Liderança na transformação digital -...
Transcript of Liderança na transformação digital -...
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This presentation, including all supporting materials,
is proprietary to Gartner, Inc. and/or its affiliates and is for the sole internal use of the intended recipients. Because this presentation may contain information that is confidential,
proprietary or otherwise legally protected, it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
Tiago Esteves
Congresso APDC, Setembro 2018
Liderança na
transformação
digital
1 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Os últimos 25 anos e o futuro próximo
mbedd
Informação como “combustível” Informação como activoInformação como controlo
2 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Plataforma tecnológica para a Era Digital
A plataforma de Data & Analytics é a peça fundamental que suporta todos os negócios digitais
Social
Networks
Customer
Portal & Apps
Customer
Insights Industry &
Partner-Run
Ecosystems
Customer-Facing
& Public APIs
Connected Things
(Customer)
Connected Things
(Enterprise)
Connected
Things (Partner)
Business &
Operational
Insights
Partner &
Supplier Insights
Core
Systems
Back-Office
Systems
Endpoint
Computing
OT
Systems
Supplier Portal
& Apps
Employee
Collaboration
& Workplace
Multichannel Interaction
& Commerce
IoT
Insights
Analytics and BI
Enterprise-Run
Ecosystems
Partner-Facing
Public APIs
Things
Customers
Employees
Partners
Data Management Data & Analytics
Governance
3 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
By 2022
30% of leading organizationswill formally adopt infonomics practices and value their information assets, maintaining a balance sheet for internal purposes.Douglas Laney, Vice-President & Distinguished Analyst, Gartner
4 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Crescimento is the name of the game
Principais objectivos corporativos
Fonte: “2018 CIO Agenda: A Spain and Portugal Perspective”
Crescimento e ganho de quota de mercado continuam como principais objectivos das organizações ibéricas
5 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Aumento da visibilidade e das expectativas
Fonte: “2018 CIO Agenda: A Spain and Portugal Perspective”
Tecnologias que suportam a diferenciação da organização
Decisores acreditam, cada vez mais, na capacidade de Data & Analytics para transformar e diferenciar as suas organizações
6 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Orçamentos traduzem a necessidade de investir
Áreas tecnológicas objecto de investimento em 2018
Fonte: “2018 CIO Agenda: A Spain and Portugal Perspective”
Organizações estão conscientes da necessidade de modernizar as suas plataformas para recolher os benefícios esperados
7 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Mercado em evolução
Mercado Analytics & Business Intelligence, Portugal Breakdown por segment, Portugal
Aumento das expectativas induz crescimento e gera uma recomposição da estrutura do mercado
31,8
48,7
0
10
20
30
40
50
60
2016 2017 2018 2019 2020 2021 2022
CPM Suites13%
Analytic Applications
17%
Data Science
Platforms32%
Modern BI Platforms
18%
Traditional BI Platforms
20%
CPM Suites17%
Analytic Applications
19%
Data Science
Platforms39%
Modern BI Platforms
14%
Traditional BI Platforms
11%
Fonte: “Forecast: Enterprise Application Software, Worldwide, 2016-2022, 2Q18 Update”
20222016
Fonte: “Forecast: Enterprise Application Software, Worldwide, 2016-2022, 2Q18 Update”
8 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Para onde vamos a partir daqui?
Hype Cycle para Analytics & Business Intelligence 2018 Matriz de prioridades
Fonte: “Hype Cycle for Analytics and Business Intelligence, 2018” Fonte: “Hype Cycle for Analytics and Business Intelligence, 2018”
Mercado complexo e em acelerada transformação onde as decisões de investimento necessitam de ser ponderadas
9 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
AI e IoT como áreas de investimento a curto prazo
Intenção de investimento em tecnologias emergentes
Fonte: “2018 CIO Agenda: A Spain and Portugal Perspective”
10 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Mega tendências
Fonte: “Tales From the Bleeding Edge — Trends Every Data and Analytics Leader Should Know About”
Três mega tendências que vão enformar as acções das organizações information-savvy
11 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Organizations are fooling themselves into thinking their data and analytics initiatives are truly about empirical decision making. We need substantial changes to our
decision-making culture
12 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Hearts & Minds
Mais do que tecnologia, a implementação de uma organização data driven depende de alterações de mentalidade e
comportamento
<
<
<
<
Ownership
Control
Securing
Governance
Compliance
Stewardship
Influence
Sharing
Enablement
Ethics
By product
Liability
Truth
No value
Internal
Product
Asset
Trust
Value
External
Fonte: “Data and Analytics Leadership Vision”
13 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Algumas recomendações
1
2
3
4
5
14 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
The greatest danger in times of turbulence is not the turbulence; it is to act with
yesterday’s logicProf. Peter Drucker
15 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Sugestão para leituras adicionais
The Chief Data Officer's First 100 DaysDebra Logan and others
How Chief Data Officers Show Leadership in Influencing the Data-Driven Culture Alan Duncan and others
How CDOs Engage With Their Stakeholders to Deliver Real Business Value Alan Duncan and others
How to Establish a Data-Driven Culture in the Digital WorkplaceAlan Duncan and Frank Buytendijk
Driving Business Transformation by Changing the CultureBard Papegaaij and others
Building a Digital Business Technology PlatformHung Lehong and others
100 Data and Analytics Predictions Through 2020Doug Laney
16 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Tiago EstevesGartner Portugal
email: [email protected]: +351 92 5404535