Live Project on Design of Mis for Communication House

7/30/2019 Live Project on Design of Mis for Communication House

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LIVE PROJECT ON

DESIGN OF MIS forCOMMUNICATION HOUSE

BY-SAUBHAGYA & MANISH


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Acknowledgment

We are very grateful to many people for their help

and encouragement during the project & writing of

this report. We especially want to thank

Piyush Raj Sir

for giving us & helping us in this project


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AbstractManagement information Systems (MIS),

sometimes referred to as Information Management

and Systems, are the discipline covering the

application of people, technologies, and procedures

collectively called information systems to

solving business problems. Management

Information Systems are distinct from regular

information systems in that they are used to

analyze other information systems applied in

operational activities in the organization.

Academically, the term is commonly used to refer

to the group of information management methods

tied to the automation or support of human

decision making, e.g. Decision Support Systems,

Expert systems, and Executive information systems.

The terms MIS and information system are often

confused. Information systems include systems that

are not intended for decision making. MIS is

sometimes referred to, in a restrictive sense, as


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information technology management. That area of

study should not be confused with computer

science. IT service management is a practitioner-focused discipline. MIS has also some differences

with Enterprise Resource Planning (ERP) as ERP

incorporates elements that are not necessarily

focused on decision support.


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TABLE OF CONTENTS

.About the store

.Level of users

.Type of information needed by each level and their

duties.

.Top level

.Middle level

.Supervisory level

.Report / format

.Book detail

.Invoice report

.Sales


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COMMUNICATION HOUSE

Communication house is one of the famous retail

shop in patna city situated at paschim darwaza

since 2005 till date. It is a retail shop which sell

broad range of accessories of mobiles, sim cards of

various companies, different types of cell phones,etc.


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Different Level of Users

The information needs are different at different

organizational levels. Accordingly the levels can be

categorized into following:-


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Top Management Or Strategic Management

Middle Management Or Tactical Management

Supervisory Management Or Operational Management

Top Management or

Strategic Management:-Strategic management involves achieving balance

between requirements of different functions and

units of the organizations. It also involves balancing

risks in short and long term. Organizations adopt

sophisticated management information systems,

which provide top managers with an ample range of

information to achieve multiple strategic

performances. The information used is futuristic

and external in nature. It receive the summary from

the middle management and the decision made at

this level is non programmed but strategic.

The main responsibilities are:-


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Determining the overall goals and objectives of the

business.

Dealing with long term plans, policy matters and

broad based strategic planning.

Establishing a framework within which the various

department should work.

They mechanize operations for better efficiency,control, and effectiveness, but they do not, in

themselves, increase corporate profitability. They

are simply used to provide management with

sufficient dependable information to keep the

business running smoothly, and they are used foranalysis to plan new directions.

Top level (General Manager)

Futuristic and external in nature.

Determine the overall goals and objectives .

Dealing with long term plans policy matters and

broad based strategic planning.


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Establishing a frame work with in which the various

departments should work.

His long term goal is to open more branches of this

shop in Patna

The Information he need seek for are about the

different price. authors whose books are in demand

and about the publishing house which publish good

quality books at least.

Middle Management orTactical Management :The level between the strategic and operational

management is the middle management level.

Some authors also call it tactical management. Thislevel of management is concerned with planning

and control for individual organizational functions

such as marketing, production, and HRD, or sub


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function within them, for improving performance in

short or medium term. The information is fed from

the top management and it is internal in nature. Itneeds information for short term planning. The

middle management is concerned with elaboration,

classifying and transforming of organizational goals

into actions and plans. It deals with matter from

practical point of view (programmatic) andformulates operating policies and procedures for

the guidance of the supervisory.MAJOR RESPONSIBILITIES/DUTIES:

.Responsible for the procurement of generalmerchandise (GM) for resale.

.Maintains inventory control for all generalmerchandise departments.

Conducts research on new or required items for

resale through research and tradeshows.


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Controls GM receipt, inventory and pricing.

Monitors sales figures and margins for each

department to ensure budget targets are met.

Manages the general merchandise component of

the mobile Website.

Informs and updates mobile store staff on all

aspects of the GM Department.

Marketing and administration of mobilestore

operations

Prepares for and completes yearly inventory.

Purchase supplies and equipment to maintaindaily operations.

Develops and implements marketing plan for

academic cycle.

Evaluate marketing plan effectiveness on an event

or annual basis.

Directs the store layout and design for

merchandising of products/services.


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Good working knowledge of mobilestore

computer management systems.

Able to open and close the store and complete

the month end processes and backups.

Maintains GM data base.

Resolves problems related to the operation of the

Point of Sale (POS) system.


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Supervisory Management or

Operational Management:-Operational management lies at the other end of

the continuum of management levels. The

information is received from the middle

management and is mostly internal in nature.

