Building on strengthOur company, our approach, our homes and our philosophy

lindenhomes.co.uk

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Last year we built over 2,000 homes. Yet every one of our projects

starts with a blank sheet of paper. Wherever they are in the country,

we try and make sure that every development will be as valued by

the local community as it will be by the people that will live in the

homes we build. We always strive to leave a positive impression

on the environment and local surroundings. We believe that every

single home is as individual as every single customer.

We are Linden Homes.

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StrengtH in diverSitY

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Linden Homes is part of galliford try, one of the UK’s leading construction and housebuilding companies

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galliford try is the name behind high profile

projects such as the retractable Centre Court roof

at Wimbledon and the new Forth road Bridge, as

well as being a major partner in delivering venues

and infrastructure for the 2012 Summer Olympic

games.

Being part of such a large organisation gives us a

distinct advantage. As well as our own extensive

housebuilding expertise, we can call upon the

diverse and varied resources offered by the rest

of the group. expertise in construction, ground

working, regeneration and renewable energy

are on tap to enable us to take on projects

that other housebuilders would not be able to

consider.

this unique hybrid mix of housebuilding and

construction, reinforced by our shared experience,

culture and business approach enables us to undertake

the most complex of projects with confidence.

there are many examples of this in action. Working

with group partners, galliford try Construction

and regeneco, graylingwell Park has an in-built

community energy centre which actually generates

its own energy for the homes. in fact, in peak time,

the objective is to sell it back to the national grid.

Working as an integrated part of galliford try is a

major source of strength in the modern business

environment that demands flexibility, experience

and an open minded approach.

Top: Centre Court, Wimbledon

Above LefT: St Andrews Community Hospital

Above RighT: Mod Housing, Moray

RighT: St Pancras renaissance Hotel, London

Our combined years of local knowledge and experience are the foundation upon which our expansion will be built

nAtiOnAL StrengtH, LOCAL FOCUS

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in March 2011, galliford try’s five regional housebuilding brands unified under one banner. Midas Homes, Stamford Homes, rosemullion Homes and gerald Wood Homes were united under the Linden Homes brand.

Operating as one national brand from devon to teesside means the whole

business can benefit from shared skills, expertise and scale. But it is just as

important that we retain the flexibility, creativity and passion at the local

level that have been the foundation of our success.

Our strong and intelligent financial and sales strategy during the difficult

market has meant we are in a strong position to take advantage of the

expected upturn. We have invested heavily in land and we expanded to

eleven regional Offices. this strategy for growth will see us take our place

amongst the highest rank of UK housebuilders within the next three years.

together we are united in our desire to work together and deliver excellent homes,

built with passion and integrity. Homes that appeal not only to our purchasers,

but which serve and complement the local community and environment.

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case study

Two Coves sT. AusTeLL - CoRnwALL

Boasting views of the scenic coastland or rustic woodland, Two Coves is a development of outstanding beauty, where the architecture complements its environment.

Located on the South Cornish Coast at St Austell

Bay, the two bedroom apartments through to

five bedroom houses benefit from direct access

to duporth beach and have been created in an

eclectic mix of architectural styles including the

retention of a clock tower and other historical

buildings.

two Coves has been nationally recognised as

an innovative and creative project. it has been

nominated in several high profile national awards

schemes which recognise the effort made to

create beautiful homes which work in harmony

with their environment.

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Homes in perfect harmony with their picturesque surroundings

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We strive to build distinctive homes in the best

locations across the country. We apply the same

values of excellence, passion, integrity and

collaboration at every single development, and

to every single home. these values, combined

with our national strength and innovative design

enables us to create homes that enhance and

work with the local environment - local homes

that add value to the local community.

By adhereing to these principles we have

developed an ambitious growth plan for the

coming years. And we have begun to implement

this plan. We already have a substantial land

bank to fuel our expansion, currently in excess

of 10,000 units. 70% of the land having been

purchased since the onset of the economic

downturn.

Yet we are deterimined not to loose sight of

our greatest ambition. to give each customer

an exceptional experience based upon the

knowledge and the passion of our people.

And to build individual homes based upon

understanding. Homes that our customers will

really want to live in.

OUr viSiOn FOr OUr BUSineSS

Our vision is to create truly inspiring living environments that people will be proud to call home

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Our three year plan outlines our ambitious growth from

building 1,700 homes in 2010 to 3,700 homes by 2014.

