Chapter 20:27] and

operationalised on the 17th of March 2003 through SI 103 of 2003. EMA’s environmental

quality management unit has a mandate to enforce waste management regulations and

implement and monitor waste management programmes. The agency promotes the

participation of community-based organisations in solid waste management. EMA issued

several regulations relevant to waste management: Effluent and solid Waste disposal

Regulations SI 6, 2007. This instrument regulates the disposal of waste (solid waste and

effluent), using the “polluter pays” principle.

Hazardous Waste management Regulations SI 10, 2007

This statutory instrument provides for the issuing of licenses for the generation, storage, use,

recycling, treatment, transportation or disposal of hazardous waste for waste generators and

waste handlers. Generators of hazardous waste are also required to prepare waste

management plans and targets. This statutory instrument also regulates waste collection and

management by local authorities. The importation and exportation of hazardous waste and

waste soils is also regulated by this statutory instrument. Environmental and natural Resources

management (hazardous substances, pesticides and other toxic substances) (amendment)

Regulation, 2011(no2). Amendment of the Hazardous substances, pesticides and toxic

substances Regulations SI 12, 2007.

Solid waste refers to discarded materials other than fluids and gases. It includes municipal

garbage, agricultural refuse, demolition and industrial waste as well as mining

residues.  Increasing population, rapid urbanization, industrial growth, the construction boom,

improved lifestyle and unsustainable consumption patterns have all contributed to the growing

solid waste problem. The transit and movement of hazardous substances, hazardous waste

Zimbabwe

Version 22 116

(dangerous goods) and oils through and within Zimbabwe, is prohibited unless they are cleared

through EMA check points. EMA’s presence at border posts is to ensure compliance with the

national legislation and international conventions on all hazardous substances or hazardous

waste that are in transit and those destined for use in the country.

More information:

UNDP

Waste Disposal - Non Hazardous

The Environmental Management Agency requires and encourages all entities to primarily

recycle, and where it is not feasible the waste should be buried. The disposal should be done in

liaison with the local authorities as well as the local EMA agents in the area.

Waste Disposal - Hazardous

The Environmental Management Agency requires and encourages all entities to primarily

recycle, and where it is not feasible the waste should be buried. The disposal should be done in

liaison with the local authorities as well as the local EMA agents in the area.

Procedures for disposal of damaged food commodities by destruction:

At TP/EDP once commodity is suspected to be unfit the following procedure should be

followed:

a.  A PHO (Public Health Officer) should be called to assess the condition of the cargo.

b.  If found to be unfit for human consumption a condemnation certificate must be issued by the

PHO.

c.  The original certificate is to be sent to WFP CO Harare attn:  (Head of Logistics).

d.  CO will then apply to Zimra (Customs) for authority to destroy the commodity, as it is duty

free.

e.  On approval of Customs, The documents must be sent to the CD for written approval to

destroy the commodity.

f.  The approval can then be sent to the IP/WFP for destruction arrangements to be made.

g. The IP / WFP will apply to local Municipalities for an appropriate site and the best method to

destroy the damaged food commodities.

h. At destruction, WFP/IP, PHO or Min Health representative, a representative of local govt.,

ZRP, Customs (if they insist) must be present as witnesses.

N.B Photographs of the destruction process should be taken.

f.  A certificate of destruction endorsed by all parties present and stating method of destruction,

must be issued and then sent to WFP CO Harare.

Zimbabwe

Version 22 117

Procedures for disposal of damaged food commodities by sale:

At TP/EDP once commodity is suspected to be unfit the following procedure should be

followed:

a.  A PHO (Public Health Officer) should be called to assess the condition of the cargo.

b.  If found to be unfit for human consumption a condemnation certificate must be issued by the

PHO

c.  The original certificate is to be sent to WFP CO Harare attn:  (Head of Logistics)

d.  CO will apply to Zimra for authority to sell the commodity, as it is duty free

e.  Once authority is obtained, a RfQ must be issued to interested parties to bid on the

commodity.

f.  On analysis of quotes an LTC must be convened to award the winner

g.  CD must approve the LTC minutes (limit of CD approval USD 10,000 commodity value)

h.  Winner is informed and instructed to pay duty (if not waived by Zimra)

i.   WFP CO will then instruct Cargo Released in writing from IP/WFP warehouses only on

acceptance of payment, proof of payment of duty and signature of WFP indemnity form.

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

Zimbabwe

Version 22 118

5

Ministry Name Title Email Phone Number (Office)

Fax Number

Civil

Protection

Unit

Mr. Betera Principle

Administration

Officer

[email protected].

zw

Tel1:+263

(0)

71751856

Tel2:+263

(04)

727906

Department of

the Surveyor

General

Mr.

Ndambakuwa

Chief Land

Surveyor GIS

cndambakuwa@dsg.

co.zw

+263(04)

775550-2

+263(04)

794343

Food and

Nutrition

Council (FNC)

Mr. B

Butaumocho

bbutaumocho@sirdc.

ac.zw

Tel1:+263

(04)

860358

Tel2:+263

(0)

772823176

Ministry of

Agriculture,

Mechanisation

& Irrigation

Development

(MoA)

Mr. Made Minister Tel1:+263

(04)

706081

Tel2:+263

(04)

706081-7

Ministry of

Defence

Mr.

Sekeramayi

Minister +263(04)

704450

Mr. L Dokora Minister +263(04)

734051-9

Zimbabwe

Version 22 119

Ministry Name Title Email Phone Number (Office)

Fax Number

Ministry of

Education,

Sports, Arts &

Culture

(MoESAC)

Ministry of

Energy,

Power &

Development

(MoEPD)

Mr. S

Undenge

Minister +263(04)

733095-9

Ministry of

Environment

& Natural

Resources

(MoENR)

Mrs Oppar

kashiri

Muchinguri

Minister +263(04)

701681-91

Ministry of

Finance

(MoF)

Mr.

Chinamasa

Minister +263(04)

792224/5

Ministry of

Foreign

Affairs (MoFA)

Mr.

Mumbengegwi

Minister Tel1:+263

(04)

794681-4

Tel2: +263

(04)

727005

Ministry of

Health & Child

Care

(MoHCC)

Dr.

Parirenyatwa

Minister +263(04)

798537-60

Mr. I Chombo Minister

Zimbabwe

Version 22 120

Ministry Name Title Email Phone Number (Office)

Fax Number

Ministry of

Home Affairs

(MoHA)

Tel1:+263

(04)792774

/5

Tel2: +263

(04)

703641-4

Ministry of

Economic

Planning

(MoEP)

Mr. SK Moyo Minister +263(04)

799154

Ministry of

Information &

Courier

services

(MoICT)

Mr. S

Mandiwanzira

Minister +263(04)

794571-8

Ministry of

Lands & Rural

Resettlement

(MoLRR)

Dr.

Mombeshora

Minister +263(04)

728201-9

Ministry of

Local

Government,

Urban & Rural

Development

(MoLGURD)

Mr. Saviour

Kasukuwere

Minister +263(04)

728201-9

Ministry of

Media,

Information &

Broadcasting

services

(MoMIP)

Mr. C.

Mushowe

Minister +263(04)

703891-6

Zimbabwe

Version 22 121

Ministry of

National

Security

(MoNS)

K. Mohadi Minister +263(04)

700501

Ministry of

Public

Services,

Labour &

Social

services

(MoPSLSS)

Mrs.

Mupfumira

Minister +263(04)

790871

Ministry of

Transport &

Infrastructural

Development

(MoTID)

Joram Gumbo Minister +263(04)

700991-9

Ministry of

Water

Resources

Development

&

Management

(MoWRD)

  Minister +263(04)

700596

Ministry of

Women

Affairs,

Gender &

Community

Development

(MoWAGCD)

  Minister +263(04)

794188

Mr. Magure

Zimbabwe

Version 22 122

Ministry Name Title Email Phone Number (Office)

Fax Number

National Aids

Council (NAC)

Chief

Executive

Officer

[email protected].

zw

Tel1:+263

(04)

791170-2

Tel2: +263

(09)881339

/40

+263(04)

791243

Embassy of Australia

Tel:+263(04)853 235 55

1 Green Close

Borrowdale,Harare

Embassy of U.S.A.

Tel:+263(04)250593/4

172 Herbert Chitepo Av,Harare

Embassy of Britain

Tel:+263(04)858 552 00

3 Norfolk Road, Mount Pleasant, Harare

Embassy of Canada

Tel:+263(04)252181/5

45 Baines Avenue, Harare

Embassy of Belgium

Tel: +27(012)440 3201

Relocated to Pretoria

South Africa 625 Leyds Street, Muckleneuk

0002, Pretoria

DFID Harare

EU - ECHO Mt. Pleasant

Harare

USAID

Tel:+263(04)252401, 250992, 252420

1-3 Pascoe Avenue,Belgravia

Harare

European Commission

Tel:+263(04)338158/64

EU House

1 Norfolk Road

Mt. Pleasant Business Park

Embassy of Japan

Tel:+263(04)250018-20, 250025-27

Embassy of Algeria

Tel:+263(04)791791, 791773

Zimbabwe

Version 22 123

4th Floor, NSSA Centre

Cnr. Second St /Julius Nyere Way,Harare

8 Pascoe Avenue

Belgravia, Harare

Embassy of Egypt

Tel:+263(04)303445, 303497

7 Aberdeen Road

Avondale,Harare

Embassy of Spain

Tel:+263(04)250740/1

16 Phillips Avenue

Belgravia,Harare

Embassy of Malawi

Tel:+263(04)798584, 798586, 798585, 798587,

799005

9-11 Duthie Road

Alexandra Park

Harare

(NZAid)

Tel./fax:+263(04)745594

49 Churchill Ave

(enterance onArundel Rd)

Alexandra Park, Harare

Embassy of France

Tel:+263(04)776118/313

3 Princess Drive

Newlands

Harare

New Zealand High Com.

Tel:+27(012) 342 8656

2nd Floor Blcok C

HatfieldGardens

110 Arcadia Street, Hatfield 0083

Pretoria,South Africa

Embassy of Ireland

Tel:+263(04)771949

Lamont House

2 Robert Mugabe Road Harare, Zimbabwe

Delhaim Suite, TubalchPark

1234 Church Street, Colbyn 0083

Pretoria,South Africa

Embassy of Malaysia

Tel:+263(04)334413/14

40 Downie Avenue

Belgravia,Harare

Embassy of China

Tel:+263(04) 332760-2

58 Golden Stairs Road

Embassy of The Holy See

Tel. 744547, 744024

5 St. Kilda Road

Zimbabwe

Version 22 124

Mount Pleasant, Harare Mt. Pleasant,Harare

Embassy of South Africa

Tel:+263(04)760404

7 Elcombe Road

Belgravia,Harare

Embassy of India

Tel:+263(04)795955/6, 792523

12 Natal Road

Belgravia,Harare

Embassy of Pakistan

Tel:+263(04)762018-9

11 Van Praagh Avenue

Milton Park,Harare

Embassy of Zambia

Tel:+263(04)773777 / 80

ZambiaHouse

48 Kwame Nkrumah Avenue, Harare

Embassy of Netherlands

Tel:+263(04)776701/4

2 Arden Road(offEnterprise Rd)

Highlands,Harare

Embassy of Germany

Tel:+263(04)308655/6,

332292,332326

30 Ceres Road

Avondale,Harare

Embassy of Italy

Tel:+263(04)498190, 497373

7 Bartholomew Close

Greendale,Harare

Embassy of Austria

Tel:+263(04)702921/2, 707648

13 Duthie Road

Alexandra Park,Harare

Embassy of Switzerland

Tel:+263(04)703997/8

9 Lanark Road

Belgravia,Harare

Embassy of Greece

Tel:+263(04)793208, 764417

8 Deary Avenue

Belgravia,Harare

Embassy of Sweden

Tel:+263(04)302636

32 Aberdeen Road

Avondale,Harare

Embassy of Pakistan

Tel:+263(04)762018/9

11 Van Praagh Avenue

Milton Park,Harare

Embassy of Norway Embassy of Kenya

Zimbabwe

Version 22 125

Tel:+263(04)252426

5 Lanark Road

Belgravia, Harare

Tel:+263(04)704820/33

95 Park Lane, Harare

Embassy of South Korea

Tel:+263(04)756541 - 4

3rd Floor, Redbridge

EastgateBuilding

3rdSt./Robert Mugabe Rd,Harare

Embassy of Russia

Tel:+263(04)701957/8

70 Fife Avenue, Harare

Embassy of Mozambique

Tel:+263(04)253871/2/3

152 Herbert Chitepo Street

Harare

Embassy of Tanzania

Tel:+263(04)792714, 792726

Ujamaa House

23 Baines Avenue

Harare

Zimbabwe

Version 22 126

6 4.2 Zimbabwe Humanitarian Agency Contact List

Organization Name Title Email Phone Number

ActionAid

International

Adelle Manuel

Peter Matimati

[email protected]

[email protected]

