linking-corporate-training-with-corporate-strategy.pdf

SAP Solution BriefSAP EducationSAP Enterprise Learning

Integrated Learning Management with SAP® Enterprise Learning

BenefitsSolutionObjectives Quick Facts

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Objectives

Taking talent management beyond trainingThe globalization of business activities has increased the demand for worldwide access to expert knowledge. Heightened competition is driving shorter product lifecycles. And the workforce is becoming increasingly mobile and decentralized. In short, a global economy demands skilled workers. As tasks become more complex, these workers require more efficient, focused training.

Keeping up in this environment requires cor-porate training programs that provide learning opportunities for employees that are relevant to their jobs and available immediately. With the SAP® Enterprise Learning environment, you can give employees the training they need – in a classroom, online, or offline. Now, you can keep your workers’ skills current by capi-talizing on collaborative resources such as

enterprise portals, mobile communication devices, and virtual marketplaces. An inte-grated learning solution can support holistic talent management processes — for example, by linking training content to your corporate strategy, as well as business and development objectives. By enabling efficient and effective ways of learning, you can create a sustainable competitive advantage.

Taking talent management beyond training

Benefits Quick FactsSolution


Complete support for all participantsSAP Enterprise Learning is a comprehensive enterprise learning environment that includes an intuitive learning portal, an instructor por-tal, an administrator portal, and a powerful learning management system. It also includes virtual classroom software enabled by SAP Acrobat Connect Professional applications by Adobe as well as a test-authoring framework. SAP Enterprise Learning provides strong ana-lytical functions, including support for ad hoc reporting, and supports a comprehensive learning approach. As a result, you can facili-tate efficient knowledge transfer to all stake-holders and offer tailored learning paths that address individual educational needs and personal learning styles.

The learning portal provides a complete over-view of available course offerings related to participants’ roles and personalized for their

use. Using its intuitive interface, employees can compare their competency profile against their job requirements to discover if there are skill gaps and what courses will best close them. The relevant courses proposed for each participant can range from Web-based training and virtual classroom sessions to computer-based training and traditional classroom train-ing. See the figure on the next page.

Keep employees’ skills current with collaborative resources linked to corporate strategy and objectives.

Complete support for all participants

Collaboration features and the embedded virtual classroom

Mobile learning

The instructor portal and learning management

Online and offline content player

Authoring environment

Support for content management and e-learning standards

Solution BenefitsObjectives Quick Facts




Mobile learning





Solution BenefitsObjectives Quick Facts

Figure 1: The learning portal


Collaboration features and the embedded virtual classroomIn response to suggestions from co-innovation customers, the new learning portal offers an enhanced user experience, with a modern, more usable, and state-of-the-art user interface and efficient Google-like search functionality.

Integrated collaboration options – whether synchronous (instant messaging, chat, and shared contact list) or asynchronous (team news, team calendar, team tasks, and docu-ment sharing) – provide a very effective learn-ing experience. This major trend, often called “social learning,” allows learners, instructors, and experts to share information and enhance learning outside the traditional and formal environment. For example, the SAP Jam social

software platform can be integrated on the training level, allowing learners to collaborate on exercises before or after courses.

From the learning portal, registered employees can attend virtual classroom sessions. The embedded virtual classroom is enabled by SAP Acrobat Connect Professional applica-tions, which support Web-based video and audio connections as well as application shar-ing, chat, notes, polling, and recording. The virtual classroom functionality embedded in SAP Enterprise Learning makes it easier to share knowledge across many locations. You can use SAP Acrobat Connect Professional applications to deliver strategic news and insights instantly with immediate impact.




Mobile learning






Mobile learning Give your on-the-go workers tag-along teach-ers with the SAP Learning Assistant mobile app. Make on-demand, online training available anytime, anywhere, so workers can access required classes to address compliance and job requirements. (SAP Learning Assistant is separately available for select tablet devices.) Learners can:

• Browse and search for mandatory, booked, or recommended courses

• Discover course prerequisites or follow-up training

• Access online training information in any format, such as podcasts, videos, flip-through e-publications, and Adobe PDFs

• Find locations for classroom training; add, replace, or rebook participants; and confirm completed courses

• View confirmations, cancellations, missing and expired qualifications, and mandatory training

See the figure on the next page.




Mobile learning









Mobile learning




Support for content management and e-learning standards Figure 2: SAP Learning Assistant mobile app. You can find a demo version at the SAP Store.


The instructor portal and learning managementThe instructor portal serves as the personal-ized point of access to all the activities the instructor is engaged in. Instructors can view what needs completion for past or upcoming courses, display the course catalog, and manage course participation. They can also manage collaboration rooms in which they are the knowledge experts and launch virtual classroom sessions via SAP Acrobat Connect Professional applications.

