Liderança na transformação digital -...

17
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This presentation, including all supporting materials, is proprietary to Gartner, Inc. and/or its affiliates and is for the sole internal use of the intended recipients. Because this presentation may contain information that is confidential, proprietary or otherwise legally protected, it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. Tiago Esteves Congresso APDC, Setembro 2018 Liderança na transformação digital

Transcript of Liderança na transformação digital -...

© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This presentation, including all supporting materials,

is proprietary to Gartner, Inc. and/or its affiliates and is for the sole internal use of the intended recipients. Because this presentation may contain information that is confidential,

proprietary or otherwise legally protected, it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.

Tiago Esteves

Congresso APDC, Setembro 2018

Liderança na

transformação

digital

1 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Os últimos 25 anos e o futuro próximo

mbedd

Informação como “combustível” Informação como activoInformação como controlo

2 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Plataforma tecnológica para a Era Digital

A plataforma de Data & Analytics é a peça fundamental que suporta todos os negócios digitais

Social

Networks

Customer

Portal & Apps

Customer

Insights Industry &

Partner-Run

Ecosystems

Customer-Facing

& Public APIs

Connected Things

(Customer)

Connected Things

(Enterprise)

Connected

Things (Partner)

Business &

Operational

Insights

Partner &

Supplier Insights

Core

Systems

Back-Office

Systems

Endpoint

Computing

OT

Systems

Supplier Portal

& Apps

Employee

Collaboration

& Workplace

Multichannel Interaction

& Commerce

IoT

Insights

Analytics and BI

Enterprise-Run

Ecosystems

Partner-Facing

Public APIs

Things

Customers

Employees

Partners

Data Management Data & Analytics

Governance

3 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

By 2022

30% of leading organizationswill formally adopt infonomics practices and value their information assets, maintaining a balance sheet for internal purposes.Douglas Laney, Vice-President & Distinguished Analyst, Gartner

4 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Crescimento is the name of the game

Principais objectivos corporativos

Fonte: “2018 CIO Agenda: A Spain and Portugal Perspective”

Crescimento e ganho de quota de mercado continuam como principais objectivos das organizações ibéricas

5 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Aumento da visibilidade e das expectativas

Fonte: “2018 CIO Agenda: A Spain and Portugal Perspective”

Tecnologias que suportam a diferenciação da organização

Decisores acreditam, cada vez mais, na capacidade de Data & Analytics para transformar e diferenciar as suas organizações

6 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Orçamentos traduzem a necessidade de investir

Áreas tecnológicas objecto de investimento em 2018

Fonte: “2018 CIO Agenda: A Spain and Portugal Perspective”

Organizações estão conscientes da necessidade de modernizar as suas plataformas para recolher os benefícios esperados

7 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Mercado em evolução

Mercado Analytics & Business Intelligence, Portugal Breakdown por segment, Portugal

Aumento das expectativas induz crescimento e gera uma recomposição da estrutura do mercado

31,8

48,7

0

10

20

30

40

50

60

2016 2017 2018 2019 2020 2021 2022

CPM Suites13%

Analytic Applications

17%

Data Science

Platforms32%

Modern BI Platforms

18%

Traditional BI Platforms

20%

CPM Suites17%

Analytic Applications

19%

Data Science

Platforms39%

Modern BI Platforms

14%

Traditional BI Platforms

11%

Fonte: “Forecast: Enterprise Application Software, Worldwide, 2016-2022, 2Q18 Update”

20222016

Fonte: “Forecast: Enterprise Application Software, Worldwide, 2016-2022, 2Q18 Update”

8 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Para onde vamos a partir daqui?

Hype Cycle para Analytics & Business Intelligence 2018 Matriz de prioridades

Fonte: “Hype Cycle for Analytics and Business Intelligence, 2018” Fonte: “Hype Cycle for Analytics and Business Intelligence, 2018”

Mercado complexo e em acelerada transformação onde as decisões de investimento necessitam de ser ponderadas

9 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

AI e IoT como áreas de investimento a curto prazo

Intenção de investimento em tecnologias emergentes

Fonte: “2018 CIO Agenda: A Spain and Portugal Perspective”

10 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Mega tendências

Fonte: “Tales From the Bleeding Edge — Trends Every Data and Analytics Leader Should Know About”

Três mega tendências que vão enformar as acções das organizações information-savvy

11 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Organizations are fooling themselves into thinking their data and analytics initiatives are truly about empirical decision making. We need substantial changes to our

decision-making culture

12 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Hearts & Minds

Mais do que tecnologia, a implementação de uma organização data driven depende de alterações de mentalidade e

comportamento

<

<

<

<

Ownership

Control

Securing

Governance

Compliance

Stewardship

Influence

Sharing

Enablement

Ethics

By product

Liability

Truth

No value

Internal

Product

Asset

Trust

Value

External

Fonte: “Data and Analytics Leadership Vision”

13 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Algumas recomendações

1

2

3

4

5

14 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

The greatest danger in times of turbulence is not the turbulence; it is to act with

yesterday’s logicProf. Peter Drucker

15 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Sugestão para leituras adicionais

The Chief Data Officer's First 100 DaysDebra Logan and others

How Chief Data Officers Show Leadership in Influencing the Data-Driven Culture Alan Duncan and others

How CDOs Engage With Their Stakeholders to Deliver Real Business Value Alan Duncan and others

How to Establish a Data-Driven Culture in the Digital WorkplaceAlan Duncan and Frank Buytendijk

Driving Business Transformation by Changing the CultureBard Papegaaij and others

Building a Digital Business Technology PlatformHung Lehong and others

100 Data and Analytics Predictions Through 2020Doug Laney

16 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

Tiago EstevesGartner Portugal

email: [email protected]: +351 92 5404535