Customers are at the heart of our product design, and customer service development

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PrOdUCt deSign And innOvAtiOn

this is not just lip service. We believe in treating

our customers the way we’d like to be treated

ourselves. it’s not just what we say, but what we

actually do that proves our commitment.

it’s about believing that everything we do, no

matter how small, can make a difference to our

customers - whether it’s in our approach to design,

planning, building, or customer service.

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We are constantly evolving the design of

our homes to include the latest advances in

technology, energy efficiency and lifestyle

features.

We have also implemented a 10-step Customer

Charter, to explain the level of service that

customers can expect from us. And we

undertake a 24-point check of each home

before purchasers move in.

Upon completion, every customer is asked to

give us feedback and tell us how we are doing.

this forms part of a continuous independent

survey of our customers.

the latest findings tell us that 95% of Linden

Homes’ customers would recommend the

company to their friends and family. in addition,

the House Building Federation national surveys

on customer service have regularly placed us

within their highest perfomance rating.

We have been actively involved in supporting first

time buyers with a range of products to help make

home ownership more accessible. As well as our own

initiatives we have worked with the Government on

their Homebuy Direct and FirstBuy schemes.

distinctive family homes in a peaceful and leafy oasis

tOWn Centre HOMeS On A HiStOriC Site.

A collection of distinctive three, four and five

bedroom family homes set around a newly

landscaped communal park that includes, as its

focal point, the conversion of Uplands House a

former country manor into stylish two bedroom

apartments.

there homes have traditonal kerb appeal reflecting

accents of local vernacular with pitched roofs,

wrought iron railings to the first floor balconies and

the mix of brick and render. these are combined

with modern design features including external

timber framing and full height first floor windows.

case study

boxgRove gARdens guiLdfoRd - suRRey

Within walking distance of this lively Surrey market town this landmark scheme demonstrates the ethos and approach that personifies Linden Homes.

tOWn Centre HOMeS On A HiStOriC Site.

With 90% of our future land bank based brownfield land, it is

no surprise that we have always aimed to build the most energy

efficient homes possible. After all, it makes good commercial

sense. As part of our green credentials, we encourage the use

of environmentally friendly materials and features. We strive

to include renewable energy products like solar panels, wind

turbines, ground source heat pumps and rainwater harvesters.

And to use locally sourced materials and skills.

But we are always looking to take environmental sustainability

to the next level. graylingwell Park in Chichester, is the UK’s

largest net carbon neutral scheme and will provide 750 homes

on the 85 acre site of a fomer hospital. A fine example of the

unique strength of the galliford try group in providing the entire

solution from design and build expertise on-site to building

a 3MW wind turbine to provide the off-site carbon neutral

balance, all through regeneco.

Sustainability is not just a buzz word. it’s about balancing the needs of the customer, the community and the environment.

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SUStAinABiLitY iS KeY tO OUr regenerAtiOn AgendA

Sustainability is not just a buzz word. it’s about balancing the needs of the customer, the community and the environment.

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be: at newhall in Harlow, essex has large, angled

glazed areas to allow natural light and heat into

the home, which are also at the right angle to

make the solar panels most effective. Whilst Oak

Meadow uses a number of heat, energy and

water saving technologies resulting in its award

for ‘Sustainable development of the Year’ at the

‘What House?’ awards.

these are examples of how we are integrating

technology and an open minded approach to

make sure our homes have a positive legacy for

the future.

Helping to sustain the beauty of its surroundings

case study

gRAyLingweLL pARk wesT sussex

graylingwell Park is a historic site one mile from

Chichester city centre. With lovingly converted

period buildings and innovative new homes, it sets

the benchmark for future developments.

Much of the innovation lies beneath the surface. But

it’s no less important. every effort has been made

to ensure that the whole development enhances

the natural beauty of the surrounding area. this is

sustainable development with substance.

environmental sustainability is embedded in the

heart of the development. grayingwell Park has a

carbon neutral footprint. We have achieved a 100%

reduction in CO2 emissions. this has been achieved

by the use of environmentally friendly building

materials along with renewable energy solutions and

a focus being placed upon energy efficiency.

the development has a brand new energy centre

that provides all heating and hot water. the

individual homes have Photovoltaic roof panels to

reduce energy consumption. there’s a sustainable

drainage system. And we’ve even looked at a green

travel plan to promote more environmentally friendly

modes of transport.

At Linden Homes, when we say we’re committed to

sustainability and the environment, we mean it.

iAn BAKer grOUP MAnAging direCtOr

Behind all the talk of bricks and mortar, we are a people business at heart. the strength and diversity of our team is our greatest asset.