Decisions at this level are usually routine, structured

and programmed. The function and processes are

standardized. The supervisory management deal

with the operational plans, policies and procedures

for transforming or converting inputs to outputs. It

is responsible for day to day routine decisions and

operations of the organizations. For example,

operational management will concentrate onensuring that workmen on the shop floor are

instructed correctly on the jobs to be performed by

them at any particular time and that they are


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provided with required material, tools and other

facilities to get on with the work.

It is responsible for day to day routine decision and

operations of the organization.

The mobilestore Cashier is part of the mobilestore

which is housed in the Administration division. The

Cashier reports to the managerstore Manager. The

Cashier has contact with all constituencies.

Essential Responsibilities:

Assist customers purchases in the mobilestore

Ring up items and accept payment for purchases

Balance drawer and prepare daily cash reports.

Ensure that appropriate levels of petty cash areavailable for mobilestore

Assist with questions as needed


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The mobilestore Clerk performs a variety of retail

sales activities and specialized technical duties for

Store may open or close mobilestore; may supervise

the work of staff assistants.

KEY DUTIES AND RESPONSIBILITIES:

1. Receives and inspects merchandise andreconciles with purchase orders; returns canceled

and damaged items to vendors; contacts vendors to

determine status of delinquent orders as

appropriate.

2. Tracks shipments, deliveries and orders;

consolidates and prepares invoices and purchase

orders for billing in a timely manner. Reconciles and

balances shipments to purchase orders and invoices

in mobilestore System. Electronically transmits

invoice information to Accounts Payable.


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3. Prices merchandise according to mobilestores

pricing policy; directs pricing by student assistants

and temporary employees.

4. Processes and distributes documentation with

purchase orders; reports, documents and tracks

damages and discrepancies on orders received.

5. Performs retail sales activities (i.e., sales,

buybacks, refunds); processes cash, credit and debit

card transactions and special program purchases.

6. Resolves cash register, ATM and credit card

problems; replenishes cash at registers from the

safe.

7. Assists students, faculty, and other customers to

locate books, supplies and related materials;

maintains current knowledge of courses and

syllabus.

8. Assists supervisor or mobilestore Purchasing

Specialist to order adequate merchandise and

supplies; serves as a liaison to vendors.


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9. Facilitates merchandise deliveries to various

locations.

10. Opens or closes mobilestore in accordance with

detailed procedures.

11. Maintains the storeroom and front mobilestore

service area in a neat and orderly manner.

12. Maintains mobilestore departments as assigned;ensures orderliness and cleanliness of inventory.

13. Organizes store inventory; maintains accuracy of

inventory; updates and maintains computer

database of store inventory

14. Ships cancelled and unsold mobiles back to

publisher as appropriate.

15. Organizes and maintains mobiles Reserve

System and On-line mobile ordering system.

16. Coordinates all syllabi to determine order

quantities, delivery, pricing and inventory through

mobilestore Aid System.


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17. Maintains mobile Aid system hardware at both

stores, troubleshoots and resolves hardware and

network related problems. Works with vendors toresolve hardware operating system issues.

19. Orders necessary office supplies and maintains

accurate inventory of store/office supplies.

20. Updates purchase order information using the

mobilestore System. Adds, edits, deletes provider

returns using the mobilestore System.


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Report/ format

MOBILES DETAILS

SAM

SUN

G

STORE,

PATNA, 2012

Mobile Company Software

Samsung galaxy S3 SAMSUNG Android 4.03

Nokia lumia NOKIA Windows

Samsung omni SAMSUNG Windows

Nokia Asha 200 NOKIA Symbian

Samsung champ SAMSUNG Android 2.3

Samsung chat SAMSUNG Android 2.3

Date Indent

No

Itms

rcv

Itms

return

Prog

rcpt

Mobile

name

rate balance


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NOKIA PRIORITY PATNA, 2012

23/08/12 3456575 20 00 20 Samsung

galaxy

s3

36000 720000

25/09/12 3445676 15 02 13 Samsung

omni

20000 260000

Date Indent

No

itms

rcv

itms

return

Prog

rcpt

Mobile

name

rate balance

12/05/12 56788 25 07 18 Nokia

lumina

12900 232200

30/02/12 45632 30 12 18 Nokia

asha

200

4500 81000

Mobile name Date of

purchase

Person quantity rate balance


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SALES REPORT

Nokia asha

200

30/09/12 Saubhagya

pithora

1 3800 14800

Samsung

galaxy duos

1 11000

Samsung

galaxy s3

09/09/12 Manish

sharma

1 36000 36000

Samsung

galaxy s3

15/05/2013 Saubhagya

pithora

1 36000 36000

Live Project on Design of Mis for Communication House

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