Mobile:

0778 499

564

Mobile:

0772 395

967

Tel: 04-

788122/3/5

CARE Philip

Christensen

Cristy

Mclennan

[email protected]

[email protected]

Mobile:

0772 277

442

Mobile:

0772 125

247

World Vision Edward Brown

Simanga

Ndebele

National

Director

[email protected]

[email protected]

Mobile:

0772 125

625

Mobile:

0773 249

047

IRC Paolo

Cernuschi

[email protected] Mobile:

0772 283

181

ASAP Regai Tsunga [email protected] Mobile:0772

598 057

Tel: +263

Zimbabwe

Version 22 127

Organization Name Title Email Phone Number

29 8523

(see page

126)

CADEC Cornelius

Hamadziripi

[email protected] Tel: 04- 731

915

Caritas David

Nyamuronda

[email protected] Mobile:

0776 457

903

CADEC

Bulawayo

Lawrence

Dube

Cornellius

Sidobe

[email protected] Mobile:

07712 640

155

Tel: 09-

69218

Christian aid William

Anderson

Gift Dzitiro

[email protected].

zw

[email protected]

Mobile:

07722 565

165

Mobile:

0772 340

311

Tel: 04-

737289

CRS Joram

Chikwanya

[email protected] 04-724997

/725168

CRS Sekai

Mudonhi

Head of

Programme

[email protected] Mobile:

0772 513

417

Dabane Trust Stephen

Hussey

[email protected] 09-244775

/240198

FAO [email protected]

Zimbabwe

Version 22 128

Organization Name Title Email Phone Number

David Phiri

Chimimba

Mobile:

0772 237

304

Tel: 04-

253655-8

FOSENET Kathy Manase [email protected] Mobile:

0772 370

542

Fewsnet -

NTM

Gift magaya

Angela

Kafembe

[email protected]

[email protected]

Mobile:

0772 564

507

IFRC Cecil Maposa

Oforbuike

Nwobodo

[email protected]

[email protected]

Mobile:0772

124 087

Mobile:0772

134 310

Tel: 04-

705166/7

International

Committee of

the Red

Cross

Pascal Cuttat [email protected] Mobile:

0772 235

168

Tel: 04-790

260

ICRC Benabe

Reaud

Protection

Delegate,

[email protected] Mobile:

0772 235

170

IOM Country

Representant

  Tel: 04-

303514

MSF-

Luxembourg

Weim Facen Msfocb-harare-

[email protected]

Zimbabwe

Version 22 129

Organization Name Title Email Phone Number

Mobile:

0712 882

568

Tel: 04-741

024/

Mercy Corps Jen Mayer

Collen Shoko

[email protected]

[email protected]

077572299

078712932

UMCOR Daniel Tripp

Erina Mawire

Director

Programs

Manager

[email protected]

Emawire@umcor-zimbabwe.

org

Mobile:

0772 807

697

Mobile:

0772 374

355

Zimbabwe

Red Cross

Society

(ZRCS)

Florence

Mangwende

Hope Munyari

Florencemangwende@gmail.

[email protected]

Mobile:

0734 721

356

CNFA Tawanda

Ndhlovu

[email protected] Mobile:

0772 842

408

OXFAM

Canada

Norbert Dube [email protected] Mobile:

0712

406201

Tel: +263 9

230 377

(see page

126)

OXFAM GB Tariro Mavi

Peter

Mutoredzanwa

[email protected]

[email protected].

uk

Zimbabwe

Version 22 130

Organization Name Title Email Phone Number

Mobile:

0772 275

021

Tel: 04-796

699

OXFAM GB Alex Gachoud Regional

Food

Security

Coordinator

[email protected] Mobile:

0783 538

632

Plan

Zimbabwe

Hardlife

Takada

Else Kragholm

Tsungai

Mahumucha

hardlife.takada@plan-

international.org

else.kragholm@plan-

international.org

Tsungai.mahumucha@plan-

international.org

Mobile:

0712 782

742

Mobile:

0773781913

Tel: 09-

882734/8

Mobile:

0772

634779

Practical

Action

Terence

Chanakira

Terence.

Chanakira@practicalaction.

org.zw

Mobile:

0775 402

449

Tel: 04-

776631-3

Mwenezi

Development

(MDTC)

Promise

Makoni

[email protected]

[email protected]

Mobile:

0773

003677

LGDA Ephraim

Muraendo

Sekai Jang

[email protected]

[email protected]

Zimbabwe

Version 22 131

Organization Name Title Email Phone Number

Mobile:

0772 376

272

Mobile:

0779 500

978

Orap Mvuselelo

Huni

CEO [email protected] Mobile:

0773 433

450

Pump Aid Amos

Chitungo

Audrey

Chagwedera

[email protected]

audreychagwedera@pumpaid.

org

Mobile:

0772 248

935

Mobile:

0772 248

926

Tel: 020-

66197

Save the

Children

Brian Hunter

Clement

Mhlanga

brian.

hunter@savethechildrenzw.

orgclement.

mhlanga@savethechildrenzw.

org

Tel: 04-

708200

Aquaculture

Zimbabwe

Martin Dingwa Country

Director

[email protected] Mobile:

0772 881

398

Sibambene

AIDS

Programme

Lucia

Malemane

[email protected] Mobile:

0712 737

216

Tel: 09-

883199

Zimbabwe

Version 22 132

Organization Name Title Email Phone Number

SNV Lawrence

Attipoe

Mbekezeli

Mthunzi

[email protected]

[email protected]

Mobile:

0772 288

910

Tel: 04-

776136/7

Swedish

Coorperation

Center

[email protected] Mobile:

0772 367

636

Tel: 04-

707494/

UNHCR [email protected] Tel: 04-

793274/5

UNICEF Reza Hossaini [email protected] Mobile:

0772 573

792

Tel: 04-

703941/2

DFID/UKAID Anthea Kerr Team Leader [email protected] Mobile:

0772 516

492

ADRA Josphat

Kutyauripo

Project

Manager

jkutyauripo@adrazimbabwe.

org

Mobile:

0772 288

689

World Bank Ruth Wutete [email protected] Mobile:

0772 422

829

Swiss

Agency for

Development

Mkhululi

Ngwenya

Programme

Officer

Mkhululi.ngwenya@eda.

admin.ch

Mobile:

0782 708

379

Zimbabwe

Version 22 133

Organization Name Title Email Phone Number

USAID J Taylor,

Suzanne

Truchard

Thabisani

Moyo

[email protected]

[email protected]

[email protected]

CMobile:

263-772-

565-963

Tel: 04 252

401

Mobile:

0772 565

961

WFP Eddie Rowe

Tendai

Hamandishe

[email protected]

[email protected]

Mobile:0772

121 212

Mobile:

0772278 964

Tel: 04-

799215-220

UN agencies operating in Zimbabwe

 

UNIDO, Arundel Office

Park, Mt Pleasant

Harare

Tel:+263(04)

737634,792681/6

08677000259

UNFPA Direct tel.

Arundel Office Park, Mt Pleasant

Harare

Tel:+263(04)737634,792681/6 08677000259

UNIC 2nd and 3rd Floors

Sanders House

Cnr. First Street/Jason

Moyo

Harare

Tel:+263(04)777060,

777047

FAO

Tendeseka Office Park, Eastlea, Harare Tel: +263 4-253655

Fax: +263 4 700724 (see page 126)

E-mail: [email protected]

Zimbabwe

Version 22 134

UN agencies operating in Zimbabwe

 

UNAIDS Arundel Office

Park, Mt Pleasant

Harare

Tel:+263(04)

737634,792681/6

08677000259

UNDP/OCHA Takura House

Arundel Office Park, Mt Pleasant

Harare Mobile: 0772 125 273

Tel:+263(04)737634,792681/6 08677000259

UNIFEM Arundel Office

Park, Mt Pleasant

Harare

Tel:+263(04)

737634,792681/6

08677000259

UNHCR Direct tel.

Arundel Office Park, Mt Pleasant

Harare

Tel:+263(04)737634,792681/6 08677000259

UNDP Arundel Office Park,

Mt Pleasant

Harare

Tel:+263(04)

737634,792681/6

08677000259

UNESCO 8 Kenilworth Road

Newlands

Harare

UNICEF 6 Fairbridge

Avenue

Belgravia

Harare

Tel:+263(04)730093,

703942, 703941-2

WHO Direct tel.

Telephone: +263 772155629 (see page 126)

[email protected]

Coordination Mechanisms / Committees / Groups

Org. Name Contact & Address

Contacts Comments

Zimbabwe

Version 22 135

Coordination Mechanisms / Committees / Groups

OCHA Arundel

Office Park,

Mt Pleasant

Harare ,

Harare

Tel1:+263(04)792681/6

Tel2: +263(0) 712611444

Fax: +263(04)734787

 

OCHA will provide secretariat/technical support to the HC and collect and disseminate

information relating to the crisis.

Please see addendum of Who is doing what where.

In the absence of the HC, the designated HC a.i. will undertake the above

responsibilities and duties until the return of the HC. If the duties of Resident

Coordinator and Humanitarian Coordinator have been assigned to two different Heads

of Agencies, the two agencies will confer and determine the appropriateness, timing

and location for convening for the first meeting of the UNCT.

All emergency Committees established in the context of this Inter Agency Contingency

Plan work closely with the Government through the CPU, and the Sectoral Groups

established by the National

Humanitarian Coordination Strategy.

WASH Cluster

UNICEF

6 Fairbridge

Ave.

Belgravia,

Harare

  Cluster Lead: UNICEF

CO-Lead: OXFAM GB

Education Cluster

Moses

Mukabeta

(SCUK)

Acting

Cluster

Coordinator

Tel1: +263(0)772246753

Tel2: +263(04)7931198/9

Email:

mosesm@savethechildrenzw.

org

Cluster lead: UNICEF

Co lead: Save the Children

Ministry of Primary and Secondary Education has responsibility for primary,

secondary and Early Childhood Development (ECD) education.

Zimbabwe

Version 22 136

Coordination Mechanisms / Committees / Groups

Ministry of Higher and Tertiary Education has responsibility for universities,

polytechnics and teacher training colleges

Ministry of Youth, Indigenisation and Economic Empowerment has responsibility

for a number of vocational training centres

National Education Advisory Board is a body mandated by the MoESAC to help

contribute to specific areas of concern within the education sector.

Food Security and Agriculture Sector

4 Fl. Royal th

Mutual Hse,

45 Nelson

Mandela

Ave.

Tel1:+263(04)755228/9 Cluster Lead: FAO

Protection Cluster

Ancila

Mannings

  Lead Agency: UNHCR

Health Cluster

Chamburuka

Sebastian

95 Park

Lane,Harare

Tel1:+263(0)772124025

Tel2:+263(04)253724/30

Fax: +263(04)792851

Email:chamburukas@zw.

afro.who.int

Cluster Lead: World Health

Organisation (WHO)

Co-lead: Ministry of Health and

Child Welfare

Nutrition Cluster

UNICEF

6 Fairbridge

Ave.

Belgravia,

Harare

Tel1:+263(0)773266911

Tel2:

Fax:

Email:

Cluster Lead: UNICEF

Cluster Co-Lead(s): TBD

Contingency Planning Group9: MoHCW, ACF,

Linkage, C-SAFE (WVI), SC-

UK, UNICEF, WHO, FAO,

PLAN International, HKI,

ACTION, Nutrigain Trust,

Dachicare, TLCU, ISL, Clinton

Foundation

Zimbabwe

Version 22 137

Zimbabwe

Version 22 138

7 4.5 Zimbabwe Airport Company Contact List

Airport Company

Banbeton Barbeton Ldg, Bx 444 Famona

Batoba Gorge Barbeton Lodge

Benfer FergusonHAL, Box46BB

Bikita DPF

Binga Parks & Wildlife Authority

Broad Acres Edwards

Tel:+263(064)49522

Broad Lands D.Manning

Tel:+263(060)56195

Cam and Motor Rio Tinto Pvt Ltd

Tel:+263(068)22121-9

Ceres A Morkel Shamva (1533)

Chibi Ministry of Local Government

Tel:+263(04)790601 ext.252

Chikwenya Parks & Wildlife Authority

Chipizi Halsted, Byo

Tel:+263(09)67157

Chirundu R. Van Der Riet

Zimbabwe

Version 22 139

Airport Company

Tel:+263(04)703338

Deka DDF

Devuli Ranch Devuli Ranch Co, Masvingo

Dorowa Dorowa Minerals

Tel:+263(021)2292-5

Fothergill Landella Estates

Gache Gache Landella

Tel:+263(04)308186/304815

Gath Mine Shambani & Mashava Mines

Tel:+263(09)75040

Gweru Gweru City Council

Hippo Valley HippoValleyEstates

Tel:+263(031) 5151/3154

Hwange Main Camp Parks & Wildlife Authority

Imire ImireGameParkWedza

Tel:+2632232

Kwekwe KwekweMunicipality

Tel:+263(055)2301

Linkwasha Parks & Wildlife Authority

Core Star Ranch Malilangwe Trust Chiredzi

Tel:+263(031)2940/2391

Zimbabwe

Version 22 140

Airport Company

Mana Pools Parks & Wildlife Authority

Marondera Marondera Rural District Council

Mukumbura DDF,MountDarwin

Murara Ingwe Safaris, Mt Pleasant

Murowa Murowa Diamonds

Tel:+263(04)746614

Mutare Mutare City Council

Tel:+263(020)61002

Ngezi DPF Mhondoro

Pedzapasi MeridithBox147Chegutu

Riland Bedford

Tel:+263(04)860292

Sancol Rio TintoZimbabwe

Sengwa Gorge Parks & Wildlife Authority

Tashinga Parks & Wildlife Authority

Towla Mazunga Safaris

Tel:+263(086)2269

Wedza Department of Veterinary Services

Zvishavane Runde Rural District

Zimbabwe

Version 22 141

Zimbabwe

Version 22 142

8 4.6 Zimbabwe Storage and Milling Company Contact List

Bulawayo Milling Companies Name Phone Number

Basic Foods

78 Silver Crescent Kelvin West, Bulawayo

Mr. M. A.

