Librarians' story of the PDA Service at the University of Queensland Rural Clinical School (Kaye...

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Librarians’ story of the PDA Service at the University of Queensland Rural Clinical School by Kaye Lasserre, William Chun & Lisa Kruesi NSW Health Libraries Forum Gosford 2007 Focus on the User Environment: Techniques and Technologies

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Kaye Lasserre, William Chun and Lisa Kruesi University of Queensland The University of Queensland Library and the School of Medicine conducted the first major Australian trial of Personal Digital Assistants' (PDAs) use by medical students at the Rural Clinical Schoolduring 2003 and 2004. The trial became an ongoing PDA Service from 2005, and its role in enhancing medical education has been demonstrated by continued funding and senior management support. The PDA Service has helped to provide key health information resources for students on rural placements. Adoption of the Service has addressed some of the equity issues caused by inadequate Information Communication and Technology (ICT) infrastructure beyond urban centres. Rural students' use of information at the point of care facilitates learning and establishes good practice for future clinical decision making. This presentation will discuss the Rural Clinical School Librarians' story about the implementation of the PDA Service, the lessons learnt and why it was a component of "An Integrated Package of Innovative Rural Medical Education:Enhancing Student Outcomes and Increasing the Rural Medical Workforce", 2006 Carrick Award Winner for Australian University Teaching.

Transcript of Librarians' story of the PDA Service at the University of Queensland Rural Clinical School (Kaye...

Page 1: Librarians' story of the PDA Service at the University of Queensland Rural Clinical School (Kaye Lasserre, William Chun and Lisa Kruesi)

Librarians’ story of the PDA Service at the University of Queensland

Rural Clinical School by Kaye Lasserre, William Chun & Lisa Kruesi

NSW Health Libraries Forum Gosford 2007

Focus on the User Environment: Techniques and Technologies

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Abstract

Librarians’ story of the PDA Service at the University of Queensland Rural Clinical School

The University of Queensland Library and the School of Medicine conducted the first major Australian trial of Personal Digital Assistants' (PDAs) use by medical students at the Rural Clinical School during 2003 and 2004.  The trial became an ongoing PDA Service from 2005, and its role in enhancing medical education has been demonstrated by continued funding and senior management support.

The PDA Service has helped to provide key health information resources for students on rural placements.  Adoption of the Service has addressed some of the equity issues caused by inadequate Information Communication and Technology (ICT) infrastructure beyond urban centres.  Rural students’ use of information at the point of care facilitates learning and establishes good practice for future clinical decision making. This presentation will discuss the Rural Clinical School Librarians' story about the implementation of the PDA Service, the lessons learnt and why it was a component of "An Integrated Package of Innovative Rural Medical Education: Enhancing Student Outcomes and Increasing the Rural Medical Workforce", 2006 Carrick Award Winner for Australian University Teaching. 

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Outline

Background PDA Project - objectives and overview Key Findings PDA Service Lessons Learnt – issues and solutions Future

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UQ School of Medicine

Operates throughout Queensland Offers the postgraduate medical

(MBBS) program Clinical Schools provide

teaching, learning and research activities

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Rural Clinical School

Fourteen Rural Clinical

Schools in Australia University of

Queensland

Rural Clinical School

located at South West

and Central Queensland

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PDA Project Issues of access to information in rural and remote

areas

Successful PDA implementations

No significant trials in Australian medical schools

Funding opportunity arose

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Project Objectives Provide access to authoritative, evidence-based information to

medical students at their point of learning

Contribute to a positive rural medical education experience and address equity issues for students in remote or isolated areas and have limited access to information and technology infrastructure

Optimise the application of contemporary information and telecommunications technologies in healthcare education and to prepare students for the practicing medicine in 21st Century

Provide a platform for the University of Queensland, School of Medicine to evaluate and report on the applicability of this technology to the teaching and learning environment

Provide the University of Queensland, School of Medicine and the University Library with experience in the provision resources, training and support for PDAs

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Project Phase

March to December 2004 95 units distributed Participants - 3rd and 4th year

medical students and staffof the Rural Clinical School

Training and support byLibrarians

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*trialed on three units or less

Project Resources MIMS for PDA (including MIMS Interact) Micromedex (drug information database) Textbooks

– Oxford handbook of clinical medicine– Oxford handbook of clinical specialties– Oxford concise medical dictionary

Archimedes (Clinical calculator) Clinical Evidence *UpToDate *Harrisons on Hand Adobe Acrobat and the Mobipocket readers Outlook contacts and academic calendar

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A day in the life of a medical A day in the life of a medical student using a PDAstudent using a PDA

MBBS 3, Rural Clinical School, Toowoomba

• Ward rounds – medicine• how to diagnose suspected rheumatoid arthritis• Oxford Handbook of Clinical Medicine

