List of Vacanies at Baker & McKenzie as of 16 Feb 2011

A SUBSIDIARY OF BAKER & MCKENZIE INTERNATIONAL B.V.

B&M Global Services Manila, Inc., is a subsidiary of Baker & McKenzie International B.V., a support services provider to Baker & McKenzie International, a Swiss Verein of member law firms around the world. Neither B&M Global Services Manila, Inc., nor Baker & McKenzie International B.V., is engaged in the practice of law.

B&M Global Services Manila is a wholly owned subsidiary of Baker & McKenzie International B.V., the support services provider to Baker & McKenzie International which is a network of member law firms around the world. We are the exclusive Philippine-based shared services center of this global network of firms.

Our young, dynamic organization provides a variety of support services to more than 70 offices in 38 countries around the world. Our continued growth demands the expertise of professionals for our team. If you see yourself working as a part of a global organization, driven by a passion for excellence, then, we would like to hear from you.

Job Opportunities Available

Information Technology

Support Analyst, DBA

Support Analyst, Workstation

Security Engineer (Regional Technical Analyst)

Developer

Help Desk Analyst

SAP Analyst

Citrix Engineer

Document Support Center

Document Analyst

Document Specialist – Japanese, French and

German

English Editor

Billing & Finance Support Center

Matter Management Coordinator

Billing Coordinator

Accounts Assistant

Client Credit Coordinator

Staff Extensions

Interaction® Administrator (Reliever)

Regional Administrator

Project Supervisor

PR Associate

Marketing Communications Specialist

Marketing Coordinator

Legal Content Coordinator and Editor

Client Team Services Specialist

IFD Staff Accountant

Global Meeting and Event Coordinator –

AP Meetings

Global Meeting and Event Coordinator –

AP Registration

Global IP Support Centre

Shift Supervisor

IP Data Processor

Global IP Support

Developer

Information Technology


Support Analyst – Work Station

Provide support for the IT Infrastructure; this includes troubleshooting, root cause analysis, and resolution of incidents (both alerts and help desk tickets);

Resolve complex and business critical issues encountered in the IT Infrastructure and IT Operations;

Perform regular and ad hoc IT Operations tasks as defined. Job Requirement Intermediate to Advance knowledge and experience with:

Supporting end users and troubleshooting desktop environments that are running Windows operating systems

Core Citrix products (XenApp, XenDesktop, etc) Installation and configuration of Citrix clients, web interface and Citrix server

software Group Policy Management Configuring and Automating Windows deployment using sysprep Automated MSI software deployment Altiris Management (Notification Server, Patch management, Deployment)

Basic operational knowledge in:

System/Server Administration Exchange Administration Backup Management (CASO, Backupexec) HP server Firmware and Drivers

Deployment EMC Storage Administration Avamar appliance Server Virtualization Hard disk RAID Server Clustering RILO Administration Trend Micro Control Manager

Support Analyst – DBA

The Support Analyst – Database is responsible for the operation and support of the Firm IT Infrastructure during the shift through conduct of scheduled and ad hoc IT operations tasks,


resolution of incidents escalated from Level 1 (Global Help Desk Team and Event Detection Team), and ownership of tasks and incidents involving Production Databases. He/She may also be tapped to participate in IT Projects of the Global Technology Teams. He/she is also expected to be on-call in case of IT infrastructure critical incidents and emergencies requiring his/her services. Job Requirement College degree in computer-related course Good skills in SQL Database administration, Enterprise Manager and Query Analyzer,

Crystal Reports Knowledge in SAP an advantage General skills on all IT related fields – database, server, network and workstation. Basic knowledge in System/Server Administration, Exchange Administration, Backup

Management (CASO, Backupexec) HP server Firmware and Drivers Deployment, EMC Storage Administration, Avamar appliance, Server Virtualization, Hard disk RAID, Server Clustering, RILO Administration, and Trend Micro Control Manager,

Basic understanding of Citrix Server Support/Administration, Altiris, GFI, LAN and WAN technology (Remote Access/Firewall – Cisco, Juniper), and Desktop