Bingepinge

Tel:+263(09)

484851/3

Rainbow Foods

15 Ironbidge Donnington, Bulawayo

Mr. M.

Zhuwarara

Tel:+263(0)

772278842

Ilanga Foods

18 Market Road, Kelvin North

A Chiswa Tel:+263(0)

733246582

National Foods Ltd Mr. Nheta Tel:+263(0)

712422112

Multifoods Milling Company

Farm 19Holland

Mrs. S. Moyo Tel:+263(0)

712607191

Ragavin T/A Fatsita Foods

CSC Old Complex

F. Moyo Tel:+263(0)

772378307

Bulateke Milling

14640 Kelvin North

E Nkala Tel:+263(0)

712529520

Zim Milling Company

13926 Inotho Road,Kelving North Rd

Mr. M. Ratisai Tel:+263(0)

712767261

Membar Milling

65 Mpumelelo Rd, Kelvin North

Mr. B. Tshuma Tel:+263(0)

712786569

Upwell Foods CSC Old Complex W. Makavana Tel:+263(0)

772741629

Zimbabwe

Version 22 143

Bulawayo Milling Companies Name Phone Number

Ivegill Milling

Old Cold Storage Complex,

E. Ndebele Tel:+263(0)

712702513

Crown Foods Farm 19Holland, Bulawayo/Malaba

Farm, Woolendale

Vusa Sibanda Tel:+263(0)

712801441

Memban Milling Company

65 Mpumelelo Rd, Kelvin North

Mr. B. Tshuma Tel:+263(0)

405506-8

Xaba Milling Subdivision G of Portion B, Kensington

Farm

Mr. J. Xaba Tel:+263(0)

712207196

Goldendale Trading

17055 Steelarc Road Kelving West

Mr. T. Sibanda Tel:+263(0)

712766560

LongwalkMillingNowRockForestInvestment CSC Old

Complex

J. Nkomazana Tel:+263(0)

712760020

AdamsMilling15341 Kelvin North Rd T. Tavengwa Tel:+263(0)

77739879

ZimbabweMilling

13926 Inotho Road,Kelving North Rd

M. Ratisai Tel:+263(0)

712767261

Socialised Milling Co.

10 Wingrove Rd, Thorngrove

Mr. K Sibanda Tel:+263(0)

772708661

Euroquest

12122 Wingrove RdThorngrove Indst

Mr. T. Sibanda Tel:+263(0)

712766560

Better Future Foods

106X Railway Reserve13th Ave, Extension

Mr. W. Siziba Tel:+263(0)

772213417

Sitshebo Milling

14139 Westhum Thongrove

B. Mpofu Tel:+263(0)

733890844

Zimbabwe

Version 22 144

Aridex Milling Company

8 Copper Allery, Kelving West

Mrs S.

Ramakgapola

Tel:+263(0)

772360197

Turzen

72 Mpumelelo Road, Kelvin North

D. Ncube Tel:+263(0)

772300733

Isiphala Milling Company NRZ Mpopoma Station Mr. S. Sibanda Tel:+263(0)

733408473

ZambeziMilling

47 Silver Crescent, Kelving Wet, Wst

Mr. S. T.

Maphosa

Tel:+263(0)

772414677

Mathokozisa Milling

10339 Pumula Old

Sibanda Tel:+263(0)

712515767

Blue Ribbon Foods 32

J. Chinamano Rd

Mr. S. Bhobho Tel:+263(09)

504541

Jet Trading T/ALimpopoFoods

No. 5 Trojan Street,Belmont

Mr. Siziba Tel:+263(0)

712603415

Kachi Milling

6 Longhurst Road, Northlyne

E. Masanganise Tel:+263(0)

772252697

Bromley Millers

Melfort Loop Road, Bromley

T. Zimondi Tel:+263(0)

712862638

Sebokeng Milling Company

17 Waverly Rd, Thorngrove

Ms. C.

Ngwenya

Tel:+263(0)

772906484

Umgigwa Milling

15467 Thuthukani Rd,Kelvin RdNrth

T. Ndlovu Tel:+263(0)

772418105

Mathabisa Fine Foods Mr. H. Moyo

Zimbabwe

Version 22 145

Bulawayo Milling Companies Name Phone Number

No. 3 Graphite Road, Kelvin West Tel:+263(0)

77924998

Rasech Milling Co

Old Cold Storage Complex

Mr. Sibanda Tel:+263(0)

712866679

Nsukuzonke Milling Co.

Plot 21, Mahabha Plot Lower, Rangemore

P. Maseko Tel:+263(0)

772312278

Main Foods Milling Company Stand 1333, Luveve

Industrial Site

Mr. N. Nkomo Tel:+263(0)

772312278

Zaleb Milling Company

6 Woolwich Rd,Thorngrove Rd

M. Mate Tel:+263(0)

733290941

Rasech Milling

Company Old CSC Complex

Mr. H. Sibanda Tel:+263(0)

77704685

Manceda Milling

13819BMarket Street, Kelvin Nrth

Moyo H. Tel:+263(0)

712730754

Vision Millers

No. 14 Halifax RdDonnington

Mr. K. Meki Tel:+263(0)

772313922

Zambezi Milling Co.

47 Silver Crescent, Kelving West

Mr. S. T.

Maphosa

Tel:+263(09)

487458

North Star Milling

Stand o. 15370, Kelvin North 2

Mr. A. D. Rama Tel:+263(0)

772386503

Tryagain Milling

CSC Old Complex

Munakandafa Tel:+263(0)

733296693

Cover Milling Company B. Tshuma

Zimbabwe

Version 22 146

Bulawayo Milling Companies Name Phone Number

Mbondweni B/C, P. O. Avoca Tel:+263(0)

712786569

Health Connection

5022 Khami Road, Steeldale

W. Mudzengi Tel:+263(0)

772226361

Aridex Milling Company

8 Copper Allery, Kelving Wst

Mr. S. Rama Tel:+263(0)

772360197

Culsberry Milling Co

CSC Old Complex

H. Gumbo Tel:+263(0)

772677089

Blue Vallies Foods 41 Market, Stand 13814, Kelvin

Nrth

D. Mabusa Tel:+263(0)

712210761

Emputshini Yesizwe Milling Company 15364 Kelvin

North 2

Mr. I. Ndlovu Tel:+263(0)

712505327

Simunye Milling

10 Rail Rd, Kensington

Richard Ncube Tel:+263(0)

712614120

SunriseMilling

25 Bolistol Rd NorthBelmont

A. Ali Tel:+263(09)

881903

Ndex Foods

38AWoodville Road, Woodville

E. Ndebele Tel:+263(09)

290882

Maize forAfrica

6 Wallbrok Rd,Thongrove Rd

Mr. Sananza Tel:+263(09)

290882

Uqhobo Foods

65 Goldway Crescent

J. Zonomedza Tel:+263(0)

772384891

Royal Crown Foods S. Rangarirai Tel:+263(0)

772886939

Zimbabwe

Version 22 147

Bulawayo Milling Companies Name Phone Number

Old CSC Complex

Wonders Milling

22663 Pumula South, Phase One

F. Mhizha Tel:+263(0)

712725879

Socialised (Kolisa)

Milling10 Winsgrove Rd, Thorngrove

K. Sibanda Tel:+263(0)

772814055

Harvest Milling CSC

Old Complex

Mr. D. Makesi Tel:+263(0)

712522656

Kaltas (Pvt) Ltd

15498 Westerham Rd, Thorngrove

Tasara Tel:+263(0)

772301886

Felas Millers

Vocola Shopping Centre, Filabusi

M. Nkomo Tel:+263(0)

712786868

TAP-Lu Milling Co

No. 11 Woodstock Rd, Thorngrove

Mr. J. T.

Nkheswa

Tel:+263(0)

712764172

Choice Foods

Plot1 Whithmore Ave,Norwood

A. Thembani Tel:+263(0)

733514922

Just Foods

75 Goldwell Rd West

S. Dube Tel:+263(0)

733257031

Tryagain Milling

CSC Old Complex

C.

Munakandafa

Tel:+263(0)

733693296

Ondaba Foods

68 Douglasdale Rd, Umguza

Ndaba Ndlovu Tel:+263(0)

772748364

C.W. Milling Company

CSC Old Complex

W. Chigwida Tel:+263(0)

733892689

Zimbabwe

Version 22 148

Bulawayo Milling Companies Name Phone Number

Prime Foods

Old CSC Complex

Mr. k. Mavunga Tel:+263(0)

772417753

Umondli Milling Co

Stand 111 Insuza Growth Point

Mr. S.

Mhlalelwa

Tel:+263(0)

772712447

Mr Mamedza

23 Jessica Mary

Mr Wamedza Tel:+263(0)

712410050

BulawayoMilling

224 GlenEagles Rd, Willovale

Mr Gatsi Tel:+263(0)

733411370

Harare Milling Companies Name Phone Number

National Foods Lts Mr. Nheta

Blue Ribbon Foods

4 George Drive, Msasa

Mr. Bhobho Tel:+263(0)

772359916

Maize forAfrica

167 Chihombe Rd, Ruwa

C. Chagweda Tel:+263(0)

712214794

Makonde Industries Cnr

Gyroen Rd/Martin Drive, Msasa

Mr. Muvirimi Tel:+263(0)

480600

Simboti Millers

Lot No. 1 Off the Glen,GlenForest,Domboshava

Rd

E. Matewa Tel:+263(0)

712202099

Gwai Millers

6084 western triangle, Highfields

C.Mutodza

Nelia Foods M. Matimura

Zimbabwe

Version 22 149

Harare Milling Companies Name Phone Number

Tel:+263(0)

772936424

H and S Foods

1252-3 Tynwald South, Industrial Area

H. Shubamhiti Tel:+263(0)

772723210

Crown Choice Delight Millers

2 Upton Road, Ardbennie

M. Mlambo Tel:+263(0)

620768

PhilOBMillers

No. 23 Lobengula Ave, Southerton Industrial

Area

A. P. Matunja Tel:+263(0)

712413145

Nyathi Millers/Oxfields Enterprises

14kg Peg Simon Mazorodze, Bark Storage

Premises

S. J. Karambkuwa Tel:+263(0)

712510882

Chiedza Milling Company

265 Empowerment Wall, Willowvale

Mr. Chiswa Tel:+263(0)

733246582

Discovery Foods

565 Tsubvu Close, Ruwa

Mr. Mahlanzi Tel:+263(0)

712604720

Gumbas Milling CBD Mr. Chigumba Tel:+263(0)

71280094

CKP Quality Foods

19184 Tilco Industries, Chitungwiza

S. Mandaza Tel:+263(0)

712724233

Goodhope Milling

Cnr Chiremba/San Sourg Rd, Goromonzi

Mr. J. Jaya Tel:+263(0)

712208478

Utano Foods Ms. Shadaya Tel:+263(0)

712404095

Zimbabwe

Version 22 150

Harare Milling Companies Name Phone Number

334 Affirmative Way, Willowvale

Fine Back Milling

93 Guzha T/S, Chitungwiza

Mr. Musamwira Tel:+263(0)

772456373

Budget Foods

583 Hacha Rd/631 Dohwe Rd, Ruwa

S. Ziunye Tel:+263(0)

712405294

RAE Holding T/A Kuwadzana Millers

Plot 2B,Cowlie Rd, Tynwald Nrth

Mr. Kurotwi Tel:+263(0)

712401201

Tamplin Investments

6 Rsmon Rd, Graniteside

Jingjie Liu Tel:+263(0)

772224326

Sigaro Milling Stand

No. 4407, Budiriro

Mr. J. Marufu Tel:+263(0)

733431746

Top Milling

321 Musasa Rd

  Tel:+263(0)

772255932

Maguta Foods

197 Munhondo Rd, Ruwa

Mrs. Matsika Tel:+263(0)

