Experienced admin in multi-physician medical practices. Known for dedication to providing premium patient care and exceptional organizational and leadership skills.

Skills Medical Office Management ICD-9 and CPT coding Microsoft Office & Multiple EMR software Social Networking Management Organizing, bookkeeping & filing

Calendaring & scheduling Letter & document composition Data Entry (85 WPM) Excellent communication skills Professional and calm demeanor

Education University of Maryland, Eastern Shore & University College 2003 - 2005 University of Phoenix 2014 – Present (on course to graduate April 2016) Completed 90 credits towards BS in Biotechnology Completed 30 credits towards BA in English (in progress)

Professional Experience University of California, San Francisco Medical Center San Francisco, CA Clinical Support Administrative Assistant January 2014 – Present Administratively support clinical staff within a busy Radiation Oncology Department.

Consistently praised for speed, efficiency, and organizational skills Aides management team with additional tasks outside of job description Trains and creates Standard Operating Procedures for new administrative employees Creates labels and signage to organize office and assist in patient care Coordinates patient care with other hospital departments to ease patient experience Calendaring for physicians

Taraval Eye Care San Francisco, CA Billing & Administrative Assistant November 2013 – Present (part time) Serves as a key team member of team for a busy optometry office. Files electronic claims and manages patient financial accounts.

Created efficient Excel spreadsheets and Standard Operating Procedure documents for receipt of and tracking progress of patient balances

Creates labels and signage to organize office and assist in patient care Trains coworkers and new employees on office procedures

NiW by Nandi Iman Silver Spring, MD Production and Social Media September 2007 – present Serves as key member of production and event planning teams. Sole brand promoter in an active clothing line company. Works independently from home and travels when necessary.

Composes copy for local advertisements Manages and promotes brand on Facebook, Instagram, and Twitter accounts Assists with hiring staff and doling out tasks Books event locations, catering, and staff meetings

Weill Cornell Medical College New York, NY Senior Medical Secretary October 2011 – September 2013 Served as a key team member of interdisciplinary healthcare team in fast-paced practice.

Consistently praised for efficient computer skills and problem solving capability Created an efficient Excel spreadsheet and Standard Operating Procedure document for receipt

of and tracking progress of patient forms that need to be completed by clinical staff Created labels and signage to organize office and assist in patient care

Lindsay N. Williams 2242 22nd Ave

San Francisco, CA 94116(240) 899-6610 LWilliams42585@gmail.com

Trained coworkers and new employees on office procedures and use of electronic medical record software

Sport & Spine Rehab Landover, MD Patient Services Representative September 2010 – October 2011 Served as a key member of patient care team for an active chiropractic/physical therapy office.

Created and designed company flyers and signs advertising online store Created spreadsheets, forms, and logs for patient bill payments, patient co-payments, and other

payments Composed letters for patients regarding disability and medical necessity Earned Employee of the Quarter Honors for company dedication and exceeding expectations

Vinu Ganti, MD P.C. Germantown, MD Medical Receptionist / Authorization Coordinator July 2004 - September 2010 Served as a key member of healthcare team for a bustling internal medicine practice.

Consistently praised for efficient handling of administrative duties (handling phone calls, scheduling, maintaining records, patient intake, and bookkeeping

Created spreadsheets, forms, and logs for patient bill payments, patient co-payments, and other payments received in the office

Composed letters for patients for disability, medical necessity, etc. Composed letters for the doctor for credentialing purposes, personal purposes, and professional purposes

References available upon request