Good understanding of the Firm’s IT infrastructure Knowledge of the Firm IT infrastructure monitoring systems (Argent, HP SIM, etc.) and

tools (Hyena, SizeExplorer, Solarwinds, etc.) Good analytical skills in identifying and resolving problems, assessing risks and

evaluating technical solution alternatives Sound decision making skills in making logical and proper judgment as to when to

escalate the incident to 3rd level support Discipline and sense of urgency, responsibility and accountability Good presentation and communication skills

Security Engineer (Regional Technical Analyst) The Information Security Engineer monitors, maintains, and audits the Firm’s information technology infrastructure. He/she will assist in the creation, implementation, and ongoing management of security-related systems. He/she will assist with the development of security awareness and training initiatives. The position’s primary focus is the protection of data, systems, and facilities to ensure their confidentiality and integrity in compliance with the Firm’s organizational policies and standards. Job Requirement College degree in computer-related course


Thorough understanding of concepts and best practices in information security, including its application in systems development. IT infrastructure (WAN, LAN, Server, Workstation, Database, Email System) operations, and support processes.

Proficient in the use of Microsoft Excel, Access, SQL. Knowledge of Crystal Reportwriter, Checkpoint FW-1, and Trendmicro Antivirus is beneficial.

Thorough knowledge of computer monitoring systems, vendor-supplied packaged programs, macros, utilities and other highly-technical programs.

Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions

Ability to adapt, integrate, and modify existing programs or vendor-supplied package programs for use with existing information systems.

Proficiency in oral and written English, including conduct of training sessions. Developer This position provides technical programming, database development, testing, and documentation for application support issues and enhancements. He/she may perform detailed design or simple analysis tasks as needed. Job Requirement Bachelor’s degree, preferably in Computer Science or equivalent work experience 2 – 3 years Microsoft development experience, using ASP.NET, C# or VB.NET,

Transact SQL programming (within SQL Server 2000/2005). Have been involved at least in one full deployment cycle participation. Experience with reporting tools such as MS-SQL Reporting Services 2000, an

experience in MS-SQL Reporting Services 2005 is a plus Experience in three-tier architecture with SQL backend or service oriented architecture. A good understanding of system development methodology and object oriented design. Good communication and teamwork skills. Help Desk Analyst This position will be responsible for providing consistent high quality customer service and support for Baker and McKenzie’s Global applications, European Region, Asia Pacific Region and other locations/support opportunities as they arise. Also responsible for


resolving issues in a timely and efficient manner, and escalate to support groups when necessary. Job Requirement Bachelors Degree, preferably in an IT related field Minimum of 3 years prior technology Help Desk experience in a problem-solving

capacity. Minimum of 3 years experience with incident management tools. Good process methodology experience Excellent verbal, written, communication skills. Must be able to speak and write fluent English with advanced grammar and composition

skills Excellent Customer Service skills. Thoroughness in terms of following defined processes diligently and accurately. Drive and ability to see problems through to resolution Well-developed inter-personal skills and ability to work in a team environment. Ability to quickly learn and understand new technology and applications. Has initiative, sense of responsibility and commitment to work Willing to work overtime as necessary Willing to work on shifting schedule Able to work in fast paced, stressful environment

SAP Analyst

This position will be responsible for providing consistent high quality customer service and support for SAP system. He/she will represent as a source of contact for users needing technical and functional assistance, provide level 1 initial assessment, troubleshooting and resolution of issues. The person in this role will record, track and monitor incidents and service requests following the defined Incident Management Process. Provide an accurate record of each incident description and resolution; monitors on-going jobs and ensures immediate resolution of the reported problem and liaise between end user community and technical teams towards resolution of the reported problem. Job Requirement Accounting background or knowledge of financial applications is a must. Knowledge on SAP system is an advantage. Excellent problem solving skills, from both systems and accounting perspective.


Must be able to speak and write fluent English with advanced grammar and composition skills.