712420856

E. B. Millers

1140 inchcraick Rd, Tynwald South

Mr. Hungwe Tel:+263(0)

772890641

Linebay Investments Ms Muyambo Tel:+263(0)

712771534

Golden Millers

608 Muzhanje, Ruwa

Mr. Musarara Tel:+263(0)

772319238

Montcal Trading L. N. Buzuzi Tel:+263(0)

712432754

Zimbabwe

Version 22 151

Harare Milling Companies Name Phone Number

17 Craster Road, Southerton

Entalco Enterprises T/a Classic Super Foods

158 Orme Road, Ardebennie

A Muparutsa Tel:+263(0)

733417947

Lisheen Millers

534 Dunstan Rd, Ruwa

Mr. Mutangadura

Pergiren Milling

8 Woolwich Rd, Willowvale,Harare

Ms Shekedi Tel:+263(0)

712207738

Chiriganzara T/A Gotosa

96 Tynwald Dr, Harare

Mrs. Gotosa Tel:+263(0)

73389069

Mambo Millers

61 Bermingham Rd

Dr. Chipamaunga Tel:+263(0)

712622516

Nutresco  

Pergiren Milling

8 Woolwich Road, Willowvale

Dr. Renner Tel:+263(0)

712212059

Team-up farming

Sheepton farm, Trelawney

P. Nyachowe Tel:+263(0)

712800611

ABV Holdings

8283 Guzha Industrial Area, Seke

Dr. Makaya Tel:+263(0)

772345700

True Foods

543 Muzhanje Ave, Ruwa

M. Mutanga

Broadhaven Manufacturers

Shed 1 and 2 Roadport, 14km Peg,Beatrice Rd

Chironga Tel:+263(0)

772301949

Zimbabwe

Version 22 152

Harare Milling Companies Name Phone Number

Zylac Milling

14786 Coventry Road, Workington

Mr. Ishfaq Tel:+263(0)

772285696

Robtap Milling Company

1142 Kirkman Rd, Tynwald South Industrial Area

R. Tapfuma Tel:+263(0)

772320740

Mana Foods

50 Lyton Rd, Workington

T. Chagonda Tel:+263(0)

772804014

Machipisa

19779 Unit A, Chitungwiza

Florence Tel:+263(0)

772714942

Breakwaters (ZDI)

167 Chihombe Rd, Ruwa

D. Chinana Tel:+263(0)

712504603

Glenel Enterprises / Sando

No. 1AWillowvaleIndustrial Park, GlenEagles

RdWillowvale

S. Krugger/T. Chikuvira Tel:+263(0)

712865650

Blowfly Investments

No. 633 Dowe Road, Ruwa

Frank Tel:+263(0)

712797900

Motherland Millers

6 Spitzkorp Rd,SnakePark

M. Chigova Tel:+263(0)

712615504

Kawesa Milling Company

Stand No. 10801, Zengeza 4, Chitungwiza

R. Kawesa Tel:+263(0)

712802278

Zim Foods

5 Rotten Row

C. K. Nyoka Tel:+263(0)

772396042

Chinyani Millers

Matapi Hostels, Mbare

L. Chinyai Tel:+263(0)

712604720

Zimbabwe

Version 22 153

Mujabuki Milling

Lindhurst Farm, Epworth

Mr. Muzivi Tel:+263(0)

712800913

Billy Charles Foods

639 Nzungu Rd, Ruwa

Nyamweda Tel:+263(0)

772759240

Purity Milling Company

19378 Tilco Industrial Site, Chitungwiza

Mrs. Chirimuta Tel:+263(0)

712880458

Maingrade Ventures/Shumba Millers

14km peg Simon Mazorodze, Bark Storage

Premises

Mr. Chipwere Tel:+263(0)

772383403

Classic Millers

10492 Masanga Rd, Telco Industries,

Chitungwiza

Makomo Tel:+263(0)

772908339

Over east Investments

Bak Storage,Beatrice Rd

Frank Guo Tel:+263(0)

772429336

Golden Millers

608 Muzhanje Rd, Ruwa

Mr. Musarara Tel:+263(0)

712422731

Team-up farming

Katosvora Farm,Permaculture Rd,Mt.Hampden

C. Nyachowe Tel:+263(0)

772573174

Pioneer Milling

197 Munhondo Rd, Ruwa

F. Tungwarara Tel:+263(0)

733290025

ShamboMillersChakaBuildingComplex,

Chikwana Shopping Complex, Chitungwiza

Mr. J. Moyo Tel:+263(0)

772406369

Ansellia Services Oldbury Farm, Mr. Mukodza

Zimbabwe

Version 22 154

Harare Milling Companies Name Phone Number

15km along NewMazoe Rd Tel:+263(04)

301810

Lesheen Millers No. Lesheen Farm,

534 Dunstan Road, Goromonzi, Ruwa

C. Chida Tel:+263(0)

712440713

BulawayoMilling T/a Fine Foods

224 GlenEagles Rd, Willowvale

Mr. Gatsi Tel:+263(0)

733411370

Mieris Milling 14km peg Simon Mazorodze,

Bak Storage Premises

Chipwere Tel:+263(0)

733419442

Fredco Superior Milling

3022 Domboramwari, Epworth

Mr. Musakwa Tel:+263(0)

712808122

Grain mech Milling Former Matererini Flats

KitchenCnr Chaminuka DrMatapi Mbare

R. Mhende Tel:+263(0)

772461721

Mainga Foods

4177 Patrenda Way,Glenview2

W.S. Nyadzayo Tel:+263(0)

712808915

Trevigano Millers fort Concrete Industrial Park

61 Harare Drive, Parktown, Waterfalls

Decide Chisango Tel:+263(0)

772296806

ShamboMillersChakaBuildingComplex,

Chikwana Shopping Complex, Chitungwiza

Mr. Moyo Tel:+263(0)

772406369

Tizites Milling

31kmPeg Mutare Rd, Farway Farm, Ruwa

F. Deyera Tel:+263(0)

772804901

Allbright Millers

9476Eight Ave,Glenview1 Industries

A. Matimbe Tel:+263(0)

733780494

Zimbabwe

Version 22 155

Harare Milling Companies Name Phone Number

Salibonani Creek

8 James Farm Rd, Ruwa

G. Karumba Tel:+263(0)

772979197

Gwai Millers

5971 Western Triangle, Gazaland

F. Gororo Tel:+263(0)

712753140

Mcribs Enterprises

Lot1 of 14, Tynwald

Mr. Mbabvu Tel:+263(0)

712737056

G K Millers

10345 Terror Rd, Tillo Industries,

Chitungwiza

G. Kabaya Tel:+263(0)

712525284

Shumba Milling

Stand No 2518/3, Kambuzuma

J. Kandira Tel:+263(0)

712507025

Mujawo Millers

Std No.19 Gleneagles Indstl Centre, Willowvale

Ephraim Tel:+263(0)

733779041

D and F Millers

110 Guzha T/ship, Chikwanha

J. Munemo Tel:+263(09)

890834

Salomit Manufacturing/Marble Milling

5036 Overspill, Epworth

N. Chivuzhe Tel:+263(0)

772917134

Katsaona Millers

10498 Tilco Industries, Chitungwiza

D. Kandarira Tel:+263(0)

772959467

Dannyboy Millers

1597 Chizungu T/Ship, Epworth

D. N. Manyere Tel:+263(0)

772853295

Crown Choice Delight M. Mlambo Tel:+263(0)

772940317

Zimbabwe

Version 22 156

Harare Milling Companies Name Phone Number

12 Oatlands Street, Merwede,SnakePark

Five Star Foods

3 Toure Road, New Ardbennie

P. Ncube Tel:+263(0)

772672295

Jolkut Investment

No. 69 Steven Drive, Masasa

A. Mhembere Tel:+263(0)

733405472

City Foods Milling Stand

No281 Mutsunyarunya StreetTafara

ColMagumise Tel:+263(0)

712758879

Semandel Investments

122 Datford Rd, Willowvale

Mr. F. Moyo Tel:+263(04)

664825/7

Blowfly Investments

633 Dohwe Rd, Ruwa

T. Madzvamutse Tel:+263(0)

712503140

Green Grocer Milling

Stand No. 300,Enterprise Rd,Box761

J. Soka Tel:+263(04)

499271

DeesMillers Stand

No. 41,MurisaTownship, Seke, Ziko

Mrs. Chanakira

Golden Star Milling

8 Shepperton Rd, Graniteside

Steve Gong Tel:+263(0)

772313289

Sunspun Millers

CornerHobbs&Plymouthrds, Southerton

N. Mitchell Tel:+263(0)

712206620

Harvest Foods

14kg peg Beatrice, BAK Storage Premises

C. Chipwere Tel:+263(0)

772419260

Capital Ventures T/A Harvest Foods P. Munyurwa

Zimbabwe

Version 22 157

Harare Milling Companies Name Phone Number

Stand 82-83 Block B, Chitungwiza Tel:+263(0)

772943190

Vodahot Trading T/A Valley Millers

FortConcreteIndustrial Park,

61 Hre Drive, Parktown, Waterfalls

Dzapasi Tel:+263(0)

712876009

Millers Pride

38 Cruster Rd, Southerton

T. Ncube Tel:+263(0)

712201156

Simba Millers

10217 High Glen Road

S. Mwonzora Tel:+263(0)

712752 413

Lidosine Milling Company

249 unit 13,Williams Way, Msasa

Mr. Dengu

/Siyawamwaya

Tel:+263(0)

712439527

Notam Foods

150 Northway, Prospect, Waterfalls

A.T. Mukwazhi Tel:+263(0)

772238845

Karima Investments

No. 80 Lyton Rd, Workington

Mrs. I. Mahlanze Tel:+263(0)

712401180

Eveready Millers

123-4 Guzha T/Ship, Chikwanha

Chinyamunzore Tel:+263(0)

772305777

Trade Point Investments

No. 8 Paisley RoadWorkington

Falzal Tel:+263(0)

712740562

Samanyanga Milling Darwendale Rd

8km Peg OffChirundu Rd

Mr. Jackson Tel:+263(0)

712403558

Shanda Milling

Stand No. 677 BluffHill,Faber Rd, Hre

Mr Sande Tel:+263(0)

772385249

Zimbabwe

Version 22 158

Eliska Southview Milling

Stand1120 Forbes RdUplands Waterfalls

Mrs. E. Hahlani Tel:+263(0)

772679714

Chisipiti Milliers

26 Auckland RdSoutherton

N. Mungeni Tel:+263(0)

733252753

Workspace Enterprises

BayNo. 6-249 Williams Way,BeverlyEast, Msasa

M. Mazibiye Tel:+263(0)

772384693

Davrec/Kaures Milling

Std 19840 Tilco Industries, Chitungwiza

Mr. Makaure Tel:+263(0)

772966768

Eveready Millers

Stand No. 224TashVillageGuzha Industrial Site,

Chikwanha, Seke

Mr. Mamini Tel:+263(0)

772893141

Beta Millers Stand No. 8700 Western Triangle,

Highfield

Mr. Chikukwa Tel:+263(0)

772312089

Hurudza Millers

7km pegHarare-Shamva Road

I. Chapfika Tel:+263(0)

712400502

Hurudza Milling

Stand No 21 Old Tafara

F.M. Nhari Tel:+263(04)

850487

Brooke Foods

90 Chikwanha shopping Centre, Chitungwiza

E. Guzha Tel:+263(0)

772393158

Oniomac T/A/Taguta

61 Douglas Rd, Workington

M. T. Chironga Tel:+263(0)

772301949

Ashley Packers

21268 Cnr Mutema/Masset Rd, Tilco Industries

V. Mugaba Tel:+263(0)

712437406

Zimbabwe

Version 22 159

Harare Milling Companies Name Phone Number

Classic Millers

19383 Tilco Industries, Chitungwiza

W. Musamwira Tel:+263(0)

772930131

Guest Foods T/A Mach Muz Milling K. L. Machiweni Tel:+263(0)

772364738

AfricaMillers

10492 Tilco Industries, Chitungwiza

A. Karigwindi Tel:+263(0)

772902526

Gatawa Millers (Rasville)

10218 Highglen Willowvale

Mr. Gatawa

Tel:+263(0)712731643

D and F Millers Stand

No. 110 Guzha T/Ship, Chikwana

Mr. Munemo

Tel:+263(0)772992766

Deplaat Investments Stand

No. 1203, Tynwald South

Tao Zhou

Tel:+263(0)772472670

Glacik Enterprises

Glenside Farm 62km peg alongHre-Byo Road

Mrs. Ganyo

Tel:+263(0)772720956

Macetty Millers Magakangoma Tel:+263

(0)733692895

Eliska Southview Millers

Southview Plot,Forbes Rd, Waterfalls

E. Hahlani

Tel:+263(0)772679714

Buxumu Enteprises

Toneridge Farm, AlongChitungwiza Rd, Near

Irvines

Mupotaringa Tel:+263

(0)772217449

Villagers Foods Stand

No 5984Gazaland Shopping Centre

G. Tazviwana

Tel:+263(0)772858 613

Zimbabwe

Version 22 160

Harare Milling Companies Name Phone Number

Feta Foods

3 Roseneath Road, Ruwa

Mr. F. Masango

Tel:+263(0)712419 016

Chitungwiza Millers

Std No.6006 Nehanda Street, Zengeza 4

Mrs. Chimani

Tel:+263(0)772948 918

Tanroy

179 Loreley Cresent

Mr Pasi

Tel:+263(0)772954711

Vygate Enterprises t/a Tsetsa

79B Chikwanha, Chitungwiza

Mushapaidze Tel:+263

(0)712522476

Madyira Milling Taita Shopping Centre, Stand No.