“ “

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People are our most valuable asset. We

employ over 850 people with a vast diversity

of roles, skills and abilities. But we also invest

in the development of our team. As well as

investors in People accreditation we undertake

apprenticeship schemes to help develop and train

the next generation of builders, and to provide

opportunities for employment.

We know that excellence isn’t about perfection.

its about constantly evolving and developing.

Our ambition means that we strive to achieve

the highest standards and best practices possible.

By pushing ourselves to continually improve

upon our own exacting standards. to exceed the

expectations of our customers.

this dedication from our team is reflected in the

numerous awards we have won, including design,

customer satisfaction and product quality.

We work hard to encourage collaboration between

the different disciplines and geographies of our

business, to help find solutions to issues and

problems, and to drive best practice and business

efficiencies.

We try and engage local communities as much

as we can, from communicating and consulting

during the planning phases to addressing local

concerns and encouraging interaction. We also

work with schools to raise safety awareness around

building sites for local communities.

dediCAted StAFF. OUtStAnding reSULtS.

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COMMitted tO exCeLLenCe

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We believe that every single home is as individual

as every single customer. there is no standard

Linden Homes house type. each development is

designed to enhance the location and meet the

unique needs of each local community.

it is this singular approach that means we are

regularly recognised in national awards schemes.

And we haven’t just been recognised for our

design and construction approach and expertise.

We have won several awards for our partnership

schemes, and increasingly for our sustainability,

energy efficiency and environmental work.

Much as we are proud of our awards, we

recongise them for what they are. they are

confirmation that we are heading in the right

direction, and a reminder of the standards we set

ourselves.

Awards are indicators that we are moving in the right direction

An exciting regeneration project creating vibrant waterside living

An exciting regeneration project creating vibrant waterside living

case study

spLAsh souThAmpTon

Splash, Southampton is a landmark waterside

development of one, two and three bedroom

apartments at Ocean village. it forms part of an

exciting £70 million regeneration project on the

south coast.

We focus on developing strong partnerships in

both the private and public sectors, and have

an impressive track record of market leading

regeneration programmes.

the development - with its contemporary design,

extensive balconies, roof terraces and stunning

views from the upper floors - has become an

architectural landmark in its own right.

Splash demonstrates our commitment to

outstanding design, sustainability, regeneration

and affordability.

the number of plots in our current land bank10,000

£740m

(£12m)

£4.6m£12m

£48m

£315m

turnover by 2014 - up from £315m in 2010

OUr PrOFit FOreCASt

20092010

2011

2012

2013

2014

£315m turnover in 2010

Our strategy in numbers

3,700homes we expect to build in 2014

2,170homes built in 2010

Linden homes ChilternLinden House,Linden Square, Harefield,Middlesex, UB9 6tQ

tel: 01895 827400

Linden homes easterngalliford try Partnerships Limited,Hodgson House, 50 rainsford road, Chelmsford, essex, CM1 2xB

tel: 01245 494 849

Linden homes guildfordvictoria House,London Square, Cross Lanes,guildford, Surrey, gU1 1UJ

tel:01483 705100

Linden homes midlandsAshurst, Southgate Park,Bakewell road,Peterborough, Pe2 6YS

tel: 01733 396 600

Linden homes northPeninsular House,Hesslewood Business Park,Hessle, HU13 0PA

tel: 01482 359360

Linden homes north eastgalliford try Partnerships north,Mill House, West road,Ponteland, newcastle upon tyne, ne20 9Sg

tel: xxxxxxxxxx

Linden homes south eastLinden House, guards Avenue,Caterham, Surrey, Cr3 5xL

tel: 01883 334400

Linden homes southernLinden House, 14 Bartram road,totton, Southampton,Hampshire, SO40 9PP

tel: 023 8066 5100

Linden homes south westHomeside House,Silverhills road,newton Abbot, tQ12 5YZ

tel: 01626 356 666

Linden homes south west tamar House, Forge Lane,Moorlands trading estate,Saltash, Cornwall, PL12 6Lx

tel: 01752 845 459

Linden homes Thames valleyMallams Court,18a Milton Park, Abingdon,Oxfordshire, Ox14 4rP

tel: xxxxxxxxx

Linden homes westernLinden House,the Jacobs Building, Berkeley Place, Clifton, Bristol, BS8 1eH

tel: 0117 930 4949

heAd offiCeLinden Homes,Cowley Business Park, Cowley, Middlesex, UB8 2AL

tel: 01895 827400

Linden HomesCowley Business Park, Cowley, Middlesex, UB8 2AL

tel: 01932 123 4567

lindenhome.co.uk