Excellent Customer Service skills. Thoroughness in terms of following defined processes diligently and accurately. Well-developed interpersonal skills and ability to work in a team environment. Willing to work overtime as necessary. Willing to work on shifting schedule. Able to work in fast paced, stressful environment. Citrix Engineer The role involves deploying a certified global standard Citrix environment, following the global methodology as well as customizing and implementing any local office layers; assessing potential use of Citrix to improve efficiencies and reduce costs; maintaining and supporting software installation packages, testing model and software distribution infrastructure. The Citrix Engineer will also be responsible for the research, design, test and document standards for Global hardware, software, operating systems, and applications in relation to the Citrix platform. He/she will install, maintain, configure and support hardware and software, and test and apply security patches and communicate results. He/she would also review system error logs to verify potential hardware or software problems, take appropriate action to correct or prevent problems; maintain knowledge repository and update incident management system; help certify applications as fully tested for Citrix environment; and ensure that all hardware and software changes are planned, tested, and communicated so as to not disrupt business functions.

Job Requirement

Bachelor degree with a Computer Science major or a substantial equivalent experience. Four years of professional experience building and support a Citrix infrastructure in a

multi-national organization. A solid technical background in server and virtual technologies (VMware) is also essential.

Experienced, CCA certified preferred, with a solid working knowledge on both the Citrix XenApp server and client.

Fundamental working knowledgeable in Microsoft Windows Servers and VMware ESX Prior experience with Altiris Deployment Server and Notification Server products is

advantageous. Possesses good attention to detail: drafting requirements and writing test plans in

particular require meticulous attention to detail with strong organization skills Excellent communication skills: the ability to listen and communicate at all levels. The

candidate must have proven experience in service provision. Not only must the candidate be able to liaise with staff at all levels but act as an intermediary between legal staff and the technical team.


A team player: Ability to display a high level of teamwork. Has initiative. Be able to work within set parameters but always looking at ways to

improve the process. Able to translate business needs into technical solutions. Is committed: To delivering good solution with a sense of timely delivery. Able to work

in multiple fast paced and simultaneous environments, with minimum supervision. Willing to work overtime as necessary, including different shifts. On-call shift duty is

mandatory. Open to travel Special Requirements, Licenses, and Certifications: XenApp 5 - CCA certification is desirable

Global IP Support

Global IP Support Developer

This position provides technical programming, database development, testing, and documentation for application support issues and enhancements to the Global IP Practice Group for all existing and future Global IP applications.

Job Requirement Degree holder One to two years Microsoft development experience, using ASP.NET, C# or VB.NET,

Transact SQL programming (within SQL Server 2000/2005). Prior participation in the full development life cycle. Experience with reporting tools such as Crystal Reports or MS-SQL Reporting Services

would be a plus. Experience in three-tier architecture with SQL backend or service oriented architecture. An understanding of system development methodology and object oriented design. Good communication and teamwork skills.

Document Support Center


Document Specialist (French, Japanese and German)

The job involves processing of all job requests assigned both in French and English, German and English, or Japanese and English languages. These include voice file transcriptions, copy typing, document editing and formatting, Excel, PPT, data base entry and maintenance, flowcharts and other document production tasks, projects and long assignments.

Job Requirement

Bachelor’s degree (with thorough familiarity in computer operation) Highly proficient in English and French (written and verbal) Can work with minimum supervision but also a good team player Detail oriented and keen organizational skills Flexible, willing to work in different shifts Willing to pioneer this new service Ability to make effective, accurate decisions and judgment calls Effective time management ability and prioritization essential to meet deadlines

English Editor

The job entails reviewing writing styles and grammar of legal documents which may include e-mail, letters, memoranda, contracts and agreements

Job Requirement Bachelor's Degree with good academic standing With over five years relevant experience Excellent written and oral communication skills in English Ability to work with tight deadlines Must have good attention to details Highly proficient in MS Office Applications Willing to be assigned to shifts Exceptional work ethic, personal and professional integrity Document Analyst


The Document Analyst for Voice File Transcription will transcribe digital voice files consisting of dictations, meetings, legal proceedings and seminars. Successful candidates will be provided training in the software and equipment used in transcriptions.

The Document Analyst for Word Processing will handle word processing assignments, including copy typing, document formatting and editing, document conversion, scanning, database entry, graphs, charts and tables and PowerPoint presentations. Candidates must be thoroughly familiar with Word, Excel and PowerPoint.