• Clinical question: endocervical swabs vs urinalysis• reminder to look up later

• What does xanthelasma mean and indicate?• Oxford Concise Medical Dictionary

• Drugs drugs drugs…losartan• Australian Medicines Handbook • precautions and interactions• dosages

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PDA Usage

Once a week or less

Several times a day Several times

a week

Once a day

Never use it

64%

14%10%

12%

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Use of Information Resources

0% 20% 40% 60% 80% 100%

Oxford ConciseMedical Dictionary

Archimedes medicalcalculator

MIMs on PDA

MIMs Interact onPDA

Oxford Handbook ofClinical Medicine

Oxford Handbook ofClinical Specialities

Useful

Very useful

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Perceived Value of Technology

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Access and EBM

Research indicates many clinical questions go unanswered

Lack of access to information a factor ‘Just in time’ education to keep up-to-date

with medical knowledge Use PDA to learn on the spot or record

questions for later study Integrate learning/CPD with daily clinical

work

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Access Enhances Learning

Do you think that access to the reference materials on the PDA contributes to your educational experience?

86% agreed

Value of learning in context “Yes. It can make clinical situations teaching moments when questions can be

explored with the clinician in combination with PDA resources”

“Access information quicker and still in the clinical context, therefore it is more relevant. I am more likely to look something up if I don’t have to remember to look it up later”

“Yes, definitely. It enables answers to some questions immediately – particularly for drug information or quick reminders of different diseases, so can better apply knowledge to that patient straight away”

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Organisation, IT and Equity

“I found the PDA very useful in terms of organisation. It’s probably the most organised I’ve been in the last three years…”

“Encouraging use of IT in clinical practice at a time when, as a student you are still working out a routine and are able to incorporate the use into your practice.”

“The nurses are all asking me for advice about drugs and don’t realise that the only reason that I can come up with answers is the PDA on my belt! Well, not always the only reason - but often!”

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Summary

PDAs, by optimising access to information support EBM and improve the performance

of a clinician enhance student learning by facilitating

learning in context

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PDA Service

Project became ongoing service in 2005 for permanent students

Focus changed in 2006 Distribution to 3rd year students doing Rural

Medicine Rotation Five rotations per year All 3rd year medical

students can try a PDA

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PDA Resources

The Oxford handbook of clinical medicine The Oxford concise medical dictionary Australian medicines handbook Australian College of Rural and Remote Medicine

(ACRRM) Clinical Guidelines Royal College of Pathologists of Australasia

(RCPA) Handbook Archimedes clinical calculator

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Use On Rural Rotation

Aust Med Handbook – Med Super asked me what were the normal dosages of an anti-elliptic and I was able to inform him using the PDA. He now wants to get some for his staff.

Medical dictionary – whilst in consultations with my preceptor so I didn’t interrupt, but could follow the case accurately.

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Hardware choice – why PDA and not laptop Characteristics needed

Operating System choice – why MS over Palm Past versus present and future

Information access Standalone Network

Lessons Learnt: Procurement

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Point of care and Reference/study Value/cost and Overlap User interface Licence issues

Palm docs (.pdb) – using eReader on Pocket PCs

Publishing for mobile devices

Lessons Learnt: Information Resources

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Free resourceHTMLRCPARCPA Manual

Requires web access to install Installation from host - requires MS ActiveSync and

dock/IrDA(infrared)/Bluetooth

Free resourceSkyscapeSkyscapeArchimedes Medical Calculator

Requires registration for password/serial Installation from host - requires MS ActiveSync and

dock/IrDA(infrared)/Bluetooth Requires web access.

Free resource but required institutional licensing agreement with publisher

StandaloneMcGraw-HillDiagnosaurus

eBook on MobiPocket Little documentation – self discovery through trail and error Current editions now OUP on Skyscape

One off purchase One off / Annual update Nag screen

MobiPocketOUP-------------Franklin / Skyscape

Oxford Concise Medical Dictionary

eBook on MobiPocket Little documentation – self discovery through trial and error Current editions now OUP on Skyscape Older versions incompatible with current MobiPocket Reader

One off purchase One off / Annual update Nag screen

MobiPocketOUP-------------Franklin / Skyscape

Oxford Handbook of Clinical Specialties

Installation from host - requires MS ActiveSync and dock/IrDA (infrared)/Bluetooth

Requires web access to register.

One off / Annual update Nag screen

SkyscapeOUP-------------Skyscape

Oxford Handbook of Clinical Medicine

eBook on Vade Mecum Institutional membership to access downloads

Vade Mecum(Part of ACRRM

institutional Subscription)

ACRRM/

RRMEO

ACRRM/RRMEO Clinical Guidelines

CAB archive installation file (does not require installation of MS ActiveSync and dock/IrDA(infrared)/Bluetooth)

Free resourceMobiPocketMobiPocket-------------Amazon

MobiPocket Reader

Installation from host - requires MS ActiveSync and dock/IrDA(infrared)/Bluetooth)

Free resourceVade MecumCommunity open source project

Vade Mecum Reader

CAB archive installation file (does not require installation of MS ActiveSync and dock/IrDA(infrared)/Bluetooth)

Requires web access to register.