19770 Unit O, Chitungwiza

A.T. Msipa

Tel:+263(04)22333

Neblartrack Stand

No.6572 Westlea Inds Area,Warren Pk

Lizzie Marimo

Tel:+263(0)772326792

Kaures Milling

Std 19840 Tilco Industries,Chitungwiza

Mr Makaure

Tel:+263(0)772966768

MatingaB/Munawa Foods

19692 Unit L Seke Chitungwiza

Matinga

Tel:+263(0)772818277

Ammar Foods/Ladka

106 Coventry Rd

 

Blowfly Investments

633 Dohwe RdRuwa

Frank Guo

Tel:+263(0)

7724429336

Overeast Investments

Bak Storage Beatrice Rd

Frank Guo

Tel:+263(0)772469336

Zimbabwe

Version 22 161

Pairnrx/Natural Foods

69 Douglas Rd, Workington

A.J Ngwenya

Tel:+263(0)667616

RBC Milling Factory

Bay719 Willow RdNew Ardbennie

Mr C Madombwe

Tel:+263(0)668560

Greatr Zim Milling

NebasaComplexBay1-150

S.Chidawaya Tel:+263

(0)772573174

Eagle Consumer Brands

26 Greenock Rd,Workington

Mafunde

Tel:+263(0)772211802

KGC Auro Services

17402ACulton Rd, Graniteside

C.Maswera

Tel:+263(0)772247725

Zylac Enterprises

106 Coventry Rd

Mr Ishfac

Tel:+263(0)772285696

B,K Millers

Std No4416,Budiriro

Biggie

Tel:+263(0)772716730

Genesis Foods

1233 Churchill RdProspect

Dube

Tel:+263(0)712440000

Vintage Milling

Std 19377,ilco Industries,Chitungwiza

E Chamanga

Tel:+263(0)712356821

Shelsmore Enterprises

Bay 3 Sedco Complex

Mr Nyovhi

Tel:+263(0)772308940

Southview Milling

No.1120 Forbes Rd.Southview,Waterfalls

E.Hahlani

Zimbabwe

Version 22 162

Harare Milling Companies Name Phone Number

Tinotenda Milling

Std No.5 Kuwadzana

Chisodza

Tel:+263(066)2300

Masvingo Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

National Foods 5 200 Mr. Nheta

Makondo Millers

69 Chikombedzi G/P Chiredzi

4.8 192 J. Makondo

Tel:+263(0)

772966251

ZPN Milling Company

No. 15 Hawckley Road, Mvuma

4.8   Zivanai Shumba

Tel:+263(0)

772787498

Muushawasha Foods

1310AMineral Road, Masvingo

4.5 180 Mr. Mapuranga

Tel:+263(0)

772246421

Big Six Millers

Stand 72, Rutenga G/P Mwenezi

4.7 188 G. Taruvinga

Tel:+263(014)433

Rukanda Millers

Stand 230 & 120, Chivi

3.1 124 N. L. Rukanda

Tel:+263(037)252

/325

Gomba Millers

Stand No. 618, Nyika

3 120 B. Gomba

Tel:+263(0)

712509747

Value Millers 3 120 S. Mashayahanya

Zimbabwe

Version 22 163

Masvingo Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Stand 1 Maregere B/C/ Masvingo Tel:+263(0)

712614134

Marow Milling

747 New Industrial Sites, Chiredzi

2.9 116 A. Marowa

Tel:+263(0)

712214069

Mutema Millers

Stand No. 8, Ngundu B/C, Chivi

2.7 108 C. Mutema

Tel:+263(0)

772570427

Sisonke T/ASun ValleyMilling

Stand 205, Chivi Industrial Site, Chivi

Growth Point

2.4 96 K. Tshuma

Tel:+263(0)

712221468

Hurudza Millers

Mashava Temeraire, Masvingo District

2.4 96 C. Musakanda

Tel:+263(0)77420797

T & F Food Processors

Std No. 6835 Industrial Site, Masvingo

2.4 96 Dube

Tel:+263(0)

712514422

Magoche Milling

18099 Mhamhatsi St, Mucheke, Masvingo

2.4 96 Magoche E.

Tel:+263(0)

772843716

Mtangi Millers

Murongwe B/Centre, Mberengwa

2.4 6 P. Mtangi

Tel:+263(0)

712722120

Sypak Foods

1077 Tshovani LightInd, Chiredzi

2.1 84 Siyakathsana Tel:

+263(0)772339951

Zimbabwe

Version 22 164

Masvingo Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

C and H Millers

Sipambi B/G, Masvingo

2.1 84 C. Chikukwa

Tel:+263(0)

712218624

Larmona Millers

Std 52, Mashaa Business Service Centre,

Masvingo

2 80 Y. Moyo

Tel:+263(0)

712607406

Mubaiwa Milling

Mwembe Business Centre, Mberengwa

2 80 K. W. Moyo

Tel:+263(0)

712401075

Vogo Milling

Gonamombe Business Centre

2   Mr. Govo

Tel:+263(0)

712611228

S & M Millers

12475 Mazorodze St, Chesvingo,

Masvingo

1.8 72 Maguranyi Tel:+263(0)

712870475

Imperial Foods

177 Nyika Growth Point

1.8 72 K.Makaya

Tel:+263(0)77244058

Tizzy Millers

38337 Masvingise B/C, Gutu

1.8 72 Mutema G. T

Tel:+263(0)

712746566

Allbright Millers

no.1 Chomufui Blck, Mpandawanda, Gutu

1.8 72 Matimbe A.

Tel:+263(0)

772708901

Valley Kushanduka Farm, 1.5 60 N. Munangagwa

Zimbabwe

Version 22 165

Masvingo Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Valley road OffMutare Rd Tel:+263(0)

712766234

Rolmay Trading

18120 Westvew Industrial site,P.O.

Box924, Masvingo

1.5 60 Shonhai C

Tel:+263(0)

712635916

Mhofu Milling

Std 10143,Mineral Road, Masvingo

1.5 60 T. Mudekunye

Tel:+263(0)

772258835

Muunze Millers

No. 26 Mucheke Light Industrial Site,

Masvingo

1.5 60 M. M. Mawire

Tel:+263(0)

712525400

Peshmore Milling Company

Std 44 Maranda Business Centre,

Mwenezi

1.3 52 R. Mubaiwa

Tel:+263(0)

772303848

Magwizi Milling Company

Rera Kraal, Chief Madamombe

1.2 48 S. N. Magwiza

Tel:+263(0)

712206083

ChasiyatendeSchoolMillingCo.

ChasiyatendePrimary School, Masvingo

1.2 48 H. Ruzive

Tel:+263(0)

712746761

Srikpass (pvt) Ltd

Std 475, Jerera G/P Zaka

1.2 48 T. Chipepera

Tel:+263(0)

712732896

Masendeke T/A Beshta Hev. Milling

Lauder Farm, Chartsworth, Gutu

1.2 48 S. Mahofa

Zimbabwe

Version 22 166

Masvingo Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Tel:+263(0)

712206640

Sando Suppliers

231 Chomureza St, Mupandawana Gutu

1.2 48 O. Muchemwa

Tel:+263(0)

772718304

Zingoni Millers

Std 909, Jerera G/P, Zaka

1.2 48 N. Zingoni

Tel:+263(034)2323

Dzimwasha Milling Company

Std 18120 Corner Unity,Industrial Rd,

Masvingo

1.2   A. Dzimwasha

Tel:+263(0)

772843676

Rujeko Millers

26891 Rujeko Light Industrial Site,

Masvingo

0.9 36 J. M. Wafa

Tel:+263(0)712214

603

Perama Millers

Stand 38, Mapanzure B/C, Masvingo

0.9 36 T. Zihove

Tel:+263(0)

772395074

Ngundu Millers

Std No. 8, Ngundu B/C, Chivi

0.9 36 J. Hungoidza

Tel:+263(0)

712210495

Vhembe Foods

1253 Industrial Road, Masvingo

0.9 36 J. Wafa

Tel:+263(0)

712214603

Chikozho Millers T/A A.T.C

Gondo Business Centre, Chivi

0.9 36 A. Cikozho

Tel:+263(0)

712400409

Zimbabwe

Version 22 167

Masvingo Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Chizororo Millers Site

No. 77, Takavarasha Business Centre,

Chivi

0.9 36 S. Chizororo

Tel:+263(0)

712781689

Dzimwasha Milling Company

Std 131, Mhandamabwe, Chivi

0.9 36 A. Dzimwasha

Tel:+263(0)

712866894

Makurira Millers

Denge Business Centre Chivi

0.9 36 E. Makurira

Tel:+263(0)

772771122

Rice Millers T/A Digital Millers

180 Neshuro Industrial Site, Mweneze

0.9 36 C. Rice

Tel:+263(036)401

Gomba Millers

Chishave Business Centre, Chivi

0.9 36 T. Gomba

Tel:+263(0)

772716102

Full Bless Investments

Shotsoni Businesss Centre, Chivi District

1.6 64 N Musara

Tel:+263(0)

773228078

Dzimwasha Milling Company

Std No 18129 Cnr Unity Industrial Roda

Masvingo

1.2 48 A Dzimwasha

Tel:+263(0)

772843676

Peshmore Milling Company

Std No 44 Maranda B/Centre

1.3 52 R.Mubaiwa Tel:+263

(0)772303848

Distinct Millers

Tangwena Store Triangle, Chiredzi

6 240 T Mushipe

Zimbabwe

Version 22 168

Masvingo Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Tel:+263(0)

772740753

Spidron Milling

Std NO.25 Chartsworth.Gutu

3.7 148 B Holliap

Tel:+263(0)

772331113

Tohori Investments

4297 Franklahan Rd, Industrial Sites

Masvingo

3.7 148 A.T Rikanda

Tel:+263(0)

712220430

Mashonaland West Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Makonde Milling Company

Alfa Farm Mhangura

10.8 432 Mr. Gumbo

Tel:+263(060)

5614/5731

Macsherp Milling Company

Std No. 264,Chimoi Rd, Kadoma

9 360 Mr. C.

Mkunugwa

Tel:+263(0)

772715133

Tsetseka Milling Company

Std No. 1162, Chegutu

8 320 Mr. Mapfaka

Tel:+263(0)

712896959

Norton Millers

Knockmalloch Estates, Lot 3, Norton

7.2 288 Chimuperu

Tel:+263(04)

210108

Linden Park Belyin Pvt Ltd 6.9 276 Dr. Mazhindu

Zimbabwe

Version 22 169

Mashonaland West Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

P. O. Box62, Norton Tel:+263(062)

2424

Magaisa Milling Company

Std No.132 Sanyati Growth Point

5.9 236 T. Mapfumo

Tel:+263(086)7

/2245

Falstand Investments

232 Silo Rd, Banket

5.5 220 Wayne Linefield

Tel:+263(0)

712206539

Zvionere Milling Company

Std 6083,Njiri Street, Blockyard, Rimuka,

Kadoma

5.4 216 Mr. E. Mtemi

Tel:+263(0)

77651516

Diamond Trading

Magunje Growth Point Majunje

5 200 S. Moyo

Tel:+263(0)

712801353

Blue Ribbon Foods 5 200 Mr. S. Bhobho

Tel:+263(0)

772359916

Angwa Millers

Angwa FarmBox179, Golden Kopje rd,

Chinhoyi

5 200 N. Chirinda

Tel:+263(0)

712801024

Better By Far Millers

256 Galloway Rd, Norton

5 200 S. Chara

Tel:+263(0)

772422272

Intergrear Trading T/A Beta Millers

71 Chitezi St, Rimuka, Kadoma

4.8 192 Mr. Chikukwa

Zimbabwe

Version 22 170

Mashonaland West Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Tel:+263(0)

772312089

Wamica Foods Milling Company

Buttecimbe Farm, 35.5km peg, Chegutu,

Mubaira Rd

4.5 180 Mr. A.