Job Requirement

Degree holder with good academic standing Relevant work experience is an advantage but fresh graduates are also considered Highly proficient in MS Office Applications Above average typing speed Thorough in work, highly organized and attentive to details Strong commitment to outstanding client service Able to establish and maintain effective working relationship, a team player Aptitude to learn new technologies and processes as needed Excellent English communications skills Must be flexible and willing to work in rotating shifts including graveyard schedule Exceptional work ethic, personal and professional integrity


Billing and Finance Support Centre

Billing Coordinators

The job involves analyzing of reports generated from the online accounting system and drafting of billing statements. The position entails working closely with foreign counterparts as well as coordinating with key people from various levels of the organization. Job Requirement Degree holder, preferably with units in accounting or business math Experience in handling billing/accounting, an advantage Good verbal and written English communication skills. Exceptional work ethic, personal and professional integrity Strong commitment to outstanding client service Organizational savvy and strong coordination/follow-up skills Highly organized and attentive to details Effective time management ability and prioritization essential to meet schedules and

deadlines Able to establish and maintain effective working relationship Good analytical ability and problem-solving skills Ability to work with and communicate effectively with people from different cultures Must be flexible and willing to work in rotating shifts Matter Management Coordinators

Job Responsibilities The job primarily involves ensuring that new or ongoing projects comply with the Firm’s business policies and operational standards. This includes analysis of Conflict Check Reports generated by the online search tool as well as reviewing compliance to local office policies on admission of new projects. Job Requirement Degree holder with good academic standing Highly computer literate; proficient in Microsoft Office applications, specifically with

Word, Excel and Outlook Relevant experience in handling administrative duties in a law firm or legal

environment, an advantage Excellent English communication skills – both verbal and written. Has an eye for detail Good customer management skills Willing to go on shifting schedules


Accounts Assistant The job involves inputting of accounting transactions such as payables and receivables. The position further entails review and reconciliation of entries prior to submission of final reports to the foreign offices

Job Requirement

Degree holder, preferably with units in accounting or business math Experience in handling accounting, an advantage Excellent verbal and written English communication skills. Exceptional work ethic, personal and professional integrity Strong commitment to outstanding client service Organizational savvy and strong coordination/follow-up skills Highly organized and attentive to details Effective time management ability and prioritization essential to meet schedules and

deadlines Able to establish and maintain effective working relationship Good analytical ability and problem-solving skills Ability to work with and communicate effectively with people from different

cultures Must be flexible and willing to work in rotating shifts

Client Credit Coordinator

The Client Credit Coordinator will support the Client Credit and Operations Manager and the organization in managing the processes of client credit. He/she is responsible for reviewing New Matter emails and New Business Reports, conducting conflict searches, updating databases, assist with client credit assessment, and prepare reports as well as client credit inquiry reminders.

Job Requirement Bachelor’s degree Experience in finance/accounting for a professional services firm, a significant

advantage Excellent English communication skills (verbal and written) Technical/computer skills (Word, Excel, Outlook). Knowledge of Elite Legal Billing

System, Client Matter Intake System, Conflict Search Tool an advantage Effective team player Keen attention to detail and effective organizational skills Effective time management ability and prioritization essential to meet deadlines Demonstrates initiative and ability to work with minimal supervision


Staff Extension InterAction Administrator – Reliever

The role will provide day-to-day system support for ad-hoc enquiries, maintain the system generated tickets and provide support on a range of projects relating to data management. In addition to the primary responsibility for clearance of data created in the daily/weekly searches to ensure data integrity, the person could be a single point of contact for all InterAction users, answering enquiries and requests for data. Job Requirement Bachelor’s degree Proven track record working in a marketing team in a professional services environment CRM system experience (preferably InterAction) Strong research and numeracy skills with a logical problem-solving mind Database management skills and experience Excellent writing and oral communication skills Attention to detail with the ability to prioritize and see projects through to completion Ability to work independently and in a team Understands how to develop and manage internal client relationships A hands-on player with a client service focus and flexible can do attitude Proficiency in using MS Office applications Effective time management ability and prioritization essential to meet schedules and

deadlines Willing to take on a contractual post

Regional Administrator

The role will involve compiling and drafting of various Regional Council reports and background position papers on key management / office operational issues, and provide support in carrying out various regional projects. The Regional Administrator will likewise conduct follow-ups with various regional personnel in connection with outstanding projects and deadlines, respond to various ad hoc requests from regional and global personnel.