While the learning portal provides individual information for the student, learning manage-ment software controls the learning process itself. A training administrator can structure and update the offering and distribute it

among the target groups. Training adminis-trators can customize multiple offerings by using Web services to integrate external con-tent, functions, and services into the learning offering. With integration into the SAP ERP Human Capital Management (SAP ERP HCM) solution, the administrator can link training to qualifications, match it to job functions and positions or organizational units, and trigger cost allocation to individual cost centers instantly. With the SAP Learning Solution, option for the extended learning community, administrators can configure and brand flexi-ble catalogs to provide and promote offerings for external target groups. See the figure on the next page.




Mobile learning









Mobile learning





Figure 3: SAP Learning Solution, option for the extended learning community. You can find a demo version at the SAP Store.


Online and offline content playerTo provide targeted knowledge transfer to the workforce, learning objectives and compe-tencies associated with a course must be checked against the participant’s knowledge level. SAP Enterprise Learning performs this task for you whenever an employee chooses a course. Supported by the online and offline content player, employees can check their progress at any time and see what further steps are required. The content player regis-ters all course interruptions and returns the employee to the correct spot when resuming the course. Progress data is also used to ana-lyze the learner’s progress. Using the offline content player, employees can download courses to their laptops and synchronize their progress when they are back online. When a learning unit is completed successfully, the software automatically transfers any imparted competencies and certifications to the employee’s master record in SAP ERP HCM.




Mobile learning





You can propose learning units based on a learner’s personal data, track progress, and coordinate the personalized learning experience.


Authoring environment Authors can structure courseware and develop tests in the authoring environment by creating and structuring modular, reusable learning content. Separate views for subject-matter experts and instructional designers enable course developers to focus their efforts on structuring content using their favorite tools. This functionality lets instruc-tional designers combine learning content for different purposes and target audiences – a quick overview for experienced learners or detailed information for new employees.

The authoring environment contains an inte-grated test-authoring tool for creating and administering tests. The testing environment supports various test formats and types. Authors can integrate tests and content when defining learning objectives. Integrated test-ing, based on stated objectives, can identify short-term knowledge gaps and propose targeted measures to close them. Employee progress can be checked and recorded with pretests and postcourse assessments. Test results are saved in each learner’s account and can be transferred directly to SAP ERP HCM as qualifications, competencies, and certifications.




Mobile learning






Support for content management and e-learning standards The content management component stores and manages the courseware. It has powerful functions for reusable objects and version control. Intelligent search functions simplify and accelerate the identification of informa-tion needed by learners and authors. Because the software enables direct references from the catalog structure to the courseware in the content repository, training administrators can use the content management component to plan and structure their course catalogs.

SAP Enterprise Learning supports the creation of learning objects using established, univer-sally recognized standards for e-learning. It is certified by the Sharable Content Object Reference Model (SCORM) 2004 collection of standards and specifications (see www.adlnet.gov) and compliant with

the guidelines set by the Aviation Industry Computer-Based Training Committee (AICC) 4.0 (see www.aicc.org). Learning chunks are self-contained and reusable and can be bun-dled into dynamically generated learning paths for goal-oriented learning.




Mobile learning





Create modular, reusable learning content, and combine learning content for different purposes and audiences.

http://www.adlnet.gov/

http://www.aicc.org/joomla/dev/


Good reasons for choosing SAP Enterprise LearningSAP Enterprise Learning helps deliver high-quality, role-based training and lower develop-ment costs. But it also integrates smoothly with your existing enterprise resource planning (ERP) software – protecting your investments in training and personnel development and reducing your total cost of ownership. It helps you streamline processes and leverage native integration with SAP ERP HCM. Because the solution is on premise, it is adjustable and cus-tomizable to your needs. SAP has provided software solutions to support learning pro-cesses for more than 15 years and is commit-ted to updating its learning software with the latest technology and most current research.

SAP Enterprise Learning helps you overcome the shortage of qualified people in important roles by building a skilled, well-trained work-force. And, by enabling people to continually hone their skills and advance their careers, you can retain key talent by increasing employee satisfaction.

Good reasons for choosing SAP Enterprise Learning


Create tailor-made learning opportunities for key contributors.

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SummaryThe SAP® Enterprise Learning environment helps ensure that employees have the right skills and qualifications. You can manage course content, provide classroom training and e-learning, and manage learning pro-cesses. An integrated virtual classroom tool lets you conduct virtual events. You can also benefit from secure auditing and reporting, as well as an array of assessment and imple-mentation services from SAP and partners.

Objectives • Build a staff of qualified, trained people in key roles

• Meet the training and compliance needs of a global, mobile, multigenerational workforce

• Gain transparency in training costs, usage, impact, and effectiveness

• Integrate learning management with core business processes

Solution • Talent management to keep worker skills current and aligned with corporate objectives

• Learning management for coordinating a personalized experience and tracking progress

• Authoring environment for creating modular, reusable learning content

• Mobile learning via the SAP Learning Assistant mobile app

Benefits • Retain key talent by increasing employee satisfaction

• Build a skilled, well-trained workforce to boost productivity

• Reduce risk of noncompliance, accidents, and fines

• Streamline processes and leverage native integration into the SAP ERP Human Capi-tal Management solution

Learn moreCall your SAP representative, or visit us at https://training.sap.com.

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