Hativagoni

Tel:+263(0)

712601237

Bevtech Milling Company

Stnd No. 1 Kuwadzana, Banket

4 160 Tel:+263(0)

772721554

Cecily Millers

New Allan Grange Farm, Raffingora

4.3 172 Mrs Chombo

Tel:+263(0)

772570602

Ternoth Millers

Std No. 3, Gadzema Industrial, Chinhoyi

3.5 140 Mr. Musakwa

Tel:+263(0)

772746087

Califlets Foods 3.5 140 R. Ndoro

Tel:+263(0)

712732966

Mayfort Milling

Mayfort Farm, Chinhoyi

3.5 140 G. Watson

Tel:+263(0)

712208790

Samanyanga Products

Box Wgt 895, Westgate,Harare

3.3 132 Batamoyo

Mutapaire

Tel:+263(0)

712766449

Raffingora Millers 3 120 L. Saveni

Zimbabwe

Version 22 171

Mashonaland West Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Box26Raffingora Tel:+263(031)

880685

Rama Amrat

Std No. 98, James St. Karoi

3 120 A. V. Rama

Tel:+263(0)

712410111

Danlyn Estate

9km Peg Farm,R.G. Mugabe Highway

2.7 108 Mr. Nyakapiko

Tel:+263(0)

712529749

Mhangura Marketing/Tariro Milling 2.5 100 Mr. Chimanga

Tel:+263(0)7337-

8

Chigutiro Milling

StdNo. 3501 RG Mugabe RdChinhoyi

2.5 100 E. Thandi

Tel:+263(0)

772720683

Gomwill Milling Company

Std No. 3422,Katanga, Norton

2.4 96 W. N.

Chimutanda

Tel:+263(0)

733226094

Rwizi Ent.

Lot 3 of Higher UPHopewell, Selous

2.4 96 Mr. W.

Kamudyariwa

Tel:+263(0)

712711206

Garamukonde Millers

Std. No. 1148,Chimvi Rd, Chegutu

2.4 96 Mr. F. Gororo

Tel:+263(0)

712753140

Gumpo Uitkyk Farm Uitkyk Farm 2.4   Mr. Gumbo

Zimbabwe

Version 22 172

Mashonaland West Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Box105, Kariba Tel:+263(0)

712886902

EdenHoldings

Std7126 Hull Road, Chinhoyi

2.4   Marowa G.

Tel:+263(0)

772219151

Heritage Milling Company Stand No. 1384,

Hintonville, Chegutu

3.3 132 Mr. F. Zulu

Tel:+263(0)

712746663

T.Z. Millers

2546 Maridale, Norton

2.4 96 Mr. T. Nyangari

Tel:+263(0)

772908596

Tashinga Milling Company

Lothian Farm,Box411, Norton

2.4 96 Mr. Mhizha

Tel:+263(0)

712777739

Tanaka Milling Cooperative

Jenkston Farm, Plot 68, Norton

2.24 89.6 Mr. Sande

Tel:+263(0)

772764892

Cecily Millers

348 South Rd, Norton

2.1 84 S. Ganyo

Tel:+263(0)

733229307

Beta MillingNo. 71 Chitezi Rd,

Rimuka, Kadoma

2.1 84 K. Chikukwa

Tel:+263(0)

772312089

Mupamombe Milling Company

P. O. Box1Raffingora

2 80 S. Makwasha

Zimbabwe

Version 22 173

Mashonaland West Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Tel:+263(0)

772651200

M & N Investments Milling510 Zvimba Mateu

Road, Chinhoyi

2 80 J.V Vuuren

Tel:+263(0)

712806414

Yaturuka Farm

Plot 410 Karoi

1.8 72 F. Mandemwa

Tel:+263(0)

772269900

Cobblestone Milling

Mukutu,Box75, Trelawney

1.8 72 Mr. Masaire

Tel:+263(0698)

2674

King Enterprises

205 Galloway, Norton

1.8 72 Mr. F. Magadu

Tel:+263(0)

712201738

Mutyambizi Millers

Mutyambizi homestead chikunichawa hmstd

Mhondoro

1.8 72 Mr. Mutyambizi

Tel:+263(0)

772438660

Temba P. Mliswa T/A Saltlakes Holdings

Spring Farm, Karoi

1.8 72 T. Mliswa

Tel:+263(0)

733700148

Chiedza Milling Company

79 Galloway Road, Twinlakes, Norton

1.8 72 C. Dube

Tel:+263(0)

772787043

Marconsul Milling Company

Std No. 412, Rimuka Industry, Kadoma

1.5 60 Mr. Watenga

Zimbabwe

Version 22 174

Mashonaland West Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Tel:+263(0)

772883420

People's Import & Export Milling

Lot1 of Mashlands, Norton

1.2 48 Mr. J. G.

Mgwagwa

Tel:+263(0)

772403703

Incorporated Milling Company

Std5426 Glas Glow Rd, Chinhoyi

1.2 48 Mr. Baloyi

Tel:+263(0)

772903993

Mainvale Investments

Std No. 321 Josiah Tongogara, Kadoma

1.2 48 Augustine

Chidora

Tel:+263(0)

772369964

Salop Millers

Salop Farm, 128km Peg AlongBulawayo

RdKadoma

1.1 44 Mr. Dube

Tel:+263(0)

772406102

Builders Milling

Std No335 South RoadNorton

1.1 44 J. Murufu

Tel:+263(0)

773028551

Zvamunoda Milling Company StandNo. 860

Nyerere Way, Banket

1 40 T. Sabamba

Tel:+263(0)

712750961

Forshore Investments

Lydiate Business Centre, 15km Peg

AlongZvimba RdNorton

0.9 36 M. Kanengeya

Tel:+263(0)

772817946

Zimbabwe

Version 22 175

Mashonaland West Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Vision Millers

Std No. 2033, Ngoni T/ship, Norton

0.9 36 N. Chonge

Tel:+263(0)

733692247

Gukwa Milling Co

Two Tree Business Centre

1.2 48 Mr Gukwa

Tel:+263(0)

712208792

Central Milling

Pine Mine Rd Kadoma/Off Bulawayo Rd ,

162 Km peg

4 160 Mr Haritatos

Tel:+263(0)

772240276

Makwiro Milling

Box 386,Harare

    O Chimenya

Tel:+263(0)

772359912

Mashonaland Central Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Adult Millers

Std 2118, Light Industry, Bindura

9.6 384 Musasiwa. B

Tel:+263(0)

712422380

Mapunga Foods (Haingate)

Insingizi Farm, Mapunga, Bindura

4.5 180 Mr. Severa

Tel:+263(0)

733237199

Ansellia Services

Oldbury Farm, 15km alongNw Mazoe Rd

3.7 148 Mr. Mukodza

Tel:+263(04)

301810

Zimbabwe

Version 22 176

Mashonaland Central Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Afro Timber Milling

No. 13 GMB Rd,Glendale

3.6 144 Mr. Masuku

Tel:+263(0)

772261095

Mburuma Milling

Std No. 394/5, Shamva Urban, Shamva

3 120 Mr. Mburuma

Tel:+263(0)

77404213

Pfura Millers

Mt Darwin South Youth Agricultural,

initiativeBox57, Mt Darwin

3 120 S. G. Madondo

Double Design Foods

Summerset Farm Concession Near GMB

Concession

2.1 84 Mr .Chirume

Tel:+263(0)

712868290

Mudzonga Millers

Sect. 3/6, Trojan Mine, Bindura

2 80 P. Mudzonga

Tel:+263(0)

772244152

Light Star Trading

Std No.2113 Light Industries, Atherstone,

Bindura

1.8 3 A. T. Musvosvi

Tel:+263(0)

772848022

White Harvest

Avoca Farm, Bindura

1.2 48 Mr. Maimba

Tel:+263(0)

772729058

Shamuyenhanzva

Mulinga Farm,Box46, Shamva

0.9 36 Shamuyenhanzva

Tel:+263(0)

772996031

Tongai Milling     R.T Matangira

Zimbabwe

Version 22 177

Mashonaland Central Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Tongai Farm,20 kmBindura-Harare Rd Tel:+263(0)

772923179

Cecily Millers

New Allan Grange Farm

    Mrs M Chombo

Tel:+263(0)

772570602

Chetsunga Milling

Juru Farm Cnr Mutoko/Shamva Rd

    Mr Juru

Tel:+263(0)

772384036

Matabeleland South Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Distinct Millers

Dulivadzimu Shopping Centre

7.5 300 T. Mushipe

Tel:+263(0)

772882037

Mangwana Milling Company

119 industrial,Botswana Rd, Plumtree

6 240 Mpini Moyo

Tel:+263(0)

77730471

Ndazi Ndazi Milling

Dombodema Business Centre, Plumtree

5.4 216 L. Nleya

Tel:+263(0)

712418806

Zimfoods

Chamunanga Shopping Centre

4.5 180 M. Chikova

Tel:+263(0)

712409861

Mudau Millers

Channel 6 Business Centre

3.9 156 R. Mudau

Zimbabwe

Version 22 178

Matabeleland South Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Tel:+263(0)

712430811

Staple Foods

Sihlengeni Business Centre, Siphezini, Mat

South

3.6 144 M. Ndlovu

Tel:+263(0)

772712545

Sizabantu

Std No. 186 Maphisa Business Centre

3 120 D. Moyo

Tel:+263(0)

712515382

Properways Enterprises

StdNo. 422 Pioneer Rd,VictoriaFalls

3 120 W. Ndlovu

Tel:+263(0)

712211125

BophelongEnterprisesShasheBusinessCenter 3 120 M. Thabolo

Tel:+263(0761)

254631

Tshinane Millers

Lutumba Business Centre

3 120 Mr. W. Sibanda

Tel:+263(0)

772987156

Ndabankulu Milling

Marebeha Maphisa

3 120 T. Ncube

Tel:+263(0)

712614255

Thuthuka Milling Co.

Mawonondo Business Centre Filabusi

3 120 A.M. Ndlovu

Tel:+263(051)

83305

Felas Millers

Vocola Shopping Centre, Filabusi

2.4 96 M. Nkomo

Zimbabwe

Version 22 179

Matabeleland South Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Tel:+263(0)

712786868

Gwanda South

Std No. 10 Kezi/ No. 8 Erica Heburn Ilanga,

Bulawayo

1.8 72 Mr. Nyati

Tel:+263(0)

712219355

Jiyane Milling Company

Donkwe Donkwe Business Centre, Kezi

1.8 72 M. Sibanda

Tel:+263(0)

712607595

Ashberry Millers

Std No. 427 Light Industrial Area, Gwanda

1.8 72 R. Sibanda

Tel:+263(0)

733248121

PR Golden Foods

Std 199 Maphisa

1.2 48 C. Dube

Tel:+263(0)

712631808

Uphedza Ndala

Lutumba Business Centre

0.9 36 G. Viljoen

Tel:+263(0)

733300296

Zamangezandla

Hombola Cross Rds, Mangwe Dist, Plumtree

    J. Malaba

Tel:+263(0)

772233801

LikewiseEnterprises

Std Number 7 Somnene Figtree Plumtree

    D Sibanda

Tel:+263(0)

772852503

Batanai Milling/Tahangana

Batanai StoreP.O. Box21, Plumtree

    R. Ndlovu

Zimbabwe

Version 22 180

Matabeleland South Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Tel:+263(0)

712423778

Mahole Milling

Winfillingford FarmBox94Filabusi

    N. Tshuma

Tel:+263(0)

772327543

Snowcrest/Esibomvu

69 Mpaca RoadEsibomvu T/Ship Esigodini

    Moyo

Tel:+263(0)

712424778

Kavhade Ngeno Millers

Lutumba Business

1.5 60 L. Chikumba

Tel:+263(0)

772398787

Mlungu Milling

Emganda Wiolandale

    P Sibanda

Tel:+263(0)

712551679

Sibantu Foods

Std No.186 Maphisa

    D.Moyo

Tel:+263(0)

712567320

Distinct Millers

Dulivadzimu Shopping Centre

    T. Mushipe

Tel:+263(0)

772882037

Mangwana Milling Company

119 industrial,Botswana Rd, Plumtree

    Mpini Moyo

Tel:+263(0)

77730471

Zimbabwe

Version 22 181

Matabeleland North Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Thendele Foods Milling Company

Std No. 36 Tsholotsho Business Centre

4.8 192 Mr. P. H.