He/she will prepare and draft correspondence, special and recurring reports and memoranda emanating from the Executive Director office.

Job Requirement

Bachelor’s degree in business, management, economics, statistics or legal studies with high proficiency in MS Office applications, particularly word, excel and PowerPoint


At least five years of work experience; or an acceptable equivalent combination and experience. Good understanding of the Firm operations and network a plus

Strong research background, preferably at least three years’ relevant research and writing experience on management and operational issues.

Preferably with financials background Strong analytical skills Requires thorough understanding of office operations needed to engage peers and

colleagues of the Regional Operating Officer / Executive Director. Good project management skills; should be able to handle multiple projects Excellent customer service and strong inter-personal skills: good influencing and

communication skills. Should be comfortable dealing with senior level stakeholders. Excellent ability to operate in a matrix organization and achieve success through collaboration and influence. Good judgment, supervisory or organizing abilities, inventiveness.

Self-starter, detail-oriented and deadline-driven. Project Supervisor

The job will involve coordinating and helping define Global Marketing – Manila projects that are multifaceted and will be responsible for ensuring that goals, timelines, deliverables and client expectations are consistently met.

The Projects Supervisor will also be responsible for identifying projects and areas of focus that are strategic for the team to pursue in line with Firm goals and priorities.

Job Requirement

Bachelor's or post-graduate degree in Business, Management, Economics or Communications

Five or more years of experience in a management or supervisory capacity in a global organization

Professional experience managing critical projects and/or major clients accounts

Excellent organizational and communication skills

Advanced skills in MS Project, Excel, Powerpoint and Outlook PR Associate The role entails providing support and coordination of video communications: drafting scripts and review of video sequences; preparation, formatting and linking video(s) for review and approvals. The person in this role supports internal social/new media efforts:


reviewing and approving Chairman’s blog comments, flagging content and other newsworthy information for Global Communications discussion board; formalization and administration of a global deal exchange to optimize deal and matter reporting worldwide; providing BakerWorld (intranet) maintenance, administration and content creation for various news and Global Communications-related sections on the home page. He/she will function as lead contact in matters/deals promotion: liaise with the communications network (possibly BD and deals administrators as well) to find deals to promote and encourage offices/PGs to publicize the news The PR Associate will likewise provide bakermckenzie.com (external) website maintenance, administration and content creation for various news and Global Communications-related pages; draft and edit press releases as needed based on Firm writing standards, including translated press releases and coordinating with respective communicators for approvals and support the Global Communications team with using social/new media including Twitter to re-broadcast news, manage the Firm’s LinkedIn group, flag any negative content in social/new media and monitor key blogs for Baker & McKenzie information Job Requirement

Bachelor’s degree in communications, marketing or business Around 3-5 years experience corporate communications writing, editing, online content

management experience Must be a proficient writer and editor, with background on corporate communications

(public relations and marketing a plus) Must be knowledgeable with online content management systems – Microsoft CMS and

Windows Live Writer proficiency a plus With a background in producing audio visual presentations Knowledgeable with social media platforms as they relate to corporate use Highly organized with strong attention to detail Ability to prioritize and work independently with limited supervision Ability to communicate effectively with a varied, multicultural network Able to make judgment calls and handle multiple tasks Strong, enthusiastic team player Experience working in a global organization a plus Marketing Coordinator The person in this role will check and extract information to/from our marketing applications, including the Credentials Repository (our central repository for marketing information about client matters), Client Master Inquiry (our central repository for client information), Rankings Database (database of Firm rankings), BakerXchange (used to send branded HTML e-mails), Client Tool/Teams and other applications, as they are developed.