Annual SubscriptionStandaloneAMH----------HCN

Australian Medicines Handbook

InstallationLicensePlatform/Interface

Publisher----------Vendor

Resource

Folder/HTML Transfer by card reader and not synchronization cable/dock (~40min)

Free resourceHTMLRCPARCPA Manual

Requires web access to install Installation from host - requires MS ActiveSync and

dock/IrDA(infrared)/Bluetooth

Free resourceSkyscapeSkyscapeArchimedes Medical Calculator

Requires registration for password/serial Installation from host - requires MS ActiveSync and

dock/IrDA(infrared)/Bluetooth Requires web access.

Free resource but required institutional licensing agreement with publisher

StandaloneMcGraw-HillDiagnosaurus

eBook on MobiPocket Little documentation – self discovery through trail and error Current editions now OUP on Skyscape

One off purchase One off / Annual update Nag screen

MobiPocketOUP-------------Franklin / Skyscape

Oxford Concise Medical Dictionary

eBook on MobiPocket Little documentation – self discovery through trial and error Current editions now OUP on Skyscape Older versions incompatible with current MobiPocket Reader

One off purchase One off / Annual update Nag screen

MobiPocketOUP-------------Franklin / Skyscape

Oxford Handbook of Clinical Specialties

Installation from host - requires MS ActiveSync and dock/IrDA (infrared)/Bluetooth

Requires web access to register.

One off / Annual update Nag screen

SkyscapeOUP-------------Skyscape

Oxford Handbook of Clinical Medicine

eBook on Vade Mecum Institutional membership to access downloads

Vade Mecum(Part of ACRRM

institutional Subscription)

ACRRM/

RRMEO

ACRRM/RRMEO Clinical Guidelines

CAB archive installation file (does not require installation of MS ActiveSync and dock/IrDA(infrared)/Bluetooth)

Free resourceMobiPocketMobiPocket-------------Amazon

MobiPocket Reader

Installation from host - requires MS ActiveSync and dock/IrDA(infrared)/Bluetooth)

Free resourceVade MecumCommunity open source project

Vade Mecum Reader

CAB archive installation file (does not require installation of MS ActiveSync and dock/IrDA(infrared)/Bluetooth)

Requires web access to register.

Annual SubscriptionStandaloneAMH----------HCN

Australian Medicines Handbook

InstallationLicensePlatform/Interface

Publisher----------Vendor

Resource

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Initial set up and packaging: Create image – tasks, contacts Exceptions to initial load and Serials Registry edits – scroll bars, 802.11g…. Final image

Turnover process: Re-imaging, cleaning and other administrative tasks Hardware servicing Hiring students

Lessons Learnt: Roll-out and Maintenance

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Projection (MS Remote Display Control)

Target audience: No PDA exposure…….experienced users

Training aims:1. Familiarisation of the PDA and the information resources

2. Apply Adult Learning Principles to up the “personal motivation” to: want to take a PDA use the information resources on the PDA

Improve focus: Testimonials: to show value of PDA to previous students Role play examples: clinical usage scenario Work sheet: helps resource familiarisation

Lessons Learnt: Distribution and Training

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Support at a distance Phone/email support User re-imaging Exchange SD cards Faults and solutions log

Continuous improvement Return surveys

Resource selection Improve training

Fault reporting (Quality Control and Quality Assurance) Find more uses (Value adding) Faults and solutions log

Lessons Learnt: Support and Improvements

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Future

Stand alone versus Wireless Wide Area Network (WAN) resources

End of the road for pure PDAs? Move to:

– Convergence devices / Smartphones

– Tablets/Laptops Role of Librarians

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References

Ely JW, Osheroff JA, Ebell MH, Chambliss ML, Vinson DC, Stevermer JJ, Pifer EA.Obstacles to answering doctors’ questions about patient care with evidence: qualitative study. BMJ. 2002 Mar 23;324(7339):710

Green ML, Ruff TR. Why do residents fail to answer their clinical questions? A qualitative study of barriers to practicing evidence-based medicine. Acad Med. 2005 Feb;80(2):176-82

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Acknowledgements

Professor Peter Baker, Associate Professor Bruce Chater, Dr Di Eley, Ms Donna Georgeson, Ms Janelle Coe, Mr Keith Webster Mrs Janine Schmidt, Ms Heather Todd, Mr Andrew Heath, Ms Yasmin Childs, Mr Daryl Healing.

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Questions