Manyatela

Tel:+263(0)

712777082

Maduke Milling Company

Inkunzi Business Centre, Tsholotsho

District

4.4   Mr. B. Ndlovu

Tel:+263(0)

712435743

Mavako Investments

Sazini Store, Lupane Business Centre

3.9 156 Sipho Dube

Tel:+263(0)

712762420

Nice Foods

Std No. 205 Knwmour Business Centre,

Lupane

3.6 144 Mr. M. Gumbo

Tel:+263(0)

712702325

Ammiwi Foods

Nkayi Business Centre

3 120 A Ndebele

Tel:+263(0)

712792970

PM Milling

Springrange Farm, Nyamandlovu

3 120 Ndlovu Martin

Tel:+263(0)

772851604

Properways Enterprises T/A Sidobe

Milling

StNo.422PioneerRd,VictoriaFalls,

Industrial Site, Vic-Falls

3 120 Wilson Ndlovu

Tel:+263(0)

712211125

Haice Milling

Inyathi Co-operative

2.7 108 B. Nkomo

Iluba Milling 2.7 108 Mr. A. Gabeza

Zimbabwe

Version 22 182

Matabeleland North Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Std No. 3 Sipepa Business Centre,

Tsholotsho

Tel:+263(0898)

346/563

Bio-Serve T/A Busu Milling

Rennede Farm, 19km alongBulawayo

RdVictoriaFalls

2.5 100 G. Gumede

Tel:+263(0)

712217390

Bakwenene Milling

Std No. 15 Siphepha Tsholotsho

2.4 0 L. B. Moyo

Tel:+263(0)

712522536

Day Break Milling Company

Std 26 P Section Cottage Industry

Hwange

2.1 84 Mr. D. Nkomo

Tel:+263(0)

712750258

Makhelwane Milling Company

Tsholotho B Centre, Tsholotsho

1.8 72 Mr. K. Chombo

Tel:+263(0)

712763997

Larmona

Hwange Industrial Sites, Hwange

1.5 70 Mr. Moyo

Tel:+263(0)

772425158

Tip Toe Milling Company

Std No. 4652/3/4, Chinotimba Industrial

Area, Vic-Falls

0.9 36 Mr. C. Nyakumbi

Tel:+263(0)

712210947

Nkayi Business Centre

Nkayi Business Centre

4.5   Mr F.Mawundura

Tel:+263(0)

712779361

Fulglen Enterprises

Nest Wegg Farm

3   D Moyo

Tel:+263(0)

712741833

Zimbabwe

Version 22 183

Matabeleland North Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Milburn Foods

Dete Business Centre

2.7   Dete Business

Centre

Tel:+263(0)

712615694

Midlands Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

National Foods 10.5 420 Mr. Nheta

Zvikuru Milling

Burke Street, Kwekwe

8.4 336 S. Gomba

Tel:+262(0)712400803

Ilanga Millers

Std No.1045, 17 Linconroad

Industrial Sites, Gweru

8 320 Manzanga P

Tel:+263(0)772218600

Pentland Milling

R.G. Mugabe Way,Market Street

7.6 304 O. M. Kwenda

Tel:+263(054)224628

VictoriaFoods

Std No.771,Trafford Rd, Gweru

12 480 John Kelly

Tel:+263(054)22361-4

Kwayedza Milling

Mfiri Business Centre

5.4 216 I. Tavengwa

Tel:+263(0)712614251

Blackman Milling

Std no. 2008, Amaveni, Kwekwe

4.8 192 M. Matambanadzo

Tel:+263(0)733893126

Star Bright Millers 4.8 192 Mollen Pedzisa

Tel:+263(0)772781834

Zimbabwe

Version 22 184

Midlands Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Std No. 1319 - 1320 Mkoba 12,

Gweru

Sugden Milling

Std No. 2450/11 Mbizo, Kwekwe

4.8 192 C Mukewa

Tel:+263(0)712420213

Chikonde Foods

Std No.520 Mataga Growth Pnt,

Mberengwa

4 160 David Makinya

Tel:+263(0)712600455

Magonyo Millers

Std No. 3005 Amaveni, Kwekwe

3.6 144 J. Magonyo

Tel:+263(0)712436470

Sitshebo Foods

Cross Roads Business Centre,

Silobela, Kwekwe

3.3 132 Manoki Mpofu

Tel:+263(0)712343703

Mandebvu Millers

Std No. 2404, Section 11 Mbizo,

Kwekwe

2.4 96 Mr. P. C. Ngozo

Tel:+263(0)772714112

Fredfa Milling Co.

17-18,First Street, Shurugwi

2.3 92 Mrs. Mandaza

Tel:+263(0)772874821

Mutangi Millers

Mukake Business Centre,

Zvishavane

2.1 84 D Mutangi

Tel:+263(0)712363673

Nyakuzvidzwa Millers 2 80 Saul Mamvura

Tel:+263(0)772385209

Chihoro Millers 2 80 Chidzonga Tel:+263(0)

772381320

Zimbabwe

Version 22 185

Midlands Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Std No. 1139 Mapgungautsi

/Industrial Area, Gokwe

Commuk Milling

Box2299Mutare

2 80 M. Chigombe

Tel:+263(020)67138

Free White Millers

Std no. 1474, Nyaradza Indstl Sites,

Gokwe

2 80 S. Mpasi

Tel:+263302262

Mubaiwa Milling

Mwembe Business Centre,

Mberengwa

2 80 K. W. Moyo

Tel:+263712401075

Bryden Technical Services

StdNo. 1 Harare RoadKwekwe

1.8 72 Mr. M. Hanyani

Tel:+263(055)23654

Maranda Makusha

StdNo. 805 R.G. Mugabe Way,

Zvishavane

1.7 68 Maranda

SunriseMilling

Std No 8101 Mkoba Gweru

1.5 60 J. Musariri

Tel:+263(0)772771218

Bhudhi Milling Company

Std 3834 Gokwe South

1.5 60 C.Matongo

Tel:+263(0)772368007

Royal Eagle Milling

Std JT58 NRZ Goods Shed, Mvuma

1.5 60 Ellah Chako

Tel:+263(0)733205297

Mukewa Milling

Std No. 2450/11 Mbizo, Kwekwe

1.2 48 Mr. Mukewa

Tel:+263(0)712420213

Zimbabwe

Version 22 186

Midlands Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Zebra Nyangara Milling

Std no. 8216, Mtapa Industrial Sites,

Gweru

1.2 48 Musa Mutasa

Tel:+263(0)712872619

Fine back Milling

Std no.10 Shamrock Industrial Site

3 120 Wilson Masamwiro

Tel:+263(0)77456373

Royal Millers

Std No 2061/2AmaveniIndKwekwe

1.2 48 T.Dzuda

Tel:+263(0)712619268

Mashoko Milling

Daru Business Centre, Zvishavane

1.2 48 J. Mashoko

Tel:+263(0)712731552

Nutri Milling Co

IPR ComplexGoods Ave

1.2 48 J.Mutamangeya Tel:+263

(0)772813612

Mapfumo & Sons

Std no.703 Lght Ind Sites,

Zvishavane

3 120 D.Mapfumo

Tel:+263(0)712231639

Shasha Milling

Mapanzure Shopping Centre,

Mapanzure

0.9 36 Rushwaya

Tel:+263(0)712214323

Grobeller

Good Shed Railway Station,

Kwekwe

5.5 220 Chikukwa

Tel:+263(055)21311

Masendeke Millers

Chaka Business Centre,Mvuma

2.1 84 Masendeke

Tel:+263(0)772433961

Machokera Millers 1.8 72 Jaison Tanyongana

Zimbabwe

Version 22 187

Midlands Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Std No.1 Zhombe Growth Point

Kwekwe

Tel:+263(0)772624410

Mutangi Milling Mukwake Business

Centre,Zvishavane

2.1 84 E. Mutangi

Tel:+263(0)712363673

Zvikuru Milling

No10 Burke St,Industrial Site,

Kwekwe

4.5 180 Mrs Gomba

Tel:+263(0)733 252555

Chikiyi Milling

Chengwena Business Centre,

Chirumhanzu South District

3.6 144 Mr Chikiyi

Tel:+263(0)712878469

Royal Eagle Milling 1.5 60 Ellah Chako

Tel:+263(0)733205297

Fredfar Milling

Std No.17 &18St Shurugwi

3.6 144 T,Mandaza

Tel:+263(0)772307283

Manicaland Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

National Foods Limited

456 Glasgow Rd, Heavy Industrial Site,

Mutare

13 520 Mr. Akim Makore

Tel:+263(0)

712747998

Blue Ribbon Foods Limited

14 Newcastle Rd, Heavy Industrial Area,

Mutare

6 240 Mr. Kusema

Tel:+263(020)

62245

Porusingazi Milling 4.8 192 Mrs Porusingazi

Zimbabwe

Version 22 188

Manicaland Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

4 Glasgow Road, Mutare Tel:+263(0)

712613154

Eckville Milling Company

KadzungeVillage, Headman Rukweza

Nyazura

    Manhanhana Tel:

+263(0)772713518

Panhinga Millers

Lot14A Odzani, Mutare

2.7 108 A.Soma

Tel:+263(0)712799

935

Rich Millers

Std 4455 Chikanga II, Business Centre

Mutare

2.1   Mr. Chingoto

Tel:+263(0)

772934301

Commuk Milling

Box2299Mutare

2 80 M. Chigombe

Tel:+263(020)

67138

Crewsh Investments

12 Edson Sithole Rd, Paulington Murahwa

Industrial Site

    Mr. Piyo

Tel:+263(0)

772751786

Hahlani Southview

Std No. 1038 Vengere, Rusape

    L. Tsoka

Tel:+263(025)3559

Zuvaracho Mills

Mundanda Bsn Cntre, M Selinda , Tanganda

Tea Estate

2 80 R.Dhliwayo Tel:+263

(0)712607245

Mtunzi Milling

Std 581,Buzi Street,GazaT/Ship, Chipinge

1.8 72 S. Mtunzi

Tel:+263(0)

712614671

Zimbabwe

Version 22 189

Manicaland Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

K. J. Soma Millers

Std 24Runde Crescent,RiversideDr, Mutare

1.8 72 Karson Soma

Tel:+263(0)

73324493

Eastern Crafts Pvt Ltd

Std No. 5188,St Hellens Drive, Nyakamhete,

Mutare

1.7 68 M. Jakazi

Tel:+263(0)

712614808

Kuchihama Millers

Std No. 43, 58 and 59Gaza"O", Chipinge

1.5 60 Dr. Duri

Tel:+263(0)

712631168

T.N.T. Milllers

615 "C" Avenue, Mutare

1.5 60 CDE S. N. Beta

Tel:+263(0)

712212465

Mhofu Milling Company

Std no. 184BirchnoughBridgeT/Ship

1.5 60 Aaron Mudekunye

Tel:+263(0248)

2273

Axa Foods

StdNo. 633 Maungwe Street, Rusape

1.5 60 S. Chatima

Tel:+263(0)

712513400

Bvurere L

Std No. 59, Nhedziwa Business Centre,

Chimanimani

1.3 52 L. Bvurere

Tel:+263(026)2228

Gowack Millers

StdNo. 5170 Grimsby Rd, Nyamamete

Industrial Area, Mutare

1.1 44 Akim Gowera

Tel:+263(0)

712407319

S & M Milling 1.2 48 Mr. Sagiya

Zimbabwe

Version 22 190

Manicaland Milling Companies Capacity Tn/Hr

Max Allocation/Wk

Contact Person

Crofton Homestead Farm,Box312, Rusape Tel:+263(0)

772433845

Quartet Investments/Duma Investments

Bazeley Bridge Township, P/A Mutare

    Mr. P. Duma

Tel:+263(0)

772334664

Chinguno Foods

StdNo. 115 Alvord Ave, Nyanyadzi

1 40 Tapuwa Chinguno

Tel:+263(0)

712861849

Masere Holdings

Mutasa District Service Centre (DC) Stand

No. 17 Watsomba

0.7 28 E. Nyatsanza

Tel:+263(0)

712204414

Nzuma Millers

Murambinda G.Point,Box79Murambinda

    W.Nzuma

Tel:+263(04)

753770

Eckville Milling Company     Mr l.Manhanhana

Tel:+263(0)772

713518

Zimbabwe

Version 22 191

9 4.8 Zimbabwe Transporter Contact List

Company Vehicle Type Number of Vehicles

Capacity per Vehicle

Condition

Colbro Transport (Pvt) Ltd International

International

Renault

DAF Renault

Renault

Man

International

16

14

4

13

7

34 MT

34 MT

34 MT

34 MT

34 MT

Good

Good

Good

Good

Good

Darnton Investments (Pvt) Ltd

International

ERF

4

2

34 MT

34 MT

Good

Good

RID Bravo Investments (Pvt)