He/she will also assist with specific projects and processes related to the Firm's business development initiatives such as Chambers Global submission and other activities when needed as well as extend website and ad hoc support to the team. Job Requirement Bachelor’s degree in communications, marketing or business Experience and aptitude for data entry, extraction and analysis Experience with web site content management and/or e-marketing communications is a

big plus Advanced skills in Microsoft Office suite, particularly Word and Excel Strong verbal and written English Strong attention to detail Strong analytical skills and experience Excellent organizational and follow-up skills Ability to prioritize and work independently with limited supervision Strong, enthusiastic team player HTML knowledge a plus Experience working in a legal or professional services environment is a plus

Legal Content Coordinator and Editor

The Legal Content Coordinator and Editor will assume responsibility for author coordination and editorial work over several of the LawInContext on-line legal information and training products. The full-time position will involve the following primary responsibilities: quarterly tracking and content coordination with authors from different countries to

ensure timely updates in accordance with company standards; editorial review of content and liaison with Web Technical Teams; support to Content and Web Technical Teams; preservation of document libraries in accordance with company naming conventions; content versioning; coordination and submission of legal information to external publishers; coordination with, and reporting to, Manila Resource Manager, and indirectly to the

company's COO or CEO in Zurich. Job Requirement Candidate must have completed the first two years of Bachelor of Law degree or with

five years experience as paralegal, legal researcher/assistant or executive secretary in a law firm


Detail-oriented, organized, meticulous and proactive; able to work independently and systematically; with experience in coordinating projects and tasks; and, willing to take additional responsibilities as they arise.

Strong proficiency in English, both written and oral, is required. Must be willing to work flexible hours to accommodate time zone differences, when

necessary

Client Team Services Specialist

This position will support Client Team Services in conducting research, entering data and developing and posting/delivering reports required to assist the Firm’s major client teams. The role involves conducting research required to maintain the Firm’s Client Teams Database; using the Client Management Tool to develop and post client team reports and assisting with the development of SharePoint sites for major client teams. This will include both on-line research and contact with client teams.

Job Requirement

Bachelor’s degree, ideally in marketing, communications, business or related field. Two years experience, preferably in a law firm shared services environment. Familiarity with web research techniques. Ability to understand business communications. Strong attention to detail and accuracy in reporting. Advanced knowledge of Microsoft Excel functions. Good communication skills, both verbal and written. Familiarity with BakerXchange, web content management systems a plus.

IFD Staff Accountant

The position will be responsible for processing accurate month-end and year-end accounting and reconciliations for 1/3 of 42 international offices, conducting complete bank reconciliations on offices, providing variance analysis on offices, complete balance sheet support and other local to IFD account reconciliations. The person in this role will also assist internal/external auditors as needed and communicate daily with local offices to resolve all financial issues Job Requirement Degree holder with a CPA license. Preferably with at least two or three years solid and relevant accounting experience. Knowledge of general ledger systems (Elite preferred)


Knowledge of fixed assets systems ( BNA preferred) Exceptional work ethic, personal and professional integrity Strong commitment to outstanding client service Organizational savvy and strong coordination/follow-up skills Highly organized and attentive to details Effective time management ability and prioritization essential to meet schedules and

deadlines Able to establish and maintain effective working relationship Good analytical ability and problem-solving skills Ability to work with and communicate effectively with people from different cultures Effectively work with people from various levels of the organization Global Meeting and Event Coordinator – AP Registration This role will oversee all registration activities and provide guestroom and housing management for Firm meetings in the Asia Pacific region supported by the Global Meeting team.

He/she will draft all registration related communications, build and develop registration web sites and manage all registration and aspects for meetings ; create, maintain and manage meeting registration databases including data input, attendance analysis and reporting, among others. Job Requirement Bachelor’s degree Experience in database entry and management, practical experience with meeting

registration functions at the corporate, association or hotel (conference services level) a significant advantage.

Previous event coordination experience or experience working as part of a virtual team a significant advantage.

Superior English communication (verbal and written) and exceptional communication skills with prescribed business etiquette at both personal and electronic levels in a multi-cultural, multi-level environment.

Excellent organizational skills, high attention to detail and ability to prioritize and re-prioritize projects constantly.

Excellent time management skills and ability to multi-task, analyze and ability to manage multiple ongoing projects.