Ltd

Detroit 9670

International

9800

Volvo FL 12

Volvo Truck

Platfomr

Volvo Truck

Platform

Freightliner

Freightliner

Kenworth

Nissan

Peterbilt 362

1

7

1

1

1

3

20

4

2

1

34 MT

34 MT

34 MT

10 MT

35 MT

30MT

34 MT

34 MT

15 MT

30 MT

Good

Good

Good

Good

Good

Good

Good

Good

Good

Good

Truck Africa Zimbabwe Holdings (Pvt) Ltd

International 27 30 MT Good

Zimbabwe

Version 22 192

Company Vehicle Type Number of Vehicles

Capacity per Vehicle

Condition

DECENT TRANSPORTERS (Pvt) Ltd

Freightliner

MAN

ERF

Scania

Volvo

MAN

11

5

1

5

3

2

30 MT

30 MT

30 MT

10 MT

10 MT

8 MT

Good

Good

Good

Good

Good

Good

Selfless Investments Nissan

Mercedes

Benz

Mercedz

Benz

Toyota Dyna

5

2

1

1

14 MT

14 MT

7 MT

3.5 MT

Good

Good

Good

Good

Blazing Angels Enterprises DAF

DAF

Volvo

Renault

1

2

2

1

10 MT

4 MT

10 MT

7 MT

Good

Good

Good

Good

Autosphere Transport (Pvt) Ltd

Mercedes

Benz

Renault

Freightliner

2

1

2

10 MT

8 MT

8 MT

Good

Good

Good

Denjey Enterprises (Pvt) Ltd International

Freightliner

Freightliner

ERF

Volvo

8

20

4

1

2

30 MT

30 MT

35 MT

30 MT

30 MT

Good

Good

Good

Good

Good

MCP Haulage (Pvt) Ltd Freightliner 2 30 MT Good

Zimbabwe

Version 22 193

Company Vehicle Type Number of Vehicles

Capacity per Vehicle

Condition

International 3 30 MT Good

Coopers Logistics (Pvt) Ltd Volvo

International

Freightliner

Hino

Bedford

1

2

4

5

2

30 MT

30 MT

30 MT

10 MT

7 MT

Good

Good

Good

Good

Good

Sintless Services (Pvt) Ltd ERF

Freightliner

Scania

Scania

Scania

Scania

2

7

5

2

2

1

30 MT

30 MT

30 MT

13 MT

15 MT

5 MT

Good

Good

Good

Good

Good

Good

MEGALINK Investments (Pvt) Ltd

Motorbilly Investments t/a EC Haulage

Scania

Scania

ARTEGO

VOLVO

Mercedes

Benz

Mercedes

Benz

Volvo

ERF

ERF

2

1

1

1

2

3

2

1

2

10 MT

15 MT

7 MT

15 MT

5 MT

10 MT

15 MT

15 MT

10 MT

Good

Good

Good

Good

Good

Good

Good

Good

Good

SAGEROAD ENTERPRISE Volvo

MAN

Mercedes

Benz

1

1

1

10 MT

7 MT

5 MT

Good

Good

Good

Zimbabwe

Version 22 194

Company Vehicle Type Number of Vehicles

Capacity per Vehicle

Condition

Mercedes

Benz

1 3 MT Good

Retvic Trading (Pvt) Ltd Mazda

Hino

Ford

9

7

17

3.5 MT

8 MT

30 MT

Good

Good

Good

Zimbabwe

Version 22 195

10 4.11 Zimbabwe Additional Service Providers Contact List

10.1 Vehicle Rental

There are numerous rental companies within Zimbabwe who provide a good service at

affordable prices.

Rental Car Company Name

Street / Physical Location

Contact Name

Title Email Phone Number

Fax Number

AVIS

Rent-a-

Car

Wendy Reservations

Manager

[email protected] Tel1:

+263(04)

575431

/2

Tel2:

+263(09)

68571

+263(04)

575481

Compact

Car Hire

  compact@africaonline.

co.zw

Tel1:

+263(04)

577736

/40

Tel2:

+263(04)

572029

+263(04)

577702

Europcar   [email protected].

zw

Tel1:

+263(04)

750622-

4

+263(04)

752083

Zimbabwe

Version 22 196

Rental Car Company Name

Street / Physical Location

Contact Name

Title Email Phone Number

Fax Number

Tel2:

+263(04)

752559-

61

Imperial

Car Hire

  [email protected].

zw

Tel1:

+263(04)

752559

/61

Tel2:

+263(04)

575592

/3

+263(04)

575592

Elite Car

Rental

  Tel1:

+263(04)

738325

Tel2:

+263(04)

738326

Hertz

Rent-a-

Car

Tel1:

+263(04)

706038-

39

+263(04)

792793

/4

ERB Car

Hire

andTours

Tel1:

+263

(04)

721023

Rent-a-

Camper

vfrtours@harare.

iafrica.com

+263

(04)

774752

Zimbabwe

Version 22 197

Rental Car Company Name

Street / Physical Location

Contact Name

Title Email Phone Number

Fax Number

Tel1:

+263

(04)

572956

10.2 Taxi Companies

There are numerous taxi related services in and around the country.

Taxi Company Name

Street / Physical Location

Contact Name

Email Phone Number

Fax Number

Vehicle Description

A1Taxi

ServiceCo.(Pvt)

Ltd

Head Office

12 Market

Street, Box 75

Charles Tel1: +263

(04)706996

/7

Tel2: +263

(04)722221

Toyota

Corolla

Cream Line

Taxis

  Tel1: +263

(04)703333

Tel2: +263

(04)704758

Toyota

Corolla,

Mazda

Avondale

Minifare Taxis &

Car Hire (Pvt) Ltd

New Avondale

Shopping

centre

Box A285

Avondale

Shepard Tel1: +263

(04)336644

Tel2: +263

(04)336616

/8Fax: +263

(04)

Toyota

Corolla

Fanwell Hundayi

Zimbabwe

Version 22 198

Taxi Company Name

Street / Physical Location

Contact Name

Email Phone Number

Fax Number

Vehicle Description

Rixi taxi Service

Co-op Ltd

5 Samora

Machel

Avenue, Box

5535

Tel1: +263

(04)753080

/1

Tel2: +263

(04)724222

Toyota

Corolla

10.3 Freight Forwarding Agents

During the 1990’s the agricultural sector broke into the International Market by meeting all the

EU standards. As a result horticulture, dairy and numerous other commodities were traded

overseas. This meant a need for a wide range of clearing agents to meet the demand. Today a

number of these companies are operating at less than optimum capacity but still have the skills

to cater for exporters.

Freight Forwarder Name

Street / Physical Location

Email Phone Number

Fax Number

Freight Forwarding & Clearing services

Speedlink

Cargo

Queensway

Shopping Centre,P.

O.Box H88,Harare

Tel1: +263

(04)668966

/7

Tel2: +263

(04)575192

/3

Fax:

+263(04)

620060

Exzim Freight 34 Douglas Rd,

Workington,Harare,

Box 2558 Harare

Mitchell Cotts 29 Birmingham

Road,Harare,

Zimbabwe

matema@mcfreight.

co.zw

Tel1: +263

(04)

759935

Road, Rail,

Air freight

clearing

Zimbabwe

Version 22 199

Freight Forwarder Name

Street / Physical Location

Email Phone Number

Fax Number

Freight Forwarding & Clearing services

Professional

Consolidators

(Pvt) Ltd

5 GreenTrees Rd,

Willowvale,

BoxST620,

Southerton,Harare

[email protected].

co.zw

Tel1: +263

(04)

661066

Tel2: +263

(04)

660668

  Road

Transport

customs

clearing

Paul

Edwards

ShippingCo.

Unit1, 16 Lisburn

Rd, Workington,

BoxST498,

Southerton,Harare

Tel1: +263

(04)770859

/66

Tel2: +263

(0)

772401665

+263(04)

710160

ECULINE

Cargo

Operators

Unit1, 32

Shepperton Rd,

Graniteside,

BoxA960,

Avondale Harare

Tel1:+263

(04)

773290

Tel2:+263

(04)

773508

+263(04)

773553

Airline

Freight

Services

CargoVillageHarare

Airport,BoxA42

HarareAirport

Tel1: +263

(04)

575439

Tel2: +263

(04)

575259

+263(04)

575439

Zimbabwe

Version 22 200

10.4 Customs Clearing Companies

Company Name

Street/Physical Location

Contact Name

Email Address Phone Number

Customs

Services

67 Coventry

Road,

Workington,

Harare

Stephen

Mafarachisi

/Brian

Mafarachisi

[email protected].

zw

Tel. 04777685

/77 Mobile:

0773063708

CMC

Shipping

and Freight

2nd Floor IHK

Building 30

South Avenue

Harare

Amanda

Mbano

[email protected] Tel: 263

2901132-4

Mobile: 0779

479 667

Freight

Solutions

9 Hillside

Road Hillside

Harare

Henry

Chifodya

operations@freightsolutions.

co.zw

Tel: 263 778526-

28

Freight

World (Pvt)

Ltd

100 Kelvin

Road South,

Graniteside,

Harare

Felix

Nyaruwanga

[email protected] Tel: 755595-9

Mobile: 0772

430 900 / 0712

413 160

Express

Cargo t/a

Ipcress

Investments

18 Kopje

Pavilion, 79

Belvedere

Road Kopje,

Harare

Toga

Musero

[email protected] Tel: 710162 /

710163 Mobile:

0772 661 894

Manica

Zimbabwe

Limited

91 Coventry

Road,

Workington,

Harare

Tim Boulton [email protected],

[email protected]

Tel: 666751-9 /

575148 Mobile:

0772 820 427 /

773 372 769

[email protected]

Zimbabwe

Version 22 201

Company Name

Street/Physical Location

Contact Name

Email Address Phone Number

Mitchell

Cotts

Freight

Zimbabwe

29

Birkingham

Road,

Southerton,

Harare

DJ Motsi

/Prrick

Tairoodza

Tel: 757021-3 /

759935-40

Mobile: 0773

964 298

Southern

Business

Services

2

Sandringham

Drive

Alexander

Park Harare

Jerita Tigere [email protected] Tel: 263 250730-

3 Mobile: 0772

339 679 / 0772

565 818

Fr8 Afrique

Transport &

Logistics

3 Ellsworth

Road

Belgravia

Harare

Nyasha

Garaba

/Demus

Bonga

[email protected].

zw

Tel:

+2638677107270

/+2634252620

Mobile:

+263783037612

Vari-Freight

(Pvt) Ltd

48

Northhampton

Crescent

Eastlea

Harare

Patricia

Nyaradzo

Kupfuwa

/Munyaradzi

Mashashs

customercare@varifreight.

co.zw

Tel: 776284

/776991

10.5 Handling Equipment

There are a number of handling equipment companies available. However for the majority of

companies they use manual system to handle.

Zimbabwe

Version 22 202

Company Name & Address Street / Physical Location

Contact Name

Title Email Phone Number

Premier & Lego Forklift

Services

12

Shepperton

Rd,

Graniteside

P.O.Box

2743,

Harare

Moses

Sibanda

Sales &

Marketing

sales@forklift.

co.zw

Tel1: +263

(04)753618

/9

Tel2: +263

(04)

755430

Zimbulk   Tel1: +263

(04)

753964

CMED Central Mechanical

Equipment Department

Mr.

Pasipamire

pasi@cmed.

co.zw

Tel1: +263

(0)

772568350

ColumbusMckinnonZimbabwe

(Pvt) LTD

   

10.6 Electricity and Power

ZESA are the main power provider and are committed to the provision of safe and reliable

electricity and related services to all in a fair and cost effective manner.

Main Producer / Distributor & Address

Street/Physical Location

Contact Names & Email

Title Email Phone Number

Fax Number

Website

Fullard

Gwasira

Relations

Manager

fgwasira@zesa.

net

Zimbabwe

Version 22 203

Main Producer / Distributor & Address

Street/Physical Location

Contact Names & Email

Title Email Phone Number

Fax Number

Website

Zesa Head

Office

Electricity

Centre

25

Samora

Machel

Av P.O.

Box377

Harare,

Zimbabwe

Tel1: +263

(04)774508

/35

Tel2: +263

(0)

772420220

+263

(04)

754181

http://www.

zesa.co.

zw/911

/index.html

The situation is very different in different parts of the country. In Harare, in the centre, where

the office is located, power cuts are less frequent than in the rest of the city, where electricity is

not available most of the day. In Masvingo power cuts happen every day, in Beitbridge not as

much. Finally, in Mutare the warehouse is located next to the electricity service provider,

therefore power is stable. Installing generators with sufficient capacity should be a priority for

every WFP office and warehouse. WFP should also ensure that its partners have generators as

well as fuels supplies, in order to ensure continuity of work and data transmission. ZESA

regards Hospitals, Sanitary facilities, Security, Border Posts, CBD and Airports priority in times

of shortage. Although not adhered to this is generally the norm in cities and areas of high

importance.

Production Unit Type[1] Installed capacity (MW) Current Production (MW)

Kariba HEP 750MW 625MW

Hwange Thermal 920MW 360MW

HararePower Station Thermal 60MW 0MW

BulawayoPower

Station

Thermal 120MW 0MW

Munyati (Kwe Kwe) Thermal 120MW 0MW

       

Zimbabwe

Version 22 204

Imported HCB -Mozambique Fluctuates

ZESCO -Zambia Fluctuates

Snell – DRC Fluctuates

10.6.1 Supply

Supply fluctuates with availability in the region and the demands by the economies that

supplyZimbabwe. Refurbishments of various facilities are underway but there is no definite time

line for the completion of these projects.

Power Stability

Power grid / network coverage Generally good – extensive @ 65% to 75%

ofZimbabweof both high and low voltage

Is supply regular and constant

throughout the country?

Yes No

Please describe Erratic, due to theft of cable, and limited generation

On average, how often does power

supply go out?

Country wide average two to three times per week

On average, how long does the

outage last?

5 or more hours