Ability to organize and establish daily and long-term action plans. Goal oriented with exceptional work ethic and personal and professional integrity. Keen awareness of the need for accuracy and consistency in data entry and

administrative work. Outstanding teamwork orientation with the ability to adapt to and work within the

Firm’s culture and ability to recognize and integrate balance between independent and


team efforts in accomplishing goals and action plans. Ability to work with all cultures and levels of executives and staff within the

organization and with “virtual teams” around the world. Quick thinking, flexibility and the ability to shift gears and find alternative solutions to

problems under pressure. Global Meeting and Event Coordinator – AP Meetings The Global Meeting & Event Coordinator – AP Meetings will provide crucial overall meeting services and limited administrative support for Firm meetings in the Asia Pacific Region supported by the Global Meeting Team The role involves organizing and managing Asia Pacific Region meetings, sometimes simultaneously; conducting site searches when necessary, coordinate logistical details and develop meeting specifications including; meeting room set-ups, audio-visual requirements, registration/hospitality, food & beverage functions, communications and special events; developing and preparing logistical communications for delegates; preparing and managing meeting budgets and project timelines for key dates & deadlines related to A/V, F&B and rooming lists to fulfill contractual obligations.

The person in this role will reconcile and process all meeting related invoices and prepare meeting history and cost savings report at the conclusion of each meeting and create, maintain and manage meeting registration databases including data input, attendance analysis and reporting.

Job Requirement Bachelor’s degree Experience in database entry and management, practical experience with meeting

registration functions at the corporate, association or hotel (conference services level) and previous event coordination experience or experience working as part of a virtual team a significant advantage

Superior English communication (verbal and written) and exceptional communication skills with prescribed business etiquette at both personal and electronic levels in a multi-cultural, multi-level environment.

Excellent organizational skills, high attention to detail and ability to prioritize and re-prioritize projects constantly.

Excellent time management skills and ability to multi-task, analyze and ability to manage multiple ongoing projects.

Ability to organize and establish daily and long-term action plans and reprioritize when necessary. Quick thinking, flexibility and the ability to shift gears and find alternative solutions to problems under pressure.

Goal oriented with exceptional work ethic and personal and professional integrity.


Keen awareness of the need for accuracy and consistency in data entry and administrative work.

Outstanding teamwork orientation with the ability to adapt to and work within the Firm’s culture and ability to recognize and integrate balance between independent and team efforts in accomplishing goals and action plans.

Ability to work with all cultures and levels of executives and staff within the organization and with “virtual teams” around the world. Tactfulness and maturity are essential.


Global IP Support Centre

Shift Supervisor The job involves managing, within a three shift-pattern environment providing 24 x 5 cover to the members of the Global IP Practice Group (though this may expand to a 24 x 7 environment in due course), and being responsible for the supervision, training, ongoing development of a close-knit team consisting of a Team Leader and a variable number of IP Data Processors. Also, with the assistance of the Team Leader, the Shift Supervisor will be responsible for the processing and assigning of incoming correspondence to various members of the Team, identifying all deadlines, quality checking all work before instructions are issued to agents; ensuring that the Team members apply established procedures in the creation of work plans, the creating/updating of records in an electronic IP management system; data entry and maintenance; scanning and indexing correspondence, and the operation of all IP related applications; and undertaking other duties as required by the GIPSC Management Team to ensure the smooth and efficient running of GIPSC so as to provide a high quality continuous IP support service to the Firm's clients. Job Requirement: Ability to manage a team of people with diverse skills in a shift pattern environment. A team leader and player, with a pleasant, willing and flexible management approach to a

sometimes heavy workload Ability to liaise with colleagues at all levels, particular other Shift Supervisors and Team

Leaders, to achieve the best results overall Ability to accept responsibility and to work on the minimum of instruction and with the

minimum of supervision Ability to use their own initiative and to empower members of their team to allow them to

achieve their full potential Aware of the need for accuracy and consistency in data entry and administrative work. IP Data Processor The job entails processing of incoming correspondence, identifying deadlines, updating the records in an electronic IP management system; data entry and maintenance; scanning and indexing correspondence, as well as the creation of records and work plans.


Job Requirement: A team player, with a pleasant and willing team orientated approach to a sometimes heavy

workload. Accurate and consistent in data entry and administrative work with a keen eye for detail. Able to identify due dates in documents and to update records in systems, observing agreed

data entry guidelines and administrative procedures. Able to process standard letters and other forms and documents for the filing and

prosecution of trade mark applications and trade mark searches etc. Answering the telephone and taking accurate and detailed messages for other members of

the team to act upon, if required. The ability to deal with internal correspondence and some basic external correspondence all

by email as required.

List of Vacanies at Baker & McKenzie as of 16 Feb 2011

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